Treatment was quick.
Hook up/tech part worked perfectly, great to see Dr. W, no issues with communication, all good! Great experience, everybody made it smooth and easy.
I am happy with the new COVID 19 protocol for entering the building. The wait seems less and waiting room uncrowded. Dr. Wasserlauf and his team are wonderful. I ask a lot of questions regarding my injuries, options available, and best treatment plan, and Dr. Wasserlauf is patient enough to go through each while showing me and explaining on my MRI.
Waiting on was a timely manner. Dr. Wasserlauf was great.
Walked in and was immediately taken care of. We call that 1 benefit of the corona virus (get people in and out). Stream lined service worked perfect. No sit and wait.
Quick turnaround from initial call to Virtual visit then a face to face visit.
Doctor is compassionate and cares.
Specific information about my shoulder.
Pleasant staff, caring and very attentive.
It was quick, efficient, and treated respectfully.
Glad that cray was right there and I didn't need to make another appointment to do that. Dr. Wasserlauf understood my injury, listened to me and knew how to treat.
Dr. Wasserlauf clearly answered all my questions in an unhurried manner.
The professionalism of the staff and their attentiveness of the professionals
The visit was fine but I have been waiting for 2 weeks for a call to set up surgery. I had assumed the call would come in a day or two. I have left 2 messages and still have not received a call. If there is a big delay it would be nice to know how long that is.
Very concerned about best results for me.
Felt doctor understood my problems.
Waiting area very clean. Prompt service, courteous staff. Proper infection guidelines are followed. Everyone had mask on, did hand washing, and strict instructions.
[Highly satisfied with] the treatment.
The teleconference went well and feedback on my progress was very good.