The staff is friendly and respectful. Dr. Albino exhibits an outstanding balance between his skill and his "bedside manner." Other like professionals speak very highly of him.
Staff and Doctor were very responsive. Office was able to work with Dr. to gain short notice appointments and to address post surgical issues. I felt like all my questions were well answered and had no hesitancy about calling in for more info as needed. Thanks to all for a great experience. I am very happy with the care and attention given during the entire procedure.
Dr. Albino was highly attentive and very patient with all my questions. His willingness to answer questions, at any time, was greatly appreciated. Dr. Albino's calm and pleasant demeanor, combined with his caring attitude, is a chief reason I chose CPS over 3 other plastic surgery practices. Breast reconstruction following a double mastectomy (after breast cancer diagnosis) has contributed to a very high level of everyday satisfaction for me. While reconstruction doesn't cure cancer, it certainly has helped me move forward without feeling awkward or self conscious about my appearance.
First off, Dr. Albino is terrific and very skilled. But the whole office is superb - Mary was always helpful and kind, as were every single one of the nurses and technicians who helped me.
Dr Albino and the entire staff were incredibly helpful, supportive, available before and after, and clearly knew what they were doing and listened to me and my questions. As a result, I had no problem with maintaining a positive attitude and a minimum level of discomfort.
Dr. Albino was professional and compassionate! He and the staff made themselves available for getting the process done in and expedient manner. I felt well cared for. Dr. Albino also focused on what would help me heal faster rather than just the surgery. I am thankful for everyone's kindness in helping me!
The care and expertise of Dr. Albino as well as the nursing staff.
Friendly personable honest
I have a good talking relationship with Dr. Albino and his nurses. I feel comfortable asking questions before, during, and after visits. Visits are a positive experience.
Excellent communication about the options. Caring and compassionate doctor and staff
Frank Albino is one of the kindest and most accomplished medical professionals I've dealt with. [Single best thing is...] The experience of being helped through the whole thing by Dr. Albino. I've also been told repeatedly that it is aesthetically a great result, which I agree with.
Dr. Albino is the best.
First, Dr. Albino is amazing. He is easy to talk to, explains the procedure in a way that is easy to understand, great at listening and ensures that patients have points of contact to answer questions at during any time of the day. Second, Mary does a fantastic job of staying on top of all the paper work and getting procedures approved by insurance. As part of my mastectomy/reconstruction, I've dealt with many different doctors' offices and Mary and her team are by the far the best at managing all things insurance. Lastly, I've very pleased with the results. Looks great, minimal scarring and no post-op issues.
Dr. Albino was kind and patient as he explained the process. He is meticulous in his work.
Uneven breasts, both in shape and size. Not sure he even looked at them after because he wouldn't have been satisfied. Was left with nerve pain and had 7 issued fixed by snothet surgeon who knows what he's doing. I should've known better when he didn't have a photo album to look through of his work. Now I know why. Very dissatisfied.
I knew right away after my first consultation with Dr. Albino that I would be choosing him to perform my breast reconstruction. His bedside manner is top notch and I have always felt like a 'person', not a patient or client. It means a lot to me that Dr. Albino always sits at my eye level when we communicate and he is clearly always present. I was very impressed during our first meeting when he was examining my breasts for reconstruction and he quickly pulled my gown closed when there was a knock at the door. I have been in offices where the privacy and dignity of the patient are overlooked, but I have always felt respected in the care of Dr. Albino. Aside from his expertise, Dr. Albino also has a very personable side with a great sense of humor. Having Breast Cancer has been a very scary and challenging experience, and I can't imagine being treated any differently than how I was treated at CPS. Mary and all of the nurses were so accommodating and friendly and I am grateful that I found all of them to care for me during this time. I felt fortunate that Dr. Albino was able to perform a nipple-sparing mastectomy. My goal was never to look 'perfect' after surgery, but most important to me was self-preservation. Keeping my nipple made me feel more like me and reminded me less of Breast C
Dr. Albino took care to explain the surgery and my options and what to expect afterward. He is a perfectionist and does excellent work. He is also compassionate and very kind. The staff in the Chevy Chase Office were also wonderful-- very caring and responsive. I would recommend your practice highly. Natural-looking implants after a bilateral mastectomy
[Single best thing is...] A natural look, and it is EXACTLY what I wanted. Dr. Albino is talented, patient, empathetic, and expresses candor when necessary and at the right time. He has a wonderful personality, he made me feel whole again after my mastectomy.
Dr. Albino and his team were fantastic! I felt so comfortable. [Single best thing is...] Smaller breasts that look great!