Dr. Laneman is one of a kind. She always enters the room with a warm greeting and smile. She's very knowledgeable and doesn't ever make me feel rushed during my visits. You know she truly cares just by the way she listens to every word and answers all questions.
It was my first time doing a Telehealth appointment so I loved the convenience of being home to get my questions answered. Once all the kinks were figured out with the video and audio it worked out perfectly! All of my questions were answered in a way I understood without having to make a trip in to the office.
The time of my appointment and the time I was checked in to be set up in an exam room was over my expectations. Check-in was cumbersome, when checking in for weight and RX information, one person began the process and then left, a second one took over and went over the same information that had previously been covered. It was wasted time on the part of the employees.
The Doctor was very professional and made me feel comfort.....