On time, Dr. Kruger was very attentive and my surgery was a success. IT WORKED!!! Pain free.
I'm a little disappointed with my rate of progress but Brian Katz assured me that I was on the right track.
Took time to explain why I need a knee replacement. Took his time.
Doctor Fantry was very knowledgeable, confident and personable. I felt good about my decision in choosing Ankle Replacement surgery.
We were treated well and he took the time to explain things thoroughly and was talking to my son about his knee and how to care for himself as an athlete. He was bright and spent the right amount of time with us!
Office staff was helpful in scheduling my appointment and in greeting me when I arrived. The PA who saw me was direct and explained my condition and offered 2 ways to proceed
Alaina, explained my x-rays completely to me and showed me where my pain was comming from.
I had shoulder surgery 3 months ago and was still having pain. Dr. Ruark sat down with me and spent the time to explain that my recovery was still within the normal recovery period and helped me to better understand what my surgery was like and how my recovery would be. He also encouraged me to continue with stretching and re-assured me that I was doing well
Dr. Kimmel, staff and the people that work at the practice are the most professional people I have ever dealt with.
The appointment was to see what is wrong and what can be done.
She identified my problem very quickly and prescribed treatment that corrected it .
I had some issues.....I almost passed out and the staff took quick action. Got me water, candy, and crackers because I hadn't eaten anything. Dr. Berkowitz's assistant Emily and the other staff member (sorry I don't know her name) stayed with me and monitored me until I felt better. Thank you all so much.
Katz is personable and answered all questions. Staff was friendly and encouraging.
Efficient and friendly staff. They were running behind, but were very apologetic and gave me the info. I needed. Jessica was thorough and took a conservative approach.
The entire team shows a level of happiness with their work. Dr. Amanda fulfilled her promise of pain relief for my arthritic ankle with her surgical skills.
I was able to schedule surgery in the short time frame that I needed before year-end.
I was brought right at my appointment time and greeted warmly. Kristen checked my knee movements and asked all the right questions and answered all of mine. I felt I was given the time and attention that I needed. The procedure was a difficult one. At least for me. The operation was successful and my recovery is going exactly as planned. I am looking forward to a full recovery.
Very helpful and answered all my questions Didn't feel like I was being rushed. She took time with me.
The team brought me back fast and reassured me as I was really anxious regarding getting a cast off.
Staff was very poljte. Reasons for my problem was fully explained. What can be done about the problem was explained to my understanding. No additional pain was felt.
Dr. Wasserlauf and Kristin are very caring and attentive to the issue I am facing with my knee and working towards getting me comfortable for surgery.
Everyone at the office, from the office receptionists to the nurses and doctors are very pleasant, knowledgeable and professional. As of today, PAIN FREE.
Very kind and answered all my questions
Front desk staff were very professional and welcoming. Reassuring!
Great doctor, great results from foot surgery. Correct expectations about the procedure and outcome.
The doctor gave me good information and a contact if I had more questions
I think your whole group is the greatest. Keep up the good work.
What the problem was and what could be done for it was thoroughly explained. [Single best thing is...] No treatment/procedure was necessary.
They were able to fit me in to a crowded schedule and though I had to wait to be seen, I was totally ok with that given the nature of my time with Dr. Wasserlauf
Dr. Bissell was the utmost professional. Excellent surgeon as well as in his bedside manner. I will highly recommend him to anyone. Final result was perfect.
I was seen by my Dr. and able to review my recovery with him.
Brian always takes the time to listen and doesn't rush the visit. While injecting the gel into my knee, he always asks if I'm OK. I can walk up the stairs without pain.
Waiting in the lobby is a comfortable experience due to the large TV, always on my favorite station HGTV. The staff is friendly and medical providers exceptional. The single best thing about my treatment results is knowing what I should and shouldn't expect from my recovery, long-term. I had a clear understanding prior to surgery what my options were and the results I should expect.
Both Josh Miles and Dr. Kruger are compassionate practitioners. They listen to me and while there is little that they can do to help correct my overall orthopedic health and wellbeing, they provide needed prescriptions, follow up, and referral for PT. I often speak with family about my gratitude for their care.
Very professional and knowledgeable. Takes time to explain the situation of your injuries.
Dr. gave full attention to my issue and offered the next step in the recovery process to me.
Little wait time and the PA took the time to go over all of my questions and concerns.
Dr. Berkowitz was thorough in his explanation of my problem and the available treatment plans.
Dr. Berkowitz, explained in detail about what to expect with the procedure and recovery.
All questions and concerns were answered, office staff is very helpful and informative, hospital staff was very comforting and lead to an amazing experience being a first time surgical patient. I am still recovering and the Physical Therapy team is also very kind and understanding. My experience has been highly satisfied and I recommend all teams involved to any persons in need of orthopedic surgery.
After seeing a doctor for more than two weeks I finally got sent to the advanced orthopedics clinic, the doctor there was real helpful took care of the problem and I was good to go after that. [Single best thing is...] getting x-rays and a shot of Cortisone.
Excellent service provided by Brian and the rest of the staff
My appointment was on time. All staff were friendly and helpful. Dr. Fantry explained everything clearly. Dr. Fantry listened and addressed all of my concerns. I understand what the problem is with my ankle/foot better, and understand the reasons behind the treatments.
Compassionate care & high quality. [Single best thing is...] the conversation with Dr. Bissell. He patiently answered all my questions and walked me through the procedure.
Prompt courteous staff. Decreased swelling increased finger mobility.
Brian is always pleasant and easy to talk to. Listens to what I have to say and offers helpful information to speed my recovery. Very professional.
Dr. Kruger explained possible need for surgery but did not push me to have surgery.
As always Kristen is very thorough, answers all my questions and I never feel rushed.
Excellent bedside manners, very knowledgeable. Staff always very pleasant. [Single best thing is...] IT'S OVER. Very happy with the result.
Surgery and recovery care was wonderful. I can now walk without pain.
The staff is on their game. On time and thorough.
Dr. Wasserlauf is a very attentive physician, a very caring physician, and always answers my concerns.
Visit was on time. X-rays happened immediately. Always happy with service.
Dr. Ruark was very helpful and explained everything. Very comfortable with explanations and procedure.
Everyone was great. I still have a long way to go, but they are very professional at their job.
Follow up visit to surgery. Dr. Fantry reviewed the post op x-rays compared to pre-op. Stitches were removed.
The doctor was right to the point and straight upfront with his findings.
Was diagnosed quickly. Was at PT within a couple of days
Dr. W treated my problem, and he was so good to talk about the possibility of trying to fit me into surgery soonish even tho he is booking way further out. Was very respectful of what was going on. Vast improvement in mobility.
Made me feel very comfortable, treated me like a person & not a pay check. Smooth sailing.
SUPERIOR CARE. DIAGNOSED AND TREATED PERFECTLY.
With all of my visits, both pre and post op, the staff has always shown a real concern for progress and the best treatment.
I have previously reported what a fine job Marci did on a survey I completed.
The office is seldom running late. It's great getting in and out. My knee replacement went well. This was my second week appointment.
All staff were professional yet friendly. Dr. Ruark and Debbie were very helpful discussing future surgery, and answered all my questions. It was a positive experience.
Provided relevant information. Less knee pain after cortisone shot.
A good treatment plan was mapped out for my Knee /Hip pain
The doctor was great. They fixed me.
I am always highly satisfied with Dr. Kruger, he is very professional and and explains things thoroughly.
Felt I was very informed on my visit.
Required amount of time for questions and visit accomplished.
I got results and answers. It was fast and I wasn't waiting around for hours. I also got relief from my pain.
Dr. Bissell is a wonderful caring Doctor. I feel blessed to be under care. He is a pleasure to see. His office is an extremely efficient friendly well run office. Dr. Bissell takes the conservative approach to healing and is very approachable.
Everyone just did what they were supposed to do! It was knowledge based...staff are skilled.
Good service. Staff has made me feel very comfortable when I go into the office.
Fast, friendly, Jessica is great.
Good service! [Single best thing is...] removing my cast!
All of my questions and concerns were addressed during my visit. No pain.
Kind heart kind hands and very gentile. I give her two thumbs up.
Very professional and knowledgeable, I'm very satisfied.
Dr. Fantry knew of my severe pain in my foot from scar tissue balling up. I was given a steroid shot and the pain was relieved.
The front desk ran like a well oiled machine. Personable and efficient! Pleasant and friendly atmosphere, no wait time in the room, x-ray techs were great, complete explanation of x-rays but the most important part...painless injection! All with a course of action going forward.
The wait time and accessibility was perfect. Taylor was very personable and thorough.
Marci is exceptional; she is extremely professional; personal; makes you feel relaxed; listens very carefully; has a great sense of humor and answers all questions. Her diagnosis and recommendations for improving my situation were practical, simple and real!! I would recommend Marci in a heartbeat.
I was under the impression I was just there to get a perscription for pain had a date of Dec. 19 to be seen was told that was the first open time.
Top notch clinical team and well coordinated across outside clinical partners
Every person from reception until leaving were both professional and caring.
Minimal wait. PA took time to evaluate and answer questions.
Dr. Wasserlauf elained my condition and outlined the path to recovery.
Brian was so understanding and listened to me and my concerns. He was very genuine! He also was very informative about my knee. Also the student from Springfield College was great and also listened. [Single best thing is...] Brian's personality and what he wanted to do next.
It was quick and they were very knowledgeable about the whole process.
No wait time. Seen right away. Easy to get to. Efficient, friendly, informative staff. Fast and accurate
I was able to get an appointment very quickly that worked with my schedule. Kristin was professional and thorough. I liked that fact that my provider was female and familiar with my issue.
My right knee was much better. Convinced me to have water from my knee!
Reception person were very courteous. Dr. Bissell was prompt and listened carefully, provided feedback and suggestions in regard to my knee issue, a tentative plan to follow.
Everyone was nice and professional. They were patient. Didn't hurt.
Marci was thorough in showing me the newest X-ray and explaining the type of fracture that I have. Professional and efficient in use of time.
Saw the PA first who made the diagnosis. Both providers showed me the results and answered all my questions. I never felt rushed.
Very informative....gave me options for f/u visit.
Appointments are always running on time and everyone is professional and very friendly. It was painless!
Just received good care without a long wait.
I brought the wrong x-rays to the visit and I was rescheduled later the same day. I appreciate that. The PA explained in detail what she saw in the x-rays and her recommendations for moving forward.
The doctor was on time. She is pleasant and informative. I would refer to anyone. [Single best thing is...] the information that I was given and the manner that the doctor relayed that information.
Both Shana and Dr. Fantry were informative & answered my questions.
Dr. Fantry and staff are professional and always willing to answer questions
He is the most wonderful doctor there is
Starting with informative and positive phone call inquiring about the facility and ability to see my Dad that day, to the reception area "service with a smile" and bright environment, to the nursing staff's attentive and cheerful attitude with my Dad, to Kristin herself...was a seamless and gratifying experience. They all recognized my Dad's dementia and level of pain, treated him respectfully and with humor, making a stressful experience so positive for him and me as his daughter and caretaker. Reacted to his situation, provided care as well as followup information for future treatment and visits. Not enough superlatives to say thank you and well done!
Friendly and caring. Dr. Fantry really listened to my concerns and went above and beyond my expectations.
Yes [highly satisfied], I was consulting with Dr. Berkowitz about a hand problem. He checked it out with x-rays and then by examination and found that it was a procedure that I would need. However, the procedure is optional. His information made me decide to not proceed presently and think more as to I really want to proceed. He was very helpful throughout.
No long wait time, treated very professionally, exam was very thorough. It was nice to be treated by someone who really cares.
Got in on time. Received a complete explanation of the procedure, and answered all questions. It went quick, and painless, and everything went as advertised.
The office staff were nice and friendly. I was taken back to a room promptly at my appointment time and then even after, when I was told what was going to be happening, some steps happened super quickly. The PA was swift, caring, knowledgeable and energetic. He provided details about why the issue I had kept recurring. The nurses were amazing and compassionate. The Doctor came in to explain the surgery and was respectful and nice.
Good information and very well explained to someone who doesn't understand the bones and structure of the foot.
They addressed my issues with my knee. Pain was reduced.
I was able to have everything done on the first visit like x-rays and evaluation. I didn't have to wait a very long time for results.
I did not get any answers. I was told they would call me and did not.
The doctor detailed the x-rays that were taken and urged me to get to a back surgeon. She was very polite, quite friendly which helps. I liked her approach.
Professional, courteous staff. Comfortable waiting room
Everyone is very attentive and caring. There is a friendly atmosphere.
The doctor answered all my questions and made me feel at ease. The pain was so great in my back that after sitting for over ten minutes I could not get up from my chair.
Everyone was very friendly and professional. I have no more pain.
I was recommended to see another doctor in the office
It's a great office and the location is perfect. The staff is friendly. Dr. Ruark is a Wonderful physician. I am looking forward to my next operation
Was seen at the appointed time; discussed relevant issues and agreed upon next steps for both patient and provider to be completed prior to next scheduled visit.
I find Kristin to be very professional and competent! Good listener and kind!
Dr. Fantry was specific in describing my progress and answered all my questions.
Prompt, friendly, approachable staff throughout the office. Excellent patient/family communication from the medical staff by explaining the process and addressing concerns, instilling my confidence in Dr. Kimmel. Plus all my required work related paperwork was done in a timely manner.
My appointment was with Dr. Kimmel but I saw his PA instead which surprised me. However, the appointment went well. The fact that I'm going to have shots in my knees instead of surgery was huge for me.
Received cortisone shot to relieve pain and recommended therapy.
professional staff, detailed answers to questions
Diagnosis accurate. Provided recovery plan. Drained fluid. Scheduled followup. Focused on problem and solved it.
Brian took the time to treat me like a person & not a number. He listened to any concerns I might have had & answered questions. I'm 90% pain free after surgery.
Dr. Fantry was providing a second opinion for me. She worked with the timeframe of a currently scheduled surgery. She was very thorough. She explained everything. She very willingly answered my many many questions. [Single best thing is...] having my concerns regarding an upcoming surgery answered and replaced with being comfortable with the options.
I only had to wait 10 mins., before I was called into the room to see Brian. My appointment was for 3:45 PM and they were right on time. I was walking out the door by 4PM. My knee feels better.
Alaina is professional. She listened to my concerns and treated me appropriately. She explained everything clearly and I felt she took the time to answer all my questions. Relief from pain.
Person on person experience and just speaking with the surgeon in depth about what the procedure is and how it's going to happen and such a nice atmosphere
Kelly and staff are very good DR.KATZ is excellent the best. DR KATZ explained every thing that he was gonna do i have seen dr katz plenty of times good. PAC
Everyone is extremely helpful, pleasant, and knowledgeable.
Easy location to reach. Easy in and out for what I needed. Taylor Kelley was easygoing and pleasant. Very efficient.
Prompt service and felt I had a extensive evaluation. Confidence in care.
Caring physician- clear explanations. Clearly understand the procedure, what I need to do and what's ahead.
Attentive care helpful supportive advice.
She explained everything to me setting my mind at ease and provided me with a treatment plan that I was satisfied with. She was very pleasant and didn't rush through my exam.
He took the time to explain everything and answering all questions. [Single best thing is...] information on what will happen in surgery.
I was given an appointment within a couple days of calling. Every staff member is always friendly and always ready to help. The service is top notch.
Got in on time, if not just a little earlier. Thorough explanation of what was happening, and going to happen.
The staff is incredible. Courteous, considerate, very little wait time.
Never got real direction on pain management or how to care for my injury
Warm and friendly staff. Dr. explained everything in detailed and answered all my questions. Very short wait. Dr. spent a lot of time with me and answered all my questions.
Marci was great...very positive and answered all my questions.
The doctor provided clear, detailed information and had great interpersonal skills.
Treated nicely and with respect. Made to feel like my shoulder was very important to them.
Dr. Wasserlauf is very courteous and always listens to one's concerns, discusses your concerns and resolves one's problem. No pain through the entire recovery.
Very pleasant and easy to talk to and understand.
I was originally scheduled to meet with Marcie, but she felt I should speak with the doctor. We waited a very short time and he came in and spoke with us at length about options. Very unusual for a doc and very wonderful!
Timely, personable, individualized. No more pain.
Everyone was so nice, concerned and very respectful. [Single best thing is...] the sense of urgency of getting me comfortable.
Dr. Fantry is so personable. She was my second opinion and suggested P.T. instead of surgery. So far that path seems to be working.
The doctor spent a great deal of time assessing my health issues and explaining things to me
I had an appt. with Marci and thought she was very professional. She seemed to really care about my medical concern.
The doctor was extremely professional and provided me with the relief that I was looking for. I would highly recommend him and would of course use him again.
Everyone was very nice from the staff at the front desk to Joshua Miles. The P.A seemed very knowledgeable and concerned about my problem.
Professional, courteous, wonderful staff and doctors!
Short wait time in waiting room and treatment room, friendly staff.
Everything was explained clearly and any question I had was addressed. I had no pain when Brian Katz administered the cortizon in both my knees.
Dr. Bissell and his staff are friendly, professional and very thorough, explained everything and answered any questions.
Kristin assessed my recurring tendinitis and gave me a shot to relieve the pain I'd had for the previous 10 weeks. I was seen quickly, Kristin Overton was caring, efficient, professional and thorough.
Dr. Berkowitz monitored my progress and advised me to continue to rest my left arm with the torn bicep tendons.
Was made to feel at ease about going back to work. [Single best thing is...] the pain that I was having is gone.
Staff and PA always treats me well. Pleasant and courteous
I didn't have to wait long and Dr. Bissell had a great bedside manor and explained things well.
Everyone is very nice. Clear instructions about what to expect.
Very knowledgeable, helpful ,caring Dr.
Marci followed my care 3 years ago as I underwent surgery for a Jones Fracture. She is extremely smart and knows what is happening. I trust her explicitly, more so than the physician who performed the surgery (who was also good) but Marci is a cut above! Marcy prescribed medication and a running restriction (no running for 4 days). After 4 days I was back at it. As a result, I made another appointment for my sore and swollen thumbs. November 19.
Brian answered my questions and I was not kept waiting very long. Both in the hospital and in Sosin I had a private room, greatly reducing anxiety. I had a full knee replacement and now have complete flexibility. The office has always been a good experience.
I met with the PA. She was thorough and pleasant. Everyone was pleasant and efficient.
Visit was Timely, everything was explained in language I could understand. I was educated about my follow-up care and expectations for my recovery
Friendly and very knowledgeable PA, sweet, kind and competent x-ray tech.
Timely appointment, took x-rays, assessed issue, all staff very kind. Dr. Wasserlauf was very thorough with his assessment and gave cortisone shot using ultrasound. Was effective.
Dr. Fantry listens to my concerns and understands that I also have a mess. It's not easy to find an ortho who is willing to work with me to help me try to figure out her my symptoms due to ortho or the MS. I see a lot of doctors all over the country including NIH and she is as good as it gets. We're blessed to have someone with her ability as well as her demeanor working in the Hartford market. [Single best thing is...] To find out that my symptoms are not ortho related, but are related to my MS most probably. She gave me very good advice on what I can do to lessen the severity of my symptoms.
I am very happy with my surgery and Dr. Fantry. The hospital was wonderful during my surgery, and Dr. Fantry appropriately dispensed pain medications. I am a little frustrated with my recovery, but I put that down to my age and my prior broken leg, and not due to Dr. Fantry. I think my complete recovery will just take longer than I expected. [Single best thing is...] not having any intense pain after my surgery-I either had no pain or mild pain.
Dr. Wasserlauf is an outstanding doctor. He took my mangled knee that was stiff, sore and swollen and put it all back together as good as new. He was extremely honest throughout the whole year long process of surgery and recovery, but he did what he wanted and the result was great. I can walk again completely without pain.
Discovered a fracture that was missed in original x-ray after a fall. [Single best thing is...] knowing why my arm was not healed.
The Dr. took his time to answer all my questions. Also, the staff there is one of the best that I have dealt with. Excellent care.
Mr. Katz made me feel very comfortable during the visit. I went into the visit very nervous about having the knee replaced. I told my Rhematologist that Surgery would be the very last resort. Mr. Katz explained in everyday terms what would be happening on the day of surgery. Made me very comfortable. This was the very last of my options. Shots do not seem to last very long at all.
Brian was right to the point. They took x-rays immediately.
Saw Dr. at appt time. Good progress so far.
Little waiting time to be seen. All employees were professional
He was very through and explains everything so you can understand what is going on. He also answers any questions you may have. The prior visit I was given an extra strength cortisone shot. He used an ultrasound machine so he could tell exactly where he was injecting and it worked! First time in 3 months I was not in agony.
Everyone at this office is cordial, kind and efficient. No waiting interminably as in so many other offices. A very well run medical practice. Dr. Kruger was happy about my progress which made me feel happy. I had lots of pain following surgery and he made me realize that it would take time to heal since it had been building up for so long. A nice, kind man.
Waited over 1 hour to see the doctor. Had an 11oclock appointment. It was after 12 before I got in then waited another half hour to see the doctor.
I feel I'm taken care with respect. Even though I'm not the only person treated for my same condition, I get a very personalized care by my doctor. I recovered most of the movements of my right shoulder.
The check in receptionist was warm and welcoming. The nurse practitioner I saw was very upbeat and knowledgeable and took the time to explain my options from doing nothing to a surgical procedure that would require a relatively long time healing and staying off my foot. She gave me a lot to think about to determine what action if any I decide to take. The x-ray technicians were efficient and entertaining!
Everyone is friendly and caring. A good result.
Great office stuff. Very pleasant doctor explains the procedure.
I'm very satisfied with the staff and Dr. they're very professional in their jobs, very friendly and I don't have to wait for long to be seen. I love being there.
Dr. Kruger, his staff and St. Francis is top shelf medical provider. Friendly, professional and caring service.
No change in condition. Nothing definitive about my condition. No clear instructions. Told to get orthotics and not told anything specific for what type, just that the shoe store would know. I went and they didn't know. So I may or not be wearing the correct ones. Also told to ween myself out of the brace but not how. Asked to make decisions about my care when I'm not clear as to the exact condition because everything is a "might be." So while everyone was kind and polite, I'm left with inadequate information to make an informed decision as to how I want to proceed.
The wait was not long, was seen within an hour of arriving. Everyone was friendly.
Answered all questions with comprehensive answers.
Kristin is awesome. She really listens to you and strives to make you feel comfortable. I like her a lot.
Marci is so personable and seems to really care. She listened and offered suggestions on how to help my foot heal.
Dr. Roark was a very comforting, professional, personable Dr. Dr. Rourke made me feel very at ease with the whole process of the knee replacement. He will be also treating my other knee in the future.
Prompt service, little wait time. Staff was friendly. Understood my issue.
Dr. Berkowicz took his time and I wasn't rushed.
Jessica was attentive and answered all of my questions. She had reviewed my information prior to my appointment. Her balance of professionalism and friendliness is exceptional.
I didn't have to wait long to be seen, and all of the people I dealt with were very polite. I felt they listened to me and responded to my concerns. [Single best thing is...] feeling I'm well cared for, as my wrist continues to heal under the supervision of the practice.
The help I was given was great. They were very professional, courteous, friendly and kind. The procedure was not bad. I really don't care for needles. In back of my knee feels much better after having the injection.
Dr. Ruark is an expert when it comes to shoulders. He did rotator cuff on both my late husband's shoulders. I wouldn't trust anyone else to do my procedure, however minor. He is truly a professional with a great attitude. He inspires confidence. It was nice to see Dr. Ruark again and I left with the feeling that my two years of pain would be addressed fully.
The wait time to see the doctor was very short. Previous to my last visit I received a cortizone injection from Dr. Berkowitz for the tendinitus in my wrist. The pain was gone within a couple of days and I had full use of my hand again.
Answered all of my questions and was very informative of things I should expect
Very professional and good feedback
Now I feel good and don't hurt. Scott Bissell and his staff are very well organized and cheerful. They make you feel relaxed.
I thought communication was great everything was very organized. I felt as though I could really trust the doctor and all the workers. I'm much more comfortable and am not in much pain after surgery.
I have been a patient of Dr. Fantry for about a year. I am very very satisfied with the outcome of my operations to my ankle and toes. I was just about unable to walk for long periods of time, and now I am back to walking about 1/2 mile to start. I have complete trust in Dr. Fantry and her actions and honesty with my treatment has made a positive difference in my life. I feel much more confident in my daily routine.
Doctor Fantry and her staff are the best, very thorough and informative. The front office staff is also awesome. I came to Dr. Fantry with two feet that need to be corrected from two surgeries that went wrong. She has been very thorough and not rushed into anything, taking steps that will give me the best possible outcome once I have my first surgery in a couple weeks.
I've been there before for a new hip. Friendly and experienced. Started to feel better.
The doctor explained how the surgery went and made sure we had no further questions. Very nice doctor! [Single best thing is...] knowing it was healing properly.
[Highly satisfied] cause I got better results with your doctors than the other doctors I was going to I feel a lot better now.
I did not wait long for my appointment. The PAC was very knowledgeable, thorough, and very kind.
The staff is wonderful there. They truly care about their patients. I am a healthcare worker for another organization and this staff far exceed a customer's expectations. I am progressing as expected.
Interested in what I had to say. Patient, no rush. Explained in detail the next step.
I am always treated well. Fast and friendly desk people. Dr. Berkowitz and his PAs are a marvel. Explaining every step.
Staff were professional and friendly. Alaina thoroughly explained what was going to happen and what I should do at home to alleviate pain. Was taken in and treated quickly.
Great customer service starting at the front desk from the check in process, to x-rays and to talking with Dr. Fantry. Dr. Fantry was also very knowledgeable and answered all of my questions, educating me thoroughly on all my options.
Diagnosis was made and everything was explained thoroughly. Kristin took all the time necessary to answer our questions.
Everyone is so friendly and knowledgeable, it creates a sense of confidence as a patient. It has been a success!
Dr. Fantry explained everything very well and spent time answering all of our questions. She is repeatedly highly skilled and knowledgeable, thorough and personable. The staff in the Enfield office are always friendly, highly competent, efficient and caring. We did not have to wait an excessive amount of time at any juncture, even though there were a lot of other patients in the office.
Amanda is great. She made me feel comfortable and calm as this was my first surgery. In the follow up appointment to hear how happy she was with the surgery made me feel better that everything is going well. I definitely recommend Dr Fantry.
Have carpal tunnel and he did surgery, came out feeling like a new person. No pain, no drugs. He's the best.
Dr. Wasserlauf took as much time as needed to address all my concerns, answer all my questions and explain the procedure thoroughly. Dr. Wasserlauf took my concerns seriously.
Following up on my right shoulder, as I could move it very well no shot needed, maybe an MRI next time.
It was good all around. Especially the woman who needed to make my follow-up appointment. She was very accomodating to my needs.
Dr. Fantry takes her time, listens and answers all of your questions. The pins were finally taken out of my foot - and I did not believe Dr. Fantry but the procedure was painless.
my pain was relieved as a result of the injection
[Highly satisfied] because Dr. Bissell is the awesome.
The time and attention Dr. Wasserlauf spent with me was outstanding and greatly appreciated. The pain I experienced before the procedure is gone.
I did not receive clear answers concerning my treatment plan. It seemed that the doctor did not know what was wrong. I did not know why it was necessary for me to receive physical therapy.
Kristen took a lot of time with me and answered all my questions thoroughly
Dr. Berkowitz pulls no punches. Tells it like it is. He is awesome. He said the shot would hurt, and it did, but the relief that came after was a blessing. I trust him to tell me the truth, and he does. [Single best thing is...] No more pain!
Everybody explained exactly what was happening and they showed me what the x-rays look like. I have no complaints. [Single best thing is...] the happy attitude everybody had.
Quick, efficient, good results. [Single best thing is...] no longer having constant pain in my wrist.
[Highly satisfied with] service and results of the surgery. Relived pain.
Excellent doctor and service! No pain and feels good!
The staff is very attentive and goes out of their way to make you feel comfortable, ensures you understand the process and talks with you - very personable. The doctor is great! She made my very first surgery- a breeze! Dr. Fantry and her staff are professional and personable.
They are always great right from reception to end of visit. Never have to wait too long.
My foot was healing well. I can stand and walk.
Dr. Fantry was very honest about the procedure I need and explained in detail. Dr. Franty is very easy to talk to and listens. Staff in the office were kind and courteous.
She thoroughly explained my options.
Dr. Bissell was attentive and thorough in assessing the problem
Our Entire experience for my daughter's appointment was great. The front staff was very friendly, we were taken in very quickly, all the medical staff was very professional & efficient.
I was told I needed a new MRI so not sure what else may need to be done till Doctor Kruger reviews it and gets back to me. [Single best thing is...] how nice he was and his staff answering my questions.
Amanda Fantry was personable and knowledgeable and I felt like I was in good hands with her as a surgeon.
Brian Katz suggested that I get an ultrasound to determine the origin of some swelling around my incision. Office staff was able to call and I was able to have the ultrasound right away. Antibiotics were prescribed as a precaution. The ultrasound confirmed Brian's diagnosis of just fluid buildup.
[Highly satisfied] because I can take the time to say how I'm feeling and what I'm feeling. Dr. suggests options and we agree on the best one for me.
Problem was addressed, options offered and explained, and treatment given. Considerable improvement in condition after treatment.
Marci remembered me from my initial visit and was very caring about the issues with my foot. She was also very gentle with the cortisone shot.
The office staff is very efficient and Dr. Fantry is amazing. I was pain free right after my surgery!
Highly satisfied with the courtesy of the front desk employees and doctors. The thing I love most is no long waiting time to be seen.
Taylor is up front, factual and very good with patient interaction. The shots are starting to work.
Prompt and accurate service. Staff is knowledgeable and courteous. Facilities are neat and clean.
I have been a patient of Dr. Kruger for quite some time and he always is very efficient in describing my situation in a way that is understandable, he is very knowledgeable and I would recommend him to anyone.
Saw Dr. and had the injection that I made the appt for. Relieved the pain.
The PA explained to me that I was taking Tylenol incorrectly. I should take Tylenol every morning and evening. I was taking the Tylenol when the pain in my knee got so bad that I could barely walk. I have started taking the Tylenol each morning and evening instead of waiting for the pain to get so bad that I could barely walk.
Happy with doctor and assistant. When we checked in the lady couldn't find any of our records. She had to take info again and she had no clue why we were there. She said her records had to be redone if it was over a year. Dr Ruark operated on knee October 3.
Very thorough and professional
She is very detailed with her explanations and makes them easy to understand. She also really listens to me.
The doctor is an excellent communicator and seems to fully understand the issue. I have a history of foot problems. She was able to provide temporary non invasive relief.
Prompt appointment, minimum wait time, sincere interest with my chief complaint. Diagnosis confirmed source of pain followed by my options for treatment. Extremely happy with my results. [Single best thing is...] piece of mind related to my options and reduction of pain level.
Brian is very easy to talk to, listens to what I have to say.
Friendly atmosphere good info about my ailment.
I truly feel when I see Dr. Wasserlauf that I am the only person he's seeing. He always listens and is extremely thoughtful in his approach. I always feel that I am getting the best care that's available to me at the time. And the office staff is very efficient and kind. It's really appreciated. Thanks so much. Dr. Wasserlauf and Kristen are really good at injections and always make me feel comfortable.
Very Helpful, explains everything, and searches for answers...and is very nice!
Clear direction, taking steps to improve (recommended PT).
PA was very well versed, very kind and professional. I felt heard.
I had hip surgery in February 2019 and still seeing the Doctor. Need assistance in walking. Procedure has taken too long.
Dr. is caring and informative. Quick scheduling for surgery.
They took me in asap and were very specific as to what needs to be done. They were able to get me in surgery very quickly.
Dr. decision was blood work and an MRI. Blood work was done on the same day and called later that day to set up for MRI.
We arrived on time for our appointment and were taken in promptly. Once x-rays were taken, there was no wait before Taylor came in. She was extremely patient and explained exactly what my condition was.
Dr. Wasserlauf was very good in explaining my therapy.
Answered all my questions, showed me my x-rays and explained what she saw and thought was the cause of my pain.
Appointment on time, friendly staff. [Brian] Katz explained in detail what are the next steps.
Time was taken and things well explained.
Relatively prompt in seeing the doc. Plenty of time to discuss status, next steps.
No complaints. All went well. That's why I was highly satisfied. Very relaxed with all aspects. Office girls also very pleasant and helpful.
Taylor is very knowledgeable and truly cared in my next stages of recovery. Dr. Bissel and his team did a great job from start to finish and I am completely out of pain and at 90% after only 3 1/2 weeks after surgery.
Dr. Fantry takes good care of me. My wound is healing nicely and she said my pins are being well taken care of.
From the time I walk in & get my treatment everyone are so kind & caring. It keeps my knee from getting worse.
Everyone (from office staff to the doctor) was very friendly and efficient.
Josh took plenty of time both to examine me and answer my questions. We left with a clear idea of what's to come and when.
The office was very clean and the staff was very friendly. The wait was very short and my provider Marci Cookson was very knowledgeable. I was referred to physical therapy and hopefully this will work.
The staff worked smoothly as a professional team. Dr. Bissell was attentive and I felt comfortable with his manner and his treatment plan.
Short wait time, easy in and easy out. Very professional and respectful atmosphere.
Everyone was terrific to deal with. Dr. Fantry was very helpful.
Staff is very helpful and are knowledgeable as well as attentive to their patients.
Received shot in my knee and it is working very well. Quick and easy procedure.
Friendly staff and we didn't have to wait too long to get into the appointment.
Dr. Wasserlauf is fantastic. Over the years I have seen many doctors for many things and he is, in my opinion, one of the very best. I feel very fortunate to have him treat me. I really feel he did and continues to do an over the top job on my shoulder. His technical and communication skills are top notch.
The office staff is consistently pleasant and caring. They go out of their way to find answers to questions I have had and had gotten back to me immediately whether I have been in the office or calling from home.. I have not felt rushed by Dr. Kruger even when he is very busy. He has taken his time and made sure my questions have been answered and any issues are resolved. He definitely finds solutions! I felt it mattered to the staff and Dr. Kruger how I felt and what was going on with me mattered.
Dr. B saw me a month earlier and diagnosed my wrist pain. Provided cortisone and encouraged rest period with follow up. Very clear in instructions. It worked.
Appointment for new fx foot, radiology was excellent trying to get X-rays with no standing or weight bearing capabilities. Marci (PA) was friendly, caring and competent in the treatment, covering as Dr. Fantry was in surgery.
Doctor Wasserlauf took time to explain to me what residual pain is to be expected and gave me some procedures to follow to help me navigate better. He is very kind and compassionate. Characteristics very much appreciated by this old lady.
I'm very pleased with my course of treatment and the end results. I'm no longer in severe pain.
Was seen on time. Dr. spent a lot of time with me. Was not rushed. X-ray was very positive and quick.
Have great confidence in Dr. Wasserlauf. He checked out my two replaced knees - one done the end of Sept 2018 and one done Feb 2019 and was very happy with how I am doing. I am too.
Dr. Wasserlauf and his team are great ! This is my second surgery with him and I would recommend him every time. Dr. Wasserlauf works very closely with my PT person which is very helpful.
[Highly satisfied with] the staff and the doctor explaining everything. My wife worked for orthopedic doctors for 20 years, and even asked me a lot of questions that I could answer.
My knee was diagnosed as patellofemoral arthritis when I first visited Dr. Bissell. I didn't leave with a full understanding as to what that was other than a dislocation of the patella due to a slight instep and flat feet which caused cartilage to rub on the bone and create some arthritis. I wasn't sure if this was something that would fix itself over time with the brace they provided or not. My follow up visit I got more answers and was referred to see a physical therapist. I'm not sure when or who to see for physical therapy. I gave the referral paper to the woman at the desk, but nothing on it indicates a time or date. Dr. Bissell is a very good doctor and I trust his judgement based on his credentials and confidence. My only concern is, it seems like he's a little rushed. I had a lot of questions both times and it seemed like he was working on a very tight schedule with very limited time. My other concern was, my knee was killing me for about two weeks after my first appointment and it's nearly impossible to get a hold of anyone. I understand the office has a two day schedule, but with my work schedule an alternate number would've been great.
Very little wait time, my injury was explained well to me, and everyone that I encountered was professional. [Single best thing is...] my confidence in the providers at your practice. This time, as with every time I need to see a provider at this practice, I know I am getting the best care possible.
My PA was amazing at explaining my MRI to me in a way that I could understand it and was very thorough!
Arrived, waited 5 minutes was brought in to a room, waited 5 minutes saw the doctor. Schedule next appointment and left. No complications, going better than expected.
Everything was excellent. Doctor Wasserlauf is the best.
I received 100% of Alaina's attention. She interacts with you and your questions so you understand your recovery. She was very accommodating in getting my surgery reports.
From entering the office the staff was kind and caring. The wait time was prompt. Questions answered. Everything explained. My staples were removed with minimal discomfort.
It was a follow up evaluation after an MRI. Josh provided info on the results, assured there was no need for surgical procedures. There were no other treatable remedies other than pain management and rehabilitation. I accepted a rehab referral and a prescription for pain medication. As usual, whenever I've seen him, I always come away pleased. He is gentle, compassionate, considerate, and thorough.
I was taken care of nicely. The doctor examined my foot with ease.
I like Dr. Berkowitz a lot. He's straightforward and gave me my choices then let me decide. Exactly what a good doctor does. If I need further care I will return to see him. Pain was greatly diminished.
Dr. Wasserlauf spent time going over my recent surgery answering all my questions.
Dr. Kruger is pleasant and honest. I trust his answers to my questions. No more pain when playing golf. Tingling and numbness is gone from my leg.
Brian showed us the x-ray and made me an appointment for an injection. Brian is wonderful.
Visit went smoothly! Knee injection eased my pain.
Dr. Wasserlauf took the time to assess my condition and explain options. [Single best thing is...] a hope for a pain free or almost pain free future.
Brian was extremely easy to talk to. He explained what my knee problem was and the best course of action to take. He was friendly and did not object to questions asked by either myself or my husband. We very much liked his manner and appreciated his knowledge and forthright conversation.
Professional and quick front office, there is usually not a long wait when coming here. Doctors are very knowledgeable and make an effort to be personable while keeping there busy schedule moving forward. We have used this practice a few times for various injuries and trust their expertise.
Doctor is personable and takes time to explain. [Single best thing is...] I'm not in constant pain anymore.
Everything went smoothly and timely also, and my treatment was explained thoroughly.
Appointment time was honored and the young lady administering the shot was excellent.
Excellent care - shots administered without pain.
Dr. Raurk and his staff always treats me with respect as well as listens to all my concerns and questions! Never in any condescending manner as many doctors have a tendency to do.
Answered all my questions clearly and was very caring and considerate. They made me feel very good about my progress and encouraged me to continue.
All personnel were courteous, kind and helpful. No long waiting, all questions answered appropriately, pleasant environment. [Single best thing is...] The knowledge and outstanding care of Dr. Ruark and associates throughout the whole experience, office and hospital.
I have been going to this office / Dr. for many years..they have always treated me well. They speak with me not at me. Dr. Wasserlauf is extremely knowledgeable and proficient as is his P.A.. I could not ask for a more kind, talented Dr. to take care of my shoulder and knee. One year post right shoulder replacement and all looks good..can't ask for better.. The little bit of pain I have here and there is nothing like what I was going through prior to the surgery.
Brian was very helpful, informative and spent a great deat of time with me answering all my questions and concerns regarding my knee condition. He was extremely knowledgeable, understanding and personable which reinforced my decision to move forward with Advanced Orthopedic.
Dr. Ruark was personal and professional. He took time to thoroughly explain the procedure and to answer all my questions.
I was able to get an appt quickly. The receptionist was very pleasant and efficient. I was informed Dr. Bissell was running behind. I was asked if I would like to see his PA. She was lovely, very professional, personable, and reviewed my x-rays with me. I opted for a cortisone shot in my knee. She did this proficiently with minimum discomfort.
Dr. Ruark gave me all the information I needed for my knee surgery succinctly & completely in a nutshell which I appreciate. The office runs like clockwork and all staff very pleasant & helpful. Dr. Roark's ability to deliver the information I needed in a nutshell, which few people doso well, while being open to any questions I had. The office itself is very efficiently run. The entire staff are all pleasant & helpful. This office is definitely the best of your network. effien
Everyone is very polite and courteous. No more pain.
Pleasant PA. Fast service. Operation performed expeditiously with minimal discomfort. Felt better afterwards.
Dr. Fantry is friendly and explained my surgery completely and helped me to understand exactly what I was in for! [Single best thing is...] I was able to rehab at home instead of a convalescent facility which was much more comfortable.
The Dr. was very nice and answered all of my questions.
The staff continues to show its personal attention to concerns about upcoming surgery. They answer ALL questions in plain English. [Single best thing is...] The optimism about the outcome born by many successes in past proccedures.
Pleased to know that from first visit she is looking for problem and solution to it. Didn't feel rushed through visit as technicians took the time to ask questions rather than just a "robotic" testing
Dr. Kruger is not only an Amazing Surgeon...he is a Great Human Being. He made me so comfortable through my entire process of back surgery. He also has a Fantastic staff, so helpful and through. A great big thank you to Nicole, you have been there whenever I needed things to get done.
Went for an opinion for surgery. Dr. Wasserlauf was very through.
Diagnosis explained very well. Solutions explained and I could choose the one I wanted.
Dr. Ruark is always friendly and attentive. [Single best thing is...] Being able to walk without pain!
Appt. was on time-procedure was timely and Kristen explained just what the procedure entailed. I was told it could take up to 2 wks. for the procedure to 'kick in' and to be patient and it did work close to the 2 wk. time frame.
[Satisfied] because he listened and answer all my questions.
PA explained clearly what my problem appeared to be. She wrote a prescription (meds and therapy). Great bedside manners. PA appeared to have good knowledge of her field and explained it in a way that I could understand.
Dr. Fantry is excellent. Dr. Fantry took care of my issue and reduced my pain significantly.
Dr. Katz is the best!!! He gave me a shot in left leg to to take care of the pain.
She was professional in checking for the problem recognizing the problem and trying to fix it
very pleasant doctor and answered my questions nicely.
Kristin Et al. were sensitive to my needs and concerns. The personnel were amazing.
The time that the doctor spent with me explaining everything so that I could understand. Excellent bedside manner and professionalism. [Single best thing is...] I'm better than I was a year ago
Everyone was extremely friendly and my whole experience has been long but satisfied with results. Dr. Wasserlauf, Kristin and staff have been very helpful and informative. Definitely will be back if I need more help.
Answered all my questions, ordered more testing. Was able to speak with the physician and understood what could have happened concerning my injury.
Went very well. [Single best thing is...] The attention I received.
The X-rays were taken on right hand. My right hand little finger catches in the closed position at night when I relaxed and sleeping. She explained 3 options and I choose the 1st option of taping 2 fingers together during the night. 2nd option was a shot and 3rd was surgery. I didn't think the finger was bad enough for the other 2 options at this point.
Good, understandable explanation of x-ray results. Very pleasant experience. Was given choices for treatment. Came away with a clear plan.
Follow up and next steps were clear and reasonable, thoroughness of appt, all questions addressed, not rushed out the door
All professionals involved with my diagnosis in February thru my last visit I always felt everything was thoroughly explained to me.
Dr. Fantry is very professional. She gives excellent and thorough explanations of what has happened and what the future holds. [Single best thing is...] That my future holds no pain and much more mobility and that I didn't have to go through this in the winter
Paperwork was provided upfront which made check in very easy. Wait time was short. Dr. Bissell was easy to talk to, listened to my issues and was great with my family being present. Dr. Bissell was able to make a diagnosis without additional testing. Laid out a plan with follow up.
The wait was short. Dr. Bissell is wonderful & knowledgeable and the staff was very friendly. Took x-rays immediately. The appointment was fast. No sitting there waiting around. Very pleased. Still getting treatments at the PT
Provider seems irritated there was not a "cookie-cutter" diagnosis.
[Highly satisfied with] the quality of care in the way of ample time spent, the entire medical staff was receptive and responsive on all levels of care delivery.
This was a follow up on the procedure that was done on my right hand. I am happy that I have so much more use with this hand and can actually hold a pen and write.
I thought I was meeting with Dr. B but it was Michael, PA that I met with. The result was probably the same, but too important to me. I have decided not to have surgery for now. The Breg hand support really helped my hand. This was their recommendation. I also found out I had the tunnel carpel problem.
I was given the opportunity to try physical therapy before going into a more intensive diagnostic procedure known as an MRI. I was in a lot of pain for five or more weeks and I was offered the opportunity to try this before persuing more radical solutions. The physical therapy worked out great and I am pain free and back to walking and yoga and so forth.
Doctor Berkowitz and his team were ready for me. No long wait. They did x-rays promptly and my situation was well and completely explained. Not the result I had hoped for but still a very caring, thoughtful, well-handled visit. Second surgery is required and that's not what I had expected. Follow up phone call to arrange for immediate PT appt was helpful, as we'd spent time looking at my x-rays and discussing second surgery. I was seen quickly. Surgery pre-booked as it was typically called for and the whole process was handled very efficiently and with genuine care.
Doctor let me know what my limitations would be in addition to progress made and expected.
Dr. Berkowitz always explains what he is looking for and offers suggestions to get you to the optimal usage of your hand/wrist.
I have been going there for 2 years and always been treated very good, and never had to sit and wait for long. I can highly recommend doctor Wasserlauf, and his staff.
I had x-rays and received a diagnosis and have started Physical Therapy. I'm feeling better already.
PA Overton was excellent - professionally and personally. She was thorough and gave me all the time I needed for discussion.
The Staff is welcoming and friendly. I like the X-ray techs, the medical assistants. My favorite person is Dr. Amanda Fantry.
Originally I thought I would see Dr. Kruger at some point. However I was extremely pleased with seeing Ms. Cookson, PA. She was very helpful and suggested a minimalist approach: first try physical therapy, then move on to other actions if PT doesn't work. She listened to what I had to say and answered all my questions.
My first experience with Dr. Fantry. Highly competent, informative, and a pleasant person.
The staff were very kind and knowledgeable concerning the pain I am having in my hand.
I am thoroughly satisfied with my surgeon, Dr. Wasserlauf, and his assistant, Kristen. I was petrified going into this surgery, but I am now pain free and have been told by many what a beautiful job Dr. Wasserlauf did.
Appointment on time, pleasant staff
I am always pleased with Dr. Kruger's professionalism, straight forward diagnosis, and knowledge. He takes time to explain your situation and what is needed to be done to fix it, I have very high confidence in his ability and knowledge, and I would recommend him to anyone as their spine specialist.
Dr. Bissell is always nice and answers my questions.
Dr. Fantry and her staff were very helpful in answering all my questions and they were very upbeat!
Very knowledgeable staff. They did everything to accommodate me.
All of my questions were answered. A thorough exam was done. Pain issues were discussed and switched to another medication which was more effective. Discussed continuance of therapy including progression to independence.
Shana was able to remove all 9 of my stitches
The Dr. explained himself well. We spoke of my upcoming surgery.
Dr. Bissell listens and is straightforward, professional, and yet warm & caring. He is also knowledgeable and a good communicator.
I was not kept waiting. Brian is always pleasant. Not much more to say.
Dr. Fantry was able to schedule surgery the following day at our request so it could be done before my daughter went back to school.
Sweet, cheery, competent. Dr. W is extremely knowledgeable and compassionate.
I thought Marci was great. She explained everything to me and I was very pleased. Marci gave me a test for the pain in my leg and it was just perfect. I was very pleased
Could not fill out my application the receptionist helped me. The Dr's assistant was very helpful getting me in the exam room. All over I think the staff is very good. Or I should say excellent!! [Single best thing is...] A shot in my knee and it has helped.
Dr. Fantry did a great job on my foot and all the staff made this an easy experience, thank you.
Dr. Fantry is a TRUE PROFESSIONAL! She doesn't pull punches, gives me informed answers, and most of all HOPE! She is simply the BEST Surgeon I've ever had treat me! [Single best thing is...] Surgery to REPAIR my legs instead of AMPUTATION!
Took plenty of time with me. Listened to what I had to say and understood me. I liked the interest in finding a solution to my problems.
He did all he could without reopening my shoulder. But now we have to go that route. Everyone is very nice, friendly and knowledgeable.
Dr. Ruark has a very good personality as a doctor and really listens to what you have to say. The staff is very good too. My knee doesn't hurt anymore!
Personnel listened to my concerns and ideas. Dr. Bissell gave me options on how we can proceed and allowed me to make the decisions.
Dr. Fantry is amazing thorough pleasant and I totally trust her in treating me. [Single best thing is...] 1 month ago my injection which helped a ton and now physical therapy so I know I will be feeling better in no time.
The reception staff are very efficient. Dr Kruger assistant, Nicole is wonderful and asks the correct questions in how I am feeling to inform Dr Kruger. [Single best thing is...] Dr. Kruger has changed my life. My symptoms due to my work related back injury caused me so much pain in my lower back and especially my right leg. Surgery was successful.
Dr. Kruger was able to provide some additional resources to deal with chronic pain due to Post Laminectomy Syndrome with Chronic Radiculopathy including recommending self directed water therapy, a new medication that may help with nerve pain and a referral for acupuncture.
Dr. Ruark is always pleasant, he also explains everything that he does, and will be doing for me so I can understand. He has a lot of patience when I'm explaining to him what it is that I'm going through, he makes me feel at ease.
The visit was just for a injection of cortisone. The appointment was on time, quick and painless.
Dr. listened to what I had to say and addressed the issue
I was given full and clear information. The doctor was responsive to questions and was clearly concerned about my care and recovery.
I was afraid to have surgery and I was very satisfied with just an injection for the time being. I am somewhat comfortable.
I was seeking advice on a medical concern and team exceeded my expectations. Thank you for the support! I was given a multitude of options and over a specific time frame.
No wait time... very friendly & competent. Alaina explained everything clearly and was very professional. Alina was very adept at giving me a cortisone shot...didn't hurt at all!
The PA was friendly and the procedure went well.
I need help to handle the pain, and that is what I got, a shot to pain site to help cut down on the pain.
She is so nice and knowledgeable!
[Highly satisfied with] The people. Everyone was very pleasant and listened to what I had to say.
Good customer service, friendly. Found answers to problems.
[Highly satisfied with] Doctors attention to detail.
Competence, courtesy, patience, respect. The curse of treatment prescribed has started to show very positive results.
Dr. Ruark was very thorough in explaining what had been done and what could be expected.
Very professional and friendly. [Single best thing is...] Explanation of procedures and to follow up if the first didn't work.
Dr. Wasserlauf wants to be cautious because in addition to breaking my shoulder, I also fractured a vertebrae in my neck. He clearly answered all my questions.
All the staff was friendly and welcoming and reassuring. Sheren and Kristin prepared me very well. Another staff person fitted me for my sling and showed us how to put it on. Dr. Wasserlauf was clear, concise and reassuring. [Single best thing is...] Testing the shoulder day after operation with sling off doing exercises. Very grateful and pleased with outcome!
Brian is very knowledgeable and seems honestly concerned with my wellbeing.
Seen promptly, nurse and doctor were reassuring and thorough
Very supportive, courteous and efficient care from Dr. Kruger and Nicole, his assistant. Excellent! All questions answered and encouragement given.
The staff are friendly and treat you as a person, not a widget.
Finally found out what is wrong and causing my pain. Found that my replacement knee was in fine shape, problem is bursitis.
All staff are friendly, very accommodating, and efficient, [Single best thing is...] Hands down...Dr. Wasserlauf...an orthopedic rock star.
I didn't feel rushed in any way. He explained a little about the procedure. He also answered all my questions.
Kristen answered all my questions about what I could do at this point and what I should avoid for a little longer. She always makes me feel comfortable and wants to know how I feel about my progress. [Single best thing is...] Probably the fact that from the minute I woke up from surgery I have never experienced one minute of pain without drugs.
Sign in was quick, the experience was excellent! Very efficient from beginning to check out
Former surgery patient (5 or more years ago), but developed a pain in my knee. Easy to get an appointment on a timely basis. Very little wait time during the entire visit, including registration, x-ray, meeting with PA. Reviewed the cause of the problem and discussed several treatment options. Pain has been reduced, and may not need any additional treatment. [Single best thing is...] I was able to discuss options for treatment, while discussing how well each world help. I felt I had the ability to make choices about what was best for my treatment.
Staff was knowledgeable and caring. Answered my questions.
Alaina on time, and was good about answered all questions. Dr. Kimmel also checked in. [Single best thing is...] much less pain.
My initial first visit with Alaina Miele was a pleasure. She was extremely professional, experienced and cordial to my issues without using medical terms that I would not have understood. She showed me my x-rays and explained in detail. This medical professional is an asset to your group. [Single best thing is...] She explained the steroid injection completely which made me feel comfortable.
Doctor has been very open with me. Dr. Kruger takes the time necessary to make sure I'm fully informed and all questions answered. My pain has been eliminated.
You are treated like an individual, not just a number. I was taken promptly, had x-rays and saw Dr. Wasserlauf in a span of 15 minutes. [Single best thing is...] I can walk normally without any pain. The knee is better than new! Dr. Wasserlauf is the best!!
Friendly people in the office and throughout the facility.
Joshua Miles was very polite he explained everything to me and he listens to me. [Single best thing is...] My views were considered.
Dr. Kruger and his PA Josh went over my MRI with me. They were very patient explaining what it showed, what treatment was indicated and appropriate timeframes. I have seen Dr. Kruger several times and he does not automatically defer to surgery. In this case he explained why it was indicated and why it should be done more quickly than in most cases. I felt he clearly had my best interests in mind. I have always found that his answers to my questions are thoughtful and concise. I have complete faith in his abilities to resolve my issues. [Single best thing is...] My relief from discomfort was immediate and the follow up was entirely professional and the concern sincere.
Alaina was very pleasant, listened, ask appropriate questions and we discussed together a plan.
Didnt like the general tenor of the visit
Dr. Bissell is extremely knowledgeable and compassionate. He clearly explained where I was in the recovery process and next steps. We reviewed the x-rays together and he explained where he had to drill to get the old screws out and do a bone graft. (A picture is worth a thousand words!) We have a clear plan of action- PT and partial weight bearing until graft heals- and I feel confident about the path to full recovery.
Was seen quickly, appointment was thorough but quick, addressed any concerns I had. Procedure I was following up on really helped the condition it was supposed to.
Dr. Bissell's thorough approach, attention to detail and ability to communicate in laymans terms creates a greater understanding of the issue and allows for a more informed decision making process.
[Highly satisfied with] her professionalism, knowledge and friendly demeanor.
I was seen right away at the end of the day and they took their time with me and I did not fell rushed out the door.
It was a pleasure being seen by Dr. Berkowitz. He answered all my questions, with my memory I'll probably have to ask again. Enjoyed his sense of humor, told him I wasn't going to watch when he put a needle in my hand, his reply "not to worry he would watch everything." [Single best thing is...] When I first went in to see Dr. Berkowitz I was in so much pain with my right hand it was very difficult to do anything. Now after the needle procedure the severe pain is gone and have much more use of my hand.
She was thorough and answered all of my questions.
Brian helped me deal with my pain and went above his duty to find the cause of the pain.
Dr. Katz answered my questions with simple clear answers. [Single best thing is...] Alleviated knee pain that has plagued me for several months. Dr. Katz explained that this was temporary and that surgery would be needed in the future.
I was not given some information in regards to recovery and who would determine when my brace was to be removed because my return visit is 6 weeks I was told the brace could be removed in 3 for two weeks who would decide this.
I was treated courteously and respectfully and my concerns were addressed with compassion.
The entire staff was very polite and professional. My initial goal was accomplished and now time will tell what my next step may be.......
Dr. Fantry is highly professional. She is articulate with her explanations. She explains things thoroughly. I am extremely happy with the care I have received from Dr. Fantry and her clinical assistant. Saint Francis was an awesome hospital! Every single staff member was very friendly and professional. The color coded patient tracking system was awesome!
Dr. Fantry clearly explained my problem, and laid out the logical steps needed to solve the problem. This is most unusual in contemporary practice and very much appreciated. Dr. Fantry was and is the single best aspect of the practice.
Dr. Fantry removed 4 pins from my toes. She prescribed a flat shoe and said I could drive. In 2 weeks I can wear a regular shoe. My foot looks and feels amazing.
Professional people. Caring professional. Willing to help. It worked
Dr. Fantry was exceptional, she was able to get me in last minute due to my orthopedic injury. She thoroughly discussed my options and we both decided on the best line of treatment for me.
Office staff upon arriving was courteous. Office staff upon leaving to make a 3 month visit was also courteous & helpful to book an appointment after my work hours. Brain Katz was also polite & courteous. He explained all my treatment options. He even spoke to me about another issue I was having & gave me recommendations about what physician I should see in his practice, even though he doesn't treat that part of the body. [Single best thing is...] Brian gave me a cortisone shot in my left knee. Explained everything he was going to do & that he would due the injection slowly. Told me the after care & 3 month follow up. He told me I could call him anytime if I had any problems or questions.
Very pleased with meeting with Dr. Berkowitz and Mary Jane about upcoming surgery. Explained what was going to happen and put me at ease.
He answered all my questions and showed me the xray. Explained why I was having pain [Single best thing is...] No waiting and very friendly
Dr. was very thorough, explaining everything and answering all questions without seeming rushed. Staff was friendly, appointment ran on time.
I was seen promptly, office staff is pleasant. I was not able to see the Dr. but Michael Harris PA was awesome. Diagnosed me with golfers elbow, gave me exercise to do! I am totally happy!
Got the staples out of my arm and was given clear instructions for the next steps for my recovery.
The Dr. explained everything and I was very satisfied and comfortable. I understand if the cortisone injection doesn't work the next step will be minor day surgery. The explanation was very informative. [Single best thing is...] My finger feels 80% better.
Just the overall detail and specific avenues that may be taken for the best possible outcome.
Good service, very attentive. Gives a good injection.
She is very very nice and listens to what you are saying She casted me because I was getting more pain in the air boot and she agreed to have me cast it help heel better. I went to another office and the Dr. at that office treated me horrible and told me walk on injury 2 weeks after it happened. Dr. Fantry listened to me.
Mr. Katz was very kind and kept me informed of my progress in a very professional and polite manner. He removed my staples with minimal discomfort. He answered all my questions.
Each time I have seen Brian Katz, I have been very satisfied with his time with me. [Single best thing is...] Each time he gave me a cortisone shot it has worked.
Very good a what they due wonderful help.
Kristen is very thorough and takes time to answer my questions. My reversed shoulder replacement so far has been successful and in the one month since surgery, I have not had ONE minute of pain.
MRI results were read to me. Taylor is very pleasant and professional.
Marci was awesome!. She was thorough and took her time. I have a PT eval July 23. I'll see Marci after a few weeks of PT. Awesome PA! [Single best thing is...] Marci's knowledge and thoroughness.
Always take the time to address my concerns and I get all my options.
Kristen was attentive and recognized the problem. She consulted with the Dr. and a decision was made.
I love the fact that I am able to explain what I feel and see that the doctor takes his time to listen to my concerns without putting a time restriction... he is a great specialist!! Not only that he is surrounded by a great team
Friendly, fast, efficient. [Single best thing is...] Healed nicely.
From office staff to the PA (Brian Katz), everyone is friendly, professional, and caring. Brian takes the time to ask questions as well as address my concerns.
Dr. takes time to explain clearly. [Single best thing is...] Confidence in the Doctor.
Dr. took the time to explain what I might expect from this procedure as well as my options for the future. He also made sure he was aware of how I was responding to my treatments. I appreciate the time he took to answer all my questions and concerns. [Single best thing is...] I have almost no pain.
No wait and Kristen is wonderful! [Single best thing is...] I did not need to have my knees aspirated!
Amanda gives me a feeling of confidence that I am well and my foot is where it should be. She is knowledgeable. [Single best thing is...] It was not painful. I was worried but it went well. I left feeling satisfied.
The office is very efficient, no waiting. [Single best thing is...] Overall professionalism & knowledge.
Dr. Ruark goes above and beyond to explain everything to me, and I like to know every detail! He's friendly and down to earth and his level of service is extraordinary. I was so happy he had the CJRI Drs waiting for me in ER but never expected him to stay through the evening to stitch me back up. That was so appreciated!
Dr. Kruger is a great physician with a great sense of humor and no-nonsense style. Single best thing was that the procedure was completely successful.
Alaina was professional and very knowledgeable. I was very impressed by her. [Single best thing is...] She requested X-rays and explained everything in the shoulder. Very impressive.
Great staff very clean and professional. Feeling a bit better.
My interaction with the staff was wonderful, very friendly and professional. [Single best thing is...] The proscribed treatment helped alleviate my problem.
I was seen right away. Alaina was understanding and listened well.
This was my first visit to the office and Brian was very thorough in his explanation of my diagnosis of bursitis of my knee. He gave me a cortisone shot, which was relatively painless and was very detailed in what I should expect during the procedure and over the next few days. [Single best thing is...] I was very surprised to find that the cortisone injection worked almost immediately to relieve the pain in my knee!
Procedure was explained thoroughly, PA was very knowledgeable, sterile technique was practiced, the exam room was immaculate, explained what to do at home post procedure. [Single best thing is...] No pain.
Thorough exam including x-rays, which put my mind at ease. Quick, not a long wait.
Explained my injury in detail and allowed me to ask questions. Also had a strong plan for treatment. [Single best thing is...] It will be good for my healing process.
Been a patient of Doctor Ruark for more than 19 years and never had any problems when he performed my surgeries. [Single best thing is...] Dr Ruark performing my rotator cuff surgery and finding a tumor which was cancerous, I underwent chemo and now am 14 years in remission.
Dr. Fantry and her team are amazing. They are attentive, professional and kind. All orthopedic practices should model after this team.
The new patient processing went very smoothly, staff were all personable and professional. [Single best thing is...] I got exactly the information I was looking for to proceed
Friendly Staff... Great Accommodations... Dr. took time to fully explain procedure and answered all my questions. I left feeling at ease. Will recommend this office to others
Explanation of procedure and friendliness of the staff [Single best thing is...] Quick
Taylor was very kind and concerned about my shoulder problem. She took alot of time to re-examine me, go over my MRI report, look at the MRI image and discuss her findings with me. She then discussed what she felt would be the next best steps for treatment.
Everyone was nice, they cared about my problem
Dr. Fantry is a compassionate physician who takes the time to talk with her patients. There was a large back up of patients during my visit. She personally apologized and made sure I was taken care of quickly.
Making great progress and Dr. Bissell is very encouraging. [Single best thing is...] Getting rid of my braces.
Marci was amazing. She made me very comfortable, was very thorough and explained not only what my options are, but also what I need to do daily to help me get better. [Single best thing is...] Icing 3 times a day does help with the pain.
He explained the procedure well and answered all of my questions
All went well. Short time and good results.
Ms. Overton is responsive and knowledgable.
The office personal are very friendly and quick.
Entire staff was very friendly and helpful.
Ms. Cookson was very professional in explaining my problem and treatment alternatives and answered all my questions.
HE CHECKED MY KNEE.....WAS ALMOST A YEAR SINCE MY KNEE REPLACEMENT..........I SAID I HAD SOME PAIN GOING UP AND DOWN STAIRS......HAD X RAY.......IT SEEMED OK....BUT HE SUGGESTED SOME THERAPY FOR THE ISSUE.... I WILL DO THAT.
The staff is all very nice and welcoming. I feel like I'm in good hands [Single best thing is...] I feel that the staff all care about my recovery and not just about getting me in and out.
Dr. Fantry is outstanding. She is patient and kind and very thorough. I am grateful to finally be pain free.
Ease of making appointment, professionalism of staff, location, satisfaction of visit. [Single best thing is...] The positive results.
The professionalism and excellent communication of the staff; the care with which the procedure was performed.
She understood my issue and took immediate action [Single best thing is...] The ability to get immediate x-rays and interpretation quickly was great
There were actually two visits within the week when I went. Dr. Miles and PA Overton were nice and seemed knowledgable. However, it was my understanding each time that I was making an appointment with Dr. Wasselauf.
[Highly satisfied with] quality of care and the willingness to take the time to thoroughly answer all of my questions. [Single best thing is...] my new hip is now my best hip.
Dr. Katz, who I met for the first time, is an excellent doctor. I feel good being treated by him. He has a great personality and made me feel very calm and relaxed . I had nothing seriously wrong with my shoulders that's the best thing.
[Highly satisfied with] Knowledge and Attentiveness.
Everyone knew what they were doing and executed their job professionally.
The people were pleasant, caring, patient in explaining everything related to my issue. [Single best thing is...] speed of getting in and out.
My appointment started within a reasonable amount of time, the technician took me in for x-rays and was very polite, and the doctor was unhurried during the course of checking my knee. [Single best thing is...] Dr. Katz clearly explained what the problem was and took my opinion and feelings into account. He was very reassuring.
Taylor listened to my concerns and articulated next steps.
The physician was kind and easy going. He asked many questions about my health history and explained my x-rays. He was reassuring about about the condition of the arthritis in my knees.
Dr. Ruark was caring and answered all questions. He took time to explain and said to call anytime there is a need. [Single best thing is...] I was amazed at the improvement in technology and technique
The office staff is very professional and efficient. After a short wait I was ushered into see Brian Katz. All my questions were answered patiently and kindly by Brian Katz. The visit went well. [Single best thing is...] I was very pleased with the procedure. My pain is gone!!! My mobility is back!!!
He did a great job surgically fixing the problem I had with my arm. [Single best thing is...] I'm beginning to get stronger and able to do tasks I couldn't do before.
Dr. Ruark is a great physician with a compansionate calming personality. [Single best thing is...] Everything was explained clearly so I could understand the procedure and the recouperation time
Timely, professional staff. [Single best thing is...] knowledge and caring of the PA.
Dr. Ruark took the time to listen. [Single best thing is...] Because I have been falling, he ordered a MRI to see why.
Dr. Wasserlauf was instructive, thorough and compassionate. [Single best thing is...] Not only was Dr. Wasserlauf concerned about my orthopedic progress but instructed me in overall conditioning needed to return to my sport. It was a look at the total patient in addition to my shoulder. Most surgeons wouldn't take that time.
Always receive excellent care. Entire office is professionally operated
Brian took his time examining and explaining my injury. He answered all my questions and was extremely gentle with removing fluid from my knee.
Dr. Kruger has been really professional and helpful treating my back condition. Even when I'm scare with the serious situation that I'm dealing with my back and the possible treatments, Dr. Kruger has been a great listener and taking me step by step to the right direction. So far I'm glad to be under his medical care. [Single best thing is...] Pain... I have seen an improvement with my left leg since I started seen Dr. Kruger.
I felt very comfortable and right-at-home with everyone that I interacted with. Alaina clearly explained the results of my x-rays and answer my myriad of questions.
Extremely professional and caring, medical expertise highly evident. [Single best thing is...] Discussing alternatives to immediate surgery.
I appreciated the professional demeanor of the staff & their attentive manner. I liked being able to visualize the radiographs while things were explained. I also liked that there was a short wait in the exam room but, I didn't feel rushed during the appointment.
Dr. was prompt, informative and gave me options. [Single best thing is...] Dr. gave me another injection that seems to be working.
Didn't have to wait as long as usual. Just a follow up.
Dr. Wasserlauf is an EXCELLENT caring wonderful doctor. He is extremely patient and gentle and is wonderful!
Dr. was knowledgeable about all possible options for surgery. She was also careful not to try to sway or pressure toward one of the many options. The office managed to get me in for my surgery within two days. All instruction for pre-and post op were covered in detail by the office. And they were able to get all the necessary information to the surgery center in that short two day time frame
Brian was knowledgeable, friendly and explained clearly my issues with recommendations on care plan and follow-up. [Single best thing is...] I had a cortisone injection into bursa and he said it would not hurt and he was right on point.
I feel very confident with Dr. Fantry. A very friendly and professional doctor. I appreciate all she has done with my operations and the outcome has been excellent. [Single best thing is...] I had very severe pain and that has subsided greatly.
Short wait, professional staff, thorough check of patient
I was in for a visit to coordinate my scheduled surgery and pre op testing. This is my second knee replacement this year. I think the best thing is that I am willing to have the second surgery five months after the first one.
Though the doctor was advised that I was seeking a second opinion, he had x-rays showing the cusp of my hip socket was not fully formed which would ultimately wear and be painful. I fully respect the conclusion . However, no examination was performed to determine whether the discomfort I was experiencing was indeed the hip and not my back, muscles or some other problem. I was informed that various factors may contribute to discomfort and when the discomfort became severe enough, I might consider the replacement of the hip joint. Though this may be a true, I am not comfortable with the knowledge I acquired. Otherwise, the doctor was polite, and knowledgeable and confident and should I ultimately require a hip replacement I will definitely return and request it be performed by this doctor.
Dr. Rourke and Brian were both a pleasure to deal with and everything went according to plan.
Explained what was occurring. Surgery was recommended. MRI was ordered and a appt with Bissell was confirmed. PA stressed to get the surgery done quickly before problem gets worse.
Mr. Katz listened to my concerns, asked meaningful questions, and discussed next steps to determine treatment plan.
An efficient, caring, and friendly staff. Dr's care is focussed, thorough, patient, friendly, and compassionate.
The caring staff that listens to my concerns about my medical condition.
Great PA and she listened to me
The doctor explained the surgery and post-op issues with great concern for my well being. We spent 15 min but he was patient in answering my questions.
Dr Roark is knowledgeable, caring, and approachable and he also communicates well in layman's terms. [Single best thing is...] I no longer live with pain.
I was seen on time, given complete pre surgery info.Dr. Ruart was very pleasant and went through all the procedure with me and answered all my questions.
My visit was to see Dr Ruark to schedule my second knee replacement, He did the first one for with fantastic results. I have all the confidence in the world with Dr Ruark and his staff is was like old home week reacquainting with the staff and Doctor..
They seem unconcerned one way or the other. I got more reaction from the assistant than the doctor.
Helped me greatly. I would go to her again anytime
Alaina is the greatest! Extremely satisfied . [Single best thing is...] Alaina listens carefully to the patient without hurrying, and then explains what needs to be done.
Dr. Ruark is personable and forthcoming about the challenges related to surgery. [Single best thing is...] Reassurance about success of surgery
The office staff is very pleasant. [Single best thing is...] the surgeon is great.
[Highly satisfied because...] 1. I was seen in a timely manner. 2. Staff was friendly, courteous & professional. 3. When questioned by Dr. W. he listened attentively to my responses & explained anything I wasn't sure of. I did not feel like I was rushed through. [Single best thing is...] The results that my pain level was dropped dramatically with treatment; the attention to address the cause & at the same time give relief for the pain was much appreciated.
I got my questions answered and there was no waiting time. I was also treated the way he knew I should be treated.
The wait to see the PA, Mary Jane was not long at all. I've known her through 2 surgeons, Dr. Aron and now Dr. Berkowitz. She's a lovely person and had the stitches from carpal tunnel surgery out quickly and was no pain. Dr. B came in shortly after and did quick exam and made sure I knew what to do and expect the next few weeks. I am highly satisfied. [Single best thing is...] Procedure was quick. All hospital staff was friendly, knowledgeable and efficient.
Yes [highly satisfied]. [Single best thing is...] x-rayed my shoulders to see what is causing the pain.
The people were nice and it was very quick.
Everyone cares about me from walking in the door to my next appointment set.
Dr. Bissell took the time to listen to what I had to say and kindly ordered an MRI for me. I followed up with Dr. Bissell and although I need surgery which he cannot do, I appreciated his guidance in figuring out what the problem was.
I received respectful, personally attentive directions and feedback regarding the post surgical matters. And my concerns were addressed in both informative and compassionate terms. [Single best thing is...] Empathy compassion and general human sensitivity that was shown to me.
Office feels like home, we have been here so often, we are very comfortable there. [Single best thing is...] Glad the cortisone worked so far.
The people were friendly, consummate professionals making me feel comfortable and free to ask them any question I had. [Single best thing is...] I could walk with minimal discomfort.
Kind, very knowledgeable, professional staff...wonderful experience! [Single best thing is...] I felt very reassured, comfortable, and well informed regarding my procedure before, during and after.
Yes I was very satisfied the doctor seemed very knowledgeable and very pleasant and understood what I was going through
I did not feel rushed, I felt like Dr. Bissell cared about me, my surgery and making sure I understood what to expect. He answered all my questions and really took his time to make sure I was comfortable with the upcoming surgery.
Great doctors and nurses. [Single best thing is...] Making me feel better.
Always very friendly and helpful. Crystal is awesome
I was called on time, waited just a few minutes for doctor and was handled professionally and quickly.
The continued care I receive is some of the best I have ever has. [Single best thing is...] Michael Harris taking the time with me on each and every visit.
Have used Dr. in the past and am pleased with the fact that he does not push surgery up front. [Single best thing is...] PT referral.
Dr. Kruger was informative and did not sugar coat anything.
Very attentive. [Single best thing is...] Attention to detail and discussion.
Brian is very professional, helpful and knowledgeable. I had opportunity to ask questions and I received helpful answers. My procedure was done efficiently.
Love the atmosphere. I'm glad I had the procedure done.
Dr. Wasserlauf and his staff were very professional and friendly. They listened to what my concerns were, and offered different treatment options. I never felt that there was a time limit to my visit, as with some doctors.
Visit was very satisfying & I was released as shoulder repair was a success.
Dr. Ruark is wonderful. He is easy to talk to, very responsive and helpful. Unlike a lot of other surgical practices, he is very accessible. He will actually call you back in person if you have a question or concern. He gives honest advice and takes time with his patients. I also very much appreciate his conservative approach. He is realistic about what surgery can and cannot do and the outcomes you can honestly expect. That is not true of many surgeons! He is someone I truly trust. [Single best thing is...] Had total knee replacement and, while it will never be the equal of a "youthful knee" I appreciate that I have been able to regain and preserve the mobility that allows me to do the things I want and need to do to enjoy life.
The staff was able to ease my problem. They were very kind and knowledgeable.
The staff there are so kind, helpful and informative. They care about you and your concerns. [Single best thing is...] How much they made me feel comfortable before and after the surgery.
Highly effective treatment. Treated with exercises and over the counter medicine.
Kristen took the time to listen to and answer my long list of questions and concerns following my surgery. She informed me of what to expect over the next several weeks. I did not feel rushed with my appointment and felt more in control of my further treatments. [Single best thing is...] Following my surgery, I expect to have full use of my knee.
[Highly satisfied with...] The detailed explanation and the interaction with the physician.
She was wonderfully attentive and concerned, understanding and extremely professional!! All Doctors should be like her, she explained everything where I could understand! [Single best thing is...] Her goal was my getting back to normal as soon as I could, safely. Her concern for my outcome was her priority and i sincerely like that!
Dr. went over MRI and referred me to another Dr. [Single best thing is...] knowing that there was truly something wrong
All of the staff members were great to interact with, clearly explaining what is being done (x-rays) and discussing the results and next steps.