Not fond of waiting 30 minutes in small office with a number of staff without masks. Alaina was professional but not able to give be a specific diagnosis from one X-ray
I came into the office and I was the only patient in there. Great social distancing! I was then brought into the examining room where Alaina assessed my problem, then off to x-ray my two shoulders. Alaina then came back into the room and talked to me again concerning my x-rays. She gave me a slip for physical therapy and I made an appointment for 3 months from that date. I felt very satisfied with the visit .
Alaina answered many questions, provided information. Gave me options. Spent time going over things. Very pleasant, always is and spends time explaining things. [Single best thing is...] Time spent going over options.
Short to the point, no long waiting.
This visit with Alaina was via telehealth. It was a great experience. Alaina reviewed my Right Shoulder MRI and gave me the results. Also, we talked about the Left Shoulder. She really explain the conditions very well as usual. I am very happy and satisfied with my Doctor Jay Kimmel and his NU-PC Alaina. They are doing an excellent work taking care of me. Thank you.
Quality care with genuine concern for my well being.
I was referred to your practice by Dr. Squire. I really like Alaina. She really listened to my concerns and explained my condition to me and was able to give me pain relief in my shoulder until I can see Dr. Kimbell. Alaina also took time and I did not feel rushed.
Nice doctor, listened to me and offered a reasonable plan moving forward. The ladies at the frost desk are my kind of sassy. yazzzz.
Always cares that I am not in pain and comfortable. [Single best thing is...] Makes my pain lessen.
Due to the COVID-19 all staff wore masks and gloves and were very professional with making sure my safety and others were a priority. My exam was thorough with x-rays done and then she went over everything with me and listened to everything I said and I never felt rushed and was always courteous and professional. [Single best thing is...] Professionalism.
Always satisfied with the professionalism from Alaina, administered injection. Pain and discomfort alleviated. Great care.
Listened to my concerns, and it was not a rushed visit.
Alaina was great! She was very thorough in her exam, explained everything that was going on with my knee, and gave multiple options on different braces and excersizes I could do!
Wait time was minimal for X-Ray and being seen. I could hardly walk when I got to the office after 24 hours of ice and Advil pain level was 2. Not sure it is sprain knee still clicks on the outside being careful on stairs. PT tomorrow.
Appointment was on time and staff was professional and helpful. [Single best thing is the] efficiency and professionalism.
Everything ran on time and [the staff was] professional.
Great service and very professional. Got me back on the road to recovery and walking sooner than later.
Everything was taken care of perfectly.
Everyone is always friendly and very helpful. I feel I am treated like a person not a number. [Single best thing is...] That the pain is resolved
I arrived for my appointment about 20 minutes early. I was ready for a long wait to get to be seen. I was only there for a Cortizone shot in my shoulder. I did not wait more than five minutes before I was called into an examining room. I was in and out within 10 minutes. I find it very unusual not to have to wait to be seen by doctors in this area. My experience with Advanced Orthopedics has always been highly satisfactory. [Single best thing is...] The procedure was quick and almost painless.