Consultation and procedure was great. They listened to what I wanted and didn't try to up-sale me on things I didn't. Bonus that they had a parking lot in front! The results were exactly what I was hoping for!
I have been going there for years, and I appreciate how easy it is to get in, to park, and how professional and friendly everyone is at Thrive.
Very clean room. Great customer oriented team from receptionist to my departure. [Single best thing is...] I'm very scared of needles but Dr. Maddox makes like it never even happened.
Always friendly, efficient, and helpful. [Single best thing is...] suggestions.
I appreciated the in-depth consultation that addressed my aging and budgetary concerns.
Everyone was friendly and helpful. Everything was explained thoroughly and clearly. I was in and out in no time.
I wasn't concerned about that there would be "unpleasant surprises" regarding results. I trust his judgement and his work
Dr Maddox took time to provide me with detailed information regarding blood test results and practical options for better health and overall fitness. The HTR pellets have made a dramatic difference in my libido and overall sense of well being. I am now trying the B12 and LipoC injections and intermittent fasting as well. [Single best thing is...] Dr Maddox's attention to blood test details and focus on health & safety of the treatments. It's great to see a health care provider that attends to the whole person's sense of happiness and well being.
Doc Maddox is a good guy that is very relatable. Thorough, professional, but has personality which makes it better. I'm 42 and feel like I did when I was 32.
Prompt, professional and I feel like a person whom Dr. Maddox genuinely cares about in terms of my health. [Single best thing is...] Confidence in guidance and recommendations.
Overall, a bit underwhelmed with the results. In addition, during my last visit after reviewing the plan with Dr Maddox, he left the room for the team to come in and give me the cost estimate, which I agreed to. Approx fifteen minutes when the injections were done, I went to pay and the team who then basically said the doctor ended up doing more so it was actually $1K more than what they quoted me 15 minutes earlier. I paid it, but it just felt off since no one mentioned the change upfront. Seemed like the team wasn't in sync with the doctor. If the doctor or someone would have mentioned the recommended change in plans and cost, I would have been fine with it. As in any business, its important to manage customer expectations. Not sure where the breakdown was, but I'd expect other customers will feel the same way.
Impersonal, despite me being a loyal and consistent patient for 6 years. Very disappointed that my stated goals were ignored and treatments were recommended for "problem areas" I had never even considered to be problems in the first place. Actively looking for somewhere else to do my routine treatments.
Always professional and personable. Always educated and consistency with information, and results.
Pleasant staff :) Clean comfy rooms. Painless procedure. Fair prices. Great results!! The tx really works and no down time.
Professional setting, prompt and thorough evaluation. All providers and staff are friendly and knowledgeable.
My upper lip is fuller, smoother yet natural looking. Vertical lines above lip are also much less noticeable.
Honest feedback. He made recommendations but made them optional and did not press on making the sale. He laid out the costs and expected results from recommended treatment.
Front office team was super responsive and helpful. Lovely group with bright smiles and personalities. Dr. Maddox was the cherry on top, seemed to sincerely care about my physical and mental well being; treatment was completed with meticulous care. Two thumbs up / five star rating in my book! Physical improvements, more confidence as a result of the treatment. No headaches.
The result is very natural and a wonderful visible improvement reducing wrinkles between the brows. The result is like years if stress have been lifted from my face.
Dr. Maddox gives me detailed information about my bloodwork. He listens closely to my questions. He seems to be interested in helping me feel my best.