Knowledgeable, helpful, courteous, and patience with my question.
I was happy to meet the doctor and staff that work with him. Everyone was very friendly.
no long wait, Brian was very comforting. Took out my 50 staples with care and patients even though i was a little apprehensive . Brian also explained the whole procedure to me again and put me a ease about the swelling and redness.
I love Kristin. She truly cares and is always thoughtful in her process.
Staff was friendly and efficient; good COVID protocol practices in place.
Taylor is always very nice, concerned about you and your pain. She is very good at administering the knee injections, very little pain. I like her very much.
Doctor was thorough and answered all our questions
Provided detailed explanation, very patient doctor.
Detailed explanation of procedure was provided. All questions were answered. Dr. Grosso was patient answering questions.
Friendly, courteous employees. I was treated with kindness. Knowledgeable and answered my questions
timely, professional, friendly, explained the hip replacement procedure thoroughly
Considering I was informed my foot was broken from a walk-in facility, Dr. Fantry put my mind at ease to say there was no break and diagnosed it as an extreme sprain. She had a walking boot for me and gave instructions for home therapy for a quicker recovery. I was also very pleased with how pleasant she was and showed great empathy during the visit. I certainly will refer her to anyone who asks me for a good Orthopedic Physician.
The service was up to par everyone was nice and everyone shared answers to my questions
It's good for a patient to be able to have trust in their dr...& feel comfortable with talking to him.
Dr. Kimmel was very considerate, gentile and caring. Procedure was not painful and I am very satisfied.
I FELL AND BROKE MY WRIST ON 7/7. I WAS GIVEN AN APPOINTMENT FOR 7/9 WITH THE DOCTOR. HIS RECOMMENDATION WAS SURGERY. HE EXPLAINED EVERYTHING TO ME AND I DECIDED TO GO WITH THE SURGERY. HIS STAFF SET ME UP FOR THE PRE-OP TESTING FOR MONDAY 7/12. I WAS CLEARED FOR SURGERY AND THE SURGERY TOOK PLACE ON 7/13. I CANNOT EXPRESS MY GRATITUDE ENOUGH FOR THE PROMPTED RESPONSE TO MY NEEDS.
provided a treatment plan for my injured arm
I got good news about my surgery and speedy recovery on a job well done!
Everyone I interacted with was friendly, professional and on time. Even though they were very busy, I wasn't rushed. Kristin took the time to answer all of my questions. She explained things to me very clearly. Great experience all around.
Very little waiting. Very pleasant experience.
The procedure gave me 90 % improvement
Excellent treatment from caring and competent staff.
Mr. Katz provided a clear explanation of the current condition of my arthritic knees and invited questions several times. He answered my questions clearly. At this time, I opted for a cortisone shot in one knee which he was able to do immediately. It was painless--he knows what he's doing!
On time visit every one was very helpful and understanding. And professional
I'm always satisfied with my visits. The staff is all fantastic. I took a fall on an already arthritic, bone spur knee. I see Dr Kimmel . I'm totally satisfied with the care I get.
Dr Katz listened to my issues and was quick to come up to a solution
Good information that I easily understood
I received optimum care and staff was accommodating
I was catered right away and the staff and the Specialist are efficient and competent based on what I've experienced and observed to what they're doing to the patient (me).
The Dr's and staff are amazing. They are truly concerned about your treatment, concerns and recovery. My whole family has been treated by several Dr's at the office. I highly recommend all Dr's at this office to anyone needing there specialties.
Very punctual friendly staff. The staff kept me updated as to what was happening next.
On time. Staff-very respectful
Dr Kimmel is easy to talk to and explains things very clear
My doctor is proficient and professional on his work and communicates clearly about progress and what to expect.
I first saw Dr. Bissell before Dr. Grosso. They were both very nice, knowledgeable, honest, and professional. I was totally satisfied. Dr. Bissell stated that he wanted me to see Dr. Berkowitz, which I'm scheduled to see next week.
Short wait, friendly and knowledgeable staff, clean pleasant environment
Dr. Kruger, although pressed by always other patients awaiting his sage advice, gave the time to listen, and then to answer any and all questions you had, in detail is you wished. He is an excellent doctor - wish more were like him. And he has a delightful sense of humor :-)
I thought Dr. Wasserlauf was very thorough and everything was setup quick.
Friendly and courteous staff. Also, answered all of my concerns. I never felt rushed.
It helped loosen up the muscles in my back.
Dr. Bissell went over the whole procedure with me, that really reassured me that I was in good hands.
Nurse, x-ray technicians and Dr were very nice. Dr listened and gave good suggestions.
Great staff, timely appt. concerned caring care givers.
[Patient chose not to leave a comment]
The doctor was informative and listened to my concerns.Very nice personality!
Dr. Bissell was very understanding of my concerns didn't rush me at all And answered all my questions in layman's terms so I fully understood my situation.
Good listener. Informative in detailing treatment options.
Dr. Wasserlauf and team are terrific. Solicitous and sincere, very capable always.
Very professional. Answered all my questions and very attentive!
Dr. Berkowitz was courteous and professional, and the guidance he gave me for my medical issue was clear.
Wasn't waiting for a long time and everyone were friendly
The doctor and the staff were professional and caring. All follow-up was scheduled and all questions answered.
Dr Kruger is very thorough in his evaluation
Dr. Ruark listened to me. He explained what he could do, and what my own responsibilities were during and after my hospital stay. He understood my situation and talked with me as an equal. Very professional, highly knowledgeable and personable - down to earth.
Rachel brought me back and I did not have to wait but a few minutes. Dr. Grosso answered all my questions.
Objective achieved, to determine my problems source was hip or lower spine.
Dr Raurk is attentive, easy to understand and listens
The result, bilateral surgery, will enable me to complete daily tasks with confidence and less or no pain in my knees.
Very attentive detailed follow up after six weeks of total knee replacement surgery. Practical and helpful demonstrations of critical physical therapy performed
[Patient chose not to leave a comment]
Friendly stuffs, everythings are okey.
The appointment was quick and easy
Honest evaluation of my condition with a future strategy.
My care has always been outstanding from this practice
Dr Ruark listened to all my concerns and complaints. He referred me to the right doctor for my problem.
The best air was reasonable. The X-ray technician was very nice, quick, and thorough. Dr. Grosso Was personable, took the time to fully explain my condition, reviewed all the things to be expected and those side effects that can occur. He seemed well educated in the procedure, and confident in his ability to help me.
Information and preparation of my surgery
Pleasant office and visit. Genuine personality.
Office staff & PA Brian were thorough and attentive. I was nervous about my follow up appointment, but Brian was very clear and put me at ease.
Prompt service and successful recovery from hip replacement surgery
I like Dr. Berkowitz, he's attentive and focused. Makes you feel his sole purpose in your visit is you and not the 20 things in his in basket in epic.
From the minute you walk through the door, the receptionist is extremely friendly and helpful. Dr. Kimmel is friendly and efficient. The receptionist that schedules your next appointment is also friendly and pleasant. Overall a I am very happy with everyone in the office.
We knew prior to seeing Dr Kruger that there was a problem. After he went through the MRI he did come to the conclusion that surgery would be necessary. The help are very courteous.
I got a report and results which were expected since I had been going to Physical Therapy and knew I was on the mend.
Dr. Fantry is very efficient and direct. Office staff friendly and works well together. Xrays were quick and feedback quick.
Dr. Kimmel is a kind doctor and listens to what you are saying. I have terrible tendinitis and couldn't move either arm. With PT and a shot in each shoulder area I am Once again able to sleep and feel like a human again . Thank you for helping me Dr. Kimmel , I really appreciate it !
The Dr and team were excellent. Kept everything in a smooth flow from start to finish. Professional, patient, and explained everything clearly and answered all concerns.
PA was on time, staff was courteous.
I liked Dr. Fantry and her assistant and the x-ray staff was very pleasant.
[Patient chose not to leave a comment]
Caring and very professional staff
Staff was accommodating. The office was neat and clean. The doctor reviewed X-rays and options for treatment and listened to me.
All the staff from Reception to the doctors and their PAs are very professional, friendly and really care about their patients.
Dr.Bissell is brilliant in setting up proper care for my medical concern, his knowledge and decisions give me confidence and hope in healing.Thanks Dr.Bissell.
Professional, knowledgeable, empathetic, I have a detailed plan to deal with my knee pain.
I felt at ease with the entire procedure.
It was timely, I did not wait to be seen. Everyone was friendly and professional.
Dr was very interested in what I shared. She gave her opinion on next step. I wasn't rushed. Everyone was curious. Nothing negative.
They were Quick & to the Point . Explained everything
dr katz was informative caring and gentle
[Patient chose not to leave a comment]
Because the doctor believed me when I said I was in pain and did not question my words!
Dr. Kreuger was super friendly and put me at ease. I was nervous going into the meeting along (COVID guidelines) and discussing surgery but I felt a lot better after discussing with Dr. Kreuger.
The doctor took the time to explain my options.
I was very satisfied with my treatment plan with Dr. Katz and his demeanor was very pleasant and comfortable.
Dr Bissel is one of the most caring Ortho's that I have met in my 30+ years of working in the industry in PT. He listens to your concerns and always treats you like you are his only patient of the day.
Due to complications of the Paratransit Bus System, I was late and they still took time to see me. Kelly was very pleasant and knowledgeable.
The doctor and office staff was friendly and professional; great customer experience.
Was called in quickly, Dr. came right in, very informative
Kristin always listens she has a great sense of humor and she's a great clinician. Everyone in the office try's there best to make your visit pleasant. Thanks
Quick wait times. Very informative visit and
They were great during check in just about had a chance to sit down and I got called into the room got my sweater off and Dr. Kimmel was in took care of my shoulder and I was out the door amazing thank you .
The staff are wonderful and explain everything in detail.
Always a pleasant welcome and visit to this practice! Doc and staff are terrific!
Dr Bissell answered many of the questions I had before I even asked them. I went to see him for a second opinion on a clavicle repair but was so impressed that I chose him over the previous doc I consulted. I'm totally confident that I made the right choice. His kind, professional demeanor and his long history of positive outcomes for this type of surgery are exactly what I needed!
I am highly satisfied with my total experonce with DR. Bissell. He listened responded to my questions and concerns before, during and after my surgery.
They were engaged, courteous and prompt.
Everyone was very attentive, told me what was going to happen.
Seen exactly on time. PA explained everything well. Glad to get MRI. Office Staff friendly and helpful.
I like that location. Everything was fine.
Busy but did not feel wait was too long
Dr Kimmel had Excellent bedside manner and explained everything fully. Dr. Kimmel was very empathetic and understanding with my past history and explaining a bone cyst that showed up on an MRI.
X-rayed my knee and gave me anti inflammatory pills, knee felt great within a few days
Dr Wasserlauf was outstanding in his questions to me, his visual assessment of my walking, my knee bending and in our conversation about future treatment. He was very thorough and we considered all the various options for moving forward.
Communications front staff was awesome.
Excellent service from staff and medical personnel. Appointment was on time, with no wait.
He was very kind and went over all of my options in detail and answered all my questions.
Process was thorough. X-ray's on site. Very friendly x-ray tech, who put me at ease. Very confident with Dr. Fantry's care.
I am not limping for the first time in 6 months and couldn't be happier with my results.
Excellent care. Dr. Wasserlauf always listens to my concerns and monitors my progress.
Professional, courtesy, compassion and knowledge of his skill
This was my first follow up appointment after surgery. Kristen answered all my questions I had and helped reassure that everything is going well in my recovery. She also set me up for starting physical therapy and helped me along in letting me know what I should and should not do. She also gave me some anatomical reference to the procedure And shared the x-ray view of my joint reconstruction. Overall I was very satisfied with the visit. Thank you.
Very short wait time. Dr. and techs were very accomodating and friendly. Follow up instructions were easy to understand and thorough.
Had an xray done which proved my problem was my hip & not my knee.
Everyone with professional and everything was handed in a timely manner
They were very friendly and the doctor answered my questions I had very helpful
Attention to detail to me. Genuine concern by entire staff at this office
I did not think my concerns were given much attention
Very clear about what he was going to do with my knees
Excellent doctors & staff. I always know what they are doing and why.
I am a pt of Jessica Temple and she went over everything and explained my MRI results. She offered 3 options and explained the pros and cons for each. I appreciated her knowledge , professionalism and compassion.
The provider is always professional and patient centered.
DOCTOR LISTENS TO YOU, AND HAS WONDERFUL BEDSIDE MANNER..VERY NICE, EDUCATED, AND ON TIME..... GOOD SERVICE.. :)
She was thorough and presented expected options
Dr. Kimmel spent time to help me better understand my injury and possible treatments.
The doctor was very clear with her explanation and directions. The office staff was very pleasant too.
The PA was direct, competent, listened to me, explained things, and MOST IMPORTANTLY she was NOT FATPHOBIC towards me. I had put off this visit for over a year due to worrying about how I would be treated as a fat patient.
I was seen right away with X rays and diagnosis. Got the cortisone shot and am feeling better. Outstanding service for a Friday afternoon.
Did not have to wait very long before seeing the Dr. The Dr was very personable, and staff were very professional.
No long wait, people are friendly
Office is always professional and attended to in a timely manner.
Kristin is thorough, X-rays taken, cortisone injection in elbow which relieved pain.
she discussed the problem and came up with a method of treatment that day.
Dr. Grosso was pleased at my progress and that was nice to see from someone who must see surgical patients all day long. He did what was needed for my incision. He said, as always, call if you need me to see you before your next appointment. That's reassuring to hear.
Jessica listened to my story, questioned to understand the magnitude, location, and frequency of discomfort, and then reviewed by MRI with my in complete detail, pointing out issues mentioned in the radiologist report. I was very pleased with the level of detail and felt very confident that she knew what she was talking about. She loosely explained the treatment alternatives, and scheduled a visit with the spinal surgeon the explore further and decide on a treatment path. I was very pleased that I gained a much deeper understanding of my condition and the options going forward.
Brian Katz was very easy to talk to. Listened to my complaint and acted on it.
Dr Berkowitz is very professional and pleasant.
Nothing could be diagnosed. Very short examination. Told to see another doctor.
I really like Dr. Berkowitz, he is very easy to talk to and I trust him, which I don't with some other doctors.
She is very personable, caring, listens and explains every little detail.
I liked his "manner" and liked his assistant, Rachel. He really listened and was open to alternative options that my previous doctor and practice were not open to. My other practice is so thrilled with how great the Xrays were from their surgery that they didn't really care that I am still having pain. What is causing the pain? That is what Dr. Grosso focused on.
Specialist took the time to discuss progress and next steps, friendly staff.
Jessica is warm and vibrant. She's been attentive and thorough. Love her!
Appointment went well. Xray was done immediately for review. The doctor did offer suggestions to address my knee issues as well as what steps might be taken at a later date.
The office staff is professional, efficient and Dr. Kelly so kind and have the nicest personality. I felt welcomed to this office.
Everyone knows your name, staff is friendly and efficient with check-in
The Dr explained everything to my son, and the service was great!
My experience it's always very pleasant.
Not a long waite. The place was clean. Friendly staff.
Dr Bissel quickly diagnosed problems and suggested a remedy. Also, I was able to get a same day appointment on a Friday.
[Highly satisfied] Because a knee problem was diagnosed and treated.
Taylor was very nice. She was also thorough in her examination of the Xray.
I was satisfied that they explained my condition well and made sure that I was healing well.
I never have an issue there all the nurses and staff very perfessional and friendly you never have to wait long
I was brought into the exam room on time, and Dr. Kimmel was very professional, knowledgeable, and mentioned 3 different options for me. If the first didn't work, the next option would be implemented, and if either of those options didn't work, then there was a final option!
Dr Wasserlauf clearly explained my need for a shoulder replacement.
Deb is super friendly - Brian is personable and knowledgeable.
Dr. Berkowitz was very pleasant and explained every thing to me in a way that I understood my condition.
Dr. Fantry was thorough in her exam and respected my desire to keep my ankle on the fast track!
This location took extremely safe precautions when arriving for appointment.
Jessica took the time to go over my MRI in detail and was patient with all of my questions. She was extremely knowledgeable about my condition and possible treatment options. That was something I did not get from my PCP. I never felt rushed during the appointment and she was very pleasant to talk with.
My knee replacement progress has been going very well. I recognize some of that is on me being in shape and being diligent about the exercises, but it starts with well-constructed knee replacements
Dr Grosso is wonderful and so is his staff
My knee felt much better, better than I thought it would.
The doctor did not rush the appointment and explained the situation clearly and concisely.
I liked talking with Jessica Temple - she was informative and patient.
Dr. Rouark is amazing and so is his team
Dr. Kruger had new X-Rays taken in his office and reviewed my successful results from my 5/9 surgery with my husband and I. Dr. Kruger was very pleased with my surgical results.
She was able to pinpoint the reason for the pain I was experiencing.
the attention and the dialogue with the physician
Every one is so friendly and they make you feel at ease.
The dr is thorough, office staff are excellent. I feel my care is excellent.
Appointment on time, staff friendly and efficient. Brian was thorough and kind.
Appointment was on time. Dr. Kimmel was very pleasant and went over various treatment options with me.
If I keep doing what I've been doing, I won't need knee surgery!
Dr. Ruark is awesome. He explains everything. The office staff is great too.
I had been sent by my doctor to get X-rays from my recent fall. I called the Bloomfield office on Wednesday the 2nd and was told to come to the office at 10 a.m. I was still there at 11:30 a.m. and when I asked how long more I was told there was 3 people ahead of me. Needless to say I left and I would never go back or recommend your office. You asked to be honest and there you have it.
Making appointment was easy and quick. Sign in was easy and quick. Treatment was competent.
The information provided was excellent. Mr Katz was personable and answered the questions.
The office staff is great as well as Dr Kruger
Answered all of my questions and put my mind at ease. Told me what to expect.
Loved Dr Grosso. Very well rounded and very easy to talk too.
Dr. Grosso listened to my questions and answered them all. He also listened to a situation I had with my pre-op experience and thanked me for telling him about it. Rachel took off the bandages with not even a wince from me, never mind an "ouch"!
I came in with a right knee/leg problem. xrays were done of my knee (had knee replacement in Oct. 2019) Showed that the knee was okay & was given exercises to do. Continued to get worse & was sent to PT which indicated I had a hip problem & not a knee problem.
Dr. Bissel is always excellent and knowledgeable - both my husband and I are comfortable and confident with his services. He also is very accommodating in providing enough time to discuss our issues comprehensively.
Very informative and made me feel better
I was happy with my visits with the PA & my last visit with the doctor. I felt that they gave a through exam if my injury.
The visit was on time, and came up to my expectations. X-rays and treatment in a short period of time. Problem was resolved by this process. Kristin was right on the money.
[The patient chose not to leave a comment.]
My office visit with Dr. Kruger was very good. He spent time to listen to my concerns and gave me information that I needed. As in the past, Dr. Kruger is always there when I need advice.
[The patient chose not to leave a comment.]
[The patient chose not to leave a comment.]
Dr. Kimmel treated our parent for knee pain. She is elderly, normally active, was in pain and not fluent in English. He was both kind and direct, offered sound clinical recommendations based on her age, activity level and desired outcome. Provided xray, evaluation and cortisone shot in single appointment. She was very pleased.
[The patient chose not to leave a comment.]
Everyone is extremely nice for my receptionist to the doctors assistant to the girl who helped with the x-rays as well as the doctor very professional very considerate very nice
As always Dr. Kruger and his staff were professional and a pleasure to work with in my recuperation from my surgery.
The PA took her time to explain my situation
Office was on schedule; all questions related to surgery progress adequately responded to. Very satisfied
I was treated as a person not a number. Brian didn't look at his watch he gave me all his attention and answered all my questions.
Service was prompt, staff were incredible
Being in excruciating pain the location and free parking was a plus
Answered all my questions and offered advice
I made an appointment to come in and see my doctor about two things, first, I wanted to have my knee looked at post surgery from 2019, additionally I wanted a Cortizone shot in my shoulder. I was told by the nurse who came in that Kristen was overbooked and that I could only be seen for one body part. First it is not my problem as a patient that you overbooked the patients causing me to not be seen for my medical needs. Very very disappointed. Also very disappointed that I was forced to take home a shoulder brace that I knew I would not be needing and now I am being told I cannot return it and I am being billed for $160 which is definitely Under dispute. Currently considering changing doctors, my experience with the procedures and the information was terrible. Kristin did her best and he's a good doctor.
He explained what the injury was and the course of action.
My visits to Dr Fantry's Rocky Hill office are always efficient and informative.
Dr provided lots of information, listened to us and answered all our questions. He was very nice and easy to talk to.
Dr. Ruark spent time with us and answered our questions before we knew what to ask. My surgery went well and I am on the road to recovery now. Than you , Dr Ruark, you have changed my life for the better.
Dr Overton took her time with me and explained everything about my shoulder. Staff was very nice too
Asked questions. Listen about my issues. Did x-rays
Jessica was very thorough and professional. She was very focused on the issues and was very helpful in dealing with them.
I enjoyed Dr. Ruark's conversational tone and answering all my questions.
They were knowledgeable and gave me 3 different options of treatment
Good explanation about what to expect from injection
Checking in was easy, staff friendly and courteous. Dr. Fantry took her time to explain things, personable, professional. Would highly recommend her.
The Drs, Aprn, and remaining staff are completely professional. I wouldn't go anywhere else
Staff and doctors very kind and friendly. They go above and beyond.
My treatment was informative and observed in all possibilities
I feel very comfortable talking to Jessica and that's very important to me.
I had total hip replacement surgery on Monday morning
Very happy with both office staff and X-ray technicians.
Dr took the time to explain everything and had a great bedside manner.
From time entering office Staff and PCP/PA to leaving Office was very organized and friendly.
They always care about my comfort. And I feel they are highly skilled
She was very through and explained everything
Service was prompt and everyone was pleasant. Dr. Berkowitz answered all my questions and gave me good advice.
Listened to and answered all my questions. Explained everything simply and seemed very knowledgeable. Very personable.
Dr. Fantry was wonderful. Very approachable and knowledgeable. She took her time explaining everything.
Dr. Grasso is very pleasant and efficient. I was not nervous about my visit.
I felt like I was treated as a person, not just a patient. Kristen was very patient and kind answering all my questions.
Dr. Wasserlauf is so understanding... he exudes hope and is very optimistic. Explains everything well.
I felt like he listened and responded to my needs
Everybody was on time professional and resolve my issue
Brian is nice, polite, and very sympathic to my elderly mother. I appreciate that. I wish more doctors treated her as well.
1st visit, evaluated me and showed me the exercises I need to do.
Very little wait time. The staff were friendly and efficient. Brian was wonderful
This is my Doctor Grasso for my Knees. I saw him this time for a new DX the hips. The Transition was easy and extremely satisfactory. Also, the X-Ray staff was exceptional as Well
Dr. Wasserlauf was personable, highly professional, easy to chat with as well as ask questions related to my surgery and provided encouraging and timely information.
Friendly and informative. Knowledge of the situation and explained things in detail
My hand was x-rayed and it was determined that I have tendonitis. Dr. Berkowitz explained the treatments available to me. I chose a cortisone shot. The doctor, his assistant, and the technician were all very caring and attentive. I have a follow up appointment in a month, and if the problem persists, I may have Dr. Berkowitz perform surgery to correct it.
Professional, knowledge, courteous
Promptly seen. Timely evaluation and treatment. Listened to me effectively. Developed a plan of action that was reasonable
Dr. Kruger was very thorough and took the time to answer all of my questions.
Dr. Bissell took the time to explain the surgical process, showing me the 3D imaging and answered all of my questions. He has a calm, reassuring demeanor. I have confidence in him.
always explain thing clearly and throughly
The doctor was on time, and the information supplied was needed.
I saw Kristin O. and she is professional, personal and highly skilled.
Dr Kimmel was very professional. He asked questions and explained the options available to me.
The doctor took time to look at the MRI images while I was in the room and shared his observations. He also assessed the range of motion and strength of the shoulder. He diagnosed the problem, and provided options for treatment.
Crystal did an amazing job of coordinating with the insurance companies to obtain the Synvic injections for my knees. It took several weeks of her persistent to get this finally approved. She never gave up and I'm extremely grateful to her.
I am still having problems with my right leg. The xrays showed no problem with the knee implant but wonder what is causing this recent stiffness & sometimes pain after one and a half years after surgery.
Dr. Fantry was very professional and knowledgeable.
Easy check in. Clean. Everyone masked up. Short wait to see Dr
Dr. Berkowitz is kind and answers questions with useful information.
Front office is efficient and friendly.
Received shot to relieve arthritic knee pain.
Understanding of the situation. Have side by side comparisons. Was honest about needing or not needing surgery. Have advise and pointed me to some alternative options.
My concerns were listened to. The results of xray and plan were thoroughly explained
Taylor and Crystal were both kind and caring and professional. Taylor described my procedure with me and showed me images taken during my surgery. She explained what was done, and was very clear. Crystal helped me get necessary paperwork filled out. She was very friendly. I never felt rushed during my appointment at all.
I was pleased with my first visit with Dr. Bissell. He was very pleasant and listened to all of my concerns. I left feeling much better and felt reassured that he will take good care of me.
Dr and staff explained procedure clearly
Mr. Katz took the time to explain his diagnosis.
They are very quick with getting you in and out with all information given about appointment.
Dr. Grosso is an excellent doctor, and I am completely satisfied with all he has done for me.
Jessica answered my questions in "layman's" terms and was very attentive.
I believe my doctor understands my situation, is caring and advises me properly.
Shana is always so helpful and supportive. Dr. Fantry was happy with my healing at that point.
The dr. was able to give me attention and explain things to me about my injury.
Because I was neither satisfied nor dissatisfied . Apparently made an appointment with the wrong type of doctor.
On time and efficient, didn't feel rushed but didn't wait long either.
Everything about my medical problems were explained so I understood and I could ask questions if I had too. X-rays were shown to me and issues pointed out. X-ray were taken right there. All of the staff made me feel comfortable.
I did not feel rushed. My questions were answered, and my concerns were addressed.
Dr. Rurak did my leg and he was great.
Pleasant staff, sort wait time, all questions answered
I have had a very good experience since having Dr.Bissel take over my medical stuff relating to my hip.
Because of the ability to have X-Rays taken on-site combined with a physical exam to reach a conclusion regarding my injury
We made a step by step plan to treat my foot.
First visit for this problem; she was thorough/knowledgeable/professional.
It was my follow-up visit after my surgery and dr. Wasserman was very pleased with my progress..
Very professional and awesome staff
She is very through in treatment options and excellent with all care
Very patient, courteous, informative, thorough and very pleasant.
Best Dr ever! He gave me relief from pain. I am able to walk and enjoy life again. Thank u so much!!!
Love Amanda beautiful, very energetic and clear explanation. Love Nick good looking sweet boy, friendly and patience to put on my cast my boot. X-Ray tech very friendly. Everyone with smiley face. A BIG THANK YOU TO EVERYONE!!
I go there for a cortisone shot to my knee and see Brian who is professional but also pleasant and makes you feel comfortable at my visit.
I was impressed that they took the time to answer all my questions. I never felt rushed. This replacement is by no means pleasant and is very painful.. so nice that they understand that and let you know that your fears are normal. I would recommend them to anyone.
Doctor's attitude, interest, candor. He was realistic in his diagnosis. He seemed to care about my case and willing to work with me.
Dr. Wasserlauf made sure I was informed of what to expect throughout the entire process. My surgery was a success and my mobility is greater than I anticipated. Brett made sure I took time to allow my bones to heal before getting me into physical therapy. He communicated with me clearly during my pre-op appointments, the day of my surgery and throughout the entire year following my injury. I am thankful to have met him and would gladly refer my friends and family to him if they have an injury that requires his attention.
Doctor was straight forward about my situation and I appreciate it
Kristin listened carefully as I described the pain I was experiencing, provided appropriate treatments, and the acute pain has been relieved for about three weeks now. She also consulted with Dr. Wasserlauf and made a referral for further assessment and treatment. She took my pain seriously and did not minimize it.
Running 30min late. Was not seen until 30min after appointment time
Under 5 minutes waiting room time, few minutes waiting for Dr. Kimmel. Once he came in, he discussed my mri findings and treatment, which is arthroscopy Lt. knee. Procedure and other options were included in discussion with surgery being the best option. His assistant went over details and set me up with my op date.
My post op visit was very thorough and all of my questions were answered.
All staff are very supportive and friendly.
I'm always highly satisfied with Dr. Kimmel. He just tells me like it is and fixes the problem.
Staff very attentive and on point. Doctor showed compassion and really cared. Made my son feel very comfortable.
staff very caring. Spent time to talk with me
Procedure was explained in detail and questions were answered. I knew what to expect from surgery, consequently my anxiety level decreased.
Dr. Kruger is direct and right to the point just the way I am I'm sure he will do a great job very knowledgeable
Answered questions and didn't seem to be rushing me.
Professional, informative, positive information clearly communicated.
Excellent explanation of what needed to be done by Dr. Fantry and her wonderful assistant Shana.
Dr Ruark was very courteous and made me feel good about myself. He was very honest and forth coming on my successful recovery from surgery.
Both doctors are great! They take the time to talk to me
No excessive waiting, all personnel I dealt with were very pleasant and efficient. Dr. Fantry was personable, knowledgeable, and answered all my questions. At no time did I feel rushed during the exchange. Great experience!
Jessica showed me an mri and thoroughly explained it
Honest and professional which is very important for me
Taylor listened to my update. And recommended a next step. The referral office is moving slowly but that is not Orthopedics fault. I don't feel my feedback of pain is yet being received on the same page as I'm trying to communicate. My latest referral this morning to a pain management doctor is discouraging as this was an acute injury 7 wks ago that I don't think has yet been correctly identified. I'm hopeful as the plan pans out that we will all be on the same page of identifying and addressing it. I do NOT want to 'bandaid' the pain. I want to identify the injury and address it.
I was satisfied with the professionalism, thoroughness and ability to explain what was wrong with my shoulder and how to proceed.
No issues making appt, checking in, and doctor's presentation of assessment.
I have been to Dr. Fantry a number of times for an injection in my foot. She is very professional and pleasant. I enjoy being a patient of hers. She is very imformative.
As on previous visits, Kristen was professional, well informed about my surgery, and very pleasant to talk to.
Front office staff: Friendly, welcoming, and efficient X-Ray room: Warm, personable, attentive to any patient discomfort, very efficient Dr. Wasserlauf: Enough cannot be said for his focus, thoroughness, caring, and engaging personality. There was never a time under his care that aroused anxiety, created lack of confidence or dispelled my belief that he is exemplary in his field of orthopedic surgery.
very knowledgeable and helpful to my situation
After my appointment I was to receive a call for my ongoing issues and there has not been a call in 2 weeks.
PA Temple took the time to properly evaluate my complaint
Plan was to be golfing in 8 weeks and it worked!
It is a tough time for office staff and yet, all were responsive and kind. I had many questions and all were answered without a hint of impatience. They explained process of referral thoroughly. Although it is typical to obtain XRAYS prior to seeing provider, the medical technicians listened to and honored my request to delay until after I spoke with Provider. They exhibited understanding and professionalism. I greatly appreciated it.
Office was well organized and the multiple steps of check-in, interview, x-ray, examination by doctor and check out were very well coordinated.
Safe clean straight to the point visit re my left knee with xrays and discussion with the PA
Helpful and respectful staff at check-in. Dr Kimmel was informative and polite. Answered all my questions and gave me options as far as treatment.
Dr wasserlauf is an excellent practitioner. I am pleased with the knee surgery. He is precise, detailed and cares very much for his patients.
I feel my arm will recover better than my back is
Very informative positive visit. From the time I entered the offices, I was met with kind people, more than willing to answer questions and help.
Wait was a little longer but staff was professional courteous
Received a good remedy and helped a lot. I had to wait for more than an hour.
Jessica was great but receptionist was off putting
Kruger and Jen are consistent in going above and beyond and demonstrate that they listen to and care about me
Dr. Grosso was able to diagnose what was causing the pain and prescribed medication.
Able to repair and take away majority of the pain I was experiencing. Still healing from surgery so I can't say 100% yet, but am excited to get there.
Dr. Kruger's office staff were very professional and friendly. Dr. Kruger explained to me in detail of my upcoming surgical procedure, along with my post-op rehabilitation and care after surgery. Dr. Kruger was very kind, patient and sympathetic to my questions and concerns regarding my spine condition and daily pain.
The issue that had presented was evaluated and a treatment plan was initiated
Kristin was very quick and efficient. She is also caring and helpful.
Very satisfied. Took time to really listen to my problems.
I didn't like the attitude and bedside manner of Dr. Kimmel. I felt like he was talking down to me.
Pleasant and very understanding explanation was understandable to me.
Professional treatment by Dr. Grosso, Timely and attentive treatment by staff.
Dr. Raurk always gives me good advice on how to get the most out of my new knee.
Very professional and explained all the options.
Doctor Grosso was patient and professional. He sent me to get a ct scan because he was concerned with my condition.
She was very thorough, answered all my questions. I didn't feel rushed. She explained things very well.
Brian takes the time to explain everything in laymans language
Friendly, courteous staff. Time was taken to answer questions.
She was concerned about my problem. She appeared knowledgeable.
Dr Grosso is great. He was very personable and answered all my questions. Everyone in the office are helpful with whatever you need. Looking forward to getting my other knee replaced
Never before had I ever had such attentive and caring team. I was welcomed from the reception to discharge. The facility was immaculate. Nice and friendly staff.
Receptionist was very pleasant and courteous. Waiting period took less than I expected. Dr was brief and concise
Dr. Wasserlauf is very patient, respectful and especially competent. He performed corrective surgery on my right knee on March 10, 2021 and I feel now I'm on the "right track".
Professional yet friendly personnel. I trust the information and knowledge of the Dr and PA Wait time for scheduled appointments has been long though I can't complain about the wait time as a walk in.
I didn't have to wait long and I was taken care. It was very pleasant.
Everyone was very nice and listen to what I was saying.
Within hours my knee was feeling soooo much better from the aspiration of fluid! Thank you Brian Katz.
The entire experience with the MD and office staff was extremely professional and pleasant.
Dr Wasserlauf is a very highly trained surgeon who specializes with wounds and traumatic injuries to the shoulder. He seemed to understand my post surgery condition and the challenges to get my range of motion back. Otherwise, the office visit went as planned.
The doctor was thorough and gave clear instructions.
Dr. Grosso remains engaged with his patients even after the procedure
It was fine. Happy to hear surgery not needed.
The PA was very pleasant, courteous, and informative about my problem.
Although the doctor offered a possible diagnosis of what had me lay in a fetal position, crying, upon his entry into my room, he gave the impression that my need did not match his interest. I left with a script for steroids pills, no directions for aftercare or possible follow-up and remained in pain until referred to another orthopedic clinic. There I was listened to, provided treatment (a cortisone shot), given followup steps and a better understanding of the issues I was experiencing.
It was an ok visit. Not what I was expecting.
Efficient, not rushed, answered questions, in depth review of injury.
Front desk staff were very welcoming and friendly. Was called in within 10 minutes and was seen by both the MA and Doctor quickly. Dr. Kimmel was clear friendly and to the point. Answered all my questions and was on the same page as I.
Dr Bissel answered my question and gave good advice.
Dr. Jay Kimmel is one of the best orthopedic surgeons. I am very happy with the treatment and the care that are provided by the Doctor and his team.
Great quality of care and great staff.
Dr. Katz is very easy to talk to.. almost feel like he's been my friend for years
Dr. Kruger examination of my person was very good and referred me to another Doctor. And, if my problem continued he would gladly see me again and re-evaluate my condition.
Ms. Kelly was very nice and with what I was able to describe to her she gave me the diagnosis my son and friend said. Spot on!!
First of all Dr. Bissell was very thorough and diagnosed my condition with confidence. I felt at ease knowing my situation was not as serious as I thought. It took a few days for the pain to disappear but his treatment worked very well. Outstanding doctor with a wonderful, friendly manner when treating patients.
Taylor very helpful dealing with my pain problem.
Dr. Fantry and all of the staff are tremendous. I spent a great deal of time there with two surgeries in 2021. I got to know the X-Ray people, MAs, etc. All knew me, were professional and warm. A tough, but comforting combination.
Very professional. Explained everything and came up with a plan for treatment
The appointment was on time. Paid attention to my needs and care.
The PA was ready for me. Excellent care!
The attention and professionalism was very impressive.
Great staff doctor is very thorough.
Dr. Fantry was cold, impatient and showed little empathy for my injury. The staff however was fantastic!!!
PA Katz was thorough and answered all my questions
The staff was pleasant and attentive. The doctor was genuinely caring and attentive and very personable.
I was impressed with Dr. Wasserlauf's expertise and knowledge about rotator cuff repair. I especially enjoyed his patient and calm demeanor as he explained the MRI image in great detail ensuring that I understood. He answered my questions and did not appear to be in any rush. He was PRESENT in a way that many doctors are not. I thank him wholeheartedly and I know that my shoulder is in excellent hands.
I was very satisfied with Dr. Brett Wasserlauf. He was very kind and he gave me a cortisone shot in the arm that was originally broken and also took x-rays. I still do have some pain in the arm which I hope will get better soon.
The doctor was excellent in explaining everything to me regarding my MRI and possible solutions.
Everyone was very attentive and made me comfortable. They set up all the appointments that needed to be done for surgery. Dr. Rosenberg explained what he was going to do. His assistant worked so hard to remove my ring without cutting it off. The x-ray tech was nice.
Knowledge, familiar with my treatment. After my visit immediately referred to PT.
As usual, everyone was pleasant and welcoming, but very professional. My appointment was on time, and completed expeditiously. Doctors' visits are not usually the highlight of ones day, but going here is like visiting family (that you like to be around).
I was able to get an appointment right away due to the amount of pain I was having.
I had Doctor Kruger for another back surgery 2 years ago. I was very pleased with the outcome. I trust the doctor very much. I needed neck surgery and went back to him. Would trust no one else.
The Physician that I saw was very knowledgeable and pleasant. He answered my questions thoroughly.
[Highly satisfied?] Yes, I was happy with my experience.
I was taken on time for my appointment and everyone was very nice and helpful.
Staff and Doctor provide a friendly and safe office.
Dr. Kimmel was very detailed about my injury to my shoulder the week prior when I had x-rays with no broken bones to my shoulder area. Very extensive bruising to my shoulder and upper arm. Because I'm continuing to have arm upper movement and still very sore when I try to lift my arm with all the normal movements he wants to do an MRI which is going through the insurance approval time. I have a follow-up visit with Dr. Kimmel on 5/13/2021.
As always Dr Bissell was compassionate and professional. He explained the procedure I will be having very clearly. The office staff were all equally kind
Very intelligent, caring and informative.
Time spent listening, assessing, and explaining my injury and it's treatment
Very professional and proficient staff
My questions were sufficiently answered. Possible solutions were offered. Dr spent extra time with me.
they were very friendly and was so much better than the ER
I was not happy with another practice so I was looking for a second opinion. Using the same MRIs and X-Rays from the previous practice, additional information was provided to me. This information should have been provided to me from the previous practice. Basically I received a more complete evaluation. All of my options were explained and a plan was presented.
Professional, personalized manner, and this included the ZOOM session for MRI analysis, so really two "visits".
The doctor was very thorough in the questions he asked and seemed to know what I was experiencing and the possible solutions. Doctor and assistants made me feel comfortable.
The doctor and staff were accommodating and kind.
Dr. Kimmel was very concerned with my injury and listened intently.
She showed me the x-rays and took time to answer all my questions although it became apparent that the information she gave me differed from what the occupational therapist told me to do at the hospital it was a bit upsetting that she thought I should not have been trying to use the arm at all while the occupational therapist had encouraged me to do the exercises as often as I could and go a little beyond
Professional treatment. Friendly,courteous staff.
Mr. Katz has always provided sound advise pertaining to my condition in my opinion.
Dr. Grosso and his staff are caring and considerate professionals and are truly focused on patient care.
Doctor expressed real concern about what I wanted.
Staff is excellent. Doctor explained why I needed surgery and what's entailed.
[Highly satisfied] Because Dr. Fantry's Assistant did a great job getting me in that day to see Dr. Fantry's PA. Insurance was insisting they needed more x-rays and more clinical documentation.
My appointment went on time very little waiting and Dr. Berkowitz was very pleasant and took the time to explain how I was doing.
Dr. B. Wasserlauf was shared comprehensive result of MRI on my right shoulder. Doctor explained to me of my choice of taking physical therapy with medication or take Mri to determine if I need to have a surgery. My option was to have MRI and he did an excellent job of sharing the information to help me to choose an option.
Explanation of problem and recommendation of treatment.
Highly coordinated. Very nice Office and friendly staff. You make patients feel comfortable. Very Nice waiting room, past experiences the same. Excellent Care! Thank you.
Dr. Kimmel is great my surgery I barely had any pain and I recover really fast he never keeps you waiting and is really nice and he has a ton of knowledge I would recommend him to anyone.
Brian did a good job working my knee.
[Highly satisfied] Because everybody's very pleasant and I get right in when I am there.
Taylor is always friendly and she explained my pictures from surgery.
Dr. Fantry is the nicest and most skilled surgeon I have had the pleasure of working on me.
Organized, friendly, answered questions. Office is very clean and staff is professional.
He was very helpful in explaining everything he saw on the X-ray and had me schedule a follow up with the spine specialist Jessica.
High level of trust for the doctors expertise; positive outcome from other surgeries.
After completing an examination on me, he was able define what may have been the root cause of my issues.
I was very satisfied with the trip.
Dr. Borowitz is a caring doctor.
I felt as though I was informed of the importance of correcting this issue.
Had gel injected in left knee. Major increase in pain which is continuous. Am calling next Monday to tell Kristen that I can hardly walk now.
I didn't sit in an office for an extended period of time. The practice of overbooking doesn't happen there. The staff executed their skills professionally and courteously. Of course Dr Grosso is a Super Star in my opinion. I'm not easily impressed.
Extremely Please with Office Staff, and Dr. Gross / Assistant Care. I am treated with respect and the utmost kindness.
Very comfortable with Doctor Bissell, knowledgeable and understanding. We communicated well very relaxing not stressful and for a first visit it went very well.
Dr. Wasserlauf is always professional and listens to my concerns.
Dr. Bissell was very easy talk to. I felt like I could ask the questions I had.
Dr. Bissell actively interacts with me. Things aren't rote. Plenty of feedback and time for my questions.
Have had prior shoulder surgery with Dr. Wasserlauf and am very satisfied with prior surgery.
I was seen in a timely manner. The attendants were friendly. I was treated with respect.
Very satisfied with the time Dr. Kimmel took with me and how caring he was.
I feel like I'm listened to; treatment options are explained thoroughly.
Long wait time which I've never experienced before. I had another appointment which I was slightly late for.
I believed I was coming in to get advice for potential surgery on my toe. I was told, after my xrays, that my toe was pointed in the wrong direction. I did not receive a medical summary, but was told to come back in May. The toe is still very swollen even with anti-inflamatories and still has not healed. I hope I can get a more comprehensive medical summary of my status with my toe.
She was very knowledgeable and helpful with my case. She listened to concerns.
They have shown me much concern, have made me feel extremely comfortable, Answered all of my questions, not to mention, that I'm feeling a lot healthier and Getting stronger every day.
Took time to answer questions and showed me x-rays.
Recovery going well and Dr. Grosso answered the questions I had.
Everything and everyone was perfect. I love Dr Ruark and Dr Katz. Can't get better
Great experience with every in the office.
Courteous staff, assistants and doctors. Short waiting period. Clean office.
Attentive, quick to check in, personable staff.
[Highly satisfied] Because the doctor explained my situation and told me what the future holds.
Very professional, informative & thorough. Pleasure to deal with.
Dr. Fantry is easy to talk to. She is direct to the point about the condition and the next steps of treatment. Appointments start on time, a big plus.
Dr. Wasserlauf was very clear in explaining how I was doing and what the next step would be in continuing my recovery program. Dr. Wasserlauf answered all my questions so I understood the answers.
First and foremost I was greeted and treated with much empathy and respect by personnel. Both Jen and Jessica Temple treated me and listened to my issues without feeling rushed or like I was in a grocery line with someone behind me. I was a emergency type visit with a spinal fracture. They were able to see me very quickly with the help of my PCP. I left feeling that my concerns had been addressed regarding procedures that may best help my situation. After leaving my only thought was that it would be wonderful if Jessica was going to be the surgeon. That was how comfortable and relaxing she made me feel during this horribly painful time. I am so glad I was referred to this group. Also referred through Dr. [name].
The Doctor listened to me and is willing to fix my problem.
She didn't really care about my concerns and only wanted to do things her way. I wanted to get an MRI for my back which I've been having issues with since having my son and she said no matter what the outcome of the mri it wouldn't change the treatment and she wouldn't order an mri
Dr. Fantry took her time to assess my progress and answered all my questions.
[Highly satisfied] Because Brian makes the process so simple and does a great job. I had a gel injection which has helped me tremendously!!
[Highly satisfied?] Yes. Very professional and easy to understand explanation & solution.
The appointment was timely and I was attended to quickly and with care.
My visit with Kristin was on time, very informative, and left me with good feelings about my progress after full knee joint replacement surgery. Kristin answered all my questions, and told me what to expect on the next months, and gave me some additional recommendations regarding my recovery.
Jessica went over my x-rays and gave me information about treatment.
When Dr. Kruger saw what appeared to be an error on my MRI report, he took the time to contact a radiologist and investigate. I appreciate that, because the result impacted my treatment plan.
Taylor was friendly and helpful. The x-ray techs were great.
Physician asked questions, explained options and listened. Was not rushed.
I got the information that I expected.
People with different insurance get treated differently. When you're in pain and there's nothing the doctor can/will do for you it's very discouraging and makes me personally not want to go to ANY doctors.
I never feel rushed. Brian explains the status and answers all my questions
1. Dr. Fantry took ownership of my situation (gout which eventually required amputation) following initial mistreatment by a DPM elsewhere in CT. Dr. Fantry was highly recommended by Aris Yannopoulos from whom I sought a second opinion. 2. The lighthouse orthopedic center at St. Francis Hospital is a lovely facility, very convenient and patient friendly. 3. Follow-up to my post operative inquiries by Dr. Fantry and her assistant, Shana Major, were very responsive.
[Highly satisfied?] Yes, the whole process was straight forward and professional.
Dr. Fantry and her staff are consistently engaged in my care; and very kind.
I'm very happy that there is a place close by like the orthopedic offices that you have. And that you can also walk in and or make appointment that's a wonderful option.
I got answers to my questions and treatment for a new arthritic complaint recently developing with trigger finger. I am new to these procedures and find the process a little intimidating. Dr. Berkowicz's staff is excellent.
Completed surgery for muscle and tendon reattachment.
Dr. Ruark was wonderful! I was very nervous and he put me at ease every time I saw him. He did a fantastic job! I will highly recommend him to anyone in the future.
Yes. Highly satisfied. PA Harris is very nice and easy to talk to and I highly trust and value his expertise and opinion. He has set me on the road to recovery and I would highly recommend him and your practice many times.
Dr. Kruger explained what the issue was and how to deal with it.
Appointment on time. Very knowledgeable. Explained everything. Felt heard. Nice staff. Very professional.
The staff was very friendly and courteous as well as offering any assistance that I might need. They explained all that was going to be be done and what they expected my recovery to be.
It was good to find out that this knee replacement went well.
Honest, straightforward approach to the reality of my condition.
Unlike many medical appointments this one was not rushed. There was time for lots of questions to be asked and answered.
professionally and humanely treated, competent and complete explanation of condition and possible treatment outcomes.
They took me on time, Deb answered some of my questions and Dr. Ruark was on time, professional and answered all my concerns. The Office took all precautions against Covid.
Felt hopeless, no help with pain relief, symptoms not bad enough for surgery. Not his fault, just miserable from pain.
All the staff are extremely polite and competent and the doctor has done an outstanding job on my wrist.
Quick appt, quick service, no pain quick out
MA and Dr. Grosso was very friendly and nice.
Appointment was with Dr Fantry, although she was in office I was not seen by her. I specifically wanted to see this doctor when I made the appointment and they told me that would be the case, but obviously was not.
Dr Kruger is the best Dr. Always helpful, excellent and outstanding. Have to mention your chairs are to small in the exam room and you should have a table that raise and can lower. Hard for people that have disabilities.
He alleviated my pain in both my knees with cortisone shots.
PA Overton knew what the next step should be.
Adhered to schedule. Thorough. Full explanation.
After phoning from the parking lot, I was directed right in. Once check in was completed, I had minimal waiting before being brought in to the examination room. Within 5 minutes, Dr. Kimmel came in to exam my knee, followed by prompt X-rays. Again, another short wait for Dr. Kimmel to discuss my radiographs and plan of treatment.
Jessica made me feel very comfortable talking to her.
Dr. Wasserlauf is wonderful at making his patients feel completely cared for. He and his staff have been top notch at what they do.
The doctor was very thorough. He explained everything to me.
Brian is very thorough and takes time to explain any questions I may have had.
Detailed results of my MRI. Explanation of next steps. Very pleasant.
Dr. Grosso was very nice and very thorough in explaining what was happening with my knees and explained my options very well.
Dr. Fantry took the time to fully explain the x-rays and why I was having severe pain in my toe. She was also very knowledgeable and kind. I would highly recommend her!!
It was the first time I've met Dr. Kruger he seems to no much about my problem with my spine. He's very direct and right to the point. That's the way I am and I appreciate that.
Everyone was very polite and the doctor was straight with me from the beginning. Gave me help before I left.
[Highly satisfied with] Taylor's ability to completely understand my concerns. And provide great feedback.
Appointments have been on time since the very beginning....Doctor explains things very well and is very patient.
Access to see Doctor was very easy.
Workers were not friendly, felt rushed the entire appointment
I didn't wait long to see the doctor, liked looking at the x-rays with him, and he is very pleasant to speak to. And he is a good surgeon. I am very pleased with the results.
The support staff are on top of their game, are friendly and caring, and that is all before seeing the doctor.
Quality care all ways. Professional...honest...VERY KNOWLEDGEABLE.
Everyone was friendly and efficient.
Did not hve to wait. Dr. Bissel was courteous and friendly. It was a relatively painless office procedure. We talked about my overall joint health.
Brian Katz is a true professional. I have never had any concerns about whether or not I will receive excellent care from him; it is simply a given. I feel confident that I have the best-trained practitioners, that I'm at the right practice, and have absolutely nothing to worry about whatsoever.
It was my second visit to get a cortisone injection in my left knee (first one was for right knee in February) and I met Kristin Overton for the first time. She was familiar with my situation from scans and prior summaries, and she gave me some insight into the condition of my knees.
Dr. Fantry was very thorough and Explained what was going to happen and why the surgery was needed.
Efficient compassionate care with good follow up instructions.
I felt very comfortable with the visit and the procedure.
Dr. Kruger listens thoroughly explains your situation and options.
Clinical Staff was caring and competent. Specifically Shana and Nick--they have been fantastic. Dr. Fantry is very competent and knowledgeable in her field.
Honestly, it was better than Disneyland.
I have been trying to give constructive feedback to someone in Dr. Fantry's office but have not received a call back. I left 2 messages. The clinician I saw was fine. It involved the situation-- follow up by someone who had never seen the injury. I had not been told that I would not be seeing my own Doctor. Please call me to further discuss as I am sure I am not the only person to have this feedback. The fact that no one has responded to my attempts to reach out is also discouraging. Thank you.
I gained understanding of my underlying problem.
They were very helpful and nice. The doctor answered all my questions and was very helpful in what to do next for my problem. He was very informative about my next step to be without pain. I appreciate everyone in the office for there help.
Answered all of our questions. Everything went smoothly and was on time.
The doctor took the time with my husband to explain what was happening and what was needed. This is the 3rd doctor my husband has seen for this problem and was not able to get any information. This doctor was able to treat him with an MRI and then a ultrasound assisted procedure to relieve his pain. I can not tell enough how grateful me and my family are for relieving my husbands pain after 2 years and providing a treatment plan to move forward. I can't thank you enough for taking the time to connect with my husband. And he said the staff very kind and helpful!!!
Brian is a great PA. Very kind and attentive. Considerate of me as a patient. I trust him and his decisions.
Jessica is very accurate in assessments, listens well, very personable and professional. I appreciated her service immensely.
The staff was very friendly and accommodating. The wait was not long, I was taken in for scans at an appropriate wait time and the results were better than I expected.
Efficient staff. Not kept waiting.
I was happy I was moving forward with the surgery.
She was pleasant, personable, knowledgeable and made sure I was comfortable that day and in arrangements going forward. She listens, doesn't rush you in and out like you don't matter.
He is a very good Doctor and seems to care about you and lessons to you about the pain your in and try to help make you feel better.
Dr. Grosso showed concern and confidence in determining the root of my problem.
Dr. Fantry is very nice and always tries to help me and make me feel good. Very professional.
BRIAN TOOK THE TIME TO EXPLAIN EVERYTHING AND ANSWER ALL MY QUESTIONS.
Very pleasant and professional stuff. Michael Harris was very good in reviewing my symptoms and his explanations were very clear.
Received injection to alleviate tendonitis associated with right thumb.
Felt safe and comfortable in that office location due to the COVID outbreak and the staff was very friendly.
Kristin was very helpful and explained the procedure to me.
As usual, Dr. Bissell and his staff are very attentive to my needs, in a very caring and friendly manner. They explain the procedure clearly before we begin, so that I know what to expect.
Doctor Wasserlauf and his staff did an outstanding job.
Dr. Bissell listens to questions, responds with answers that are easy to understand and empathetic. And, he is direct about recovery timeframe and mobility limitations to successfully reach a "back to normal" result. Office staff and x-ray techs are pleasant and helpful.
Unable to determine if the procedures recommended would stop my pain.
Dr. Fantry saw us last minute and there was little wait time.