Dr. Costa was very informative and personable. He answered all my questions and fears. He was very reassuring and confident in his ability. I was very impressed with his experience and knowledge.
He was very honest that I may not get the results I would be looking for due to muscle etc. I can respect that!
Dr. Crantford was very informative and genuine!
From the consultation to surgery date and follow up appointments, everything was very pleasant. Procedures were described, Dr Costa didn't try to talk me into more than what I felt I needed., things were described in detail, questions were answered pre and post surgery. Dr Costa spent a lot of time with us during the consultation and we didn't feel rushed at all. I liked that the nurse called daily the first 5 days post surgery. Recovery was very much as it had been explained to me. I am very pleased with my results thus far!
Dr. Crantford and staff are so nice and made me feel very comfortable. I did not feel rushed at all, had plenty of time with Dr. Crantford to ask questions and get information Had a few questions after my consult, emailed them late Friday afternoon and received response first thing Monday morning. Waiting to have consult with second surgeon for comparison; feeling absolutely no pressure from Dr. Crantford's office to make quick decision.
Dr. Crantford and his team are amazing. They go above and beyond for their patients. Dr. Crantford is very knowledgeable and talented.
Dr. Costa was very professional. He was detailed and answered all questions.
Dr. Clayton was very thorough in his explanation of the procedure and took the time to answer all my questions.
The office staff and Dr. Costa were very willing to take as much time as I needed for the consultation.
Everyone very nice and appointment went really well!
Always check up on you post procedure and always want you to be 100% satisfied with outcome.
Exactly what I wanted: reduction in wrinkles but not a frozen look. Treatment done to perfection!
Dr. Crantford and the nurses were all very professional and accommodating
Easy to talk with about concerns. Made me feel very comfortable.
Dr. Crantford has a very calm, confident, and reassuring bedside manner. He takes time to listen and answer questions. His nurses and staff are great and they make the process fun. I'm very happy with my choice of surgeon and his team. Looking forward to my procedure.
Dr. Crantford and his team did a wonderful job dedicating their time and expertise to me. I felt very informed, welcomed, and taken care of.
Dr. Costa spent 1 hour explaining how, what and why he would perform the procedures he would perform. He was personable and answered all my questions. Looking forward to booking an appointment. Trying to work it out with my schedule.
Dr. Crantford was referred to me by several people (other doctors and patients). It took several months to get an appointment but I feel he was worth the wait. I appreciate his honesty and time he took with me. I consulted with 2 other doctors before him and felt rushed in both cases.
Dr. Costa called me personally because he couldn't be in the office for my one week follow up. I so very much appreciated that because I was very nervous about him not seeing me and telling me everything was ok and normal. The nurse had sent him pictures so he was able to see what I looked like.
Dr. Crantford and his staff were very friendly and profession and made me feel very comfortable to go along with my procedure. The care I received was exceptional. I was so pleased with the results! I highly recommend Dr. Crantford if you are considering Brest explanation surgery. In fact I have already recommended him to several women including my family doctor!
Dr. Costa was very honest and straightforward and took the time to explain and show examples on the topics.
I was very impressed by Dr. Costa's level of training, experience, and professionalism, yet he was very patient and answered all of my questions & concerns.
Dr Costa is fantastic. He has extensive facial surgery experience, impeccable credentials (multiple board certifications) and a kind temperment that make him the best plastic surgeon ever. I am a returning patient for a touch up after almost 10 years. The office staff are also wonderful!
Dr. Costa listened first then shared his expertise. He was open to feedback and very focused on making sure [the patient] was satisfied. He focused on what would look natural on [the patient's] face and the outcome was very successful!
Every step of my anticipated surgeries was explained with extreme professionalism. I felt very comfortable about proceeding with the surgeries we discussed. Dr. Crantford also injected Botox in my forehead and exterior eye area. This is my second injection with him, and I am completely satisfied.
Dr. Crantford is courteous and professional. I had an amazing experience with him and the rest of the staff. I am very happy with my results.
Dr. Crantford was very helpful with all my questions!
I was very satisfied with the process. The office staff is extremely professional, and Dr. Crantford was clear and concise with my procedure. I felt very comfortable. I am actually looking forward to my bleh!
The staff and doctor made the whole experience pleasant! They explained everything clearly and gave me the results they said they would give.
Dr crantford is very knowledgeable and makes you feel very comfortable. He discussed realistic expectations and made me feel very confident.
Excellent surgeon! Fantastic bedside manner! All staff just as caring, compassionate and professional as Dr. Costa! My facelift is incredible!
Dr. Crantford listens to the patients.
Dr. Crantford and his staff took the time to listen and find the right procedures for me.
Very relaxed, but professional. Spent lots of time with us.
Everyone was so friendly and pleasant. They made sure I was comfortable.
Dr. Crantford and his team could not have done anything else to make my experience any better.
Personal and professional - could not have made me feel more comfortable.
So far I have only had my consultation, but Dr. Costa and his staff were incredible.
We felt Dr. Costa took his time explaining procedures to us, we never felt rushed. He answered all the questions we had and didn't try to "sell us" on procedures we weren't interested in. I felt he was honest about what I need to do and don't need to do. He was personable and confident and made me feel at ease. The office staff was friendly, efficient and made me feel very comfortable.
Dr. Costa was open and easy to talk to. He did not hesitate or hedge on any question that I asked. I appreciated the time he took to see me. I cannot suggest anything that he could do differently!
The office staff was warm and friendly, Dr. Crantford was warm and friendly. I was seen on time, all my questions were answered and I felt very comfortable.
I was told what to expect before the surgery was performed, had all my medical supplies on hand and answers to my questions immediately. There was virtually no pain, just discomfort for the first day, and tightness, which is to be expected. The sutures are a bit frightening to see, but things improved quite dramatically each day, so that fright was short lived. A complete facelift is nothing to be taken lightly, but if one is committed to the healing process and willing to take it easy for a few weeks, the benefit far outweighs the downtime. I am so happy I did it!
Dr. Costa was extremely helpful in describing everything I wanted to know about the procedure. He was both informative and personable. I felt very comfortable that he is the doctor I want to perform my surgery.
Dr. Crantford is an excellent doctor.
Great Doctor, would highly recommend.
Dr. C has been kind, understanding and accommodating of my schedule, followed up via telephone with me, exceptionally kind.
I had procedures one week apart with Dr. Costa and Dr. Crantford. Excellence, kindness, and humor were what I received from everyone! Thank you!! Plastic surgery is a serious and very personal decision. Once it’s made, having the best people for the journey matters so much. I’m so glad I was referred to you! I look and feel better about myself. I have new confidence in myself.
Dr. Crantford answered all my questions regarding surgery I have been contemplating. He is patient with a friendly demeanor.
I could tell he had looked at my file and reviewed it and he genuinely listening and cared.
Dr. Crantford took his time in explaining options to me and in answering all of my questions. He was very professional and made me feel very comfortable.
The office was following strict protocols with respect to COVID. The office was immaculately clean and although behind all PPE’s the staff was friendly and cooperative. Dr. Costa thoroughly explained his findings and spent a lot of time describing the procedure. (benefits and risks etc.)
The staff and Dr. Crantford were amazing from consultation and surgery.
Staff is very attentive and professional! Dr. Crantford genuinely cares about patients. They made sure that everything was explained and did amazing in care! Practice is very comforting! So happy to feel so much better since explant!
I have had this procedure done by others and in my opinion Dr. Clayton is the best.
I had a fantastic experience from start to finish at Dr. Crantford's office. He is a talented and caring surgeon. His staff is attentive and caring. I am extremely happy with the results.
Dr Crantford and staff are truly wonderful to work with. Their professionalism shines through with every encounter that I have had, including this one.
Dr. Crantford was very attentive to my choices and made me look just like I wanted. Office staff was available and helpful at all times. Communication was always thorough and directions explicit. I knew the staff was listening and working together to give me my best outcome.
Dr. Crantford listened to my needs and addressed them with precision and professionalism. He and his staff are fabulous to work with, and I always enjoy going to the office. I highly recommend Dr. Crantford for breast augmentation or any other plastic surgery needs! Dr. Crantford and his staff, especially Tricia, were always there to answer any questions post surgery and checked in on me daily to see how I was doing! They truly care about their patients!
Dr. Crantford knew exactly what needed to be done to remove the ruptured implant. He suggested replacing with a smaller size which I wanted. Also, did a small lift. Could not have turned out better. The surgery itself went great. Very little discomfort.
Dr. Crantford goes above and beyond for his patients. He explains everything thoroughly and makes you feel at ease through the entire process. The nurses were also very helpful with any questions or concerns I had following my surgery. I'm very satisfied with the results so far from my lower eye blepharoplasty. I would recommend them to anyone!
Dr. Crantford listened to the outcome I wanted. His confidence gave me a lot of trust in the whole process and therefore less scared of the procedure.
Knowledge and service. The staff was attentive. Excellent surgical skills. Accommodations for an unexpected overnight stay. Will definitely make referrals.
I felt as though I mattered to Dr.Crantford, he listened intently, he was compassionate and I could tell he cared. I wasn’t treated as just another patient, I felt as though I was his only patient and I knew I was in great hands. The staff was wonderful, the anesthesiologist completely relaxed any fears I had and the nurses were fantastic. Everything was top notch! I woke up completely pain free!!! I felt so good. I never was in any real pain, after I just felt sore!
Found Dr. Crantford to be very easy to talk to regarding procedure. There were no questions left unanswered. He encouraged me to contact them if I thought of anything else after we were done as that is very common.
Dr. Costa listened to what I hoped to achieve and let me know what the results would be.....My appearance with eye and face lift is a better version of myself. The single best thing, that’s tough....but other than the results...my answer would be The “personal care“. You stay over night after in a private apartment and for a week you receive daily calls to ask if you have questions or concerns.
Dr. Crantford explained the procedure well and the recovery was much easier than anticipated. He did an amazing job on my explant and the staff were all very helpful and took very good care of me. He has made it easy for me for follow up since I am several hours away from Charleston but without compromising great care.
The doctor was easy to talk to, very informative, and I felt very comfortable with him. Prior to the consultation, the staff was highly responsive and friendly. After the consultation, the staff was again highly responsive, helpful, and friendly.
Very courteous staff, definitely make you feel comfortable the moment you walk in. Dr. Crantford listened to my concerns and put my mind as ease while being very informative. Wonderful bedside manner. I will follow through with my surgery in full confidence that I will be well taken care of!
Everyone was very nice and experienced. The results were better than expected after removal. The daily check ins were great and eased any concerns. Overall, excellent experience.
Super awesome doctor and staff that not only do your surgery, but carefully monitor your progress and stay connected. It was so simple. Awesome instructions and follow up.
Dr. Costa is so skilled and I love the result! Really really liked the staff. Visits were so so efficient!!! And timely!!
Dr. C made me feel extremely comfortable from the initial consultation all the way to the post op follow up. His staff was excellent with follow up for the first week and responsive when I texted with questions!! It was so helpful to have the ability to text instead of having a phone conversation with someone who relays a message and has the nurse get back to you. It was comforting to know that they were available day or night.
I’m a former patient. Dr. Costa and his staff have always been very kind and professional.
Answered all my questions and concerns. We were able to get surgery scheduled much faster than I anticipated. Staff was very kind.
Not only extremely happy with results but also entire staff and experience. Very professional and incredibly helpful from beginning to the end:) Would 100 percent recommend!
Dr. Crantford was very easy to talk to; he listened and answered all questions I had with confidence and ease. He was encouraging and did not make me feel inferior or foolish. I am happy to say I believe I have made the right decision by choosing him as my surgeon.
The staff I have interacted with in office and in person have been amazing and kind. They love what they do and it makes me feel the most comfortable and trust Dr. Crantford. Best surgeon I have met.
The staff was incredibly kind and patient. I felt safe, and listened to. It was a super inviting, non-judgmental and welcoming experience for a situation that could easily be the complete opposite. Thank you so much.
Dr. Crantford and his staff were very personable and helpful. Dr. Crantford is very knowledgeable and encouraging.
Well I came with my friend to help ask questions for her and by the time we left I’m signed up for the works :-)
Dr. Costa was easy to talk to and explained what I needed to know about the surgery.
Dr. Costa was excellent. He really listened to my needs and concerns. He was down to earth and very easy to talk to and made me feel comfortable about having a procedure with him.
Amazing Doctor, highly qualified and awesome staff, great facility, excellent results, easy follow up and the practice is in Charleston great town.
Dr. Crantford and his staff are incredibly professional and make the environment and experience so inviting. I have recommended him and his practice to so many of my friends in Charleston.
My service was quick, my fillers were put in the area I needed. Not over done just perfect.
Dr. Crantford is a highly skilled surgeon; I was very pleased with my breast augmentation; Dr. Crantford also has a reassuring quality which eases your mind during surgery.
Willingness to spend time answering questions. Warm Communication style. Ease of getting appointment.
MD and staff are all amazing. Comfortable with everyone from the very beginning. Professional.
Very knowledgeable, personable, made me feel very comfortable with the entire process!
Doctor Costa is incredibly personable and earned my trust immediately. He was thorough, specific, and gave me the confidence to proceed with surgery. I cannot wait to see the result!
Very friendly staff, made you feel important and very professional.
Dr. Costa and his staff are good listeners and answer questions with great knowledge and compassion. Talking about the procedures you might be considering are discussed in detail and Dr. Costa will always give you his best professional/expert advise on what you are inquiring about. Besides being a great surgeon, he is a great person looking out for your best interest.
Dr. Costa was very personable. The staff was very thorough.
Dr. Costa is very knowledgeable in his field and was very open and honest with me during our discussion. The entire practice staff that I cam into contact with were very kind and accommodating.
I was highly satisfied with the staff and the expertise. My healing is going much better than my first reduction Dr. Crantford was the best. He is experienced, kind and professional.
Crantford is extremely personal and an expert when is comes to cosmetic procedures. I am always over satisfied with my results.
Dr Crantford and his staff are amazing!
Dr. Crantford is always so personable and takes the time to hear about what I would like to do to improve my appearance. His people skills are exceptional.
The staff could not have been more helpful and courteous.
Appreciated the time given to my husband and myself to answer all our questions.
The nursing staff, anesthesiologist and Dr. Crantford were all wonderful. They eased my anxiety by being personable and compassionate. Dr. Crantford is an amazing surgeon who listened to me and restored my breasts to their former natural size. He performed an explant (total capsulectomy) and a lift. I love the results and I feel more beautiful than ever in my own skin. Thank you to these wonderful skilled humans!
Dr. Crantford is incredible in all aspects. He's kind, he listens, he offers suggestions and solutions and strives to make his patients happy. I love his desire to make his patients happy with overall outcome.
The doctor was very honest to say that I didn’t need surgery as of now.
Dr. Crantford’s surgical skills were amazing...the outcome was better than expected. Dr. Crantford actually reads the chart and takes time with his patients. He and his staff were amazing postop. He called that night and a nurse called every day after that for 5 days.
Dr. Crantford was so confident about what I wanted and he delivered! I was hesitant to get my augmentation done but he put my mind at ease. I am very happy with the end result.
Great bedside manner and very knowledgeable. I look forward to scheduling my surgery and expect wonderful results!
Staff is so friendly! And Dr. Crantford was awesome- great addition to Dr. Costa's team!
During our virtual consultation, Dr. Cranford had several questions for me and I loved that. He explained to me, the main details on the procedure and what his expectations were going to be for the surgery outcome. He asked if I had any questions and then listened and answered all of my 7 questions! He was very patient and well spoken and capable of answering every question thoroughly. There was nothing I threw at him that he didn’t have a great answer for, and put me at ease. I come from a medical family and have a medical background. I’ve met a lot of plastic surgeons in my life, not to mention, I have had several surgeries preformed by some of them. Some elective, some not. With that being said, Dr. Crantford impressed me highly. His knowledge and bedside manner and the way he comes across as calm, brilliant, and very capable I immediately knew because of my consultation with him, comparing him to many others I had consulted with, that he was top notch. A rare Surgeon. Truly tip of the scalpel.
Staff and Dr. Crantford are very friendly and reassuring. I have seen at least 4 doctors prior to this visit and my questions were not answered until I visited Dr. Crantford. I feel confident he will resolve my explant issues without complications.
[Single best thing is...] Ending my chronic hives and facial swelling. It was like a miracle! Overall I’m very pleased with the appearance but more importantly all of my horrible illnesses disappeared the day after surgery. I had chronic hives (urticaria) and chronic facial swelling due to the implants. All of the symptoms went away the very next day. I’ve been able to go out in public and not have to take 4-6 Benadryl a day. So happy Dr. Crantford was able to do the en bloc full capsulectomy and provide a great appearance:) Thanks so much!!!
Appointment was on time as scheduled. Dr. Crantford supports BII patients. Dr. Crantford was very easy going and showed great patience.
Office staff professional, Dr .Costa outstanding!
From the moment I made the decision to move forward with the surgery until today, I've felt well taken care of and so happy with my results. Having heard of others, who went to different practices and saw imperfections in their results, I feel so fortunate to have had Dr. Costa perform such a delicate and important surgery. Within two weeks or less, I felt confident to be in public. Anyone in the medical profession that I shared my surgery story, couldn't get over the artistic abilities that Dr. Costa is blessed with.
Very informative, personal, takes time, very professional.
Dr. Costa's work looks natural. The surgery was on time, and loved having the recovery suites in the same building. Trish was prompt answering questions prior to and after surgery. [Single best thing is...] The technique and skill level of Dr. Costa.
Technique - glad Costa used the deep plane approach where he could. Price - glad I wasn't sold other add on procedures such as fat grafting or skin resurfacing. Experience - felt confident because Costa had a long track record and he is focused on faces only. [Single best thing is...] wasn't oversold on the results.
I was not highly satisfied because the virtual video didn't work.
Dr. C was very nice and friendly. He told me what to expect and a good price. I felt confident with using him.
Dr. Crantford is simply amazing. Not only is he extremely skillful and intelligent, but his bedside manner is unique in this day in age.
After two months eyes look like they did ten years ago and can't see the scars. Great job. So pleased, Dr. Costa is awesome.
The staff was patient, explained everything to you in detail and they will go the extra steps to explain if you don't understand something and they take care of their patients with any and all issues they may be having.
Dr. Crantford is so kind and really listened to my concerns. He was very realistic about expectations and never tried to push unnecessary procedures on me. He’s also really amiable and easy to talk to which made me feel like I was in caring hands. I had several consults and his bedside manner was by far the best.
Dr. Costa was very thorough with his examination and discussed the procedure as well as my options. He took time with me and was not rushed.
The waiting time was short. The doctor and nurse explained me everything very clear and were very kind.
Dr. Crantford was informative, genuine, kind, professional,listened to concerns. His staff was equally attentive, kind, informative. It was an amazing experience, and I believe I made the right choice in choosing Dr. Crantford and his staff.
There is absolutely nothing that I would ask to change about my experience with Dr. Crantford and my surgery. Everything from his staff and the care that they all provided to the satisfaction I have with my results are top-notch. The atmosphere is always a welcoming and pleasant experience. Dr. Crantford himself is caring, compassionate, and very personable. To say that I am highly satisfied with my experience is an understatement.
Dr. Crantford was very attentive to all of my questions and gave detailed answers as to what I could expect and the over all procedure.
I received the results that I wanted. The staff was amazing and went above and beyond. Dr. Crantford listened to all my wants and needs and did an amazing job. Highly satisfied.
From the consultation, surgery, and follow up, I could not be more pleased with my experience at Crantford|Costa Plastic Surgery. Dr. Crantford genuinely listened to my concerns about wanting to remove my breast implants. After speaking with him, I immediately knew I could trust him to complete my explant. My results are better than I could have ever expected. He truly is a great surgeon!
My experience working with Dr. Crantford and his team was professional, streamlined, and a really joy. Pre-op was via phone/ video in this time of COVID which was so easy to achieve. Dr. Crantford's professional approach came through the phone call. His team of nurses and anesthesiologist were so professional and kind. I could not have been more pleased with everything.
Dr. Crantford was very thorough and answered all of my questions. I felt as if he was completely honest with me, not just looking to make money. His staff was very friendly and very accommodating.
Professional staff. Dr. Costa is very personable.
1. Professionalism of all staff members, clear instructions, all expectations met. 2. Follow up after surgery for the first few days was excellent .3. Lack of any pain and very little discomfort. 4. The end result!!
The physician surgeon is a highly skilled artist who is thorough and particular. My surgery and post op experience was top notch. Dr. Crantford’s staff is professional, knowledgeable, patient, and personable. Would return for more plastic surgery love in the not too distant future. The surgeon and staff exceeded my expectations with promptness, attention to detail, skill, availability, and surgical results.
Dr. Crantford and his staff were wonderful. He was warm and caring and had the most terrific bedside manner. His staff were always accessible for questions. I drove 10 hours one way to see him and I'm so glad I did. Couldn't have asked for a better outcome.
Relaxing office experience, with outstanding results! [Single best thing is...] The natural appearing results from Botox.
Very knowledgeable. Super relaxed demeanor. Made me feel good about my body. Didn't try to make me feel that I needed extra work done.
Dr. Crantford spent time listening while I explained what I’m hoping for. Staff extremely friendly. Very clean and professional doctor and staff.
I have a scar under right eye, on track for healing process.
Dr. Crantford is very compassionate and truly cares about his patients. Always available when needed.
Office visit, staff and treatment were pleasant, on point and quickly addressed. Now I have a smooth forehead!
Dr. Crantford and his team are highest level professionals. I was suffering from BII and ruptured implant caused me pain. Dr. Crantford removed pieces and capsule of it, which brought me such a relief. Nurse Tricia every day after surgery checks on you, whether it is weekend or not. Deals with your mood changes and answers questions, helps to go through healing. She was on phone when I developed hematoma and it might have saved my life and I even didn't have to go to Emergency. Dr. Crantford with all his busy schedule gives you his cell # and you can call him anytime if something happens! I'm so grateful for quality of service and care I received there!!!
Dr. Crantford was very patient and answered all of my questions regarding my explant and took his time explaining the process of explanation. His staff is super nice and supportive with getting paperwork completed for my procedure and they made sure I was relaxed and reassured me every step of my surgery. Dr. Crantford also called me the evening of my surgery to make sure I was doing OK. I've never had a surgeon do that. There isn't just one single best thing about my surfical procedure other than having my implants out. That wasn't possible without Dr. Crantford's superb surgical skills to remove the implants and capsules.
Once some time had passed following my surgery my new face surfaced. It looked like me, but no longer did I have the cords under my chin. The jowls were gone. Dr. Costa gave me what I wanted. A younger tighter neck and face.
Dr. Crantford answered all my questions. I feel that he is the right person to perform the surgery. The staff is wonderful and always available to answer any question.
Dr. Crantford listens and seems very concerned and committed to making his patients happy. Down to earth and easy to talk to. He really seems to be a great surgeon and a great person! I had some concerns after our first consult so he wanted us to have another consult via phone! Highly satisfied!
Great office, people were attentive. Doctor was great.
Dr. Crantford is an exceptional doctor. I have met with a few P.S over the past few years for consults and he was the best by far! He met with my husband and I and took his tile and answered all of our questions and concerns. We didn’t feel rushed at all. He was very thorough as well as kind. I have heard nothing but amazing things about him from many women who have had surgeries completed by Dr. Crantford!
Everyone was highly professional; Dr. Costa spends quality time with the patient. Tricia wonderful with follow-up. Even with COVID, things handled well.
Dr. Crantford is the best doctor! He is so personable and his work is incredible! I can’t believe my before and after pics! I had a tummy tuck and breast lift with small implants put in. After having 3 babies, I can’t believe the results of my surgery! I feel so young and youthful again!
Doctor and staff are extremely friendly and helpful.
Bedside manor and professionalism of the staff. Follow up contact by surgeon and nurse. All questions that I texted the nurse was answered and followed up in a very timely manor. Knowledge of breast implant illness. Great staff. Happy with the results.
Everyone was extremely friendly, professional and timely. I felt comfortable in Dr. Crantford's diagnosis and recommedations.
Dr. Crantford & his staff were great at putting me at ease, making sure I was comfortable & I had my questions answered. Very professional staff, I was made comfortable & Dr. Crantford's manner & efficiency left me totally trusting re: my surgery. The best thing about this surgical experience was finally having my 42 year old implants removed. I had lots of medical issues that had developed over the years that my regular doctors could not explain nor help me with so I was very depressed, never feeling good, no energy, always tired. Turned out one of my implants had ruptured, spread & attached to my rib cage. The other was leaking. Lots of issues but Dr Crantford was able to totally remove the implants & the capsules enclosing them. I am slowly feeling better & feel I have more energy. I think he actually saved my life!!!
Dr. C is wonderfully attentive, listened to my goals, and didn’t make feel silly for expressing them. Also, Kristen sent the estimates over right away and left a message even though she wasn’t in the office that day. Appreciate all of it!
Communication with the staff has been amazing. I felt like time was allotted for me to allow for questions and the Doctor was not hurried to move on the the next patient. I appreciated the time on the phone when I had extra questions too.
Doctor was prompt. Addressed all of my concerns. I didn’t feel rushed and when he said someone would call to schedule the procedure, I received the call.
I am very pleased with my lower face lift, neck lift and brow lift - the results are very natural and gave me the results I was hoping for. Dr. Costa is a great cosmetic surgeon and his staff are professional and helpful. I stayed overnight in one of the guest suites after my surgery and it was comfortable and convenient. I researched cosmetic surgeons for a year prior to my surgery and has several consultations and and so happy with my choice!
Very welcoming doctor and staff. Made me feel at ease.
As an out of town resident the virtual call gave the convenience of talking the call from home. Even though this was the second consult for the same procedure... Dr. Costa took his time and was very thorough in his assessment and explanation of the selected procedures. I look forward to scheduling my surgeries.
Dr. Crantford and his team collectively provide outstanding service. They are professional, honest, friendly, and most importantly skilled in what they do. I am extremely happy with my results and enjoy meeting with the team during my office visits. I have recommended Dr. Crantford to anyone wanting/looking for the services provided.
They all really care about people! They're all super awesome, very personal!! And I look way better than I thought I would! Love this team! No pain! And good results! They take good care of you! They're a blessing.
Pleasant and knowledgeable professional who delivered excellent results. [Single best thing is...] Smooth, youthful areas that were treated.
Dr. Crantford is very personable. The procedure went smoothly and I am very happy with the results. I like that Botox softened the area between my brows and around my eyes.
Got the results I was looking for, relaxed lines on my face.
Dr. Crantford is easy to talk to and does a great job with only administering Botox where needed. He never pushes other products or services unless they are right for you. [Single best thing is...] The results! Love seeing my shiny forehead in a few days after treatment.
Great results. Appointment was on time and the pleasant staff.
Dr. Crantford is fabulous! He is always personable, patient and his skills are amazing.
Dr. Crantford was extremely kind and put me at ease immediately. The surgery itself was easy and the results are amazing. I will absolutely return and could not imagine working with anyone else. My reduction changed my life. They look amazing. Even though there were a few issues initially Dr. Crantford was amazing and worked hard to take care of both the issues and me.
Having a facelift was not at the forefront of my mind, so when my daughter came in for a consult, I decided to make an appointment just to inquire. Within three weeks my surgery was scheduled and completed. The entire office is kind and accommodating, and Dr. Costa visually indicated what he thought would be the best approach to a younger look.
[Highly satisfied with] Dr. Clayton. [Single best thing is...] my forehead looks like a glazed donut.
Dr. Cranford is amazing! He has a way of making you feel like your his only patient every time you see him. From consultation all the way through post-op I could not have had any better care than Dr. Cranford and his amazing staff. He turned my very messed up stomach from 3 c sections into an amazing pre-baby stomach and made my breast look 1000 times better. Exceeded my expectations by far!!
The staff was very nice and Dr. Crantford made me feel very comfortable. He empathized with me and validated my questions and concerns.
Immediately upon meeting Dr. Crantford and his staff you know you have chosen the right practice. They are friendly, informative, and highly knowledgeable. I would not trust anyone else for surgery, and I am a medical professional myself.
Very cordial during consultation. Took time to explain in detail the whole process.
I thought the results hit all my key goals: looks natural, friends tend to ask if I've been on vacation, look about ten years younger (I think). The results was #1. Beyond that I was especially pleased with the professionalism and support of everyone on the team from Dr. Costa on down.
Felt at ease. Very professional. Very confident. Friendly staff and doctor.
Very kind staff. Excellent results.
All staff members were welcoming and Dr. Clayton was thorough with educating me on the surgery; all of which created a professional and highly satisfied experience.
Super professional. Quick and friendly. [Single best thing is...] The cost! Y'all had a great promo going on.
Office staff is wonderful. Dr. Crantford did a great job matching the revision to the other breast. The office is incredibly professional and at the same time very comforting and warm feeling for the patients.
Dr. Crantford explained the procedure to me and made me feel comfortable with our approach. I felt that he understood the look I was going for so it was easy to trust him with the procedure. Best Botox injection results that I have ever had...no bruising and great results!
[Highly satisfied with] Follow up by staff, compassion, surgical outcome.
Dr. C and staff were friendly, Dr. C was so awesome for my explant that I followed him for my lift, drove 8 hours each way, both times. Highly rated among the explant community also.
Dr. Costa is a highly sought after, top notch plastic surgeon. He showed pictures of before and after surgeries of previous clients. He took his time in telling me what he could do for me.
Dr. Costa is the Ultimate Professional and is about Excellence in all of his interactions. Dr. Costa spent time asking me questions and truly listening to my concerns and I appreciated that so...much. I came away feeling that he truly understood my concerns and he explained so meticulously what he thought that I needed largely through visual examples. His visual examples of where they were and where I am truly helped me understand my Before and After. Thorough, Professional, Friendly, Articulate, Great Listener all describe Dr. Costa. I highly recommend him and will continue to do so.
Dr. Crantford made me feel super comfortable in discussing all of my options for surgery to obtain my desired results. This is super important when you’re already self conscious about your body. I appreciate his professionalism and ability to make me feel at ease during the consultation.
Gained appreciation for experience level. Surprised by how much time he spent with me. Not rushed at all.
Dr. Crantford listened to my concerns, examined me, and gave his recommendation and explanation. Everyone in the office was kind and pleasant.
Good surgical results. Being able to stay in one of the suites before the surgery relieved a lot of stress. Kindness, skill and efficiency of Dr. Costa and all of the staff was wonderful. I've worried about my nose for literally 50 years and now I feel so much better about it.
Dr. Crantford is extremely knowledgeable and an excellent surgeon. I felt very comfortable with him giving me Botox so to his knowledge of the facial muscles. I'm am very happy with my experience. Dr. Crantford was able to see my fiance and I seamlessly and I love the natural results I got from the Botox he injected.
Good doctor that I trust. Great outcome. Nurse Tricia and staff very kind and responsive.
Best Botox I've gotten there, best administration and results. [Single best thing is...] Eyes more open.
Dr. Costa and his staff were outstanding. They took great care of me and call me often to check on me. They really care about you and they do an outstanding job on your face.
I had jowls and droopy skin on my lower face and neck. Now my skin is tight and I can see a prominent chin once again. I am happy with my results.
Every one of the staff is amazing!! They are so friendly, helpful, and awesome in every way. They were just a quick phone call away with any concerns that I had. Dr. Crantford is awesome and so down to earth. I appreciate my whole experience and would definitely recommend to anyone.
Everyone is super friendly, communicative and responsive. Relaxing, efficient environment. Dr. Crantford and his team exude confidence and competence.
Everyone is so helpful & I like the homey atmosphere.
The offices were very clean and well appointed. The office staff were efficient and helpful. Dr. Costa was amazingly knowledgeable, caring and kind. The atmosphere was one that instilled total confidence.
I love how all the employees were so friendly and love love Dr. Crantford!
Professional attitude with all nurses and doctors involved. Highly educated with the procedure.
Dr. Crantford was very personable. He answered my questions and made me feel comfortable talking about what I expected from the surgery. The two nurses were friendly and welcoming. I would like to schedule the surgery within the next year.
Kristin went above and beyond to help get a mammogram scheduled for me. We had numerous problems with the medical facility receiving the order request and Kristin was constantly following up with the facility and me. She even switched facilities to get me an earlier mammogram appointment because she knew I was nervous about the lump we found. Kristin literally dealt with scheduling my mammogram for a big portion of an entire day and could not have been more friendly and accommodating! I cannot wait to schedule my surgery with Dr. Crantford. I have not even had my surgery yet, but I can definitely say I’ll be a patient for life with how well Dr. Crantford, Kristin, and the entire staff has treated me! Thank you guys!
Friendly staff. Wonderful doctor - Dr. Crantford. Awesome follow up communication. Besides feeling so much better, I experienced minimal pain.
Great overall service and customer satisfaction, the whole team is courteous and caring! [Single best thing is...] Organized process.
I felt the doctor took his time and thoroughly explained the procedure. He made certain that I was comfortable with what would be done and wanted to make certain that any questions that I had were answered. He took a genuine interest in trying to help my situation.
Dr. Crantford takes time to make sure each and every moment of my appointment is personal and professional. He is a delight to visit.
Did not feel he did a thorough job. He barely examined me. Did not feel like a facelift was either his expertise or interest. Nice guy though.
Dr. Crantford was very knowledgeable and great at explaining everything. He listened to what I wanted, which made me feel very comfortable and confident in moving forward.
Dr. Crantford and his staff were welcoming. They answered my questions and concerns to the fullest, and made sure I understood everything. Most importantly I felt comfortable and that they were genuine in what I wanted, and want to help me as much as I want help from them.
This was the most amazing informative staff I have ever met !! You walk in scared and alone then they walk into the room ... warm smiles and energy you instantly fell like family. They listen to you, acknowledge your fears and needs . Then it hits you ... This is the only staff I want to risk my body with and life with. And there is no looking back or second guessing cause they are always there for you from that moment on. I'm so thankful I found Dr. C and his staff!!! My surgery was amazing I feel like a new woman and I can see myself going back for any other needs I have in the future :)
Dr. Costa spoke directly to my daughter to better understand how she felt and what her desire was to entertain rhinoplasty. He encouraged her to speak honestly and openly about her nose and developed a connection by acknowledging her feelings, explaining the process and providing insight on the final outcome. She felt comfortable with the procedure and excited about it.
Dr. Costa and staff were professional, caring, thorough and kind and informative! I felt cared for and safe:)
Everyone was wonderful. Dr. Costa was very kind and explained things well.
Dr. Crantford is extremely personable and I felt like he really listened to me. He’s very meticulous, takes pride in his work and wants to insure patient satisfaction. I highly recommend him! This procedure has given me the confidence that I’ve been chasing my entire life.
Dr. Crantford and his staff were very professional and addressed any concerns or questions I had. They made me feel very calm and comfortable before surgery, and were so attentive afterwards. In addition to how wonderful Dr. Crantford and his staff were, the results from my surgery (breast implant removal and lift) are phenomenal!
From start to finish, Dr. Crantford and the entire staff were helpful, friendly, and genuinely cared. They were always available to answer my husband’s and my questions and we never felt rushed. The drive from Raleigh to Charleston was 100% worth it! I am beyond happy with my results and have so much more confidence!
From the very first meeting with Dr. Costa during the consultation, he was very kind, patient and answered all my questions. I was referred to Dr. Costa by my dermatologist as the only doctor she would recommend. I felt well taken care of during the surgery and afterwards as well. [Single best thing is...] The results! The results are fantastic and natural looking.
Patient & extremely thorough with each of my questions during a tough time of realizing my implants are making me ill.
Dr. Crantford is an amazing surgeon! Highly recommended!!! He’s super easy to talk to with great bedside manners. Staff and surgeon were super helpful! Dr. Crantford provided his cell for any questions and concerns.
Dr. Crantford and his staff are friendly and wonderful. They work in a timely fashion. They make your visit easy and comfortable!
The explanation of my surgery from the start was superb. The staff and excellent follow up too. The set up on the building exceeds itself. [Single best thing is...] The upstairs and how everyone had job to get me prepped. I felt very calm. I knew exactly what was to come next.
Dr. Crantford delivers great results and I'm always happy leaving his office. Very friendly, quick and makes you feel comfortable. Great results.
This was my first time seeing Dr. Crantford. Great experience! Loving my results. Loved the Saturday visit option. Very helpful staff too. [Single best thing is...] The precision of the placement of Botox. Love the results.
Excellent knowledge. Very personable doctor. Skilled Botox placement. Met expectations.
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