Brian was interested in my issues and answered every question. The provider showed he cared about my issue.
He listened to me. [Single best thing is...] Referral to Specific Specialist outside of Advanced Orthopedics after going over MRI Images with me.
Brian is friendly and very knowledgeable. He asks the right questions and gives good answers
My dressing was bleeding. I got right in to be seen. Brian took off the dressing, cleaned the wound and redressed it, all the while reassuring me there was no problem.
Pleasant, on time, explains everything. My knee is feeling much better!
Didn't have to wait long to be seen by Brian. He made me feel at ease even after I found out I needed a total shoulder replacement. I like that he showed me my x-ray and explained what we were looking at. I didn't feel rushed and he was very gentle when he gave me the cortisone injection. Was happy to see the precautions that were being done to protect us from Covid-19.
Brian Katz is an expert on giving the shots to my knee. Always satisfied to be treated by a friendly capable professional.
Considerate of my needs. Honest.
Brian Katz is always very helpful. I trust his judgement. He showed me the x-ray picture and put my mind at ease. I've been seeing him for follow-ups after I had the surgery from Dr. Ruark. He's very knowledgeable. I trust both of their knowledge.
Under the circumstances of the present situation everyone there was very pleasant and efficient.
No reason not to be satisfied.
Everyone was so nice and calm. It made me feel relaxed. Considering the situation. [Single best thing is...] Not having that grinding pain in my knee.
Brian is well informed and very professional, I have as much faith in his ability as any doctor. He's always courteous and listens. I had fluid on the knee, and had to be drained.
PA Katz is great. I came to Advanced Ortho because I was a patient of Dr. Ruark's previously and am coming back for more surgery. PA Katz has been made available to me to speed the surgery process, guide me along, and attend to my pre-surgery needs. He really has a good patient interface manner. In spite of all the Covidmania going on, he is rock solid. I got my cortico-steroid injection and he explained that the surgery was being pushed back and explained the impact to me. Good dialogue with provider. Even the office staff is friendly and helpful.
The young man has a reasonably good bedside manner which for my part goes a long way in servicing his patients. He explained and was to the point in a short amount of time.
My questions were answered and personal protection protocols were followed.
Got checked in very fast even with the COVID checking etc. No waiting time in the Doctors office and this being my first meeting post-surgery I was told specifically the surgery issues, took out my stitches, gave me some exercises and a therapy group to see and I was on my way.
Patient care was great. Very informed.
I like Dr. Katz, office staff is always nice and pleasant, Kelly is the best. [Single best thing is...] Took out staples.
Prompt, painless, informative. [Single best thing is...] painless.