Alaina Petracca, PA-C

Prompt and pleasant

10/17/2020

Very informitive and professional. Extremely detailed visit. Answered all my questions honestly.

10/17/2020

Took X-ray immediately. Explained what it showed and my options. And acted on them.

10/16/2020

The Doctor took the time to listen to my long injury history.

10/16/2020

I am always treated well with care, compassion, by providers who I feel are true medical experts!

10/13/2020

Very prompt and thorough.

10/10/2020

Efficient.

10/07/2020

It is always a pleasure going to this office. Everyone is always so nice and friendly and they always get you right in.

09/28/2020

Very quick, professional, walk in visit, diagnosis and treatment without an appointment.

09/28/2020

I was highly satisfied with my experience. Because of the professionalism, communication, and caring that's exhibited during my visits.

09/25/2020

Prompt and efficient.

09/22/2020

A true professional: very knowledgeable and very caring.

09/21/2020

Provider was easy to talk to about options.

09/21/2020

Quick appointment. Felt comfortable with safety precautions.

09/18/2020

I did not feel rushed. The examination was thorough and the staff listened to my concerns, complaints and also answered any questions. My condition and my options were explained to me. The next steps were also explained to me.

09/13/2020

Always feel rushed during the appointment, and they always look at their watches. I know everything is different due to Covid, but she didn't even check my 4 incisions. Staff is nice though.

09/13/2020

Alaina is a very sweet and professional provider.

09/10/2020

First visit still in pain, calling for a fallow up.

09/10/2020

Fast and professional service.

09/07/2020

Proper distancing in the rest room enforced by chairs turned backwards, plexiglass at the desk, etc. Staff was courteous, professional, pleasant

09/05/2020

Everything went very smooth.

09/01/2020

The office was well prepared for all the CDC guidelines. Alaina is very professional as well as personable. No waiting. Everything was very proficient. A great experience. Very efficient without being rushed. Everyone was very helpful and professional.

09/01/2020

PA, female, took time with me and listened to all i had to say, and made me feel like my complaints were valid. I didn't feel rushed.

08/30/2020

Alaina, Dr. Kimmel's PA-C, listened, took x-rays, gave me options for treatment. She was also very pleasant and professional.

08/27/2020

Professional staff.

08/27/2020

[Highly satisfied?] Yes, as always, Alaina is terrific, she is so caring. The office staff is always pleasant.

08/26/2020

I have always been treated with care and compassion, and everyone takes the time to answer any questions I may have. From the front desk to Crystal, Alaina and Dr. Kimmel they are always professional....and they laugh at my jokes. [Single best thing is...] Pain relief.

08/19/2020

Alaina is pleasant, professional and helpful! Love when I get to see her. Simple procedure, done quickly and professionally.

08/18/2020

Yes, very satisfied. Alaina was great.

08/15/2020

Alaina was patient and thorough. She diagnosed my hip with likely bursitis and administered a cortisone shot that has alleviated most of the pain and discomfort I had experienced! Great job!

08/15/2020

I'm getting better. Everyone was so professional. I was in and out. The PA was wonderful. Thank you

08/12/2020

Alaina was delightful and had a super "bedside manner". She asked all the right questions regarding my surgery and you should acknowledge her professionalism.

08/12/2020

08/11/2020

PA Alaina is very nice. Deduced my problem was coming from my back not my knee. Michele is friendly and professional fitted me with knee brace.

08/11/2020

Staff was pleasant, welcoming and helpful. Alaina was professional, explained what she was doing and was caring and competent.

08/08/2020

Don't like that they charge your appointment by the minute. I always feel rushed during the appointment, and they look at their watches. Because of that, I usually forget to ask questions, or don't always feel some of my questions aren't answered.

08/04/2020

Everything went smooth. Alaina took time to answer all my questions and provided a plan.

08/04/2020

Everything went well. Felt no pain with injection.

07/22/2020

Alaina always takes the time to go over things . Asks me how I feel what I think about my health. And makes suggestions. Very easy to talk to ask questions too. Said she would work with me on shots and what I wanted to do. Said when I'm ready to take the next step for surgery she would help me.

07/19/2020

Kind, caring and professional.

07/19/2020

They're nice but no comment.

07/16/2020

She listened to what I said and took her time to explain everything.

07/16/2020

Staff was very professional. I was given options for my shoulder pain and chose cortisone shots which were very successful.

07/15/2020

The PA was friendly and made me feel comfortable. [Single best thing is...] The injection was not painful at all.

07/15/2020

The PA was very knowledgeable and careful. She explained what she was going to do. The Synvisc injection was painful. [Single best thing is...] No wait time and PA was very knowledgeable.

07/15/2020

Efficient on time treatment. Good COVID 19 preventative practices. Injection into knee skillfully done.

07/11/2020

Everyone was so nice. It started with the receptionist and carried through to the P.A. Alaina. Super nice, professional people who were all very helpful.

07/08/2020

Little if any improvement in the pain and function of my shoulder.

07/07/2020

Staff was very friendly and helpful.

07/07/2020

Alaina is amazing! She is so patient and answered all my questions. She cares about her patients.

07/03/2020

Office experience provided a safe social distancing atmosphere. All staff wore masks and sanitizer was provided. Staff was friendly and professional. My wait was less than 5 minutes. [Single best thing is...] Done within 5 minutes.

07/02/2020

Got some relief from my knee pain.

07/02/2020

Always a helpful experience.

07/02/2020

They answered all my questions they were very helpful and they gave me a couple of options. They listened to my concerns.

06/30/2020

The privacy and care that was exercised was great, especially during this pandemic. Great staff!

06/30/2020

efficient

06/30/2020

Able to discuss options for physical therapy. Does an excellent job in providing cortisone shots. Provides relief in both knees for four months.

06/29/2020

No wait time to get into a room, very short wait time to be seen by Alaina P., PAC. She was reassuring with suggestions to continue on the best possible path to healing and recovery.

06/27/2020

On time, and procedure done quickly.

06/25/2020

Very nice doctor and very informative.

06/24/2020

Staff was very pleasant and friendly. Ran on time.

06/24/2020

Pleasant staff members.

06/24/2020

Short wait and impressed with Alaina's knowledge and professionalism. She answered all my questions. The procedure was relatively painless.

06/23/2020

Very good experience.

06/20/2020

Had a good discussion about my condition and answered all my questions.

06/16/2020

Partial pain relief

06/16/2020

She asked me questions and I didn't feel rushed and then she proceeded with next step to find out problem with knee which was an MRI.

06/16/2020

[Highly satisfied with] Easy to make appointment, no waiting, got treatment. Everything! [Single best thing is...] Pain was significantly reduced.

06/10/2020

Alaina provided very professional, courteous, and friendly service.

06/03/2020

Not fond of waiting 30 minutes in small office with a number of staff without masks. Alaina was professional but not able to give be a specific diagnosis from one X-ray

05/14/2020

I came into the office and I was the only patient in there. Great social distancing! I was then brought into the examining room where Alaina assessed my problem, then off to x-ray my two shoulders. Alaina then came back into the room and talked to me again concerning my x-rays. She gave me a slip for physical therapy and I made an appointment for 3 months from that date. I felt very satisfied with the visit .

05/12/2020

Alaina answered many questions, provided information. Gave me options. Spent time going over things. Very pleasant, always is and spends time explaining things. [Single best thing is...] Time spent going over options.

05/11/2020

Short to the point, no long waiting.

04/25/2020

This visit with Alaina was via telehealth. It was a great experience. Alaina reviewed my Right Shoulder MRI and gave me the results. Also, we talked about the Left Shoulder. She really explain the conditions very well as usual. I am very happy and satisfied with my Doctor Jay Kimmel and his NU-PC Alaina. They are doing an excellent work taking care of me. Thank you.

04/24/2020

Quality care with genuine concern for my well being.

04/24/2020

I was referred to your practice by Dr. Squire. I really like Alaina. She really listened to my concerns and explained my condition to me and was able to give me pain relief in my shoulder until I can see Dr. Kimbell. Alaina also took time and I did not feel rushed.

04/22/2020

Nice doctor, listened to me and offered a reasonable plan moving forward. The ladies at the frost desk are my kind of sassy. yazzzz.

04/20/2020

Always cares that I am not in pain and comfortable. [Single best thing is...] Makes my pain lessen.

04/15/2020

Due to the COVID-19 all staff wore masks and gloves and were very professional with making sure my safety and others were a priority. My exam was thorough with x-rays done and then she went over everything with me and listened to everything I said and I never felt rushed and was always courteous and professional. [Single best thing is...] Professionalism.

04/07/2020

Always satisfied with the professionalism from Alaina, administered injection. Pain and discomfort alleviated. Great care.

03/16/2020

Listened to my concerns, and it was not a rushed visit.

03/13/2020

Alaina was great! She was very thorough in her exam, explained everything that was going on with my knee, and gave multiple options on different braces and excersizes I could do!

03/10/2020

Wait time was minimal for X-Ray and being seen. I could hardly walk when I got to the office after 24 hours of ice and Advil pain level was 2. Not sure it is sprain knee still clicks on the outside being careful on stairs. PT tomorrow.

03/10/2020

Appointment was on time and staff was professional and helpful. [Single best thing is the] efficiency and professionalism.

03/10/2020

Everything ran on time and [the staff was] professional.

03/10/2020

Great service and very professional. Got me back on the road to recovery and walking sooner than later.

03/10/2020

Everything was taken care of perfectly.

03/09/2020

Everyone is always friendly and very helpful. I feel I am treated like a person not a number. [Single best thing is...] That the pain is resolved

03/09/2020

Cortisone Injections

I arrived for my appointment about 20 minutes early. I was ready for a long wait to get to be seen. I was only there for a Cortizone shot in my shoulder. I did not wait more than five minutes before I was called into an examining room. I was in and out within 10 minutes. I find it very unusual not to have to wait to be seen by doctors in this area. My experience with Advanced Orthopedics has always been highly satisfactory. [Single best thing is...] The procedure was quick and almost painless.

03/09/2020

No problems, brought in on time, did stay immediately then right on to cortisone shot.

03/07/2020

Very informative and answered all my questions

03/03/2020

Professional, knowledgeable treatment.

03/02/2020

Excellent experience as usual. Alaina did an excellent work to assess my condition and send me for more testing.

03/02/2020

Attentive, answers questions, prompt.

03/02/2020

I was called into a room early & Alaina was very understanding of my knee pain. I was in & out quickly & got a cortisone shot too.

03/01/2020

Felt rushed and she only looked at one aspect of my problem.

02/28/2020

Alaina is great. She is is knowledgeable of all aspects of my case. She explains everything about my injury & answers all my questions.

02/27/2020

Professional; very pleasant!!!

02/24/2020

I was there because of pain and discomfort in back, side, leg areas. PA was very considerate to my condition and did an xray to help diagnose the problem. The scheduled an MRI the next day, wonderful! Now armed with the test info. I'm ready to address the pain head on. BUT the appointment with Dr. Kruger is scheduled 3 WEEKS out. No pain meds to ease the discomfort, nothing to alleviate the ache and spasms. The test results are available the next day. But now I must WAIT 3 weeks to review them.

02/24/2020

The staff was professional and friendly.

02/24/2020

Fast and got relief.

01/29/2020

Alaina was professional and courteous. She reviewed my shoulder x-ray, explained my diagnosis of an impingement, and prescribed PT and an anti-inflammatory for 4-6 weeks. I was impressed by the methodical approach of finding the most minimally invasive treatment program for my condition. Knowing that I have an opportunity to follow up with an MRI if my current course of treatment does not yield improvement, and knowing that I will not be recommended for surgery unless the MRI conclusively shows that I require it, was highly reassuring. I was treated with a high degree of respect, courtesy and empathy from all members of the staff that interacted with me. Thanks and keep up the great work!

01/27/2020

I am dealing with a lot of pain and nothing has changed. I had to wait for another appointment with someone else.

01/24/2020

On time, polite staff.

01/24/2020

The receptionist was a delight to speak with. Nice woman. Alaina is fantastic. Calming and knowledgeable. [Single best thing is...] Alaina and her positive treatment of me.

01/23/2020

Provided with Professional, courteous, friendly and very knowledgeable treatment.

01/21/2020

Office visit was friendly and helpful also I started getting relief the next day.

01/20/2020

Alaina was who I had a visit with. She explains things very well,also pleasant which says a lot.

01/20/2020

No wait time. PA had a plan and proceeded with it without hesitation.

01/20/2020

Easy to discuss problem ares and possible treatment options. [Single best thing is...] After corizon shot, felt better next day.

01/13/2020

Pleasant efficient staff. Cortisone injections reduces pain increases mobility.

01/12/2020

I received a cortisone shot in my knee. Helped tremendously.

01/10/2020

Very professional and caring. Good followthrough.

01/10/2020

ENFIELD OFFICE: Very Much LOVE the Urgent Care IDEA. Going to the Hospital ER, is a real drain and stressful.

01/07/2020

The staff are friendly, and take their time providing instruction as you complete the exercises on treatment plan. They check in to ensure you aren't experiencing pain/ too much discomfort as you are completing the exercises. [Single best thing is...] The therapists patience.

01/07/2020

I was taken promptly at my appointment time, I didn't feel rushed and my concerns were listen to and addressed.

01/07/2020

Alaina was very helpful in answering a few questions I asked. She is most pleasant, knowledgeable,and always explains procedures that she performs; i.e. injections for example. She is an asset to your practice.

01/06/2020

Alaina is very knowledgeable.

01/06/2020

Great PA

01/06/2020

Everyone was friendly and nice and treated me with respect.

01/01/2020

I had extremely bad knee pain and within a few hours I was beginning to get relief.

12/23/2019

Everyone was friendly, efficient, and professional. I had a procedure that I was worried about an Alaina made it so easy. I was extremely impressed. [Single best thing is...] No pain.

12/18/2019

I had been over a month for my orthovisc injection due to issues with my insurance company. Crystal was incredible when it came to the follow up with the insurance company and making sure the medication was delivered so I could get the injections before the holidays. [Single best thing is...] being able to start walking with less pain after the first injection.

12/16/2019

She was very friendly, gave me all the time i needed, answered all of my concerns, and was very very good with her answers.

12/15/2019

Although I did not see Dr. Kimmel, the PA I did see was very helpful and informative. Her suggesstions to me have had encouraging results.

12/14/2019

Alaina was very professional and concerned about my progress after PT and my left knee pain which is much better. Also helped with bursitis pain I developed in my upper left thigh. I'm very confident with her treatment and advice.

12/12/2019

Alana is a very professional young lady and very pleasant , she is patient and explains things thoroughly so you can understand , she takes her time with you and you don't feel rush . Very nice friendly office

12/10/2019

Alaina, explained my x-rays completely to me and showed me where my pain was comming from.

12/10/2019

Very helpful and answered all my questions Didn't feel like I was being rushed. She took time with me.

12/08/2019

Everyone at the office, from the office receptionists to the nurses and doctors are very pleasant, knowledgeable and professional. As of today, PAIN FREE.

12/04/2019

11/29/2019

Cortisone shot helped.

11/27/2019

Felt I was very informed on my visit.

11/26/2019

explained everything to me

11/22/2019

The doctor detailed the x-rays that were taken and urged me to get to a back surgeon. She was very polite, quite friendly which helps. I liked her approach.

11/22/2019

Alaina is very caring.

11/20/2019

My appointment was with Dr. Kimmel but I saw his PA instead which surprised me. However, the appointment went well. The fact that I'm going to have shots in my knees instead of surgery was huge for me.

11/18/2019

Alaina is professional. She listened to my concerns and treated me appropriately. She explained everything clearly and I felt she took the time to answer all my questions. Relief from pain.

11/18/2019

Everyone is extremely helpful, pleasant, and knowledgeable.

11/17/2019

Attentive care helpful supportive advice.

11/08/2019

Very professional and good feedback

11/04/2019

Staff were professional and friendly. Alaina thoroughly explained what was going to happen and what I should do at home to alleviate pain. Was taken in and treated quickly.

10/28/2019

The PA explained to me that I was taking Tylenol incorrectly. I should take Tylenol every morning and evening. I was taking the Tylenol when the pain in my knee got so bad that I could barely walk. I have started taking the Tylenol each morning and evening instead of waiting for the pain to get so bad that I could barely walk.

10/24/2019

Prompt appointment, minimum wait time, sincere interest with my chief complaint. Diagnosis confirmed source of pain followed by my options for treatment. Extremely happy with my results. [Single best thing is...] piece of mind related to my options and reduction of pain level.

10/22/2019

From the time I walk in & get my treatment everyone are so kind & caring. It keeps my knee from getting worse.

10/20/2019

Short wait time, easy in and easy out. Very professional and respectful atmosphere.

10/18/2019

I received 100% of Alaina's attention. She interacts with you and your questions so you understand your recovery. She was very accommodating in getting my surgery reports.

10/18/2019

Visit went smoothly! Knee injection eased my pain.

09/07/2019

Excellent care - shots administered without pain.

08/31/2019

I had x-rays and received a diagnosis and have started Physical Therapy. I'm feeling better already.

08/18/2019

No wait time... very friendly & competent. Alaina explained everything clearly and was very professional. Alina was very adept at giving me a cortisone shot...didn't hurt at all!

08/17/2019

She is so nice and knowledgeable!

08/17/2019

[Highly satisfied with] The people. Everyone was very pleasant and listened to what I had to say.

08/13/2019

Former surgery patient (5 or more years ago), but developed a pain in my knee. Easy to get an appointment on a timely basis. Very little wait time during the entire visit, including registration, x-ray, meeting with PA. Reviewed the cause of the problem and discussed several treatment options. Pain has been reduced, and may not need any additional treatment. [Single best thing is...] I was able to discuss options for treatment, while discussing how well each world help. I felt I had the ability to make choices about what was best for my treatment.

08/13/2019

Staff was knowledgeable and caring. Answered my questions.

08/13/2019

My initial first visit with Alaina Miele was a pleasure. She was extremely professional, experienced and cordial to my issues without using medical terms that I would not have understood. She showed me my x-rays and explained in detail. This medical professional is an asset to your group. [Single best thing is...] She explained the steroid injection completely which made me feel comfortable.

08/13/2019

Friendly people in the office and throughout the facility.

08/13/2019

Alaina was very pleasant, listened, ask appropriate questions and we discussed together a plan.

07/18/2019

Alaina was professional and very knowledgeable. I was very impressed by her. [Single best thing is...] She requested X-rays and explained everything in the shoulder. Very impressive.

07/18/2019

I was seen right away. Alaina was understanding and listened well.

07/17/2019

The office personal are very friendly and quick.

07/04/2019

She understood my issue and took immediate action [Single best thing is...] The ability to get immediate x-rays and interpretation quickly was great

06/29/2019

I felt very comfortable and right-at-home with everyone that I interacted with. Alaina clearly explained the results of my x-rays and answer my myriad of questions.

06/27/2019

Alaina is the greatest! Extremely satisfied . [Single best thing is...] Alaina listens carefully to the patient without hurrying, and then explains what needs to be done.

06/15/2019

Love the atmosphere. I'm glad I had the procedure done.

06/12/2019

She was wonderfully attentive and concerned, understanding and extremely professional!! All Doctors should be like her, she explained everything where I could understand! [Single best thing is...] Her goal was my getting back to normal as soon as I could, safely. Her concern for my outcome was her priority and i sincerely like that!

06/12/2019

All of the staff members were great to interact with, clearly explaining what is being done (x-rays) and discussing the results and next steps.

06/11/2019

Alaina was knowledgeable and very proactive with the issue with knee. Very pleased. [Single best thing is...] PA listened to complaints and had a plan to put in place for the synvisc injections.

05/23/2019

My options were explained to me clearly.

05/23/2019

Alaine is excellent. Great communication, helpful, considerate. Less pain. Quik procedure. Alaine is very good. I have had this procedure done by others with excruciating pain.

05/22/2019

[Highly satisfied with...] The professionalism, kindness, and familiar faces.

05/19/2019

Alaina was very caring and compassionate. She understood I wanted to try conservative methods first and sent me for a course of P.T. I am so grateful for this! With p.t. I was able to learn how to strengthen area and start getting relief. Plus the entire staff was very kind. I am so grateful for the care I received! Since my injury I have been afraid that I didn't have any other options than surgery but after talking to Alaina Miele she gave me options and information on how I can help myself!

05/16/2019

Alaina is always willing to answer any questions or listen to my concerns

05/16/2019

I had a F/U visit with Dr. Kimmel, but saw his APRN. She was very professional, answered all my questions and felt the recommendations for my rehab wren addressed appropriately. All of the staff at the office made me feel comfortable and answered all of my questioned. I did not feel rushed through my appointment.

05/16/2019

Comfortable to talk to--reviewed issues-good listener.

05/10/2019

I was able to get in right away and I was taken care of with the next steps . Immediate help

05/09/2019

Very quick and professional The office is very organized My doctor was great in listening to what was going on and helping me fig what to do next. [Single best thing is...] I feel much better and have a lot less pain

03/22/2019

Prompt appt time, pleasant staff, positive feedback.

03/06/2019

Always made to feel comfortable and that everyone cares

02/28/2019

I was taken very shortly after checking in and seen in a few minutes after going to the examination room.

02/27/2019

All my questions were answered and explained well. Timely - was not kept waiting.

02/27/2019

Yes, my knee has never felt better. Pain went down to zero from 10. Extremely pleased.

02/13/2019

The visit was what I expected, the PA was very personable and easy to converse with.

02/09/2019

Both Annette and Alaina are professional and supportive. They are willing to listen and answer all of my questions.

02/09/2019

Never have to wait and explanations highly understood. [Single best thing is...] Knowing I will be cared for.

02/07/2019

The PA was very pleasant and knowledgeable and explained the MRI and X-ray results in a concise and thorough manner. She went over all my options and we agreed on a plan to move forward. The best thing was the PA and the confidence I had in her knowledge and how she explained everything so I could understand what was going on with my shoulders.

02/06/2019

I did not have to wait for very long in the waiting room. I did not see Dr. Kimmel, I saw his PA Alaina, She had me get X-Rays, and then went over them with me. She took her time with me and I felt very comfortable with her. Alaina explaining what I was seeing on the X-Ray, and why it was causing me pain. My first time at Dr. Kimmel's office made me feel I made the right choice.

01/24/2019

She really listens. Great eye contact. Never felt rushed. Smiled. Helpful. Efficient and caring.

01/03/2019

My visit went smooth and all my concerns were attended to and my question were answered

12/14/2018

Polite and caring professional

11/08/2018

I made the appt with Dr Kimmel and was not told it would be with the PA. While I don't have a problem seeing the PA you might want to tell patients they aren't actually seeing the doctor but are seeing the PA

09/12/2018

Seeing the xray showing my exact issue. The staff made me feel welcome and relaxed. They explained what every step entailed.

09/07/2018

Alaina has a wonderful way with patients, she is very caring.

09/07/2018

Appointment was scheduled quickly. Wait time was minimal. Staff was courteous and knowledgable.

08/20/2018

I was seen on time and was very comfortable with Alaina Miele's care. I received a cortisone shot, with the hope that it would alleviate most or some of the discomfort in my left upper arm. The shot did not provide any discernible relief of arm pain, but I was also referred to physical therapy, and am hopeful for those results.

08/17/2018

Professional and efficient care Very thorough with x-ray's and recommendations

07/21/2018

Very professional The shot helps me deal with the pain

07/20/2018

Office accommodated my late arrival. PA answered my questions and concerns. PA not rushing me through the appointment.

07/06/2018

Other

took care of my problem quickly.

05/22/2018

Did not have to wait long at all and everyone was very friendly. I was pleasantly surprised that the x-ray was taken and read so very fast. Right then and there!

04/12/2018

Pain has subsided. It was thorough visit and the situation was diagnosed and treated.

04/12/2018

The med she prescribed and the cortisone shot worked beautifully! Alaina was great! Told us everything we needed to know and has a very nice personality!

03/27/2018

Overall it was good. Staff and Dr. very friendly. Slight mix up on the MRI.

03/13/2018

Was walkin. Very professional and timely.

03/13/2018

Because there was not a real resolution

03/13/2018

Quick and painless although I don't think it was effective at the first try. I might need another cortisone shot the pain is still there. Aliana was very good at administering the shot no pain whatsoever.

03/12/2018

professional, courteous staff. Check in process was easy. Xrays and review of xrays was immediate.

03/04/2018