The receptionist was very accommodating seeing how I mistakenly came a half hour late. The Doctor was wonderful, kind, gentle, knowledgeable and down to earth. Great experience
The staff was nice. The Dr. was kind and friendly and knowledgeable. I had not been to a Gynocologist for maybe 20 years.
Answered my questions and gave reassurance and clear instructions.
Brian is a wonderful doctor. I have been a patient of his over the years throughout the birth of my two children. He's very knowledgeable and good at what he does.
The dr is fabulous he's gentle and explains everything in every day terms I've been going to him for years and highly recommend him to any woman
I was able to get an unscheduled sonogram immediately after my appointment and then Dr. Bienkowski assessed the images and provided feedback/treatment right after the sonogram.
He was amazing- he actually listened to me- and helped trouble shoot what my issue may be- very caring and understanding!! Something very rare these days!!
Staff were friendly and helpful. Dr. Schipper was wonderful, as always -- taking time to explain things, answer questions, and putting my mind at ease.
Dr Heyman was very professional and knowledgeable. She readily answered all my questions and provided valuable patient education. I appreciate her gentle bedside manner. I will definitely recommend her to my patients, family and friends. She is a wonderful asset to the community that she serves. Thank you Dr Heyman!
My physician spent a lot of time listening to me and addressing my concerns.
Obstetrical Appointment (routine)
I had a good experience with all of the staff we encountered.
My visit went well as always, i didnt have to wait a long time in the waiting room. I was greeted by the front desk, Amy is always so nice and always helpful to any questions I have.
I love this office and the staff!! Dr Heyman is my favorite and the only doctor I will see. She is very sweet and caring. She always makes sure her patients are comfortable during the whole visit. I love her!!
Leah Howell is really nice and really give much ears to what u say. Am an African and got ascent but she never tried to ignore what ever I wanted to say but tried to get exactly what I meant. Loved and really appreciate her.
I felt like Dr. B really listened to my concerns and offered suggestions and things to think about to solve my problems.
The overall exam and check in was quick and easy. All of the staff were very friendly and accommodating.
Dr. B was very personally, he also took the time to answer all my questions and concerns.
Been going here for 19 years, never any issues. I feel like she really listened, the assistant was very nice as well
The doctor well informed me of everything that I needed to know about birth control and was answered all my questions.
Appointment on time. Dr Heyman is always pleasant and professional
Dr. Castillo is very friendly and knowledgeable. She takes her time to explain things, and she makes you feel comfortable.
Kim takes the time to Really listen, explain things, and offer suggestions. She's kind and understanding and very easy to talk to about sensitive, personal issues.
My OB gave me the most personalized care and answered all my concerns. As always, she was friendly.
Staff was VERY professional, yet friendly and kind. Office was welcoming, clean and professional.
Easy check in. Went back fairly quick. Didn't wait long for doctor
I was very nervous and Dr. Schipper made me feel very comfortable.
The appointment was on time. Dr. Duroseau asked questions and answered my questions. She made me feel like a person not just a number.
Very professional and willing to answer any questions or concerns.
Helpful staff. Personable phlebotomist. Knowledgeable provider.
I got the information I needed, but have not made an appointment for the procedure. I was told someone would call, no one called.
Doctor takes time to listen and is knowledgeable about my condition and it's treatment.
Doctor wasn't very friendly. She did what she was there to do but she made me feel uncomfortable at times. But she fixed the problem.
Professional yet friendly, not a long wait, efficient check in and check out.
Friendly, professional and polite service from check in to check out
Alyssa really listened to my concerns and took time to explain my options.
Dr. Heyman really listened to me and seemed to understand what I'm going through. I felt more "heard" than I did at a recent pcp appointment.
Kim is very professional and makes me feel comfortable. Everyone in the office is kind and helpful.
dr was extremely informative of my options and gave me exactly what I was looking for
Alyssa was great! She was kind, caring, and informative. She made my visit very comfortable and painless. She performed the exam thoroughly and made me feel at ease.
Perfect wait time, only one other person in waiting area, all of the staff was incredibly friendly an through.
Dr. CAPONE is a compassionate medical professional. She has an understanding of medicine and how to solve female problems. She is my preferred doctor.
They took every precaution necessary to keep the patient's safety.
I called in for a last minute appointment and the scheduler was able to get me seen same day! Everyone from the front desk, to the nurse, md and phlebotomist was very welcoming and was able to help answer any questions I had!
Dr. Schipper answered all my questions and concerns. My appointment was on time and process was smooth.
Dr. Williams takes the time to listen to concerns and answer questions thoroughly.
Dr. Heyman answered all of my questions and was very helpful. Dr. Heyman also did my c-section and was amazing. He was very efficient in the OR and made the whole experience very pleasant. Thank you Dr. Heyman for making me feel so comfortable and helping us add to our family.
1. Extremely long wait before seeing the doctor 2. I had paperwork sent to me by mail in which I completed and hand delivered a week before my appt, then I received an email with that same paperwork that I completed ...again. Then I got to the office and the receptionist said I had not completed the paperwork that I hand delivered. I assured her that I absolutely had done it. She checked her computer and voila - there it was. Please check before telling a patient what they had not done. 3. I love the contactless check-in, but again, it was asking me for information that I already provided. I am not going to continue to redo the paperwork. To me, this says that my time is not valuable. If you need it done electronically, then don't sent me the hard copies.
Like the efficient service and less hectic activity at the Urbana office when just going for annual wellness check.
From the women at the front desk to the ladies who weigh us in to Dr. Schipper, everyone is professional and helpful. Dr. Schipper is a God in my eyes. I love him, and I am always bragging about him and recommending him to other women. Even women out of state!!! He's the best!
Dr. Schipper is a great doctor. The staff are courteous and helpful. It is a clean environment and precautions were taken for COVID restrictions.
She took the time to speak with me about everything going on. Explained my options, explained her recommendation, and answered all my questions.
All front desk staff, nurses and Dr. Bienkowski were all very welcoming, pleasant, courteous and thorough. They took the time to listen to me and look me in the eye and treat me like a human. Very good experience!
Dr. Schipper is always friendly and makes you feel comfortable with an uncomfortable situation.
It went well! There was some discomfort but that is to be expected, and I just want to be sure my IUD is properly in place.
Dr. Schipper was very nice and knowledgeable. He listened to me and gave me solutions. I highly recommend him!!!
Quick check in procedure. I was seen quickly and Dr. Lee is an amazing doctor. He really cares about his patients. He listens to you and gives constructive feedback. He is a great advocate for his patients.
Dr. Bienkowski has been my doctor for 35 years. He always listens to you and explains things to you.
Dr. Williams took the time and listened to me and discussed my situation. She made me feel very comfortable.
Fast and easy check in.. Dr .Heyman is great... friendly ... professional... efficient . Love Capital!
Doctor and staff very professional, easy to speak with, knowledgeable & comforting.
Appointments throughout pregnancy (not just this appointment and NOT specifically Dr Williams) were extremely rushed and not informative. It was my first pregnancy and I did not get any guidance. I felt unprepared and uniformed.
The people are friendly. The doctor is nice, friendly and knows what she's talking about.
Easy check-in with no wait time. Friendly and knowledgeable staff and doctor.
I was able to get an appointment in a timely manner. Office staff was helpful and process for new patients was streamlined. Communication through text/email was easy to sign up for. Dr. Duroseau is excellent!
Everyone treated me with kindness, professional, and caring. That means a lot to me. Dr. S. Is a super Doctor, professional, cares about how I feel about my situation. That means the world to me.
Dr. Schipper was very nice and comforting. He takes a genuine interest in his patients.
Staff is willing to answer any questions or help you anyway they can when you come in for your visit and not make you feel silly about asking a question.
The doctor was nice and professional, took care of the situation. Very good
The wait was minimal, my doctor answered my questions about birth control options, and I was treated with care and respect during my exam.
Dr Heyman took her time, made sure to set expectations and then made sure to answer all my questions. She really cares about her patients.
It was a routine exam but Dr. Schipper was very thorough. He is professional and friendly. He always puts me at ease.
None of the people I encountered were friendly. Visiting a doctor's office is already uncomfortable as it is, the least they could do is be friendly and have a good bedside manner.
Dr. Duroseau is amazing. She always acts as if she has no where else to be. She is definitely a patient advocate.
I was late for appointment, called ahead and Dr. Renee was still able to see me. I have limited time to take off during work hours and being able to be seen when I do is appreciated.
I was a patient of Dr. Araiza but when he retired I changed to Dr. Scheipper. Felt very comfortable with the visit.
It was my first visit with Dr. Castillo-Martinez. I really liked her, she was thorough in her exam, explanations and care. She will definitely be my first choice of doctor from now on.
She is very kind and respectful, treat patient with quality and equally. She always gives the best advice for your health. She is fun to be around.
The team at the Urbana location is simply a delight to interact with. They make you feel so welcomed. I was a little anxious for the procedure (nobody is excited for cervix biopsies) but they made me relax and explained me all the steps of the procedure. The person at the front desk (sorry I didn't catch her name) was the sweetest person I ever met at a gynecologist office. She's the first face you see and she never stopped smiling and was really helpful to me and other patient. The procedure itself went really well as Dr. B is a wonderful gynecologist who is experienced, gentle and took the time to explain everything.
Have a lot of confidence in Dr. Renee Thomas-Spencer. Have been seeing her for years.
Dr. Leonard B paid close attention to me and everything I was telling him, he is also tuned in about me having a hard time trying to conceive and I appreciate that about him.
I felt like Dr. Castillo was really concerned about what I was concerned about and listened attentively to what was going on. She had such a compassionate and caring approach towards me and what I was feeling - which was really nice because you don't often get that from family or friends who just assume you know what's going on and can handle everything.
I was able to get an appointment quickly. The staff was very pleasant, and Dr. Bienkowski addressed my problem directly and discussed it with me at length, including suggestions for how to proceed.
I waited for 1 hour 15 minutes before the doctor came in. She told me she had a procedure she had to do. I understand that. It would have been nice to have a nurse come in to tell me she would be delayed. I was ready to call the front desk when the doctor came in.
The staff and the doctor were very friendly. The doctor answered all of my question with clear and detailed information. she was also very patient.
Dr. Lee is always a very caring and professional gynecologist. He was my OB when I had my children and he continues to challenge me to take better care of myself as I continue through my life. He is an extremely good doctor.
Dr. B is a stellar Doctor. He takes his time and explains in detail issues and concerns. I've been seeing Dr. B for years.
Doctor was polite, friendly, and reassuring throughout the examination.
Dr. Schipper is always very knowledgeable and makes me feel very comfortable when I am there every year. I love him!
They were able to reschedule my appointment promptly within the same day which was great.
Check in was efficient. COVID practices were in place and appropriate. No extra wait time-appointment was done at time scheduled.
Dr. Bienkowski is always very kind and understanding and offers sound medical advice without bias.
Dr Schipper is so kind and makes me feel like my health is truly his concern.
He was concerned and asked questions and was very pleasant glad for the experience.
Muy Excelente Doctor gracias. [Translation: Very excellent doctor, thank you.]
Didn't wait long. Doctor explained my problem. He answered my question. Check out was quick.
The staff and the doctor were great. They made me fell safe with it come to the concerns of the COVID and the procedures they are following.
The staff is very friendly and professional. Dr. Yeung Lee is awesome. He explains things in a way that is very understandable and funny.
They changed the appointment from initially a consult to a wellness exam without skipping a beat. Very professional.
I had called Dr. Thomas after hours because I was concerned I was having a miscarriage. She fit me in for an appointment first thing the next day. She was on time for my appointment, and very reassuring during a difficult time for me.
Dr. Bienkowski took the required time I needed to explain some medical concerns. He immediately put a plan into action to try and help me. I had blood drawn THAT day (not scheduled to have it done) as he needed it to figure out the concerns I told him about. He also scheduled me to come back 7 days later to council me on results and our way forward. Great experience...
He was excellent, gentle, kind, sincere, honest, I trusted him and he made me feel very comfortable and at ease.
Dr. Thomas is my favorite doctor. She is thorough, caring and professional.
Attention to patient and detail. Timeliness honesty and sincerity.
Very empty waiting room, fast service at the front desk, very fast once was in the room.
Staff is pleasant and Dr. Schipper is kind and his bedside manners are exceptional. Always patient with answering all my questions or concerns. Always providing exceptional care physically/emotionally to his patients wellbeing.
The staff is always pleasant. The office is always clean. Dr. Thomas is always wonderful.
Dr. Lee is a patient concerned Doctor. He is passionate about his career choice. I find him to be educated in many areas of health and he asks questions regarding my health and takes the time to explain new features the office has to offer.
Dr. Schipper, Friendly easy to talk to and understanding to my fears and concerns.
I love Dr. B. Heyman. I'm comfortable in otherwise uncomfortable situations.
I received the services I was expecting. The doctor and staff were polite and helpful.
The doctor asked detailed questions questions about my well-being.
Efficient and comprehensive discussion re the medical issue with problem solving.
Dr. Schipper is always great! Always pleasant. Always remembers pervious conversations. Always concerned with my wellbeing! Win for me!!
He is the best doctor been seeing him for 22 years now and he was one of the doctors who saw me through my pregnancy.
The appointments are efficient, professional, and also personal. I always enjoy chatting with Dr. Thomas and I appreciate that she takes the time to have a real conversation during the visit - it not only makes the visit less stressful, but it shows that she values the humanity of each patient.
The doctor was very nice and since I get nervous at doctors appointments, she put me very much at ease. She is very knowlegeable and very kind. This was my first time with her as I saw Kathy Bell for 20 years. I was very happy with this doctor and had a very good visit.
Dr. Thomas is always so easy to talk to. Conversations are effortless and before I know it, the typical uncomfortable exam is done. She makes the most uncomfortable a comfortable experience.
[Highly satisfied with] Doctor's proactive checking & testing. Took care of getting everything done that day.
Very concerned and supportive staff. Doctor was caring and explained thoroughly.
Amy Heyman is always cheerful and professional. I feel she is especially good with my particular difficulties during exams. I highly recommend her.
Love Dr. Bienkowski - he delivered both of my children and is extremely competent.
The doctor was very friendly, asked a few questions and explained every 3 year pap needed. He was pleasant and I felt comfortable with him.
Although this is a routine exam, I felt like it was just routine, with less personal interaction. It would be nice to have a chance to speak with the doctor in an office setting about how things are going vs. the exam room with scribes present.
Dr. Williams was welcoming. I had a few questions and she was more than helpful
Dr. Heyman is wonderful. She takes the time to answer questions and has conversations with you. Super sweet!
Dr. Williams was amazing. She was considerate of my concerns and able to explain the answers to my questions in a professional and clear manner.
Dr. Williams took time go over several options and explained each one.
Doctor was willing to listen and then provided several solutions. I appreciated that she took my input seriously and respected my option to choose. It was empowering.
It was quick (the right amount of time) and easy. Dr. Heyman was very friendly.
The check in process makes no sense. Why check in online if you have to do the same exact thing in office. Especially with COVID, I don't want to touch anything. I have had many appointments and all allow virtual check ins and you do not have to redo check in on site. The duplication makes no sense.
All of the staff from reception on through are polite and helpful. Questions are always answered in a timely and thorough manner. Dr. Lee is just the best!
Dr. Bienkowski listened to my concerns and did the appropriate testing. I had been to 2 other OB/GYN practices previously and they did not address the situation.
I trust my provider. Dr. Lee listens to my concerns and answers my questions.
She was very professional, asked question, answered questions. Made me feel relaxed and like I'd know her for years.
Dr. Heyman is a great doctor, he is upfront and explains all your options.
Short wait time. Very friendly and informative nurse and Dr. Duroseau was wonderful!
He was great! Held Normal conversation during a normally ackward exam! Very pleased!
he said I needed to drink more water and proceeded to show me what pee should look like asking over and over again if I understood I kept nodding as I understood but he kept asking over and over I felt as if he was being rude and a smart ass I understand a demonstration but the amount of times he asked was unneeded I'm unsure of your protocol but I'm sure you put lube before you enter that metal think that enters you. I'm sure he didn't which made it more unpleasant than usual. I was very upset with this check up doesn't make me wanna see him again.
No interest in patient issue. No explanation of diagnosis or implications to lifestyle. Did not listen to patient symptoms. Will never return to her.
The doctor was very nice and spent time talking to me before the exam.
I was happy with Dr. Beinkowski with an interpreter that I understood what he explained and answered my questions.
The office was clean, set up appropriately for COVID-19 safety. I was not made to wait long to be seen, which I truly appreciate!
Fast check-in. Short wait. Dr. Schipper was friendly and personable, as always. :)
My doctor was extremely nice and I felt really comfortable talking to her. She was very informative and detailed.
Easy process of scheduling, check in and was seen earlier than appointment time.
Dr. Thomas is a good listener and looks at your health and concerns in a 'whole person' way. Aspects of your life impact your general health, and she totally gets this.
This was a short follow up visit. Communication was good, easy to access the telehealth call. Dr. B was on time and audio/video worked as expected.
Dr. Beinkowski and staff listened to my concerns and took the time to schedule the bloodwork I requested.
Doctor is wonderful, caring, knowledgeable, friendly, just wonderful!
It was my first appointment with the group and I was quite nervous as its my first pregnancy. They were extremely accommodating and worked with me.
Explained the recovery process well, went into detail on some questions I had about my body and was able to thank her for delivering my baby.
So thankful for the friendly manner of the staff I interacted with and for Dr. Brennar patiently answering all my questions.
Dr. Heyman took amazing care of my family & I during my emergency C-section and throughout my pregnancy.
If I could give a 5,000 star rating, I would. My last appointment was my third visit with Dr. Castillo. She works with you to address any health concerns, rather than just informing you what to do. she answers all my questions in detail and always makes me feel comfortable.
My questions were answered. The office was very attentive to clean re. COVID19. Friendly, helpful staff.
[Highly satisfied with] The people at the office and the doctor.
Dr. Thomas is always attentive and gives patients the proper time to hear and address concerns. The pandemic has not diminished her level of care.
Efficient check in. Short wait. Excellent, as always, help from Dr. Schipper.
Hormone Replacement Therapy (HRT)
Received detailed information to my questions. Very caring and understanding.
Dr. Heyman and staff are very supportive, thorough, and there was no waiting for my visit and exam.
The doctor really seemed to care about my health and well being and made me feel comfortable.
Dr. Brian Heyman and the nurse were both kind and professional. Their manners put me at ease. I was not highly satisfied because the wait to be seen was a little longer than I would have liked, but the exam itself took only a few moments. The lady who then drew blood for me also made my day. I dislike needles, yet felt almost completely relaxed during the blood-drawing process and did not feel any pain or discomfort. I do not know her name, but please inform her that she is awesome!
#1) Dr. Heyman runs ON TIME. #2) Dr. Heyman is attentive, personable, focused, efficient but not rushed. #3) Office is clean, staff is pleasant and accommodating.
Dr. Brenner is caring and thorough. She explains information and answers all of my questions.
I had an excellent experience in my appointment. Dr. Castillo is a great doctor.
The office is run efficiently and staff was professional and courteous.
Dr.Schipper and staff made me feel comfortable and fully aware of how they would treat my issue answering all questions.
Rudimentary appointment-got a Pap smear, pelvic exam, breast exam.
They went above and beyond to get everything done that day to help.
I have never bled so much after a pap. And it has never hurt so much as well.
Took his time Explaining my problem and the options available to me. Was friendly and calming.
I waited in waiting room for over half an hour. Too many people (4) in the very small patient room.
[Highly satisfied] Because the staff was so nice and they saw me quickly. Very efficient.
She was enthusiastic and very professional in handling the situation and gave very good care. Also her smile keeps the patient stay happy.
The Pap smear did not go well for me. I think the doctor was trying to help me through it but it was just so painful and lasted a while.
I was able to get an appointment quickly for my issue and my provider was patient and thorough and never made me feel rushed.
Doctor was rushed. Maybe a 5-7 minute visit to discuss test results and surgery options. Did not leave there feeling very confident.
Dr. Bienkowski took time to talk and was very comforting and informative
All my questions were answered and my requests met. I have been going here for over 25 years and have been very satisfied
I do not feel like my needs were properly addressed, nor like my concerns and previous medical history were taken into consideration. Having mentioned my previous medical history of seeing multiple specialists, diagnoses, and previous treatments that had worked well for me; I felt these points were not address, swept aside, and my concerns were written off. I did not feel comfortable having a non-mental health related medical professional tell me confidently that I had a depressive disorder when he had not even asked about the details of what I was experiencing.
I didn't need to wait very long once I checked in. Dr. Heyman is very professional and competent.
Dr. Thomas is very kind and made me feel reassured, which is so important to me as a patient. She is also very knowledgeable and I know that I am receiving the best care with her.
The doctor was terrific as was the surgery coordinator and nurses.
Obstetrical Appointment (routine)
It was a routine check up, but I usually feel rushed. I didn't really have any questions, except a blood blister on my lip. The doctor didn't even look at it since I was wearing a mask. I said I was going to see a dermatologist and she asked which one.
Easy check in. Called back at actual appointment time. Helpful nice staff. Amy Hayman takes a genuine interest in me. I was in and out in no time...love that!
Check in was easy and on time. Doctor is attentive, and personable.
All the nurses were very attentive and Dr. Schipper has a way of making you feel very comfortable and easy to talk to.
I have been having issues and Dr schipper and Kim Capone were great on getting me the help I needed
Dr. Schipper has been my gynecologist for close to 35vyears. He is always professional, takes time to talk and listen and his staff are equally kind and professional.
I was told I needed to come in for my yearly well visit when I had been there several times during the last couple of months to have examinations, my mirena removed, two ultra sounds on my ovaries and uterus and a biopsy done - only to be told that I had to come in again in order to get a simple hormone medicine refilled. I expressed I didnt want to come AGAIN due to covid I was told I could have had a telemed appt. but we didnt see how that would work with no breast exam or internal. I wasnt even due for a pap - I would think under these circumstances someone could have called in the presecription.
After my medical visit, I waited 15 minutes for someone to get me for my bloodwork. I final asked the blood tec if she had paperwork for me and was told no but she would look into it for me. She came back and told me to sit down so she could do my bloodwork. She looked up my name and got the paper work started. No one every followed up with me even when I open my door and was standing in the doorway of my medical room. My whole appointment took an 1 hour and talked with the doctor for 10 minutes.
Dr. Thomas is always very pleasant and professional. She answered all questions and suggested a screening since breast cancer runs in my family and I appreciated that.
Dr. Heyman was kind, thoughtful, and a good listener. She patiently listened to me and was very respectful throughout the visit. She ensured I received a needed test.
Dr. B always takes his time and explains things in a general caring way. He is professional and thorough.
Dr. Schipper listened carefully and addressed my concerns. He was very personable.
Dr. Schipper's bedside manner is always excellent. He truly cares for his patients. He makes you feel comfortable and very easy to discuss your health with.
As always, I believe this office has the nicest staff and doctors. I have been going to Dr. Schipper for many, many years and he listens to my concerns, I'm never rushed, he is thorough in his exam and I hope and pray he NEVER retires!!! :)
Dr Thomas is always nice and polite and always listens to your concerns
Friendly and caring office staff. Dr. Schipper is fantastic and patient. He truly cares and answered all my questions and concerns.
Dr. Bienkowski took plenty of time to explain everything in my patient plan. He has a calm demeanor, and proceeded through my exam and post exam plan of care explaining everything as he went along. Highly recommend!
Obstetrical Appointment (routine)
The staff are polite, respectful, and patience. Dr Lee is thorough, honest in his exam and he attentively listens to his patient.
Dr. Schipper was very professional and took time to listen to and answer my concerns.
Dr. Brenner is very kind and compassionate when speaking with patients. She listened intently to what I had to say.
Dr. Bienkowski is always so pleasant and I truly believe he is interested in my wellbeing.
Obstetrical Appointment (routine)
Dr B Heyman is an amazing doctor. He is very knowledgeable. I fully trust anything he says.
The original doctor I was scheduled to see what running behind. I was told of the issue immediately and scheduled to see another doctor at the same time so I did not have to wait or reschedule. Dr. Heyman and his nurse were very nice, answered all of my questions and took my concerns seriously.
Dr. Brenner is great. She has the right mix of genuine personal warmth and knowledgeable professionalism.
Dr. Thomas is always pleasant and helpful in helping you out with questions about your body! Great help and wonderful bedside manner!
The office itself is always ready and efficient. Dr. Schipper always gives support and takes care of any questions or needs.
I was extremely uncomfortable having to take off my clothing & be checked even though the abnormal blood flow had been examined the night before at the frederick hospital & clearly determined as abnormal left over stuff in my uterus after having an abortion then relayed to Dr. Heyman whom I was suppose to see. I felt even more uncomfortable when was almost made to feel like I was bleeding a lot & it was overwhelming for the doctor (facial expressions) The doctor quickly left the room after examining leaving behind the utensils she used to examine me on the counter with blood clots & I was given alcohol wipes to wipe a copious amount of blood off my butt, between my legs & vagina. Very interesting energy seeing as its an incredibly emotional & difficult situation.
Good discussion of data and jointly agreed on next step of consultation
[Highly satisfied] Because Dr. Schipper is trying his best to find out what the problem is.
Dr. Lee was very straight forward and honest about the need for surgery, what to expect (before, during and after). The nurse (Lexi) and surgery coordinator (Denise) was also very helpful and personable.
Dr. Schipper is as caring, kind, and compassionate as I remember him... I was a patient years back and he is still as wonderful a doctor as I remember!!
The doctor was compassionate. He gave me time to express my thoughts and allowed time for all my questions. He explained what future treatment was going to be. He was honest with me.
Dr. Brenner listed to my concerns and explained what I should be doing. She told me if I had any concerns to call the office.
Dr. Thomas has a wonderful bedside manner and explains everything in great detail. I was seen for a very emotional OB emergency and the staff responded quick to my concerns and I feel I received great care.
Dr. Brenner was professional and very easy to talk to. She took time to listen to me, which I greatly appreciated.
Safe, quick, efficient environment and process. Typical exam, long standing relationship with Dr. Lee. He answers questions and encourages healthy living for the patient.
I got lucky and got an appointment the day after I called! Had to travel to Mt. Airy but it was worth it.
Dr. Lee was patient, kind and professional. I have experienced sexual trauma in the past and some very negative gynecological appointments with other doctors. Needless to say, I was extremely anxious about the procedure. Dr. Lee eased my anxieties by answering my many questions, talking to me throughout the procedure and treating me with warmth and kindness. I also appreciated his many reminders to take care of myself (I.e. getting the flu shot, scheduling annual check ups, etc)
Dr. Schipper has a sweet bedside manner. He's extremely patient, kind and a true professional. He has performed two surgeries on me. His work is flawless. I have hardly any scars and little to no pain. He is a surgeon-god!
Dr. Schipper was amazing. He made me feel very comfortable and I felt that he treated me like family. Additionally, my procedure was quicker and smoother than expected. I knew that I was in great hands.
Everything that needed to be addressed was addressed and all questions I had were answered.
Dr. Schipper is always pleasant smiling, ask how I'm doing if any problems.
Dr. Schipper AND the entire staff were highly qualified and very pleasant and knowledgable with my visit. Have been to this facility a few times now and always have been well informed, all staff very pleasant and have always made me feel very comfortable and welcomed.
Since I first met Dr. Schipper and his staff back in July, 2020 I have been impressed with them. The staff is always friendly and helpful when I call in to talk to them or about my appointments. Dr. Schipper was referred to me by my primary care physician Dr. Lee when my problem started. Even then, when I talked to other friends of mine they knew Dr. Schipper because they went to him as patients and talked highly of him as well, it really put my mind at ease and helped with what I was going thru...
The Doctor was extremely detailed about my surgery, and about what I should be experiencing at this time in my recovery.
I have no complaints. I like how relatable the doctor was, it's a nice change. :-)
Dr. Bienkowski is always professional and listens to my questions and concerns.
I felt like the appointment was rushed, I asked certain questions that were kind of answered, but not really. Was never asked about other medications that I am on, usually at my well women's each year I am asked about it. The appointment seemed rushed and I didn't like that. I had 2 previous appointments with Dr. Castillo and that's what made me request her this time for my well women's visit. #1, she had no idea who I was this time, but she remembered me at the other appointments, #2 this visit was very unsociable.
Nice hospitable environment. Wonderful, nice and caring staff and doctors.
I arrived a little before my appointment time and was taken to my exam room right away. Dr. Heyman is always very nice and she explains everything she is going to do before she does it. She always asks permission before she touches you and always has time for questions.
Hormone Replacement Therapy (HRT)
Dr. B took as much time as needed. I didn't feel rushed. He shared some of his own experiences making a connection.
I felt uncomfortable with the doctor - he was rude, condescending, and presumptuous. I did not feel free to speak my mind or have a conversation about my options with him. I will not be seeing him again.
After a tough few days, my doctor was sincere and caring about the problems I was having.
This was my first visit to the Mount Airy office (I have gone to the Frederick office and Urbana office before). The office staff in Mt. Airy was friendly and the waiting room was nice, clean, and relaxing/calm. When I met with the nurses, they were thorough and helpful. Dr. Thomas-Spencer took her time while meeting with me. She listened to my concerns, explained her concerns, and made appropriate recommendations regarding the reason(s) for my visit. While one of the reasons for my appointment was stressful and concerning to me, Dr. Thomas was calm. She gave me reasons why I might expect good results, and she gave me information and a follow-up plan if I did not receive good results. She provided valid reasons for why certain tests were warranted, given the reason for my visit. Dr. Thomas is honest, hopeful, encouraging, and knowledgeable in this field. I trust her and have personal experience that she is providing the best care for me and her patients.
My doctor listened to me and did not dismiss my concerns. He gave me pamphlets and provided good information.
Everyone was extremely caring, especially Dr. Schipper. He relieved my anxiety about my medical condition.
I have had Dr. Beinkowski since I was 12 years old. Had to change for a couple of years due to insurance, came back with new insurance and he didn't miss a beat. Best gyn out there!
Hormone Replacement Therapy (HRT)
Dr. Schipper always makes me feel secure and cared for. He always has time to answer my questions and I always leave the office feeling satisfied that my medical needs were addressed fully.
Front desk staff was courteous, wait time was short, MA was polite and interactive. Dr. Costello was pleasant, a great listener, clear explanation about what I was experiencing which was very helpful and it calms my fears.
The staff was professional and I did not have to wait long. I felt like I mattered as a patient to all staff members I came in contact with.
I must first say that I was highly satisfied with my actual appointment with Dr. Schipper. My issue is with the check-in process. I filled out the pre-registration form on line prior to my appointment. Then when I arrived for my appointment, I had to go through the entire process again (to include scanning all cards). Then, when I was called to the front desk, I had to provide my insurance cards yet again. What is the point of pre-registering prior to the appointment?
Dr. Lee is a highly competent gynecologist and a skilled surgeon. Staff is courteous and helpful.
Staff is always friendly and make me feel comfortable thank you.
Dr. Schipper is a wonderful doctor. He is kind and caring and has been a great doctor over the 20+ years I've been seeing him.
I have been going to Dr. Schipper for more than 26 years now. He and the CWC team are great!
Dr. Pamela Costillo answered all my questions in reference to my physical and a previous gynocological problem that I had. She was very thorough and professional. I am so glad I met her at the walk-in clinic. I will be seeing her as my Gynocologist whenever I have a health issue in the future.
Friendly staff, not a long wait, waiting area was clean and set for COVID-19.
The doctor was very understanding with my problem and gave me great clarification. He was very respectful and caring.
Dr. Schipper was very attentive and helpful when addressing my problem, and providing immediate solutions.
Dr. Schipper is the best. He always takes the time to connect with me as a person and my overall wellbeing.
I called and was able to get a quick appointment as I was experiencing a bleeding problem. Dr. B. was very thorough during the examination and asked pertinent questions. He also ordered an internal sonogram and I was happy to learn that it was available that day in the office so I didn't have to wait for that appointment and the results.
Friendly people. Great doctor. Dr. Bienkowski delivered my second child 30 years ago. Always takes the time to ask about my family and listen to me.
Dr. Duroseau was professional, kind, lighthearted, and attentive. She took the time to explain everything to me, and answered all of my questions with kindness and patience. I left with answers and a plan of treatment, which I have been denied for about 3 years over this issue. Previously I was always dismissed by other doctors when I brought this up. Dr. Duroseau took me seriously and helped me to move forward with what turned out to be a rather simple solution. I am grateful.
Dr. Lee was dismissive of my concerns and my ongoing pain. He advised to take Tylenol which I told him I already had at home and it wasn't helping. He then advised to take my Bentyl for abd spasms noting my problems were not OB/gyn related. My HR was in the 130's and my BP was 150/90 which he was not concerned with, noting I was nervous. I told him they are never that high, it's because I'm in pain. He obviously didn't believe me.
Short wait time, answered all my questions and informed of things I should know.
Upon my arrival I was impressed with the COVID precautions that were in place. Staff were attentive and available to help with the check-in process. Dr. Schipper always makes me feel like he is genuinely concerned about my wellbeing and is very pleasant.
The staff is very friendly and Dr. Bienkowski is very thorough and listens to all you say.
It was quick, the nurse and doctor were both very nice, and helpful. Got useful information for my husband to see someone about a vasectomy down the line too.
Quick and easy check in and Dr. Thomas has great bedside manner! She is easy to talk with and makes you comfortable.
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