Privacy Policy & Content Guidelines

Content Guidelines

All content posted on RealPatientRatings.com is generated through an anonymous survey process delivered only to patients of the provider members listed on this website.

RealPatientRatings™ does not currently accept reviews from outside contributors for publication on this website.

If you’re a patient of a provider listed in the directory and would like to provide feedback, please look out for our survey invitations post consult, treatment or surgical procedure. If you wish to provide a review now, please email reviews@realpatientratings.com and, subject to verification of your status and an uncompleted survey invitation, we will resend you a link to a survey.

If you’re a provider who would like more information about participation in RealPatientRatings, click here.

RealPatientRatings™ will edit, remove, or not publish the following types of content:

  • Patient names
  • Names of providers who are not participating members. If a name has been replaced, you will see text in brackets, for instance “I saw [another provider] nearby.”
  • Any content that may be construed as medically harmful or dangerous to others
  • Duplicate content, comments written in ALL CAPS, or content used to promote a specific agenda
  • Profanity or hate speech
  • Personal attacks against providers or staff members

Privacy Policy

RealPatientRatings™ believes that user privacy is integral to the success, growth and use of the Internet. This statement describes the practices that RealPatientRatings™ will follow in respect to the privacy of site users. This statement may be reviewed and changed as new services and programs are introduced which require modifications to this statement. RealPatientRatings™ encourages you to re-read this Privacy Policy periodically.

RealPatientRatings™ does not collect personally identifiable information regarding the users of its Internet site – including e-mail addresses – without asking the user. In some instances, RealPatientRatings™ may request that users voluntarily supply information, including e-mail address, street address, telephone number or other information, to allow us to personalize and enhance a users’ site visit or to provide the opportunity for follow up after the site visit. Whether users provide information is entirely voluntary.

Use of information provided

If you voluntarily provide information, you consent to the collection and use of your personally identifiable information. However, RealPatientRatings™ does not sell or rent personal information collected through this site to anyone.

RealPatientRatings™ may provide aggregate statistics about Web site visitors, such as volume, traffic patterns, referral sources and related site information to reputable third-party vendors, but these statistics will include no personally identifiable information about the users.

If you have voluntarily provided personally identifiable information, RealPatientRatings™ may, from time to time, send mail or e-mail to you regarding products and services. If you do not want to receive such offers and mailings, you can easily indicate that by checking the appropriate box on the submission form.

Regarding cookies

RealPatientRatings™ may utilize a standard Internet technology called “cookies” to collect information about how the practice’s site is accessed and utilized. Cookies can allow a website operator to determine that a user visited the site in the past and thus save and remember preferences that the user may have set while browsing the site.

Cookies do not allow the website to retrieve any other data from your hard drive or obtain your e-mail address. RealPatientRatings™ may also make use of memory-based cookies in support of authenticating the user of certain RealPatientRatings™ web applications.

While users maintain the ability to modify browser settings to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilize certain RealPatientRatings™ services which require registration if the browser is set to reject cookies.

HIPAA Compliant

RealPatientRatings™ will not send you any unsolicited information via email or any other form or means regarding commercial offers or advertisements without prior consent. We value our users' privacy and relationship and will make every attempt to safeguard this. Because email is not a completely secure means of communication, please do not use email if you wish to keep your communications private and confidential.

Links

This site contains links to other sites. Advice given and opinions expressed throughout providers' sites are those of the provider, not of RealPatientRatings™. RealPatientRatings™ expressly disclaims all liability for any actions taken or not taken by you based upon any or all advice given or any service provided by the provider to you.

This website resource allows you to learn information related to certain health topics and find additional information by linking you to other health related websites. Due to the nature of this website, RealPatientRatings™ cannot check or verify the accuracy of information contained other websites.

The inclusion of any link to such sites does not imply endorsement, sponsorship, or recommendation by RealPatientRatings™ of these sites. RealPatientRatings™ does not warrant the accuracy of information obtained from these websites. You are advised to conduct your own thorough review of the health service provider ("provider") prior to retaining or taking advice from that provider. 

RealPatientRatings™ is not responsible for the privacy practices of other sites that are linked to us.

Copyright

All materials on this server and this Internet site, including the site's design, layout, and organization, are owned and copyrighted by RealPatientRatings™ and are protected by U.S. and international copyrights.