Diagnosis explained very well. Solutions explained and I could choose the one I wanted.
This was a follow up on the procedure that was done on my right hand. I am happy that I have so much more use with this hand and can actually hold a pen and write.
Doctor Berkowitz and his team were ready for me. No long wait. They did x-rays promptly and my situation was well and completely explained. Not the result I had hoped for but still a very caring, thoughtful, well-handled visit. Second surgery is required and that's not what I had expected. Follow up phone call to arrange for immediate PT appt was helpful, as we'd spent time looking at my x-rays and discussing second surgery. I was seen quickly. Surgery pre-booked as it was typically called for and the whole process was handled very efficiently and with genuine care.
Doctor let me know what my limitations would be in addition to progress made and expected.
Dr. Berkowitz always explains what he is looking for and offers suggestions to get you to the optimal usage of your hand/wrist.
The staff were very kind and knowledgeable concerning the pain I am having in my hand.
Was seen quickly, appointment was thorough but quick, addressed any concerns I had. Procedure I was following up on really helped the condition it was supposed to.
It was a pleasure being seen by Dr. Berkowitz. He answered all my questions, with my memory I'll probably have to ask again. Enjoyed his sense of humor, told him I wasn't going to watch when he put a needle in my hand, his reply "not to worry he would watch everything." [Single best thing is...] When I first went in to see Dr. Berkowitz I was in so much pain with my right hand it was very difficult to do anything. Now after the needle procedure the severe pain is gone and have much more use of my hand.
Very pleased with meeting with Dr. Berkowitz and Mary Jane about upcoming surgery. Explained what was going to happen and put me at ease.
Got the staples out of my arm and was given clear instructions for the next steps for my recovery.
The Dr. explained everything and I was very satisfied and comfortable. I understand if the cortisone injection doesn't work the next step will be minor day surgery. The explanation was very informative. [Single best thing is...] My finger feels 80% better.
Just the overall detail and specific avenues that may be taken for the best possible outcome.
Everyone knew what they were doing and executed their job professionally.
He did a great job surgically fixing the problem I had with my arm. [Single best thing is...] I'm beginning to get stronger and able to do tasks I couldn't do before.
The wait to see the PA, Mary Jane was not long at all. I've known her through 2 surgeons, Dr. Aron and now Dr. Berkowitz. She's a lovely person and had the stitches from carpal tunnel surgery out quickly and was no pain. Dr. B came in shortly after and did quick exam and made sure I knew what to do and expect the next few weeks. I am highly satisfied. [Single best thing is...] Procedure was quick. All hospital staff was friendly, knowledgeable and efficient.
Office feels like home, we have been here so often, we are very comfortable there. [Single best thing is...] Glad the cortisone worked so far.
Kind, very knowledgeable, professional staff...wonderful experience! [Single best thing is...] I felt very reassured, comfortable, and well informed regarding my procedure before, during and after.
