I appreciate Dr. Alexander’s calming nature and professionalism. He is very informative and willing to answer all questions.
I appreciated Desiree’s excellent communication and quick scheduling for the virtual appointment with Dr. Alexander. My virtual experience with Dr. Alexander brought many answers to my questions, in addition to seeing, hearing, and the opportunity to experience being with him. He didn’t rush and gave me knowledgeable, committed answers!
I was not expecting the doctor to come up with a solution to my problem because my problem was a shingles infection that I had for over a year. He listened to me, asked questions and was patient overall. He listened to me and asked me many questions. It was a good interaction although in my case I agree with the doctor that there is not any surgery helping with my shingles pain.
Ability to submit photos is a plus, instead of physically being undressed is a positive.
I didn’t have to go in. All options were explained for the procedures. Time was taken to listen to me.
Doctor Alexander was very friendly and caring. All staff was friendly and helpful. Love the location (love the one story, easy in and out) so much better than tower.
Talking with the nurse and doctor in person took away my anxiety about the procedure. The doctor's explanations about the procedure were easy to make sense of because he used language that I could understand. His expertise in the subject was evident. I was able to see photos of other women with similar procedures and any misconceptions I had about my results were eliminated.
I felt like I had clarity on the procedure & what to expect. Dr. Alexander was not rushed and answered all of my questions. I didn't feel like he was trying to upsell me on additional procedures. He also showed me pictures of actual patients to help answer some of my questions about recovery. A great experience.
John knew how to remove my cancer spots. John made me feel comfortable during the surgery. I was told how to treat the spots after the surgery. I did not feel any pain. And he did a wonderful job. And you really cannot notice the incisions John made on my face.
When setting up appointment the office was very pleasant and help. Melissa got back to me very fast and has answered all my questions since , I email her quite a bit. Dr. Alexander (John) was very helpful, explained all details etc. I feel very comfortable with getting procedure done by the Doctor.
Darcy is "THE BEST" in this industry! She has an angelic hand and is an artist in her craft and field! I never have felt the needle nor do I ever walk out looking like I just got a treatment. I feel flawless leaving her office. In fact usually I come see her for my treatments before I head to work. She has NEVER left punctures on my skin!
Darcy has such a good eye, excellent technique, with great results. Fresher, younger face but not overdone. I'm very happy with the results.
Great service and very detailed explanation of what to expect. The Botox helped with forehead wrinkles.
Customer service was at a very high level. Consultations were honest and clearly set expectations. Prior to surgery all communications person to person, email and phone were professional, informative and kind. Day of surgery everything went as expected. Clearly concerned about my medical status when communicating via my husband for status updates. Follow-up visits (3) provided all needed follow-up and clarification regarding my progress and outcome. Dr. Alexander has responded to my concerns via email and the staff has been equally supportive and informative. It has been comforting especially due to Covid-19. Looking forward to my final appointment and follow-up. Would highly recommend and not hesitate to use again for anything in the future. Trust and confidence is at the highest level possible.
