I paid hard earned money for a procedure to be done. 'My breasts are not lifted and look terrible.
I was recommended to this Dr. for reconstruction after breast cancer surgery. Although the surgury done on the the breast I didn't have the cancer in made them alot closer in size there is hardly any difference in the other breast. There is still a large crease and the nipples do not line up.
I deeply feel that I was led to my doctor and that he treated me like a loved one. I felt safe under his care and really enjoyed my time with him- which is funny since medical problems are such a bummer
I had implants that leaked, the doctor removed them. In January I will be able to get new implants. Because Dr Nicolle saved my life.
I felt comfortable and the Dr. was very positive. I am hoping to schedule once I have saved the required amount.
Everyone was friendly and made me feel comfortable. The doctor has a good reputation and is very professional and made me want to schedule my procedure after I had time to make sure I could pay for it.When I went back for my pre op I was very comfortable and helped by super friendly staff. I am looking forward to my procedure this Friday
To be very precise, I did not have a pleasant experience at all. I checked in.. receptionist was nice. The spoke with the coordinator shortly after and she did not take the time to get to know me or why I was doing the procedure. Right away, she recommended what the doctors likes to perform on his patients, and the style he goes for. She didn't go into much detail about the different types of options available for me. I was considering making a second appointment, but she never followed up with me. I'm still waiting on my follow up from her, with information about our appointment discussion and future availability. The before and after pictures were great! But unfortunately, she could not tell me what size they were? Or how many CCs were in the picture. Gave me the impression she did not know what she was doing. To end it, she rushed my right out. I felt like they were just trying to get me out of there since I was one of there last appointments. I still had many more questions for her, but she left. She did not know the answers to most of my questions which made me second guess if she knew what she was talking about. I'm at extremely disappointed with the service, and professionalism, but I am happy to take my business elsewhere. Such a shame to see such poor service.
My breasts are smaller and not very lifted. They still seem low. We ordered 3 implants sizes and surgeon said he would used the biggest ones he could but I got the smallest ones. I paid a lot of money and I'm not very happy with the outcome.
The Dr was amazing and understood exactly what I want and explained everything to me the way I would understand to see his vision as well as mine
My new body is fantastic! I love getting dressed up and going places now. . Dr Niccole and his staff were extremely kind and friendly and calmed my nerves about having surgery. They were thorough about everything and that truly made me feel confident that I had chosen the right doctor to do my surgery.
Your team was friendly, knowledgeable,and educated me on the implants,process and procedure of breast augmentation. I recieved more information from them in 5 minutes then I recieved in a full visit in other surgeons consultation sessions. They had patients and did not rush me.
This will be my 3rd surgery with doctor Nicolle. Very happy with him.
The outcome of the surgery! The doctor listened to my size concerns and I am very happy with the results. I didn't feel like they they helped with my extreme nauseous after surgery
The one thing that bothered me the most is that I never received the rendering of my breast augmentation that I was told I would get. I also never received any follow up and it has been over 2 weeks.
Dr. Niccole was the most Amazing surgeon! I recommend him to all my friends who are interested in getting any procedure done. He fixed my botched job and was very honest about what he was going to do and didn't recommend unnecessary procedures to make more money.
I was treated like the staff truly cared about my situation (rupture of right implant that was done elsewhere) and they were all very friendly and didn't mind all my questions. Cassie let me call her several times after the consult with questions and was always helpful and genuinely a pleasure to talk to. Dr Von Murr was wonderful! I plan on recommending anyone and everyone I know to go to Cosmeticare!
I have been a patient of Dr Von Maur's for several years. I will always use him for any cosmetic surgery I need.
When I did have problems both Nicole and Dr Nicole took extremely good care of me. This was a redo after an implant had ruptured and think that this one was better than the previous one
Great Doctor and staff! very clean facility, organized; comes across as they know what they are talking about and prove they know what they are doing. Going back in a couple months for other repairs!
I loved the facility, the staff, the doctor and most of all - my surgery results are fantastic!
I love dr. Niccoli. I felt extremely comfortable and I trust him and that is very important to me. I was very unhappy with my nose for many years. and he just made me feel that I could have a normal life again.. it brings me to tears when I think about it. Doctr Nicoli New Port happy. I will recommend him a hundred times over. Thank you so much.
Dr. was very knowledgeable and made me feelcomfortable with the procedures that I wanted done. I visited several Dr.'s before I met with him, and immediately I knew he was my choice.his expertise are shine through. I am very happy with my results. The best thing is how long the anesthesia lasted. I have a high tolerance for medications. I've have a hysterectomy as well as a second procedure of the removal of my ovaries, and both times I woke up mid surgery due to the pain.
The office was out of gowns so I was given a paper sheet to cover myself with and asked to remove my clothing from the waist up. There was no way to make that sheet work! It was ridiculous! It just ripped so I was just sitting topless in an office with a desk and then the consultant and Dr. came in. It did not feel comfortable. I didn't feel as though he was listening to me during the consult. Although he was friendly and making jokes he gave the impression of being distracted and his responses did not give me confidence. At the end even the consultant made a comment like Dr. you are acting strange today""
My body is HOT. I can't get my husband to leave me alone! Dr. Niccole is a cosmetic genius and a sweetheart. I am overjoyed with the results. I recommend him to ALL. My only dissatisfaction was being ushered out too quickly by the nurse after the surgery. She was awful. I felt HORRIBLE right after and told her I don't think I was ready to go. She said, You'll feel better once you get home." She was like a German Nazi nurse. I felt so incredibly rushed."
The day I went to my consultation was a very busy day. I felt like my consultation was rushed, but I had already done TONS of research on breast augmentation and Dr. Burr Von Maur so I knew I wanted him to be my surgeon. He was very polite and very professional, but I kind of just felt like just another customer." I didn't know I could "try on" the silicone implants at the time, but it would be cool to be able to try them on during the consultation. (Inside the bra, or however). However, I love his office. EVERYONE is soooo friendly and professional. I don't remember the girl that helped me during my consultation, but she was very very good! She answered all of my questions."
Cassie was great to work with. She always found answers to my questions, no matter if she knew them or not. Very responsive.
Dr Niccole is an exceptional Doctor. He is very knowledgable to his profession and has a hood patient rappor. Definitely will come back for other procedure done. Feel more confident then before
Dr. Niccole is obviously an amazingly skilled surgeon, I have had several close friends comment that I look 15 years younger and it does not appear that I have had any surgical procedures performed. I assume they mean I look natural, which I, of course, attribute to Dr. Niccole's skill and judgment. Dr. Niccole has addressed every one of my concerns throughout my procedures and recovery with ultimate professionalism and concern to insure the very best possible outcome in every aspect of each of the procedures performed. I could not be more pleased with the results and the care I have experienced with both him and his amazing caring and supportive staff.
The doctor was very precise, informative and has a great personality. The staff was wonderful as well. I actually really enjoyed my visit" there.The only problem for me, which is not the doctor's fault, is that I would like to get rid of the bags under my eyes, but since I have had this procedure 2 or perhaps 3 times before, the doctor felt it was not in my best interest to do this procedure again as it was his opinion that the results may not be favorable. When I saw the "after" picture, even though I looked quite a bit better with the fat injections, I still had bags under my eyes, which is disappointing to me. Again, no one's fault, it's just the way it is.
I was treated like familyThe entire staff is well trained and very caring.Dr Niccole is the BEST!!!
It made me more confident and feel like a women. It helped me with my golf game sounds crazy but it's true.My tops fit better and I more proportion to my 6 ft frame. Dr Von maur did an amazing job. Being a golf pro I was concerned if I would go to big I would lose my swing and ability to play golf. Well my game is better then ever and the confidence he gave me is awesome! Nicole is an amazing sweet nurse answered all of my 100 questions and made me feel at ease before during and after the surgery! I love the staff and will be back for more!
just by having a great feeling talking with the coordinator, and felt even better when I met Dorctor Niccole.
The outcome of my surgery and the amazing staff. Dr Nicole and his staff made me feel very comfortable. What a great experience. Thank you all so much
Kam Foo is a personal friend of mine and I was treated very well both by him and Cassie. They did not rush or pressure me and were very accommodating on booking my surgery and pre-op, etc. It has been my experience in past surgeries that I have always felt like I was not welcome by the staff and treated like I was burdensome in making any requests for appointments. Cosmeticare, is on the contrary. I felt very comfortable and welcome and I had good vibes all around.
I am a return patient of Dr. Niccole and he is amazing. When I went for my first procedure I consulted with several surgeons before deciding on Dr. Niccole. It was a combination of factors that lead me to choose him i.e. Came highly recommeded by friends who had gone to him, his reconstructive work is amazing, love his personality and all the nurses that work with him. They all really made you feel at ease and we're all very knowledgeable in their fields of service. When my surgery was complete I got a ton of compliments and have continued to refer people all the time.
I had some work done at this clinic in the past. I was very satisfied with the results. I have recommended this clinic to many people and I would not consider going anywhere else to have my next surgery.
Dr Von Maur is an expert in his field and would feel uncomfortable with anyone other than him or Dr Nicolli performing my surgery. They both have bedside manner and did an atypical surgery on me. Dr Boui is an excellent anestheoligist. Dina Fox and Chinyelu are the foundation of Cosmeticare. With Dinas people skills excelling I didn't flinch when Cosmeticares fees were slightly higher. Dina is an asset to cosmeticare and would bring in even more buisness when networking outside the office a little more doing her God given talent. Chinyelu couldn't have made my experience more comfortable. She is great! "
My procedure was a breast implant exchange. My original surgery done 14 years prior was done by Dr. Niccole, and I did not even consider going anywhere else. He is the best. The consultant was polite, informative, and efficient. The consult rooms leave a lot to be desired - chairs are not comfortable, window shades have to be drawn before removing clothing, etc., not ideal at all.
I have had two previous procedures with this surgeon and I really love his work!!!
The most rewarding moment for me was the day they removed the bandages and I got to see my breasts uncovered for the first time. The recovery process was not easy for me and so that day made everything I had gone through worth it. I am highly satisfied with the caliber of work I received. My breast augmentation and lift have a natural feel and look. The natural tenderness mirrors real breast tissue. I was provided as many visits as I needed during my recovery. I suffered excruciating pain due to the allergic reaction to the pain meds and my skin was extremely sensitive to the bandages. I was seen on a weekly basis and provided the support I needed to continue on my road to recovery....and I didn't have to wait long. I will be going on vacation in a month and I can't wait to feel sexy again. Thank you Dr. Niccole!
I had such an amazing experience with Dr Von maur and Cassie, the pc. The two really worked well together as a team explaining to me what steps needed to take place. I was experiencing a medical emergency and have three young children at home- what mother does not want to feel she can trust her doctor with her life. I am very happy with my experience and actually humbled with gratitude. I feel like I was watched over to be led to Dr. Von Maur.
I feel beautiful, honestly beautiful for the first time in my life . The overall respect and consideration they showed me was absolutely amazing;felt comfortable with all the decisions I had to make prior to surgery and delighted with the results
I can see how my body has changed! I am really happy! DR. Niccole genius! He is very positive and he has gold" hands! He did amazing job, I am so happy to see my self in mirror! All staff excellent too! very respectful and caring about you! Id be defiantly recommend dr. Niccole to everyone!"
Very friendly and comfortable. The Dr and staff had so much knowledge to make me feel at ease to completely trust him in his work. He's amazing! Only Place I want to go for procedures. Recommending him to everyone.
I an extremely happy with the entire experience. I was unsure about a couple things and was also very nervous and the staff at cosmeticare did so much to make sure I understood everything and felt safe and comfortable. I was surprised how much attention I received from the surgeon. He checked in with me several times before the surgery to make sure I was okay and reconfirm my expectations of the procedure. The night after my surgery, I was freaking out and my husband was able to reach the doctor in the middle of the night to confirm if he could adjust my pain killers. The surgeon even came in to the office Sunday morning to remove my nose packing. The only thing I would have changed is the morning of the surgery, it would have been nice to have been knocked out be fore going into the surgery room. Other then that, it was an overall great experience.
Dr. Niccoli and his staff were well trained and helpful with all my questions regarding the procedure. They made sure all my questions were answered and that I felt confident and comfortable with him as a surgeon and the size of the implant I was getting
I am a previous patient and had a great experience before and receive continuing compliments from others.
The doctors, nurses and staff where knowledgeable, friendly and warm. My results are fantastic and I am highly satisfied and will return for future procedures. Thank you!
I felt a little rushed by the dr. And i had some concerns about skin tightening that the coordinator helped me with. I wanted to make sure that i was getting what i asked for. A tummy tuck...but does that address the pelvis area as well? I trust dr niccole to do his magic. But i am not 100 % satisfied i am getting what i want. In a nut shell....the dr and coordinater..nurses...all do this for a living. But i dont. Dr niccole is confident and that is great. But i want to be comfortable that we r both on the same page. I am hopeful the laser can help with skin tightening. Dr niccole suggested i lose some weight and i have been a crazy woman working out. So i really want this surgery. But i want to know what i am realistically going to get. Next time i see dr niccole i will try to be more assertive. I have requested surgery for the 9th of june.
The staff was very helpful when I needed them. I love the outcome of my surgery! The Dr was very helpful and to the point. He made sure I understood everything with the whole processes of before and after. He never questioned me on what size I wanted. He was very helpful with everything beginning to end. His staff has been helpful from day one.
Dr. Michael Niccole's expertise and professionalism, he cares and knows exactly what he's doing. The surgery and the whole procedure was professionally organized and easy. The whole staff was highly experienced, skilled and friendly. The surgeon was humble, humane and very skilled, the results after the surgery was exactly as he explained.The location of the medical center in Newport Beach is beautiful.It was an easy experience.
How he made my vision a reality . Everyone was very personable and knowledgeable throughout the whole process. Dr. Van Maur is very skilled and made everything about my experience smooth.
Doctor and others were very responsive prior to my surgery however after the surgery I had trouble getting a hold of anyone to answer my questions. The nurse did not return my calls. I had to call many times to get an answer for my questions and it wasn't even my nurse that I spoke with. When I went in for follow up visits I waited more than an hour before I was seen by the doctor For each of my appointments. I was never given a good reason why it took so long and it looked as if the doctors, nurses and other personnel were just socializing.
The office and staff are very nice. They seem to be truly interested in doing a good job and care of the patient
How educated Dr. Niccole was with the procedures that I was interested in, and how informative he was and how comfortable he made me feel, all of those things were very important to me.
I felt like I needed to be extremely well informed in order to know what questions to ask. I was not provided certain information unless I asked. I understand doing research, but certain things I would expect the team to inform their patients of. Simple things like if there is a lot of scarring, what can be done to minimize or help heal them and how to trouble shoot things that may come up that are not urgent such as how to help the placement of the breasts more even etc.
This surgery has really helped me be more secure with my body. It has taken away the majority of the back pain I was experiencing and my posture has improved . I loved Dr. Niccole and his staff. Everything went better than I expected and really felt like the staff did a great job to prepare me for my surgery.
Professional, patient and very friendly. I like coming by the office as Dr Von Marr and the staff are hoots! :)
I loved how Dr. Van Maur checked in on me throughout the whole process. He really cares about his patients! . I completely love Dr. Van Maur and his whole staff! Always made me feel welcomed and they really do care about you! He did an amazing job on my nose and my recovery wasn't as bad as I thought. I'm glad I chose him over the others I was looking into. He made my nose perfect. It just looks so natural.
Staff is warm, helpful and kind. Doctor is not only knowledgable and helpful but seems to have great overall attitude. Easy to ask questions and talk to.
Sad because the infection and the implant hardening on right side of breast :(
I had a friend who had some work done by Dr. Niccole. Even though my friend is a female, and her procedures were different than what I am going to do, her results were amazing. I was unsure about liposuction, and the results of such a procedure going into this appointment . But after speaking with Dr. Niccole I felt more comfortable with my decision to go ahead with the procedure. He is the man!
I had breast reduction in November 2015, I specifically asked Doctor Niccole to please try to keep my arreola large and just to outline them evenly... After my appointment to have staples, sutures removed, etc... I looked at my breast and all I have left is nipples without arreola... It was the worst traumatic feeling and my nipples are so high and always pop out of any bra I use. I went back for a second consultation, hoping to having some kinda revision but Cassie the Coordinator was too busy, I left her messages and she never responded. Dr. Niciccole is very nice but his staff is slacking, way to comfortable and not helping the doctor. Staff needs to remind doctors exactly what the patient wants...
I love the friendliness of everybody.Dr Niccole it's awesome.I was just expecting better results on the way I lookAfter the procedure I went trough and price I pay.
It has given me back my confidence. What use to be a faded glimpse of my former self became a reflection of ME again. I am very very happy, I only wish I had been in a position to have done it sooner. Throughout the hard times the support and care I received from the nurses and the doctor was invaluable to to me. More important to was that my doctor saw me through it all from start to finish, he never pawned me off on another doctor. He listened and cared.
The doctor's thoroughness, professionalism n care. I had my surgery with Cosmeticare over 20yrs ago. I've had a total of 7 surgeries at Cosmeticare. I trust Dr. Niccoli whole heartedly.
I feel much more confident about myself. I received many compliments from people I know and people I don't even know. The corrections done to my body looked very natural, thus enhanced my features rather than make them look so obvious. My doctor is very friendly and professional. I felt comfortable asking him or any of the staff questions to help me better understand the procedures before undergoing the surgery. My doctor is very encouraging and made me feel good about myself. He explained what would look good on me to help me make a better decision on how I want the corrections done to my body.
I don't feel like I have to wear a scarf everyday. Dr. Niccole is an excellent plastic surgeon. His training in impeccable and he is very personable and compassionate. He not only takes pride in his work, but also makes sure that his office is run in a very efficient manner and that all employees are courteous to his patients. I would, and have, recommended Dr. Niccole to several people and will continue to do so. I am known to be very particular in choosing my doctors. People know that if I recommend someone they are outstanding physicians!
I ended up with a bad infection and had to have b the implants removed. Was sick and our of work for a month. Now have ugly leftovers.
Everyone made me feel comfortable. The entire staff was very helpful and friendly :)
The nurses and staff are not very informative or helpful regarding post-op instructions. I felt like I was constantly asking questions and the answers I was given did not feel confident.
I was very satisfied with the practice and really would have loved to schedule an apt. Unfortunately the price is a little out of my budget.
The doctor was very nice and made me feel comfortable and confident in him. The medical assistants, especially Ashley were great! I originally went in for an implant exchange surgery and had to go back in 4 months later for a capsulectomy on one of my breasts. The doctor did everything he needed to make my breasts as perfect as possible. The staff was nice and friendly anytime I communicated with them.
I feel so much more confident. I have completely healed, so much so that I was wondering if anyone even notices any change. I went to a party 2 nights ago and saw a friend I haven't seen in 9 mos. She couldn't believe how great I looked! Asked if I'd lost a lot of weight ?! It's amazing what a little nip-n- tuck will do. Dr Niccole is extremely knowledgeable and professional. Dr Niccole and his staff were very friendly and patient answering all my questions. I would highly recommend Dr Niccole and Cosmeticare to anyone considering any kind of procedure. I'd trust no one else!
I am happy! This was my second breast augmentation with Dr. Niccole. I cannot speak highly enough about Dr. Niccole. He understood my concerns and made me feel at ease.
I love Dr Nicole . Because he is so professional . I love my surgery side . Because he did very smal incision .The anesthesiologist was so funny . They made room very comfortable environment .
Consultation I didn't need a lift, 2 week appt pre op, I'm being told now I needed a lift. I do not feel I was given all information about the type of implant that was recommended by the Dr what to expect vs the current implant I had currently. My left breast is larger and droopier then the right side. I do not like the ripple feeling under the breast. Not happy with the results.
Made me feel I was in good hands and knew exactly what to do with my procedure
First of all I have been going to Dr Niccole for over 20 years now and have referred MANY girls. The medical assistant that did my pre-op was great. Informative and was very friendly. Cassie was great. Quick on emails and a genuine sweetheart. After my surgery I was VERY dissatisfied. The girls scheduling post-ops seem to careless and have attitudes (Like Maria) She was unfriendly, and I had even rushed down BEFORE 5 pm so that Dr Niccole could take out my staples. Or even another doctor. After I rushed to get there, I got there and my name was NOT even on the books (I had called twice about this appt) So the sweet African American med asst took out my staples. If I knew that she was able to take them out, I would have NEVER rushed from my work to get there before 5pm. I did see Dr Niccole after that appt and my next appt was to see him on a Friday. So I showed up at 9am on a Friday to see Dr Niccole and there was NO Dr Niccole. When I asked the girls where he was? They said Oh no one called you yesterday? They were suppost to let the patients know that he was not going to be here"...Well no one called me. Anyways when I left NOT one girl at the front asked me to make another appt, and no one ever called me to make an apt EVER AGAIN. I am the patient coordinator at a plastic surgeons and we would NEVER let our patients go without making a follow up. So I saw Dr Niccole twice after my surgery. I am not a fan of his new front office staff and his old office was MUCH better...:)"
Couple thousand higher than expected and procedures were taken off to reduce the price. Financing was not 100%. Wait time for surgeon was a bit long.
I had a deflated implant and needed augmentation surgery unexpectedly. I still have not received reimbursement for the faulty, deflated implant. Also for the money I spent, I think a llift should have been included in the price.
My nipples were placed too high and I have a hard time keeping them in bras, sports bras, and bathing suits. I can't wear any cute low cut tops or bras. My boobs look flat because the nipple is too high. This is a big problem. I'm always worrying about my nipples showing when i bend over. When I brought it up to the surgeon he just brushed it off and recommended a horizontal tightening. But I just had my surgery a year ago. I shouldn't need that already. I spent 11k to need another surgery 1 year later? I don't think so. I think we need to discuss why my nipples were placed too high and what can be done to fix it.
I'm not used to the implants being under the muscle. They don't move naturally. I think I like the old way better.
No more cancer. Excellent Dr and staff, no scar on my face, happy with the results
Dr Niccole and his staff are very friendly, professional and make you feel comfortable through the entire experience.
I love taking profile picture now. Dr Nicole is the best!! He makes you feel so comfortable and want to come back to him!!
Lift and augmentation - breasts 'dropped' post surgery and when tried to discuss with surgeon that they looked like they did pre surgery he brushed me off. He informed me to schedule an appt with Cooridnator about price to fix my breasts however not quite sure why the incision below breastline was not done. When inquired surgeon informed me he wanted to see how I'd heal first.
I was a 38F with many back problems and every day pain. from the minute I got home from surgery I could already feel the difference in the back!! Virtually pain free!! Dr Nicole and his staff have been wonderful during this entire experience.
Makes me feel younger, which helps in my personal & business life. Overall, it was a totally good & comfortable experience, with the expected outcome. And Dr. Nicole is a fun & happy guy….that makes you feel totally comfortable.
I'm very pleased with my Dr. I've had him for three procedures and all have gone very well. The staff and facility are both great.
Well, the laser recovery was horrific but they told me that beforehand.....of course, it's like child birth: nothing can really prepare you! and, yes, I'll do it again when the time comes! The lift and the chin implant changed my appearance so drastically, yet so subtle, people don't recognize me Dr. Nicole did exactly what I asked him to do: Make me look as attractive as possible for a 60 year old woman without looking like a clown or a porno star!
Having my surgery has given me more confidence. I love the results of my surgery! I would highly recommend Dr. Niccole and his staff
Dr. Niccolle and staff were SO personable and he met every expectation I had - I was BEYOND nervous going into the procedure and
The surgeon was very knowledgeable and willing to correct unexpected, negative side effects from surgery, found within one year of surgery, for only the cost of surgical facility charge and anesthesia cost. The doctor is extremely professional and takes pride in his work, which instills great amount of confidence and trust in the patients.
Confidence, clothing fits better, better sex life. Doctor is great. He is friendly, but honest. My breasts look great.
The outcome of my breasts and how they sit and feel. Everything was done in a very professional manner. You can tell (and I knew) that this was a routine surgery for Dr. Niccole and his staff, that is a good amount of the reason why I chose to go with him for a breast augmentation surgery. He knows what he is doing and although the staff is very busy at times and were not able to call me back or I got put on hold and sometimes hung up on, I still felt comfortable going through with them. Everything went perfectly after surgery and I had zero complications. Breasts sit extremely well and the size is perfect. He listened to everything concerning the size. Happy patient. Thank You!
Very happy with the tummy tuck and breast reductionI expected scarring which I'm still trying to get used too but understandable given the procedure Wait times for the post op visits have been long
I was highly satusfied with my whole surgery expierence from start to finish. Dr. Vonmaur truly listened to my needs and concerns and gave me exactly what i wanted. He went above and beyond my expectations and when he encountered a hernia problem he took care of it durring my procedure and fixed it. Im 6 months post op and im in love with my new body and cant wait to do more procedures with him. As far as his staff,they were incredible from beginning to the end. Monica is my main nurse that Always greets me at each of my appts. I instantly fell in love with her sweet kind mommy approach. She takes care of me everytime i go in . Ashley is another nurse i really love. She has a smile that helps patients when they need it. She listens to concerns and helps patients by listening. Cassie was my patient care coordinator and since the beginning she has always made me feel like i was special and deserving of my procedures.she makes the coordinating of my surgeries so fun and she also helped me by easing my fears.
Sat in the room for almost an hour. When the doctor finally came in he did not say much and left quickly.
The receptionist was very friendly, the salesgirl was not friendly and too aggressive. It was a bad experience. My daughter was with me, she told my daughter, you look like youre 12". She's 24 and looks beautiful, she doesn't have implants. She was a mean girl and I'm sorry my daughter had to experience that. Dr Von Maur was thorough in explaining the surgery and answered my questions thoroughly."
I was completely satisfied from the 1st visit with Dr. Vonmaur and his nursing staff .Going into my pre-op appt i was nervous about getting my blood drawn because my veins are Always hard to get but the nursing staff were patient. Dr. Vonmaur was very thorough & professional while looking over what he was going to be doing & he was very courteous & inderstood my concerns of what i wanted to look like after surgery. On the morning of surgery i had a Great expierence with my medical team. The nurses were wonderful & again problems with getting my iv started but they got it . I like the fact Dr. Vonmaur came in with a smile on his face which reassured me i was in Great hands. He listened to me & made me laugh which helped to ease my fears of being put under. He had a Great sense of humor & was really there for me before durring & after surgery. I cant wait to have more procedures done with him in the future..
The surgery was very successful, I have had this surgery before and I was worried about the sensitivity I would have after the surgery which is far better than when I had it done before. I am impressed by Dr. Von Maur's work, my scars are a lot better than they were before and he listened to what I wanted and nailed it!!! Great job Dr. Von Maur and thank you!!!
The outcome was exactly what I wanted!! Amazing work that I am absolutely thrilled with!! I look like myself and not like I had surgery, I just don't look as tired and look refreshed and more youthful. Thank you very much!!!
The office is extremely clean & professional. Everyone from the front desk receptionist who is very friendly, the surgery scheduler went above & beyond helpful, the back office staff made me comfortable & informative. Dr Von Maur is a compassionate doctor who pays attention to every detail ... I am so grateful to him.
Even my PCP was impressed with the surgery and my overall outcome. She asked me where I went and who my doctor was since she's considering having some work done. I am so pleased with the results, I am planning on coming back in year 2016 for additional work.
The coordination and Surgeon were very detailed and explained and understood my case. They answered all of my questions and seems every educated and helped me understand what I needed.
This doctor and his staff were my number one choice for the procedure I am interested in. The ONLY reason I chose a different doctor was the location of the surgery center. It is easier to find transportation without inconveniencing friends or family members.
I just wanted to say thanks again for your kindness. You made the whole experience so much easier than I was expecting. From my very first visit, to leaving the hospital, everybody who I met was just so lovely. I'm extremely happy with the results and it really has changed my life ! Thank you again!
I visit other places and here was were I felt more comfortable with everything my investment was worth it!
Everyone was really nice and Dr. Von Maur did a really good job. I'm very pleased with my results
Everyone was very professional, and friendly from the moment I spoke on the telephone trough the consultation. I was very satisfied.
I couldn't be more thrilled with the out come of my Breast Augmentation with Dr. Von Maur at Cosmeticare. Starting with my consultation with Cheri, then pre-op and subsequent post op/follow care with Jenneane and the wonderful, caring staff in the surgical center (especially Joy), I could not have dreamed of a better experience. I am so happy with my augmentation and would recommend Dr. Von Maur and his staff to everyone!
Dr Van Maur is the only reason this place is such a success! He is a true artist with his work and a complete professional. He needs a classier and more professional office staff working along with him to help this place really excel.
Dr Von Maur is a brilliant surgeon! He is meticulous and puts his patients concerns at ease. The staff was friendly and would not go anywhere else for any other plastic surgeries.
The staff was friendly and professional, the office is really nice and I thought the price of the surgery was ok.
I liked the doctor and how he approached my specific case. He understood what I was trying to achieve" from the surgery I wanted and he gave me his opinion (very important to me). I felt confident with him after our consultation so I booked the surgery."
I was aware of the physician's business practices and was excited to finally meet him. Staff was extremely informative and reassuring. Facility is beautiful with an incredible staff.
The staff and Doctor were extremely helpful and supportive as well as comforting. I am highly satisfied with the results
I was highly satisfied mainly because of Dr Van Maur. I have already had my rhinoplasty and chin implant and I was throughly impressed with him on every level in every area!
Everything was fantastic, but the price was pretty outrageous. I was especially turned off when the patient consultant was able to drop the price $1,000 in the office without talking to anyone. To me, that just means that the surgery center is going after top dollar, even though I'm sure there's plenty of room to negotiate a lower cost.
I felt very comfortable the entire time and was very impressed with how everyone treated me. I was a little nervous when I walked in, but the minute I was walked into the room, it all went away. I left feeling very excited and 110% sure that I was in the right hands.
I felt extremely comfortable and at ease after meeting with Dr. Burr von Maur. I was very nervous and skeptical about this procedure (nasal septum reconstruction/rhinoplasty), but after speaking with him and looking through previous rhinoplasty surgery photos he had performed, I left the office completely confident and actually excited. I have complete faith and trust in Dr. Burr von Maur that he will not only fix but have my nose looking better than ever!
The staff and consultant were very friendly and informative. I spoke to the consultant much more than I did the surgeon. He seemed a little pre occupied. I kind of felt like I was just another procedure to add to his list. I understand he is very busy, I did not take it personally. He was thorough in answering my questions. I felt he was very competent in his field. I live very far from this office, so that was my main reason for not scheduling my surgery. It would be too dificult to commute back and forth for every follow up appointment.
Results were fantastic and medical staff was always available to answer questions
Dr. Von Maur is the best!!! He will be my only doctor in the future, I can't thank him enough for the outcome of my entire procedure.
Staff is kind, helpful, professional, knowledgeable and shows concern.Surgeon is thorough, personal, concerned, highly skilled and certified, and has a great personality. I wouldn't go anywhere else and I have already recommended this facility to others.
The entire office staff is great. I felt welcomed and heard. All of my questions were answered and everyone made me (and my husband) feel at home. I will NOT go anywhere else for any future procedures...guaranteed!
The office staff is amazing, Cassie is so caring and took so much time with me to make sure I was getting what I needed and Tracy was so honest when I called to schedule my appointment and gave me her input on the Dr I was meeting with. Dr. Muar is so patient and really took the time to explain everything and even told me what he felt I didn't need. In the end he was right!
The cost for the hospital doubled to add another procedure at the same time. That isnt right. I got upsold also
As I stated in my previous email. .. I had a horrible experience. .. the worst I have ever had
Very happy with the complete process from pre-op to post-op. I felt very confident with my Doctor and his staff during the entire procedure. The results were exactly as expected, perfection". "
The most important factor was to have a successful surgery by the doctor however, after the surgery I noticed that one of my right breast had dropped and when I went to see the doctor, he not only asked me to pay to repair my breast but also he blamed it on my body! I went to see other surgeons and showed them my breast and explained to them what happened. They all said that it was my surgeon's fault and he should have fixed it without charging me anything!! I am very disappointed and will not come back for another procedure nor am I referring anyone to his facility.
Anesthesiologist was off. Looked and sounded drugged.One of the receptionist was rude, very short with answers, not caring.My breast are different sizes and nipples do not line up. I'm satisfied, but not highly satisfied
very clean and beautiful location. Professional staff and almost no wait time.
Really appreciated the patient coordinator and Dr. VB. Will most definitely follow up with this practice when I am ready for a tummy tuck.
The passion that every nurse and doctor was so amazing. I thank each and everyone of you for caring for me.
Virtually all members of the staff were not only qualified but also put me at ease. I know that I will be well cared for during and after my procedure.
The morning of my surgery I felt rushed as soon as I got there. The nurse was waiting at the door and took me immediately in to change for surgery. I was laid on the surgical table and quickly met my anesthesiologist with a simple hi" and then was not paid attention to at all until they were putting me under (they didn't even tell me they were doing such, I mean it is obvious if you've had surgery before but some communication would have been helpful). When I woke up I was quite out of it and in terrible pain. They wouldn't give me pain medicine yet I was lying there crying, not because of the anesthesia, but because of the pain. The nurse just kept telling me that I can take medicine when I get home, but wasn't ready to release me yet. I understand that they won't continually give you pain medicine while you're in recovery, but they should at least help you feel comfortable. Instead of feeling looked after, I felt in agony from the pain and invisible to the nurse. I couldn't wait to leave. With that said, I am completely satisfied with the results of my procedure, but would love to have been treated like more of a person and less like I was being put through an assembly line."
Im not satisfied with the procedure I had done. The surgeon waited to tell me when I was about to go under that I may need a tummy tuck because my stomach would not be completely flat. I had specifically asked three times on different visits if a tummy tuck would be a better option and was told no. The shaper given to me to wear after surgery was not good enough because it did not fit properly and was told to get a different one. Then was told the one I bought was not good enough because I needed more support. These are all things that I thought if not provided for me I should be told ahead of time and not after my surgery. I finally bought a waist shaper that had enough support but I really wish I would have been given proper instructions on what I needed after surgery.
The doctor was very polite and informative. And the staff especially Dina Fox she was absolutely so amazing! From the moment she answered my call she made me feel at home! She treated me like a person looking for info as opposed to a number. The 3 consultations I had with other doctors made me feel like just a number! Dina nor the doctor made me feel like a patient... It was awesome!
The doctors, nurses and the surgical staff were very friendly and made my experience very comfortable.
I have used Dr. Von Mar in the past and he is the only surgeon I would let work on me. His technique, talent and knowledge are very impressive. His demeanor is professional and caring. I can't say enough about his work and results.
Dr.Von Maur has good bed side manners.He listened to all my concerns and gave me his honest opinion and did not sugar-coat his answers. I felt confident and assured he would be a good surgeon for my needs.I would definitely share my experience and refer his office to friends and family.
I really liked my doctor from the first time I saw him. I am pretty happy with all he has done.
So pleased how this surgery turned out - finally at age 63 - have gorgeous boobs :)
Eighteen years ago I had a breast augmentation at this same facility. I was glad to see that same doctors were all currently working there. I was completely happy with my new doctor at the facility that performed my procedure. I was very pleased with the surgical staff. They made me feel comfortable.There is one thing that I was a little disappointed with, but it is nothing major. I was informed that they only keep the medical records for ten years, so there were no records of my first surgery from 1997. I understand that records can't be kept forever, but I think that the patients should have the option of being notified before they are destroyed. I would have liked a copy of my first procedure. Overall I had a great experience and I would highly recommend the surgeon and the facility.
I had heard many good things about Von Maur but the work he did exceeded my expectations. My breast look so amazing, even after just 2 months. He was very kinda and very professional and his staff was very sweet. I would highly recommend him to anyone for any surgery.
I was satisfied with the surgeon, the work he performed on me, with the staff and the nurses and over all with the whole package.Thank you!
Excellent surgeon, well informed and friendly staff.Waiting for results of Mammogram scheduled for 8/13 and will contact your office after that.Thank you!
Yes, I'm highly satisfied with the experienced! I felt very comfortable and after meeting with Dr Von Maur, I made my decision. Thank you!
The doctor was educated with my history and aware of different outcomes that could occure after surgery.
I have had a few operations by Dr. Von Maur and always have been happy with the outcome. I would never go to any other plastic surgeon. No matter if I could find a better price. To me he's the best in what he does and knows his stuff.
Friendly atmosphere...Everyone made me feel very comfortable especially the Doctor. The Doctor listened and did exactly what I wanted. I am sooo happy and pleased. It took me 15 years to finally do this, I found the right doctor and finally had the nerve to do it. I already sent a friend and she too is very happy with her breast lift. I am coming back soon to get a thigh lift.Thank you
Dr. Von Maur is an incredible surgeon who cares about the outcome of his surgeries. It seems as if his work is his passion, therefore taking careful consideration of each and every detail. I am extremely satisfied with both of my surgeries by Dr. Von Maur. He is the only plastic surgeon I have been to and I refuse to go anywhere else.
The results from Dr. van maur was what I was expecting. I love the size of my breast now.
I had a total of 6 consultations prior to making my decision on who to trust as my Doctor to perform my surgery. After two visits with Dr. Von Maur - it became crystal clear that he was the right Doctor for me. I researched Dr. Von Maur on the internet, and once I met him, I felt that he and his staff went above and beyond with regards to the service and care I would receive. Other Doctors that I had visited, did not make me feel secure, and left me with a feeling that they were only out for the money. Dr. Von Maur and his staff have been wonderful, and my surgery turned out better than I expected! Thank God I chose Dr. Von Maur. I have absolutely no complaints - only praises!
I am very satisfied with my out come Dr. Burr Van Maur was very helpful and up forward with me I completely trusted him I could not have ask for a better Dr. or stuff the only regard I have that I did not do this before thank you for all you have done words cant explain how much happier I ma with the whole procedure great place great people
Not enough tissue was removed from my eyelids. I had to have another eyelid surgery after returning to Shanghai in order to get the results I wanted.
Dr Burr Von Mauur is an excellent surgeon and will continue to use him in the future. His staff is exceptional.
Dr. Von Maur did my breast augmentation 8 years ago and they were great. They have sunk and need to be lifted. I would love to have him do them again, but the price is crazy. I have another estimate I showed Cheri for $7500. Your fee at its best was $8800. Thats $1300 difference. I don't think I need to pay for your new facility. The physicians fees were the same. The only difference was the facility portion. Overall everything else was really nice.
My surgeon was in surgery during my consultation so I had to wait 3 hrs before I got to see him. While I was getting my information on another procedure they took anothe patient in my place after I had been waiting for and hour already at that point. When we were in the exam it smelled like he had just ate lunch which lead me to believe I wasn't a priority. I understand that he would need time to eat as any human would but at least stay professional about it. I had no idea I was suppose to receive information on the procidure before or after my consultation until I took this survey. I felt as though they only catered to older woman requesting the surgery but I feel that regardless of age you should treat every patient professionally. They way a person feels in there body doesn't matter on how old they are. I would still like a mastopexy but I'm not sure that I would do the surgery with dr. Van Maur.
The overall experience was great and I love the final results. Would highly recommend the facility! The only thing was just the wait time in the lobby to see the Doctor this is my only problem. When you have a time scheduled for an appointment it should be on time. I took off work to be there on time and waited sometimes an hour to see the Dr. Other than that it was a great experience.
The only real issue I had with my experience, was that the anesthesiologist himself did my IV, and it took him three tries to get it in right. So instead of one bruise to recover from, I had 3. And I have really , really good veins. He was nice enough, but just couldn't start an IV
Dr. Burr Von Maur is an excellent surgeon and feel his work is state of the art and full of perfection. Even if a problem occurs in recovery of his patients he attacks the issue with full intent to cure it quick, and does! The facility staff are very caring and friendly. They provide me with the materials and information needed with every visit.I would not consider going to any other Plastic Surgery Doctor or Facility. Cosmetic Care is a place where I will continue my cosmetic surgical needs.Thank you~
Because the outcome of my procedure was 100\% what I wanted my breast to look like
I love everything from Dr. Von Maur to the staffs.They are very sweet, caring, kind, honest to me. They were very professional about everything, and they really make me feel comfortable! Thanks to everyone!
Extremely happy with all aspects of elective cosmetic surgery at CC. I was a returning patient for this procedure. I did feel very rushed by the Nurse who checked me in, and rushed out by the Nurse who cared for me in recovery. I really didn't like that. However, everything else was extraordinary.
The staff was so friendly, welcoming and made me feel so comfortable. Dr. Von Maur was amazing and did an amazing job. I couldnt of asked for a better final result. If I ever have another procedure done, I will definately be coming back. Thanks for the great work Dr Von Maur
The professionalism and friendliness of the staff made me feel welcomed and at ease . I especially appreciated the cleanliness of the whole office. Oh I did have a slight problem with one of the stitches , Dr. saw me right away and adressed it. I will highly reccomend this office.
I had previously come from a bad experience with a different surgeon. Dr. Von Maurr and his staff were very helpful and made me feel comfortable. I am really happy with my results.
the Doctor listend exactly to what I wanted, not what he wanted.He explained everything clearly unlike the other surgeons I met. He also was able to do exactly what I wanted. I have been waiting for 15 years to get my boobs done, and finally I was happy to find him.
From the consultation to the post op, I always felt like I was the only patient they were dealing with. Although, the surgery center was always bustling and busy, I never felt rushed or dismissed. After my surgery, any questions, phone calls or concerns were answered promptly, professionally and honestly. I absolutely love the way my breasts look. Perfect!
Very professional and knowledgeable staff. Dr Maur was very nice and caring. I am very satisfied with the outcome. I will go back and get botox and restaline in the near future.
All the staff and surgeon were very professional and knowledgable. Entire staff was Great!!!
The results were not what I was told the areas which were discussed prior to surgery look the same as they did I feel I paid a lot of money for no results.
Dr. Burr was the primary reason I chose Cosmeticare. The time he spent with me answering questions and alleviating concerns was of great value. He was thorough in his explanation and showed expertise in his ability to help me make the best decision for my surgery. He was patient and displayed his care and concern with an element of humor. For me, that was so important. The facility itself is extremely clean, the staff professional and knowledgeable. At all times I felt I was in qualified, expert care.I had no problems with my procedure and felt the follow-up visits also helped with my overall experience. Again, concerns were addressed and meeting with Dr. Burr for assurance was critical. I would not hesitate to choose this practice again and have already shared my experience with others.
I was highly satisfied for a number of reasons. First, the staff was always very accommodating and friendly. I was usually able to get in to my pre and post op appointments in a timely manner. A year later, my breasts look amazing! I'd highly recommend Cosmeticare!
very xcomfortable with the Dr and I am very satisfied with the final result could not be any happier, but of course now wish they were a little bigger..
Von Murr was awesome and my results are amazing. I also loved the amount of post surgery attention. Lots of follow up appointments.
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