I'm so pleased with the outcome of my surgery! I am still healing but, it already looks so much better! Also, I have a bit of hypochondria with medical things. I'm always concerned that something is seriously wrong. Dr. Hess has an emergency line that you can call any hour of the day and he'll call you back. I, unfortunately, called quite a bit during the recovery of my surgery and the recovery of my post-surgical infection. Dr. Hess always returned my calls promptly and was always so kind and patient with me. He never made me feel like I was disrupting his day. He always made it seem as though he was happy to talk to me and alleviate whatever concerns I had.
From start to finish Dr. Hess and his staff were on their A game. They answered every question, reassured me when I was nervous, and never let me feel like I was going through this alone. I couldnt have asked for a better team. I am over the moon with the final outcome, my breasts look like they did when I was in my 20's, I am so incredibly happy.
From beginning to end, I had an excellent experience with Dr. Hess and his wonderful staff. I am out-of-state, and everybody was so accommodating of my travel dates and needs. My pre-op/consultation was scheduled the day I flew in and there was a day in between before I had my surgery. During my consultation, Dr. Hess and Shelly were super patient, as I was very indecisive about what size I wanted to commit to. He made sure I was satisfied and told me he’d stay there all day if it took me that look to decide (of course I didn’t need nearly this much time). Dr. Hess and Shelly came in on Saturday morning for my post-op check up. My entire experience was outstanding and I’m so glad I decided to travel.
Dr. Hess did not try to influence my decision as to implant size. I felt he listened to my wishes. When complications arose after surgery, I felt he truly was concerned and cared about my recovery.
Overall I am very happy with my procedure--a breast lift with augmentation, 5 months after surgery. It took me a solid 3 months to be happy, however. While I was told I would experience some feelings of regret and possible depression immediately following the surgery, I was not prepared for how long these feelings would last. I was in a state of depression/regret for most of the summer. Again, I'm now very happy with the results but I think people should consider how much this could impact them--it is truly a major surgery. I was in quite a bit of pain for a long time as well, and then just discomfort. People should just put a lot of thought into doing this and know you will need a lot of time to be back to normal--as far as sleeping position, wearing a regular bra, resuming normal activities, going to the gym, etc. That said, very very happy with results!
From the initial consultation throughout the entire process, Dr. Hess and team have been absolutely incredible. Every single interaction has been professional and positive. I am thrilled with my results already! It has been transformative in my confidence level and how I feel about my body. For the first time in my entire life, I feel comfortable in my own skin. I am participating in life more than ever before.
I shopped for high waisted pants for the first time in my life today. I almost cried. Everything changed for the better since my lipo. I feel like myself. . Everything from price to the process were amazing, I was comfortable the entire time and not nervous at all. The staff and the doctor were very helpful and compassionate, I would absolutely do this again if I ever considered another procedure in the future. Thank you.
Surgeon was very informative and experienced in the procedure I was considering
Very, Very ,Very satisfied, special when I see myself in the mirror. Thank you Doctor Hess. Fill better of myself with confidences special with my cloths.
Great experience. Quick to schedule surgery, and informative in the process.
Not satisfied with my tummy wish it was a little smaller
The doctor was down to earth and approachable, he had great experience and was very responsive when I had a problem. I’m more confident, I feel healthier & happier
Felt very comfortable and felt like everyone genuinely cared about my questions and concerns
Dr. Hess addressed all of my concerns in an assuring manner. He provided explanations and procedures for any possible complications. I immediately felt very comfortable with him.
Dr. Hess was extremely pleasant and thorough. He was knowledgeable and upfront about what to expect during and after the procedure. He also didn't try to sell me on any needless procedures (such as a tummy tuck) which another provider did. I am definitely going to have my procedure with him.
Friendliness of staff. Profesdionalism of surgeon. He seemed confident and knowledgeable. Had good bedside manner. Ease of scheduling consultation and surgery.
The office is organized and pleasant.
Dr. Hess work is amazing
everyone that I have interacted with at the office have been super helpful, kind, polite and professional. It is almost as I have known them for years. They answered all my questions in a prompt manner and weren’t bothered in anyway when I asked the same question twice.
Dr Hess and his staff were very comforting with my concerns and questions. They were able to quickly get me in for my consult and surgery. Answered any and all questions I had regarding the surgery and what to expect. My surgery is scheduled in 1 week and I feel very prepared for what's to come.