Dr. John answered all of my questions and it was super easy doing the virtual consultation from my home.
I enjoyed my consultation with Dr. Alexander. He was informative, thorough and patient with my questions. I never felt rushed. He seemed present (which sometimes is difficult to do virtually).
Darcy is a highly trained and skilled professional and has such an amazing knowledge and smoothness and perfection with her work. I always say angelic precision.
Dr. Alexander explained the procedure in a way that made it extremely easy to understand. He was professional, thorough and personable. I came away feeling like I would be very comfortable with him as my surgeon.
My virtual consultation was calm and informative. All my questions were answered and I felt very comfortable talking to Dr. Alexander.
The result is great & Dr Alexander was understanding of what I was looking for as the outcome of my procedure
These plastic pieces under my skin should have been dissolved years ago but they are sitting under my skin and destroying my face. One side of my face looks different than the other side because of these plastic foreign objects under my skin. Some of them look like pimple that may pop any minute. Due to COVID-19 I don't have resources to get a facelift. I am faced to pay to remove this mistake done by your office. I am very upset, discouraged and inconvenienced about this whole process.
I felt very comfortable with Dr. Alexander. I came away thinking he would make me look natural. He suggested with honesty other thing I might need.
The consultation was excellent. Dr. Alexander made me feel very comfortable about the upcoming procedure and his staff followed up with precision. I look forward to having the procedure performed on 2/22/21.
I'm just excited to get it done. It's something that has bothered me for a decade.
Dr. Alexander has excellent patient rapport. He is thorough is explaining all options, asks all the right questions and gives sincere answers to my questions
I had two treatments and it was the best facial I have had in years. The attention to detail made it a great experience.
Taylor is very welcoming and calm. She explained every step of my procedure before she did anything.
My surgery experience was excellent. The office and surgery center are clean, efficient, knowledgeable and charming. Everything went according to plan and I didn't have any pain or side effects that were difficult. In one week my stitches were completely taken out and I looked amazing. At 78 I didn't think I could look so great. There are no noticeable scars and my neck and chin area are as youthful looking as when I was 25. The skin on my face is smooth and without wrinkles or discoloration. Every woman who has a desire to look her best should definitely have a visit with Dr. John Alexander. The best thing about this procedure is that a woman does not have to look old while she still feels and wants to be young and energetic. A facelift done so masterfully with such little down time allows one to feel good about oneself.
Doctor spent a lot of time explaining and answering questions. Seemed very genuine.
Confidence that John Alexander was making decisions aligned to the results I wanted. Not only confidence in his surgical abilities, but as a human being his character is amazing, impressive and inspirational. [Single best thing is...] Easy access to site, people, questions and follow up.
The office was well run, organized and professional. The results of the surgery made me very happy. Had some crinkling on my lower jaw from a previous/different doctor's neck lift. I no longer see it.
Dr. Alexander is making sure my scars from my tummy tuck fade so I am having monthly shots.
Dr. Alexander is extremely professional. He listens to your needs doesn’t try to upsell you. I was wary of doing a consult via Zoom but Dr. Alexander still carefully analyzes your face closely. He also tells you that you don’t need something if you really do not. His experience and references are unparalleled. I am very excited for my surgery and confident that I chose the best plastic surgeon!
Dr. Alexander and his staff were thoughtful and attentive, I got immediate answers to my questions when I called and some questions were answered on the patient portal. The physical environment was spotless and calming, everyone followed COVID protocol. I never had to wait long at my appointments. Dr. Alexander and the staff were always gentle post surgery, removing sutures and examining my face with care. Best of all my results are exactly what I wanted and nobody can tell I’ve had a facelift unless I tell them, even close friends!
He detailed and succinctly addressed possible options and solutions to questions asked. Notably, he has a vast amount of experience and is board-certified which is essentially important.
He took out cancerous cells and still left my ear looking good. There were no problems and a minimum of pain.
Cold compresses were applied by the surgical assistant with pressure wrap and instructions to leave in place for 2-3 hours to prevent more bleeding. 10 minutes later they were removed by a medical assistant. I was bleeding for hours that day, and bits of clotted blood remained in the eye socket for days.The sutures were removed by another MA, but two sutures were missed and left in place for an additional week. When I made an appointment with the office to get them out, I asked to talk to Dr. Alexander, but was told that he was busy. I only saw the MA, who was unable to answer any questions.
Was surprised with clarity of call, visually. Dr. Alexander made me feel very comfortable. I enjoyed the convenience of the call.
Dr. Alexander was thorough, precise, and professional. He answered all my questions. He provided examples of what I could expect.
I love Dr. Alexander and his staff. I always feel very comfortable explaining what I would like to accomplish. On top of that, I'm very happy with my results!
Dr. Alexander is a true professional in every way. He is a skilled surgeon and a very caring doctor. Extremely natural looking results.
Extremely thorough explanation beforehand. I felt well prepared for surgery and recovery. Dr. Alexander incredibly patient and available for questions throughout the entire experience. And my results look amazing.
Dr. Alexander explained everything in detail. He was extremely knowledgeable. He was very pleasant.
Dr. Alexander is clear and efficient. He takes the time to listen and I didn’t feel rushed yet didn’t waste time getting to the solutions to my concerns. He explained the process and procedure and I feel 100% confident in his competence and expertise.
I was met with promptness and patience. Questions were answered thoroughly with detail.
Darcy is a professional and the results are always positive. [Single best thing is...] More youthful and healthy look.
Every aspect of the experience was great. Love the location and all the people were wonderful.
Every person at the office I interacted with was very warm, friendly, approachable, professional, highly knowledgeable and respectful; and it is easy to see why as it starts at the top with Dr. Alexander who was all of the above.
Darcy and her team were so nice and informative and really wonderful! Haven't gotten results yet but anxious to see!
[Highly satisfied with] The results!! Amazing neck after face lift. Love my new mouth (or rather, getting my 25 year old mouth back) after lip lift. I wear mascara and lip gloss only now! Like when I was 16!!
She was great and made the procedure painless. Happy with the results. It makes me look younger!
Needed to return as the first treatment only achieved 50% desired result. After touch up I was left with 75% desired result.
The office was very personal and took very good care of my needs, concerns, questions. The office was very clean and made sure everything was safe due too the coronavirus. Dr. Alexander was free to take my calls after hours and returned calls or text messages in a timely manner. Never had any problems getting in to see the doctor if or when I had an issue, I was seen right away with no hassle or wait. Very professional and satisfied.
I liked Darcy. I was a bit nervous because Joanna was the only person who'd ever injected anything into my face. I had complete confidence in her. Darcy had a lot of recommendations, at first I was a bit overwhelmed but I let her do all but one thing. It was more expensive then I was used to, but as a couple weeks went by and things settled, I've been very pleased. I also had CoolSculpting to help a couple of little bulging spots after my tummy tuck that were complimentary, I appreciate that.
I'm happy with the work Darcy does on me. [Single best thing is...] Lips just as I wanted.
I trusted Dr Alexander's judgement from the beginning. I agreed with what he thought should be done, all the staff was amazing. They all treated me like a queen. Also I hired the RN Fariel, she was fantastic. So sweet and caring and she knows exactly what I was feeling. She made the next 24 hours easy!! [Single best thing is...] I was treated with the most respect, always willing to see me several times before I committed to the surgery.
First time I met with Darcy. My Botox injections were quick, painless, & there was no bruising. [Single best thing is...] Darcy's confidence.
Darcy is personable, professional and the only one I trust with a needle in my face! She is certainly appreciated for her talent. [Single best thing is...] Results- natural and refreshing.
Efficient, friendly and provided requested information. [Single best thing is...] I can see the results.
Botox, now done for a second time, still did not work. Feel that Darcy can't figure out how to take the wrinkle away. Felt overwhelmed when 4 young women came in the room and tole me all the places i needed filler without first listening to what I wanted. I felt like all these women were really trying to upsell to me to get me to use and pay for more filler than I was there for. That was a little unpleasant.
The Doctor took his time in answering my questions completely.The Doctor listened closely to my concerns and issues from my prior face surgery by another doctor.The Doctor gave me good advise; he was very helpful.
Halo Hybrid Fractional Resurfacing
Great service by the staff. Pretty straightforward explanations for post up care at home, etc. Everything went smooth and as expected. Treatment is as good as advertised. I strongly believe the results are positive and quite visible to the naked eye. Happy with my facial skin for sure.
IPL was perfect and I am very satisfied with results. Botox injections were done in forehead not in 11 lines. Lines are still deep unlike the first injections I received which greatly diminished those lines. I was expecting procedure/ injections would be done the same as the previous time I received them. The results last time were perfect. I called and scheduled an appointment for next week so I will see if this is fixable. Also, suffering with chronic headache, but do not fault Alexus for this condition.
Very satisfied! Everyone was very nice and answered any questions I had. My results look amazing so far!
It hurt less than I thought it would. Jim and Dr. Alexander were an excellent team. The procedure was fast and it looks like there won't be much of a scar. Thanks to them. I feel that I don't have to worry anymore.
Dr. Alexander is so kind, patient and talented surgeon. My face looks so natural with minimal pain. He was so responsive, whenever I needed help after the surgery. It was a pleasure to work with his entire staff. The kindness of his team including Doctor Alexander was the best part of the whole experience for me. I always felt in such great hands, which is a tremendous feeling when someone is working on your face. I was very nervous to have work done on my face. I had so much support the day after the surgery too.
Darcy is so precise with her placement of Botox. She seems to know exactly where your face needs a little help. I had great results within 3 to 5 days.
I appreciate Dr. Alexander’s calming nature and professionalism. He is very informative and willing to answer all questions.
I appreciated Desiree’s excellent communication and quick scheduling for the virtual appointment with Dr. Alexander. My virtual experience with Dr. Alexander brought many answers to my questions, in addition to seeing, hearing, and the opportunity to experience being with him. He didn’t rush and gave me knowledgeable, committed answers!
I was not expecting the doctor to come up with a solution to my problem because my problem was a shingles infection that I had for over a year. He listened to me, asked questions and was patient overall. He listened to me and asked me many questions. It was a good interaction although in my case I agree with the doctor that there is not any surgery helping with my shingles pain.
Ability to submit photos is a plus, instead of physically being undressed is a positive.
I didn’t have to go in. All options were explained for the procedures. Time was taken to listen to me.
Doctor Alexander was very friendly and caring. All staff was friendly and helpful. Love the location (love the one story, easy in and out) so much better than tower.
Talking with the nurse and doctor in person took away my anxiety about the procedure. The doctor's explanations about the procedure were easy to make sense of because he used language that I could understand. His expertise in the subject was evident. I was able to see photos of other women with similar procedures and any misconceptions I had about my results were eliminated.
I felt like I had clarity on the procedure & what to expect. Dr. Alexander was not rushed and answered all of my questions. I didn't feel like he was trying to upsell me on additional procedures. He also showed me pictures of actual patients to help answer some of my questions about recovery. A great experience.
John knew how to remove my cancer spots. John made me feel comfortable during the surgery. I was told how to treat the spots after the surgery. I did not feel any pain. And he did a wonderful job. And you really cannot notice the incisions John made on my face.
When setting up appointment the office was very pleasant and help. Melissa got back to me very fast and has answered all my questions since , I email her quite a bit. Dr. Alexander (John) was very helpful, explained all details etc. I feel very comfortable with getting procedure done by the Doctor.
Darcy is "THE BEST" in this industry! She has an angelic hand and is an artist in her craft and field! I never have felt the needle nor do I ever walk out looking like I just got a treatment. I feel flawless leaving her office. In fact usually I come see her for my treatments before I head to work. She has NEVER left punctures on my skin!
Darcy has such a good eye, excellent technique, with great results. Fresher, younger face but not overdone. I'm very happy with the results.
Great service and very detailed explanation of what to expect. The Botox helped with forehead wrinkles.
Customer service was at a very high level. Consultations were honest and clearly set expectations. Prior to surgery all communications person to person, email and phone were professional, informative and kind. Day of surgery everything went as expected. Clearly concerned about my medical status when communicating via my husband for status updates. Follow-up visits (3) provided all needed follow-up and clarification regarding my progress and outcome. Dr. Alexander has responded to my concerns via email and the staff has been equally supportive and informative. It has been comforting especially due to Covid-19. Looking forward to my final appointment and follow-up. Would highly recommend and not hesitate to use again for anything in the future. Trust and confidence is at the highest level possible.
Dr. Alexander made me look years younger. He is a wonderful surgeon. [Single best thing is...] The outcome, I look much better.
Easy to set up the virtual experience. And I liked the VI peel better than the prior ones I received (maybe called TCA). Results were good.
Dr. Alexander took the time to explain my procedure. I had a very positive surgery and am happy with the results. I look much better now!
It was more comprehensive than I imagined! Due to Dr. Alexanders approach and expertise, more was done because of my excess skin and the movement of it. I am very happy about the outcome! VERY natural looking! My hope was the excess skin on my neck and jowls would be gone, but I would look "like myself" and I could not be happier! I would more than recommend Dr. Alexander and his team!
Dr. Alexander and Julie have been attentive and friendly while also instilling confidence in me with their medical knowledge and professionalism.
Pleasant process to scheduling, easy to email and reach staff and physician. Happy with results and will come back for more care when it's time :)
[Highly satisfied?] Yes! My appointment was with Leanne, but she didn't work there any more. I was treated by another girl at the same time that my original appointment. I was very happy with my final results! [Single best thing is...] Everything.
I completely trust Darcy 110% with my cosmetic needs. I've always felt entirely at ease and welcome by her and the entire staff. It was exactly what I wanted!
Everyone is so friendly & I always leave with a smile. Dr John Alexander, Taylor & Darcy Cheers to you
Thank you to Darcy for being amazing at her job. Her nurse and also front desk were very kind and helpful. [Single best thing is...] Botox looks great. Thank you
Thorough check up, a small treatment to help with healing, I felt encouraged. Darcy is so nice!
I was made to feel relaxed and comfortable. We discussed cool sculpting while I was getting the facial and I learned so much about it.
Taylor is so great! She explains everything she is doing during treatment. [Single best thing is...] My skin felt refreshed and elastic
Appointment was on time. Everything was pleasant and flowed professionally and easily. Darcy and her assistant are excellent! [Single best thing is...] Preparation. No bruising. Excellent and gentle approach.
Touch up on Botox areas and removed red dots on face and neck for aesthetic.
Although I had to wait about 25-30 minutes, I was able to see Dr. Alexander who removed the scabs from my surgery a month ago, gave me tips to improve the healing faster, and removed a stich that was left in my ear. He also took a few more pictures to show me "before and after" my face and neck lift. Dr. Alexander is always so attentive and he did such an amazing job on my surgery - exceeded my expectations. Super happy with my results and Dr. A and his staff. Always warm and personal and attentive to my needs.
Taylor explained everything she was doing and it was a very pleasurable experience as my first facial at this office. [Single best thing is] my skin looked good the day after I left the treatment. I felt as though my face was relaxed and very clean.
Dr. Alexander explained my options for the removal of the two areas. He made the incisions as small as he could and they healed so quickly!
Julie the patient coordinator was terrific. She explained what the consultation would provide and made me feel comfortable. Dr. Alexander was congenial, attentive to my needs, and was assuring as to a positive outcome. He made a few suggestions to enhance my desired effect and I felt comfortable with him.
Taylor was pleasant and patient, explaining the procedure and advised on other services that were available. She also followed up with an email on skincare. She's a gem, good choice by Dr. John on adding her to his staff.
Darcy is an artist! I'll never go anywhere else! She took the time to fully understand what I wanted and made sure that she understood and exceeded my expectations.
I am so happy with the results on my face lift and was very pleased with the kindness and staff at the facility. Dr. Alexander was the best! [Single best thing is...] The results and staff.
Darcy did a great job on lips cheeks and botox. Happy with results. Professional and explained procedure and what to expect.
Like Taylor very much. She seemed experienced and knew exactly what I needed. [Single best thing is...] Taylor was thorough and very pleasant to be with.
Everything worked out just the way [Dr. Alecander] said it would. All good; great staff, great results!
Taylor's interest and attention to my concerns and her professionalism added to my overall satisfaction. [Single best thing is...] How soft and moisturized my skin felt that day and days after.
I really like Darcy, she has a very good bedside manner and a light touch. I liked that they numbed my face this time, and pretty good results.
[Single best thing is...] Results. Darcy's application of Botox always makes me feel great. Darcy is quick (great for my lunch break) and knows just what to do to make me look my best. Thanks Darcy!
[Single best thing is...] Pleasant experience and Darcy's bedside manner to listen and getting the results I wanted. Darcy understood exactly what I wanted regarding my lips and fine lines and recommended the Vollure to smooth my lines and define my lips w/o volume.
[Single best thing is...] Looking natural. Darcy is truly the best . She never over does it her procedures and keeps her patients looking natural.
[Single best thing is...] Looking fresh and natural. Darcy is professional, warm, honest and I trust her! She keeps me looking fresh and stays on top of my "aging face". I look natural and am happy with her services.
Halo Hybrid Fractional Resurfacing
[Single best thing is...] I love the tightening of my skin on my neck! Darcy was so great! She was so positive and upbeat and definitely knows her stuff. I feel fully confident in her care.
Aesthetically everything was pleasing and had such a nice flow. The staff was extremely friendly and knowable( shares information in a kind and informative manner). Dr. Alexander was kind thoughtful, curious and most of all supportive. I liked how everyone tried to find something nice to say.
Great experience and explanation of procedure.Very thorough and answered all the questions.Julie was excellent in coordinating all aspects of the appointment.
[Single best thing is...] that you cant tell that I got botox. My husband honestly has said to me day after day..your skin looks GREAT...this may sound cheesy and I made this up..but he has..and it is noticeable. Yes, I have had peels with Darcy in the past. I was able to explain to her that I felt the last peel I had was not strong enough and I did not peel like I used to. She listened and did probably one of the best peel I have had. I also got botox and the results are terrific as well. Darci has convinced me over the past few moths to keep up every few months on this and I am and I can totally tell the difference.
The staff and dr. were great, but the procedure didn't really accomplish what I was hoping for.
[Single best thing is...] The results. I was very happy with the results
[Single best thing is...] Reduced wrinkles/ fine lines. Darcy is amazing. She is a perfectionist and always does a fantastic job.
[Single best thing is...] The skin on my face is smooth, soft and beautiful. Everyone is very professional, the office is beautiful and clean.
Darcy listens to me and knows exactly the look that I'm looking for. More youthful looking skin.
Smooth experience and procedure. Great outcome. [Single best thing is...] No pain!
No reviews found
