I had my staples removed. All my questions were answered completely and intelligently. X-ray showed no damage to new hip.
Knowing that the problem was fixed, I got a long road ahead of me, but full confidence in the surgery procedure. I thought they listened then answered all my questions. They were honest and straightforward, and I felt comfortable. I think when it comes to wearing a sling the office staff, PA, and doctor should be on the same page. I was told I need to wear one all the time, then only in public so no one bangs into it, then lastly wear it all the time again.
Compassion and understanding Relief from long lasting knee pain
Brian was very nice easy to talk with. Everyone very poo professional and friendly.
The gel shots help my knee. The next day I was leaving for a two week vacation to Quebec and Montreal and I wanted to be able to walk around and the procedure made that possible with less pain. The visit was quick. I didn't have to wait longer than five minutes in the waiting room, and only a minute or two in the doctor's office. Everyone is very friendly. The PA answered my questions regarding the possibility for future knee surgery. While I appreciated his honesty ("it's definitely going to be a full knee replacement"), he also said it will be the most painful thing I will ever experience. I don't think that's a good thing to tell a patient. Now I never want to have it done.
Attentive, thorough, friendly, encouraging.
I liked Mr. Katz' attitude and he was prepared to see me. He assured me that I would be taken care of by his office.
Brian was honest and said my knee was more complicated than most and they referred me to Dr. [name] in Pittsfield,Ma.
seen in timely manner,after exam everything explained in detail and what next had to be done.what treatments that could be done and his recomadations.
The cortisone shot helped my shoulder pain immediately, unfortunately it didn't last long. Brian was friendly, courteous, thorough and explained the issue to me. Made me laugh. Made the pt feel very comfortable
Everything is going very well.
I've had shoulder injections before at other locations and it was so much better here. I hardly felt it. So pleased! It was quick and painfree! Very curtious staff!
This was my first time meeting Brian Katz. He was friendly and skilled. He listened to my concerns and explained things clearly. In the past, I had met with Dr. Ruark; Brian had a lot to live up to, and he more than met that standard.
Fairly painless procedure. Received prompt efficient care.and good interaction with provider.
Brian spent time with me and explained to me what the problem was. He gave me great options.
Informative and painless. Very quick response for an appointment
Brian is always cheerful and pleasant (which is an art in and of itself on some days) - I look forward to the treatment of course, but I thoroughly look forward to seeing everyone - great team! When you first walk into the office, there is, as crazy as it sounds, a calm feeling of relaxation - Debbie, Jennifer & Kelly always great you with a good morning/afternoon and more importantly with a smile - they are always pleasant, asking how you are, and extremely professional.
Brian took the time needed and was very thorough
I feel that Brian was able to answer all of my questions and made me feel very comfortable with any questions I had answered to the best of his ability which was more than I've gotten in the past and I'm looking forward to working with him and the surgeon moving forward.