Join Real Patient Ratings
Knowing the truth about how your patients view your practice is the very best, most cost-effective marketing tool you can have.
Call 800-267-1228 for your free demo!
Real Patient Ratings takes a different approach with better results. Third-party surveys reveal the truth about your patients' experience in your practice, and takes it to the next level by benchmarking against peers in a new approach that no one else has applied to plastic surgery. We survey, track and monitor ongoing patient feedback. You can then access all of this data 24/7. You will gain powerful insight to help you increase referrals and completed surgeries.
In partnership with Service Management Group (SMG), the world’s largest consumer experience surveying company, SMG’s sophisticated software is combined with the know-how of top industry professionals.
How can Real Patient Ratings help you?
- Increase revenue by finding easy-fix areas within your practice
- Benefit from learning how patients respond to you and your staff
- Benchmark against practices in your region, and across the nation
- Stimulate consult conversions and increase referrals
- Generate more 5-star online reviews from your real patients
Privately resolve patient complaints to protect your reputation
With the current epidemic of online negative reviews, plastic surgeons must take action to control their reputations.
The trouble is, most reputation management companies are reactive, promising to help by taking action only once a negative review is posted. Not only does this tactic fail to solve the problem…in most cases, it makes the situation worse because the practice isn’t dealing with the root cause of what is turning off their patients.
Your patients anonymously share their complaints before they go online and tell the world. Patient insights and national benchmarks enable you to pinpoint service issues and opportunities…and fix what is not working. If you manage the problem before it goes live, you’ll rarely, if ever, have to deal with negative press.
Important fact: Industry stats say it costs about $1,000 of marketing dollars to attract each new patient. Keeping patients satisfied and singing your praises maximizes every dollar you spend.
Read our blog
On the "Patient Experience Blog," we share examples of how RPR's data can be used to make patients happy and improve their experiences.
Sounds expensive... but it's not!
Contact us or call 800.267.1228 for a free demo and start taking more control of your reputation!