Professional courteous and great at his job. [Single best thing is...] it's natural! He is an artist.
I absolutely love Anna! Pretty simple. She is excellent at what she does. Love her
Bonnie is amazing. She is very knowledgeable and takes her time with her patients. [Single best thing is...] The results made me look refreshed without looking too stiff or plastic
Zak is excellent. He listens to the patient and explains why or why not to inject Botox in certain areas. My end result is very natural and wouldn't go to anyone else!
Relaxing and results looked great. [Single best thing is...] I felt like I could have stayed longer...it was just so relaxing.
I love Bonnie. She is always so thorough in understanding my issues with headaches and why and how the muscle structure works on my specific forehead. I had a treatment from another person there prior and I will only go to Bonnie now. She is the only one that took the time to really help me.
I love Anna's professionalisms and compassionate care. I visit the new location in the South hills. [Single best thing is...] Smooth, glowing skin
Anna is wonderful! She explains what she is doing and makes you feel comfortable during each treatment.
Anna is awesome, very professional and knowledgeable.
The staff is so professional and compassionate.
Bonnie is always professional and does a great job. I have been a long-standing customer of Bonnie's and appreciate her stellar work, professionalism, and knowledge.
Bonnie is so friendly. Knowledgeable. And out going.She always has the answer to any questions or concerns I may have. She makes you feel comfortable. I have recommended her to a lot of my friends and clients.
It was my first time for this, and it really works! The procedure has worked well and the staff was very friendly, courteous and supportive.
I always return to Acqua Blu, particularly because of Bonnie Russo. Effective treatments leaving me felling great
Zac is amazing. My first Botox & fillet treatment was amazing... it lasted long and was exactly what I wanted... the last 2 treatments haven't been the same. I do my 7-10 day follow up and I can still move my forehead within a month...
Great experience. Very effective
Your office makes patients feel very comfortable. Employees do a good job reducing any anxiety a patient may have. [Single best thing is...] Great joy
Spots lightened. Expected brown spots to disappear. They have lightened some but are still here. Some of the spots although lightened seem larger.
Comfort, knowledge, no pressure to sell.
I wasn't happy with my lip fillers. Some was injected behind the lip and it rubs on my teeth.
Zach is very professional, knowledgeable, and personable. Feel better about my appearance
Best Botox treatment that I have ever had in the Pittsburgh area! Drea is awesome! She is extremely personable, detail oriented and has a great aesthetic viewpoint. Absolutely love her!
Discreet, professional, and friendly staff. Drea puts you completely at ease, allaying any nervousness you may have. She carefully answers questions in understandable language without talking down to you.
Drea is an intuitive, proficient, incredible professional, who gently encouraged me throughout the process, which was surprisingly not that uncomfortable under her exceedingly skilled hands. She is to be commended for her keen attention to details. I don't look forward to the "down-time", but she is an angel for us older broads.
Anna is great. Very knowledgeable and professional.
Bonnie is so helpful and intelligent. She has tried a few different treatments to help my broken capillaries until they worked.
Bonnie is very knowledge about the lasers. She does a great job of assisting you in choosing what is best for your needs at the time. Great experience! [Single best thing is...] Brown spots gone!
Anna is excellent. She takes the time to make sure I am comfortable and happy with the procedure.
I love getting my Chemical Peel Facial, my skin feels so much softer and I am noticing a change in my appearance. Anna is a huge bonus because she so very friendly and kind. I appreciate that she took my mobile number so she could check on me after my first visit, and I really appreciate she lets me know when she is stuck in traffic - South Hills to North Hills is never an easy drive. [Single best thing is...] My skin is softer than it has been for a long time. I can see a difference.
Bonnie has given me laser treatments for quite a few years. I always get amazing results with minimum down time. She explains the procedure thoroughly throughout the time frame. She follows up with her professional expertise and I have never been dissatisfied. Love this plastic surgery office. [Single best thing is...] It gave my skin a beautiful glow and at the same time my skin was so smooth.
Anna is wonderful. She takes her time with you, not rushing through the appointment. Also, she's very thorough with everything she does. I have my 35th class reunion coming up next week and she made sure that I will go in confident! [Single best thing is...] I look pretty well preserved for 52 years old! With Anna's attention to my skin it looks great!
Pleasant staff and Bonnie offered excellent advice, I felt comfortable and at ease with Bonnie doing the Halo procedure. [Single best thing is...] Less wrinkles.
Bonnie tried 3 times to get rid of some spider veins near my eye and nose, and the third time succeeded! I had 10 previous treatments at Johns Hopkins (V Beam) which did not work. Bonnie did the impossible. She is great!
It is a process, waiting to schedule 3rd visit.
Bonnie does a great job at placing the injection sites accordingly with limited pain and no bruising. [Single best thing is...] Less lines and wrinkles.
Anna is so kind and informative and helpful .
The office is gorgeous . You truly feel special and Anna is so wonderful!
Anna is amazing at what she does. She's friendly, easy to talk with and knowledgeable. She wants the best results for her patients.
Anna is the very best!
Excellent results for control of eye tic. [Single best thing is...] Injected Botox was focused and painless.
Still have some neck veins and chest pigmentation. [Single best thing is...] Brown spots on face gone.
[Highly satisfied with] Drea's knowledge and skill. [Single best thing is...] How natural the results are.
[Highly satisfied with] professionalism of the provider during the procedure. She explained the procedure, what to expect, and after care. [Single best thing is...] the results from the procedure.
After 25 years of losing my hair, I am so glad I waited and chose Premiere which uses the Artas robot! [Single best thing is...] Several compliments on my hair and self confidence, also I no longer wear hats!
Anna was wonderful as always. All of the different treatments with her have been great!
Excellent understanding of my issues and how to best achieve results [Single best thing is...] Provider experience
The staff is always professional and compassionate. [Single best thing is...] The procedures have enhanced my appearance and confidence.
Bonnie is very professional, she makes me feel comfortable, she does her best to minimize discomfort during the procedure, and I got great results from all of my treatments from her. [Single best thing is...] It has only been nine days since my procedure, and I'm already seeing results. I wore the Jobes as per Bonnie's Instructions, and I'm sure that assisted in the perfect recovery that I'm seeing. I know in several months from now and when I see Bonnie for my follow up she's also going to be pleased with the results.
Bonnie is not only an expert at using the laser, she is professional, knowledgeable, and caring at the same time. My veins are still healing but I can already see an improvement. [Single best thing is...] I think the healing process is quicker than with injections. I've had both.
Provider was friendly; faculty was acceptable.
Bonnie is knowledgeable about the various lasers and I trust her.
The office staff was professional and courteous. Zak took time to discuss the procedure and expectations. [Single best thing is...] I appreciate the natural looking appearance from the procedure.
Concentrated LG on my areas that needed it the most. [Single best thing is...] Compliments.
Drea is very professional and never makes me feel uncomfortable. She explained the procedure before and after. I barely had any pain at my Botox sites and not a lot from the coolsculpting. I would highly recommend.
Really it boiled down to price and longevity of the fillers.
Anna is amazing. Always makes great suggestions to give me the best results. [Single best thing is...] Face looks brighter and skin healthier
Very friendly staff! Sorry wait! Bonnie was terrific! She was knowledgeable and thorough!
Procedure was completed as expected. [Single best thing is...] Knowledgeable injector.
The length of time the procedure lasted. Sometimes it can last 5 months and other times 3 months
Bonnie is knowledgeable, skilled and always on time. She always recommends great products and services with each visit. [Single best thing is...] Even better results than expected.
Anna has kept me coming back for a dermaplane for over 3 years now. She's the best...very attentive to details and skilled at her practice. [Single best thing is...] My face looks way better
Bonnie is a consummate professional and always does an exceedingly great job. Her personality is also very friendly and knowledgeable. [Single best thing is...] The outcome of the procedure
Zach is very good at placement of Botox injection. Also, it helps when he says how many more injections are left in the procedure. This helps my mind in pain management. [Single best thing is...] The "11's" are just about gone!
Drea was professional, very friendly, informative and gave pros and cons of procedure. Did not feel rushed at all.
They got me in and out quickly. Questions were answered thoroughly.
Anna is very professional and personable
I see Drea for injectables. I am very pleased with the results. She understands what I want and has a great knowledge of what to do in order to achieve the best results for me. She's wonderful. I would also like to give a "shout out" to the girls at the front desk who always greet me with a smile. [Single best thing is...] The procedure gave me a refreshed look which was exactly what I wanted.
I have never had a bad experience at AcquaBlu. Bonnie is always thorough and pays attention to detail. I've been seeing her for years, the first sessions and now I do touch up appointments as needed. I would recommend Bonnie to anyone interested in the treatment, she is always professional, friendly and aware of my pain levels when some spots hurt more than others! [Single best thing is...] No more hair!
Anna is awesome! She completely understands the patient's needs and works to meet those needs. She's extremely easy to talk to. Loved my service with her. [Single best thing is...] Skin looks great!
I like the professionalism and expertise of the staff. [Single best thing is...] I look and feel so much better. My self confidence has improved greatly.
Ana is simply amazing! [Single best thing is...] getting good results already
It's always a pleasure engaging with the staff. Very helpful and pleasant.
I was very concerned about swelling, bruising, and looking like I had something done to my face. She answered all of my questions. Made me feel very relaxed and I felt that I was in good hands. She was excellent and I will definitely have her do my next procedure. Very satisfied and liked her very much. [Single best thing is...] I didn't look as angry and my jowls looked better with out looking plastic.
The process was fast and efficient and the results were perfect
Drea and Anna are both extremely knowledgeable and passionate about what they do-these are rare traits especially in younger people in the workforce today. They truly care about their patients and this makes all of the difference in the world -these procedures take more than basic skill-there is an element of artistic ability involved that effects results and these girls have it.
Bonnie was excellent! Friendly, professional and thorough! [Single best thing is...] I felt I look younger
All was fine. [Single best thing is...] Botox results were great.
Bonnie was very professional and explained things well. I felt like I was taken care of very well, and she made me feel very comfortable with a procedure I was very nervous about. I love the results, and will recommend your office to everyone I know. [Single best thing is...] My facial spider veins have always been problematic and made me very self conscious. They are gone, and I feel as though I can go outside of the house without makeup now!
Love Dreha. Would recommend her to anyone. She's professional and a perfectionist and a sweetheart
Results were great. Sunspots disappeared. Deep crows feet became less prominent.
Anna was very professional, explained everything, treated me based off my needs, did not rush, and made rescheduling easy. [Single best thing is...] Smooth, soft skin
I just love Bonnie and Anna. I dont believe I received a survey when I was there to see Anna the time before. The both of them are truly amazing and they both go out of their way to make it a great experience. It's hard to answer the one particular question in reference to how satisfied after the procedure. I do know that Bonnie is AMAZING. So I'm looking forward to my face looking fresher and smooth. I have to be patient through the process. Thank you so much everyone.
PA Zak Koban is very knowledgeable with the hair restoration procedure. He can answer all questions and doesn't mind text questions to answer. It is a year long process for me to see the final results, so I cannot judge the outcome. The staff members are very friendly. [Single best thing is...] Hope to have a lot more hair!
Bonnie is extremely diligent in trying to do her very best to get things right.
Drea is amazing! She is so knowledgeable and spends quality time talking with and listening to her patients. She is passionate about what she does and she has a keen sense of what women are looking for. Excellent care by Drea!
Zak is always easy to communicate with and listens to what my needs are. His technique is excellent and professional and the results are super natural and made me feel so much better about my appearance. I am a redhead and bruise very easily. I had minimal bruising in only one site. Very, very happy. [Single best thing is...] Natural appearance of increased fullness in cheeks. Overall a look that is more youthful that suits how I feel and look in general.
Bonnie Russo is the reason that I keep coming back to Acquaint Blu. Outstanding!
It was a fun experience and the Botox worked very well. [Single best thing is...] No wrinkles on my forehead
Anna is awesome. Professional, friendly, skilled and pays attention to the details of doing a great job. I am also fortunate that the laser treatments work well for me. I was well informed going into the first treatment because Anna was honest and thorough with me and did not recommend I do anything that would not have worked for me.
Anna is wonderful!!!!! She is so pleasant and makes you feel very comfortable during the procedure. [Single best thing is...] I am very happy with the hair removal it makes getting ready so much easier.
[Single best thing is...] The technician. Still waiting to see end results of my veins vanishing.
Bonnie is awesome! Goes above and beyond to understand your needs, goes over procedure options and expectations, and to make sure she does everything possible for the best possible results. [Single best thing is...] Sun damage and dark spots were completely removed from my face
[Single best thing is...] Getting less hair on my back area and shoulders.
Bonnie Russo always does a great job. She is always professional, yet friendly and it's evident that she is an expert in the treatments she provides. I am a long-time loyal customer. [Single best thing is...] Skin rejuvination...skin pores are reduced and tightened.
I had a tummy tuck 12 years ago with Dr. Heil and it still looks great!! Botox and fillers by Drea and Zac...I wouldn't go anywhere else!
I am always treated with the utmost respect . Everyone has always been so nice to me and that is something you don't always find. I highly recommend Dr. Heil and his staff to everyone I talk to. [Single best thing is...] I am so happy with my breast reduction. Not only has my back pain gone but my self esteem has gotten a lot better. Minimal pain and recovery was easy.
Drea is super professional and knowledgeable about Botox and the ability to get the results I wanted.
Anna is amazing! She is very knowledgeable in helping me to choose the right service for me. I ended up getting laser hair removal and am highly satisfied with the outcome. I have recommended her to a number of my friends and family! [Single best thing is...] Feeling comfortable with Anna and trusting she would do a great job. And then the ease of laser hair removal. It is so quick and completely satisfied with the results.
Yes - Zak was very professional and knowledgeable. He listened to my questions and concerns and addressed them with confidence!
Drea did a fantastic job from the moment I met her at my consultation. She told me what to expect from my vaginal rejuvenation treatments and answered all questions or concerns I had. She is an ABSOLUTE joy to be around, making each time I visit her an enjoyable experience. She is so full of knowledge and just an all around good person. I get Voluma and Botox from her and her goal is always to make you look good and not try to sell you things you don't need which is so refreshing. [Single best thing is...] I noticed results from the vaginal rejuvenation treatments after just one visit. My incontinence was 90% better, I noticed less dryness, and the best part was the zero downtime afterwards.
Drea is the best! Very friendly staff and great results. I would not go anywhere else . [Single best thing is...] My filler looks natural.
Relaxing atmosphere, friendly and professional staff.
I have had Botox injections previously at other professional doctor's offices in Pittsburgh. Bonnie is by far the best injector I have had an experience with! She communicates extremely well and makes sure you are happy with the results!
Anna is excellent.
Anna is very professional, kind, respectful and knowledgeable. I trust her recommendations. The front office is welcoming and helpful. [Single best thing is...] The glow of my skin
Bonnie is seriously the best! She is so knowledgeable and really takes the time to get to know her patients and the care they need. She really goes above and beyond to make me feel comfortable every visit. I learn more about skin care every time I have an appointment. She is so caring and thorough. I cannot say enough positive feedback about Bonnie. I had a bad experience at a previous place, and Bonnie just made me feel like all is right in the world again. I would highly recommend her to anyone seeking laser hair removal. I also love the new office! As a new patient, I felt very comfortable. Everyone I have encountered at the facility has been extremely nice and helpful.
Incredibly helpful staff
Anna is knowledgeable. She listens to my needs and offers suggestions. I am always happy with the results.
It's a continuous following up w/ PCOS that helps manage
Anna is excellent. Skilled, caring, asks pertinent questions and listens. Love her! [Single best thing is...] Better skin
Bonnie is very professional and always willing to hear my skin concerns. [Single best thing is...] My rosacea is under control.
Anna is terrific! She always does a great job. The procedure is quick and easy. This is the best treatment for my rosacea. [Single best thing is...] I don't have nearly as many flare ups.
Anna does excellent work and makes you feel very comfortable with whatever procedure she is doing.
Some improvement in appearance. Too old to get better results without more involved procedure
Zac is very professional, and he knew exactly the right amount of Botox that I needed. He was also responsive when I called with concerns about the swelling and assured it is normal.
Zac is by far the best! I receive so many compliments on my lips. He does a wonderful job
The professionalize of the staff and Anna's friendliness. Her ability to explain what is going to happen and how to proceed with aftercare. [Single best thing is...] Anna
Yes- Anna is a the absolute best at what she does. She is incredibly professional while making me feel as comfortable as possible. She's an incredible aesthetician and person! Already seeing a significant decrease in need for shaving treated areas.
Anna is a complete professional. She explains each procedure in detail. I'm totally satisfied and cannot think of going anyplace else. So far I can see smaller pores. Can't wait for final results.
Anna is outstanding! I live in the Washington DC area and have had the forever young bbl treatment by many others who have never treated me with the professionalism and care that Anna has. Additionally, the results from the treatment by Anna are far more superior than any others.
I was happy to have found Bonnie for my laser treatment needs. She listened to what I wanted in results and provided expert treatment with knowledge which got me results [Single best thing is...] Seeing actual results The tiny veins around my nose vanished!
Zak is wonderful. Made me feel at ease and very little pain.
Bonnie has Melasma and could relate to my concerns. [Single best thing is...] Skin texture when not peeling
Yes very [satisfied], but I would like to get the pricing emailed to me. I left a voicemail with my email address. It was given to me at the visit but I misplaced it.
I've had this procedure a few times always with good results. Smooth skin
Bonnie explained the procedure in detail as to what was involved and what reults would be expected and how long those results might take to clear up.
Bonnie was superb. Very knowledgeable; took her time with me to thoroughly explain the procedure.
I have come to this office in Wexford for more than one procedure and the staff is always friendly and professional. My current situation is from an unforeseen development after a procedure and both Zak and Dr. Heil have provided me with various procedures and treatments to satisfy themselves and me for the optimum outcome. What a great team. I am planning to be happy with my nose very soon!!!
The frown line in my forehead filled out fine. The Botox did not fill in the lines around my eyes that I expected it.
The texture of my skin has greatly improved. I was a little apprehensive going into the treatment, but Bonnie has a very calming effect and we chatted and before I knew it, the treatment was completed.
First time I was there they were understaff and chaotic. The day of my procedure there was no water so it was difficult to use bathrooms and again due to staff issues I felt that my procedure took longer than needed. I was also left pretty much alone to take care of myself after procedure.
Anna was great. Very good at explaining and easing the process. Significant decrease in hair regrowth.
Debbie and Zac are an amazing team It was all good Would highly recommend to others
Anti aging anti wrinkle. Zac is very professional, caring and strives to please. I feel very confident in his care and highly recommend him.
This was my first experience with this procedure, Bonnie is awesome! I no longer have a "red dot" between my eyebrows
Botox treatment did not work like explained. have another follow up to re evaluate.
I feel better about myself when I look in the mirror.. I asked questions and received honest answers even though it meant I had less done then I thought I would. I love that the honesty was forthcoming and up-front.
Yes but she was rushed out by another employee
I have seen many of the staff members for two different procedures. They have gone above and beyond to make sure I have excellent care and my needs were met. I have been more than happy with my results. The providers are very knowledgeable and kind. I would highly recommend this office and I will be returning for future procedures. My results were as I was informed they would be. I was never misled and my results are what I hoped for.
I appreciated all the time your staff took with me. From the time I walked in until I checked out everyone was very friendly and helpful with any questions. I felt very comfortable. Slowing down of the hair
What I went in to talk about wasn't the best procedure. Bonnie really listened to me about the results I wanted to see.
I was not a good candidate but Zak explained that since I've had several hernias and abdominal surgery that I would not b a good candidate which I appreciate his honesty
Anna was really great. I have a very low pain tolerance and she was very nice in treating my hand. She was also very kind and made sure I was taken care of.
Brown spot somewhat lighter, but still visible. Small nose vein on side of nostril still visible. Primarily scheduled this treatment as per recommendation for bilateral red facial blotches which are still present with no change.
Very professional and comprehensive; no pressure or rush
I absolutely LOVED LOVED LOVED being able to call and get an appointment on the same day!!! My travel schedule is crazy. I can't tell you how much i appreciate this!!!
Yes! All employees were amazing and very welcoming.
Honesty and concern that Bonnie demonstrated. Fine with procedure. Unhappy with scheduling.
Very welcoming and pleasant. Explained things well Exactly what I was looking for
After my online request I was contacted immediately to schedule an appointment. Scheduling was very flexible. PA was very knowledgeable about Botox and showed many before/after photos. All my questions were answered. He spent a good amount of time with me. No pressure to get the procedure done as this visit was only a consult.
Nice environment pleasant employess
I tried microplanning. It was good. I was satisfied. I'm just not sure of the results at this stage.
The blue veins under my eyes are gone . Bonnie did a really nice job with those and she also did around my lips...it turned out very nice. Next time I will buy the product for after a laser treatment . To help with the healing on my face
Bonnie was very knowledgeable and I trusted her.
The Practitioner explained the best procedure, and we decided together on action. Rosacea redness greatly diminished.
I was very satisfied with my most recent procedure of dermaplaning by Anna. I was in for a facial the week before with her using a gift card I had received. She did a great job, and I'm so glad I went back to her for the dermaplaning. If I didn't live out of state, I'm sure I would be going back to Anna again. She is awesome at what she does, and on top of that, she's such a nice person! I don't know how I have gone this long without having the dermaplaning done!!! My face has never felt so smooth!!
Staff seemed highly qualified. I was impressed by them telling what I didn't need as well asd what I could need.
I had a great experience with my laser treatment. Anna does a great job. That I will never have to shave again.
I came into the office for a Coolsculpting consultation and seen PA-C Zak Koban, he was very knowledgeable and went over a couple different avenues that we could take. That day I scheduled my coolsculpting procedure and can not wait to see the results! I highly recommend this practice if you are interested in having any plastic surgery procedures done!
Location is clean,staff is professional and Bonnie is extremely knowledgeable. Veins cleared up
Anna is a wonderful part of the staff who makes good reccomendations and explains things in detail when you meet with her. I will continue to ask for her and will be a patient for this reason. Discolored spots are gone and face appears smoother.
went for hair removal but there is still a lot of hair - i'm hoping it's because it was only the first treatment and after a few more the hair will be gone.
Bonnie is very professional and friendly - I like her a lot. Legs look better
Zak is great. Highly professional and friendly.
Zak was great and I'm so happy with my lips Natural result with no downtime
Extremely happy with the results of my treatment. Thank you to Bonnie Russo
professional and quick service and treatment. No wait time. no down time
Zak was very professional, explaining the procedure, answered all my questions. Also his technique was very gentle. Simple, painless.
The environment of the office is nice, the staff was knowledgeable and understood what I was going for. I am very satisfied with my overall results.
Yes! Anna is very professional and knowledgeable about her procedures. She also offered many good suggestions for other services that I would enjoy.
It was a very relaxing experience!!! Who knew that going to get laser hair removal could almost feel like you are at a resort on vacation?!!
Dr. Heil and the PAs are extremely professional, compassionate and friendly.
Facility was very clean & beautifully decorated. Staff was friendly, helpful and well organized. Bonnie was great! Attractive appearance, easy to talk to and very helpful. She spent plenty of time with me, addressed all my questions and concerns and recommended a treatment plan. Although expensive I am very interested in pursuing in the fall.
Zak, was wonderful, made me comfortable and relaxed explained process
Aqua Blu is has a calming & peaceful environment. Anna is delightful to work with!! My treatment will help stop me from being self-conscious all of the time.
Bonnie was great! She made me feel comfortable and explained everything to me.
The staff are all very friendly and welcoming.
I was there for a consultation only. Staff was friendly and I scheduled a Halo procedure with Bonnie.
First time customer. Anna was very informative, friendly and patient with my questions.
I think Bonnie's incredible Bonnie was the best thing. I really haven't noticed any results yet. I only had one treatment so far
Bonnie is great but apparently this did not work for me and was a waste if money. Made my condition worse
The atmosphere was very clean and staff was friendly and welcoming. On top if that, the procedure was great and I loved the results. My skin was glowing and I felt more comfortable with my skin without the hair
Zak is always professional and very knowledgeable. Acqua Blu staff is always pleasant and courteous.
Zak Is completely professional and artistic, and brilliant
Keeps my skin tight & refreshed. Procedure tightens my pores & my skin looks brighter
Yes it was very good.I really like what it did to my skin.
Everyone was very nice and professional and comforting.
the dr listened to my needs and gave me the appropriate advice
Very satisfied staff was very nice. I will be returning for more procedures Noticed improvements in stomach area
Bonnie is great. I have seen her many times and have always got excellent service and skill. Roseacea is gone
The condition of the skin on my face and chest has improved. I expected better results from the procedure.
Use of the laser to remove the venous lake mark on my lip was simple with beautiful results. Bonnie also removed other veins on my face. Total was $250. What a great value for such excellent results! Removing an embarrassing facial mark that others I consulted said would be difficult to fix.
The way Bonnie treated me (us) and during - no surprises....cut down any hesitations of the procedure !!! Both my husband and I both saw Bonnie (diff times) we both had browns/reds,tags; Bonnie was so lovely and professional like no other professional we have seen!! I have already recommended her!!! Totally pleased!!!
Anna was wonderful with myself and 87 yr old mother. Highly professional, exceptionally kind, and a great practitioner.
Long wait time, saw P.A. instead of plastic surgeon like I was told
Zac was very informative and made the procedure comfortable! I already recommended my friends to him! Very happy with my decision! Having lip filler before at another place, zac explained the procedure step by step and was quick and efficient. He definitely made it feel way more comfortable than my first filler location!
Starting to see softness of some of the acne scars. The experience itself was great. The staff and environment are both very pleasant. Waiting for the results of the expensive treatments on these acne scars before I can justify a "highly satisfied" rating.
Everything was explained, had no major problems and I had very good results of the treatment. Cleared the areas that I wanted taken care of.
staff is very professional and knowledgeable Zak made sure he had the machine for the coolsculpting placed exactly where he wanted it to be in order for me to see the maximum results (he placed it a few times before he was happy) I'm only 4 weeks out so I don't think I'm seeing maximum results as of yet, but am anxious to see the final results shortly!
the office location, cleanness, the treatment provider knowledge of he is doing. I am looking forward the end results of the treatment which will not be shown before three months
Bonnie is a great provider and is very friendly with her patient. I have confidence in her skill level and performance
Very- Anna is great! Felt comfortable with her working on my face
My skin looked great after my procedure and Bonnie is very knowledgeable and helpful in determining what I needed and wanted My spots were much less noticeable
No bruising this time. I have had Juvederm before with great results. I no longer get great results with it treating the same area. Not sure why.
I think I achieved the results that were explained to me. I had no surprises. I was just at my 45th Class Reunion and I was told multiple times "Boy you look great."
So far, I have no complaints and yet it is too soon to judge the results of the Neograft. I was in for a laser hair treatment and Zak took time to meet with me, which was very nice. The visit was very productive One suggestion, is to have the follow-up instructions for the procedure in writing, as I was very woozy when I left the office, and may have forgotten something.
I was at ease due to the professionalism of the staff. My skin seems better since the procedure and using a recommended product.
Staff is wonderful - Zak has been great - saw him in the office twice. He makes you feel so comfortable and has a way of making everything so easy. So happy with my overall procedure. My cheek looks great - love looking in the mirror :)
It was very relaxed atmosphere and I was treated wonderfully
The office staff was very professional. It felt very peaceful walking into the office.
The appearance of my forehead wrinkles and scowl were greatly diminished! Decrease in forehead wrinkles
Bonnie is wonderful. Took her time with me. Very happy with the outcome. Felt comfortable and satisfied with experience. Would recommend Look younger. Fine lines gone
The procedure did spur the production of elastin and collagen in my facial area. The procedure worked well on my face, but I am not satisfied with the results concerning my neck.
Ease and convenience of procedure. Everything went well. The staff was pleasant. I would highly recommend to friends. Unsure of the results as with cool sculpting the results will be seen over the next 90 days.
Results appear to be good but I haven't seen the before and after pictures - I haven't had time to go to my post appointment.
i was going to work after this appmt. and they came in and check condition of my skin for cancer spots then removed whiteheads from my face... all turned out well it was diffficult to remove the first whitehead but she did get it out....
Anna is extremely personable, and makes you feel so comfortable. I felt very safe being in her hands !! She is great !!! Of course, I would like to leave there looking 15 yrs younger but that would require about 9 plastic surgeons, so until then I am happy with the results, lets go to the next level . LOL
Very helpful, knowledgeable and friendly staff.
First visit with Bonnie. Have seen Christopher before. Felt very confident with him.
I thought staff was in rush and want me to be out of there as soon as possible??????
The environment was comfortable, the stag was pleasant
expert opinion, no pressure and n/c for the exploratory consult
The staff and the PA were wonderful to work with. I am very satisfied with my results and thinking I will come back for more coolsculpting. My stomach is shrinking.
I went for a consultation. Everyone was nice and professional. I was in and out in roughly 20 minutes. There was nothing that they could do in that time to make the experience above average.
It is my feeling that the staff is caring and the facility is top notch. Zach is great and takes the time to answer all my questions and doesn't stand with his hand on the door like he wants to escape. The front desk staff are very friendly and seem to like their jobs. I have not seen the results yet, Zach explained that it will take up to 6 months to truly see the changes. Right now I don't see any but I believe it will happen.
Bonnie, was very professional and was able to explain in words my daughter could understand, (she is 15yrs old). Made both my daughter and myself feel very comfortable with her and the procedure that will take place.
I finally received the treatment I need to heal my scar properly. The injection worked and I notice a good result. Zak did a good job and treated me good. It worked!
Anna is fantastic! Very friendly and professional and makes you feel very comfortable.
Zak was very patient and answered all my questions. The overall appearance was improved.
I felt that more time could have been spent discussing options for my facial blemishes. I was handed a pamphlet to read.
Anna was very thorough in explaining the procedure & what I should expect Hopefully will be a long lasting solution to an annoying problem.
Not a lot of pain and no wrinkles. It always seems like you wait a long time and then when it's your turn it's a mad dash to get you in an out
Super friendly and knowledgeable staff. I feel very comfortable with them for whatever my visit is for.
After my appointment as I was dressing someone that worked at the facility came into my room without knocking while I was changing. While waiting on results I felt that someone could've called me back sooner rather than waiting 2 days (which is nerve racking if you think something is going on)
I was seen soon after I arrived for my appointment. I was a bit nervous upon arriving. My nerves were quickly relieved when she looked at my area of question.
Yes, the doctor was very nice and took the time to answer all my questions. He was very easy going and helped me to feel comfortable and was very gentle. I was nervous at first but he made the procedure very fast and Made sure to check how I was doing during the injections. My problem has vanished completely!
Anna was great. Very efficient and caring
Saw slight improvement with first laser treatment. Hoping second time will be even better. Takes several weeks to get an appointment with Bonnie since she is only in Wexford on Thursdays.
Anna was amazing. I had to bring my kids and she was very accommodating.
Very patient oriented - described procedure really well - felt comfortable
because I didnt see much results but I am going back again and hoping for better results after a second treatment
Very informative and friendly.i will consult with the doctor for surgery . I feel this is a good solution for me.
The procedure was TERRIFIC and so is Anna, but it was not life changing. It didn't diminish the crepey skin I have on my forehead, so I came back [date] for a microdermabrasion treatment. My skin felt very soft for a few days.
The laser specialist took her time to explain everything and she was very kind. Smaller pores
The specialists were very helpful professional knowledgeable and considerate
I love my facelift! I was disappointed that my face swelled after the laser treatment. It didn't happen after the last time but I may have developed an allergy.
Very knowledgable staff. Answered all questions and follow ups.
Office staff seemed flustered at start of my appointment and somewhat disorganized or disinterested. I surely didn't feel like I was a priority. I was handed an IPad and a gown with very little explanation, but I figured it out for myself.
Yes, Anna did a fantastic job. Very helpful and knowledgeable. I'll be back!!!
They are always great there. Always satisfied
Complexion is clearer. Very friendly and knowledgeable staff. Made me feel comfortable and at ease. Prompt with the appointment so I wasn't kept waiting
I've had previous treatments done on my tattoo before, and had a really great experience with incredible results. I was nervous to finish my treatments somewhere else, but the costumer service and knowledge of laser tattoo removal I recieved at Aqau Blu exceeded my expectations.
Bonnie is great at what she does and made the Botox experience very easy. She's always fantastic at explaining what she's going to do and she really knows what she's doing. The procedure was everything I wanted and more- I no longer have forehead wrinkles
Provider was extremely knowledgeable and patient.
Bonnie was very professional and very concerned about my comfort level during the procedure.
I was very satisfied with my experience. Anna was great! I came in for a consult for what type of procedure would be best for my skin. During my visit I had some patches of eczema, and the dermatologists there was so very kind and took time away from their busy schedule to come take a look. They came up with a regimen for me and suggested that I did not do any type of peel or treatment that day due to the condition of my skin. I just went for a follow up appointment yesterday with the dermatologist there. I have officially switched over to your office for my dermatology needs. Everyone was wonderful.
Professional, courteous staff. Was in and out quickly. Nice atmosphere. My skin looks and feels great
My PA is easy to work with. She makes me feel comfortable
She gave me lots of information and was really patient with me...when I was "scared". She eased my fears / worries. I thought she did a great job.
I spent 800 on Botox and I am not satisfied with the results. I am still able to see frown lines on my forehead and on my crows feet
my pa was excellent. I'm sorry that I'm not positive of her name, but she was very knowledgeable and helpful. The assistants to her were just ok. They didn't make you feel as though you were a valued commodity. More like lets just get this over with and move on. Didn't instil confidence of I were to have a procedure done would they care about the outcome.
Bonnie was amazing with my 7 year okd The blood vessels have dissipated and my daughter is no longer self conscious
I didnt see any difference in my sun spots. still were as visible as before
Bonnie did an excellent job explaining and performing the procedure
The dark sunspots on my face to faded in the veins in my nose and facial area or less. She seem to be knowledgeable about the different lasers and what they do for your face
Bonnie was willing to answer and clarify any questions
Good skincare package deals. Professional staff. Nice results.
the staff there is awesome. dr heil is a master at what he does and dr zak is a great too. you can tell the staff really cares about the patients there. dr zak has been particularly helpful and friendly to me. he is great asset to the practice
Bonnie is a gem. She was super friendly, honest and helpful. She made me very comfortable.
I just love Bonnie Russo. Very caring and patient with me. Because I don't heal fast enough, and then I have to return and suffer again. :(
Bonnie is incredibly detailed and meticulous. She is wonderful. Brown spots have dissipated and I am more confient
I really like how professional Zak is. He knows exactly how to place injectables and he is gentle and kind hearted. It is always a positive experience.
Thoroughly explained everything before she did anything. Made sure I was comfortable during the procedure. Still ongoing but it appears to be working
I purchased a gift certificate for a microdermabration a while back and I used it for this appointment. I specified at the time of the appointment that it is for a micro. At check out I was told that the prices went up since I purchased it and I owe another $18.00. I paid, but this situation should have been handled differently. Other cons I will probably not return: 1.esthetician uses gloves on facial treatments. Where is the touch that one expects when booking a massage? 2.Paperwork prior to the procedure. Insane how much time spent and how many unrelated questions
I feel comfortable talking with Bonnie & she understands my reason for being there. She is very knowledgeable about the hyper pigmentation spot on my face & has discussed the next step we may have to take if the 2nd visit I had today does not make it fade. She is very professional & very kind, too.
I FELT THAT ZAK REALLY LISTENED TO ME AND I APPRECIATED HIS ADVICE AND INFORMATION
Zak is always very professional and extremely knowledgable. The procedure went as smoothly as possible and my results great as always Looking and feeling more rejuvenated
Procedure was explained and spent time with me.
Bonnie was informative and professional, results what I expected
Bonnie is wonderful. She gives great care and suggestions of what her clients need, Redness gone
Yes, results were amazing! Definitely will return
Bonnie is t friendly ,makes u feel comfortable, Staff is friendly and professional,. The office is not only very beautiful but also calming and relaxing,
Bonnie was very professional and kind. She also knew exactly what treatment I needed.
A full head of hair up until two months sho. I do not understand why I'm losing new transplanted hair after 14 months
I was highly satisfied because it went just as explained.
Still waiting for bruising to heal, but many spider veins disappeared on the spot! Bonnie is excellent! She made the process as comfortable as possible.
Anna is looks and acts very professional, makes laser hair removal a pleasant experience. She was on time. Made sure I was comfortable. Look forward to working with her in the future again and maybe even trying different services. I have been struggling with facial hair on my chin and after 2 treatments it has been such a great improvement.
Zac was patient, he explained everything. I had the expectation that I would be able to see a big difference in my face and after a second time it is wearing off after 3/4 wks. It is a stretch for me to spend 300$ on myself so I was hoping for better results. Zac was great and I would like to do fillers for my cheeks etc but I can not spend 2,000$ unless I am sure the results will be worth the sacrifices I will have to make.
Bonnie was wonderful! She was very friendly. She took her time explaining the procedure and what I should expect. She worked quickly and had me out of there in no time without making me feel rushed. I was very satisfied with her.
In the end, the chin looked good. Eyes, after all of that pain don't look different. As described: My treatment resulted in extreme pain, bruising, red, raised welts that left me housebound for 5 days. I was in extreme pain. I was also concerned about the result. I called twice for help an was never called back.
Results. Everyone in the office was pleasant, knowledgeable, accommodating, and efficient. zap explained my procedure before, during, and after. He answered all my questions.
By professionalism of your office staff. By Anna and the detail she gave prior to doing treatment. looking forward to future treatments
I enjoy all aspects of Dr. Brian Heil's practice, as I have been a patient of his for several years. He is a fine surgeon and I trust in him completely. I have had several corrective surgeries over the years, due to prior botched and incomplete procedures done by surgeons in the past. I Thank God for Dr. Heil's talents as a Surgeon, his caring nature to see you through to the very end, insuring that every one of his patients results are success. He is the real deal, wonderful person. He has restored my self confidence, as I did not think it to be possible. I am forever grateful to him, his kind and caring nature is reflected in his staff , highly educated and carefully hand picked.
No bruising. Bonnie was very nice, and of course she wanted to be cautious with the amount of Botox she used, but I have absolutely no results. A few years ago, I had the same experience, but after a followup visit with no results, I was too frustrated to return a third time.
I'm seldom highly satisfied with anything. But I was quite satisfied.
Bonnie worked quickly and was very professional. My skin lesions were completely removed with no pain.
Lines around my mouth reduced! Ana made me comfortable immediately. She genuinely wanted to meet my need. She was professional and educated me on the options.
Very satisfied - have been seeng Zak for several years.
I was highly satisfied with Bonnie. She is absolutely fantastic, and I love the way she takes her time to address my concerns. She's professional, friendly, knowledgeable, and she has excellent attention to detail. My only concern with my procedure is that my Botox doesn't always "take." I had 3 areas done, and I always need a touch-up because it doesn't always work. I just found out you're now charging for touch-ups too, which doesn't make me happy. I've been coming to your office for years and love working with Bonnie, but hearing that your touch-ups are now not part of the original and already expensive procedure is making me think twice about coming. I hope you'll reconsider about charging loyal customers for touch-ups.
No more lines on my forehead! !! I liked the atmosphere and I felt a nice exciting vibe!
Still have considerable movement in glabella. Lip filler not quite where I wanted the fullness. At my previous provider they would touch up the filler free of charge as needed.
The professionalism and the way Anna showed how she really cares about her clients. She achieves perfection. Very pleased client.
Yes first time getting filler was unsure but would like more of a result
clean environment Wonderful staff Very friendly people Zak is very knowledgeable about Botox and anything else I talk to him about. Super nice guy! No wrinkles
Made me feel less self-conscious. Bonnie was extremely knowledgeable and answered all of my questions.
Amazing! Thank you. I never expected to get such great results.
In middle of treatments 2 out of 5 so waiting for finalizing to see his the results are. The professionalism of Bonnie
The staff made me feel very comfortable in their care. The physician is informed, knew how to discuss my problem with me clearly and completely.
None. She messed up my one eyebrow
After only ONE session of laser hair removal, a lot of my hair is already gone and my legs have never been smoother! I already don't have to shave every day! Great procedure and totally worth it! Anna was extremely nice....great personality, professional and knowledgeable. I had ZERO irritation after my laser hair removal session and cannot be more pleased! I can't wait for my next session to see even more great results!
Staff very nice, attentive, and knowledgeable during consultation and procedure. Explanation of mild numbness/tenderness disclosed, however the excruciating pain endured was not expected and made the experience unworthy. No matter what the ending results, had I known the pain would be that bad I would have never proceeded. I have not seen any results as of yet...currently only 2 and a half weeks out.
Less after shaving bumps to worry about. Anna made me feel so comfortable and is so friendly!
Bonnie was incredible! She adjusted my botox after 2 weeks because it was needed.
After the Botox was injected the 2nd time. I felt my results made my face look more restful and youthful.
Very pleased...had Dysport done before at another place and it made made my head feel funny and my eyes droopy! !
Bonnie is very knowledgeable and was able to correct my problem
I was. Everyone was very knowledgeable and helpful.
The facial massage. It was so relaxing. The facial glow feature was not apparent after the second day. Next time I know when I should make the appointment.
Efficiency of appointment and quality outcome. The injection was painless and it was effective.
We had an appt with Derm, then this consult and we already knew what needed done. I wish we could have just met with the MD and completed the procedure on our second visit.
I feel my skin is starting to look better. Anna is great! She made me feel very comfortable & she is very knowledgeable. She also listened & tended to my needs. I am so thrilled with her & the treatments
I only shave about 1x a week as of now. Anna is wonderful! She keeps my mind occupied the entire time she is lasering my legs. She knew I was nervous about the treatments and has "handled" me so well! I've already recommended her to several friends and family members.
I got the results I wanted so I am happy with what was done.
That people stopped saying "you look tired" to me!! haha. I was very pleased with this visit. More than my first visit a year ago. I have a follow up on the 13th but I will probably request him for future visits.
The hope that some of my scarring will get better (I've only had one treatment so far). Also the lack of downtime and comfort during the procedure were great. Bonnie was incredibly kind and thorough. She made me very comfortable and gave me several options and recommendations. Can't wait for my next appointment!
The staff were very pleasant and knowledgeable.
I liked the way my face felt after she was done.
Anna and I had discussed the microdermabrasion before she started and compared to the last time she had performed this procedure I was more satisfied this time.
The time she took. She was great!! So nice and informative .. I will be back
The best thing about my procedure was that it worked :). I love the professionalism of the staff. Bonnie is great and always does such a good job!
Anna's professionalism and personality. Anna is very knowledgeable, explained things thoroughly and also talked me through some concerns that she had to make sure there would be no surprises after my treatment. She also answered some questions I had about other services that your spa offers.
Feeing pretty. Everyone was just amazing. I highly recommend this place for any cosmetic procedure. The staff and doctors are just wonderful!
My skin feels so smooth and soft. Bonnie was wonderful, she completely explained how the procedure would go and what I could expect. This is my second of 5 laser genesis and I love it
I felt like my needs/ questions were important & I felt relieved that I was doing well.
This has changed my life. Before I started coming here, my rosacea was not manageable - my dark spots on my face were horrendous - I am not ashamed for people to look at me anymore! I love love love it here. I've been coming to Acqua Blu for years! It is beautiful, everything is perfect!
The lines on my forehead mostly go away so that's better than it was. Just because of the reason previously stated. My botox pushes down on my eyes instead of lifting them. I can't say it is because of the placement of the injection though because maybe it's something with the way I absorb it now.
Bonnie was knowledgeable and answered all questions I had
Great results so far. Great service. Quick and easy. Anna made a non enjoyable treatment tolerable.
Removing the skin cancer and limited scars from the surgery! I have been a patient of Dr. Heil and the staff for over five years. I have seen the dermatologist and plastic surgery side due to related skin issues. I have been to both offices in Wexford and Upper St. Clair and have been treated in a professional manner.
Zac was very nice and professional. I was satisfied.
Perfect amount of Botox even though it is the first time I have been to Zac. Zac was knowledgable and awesome !!
Still waiting to complete procedure. Still waiting follow up call for surgery.
Well, it did reduce the appearance of the wrinkles on my forehead. I feel I was injected with too much botox or not in the correct places considering this was my first visit. '
Zak always takes the time with you as well as being highly informative of what the procedure is.
The results were visible so quickly! Bonnie was understanding and professional, and took the time to explain the procedures available to me. I was very satisfied with the results of the Botox procedure as well as my follow up appointment. Bonnie did a wonderful job!
In & out quickly. Zak knows my "problem" areas & attends to them very well.
The appearance of my face. Anna is very good at what she does and so personable. I enjoy the time I spend with her.
Efficient and friendly staff. Very knowledgeable
Everyone was very professional very relaxed
Both the botox and juvaderm did what I was told they would do and I think the results are great. Everyone was friendly and helpful. Easy to schedule appt.
I felt confident and happy..... The staff upon entry was very accommodating, friendly I felt like they knew me before everybody and everything was so comforting.i felt calm I took more procedures than I went to do I will have all my friends visit dr heil practice.
I used to have thick, black hair on my underarms that grew back within hours of shaving. Now, the hair grows much more slowly, it's thinner, and sparse. Anna was extremely educated on laser hair removal. She made my mom and I both very comfortable throughout the entire process. She was genuinely interested in the progress of our treatments. I will definitely come back for other procedures!
Friendly staff and nice atmosphere.
I was told before the procedure that the filler would just soften the wrinkles that I had and I was just hoping that the filler would of filled them in more than they did.
bonnie very knowledgable. front office seemed fragmented
I was not expecting to see visible results after my first laser hair treatment and I ended up having more than expected and smoother skin! I was highly satisfied with my experience due to the timeliness of the appointment, the kind staff and cleanliness of the environment.
Stunning results. All my friends now want to get lip fillers as well. I cannot say thank you enough to Zak and the other worker who was there during my spot (can't remember her name). Both were so nice and explained everything. I absolutely love the results and all the staff. I cannot speak highly enough of this company. Thank you again for all that you do!
Bonnie is extremely knowledgable and always professional!
Bonnie is professional, patient and good at explaining info. I feel like she is very experienced at what she does and I trust her opinion. She's concerned about the individual and provides honest feedback.
My sun spot is gone! Anna was highly professional and paid close attention to detail. I have already recommended her to friends.
I look and feel beautiful and confident! I have been a client for several years, for both my dermatology and cosmetic beauty needs. I have in that time moved from the Pittsburgh area, but continue to travel to AcquaBlue because of the quality of service provided and the wonderful support staff. Continued success!
I am no longer hiding my forehead wrinkles with my hair style! No more insecurities. Very quick appointment- always feel that I am being very informed during my visits. Love my results... always a confidence boost when I leave the office and see my results.
There was almost no down-time. I believe the icing and care after the treatment made a huge difference in the down time. Have had procedure before another place, and had problems with down time, swelling , etc. Did not experience that this time. Had problems previously with contact pre-treatment. Didn't have scripts day of procedure. Miscommunication - phone - assistnat. - Bonnie is the very best. However, the result isn't as much as expected, since I only wanted the lightest treatment. I do have rosacea. Would definitely do again.
Knowledge and friendliness. Very comfortable with all staff. My visit was very pleasant.
I was expecting better results however Bonnie assured me it could take several times to get there!
Bonnie asks questions and examines the hair growth to figure out a plan for the best results. I have been seeing Bonnie for awhile and have always been extremely happy with her. She is sweet, professional, easy to speak to, makes you feel comfortable, and very knowledgable. I can't say enough great things about her!
The treatments that they provided helped to lessen the scar appearance. I did not have to wait a long time for the appointment to begin. I was concerned about the scar that was not healing after the removal of the skin cancer in June. Both Zac and Bonnie were professional, friendly , and knowledgeable.
Staff was friendly.
BONNIE IS GREAT, I ALWAYS CAN COUNT ON HER TO UNDERSTAND MY NEEDS I look better
Always feel comfortable and know that I'm in good hands
Lifted brows Nice office staff, pleasant and accommodating PA. Very good care. No waiting
Not noticeable, gradual Zak listened and was very targeted with the areas that needed addresses.
Results were excellent. Zack was friendly and knowledgeable and discussed all concerns and questions I had.
I have deep acne scaring. The halo was a NeW feature that was only used a couple times on patients with great results. The benefit was little recovery time. I was told it would improve the appearance of the scaring. But Was told I'd probably need to have it done twice to get optimum results. I did the procedure b I did get a nice glow and overall even skin tone after the procedure but the acne scarring did not go away at all. and the procedure was expensive - I would have expected better results or another type of procedure that had more testing on the depth of its results. The procedure was expensive. What if any treatment is there for acne scaring that is tested and true? I do get Botox regularly there and very happy with those results. The staff Bonnie is very nice and caring and I know she wanted to help me with my scaring. Unfortunately the halo was not the right procedure for me.
Bonnie is great. She is always professional. I just hope the treatment works.
Anna was very knowledgeable and very helpful when explaining the procedure and aftercare.
Bonnie is wonderful ! I feel so much more confident and younger.
I look younger! Bonnie listened to my concerns and addressed them accurately and was very thorough in her discussion with me.
Smooth and easy process. Very nice and professional provider, made me feel at ease. It is working.
Professional and friendly staff/knowledgeable and willing to discuss & explain based on my inquiries/clean, calming environment/ease of making appointments/on time appointments. I get the expected results and if not, I can come in for a more reasonably priced touch up.
She was very nice ,professional quick and painless.
Process going as planned. Great.
Very professional and knowledgeable staff.
Anna is on time with her appointments, I feel comfortable expressing how I feel about my skin and what I would like to improve. She is professional, friendly and warm.
From arrival to departure treated with professionalism and attention to comfort.
Yes. This is my second time working with Bonnie and receiving Dysport. Bonnie guides me with a clear understanding of what my goals are and with honesty and professionalism. I trust her and enjoy being her patient.
Yes, I have visited Bonnie in the past for spider vein treatments. She is wonderful!
Bonnie was so helpful. She taught me things I did not know; e.g. Retin is a good fill in where botox doesn't remove all. I purchased the Retin.
All of my experiences with Aqua Blue have been positive, from the knowledge and care of the doctors, PA's and aestheticians to the esthetics of the office environment.
I was very satisfied Bonnie is so knowledgable in what she does!
Receptionist were very kind and efficient plus Bonnie Russo always does a wonderful job. I always recommend her
Bonnie is the best and I trust her implicitly.
yes just not enough times to be available tomake an appointment
Anna is fantastic. Friendly, open, and caring - she couldn't have been any better!
My appointment was all I could ask for. I did not have to wait long, front desk was very pleasant. I was taken on time and finished quickly, but not rushed. Bonnie explained everything ahead of time and treated me like family.
I am the most concerned about 2 specific areas of hair removal on one was not treated. I thought she was a little too conservative in treating border areas of my legs
The physician's assistant has treated two of my daughters. I was very impressed by his level of expertise in his field, and I would see him any time I have any dermatologic issues.
The PA realized my needs, asked questions, was clear in what she wanted to accomplish, made sure that I was comfortable during the procedure, and was sincere in wanting excellent results for me.
Didn't remove all the hair on upper lip, only most of it
Bonnie has done Dysport previously, this time she used Botox and it works better on me, didn't need to come back for a touch up. Bonnie is great, makes me feel very relaxed and confident with her skills.
The doctor spent about 15 minutes at the start trying to find the photos she took at my last appointment. Also, she appeared to be just trying random laser treatments without knowing which one would work best.
The laser hair removal has been very effective, and Anna has been extremely knowledgeable and has done an excellent job!
I was hoping for more results. Im confident its me being over critical.
I've been seeing Bonnie for several years. She is very knowledgeable and takes time to explain the cause of my skin problems and all possible treatments. I'm very happy with all the services that I have had at Acqua Blu.
It's always such a pleasure to go to either the USC office or the Wexford facility. The staff is friendly, but not in-your-face. Zac and Amanda always take their time answering my questions; I've never felt rushed. They've both recommended products, procedures with which I've been consistently pleased.
Zak knows his stuff :-) and he is very personable!
Anna was very knowledgeable and provided me with an opportunity to purchase more services at a discount. She also gave me useful information on products to utilize moving forward. I am looking forward to my next session.
The staff is always friendly and professional. It is evident that patient comfort ability is important to the entire staff.
As usual, Zak was very professional, efficient and explained the treatment areas before beginning. He also took the time to introduce me to the PA student that was shadowing him.
Clinician was very professional, caring and informative.
I look forward to my treatments with Bonnie. She is professional, knowledgeable and always takes her time on my treatments so that I know it will be the best result. She has always explained the laser hair process to me so that I understand what to expect from the treated areas. I recommend her services to everyone I know. She is wonderful!
Post procedure and afterwards results were exactly same as it was explained to me. The provider was very informative and she did help a lot right after the procedure which was very painful for an hour
Bonnie is professional and kind.
Anna was wonderful - very knowledgeable and put me at ease right away. She was extremely nice and personable. She answered all my many questions and made me feel good about my decision to have the procedure.
I believe professionalism is an important part of my experience in receiving treatments and is demonstrated each treatment appointment. It is also helpful the specialist who is treating me, understand my needs and comfort level.
I received exactly what I was hoping for. Currently, I'm struggling to get my Brilliant Distinction rewards to align with my services /products received. My BD account does not reflect what I purchased even after one phone call to the office.
Anna is very knowledgeable and likes what she does which is obvious when talking to her.
Zak was wonderful. He is always compassionate and knowledgable.
Bonnie was terrific and very professional
Love Bonnie, she is knowledgeable, professional, knows the product and how to apply it.
I am a returning customer. Friendly atmosphere, individual approach, customer orientation. Highly professional staff. And it works.
Explanation of procedure was good and the efforts to minimize the after effects was successful. The change to the skin tone variation on my face and neck.
Yes! I love Bonnie! I feel like my provider knows what she's doing!
I am a frequent client and have been highly impressed by all those I had contact with.
Yes - Anna was fantastic - very professional and knowledgeable. I'm greatly satisfied with my results - three laser appts so far - and my overall experience with Anna. She's a great employee to have there.
I think Anna was great - she was really easy to talk to during the procedure and it took my mind off the slight discomfort from the laser hair removal. Everyone was professional and helped me check in and out with ease.
Anna was really really nice and helpful; answering my questions.
I was pleasantly surprised with the IPL facial results. It did exactly what Anna said it would do. Not usually the case with non evasive procedures and cosmetics. I purchased another IPL that same day through your office. Can't wait!
the lobby/waiting area blows to cold of air onto you. Length of time it takes to check out. The computer system must not be user friendly.
Anna does a fantastic job and is very polite and friendly.
Yes- Zak is great. Very skilled snd professional while also quite personable.
Have been treated by Bonnie on many occasions and always impressed by her professionalism and expertise on the treatment processes.
I was satisfied. I guess to be highly satisfied I would need more procedures on my skin.
I think her name was Ann. Wonderful girl. I'd ask for her again.
Anna listened to my concerns and went above and beyond to seek answers to questions that I had about ablative frame laser.
Very professional office staff. Great results.
Anna is very nice and professional. She does a great job.
Anna is very friendly and related to my needs. She ensures my comfort throughout the procedure
Anna was very good at listening to my needs and explaining the procedure. During the procedure she was good at targeting the "worst" spots specifically, as well as asking about pain and heat sensibility. The procedure went great, and I got really good results!!!
I have been coming to the Spa since last year and have been very satisfied with the results of my laser treatment and microderms. The esthetician has always been very professional and explained the treatment before it was performed.
professionalism and office environment were high quality throughout.
Anna is a very thorough technician and made the process easy to understand.
Anna does an amazing job. I'm always very satisfied with my experience with Anna.
I was at the office for my Husbands consult and asked if they could squeeze me in for fillers. There was no issues and no wait time. Zak was great!
it was a very nice facial and was very relaxing too.
Bonnie was professional and friendly. She understood what I wanted.
Zac is highly skilled in his job. He listens to what the patient wants and satisfies the client.
The staff were very courteous and efficient. Very aware of my comfort and needs.
Bonnie Russo gave me a wonderful consult and suggested the right treatment for my facial issues/concerns. Everything she said about how the treatment would go happened and there were no surprise issues. I am very satisfied and am looking forward to returning for future treatments.The best thing about my treatment was the lightening of my red capillaries around my nose and the lightening of my sun damage
Bonnie takes the time to explain procedure and makes good recommendations with respect to future needs.
I have neem seeing Bonnie for a year. She is helpful, professional, and the results are great.
Anna is very professional and procedure went well. Office very clean and comfortable. Had some problem with scheduling appt. I want to return but at this time my mom is under hospice care and is dying. I need time with her.
I was highly satisfied with Zaks experience and opinions.
Bonnie. Bonnie is the reason I am so satisfied with my experience every time. She understands my needs and works very diligently to ensure I'm pleased.
Anna Manion is wonderful. So professional and personable. What a wonderful addition to your staff!
I always receive the highest level of professionalism when I go to see Dr. Heil and his staff. My questions are always answered and I am provided with many options that serve my needs.
She took her time and did a very good job, she made sure she didn't miss a spot. I was made to feel very comfortable.
I am still experiencing some brow furrowing even after the botox - between brows.
The staff was very professional and friendly. I was very satisfied with my entire expierience.
Procedure has been highly effective. Very pleased. Anna has been wonderful to work with.
I wish you had evening hours or Saturdays in your Wexford office. Hard to leave work to get in with Zach.
Everything was explained to me clearly, the procedure went quickly and follow up instructions were thorough and clear.
Need to improve communication about discharge care and better prepare the patients of what to expect to look like after the procedure. I did not know how long to be off work because I wasn't prepared for the amount of recovery time I needed. Need to take into account the person's professional and discuss with them the downtime before the procedure.
Anna very knowledgable and fun to talk with.
Dr Heil and the staff are very professional and service is A1. Dr Heil is very attentive and explains problem very well
Anna has been awesome
I was highly satisfied with my experience! In fact, I have referred you to many family & friends; which 2 of my family members have appointments already. I appreciate your friendly and very knowledgeable professional staff with the most recent up-to-date procedures & technology, including the online registering system & appointment confirmation.
Anna was great and made me feel comfortable during my procedure. The reception and scheduling staff were all very pleasant and welcoming.
Everyone was friendly and professional. The facility was clean.
Results even better than expected but was well informed about the post op stage of healing and IF you are realistic in your healing stage then the beauty of the results await yoy
I always rate on comparability. I had consulted with other professionals and these marks were the results if my thinking when comparing.
I was very pleased that Anna took time to talk to me about my skin. She was very compassionate and knowledgeable, making me feel very comfortable
I have never had anything other than a wonderful experience with every visit I have had to Premier Plastic Surgery. It is a easy and pleasant experience scheduling appointments, and I do not believe that I have ever waited past my scheduled appointment time. Every support person has been kind and engaging. Zac is always professional and I do not require numbing because of his skill doing the procedure. I also am a patient of Dr. Anna, and I enjoy the same treatment. Lastly, I travel 90 miles too see only them!
I didn't have any procedure. We rescheduled once it was explained to me what was involved for the best results.
Doctor and staff always are highly professional. I have had a very satisfactory outcome as a result. Kudos to all! Many thanks.
1. Your front desk staff were very courteous and efficient. 2. Your medical staff were knowledgable and professional. 3. Overall experience was very good.
I ALWAYS FEEL SATISFIED WHEN I LEAVE! BONNIE IS FABULOUS, AND VERY THOROUGH! I APPRECIATE ALL HER PROFESSIONALISM, AND HER DESIRE TO HELP HER PATIENTS!
Yes. It was relaxing and I look forward to the benefits.
Anna was excellent - very patient with me - I don't handle pain well and the hair removal was painful.
The staff is friendly and the physician assistant is always on time.
Dr Heil is a highly skilled plastic surgeon. But, most important, he is friendly, willing to listen and answer every one of my questions. His treatments are never "overdone." Results are soft, natural and beautiful. I love that fact that he believes in natural results. He also did my breast lift and reduction and his talent surgically is even more amazing. I would recommend Dr Heil to any of my girlfriends and family members. He is the best!
Bonnie uses the right amount for a natural yet youthful look. Not overdone.
I love Bonnie she's super friendly and very knowledgable but able to distill the info into lay mans terms. She puts you at ease & remembers you. She also takes time to prepare you for what's going to happen in the short & long term so there are no surprises or disappointments.
I was very satisfied with the result obtained from the laser rx. Anna was gracious, knowledgeable and very conscientious. I really enjoyed my appointments with her and hopefully will be a repeat client in the near future. The rooms were clean and everyone I saw was friendly and helpful. I have recommended friends to your site and will continue to do so.
we were there to discuss fixing an issue which arose from a procedure
ease of appointment, level of communication with patient, professional experience
Zac has the best bedside manner. He is always very sweet, laid back, and comforting. He has been there for me after my major plastic surgery a few years ago to all of my recent appointments for dysport.
I thought that Anna was wonderful and very kind and did a very nice job!
Zak knows exactly where and how to administer Dysport! I always get the results I want!
Very satisfied with Bobbie's knowledge and expertise. She is professional and friendly. I felt very much at ease and was very happy with the results.
Office is inviting, staff is welcoming and not condescending (like other offices I have been to), Anna is great and efficient.
I've been coming to the Pittsburgh Spa for years and have always been completely satisfied with me treatment from Bonnie!
The medical office is decorated beautifully. Everyone is quite friendly. I made the appointment to see Dr. Heil and instead, I saw the physician's assistant. It was not an issue for me as I like all the staff there, but for someone who thinks they are getting injected by the doctor and isn't expecting a PA, it may be a potential problem. Also, the wait times are usually quite long. On one visit, I watched an entire movie (The Blind Side) that was playing in the waiting area.
As for the staff and the Doctor - They were all great.
The whole staff from Dr. Heil and Dr. Amanda, Michelle, Joy, Anthony, Sandy etc. were awesome. Their approach kept me calm and feeling confident about the procedure. I was able to share a couple laughs with them at a time when I needed it. Thanks for making it a good experience.
The professionalism extended to me every time I have a treatment is unparalleled. I love the ease in which the staff puts me into prior to the treatment. They take their time to listen to my concerns with sincerity. I always talk to my friends about the practice. It just feels good to know that I am given the best care.
Welcoming, friendly office personnel and staff. Calming and professional environment. Feeling of ease and assurance that I would be listened to, helped, served with care, by a highly trained medical team, and happy with the results of the recommended or requested procedures.
Bonnie is a great anesthetician! She is very informative and highly skilled! She makes a patient feel very comfortable and listens to what the patient wants along with giving her professional opinions. I highly recommend her!
Zac is really good at understanding patients needs.
Bonnie is always very personable and informative. She makes coming to these appointments enjoyable!
Great results. The staff was very thorough with explaining the procedure and answering my questions.
Bonnie is knowledgeable, kind, and caring. Office and rooms are very clean
The procedure was smooth and done with little or no discomfort.
I've been in for various procedures (and have had other procedures done in the past with other providers) yet my results are not optimal. I've also drained a lot of my budget.
Dr Heil provides the highest quality surgical incisions with minimal scarring after healing
From start to finish, Bonnie is always professional, caring, courteous, and efficient. I feel very comfortable with her, and she has done an excellent job on the multiple treatments I've had.
Anna is very professional & knowledgeable.
I was charged to fix the dysport injections that I had received previously. I only got an additional 2 or 3 injections and it wasn't as if I were a 1 time customer. It sounded like the person who took my appointment and did my paperwork listed it incorrectly and they are not allowed to alter those documents maybe?
As a physician, I appreciated the level of expertise provided as well as the free follow-up "touch-up Botox"...was not expecting that!
Yes, the staff is alwasy helpful, nice and accomodating.
Zak is very professional and knowledgable, does a great job and I always have the best results.
I believe Bonnie is very competent. She spends time in needed conversation. She is the best at what she does. Always am happy with my appointments with her.
This is the first time that I have had a facial done and Ana was amazing.
I was disappointed in the results of the HALO treatment. not worth the $$$$
The professional caring staff. Good people make the difference in any business. The entire process was wonderful.
Appreciated the time to have everything explained clearly.
I received great results and my comfort was high priority throughout the visit. The staff was friendly
The office staff were very attentive, the facility was immaculate, and Dr. Heil's demeanor, detail and attention in the consult was gentle, caring, and very appropriate.
The doctor was great! Very kind, nice and did a great job but the restalyne only looked good for about a week. My lines are bsck and it was a waste of $550.
Comfortable, friendly, knowledgeable staff
This is my second time using Dysport as I normally use Botox. Even after my second treatment, there was still a portion of my "11's" showing.
Zack is always easy to understand and takes his time with every procedure.
Doctor Heil always does a beautiful job on my lips and cheeks. I look younger and his result are natural. I would trust him with any aesthetic procedure.
Dr. Heil expertly injected botox to successfully diminish left eye blepherisma.
I have a very busy life so I was able to get in and get out quick!
The staff was professional and friendly, Bonnie was knowledgeable and put me at ease.
Painful and wasn't told about numbing until after my second treatment. Also the front desk people who do the billing always screw up something when checking me out. This time they didn't know what to do, so I had to drive to Wexford from Upper St Clair so I could submit my payment
Have worked with Anna at another service provider and was thrilled that she is at your location. She understands my needs and how my skin reacts to treatments.
The timing of when I was told I would see an improvement was spot on. I went back 2 weeks later for a followup and Zac agreed with me we needed to do an adjustment.
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