Dr Maxwell along with Jody Knight took their time and really explained how the breast implant removal surgery would be performed. Dr Maxwell answered all the questions I had and made me feel confident that I had picked the right doctor to perform the surgery. I cant wait until my breast implants are removed.
My experience was exciting and informative. My hopes and dreams are finally going to become a realization because of the care and compassion of Dr. Maxwell and Jody. I never thought I would be able to have this surgery and they are making it a reality. From the time I entered the office to the time I left everyone I came in contact with made me feel very comfortable and reassured.
First of all of how I was welcomed when I first walked in, 2nd how the nurses/ tech's were attentive & heard all my concerns, & not judgmental...made me feel so comfortable..in conclusion Dr. Maxwell is beyond the sweetest honest down to earth person I've ever known.
Dr. Maxwell is an amazing surgeon. She made me feel at ease through the entire process. My body was slower in the healing process and Dr. Maxwell has been helping me along the way. [Single best thing is...] The amount of skin removed is life changing. It helps that Dr Maxwell is amazingly talented working with a plus size woman that lost 100 pounds and had skin issues.
appreciate the thoughtfulness of the staff and also the detailed explanations of procedures and options.
1. Able to show a 3- D image of after results 2. Customer service was professional and the level of confidence in the surgeon was phenomenal 3. Timely appointment
Excellent service by a professional and caring team of healthcare providers. Dr Maxwell is extremely knowledgeable and instills confidence that she is the best surgeon for my procedure. Dr Maxwell is very personable and I like that she shared photographs of her own personal face lift.
Dr Maxwell and her assistant were very thorough and understanding of my goals. I absolutely loved the software so I could see what to expect with the outcome. Also I like how she made some other suggestions and recommendations along the way.
The staff were very polite. The nurse taking the 3D pictures of my naked vulnerable body she was very professional and made me feel comfortable and not judged. She was knowledgeable about the procedures I am interested in and was able to answer a lot of my questions. Dr. Maxwell was so warm, kind, and sweet. Made me feel welcomed and not like I am disfigured like I feel. She is beautiful and has a wonderful bedside manner. She answered all my questions and put my mind at ease. If I could have I would have had surgery the next day.
Was treated professionally and with great kindness. The staff is very knowledgeable and prompt. I had a complication and was treated quickly and everyone was very supportive.
Dr Maxwell and her entire staff were amazing. From my consultation appointment to my post op appointments everything ran smoothly and I was treated like a VIP every time. I can’t say enough great things about it.
Dr. Maxwell is a perfectionist. She has the eye of an artist. I am elderly with no health issues. She has a surgical unit that is HIGHLY rated so it can handle any emergency. I did not worry a bit because I was in good hands. She uses an anesthetician for all of her surgeries. I would use her again.
[Single best thing is...] My results were a lot better than I expected. Dr. Maxwell and her staff have been amazing throughout my entire process. I’m beyond impressed with the results considering my case was challenging. I felt well taken care of and always heard. I will absolutely be back to see Dr. Maxwell and her staff again! She has an amazing team!!
1. Clear improvement in facial winkles. 2. Efficient and effective process (arrival, surgery, departure). There was not wasted time. 3. Appropriate level of follow-up.
Dr. Maxwell's approach and caring. She had to reconstruct incision and did a beautiful job, office girls are also caring & concerned
[Single best thing is...] Dr. Maxwell treated me like family and not just another patient. Her welcoming was amazing. Felt right at home and all my nerves where calmed as soon as I got a hug from Dr Maxwell. I've never felt so sure and comfortable! I loved their service so fast and reliable.
Professional staff and office. Dr. Maxwell came highly recommended from friend (past client of Dr. Maxwell). Expertise was evident, during our conversation.
I thoroughly researched Dr. Maxwell before meeting with her. I had already selected her to perform my breast revision before meeting her based on her outstanding qualifications and experience. When I met Dr. Maxwell and her team, I felt completely reassured that I had made the right choice. Dr. Maxwell and her team are extremely professional, very kind, very thorough, and I felt truly cared about me as a human being. I feel totally comfortable with my selection of Dr. Maxwell as my physician.
Dr. Maxwell was absolutely stellar. Her knowledge and skill are readily apparent. She truly cares about her patients, performing enbloc implant removal to ensure the best outcome for her patients. Her staff are top notch. I will recommend her to any friends who are looking to have their breast implants removed.
Dr. Maxwell's office is beautiful, clean and welcoming. The entire staff was very friendly, helpful and professional. Dr. Maxwell is super personable and makes you feel comfortable. She is very knowledgable and answered all of my questions thoroughly. I really appreciated her being so open and honest with me and addressing my concerns with having surgery.
Amazing staff. The staff and Dr. Maxwell take time to answer all my questions. Dr. Maxwell has concern and is meticulous about getting it right. Love Dr. Hunter anesthesiologist. Very competent surgical staff. [Single best thing is...] Actually going into surgery and being put at ease.
The operation removed a turkey waddle that I hated for years. [Single best thing is...] Made me look better
Dr Maxwell and her assistant were kind, professional and very explanatory!!! I was very pleased.
Surgery is a difficult decision and you want to feel comfortable and well listened to. For the most part, I feel Dr Maxwell and her staff did just that. The results were as good as they could be, but most of all I wanted an experienced surgeon that cares about her patients. Staff is super important. The staff here is welcoming and definitely tries hard to listen to your input. After all, who knows your body better than you. Plus, I really liked the fact that they took your word for your own health and you didn't have to prove it, they actually believed you, which is very unusual. Being prompt is also important to me as I have a life too, and don't want to spend unnecessary time rotting in a waiting room. In the end, I think Dr Maxwell did as best she could within the limitations of my body.
I was pleased with the pre- surgery consult where I was treated with utmost respect and patience with explaining my options for surgery. The surgery day was totally comfortable with the professional and kind care of all involved. And I am pleased with the final results of my arms.
Everyone I encountered in Dr. Maxwell's office was phenomenal. They were so kind and personable and made me feel very comfortable. After meeting Dr. Maxwell and her amazing staff at my pre-op appointment, I have no worries about my upcoming surgery.
Ample time was taken to explain the procedure and my options. Gwen was amazing, very professional and personable.
Professionalism, kindness, exceptional care of Dr. Maxwell’s staff towards you, the patient. Medical expertise, experience and artistic ability of the surgeon- Dr. Maxwell.
All the staff made me feel very comfortable during the entire process, from my first visit through follow-ups after. That included Dr. Maxwell who is just as sweet and down to earth as can be. I am very pleased with the results of the surgery. It is what I had hoped for--not perfection--whatever that might be--but perfect for what I wanted, which was comfort and an improved appearance. The best thing was the quality of work that Dr. Maxwell did. If I were less modest I would show them off---In all their glory.
I was very satisfied with my pre op care. I felt like I was well informed about what to expect. The facility was very nice and I thought all of the staff was very helpful. My surgical experience was good. I felt like my pain was not controlled as well as it could have been. I expressed my concerns after surgery that my boobs did not look like I expected them to at all. I feel like there are $4000 boob jobs and $10000 boob jobs and when I pay for a lift I expected them to not be sagging a month after surgery and they very much do!! I felt like I was very expressive of what my result expectations were. I do not feel like they were met at all. I hate my boobs. I feel like they are worse now then before I had them done. I am having serious remorse about even having them done.
I was impressed by the level of 'total care' that would be provided for the service I was inquiring about. Much thought has gone into making the patient's experience comfortable and relaxed. Dr. Maxwell is very down to earth and transparent and as a woman, I feel made for a connection that made me feel even better about making the right choice.
Dr. Maxwell made me feel comfortable even though I am uncomfortable talking about the scar. I appreciated Dr. M’s honesty in the procedure she believes will be the most beneficial to my overall appearance, not suggesting more than was necessary.
Dr. Maxwell explained what she does in the process of the tummy tuck, what to expect. Her staff clearly explained cost.
Everyone, from the front desk to the nurse, to Dr. Maxwell, to Jody were wonderful in explaining things and helping me to understand things about the surgery that I was interested in. I needed to be placed on a wait list because of travel times and three days later, Jody was able to accommodate me with a cancellation. I have full trust and faith in Dr Maxwell’s team! Looking forward to my surgery.
I've been a long time customer and their service and staff is exceptional.
Everyone in the office was friendly. I was taken back for my appointment right on time. Jody answered any questions and when she took my pictures I was not uncomfortable at all. I was provided a robe that was so soft and it wasn't a stiff hospital gown which for some reason was so amazing. Dr. Maxwell was very professional and didn't promise anything that she couldn't back up. I was told everything that could happen and feel very ready for my operation. I know she will do an amazing job.
The staff at Dr. Maxwell's is welcoming and amazing. Dr. Maxwell herself is kind, and easy going and has a very calming presence. There was never any pressure and all procedures were explained in great detail. Dr. Maxwell has a gift and I feel blessed that she took me as a patient and cannot recommend her enough.
Dr. Maxwell is very professional and knowledgeable. She did a fantastic job removing my implants and I was shown pictures of the implants and the capsules. She truly cares about her patients. I would recommend her to all of my friends and family.
From the time I first called and spoke to Jody I was 150% going with Dr. Maxwell before even meeting her. The staff are all amazing and give you all the info you need. And some that you didn’t even think of. Dr. Maxwell makes you feel so comfortable when you’re in her care.
The results from the laser and face lift were everything I had hoped for. Smooth and tightened skin that makes me look and feel much younger. I’ve had so many compliments and inquiries into what I had done and where.
I felt that I was listened to, understood and offered reasonable solutions to my concerns. The staff and the doctor were warm, engaging, informative and wanted to make sure I felt comfortable and educated. It was an all around great experience. Thank you.
I had a wonderful experience. Dr. Maxwell is very knowledgeable and advised me well about the procedure. I am very satisfied and would recommend her to everyone.
The entire staff were so welcoming and kind. All of my questions were answered, I felt comfortable and listened to. Honestly it was a great experience from start to finish.
Very friendly and helpful with every question we had. Worked with us in every way to meet our needs and timing. Also, very thankful that it was suggested that I have a lift at the same time due to my implant size and how I would look afterward.
Dr. Maxwell and her staff made me feel very comfortable and listened to what I was looking for. I was given suggestions based on my desired results and given the time needed to make a decision. During my procedure I was treated respectfully and well taken care of. After my procedure I was able to ask the nurses any questions I had and at each follow-up appointment all my questions and concerns were answered. I not only feel that the staff did a great job through the whole process but I am very pleased with my results and would recommend anyone looking for the procedure to go to Dr. Maxwell.
Loved seeing the 4D images before and staying overnight for constant observation. I did have a complication right after in the overnight room so it was great to be watched carefully. [Single best thing is...] Fixing my diastasis and removing over a pound of excess skin that I could never do.
The entire capsules were removed and my muscles were repaired beautifully. Scars healing nicely. Pain is gone. [Single best thing is...] The wonderful surgery and recovery personnel. The pictures and explanations of my particular surgery.
Dr. Maxwell is a wonderful, caring and skilled physician. I needed a complete en bloc to have my breast implants removed. I researched plastic surgeons in Tucson area and found that she has the most experience in breast explants. She is very thorough in providing instructions before and after surgery to optimize healing. Her staff is also great. Jody is a sweetheart and treats you like family. I highly recommend Dr. Maxwell for anyone considering plastic surgery! I felt that Dr. Maxwell provided the best care before and after surgery. The instructions, vitamin supplements and follow up care is wonderful!
Time & attention to details of my upcoming surgery. Dr. Maxwell, Jody, Angela and the entire staff made me feel very welcome and confident with my decision to go with Dr. Maxwell.
I told Dr. Maxwell that I was unhappy with my chin line getting saggy but that I didn't want to look like anyone else--just younger. That is exactly what she did, so well so that no one I associate with daily has said anything--but people who haven't seen me in a while tell me I haven't changed. Perfect! Exactly what I wanted.
Staff was very friendly. All of my questions were answered. Got me an appointment in a timely fashion.
I had a wonderful experience at the clinic. The place is very calming and welcoming. Dr. Maxwell is very helpful and friendly .
Everyone was very thoughtful and helpful. Dr. Maxwell was very personable and empathetic and made me feel at ease. I feel very secure in Dr. Maxwell’s experience and skill.
Dr. Maxwell explained the procedures very thoroughly and did not try to push any extra surgeries. I feel she understands that I want to freshen my face, but still look natural.
Staff are very friendly and courteous. Dr. Maxwell is excellent in her service. The operating room is very clean and all staff at the operating room made me feel comfortable and made my experience an easy one.
Amazing surgeon, very gifted.... [Single best thing is...] The care after the surgery, excellent staff.
Staff was professional, knowledgeable, and communication was very good. Dr. Maxwell did a wonderful job and I’m pleased with results. Surgicenter was clean and comfortable. Dr. Maxwell knew what I needed and wanted.
The whole office was so nice and helpful. All my questions were always answered and they went out of their way to help me.
I feel really welcome at this office. Even though they are really busy, the attention is one-on-one and the patient is not rushed.
The depth of information I received exceeded my expectation. I went in thinking I had done enough research, but the team at their office made sure I left with a complete understanding of what was going to happen and what all of my options were.
Very warm, friendly staff. Jody set realistic expectations and explained things to me in a manner that eased my concerns. Dr. Maxwell was genuine and it was apparent she cares about her patient outcomes.
Dr. Maxwell is very personable and professional. I think she did a great job and I am happy with the results. I have already recommended her to friends and family. I love how she spent time to explain the procedure and took time for follow up care.
[Highly satisfied with] procedure explanation; the few questions I had at the time and my concerns were addressed without pretense; understanding my desire to have a natural looking result; Dr. Maxwell and I were in agreement with what I thought I would like to have done if I were to proceed with the procedure.
Everyone was very helpful, friendly and forthcoming with any question I had. Felt like Dr. Maxwell spent ample time with me to make sure I knew what was coming.
I felt that the staff was attentive and knowledgeable. The pre-surgery guide was very helpful and I referred to it frequently. Dr. Gwen is very relatable and unpretentious and did a beautiful job on my surgery. It’s the only Doctor’s office I go to where everyone knows my name and makes me feel welcome and valued.
Everyone on the surgical team was so friendly and warm. The surgical side could not have been smoother or more comfortable. Plus, Dr. Maxwell has such a wonderful eye for shaping the body. She tucked and removed and shaped my body into something amazing. It's still terribly swollen, but I can see glimmers of how it will be in the months to come. [Single best thing is...] When I took my first shower after surgery and I didn't have to lift up an apron of fat to rinse below my belly button!
Dr. Gwen and Maritza are Awesome! Also, Polly at front desk is so sweet! Dr. Gwen explained just what I needed in an expert fashion and she has a wonderful bedside manner!
Maritza and Gabbi were thorough in addressing all my questions and concerns. I did not feel rushed when trying on breast implant sizes. They were very professional and I did not feel uncomfortable at all showing my breasts during my consultation.
From the moment I walked in everyone seemed really friendly. Staff was very caring and Dr. Maxwell’s knowledge helped me to make the decision that was right for me. They explained all the process and what they were going to do and why they did what they did (taking pictures, showing pictures, etc). I felt very comfortable the entire time.
Everyone at the medical office are consummate professionals and just wonderful people. They interact well and answer all questions with knowledge and understanding of the procedure. Dr Maxwell is a dedicated super surgeon with an eye for what is needed and provides an outcome that I can't thank her enough for. Just a great experience.
Kindness of staff, I’m very anxious and nervous about the surgery, But felt at ease through the consultation and Pre Op discussion. Maritza was very patient with my questions and concerns.
The staff is cheerful. The surgery staff is organized. The surgery process is efficient with little wait time.
Dr. Maxwell has performed 4 surgeries on me. I have been happy with all of them. As far as this having a positive effect on my life I would say that this is the best money I ever spent. They say that changing how you look has no effect on what's going on internally, mentally but they are wrong. It changes everything for the better! I am grateful to Dr. Maxwell and staff. [Single best thing is...] The surgeries have greatly increased my confidence. I am happier. I go out more. I am not as afraid of people :)
I’m an existing patient & will be returning summer 2020 for my surgery. Dr. Maxwell is a beautiful soul. Employees always perfect..
Very caring environment. Extremely gifted doctor & nurses. They even made me feel like part of the team
Every person with whom you come in contact is courteous, considerate, punctual, professional, knowledgeable and highly skilled. [Single best thing is...] The results are amazing! I have (almost) thin thighs.
Everyone was extremely friendly and kind. All of my questions and concerns were thoroughly answered. I left the office feeling like a million bucks.
I felt that my overall experience was perfect. The staff members and doctor were extremely professional, welcoming and friendly. They made me feel at ease and ready to move forward with the procedure.
Both Maxwell and her assistant listened, provided solution and we’re very compassionate and patient. I didn’t know what my solution was until the consult and I left with the answers needed.
I was very pleased with the outcome. Although the laser resurfacing was the most painful part, I was pleased with the removal of brown spots and the wrinkle-free, smoothness of my skin.
Dr. Maxwell and her staff are all amazing, wonderful people. Great energy in the office. It's been a few months since my surgery and they still check in with me.
Dr. Maxwell and her team are fantastic professionals .I felt like all of my questions were answered with great care and compassion!!!
Dr. Maxwell was very thorough and explained everything. Pictures and 3D rendering were great. Dr. Maxwell is very caring and sweet. Jodi was outstanding and had all the answers. Very patient and professional.
Dr. Mawell is AMAZING. I put down my deposit before I even met her. The entire office staff including Dr. Maxwell... were completely FANTASTIC! She even hugged me before heading out.. WHAT SURGEON DOES THAT THESE DAYS? Please keep up the amazing work Dr. Maxwell... you are doing it right!
Dr. Maxwell and her team were very professional, kind and personable. They answered all my questions and helped me make decisions on my surgery based on my size and desired results. I felt understood and well taken care of.
It was more than I expected. Dr. Maxwell and staff are very sincere and honest.
The surgery has made me feel proud of how I look!! I have gotten many compliments!! Dr. Maxwell did a terrific job and I can't thank her enough!! I have always had a big stomach, even when I lost a lot of weight!! Now a have quite a flat tummy and I am thrilled!! Thank you, Dr. Maxwell!!
Doctor took the time to explain what she could do and as importantly, what she couldn't do and for which there was a better alternative.
Diagnosed my tummy issues were because of hernias. Explained the love handles would be easy. Quick, knowledgeable and friendly. Gave me a reference to a surgeon to repair the hernias. Very satisfying!
Dr. Maxwell made me feel comfortable in making my overall decision to have my implants removed, she answered all my questions and concerns, she never pressured me into getting more procedures. She is highly respected in this industry and the only surgeon I feel comfortable going to.
Staff was very professional and courteous. I appreciated the staff taking time to answer questions - didn't feel rushed.
The entire staff, Jody and Dr. Maxwell were caring and thoroughly answered all my questions. Dr. Maxwell helped me to feel much better about my concerns.
From the moment I walked in to Dr. Maxwell's lobby, I could tell that I was in good hands. The receptionists were incredibly sweet and the atmosphere was very professional. I was incredibly nervous about this consultation but both Dr. Maxwell and Ms. Knight made me feel comfortable throughout the process.
Knowledgable staff. Dr. Maxwell was also very knowledgeable and addressed all my concerns. I feel confident the surgery will be done correctly and skillfully.
Staff was extremely knowledgeable on the care of patient; top quality care during and after surgery; every area of concern was covered during and after; they were professional and all had many years of expertise. The Staff was professional; the staff went above and beyond so the patient was always comfortable during and especially after surgical procedure making the experience as comfortable as possible.
The staff were very accommodating and answered all my questions. The 3D photos were a big help in showing the final outcome. Dr. Maxwell was very easy to talk with and really seems to care about her patients. I would recommend her to my friends.
Staff was very friendly and caring. Procedure went well and healing time was quick. Follow up appointments were helpful and reassuring in regards to recovery. The best thing about it is the results and the fact that there was little to no pain involved.
The photo process with the before/after ('future photos') of me was great- gave me a good idea of what to expect. The before/after photo books of other patients and Dr. M did not sugar coat anything and were great resources. The staff is kind and efficient and helped me get an appointment sooner than anticipated. Dr. M has such a kind, transparent manner about her which is calming for me. I like that she is so approachable and real.
Dr. Maxwell is simply the best. From my implant surgery 13 years ago to this explant with lift my experience was without question amazing. Dr. Maxwell is skilled beyond measure. Shes both kind and direct so there is no confusion or doubt. Both my surgeries were life changing. This explant with lift even more so. Dr. Maxwell did an excellent job and it was more than worth it. The entire staff are also the best of the best. They take their time to answer all questions and provide the necessary information. With their knowledge and professional attitude I was well prepared by the day of surgery. From the moment I checked in the surgical staff embraced me with their efficiency. They swiftly led me through all preparations. Dr. Hunter the anesthesiologist was excellent as well. Although it was stressful by the time everyone finished preparing me and wheeled me in I was completely calm. If you live in Tucson Dr. Maxwell, staff, and beautiful office with surgical suite is the place to go.
From the moment I walked into the office, I was made to feel welcome and comfortable. Everything was explained in detail, my questions were answered thoroughly and Dr. Maxwell was kind, informative and easy to talk with. Overall, there was a high level of professionalism and care.
I feel Dr. Maxwell is a very skilled technician. Her explanation in the details of my surgery was clear. She took the time to go over hers and my expectations. I feel like I am in good hands having her as my surgeon.
The surgical staff was so kind and welcoming. Jody and Marisa were communicative and engaged. Dr. Maxwell was always on time pre and post op and I felt confident in her skill set as well as her recommendations. She was always so calm and that helped me to feel at ease.
Was only charged for materials since this a follow up surgery. Dr. Maxwell’s staff is so professional and personable.
I wanted something that Dr. Maxwell wouldn't choose herself but she went out of her way to give me exactly what I wanted in a way that would work and be functional. She didn't try to talk me out of what I wanted and went above and beyond to accomodate my desire.
Dr. Maxwell was very understanding about my concerns and validated the things I felt needed to be addressed. She confidently described for me her recommendation for treating the area. I have confidence is her skills with regard to addressing my problem area.
The staff was kind and non-judgemental. Dr. Maxwell was thorough and not rushed. The additional information of most bang for the buck procedures was enlightening and appreciated.
Most professional, Dr. Maxwell truly listened to my request and questions. She picked the best for me in this consultation.
Everyone there is very professional and welcoming. I felt very comfortable and informed about everything I needed to know.
Love Dr. Maxwell :) so glad I chose her for my Explant! Flew all the way from Canada to see her
All of the Maxwell staff, including Mrs. Maxwell herself were super friendly, genuine, and professional. They made us feel so comfortable and were able to provide us with great information and answer all of our questions.
Dr. Maxwell is highly skilled and compassionate. Great result. My face lift result was wonderful. Dr. Maxwell took an interest in every step of the procedure and the recovery.
I feel very confident with Dr. Maxwell and her team and feel they care very deeply for my issues.
Everyone made you feel at ease and the surgeon explained everything. I wish I could have the procedure but since I retired I'm on a budget and this is a major luxury that I wish I could afford but cant.
Dr. Maxwell and her staff made me feel very comfortable. I had been to another surgeon that gave me a hard time for the type of procedure that I wanted. I was also pleased to find out Dr. Maxwell as well as others from her staff have had the same procedure. I have already booked my surgery and it can not come fast enough.
The surgeon was compassionate and empathetic towards my concerns. The staff was superb. The surgeon and staff made me feel comfortable and explained everything to me thoroughly. I left the office feeling great and excited. Dr. Maxwell left no doubt in my mind about my procedure.
Dr. Maxwell has an amazing bedside manner. She is attentive, kind, and understanding. I don't feel sick anymore. I'm so happy that I removed the toxic bags from my body.
The doctor explained the procedures very well and the staff did as well. Everyone was very friendly and the experience was very good. I will be visiting other surgeons before making a final decision.
Dr. Maxwell's credentials we're impeccable. She is super friendly and answered all my questions. Her staff are also professional and friendly. I was informed on exactly what to do prior to my surgery from meds to take to avoid possibility of complications such as infection and what to expect post surgery. Nothing was hidden with regards to expected pain, recovery time and results.
Dr Maxwell listened to my needs and concerns and addressed each perfectly. I could not be happier with the results. They’re perfect. I had challenges with my breasts before surgery and they were addressed very well. I love how they look now.
Dr Maxwell and staff excel in their services. Friendly and professional! My decision to remove my implants was supported by the doctor without the pressure of further unnecessary follow up surgery.
The patient coordinator and Dr. Gwen were so personable and relatable. I love them!!! The office is beautiful and laid back and I felt at home. It was a terrific experience all around.
The outcome is amazing. Dr Maxwell is a true artist. Professional and knowledgeable staff who were friendly and helpful through the whole process. Every contact was intent on making my experience a good one.
I had several procedures and am very satisfied with the outcome of all of them. I was also very satisfied with the presurgical information and post surgical information and how it was presented within the booklet and the procedure sign off forms. All of the staff was very friendly, knowledgeable and treated me with more than just respect. Their genuine care was evident and I felt that I was in the best hands possible throughout the entire process.
I have had a few procedures with Dr. Maxwell over the years and have always been highly satisfied with her work and I trust her.
I felt at home from the moment I scheduled the consultation appointment. It was about 6 weeks from scheduling to consultation, and I was contacted about an open house and to get to know everyone prior to the consultation date. That was WONDERFUL - not only did it put me more at ease during the consultation, but I gathered very valuable information about other services that can assist with the secondary surgery I have scheduled. Love these folks!!
Dr Maxwell has developed a smooth process that is reassuring and easy to follow. Recommendation: Provide the patient with a written document following surgery that might be useful for any future surgical events. I am thinking about the names of the anesthetic drugs used, any physiological anomalies that a future surgeon might encounter, facts that would enhance a future medical history. It may just be a note that says nothing remarkable occurred or was observed. These were the drugs administered...
I have been a patient for approx 5 years. I have enjoyed that staff, product and services offered. Everyone is so talented, friendly and knowledgeable. Many choices offered and always satisfied with my service. Thank you!
Dr. Maxwell made me and my husband feel welcome from the first consultation we had in 2017. She performed a full face lift on me and 1 year later I went back for the fat transfer. She is a kind, caring doctor who takes the time to talk to her patients and answer all their questions. Dr. Maxwell has one of the most professional staff's I have encountered, from the front office to the Medi-Spa, all the women that work for her go above and beyond to treat patients/clients with respect. Thank you Dr. Maxwell and staff for the outstanding work you did on me! [Single best thing is...] The results of the fat transfer were exactly the final touch to the face lift and turned out perfect.
Maritza and Dr. Maxwell were both very friendly and helpful. They made me feel welcome and answered all my questions. I didn't feel like I was rushed through the process and felt that they took the time to listen to my concerns and wants and made recommendations that fit my needs.
Just want to say that Dr. Maxwell is a special kind of person. My experience from walking in the door to leaving after rechecks is so positive. All of her staff is friendly, efficient and knowledgeable. Dr Maxwell preformed a different surgical procedure in 2009 for me. I just love her and never even thought of going to another surgeon. There is such a feeling that they truly care how you feel, look and listen to your concerns. They inform you and make sure you understand your procedures and outcomes. I am not the best at expressing my thankfulness but I am everyday that I look in the mirror. We are sure lucky to have such a talented plastic surgeon in Tucson. I feel like I have professional friends at her office. Scheduling is always accommodating. I have had a positive experience every time I have an appointment. I am so happy when I look in the mirror and I don't see my chin hanging anymore and my face is so smooth and without wrinkles.
Dr. Maxwell was very sympathetic to my needs and very thorough with her explanations. I would highly recommend her and will return, if I should need any further treatment.
Dr Maxwell did a beautiful job! I simply look refresh and younger after a brow lift and fat transfer. I have seen some bad outcomes out there, so I am extremely happy with the result. Dr. Maxwell and her staff are the kindest, most attentive, experienced team I have ever used and I have had several procedures done elsewhere. I would recommend them to anyone with confidence.
I feel that the procedures were well described and clear. The entire office staff was pleasant and helpful. I'm hoping to be financially able to schedule this procedure in the next 6 months.
My neck looks fabulous! Dr. Maxwell's surgical expertise is worth the price. She listened to me and the results were outstanding. I am very happy with my new appearance.
Everyone was very warm, friendly, welcoming and helpful. Dr. Maxwell was amazing and thorough. I will go to her for any plastic surgery needs in the future, along with aesthetics. I was very impressed with the practice.
Extremely friendly staff, felt very comfortable from the first phone call & even more comfortable when I arrived at office. I’m from Canada & Maritza made everything easy & flexible to accomadate being out of country.
Information, knowledge, so nice, of everyone involved. Dr Maxwell, anesthesia, staff, Night Nurse. All extremely helpful, informative and bent over backwards for anything I needed. I did this just for myself. I'm extremely happy with the outcome. I am happy to be in my skin.
After waiting for so long to finally take the leap to do the procedure it was disappointing to have to wait another 4.5 months before I could actually have the surgery. Visited office in August, earliest surgery date January. I realize it is because she is very talented but it is still difficult to have to wait that long.
I felt that the patient coordinator was highly informed and helped to ensure me that Dr Maxwell was amazing and caring. I was educated about my decision and decided when I left that this was the place for me.
I really loved that not only did Gwen seem highly competent but that she also came with a perspective of being female and having had her own breast augmentation. She was highly concerned with making sure that all possible complications were minimized. She shared her personal history with complications and I felt secure in knowing she cares about making sure her patients avoid the kind of complications she had endured.
Every part of my experience was exactly what was described to me. Never once was I made to feel like I was a bother or that my concerns were not important to them. Every person involved, was pleasant and happy to help in any way necessary. They have always made my concerns and needs a priority. I loved my experience there and have recommended them to many people that I know. Dr. Maxwell's is amazing and her staff is equally so. This is tough to answer...I haven't felt that I deserve to do anything nice for myself in a long time. We give of ourselves till we have nothing left. I have changed and made myself come first in my life! I know that I deserve to be happy and healthy! I am stronger physically and mentally.... self confidence is a beautiful thing and I have regained that and more and plan to never let go again.Thank you so much for helping with that process! You all are amazing!
Feel better/younger. Everyone in the office is helpful and respectful. Dr Maxwell is the most awesome surgeon I could ever recommend. She listens and hears everything. Her work is unmatched my all. She will suggest improvement if seen appropriate. Love her!
Dr. Maxwell and her staff are the best! And they take great care of their customers. They are all very nice and helpful.
Dr. Maxwell was so kind and real and funny, I was very nervous and felt at ease immediately. Jody was very sweet and poor Maritza has to take me pictures and I wanted to crawl in a hole and she made the experience not horrific:)
The staff was very friendly, and knowledgeable. I was nervous and they quickly made me feel comfortable, and confident in their knowledge of the procedure I’m interested in. Dr. Maxwell is very personable and listened to my needs.
I was treated with respect and kindness by everyone in this office. Surgeon thoroughly explained surgery procedure which made me feel safe and very happy to move on forward with this procedure. I would highly recommend Dr. Maxwell to my family in friends.
The doctor made me feel comfortable. I was referred to Dr. Maxwell by a previous client that is a good friend of mine.
Dr and the Assistance made me feel very comfortable. Dr was down to earth and actually showed pictures of her procedures. Overall felt very comfortable with the whole process.
All aspects of the experience were handled by caring, knowledgeable and professional people.
Dr.Gren treated me as a Person not a Dollar Sign! She over exceeded anything I thought she’d be. Just her Presence when she entered “gave me Goose Bumps”. Something I have NEVER IN MY LIFE EXPERIENCED#! THIS DR. IS “ONE OF A KIND” IN HER FIELD#. God Bless Her.
Dr. Maxwell made me feel comfortable about the surgery and answered all of my questions. She listened to all of my concerns.
Dr Maxwell has done other procedures for me and my sisters. She is honest, thorough and doesn’t over promise. I would not ever consider going to another surgeon
I was extremely pleased by the friendliness, helpfulness, and attention to detail. Every time I called the office with questions, they were immediately answered. I’ve recommended the practice to several friends. I never felt like I was being bothersome when I called on the phone. I wish all practices treated their patients with this much respect.
Dr. Maxwell and staff were very attentive to my needs and concerns. They scheduled appointments to see me anytime I was even remotely concerned and checked in on me often. Dr. Maxwell and staff are incredibly considerate and a joy to be around. I am very happy with the outcome of the procedure and pleased with the added self confidence it gives.
Overall experience was wonderful- from speaking with patient coordinator/ process of email consult/ office and surgery center/ surgeon and outcome. I have already recommended Dr. Maxwell to over a dozen ladies. She is caring, compassionate and skilled.
Dr. Maxwell is an amazing artist and a fantastic woman. Her staff is kind, caring, and helpful as well. I’m very satisfied with my results and care.
The team was caring and informative. They reassured me of the process and helped me have realistic expectations. Dr. M is fantastic as well as her team! The aftercare spa is awesome too!
The entire staff was professional, caring, thorough, and listened very well. All my questions were considered important and answered completely. I felt like I was a very important person in their office.
Dr. Maxwell, Dr. Hunter, Carol, and all of Dr. Maxwell’s staff were terrific!I like doing business with them as they are all so professional. I am scheduling two appointments with them for Halo treatments in October. I did not have any pain after the surgery and did not need to use any opioid. I slept well at the surgery center and felt that it was important to spend that first night under Dr. Maxwell’s care. I felt very good after two weeks and was allowed back to play tennis, swim, and do any exercise.[name]
The staff was very knowledgeable and friendly they made you feel comfortable and at home. Dr. Maxwell is a great doctor highly skilled and her hands are like magic. Very friendly and easy to get along with. I would highly recommend Dr. Maxwell and her staff. Great Job![name]
The staff was extremely friendly and made me feel comfortable! Dr. Maxwell is so knowledgeable and direct in her work, i love that!
I trusted the surgeon with my FACE! A lot of trust there. Everything about her practice and clinic made me feel confident. She did a great job and did exactly what I asked for. I am happy.
I felt respected at this practice. The Dr and Patient Coordinator are simply wonderful human beings.
The staff was wonderful and friendly. The office was beautiful, clean, and inviting. It was a great experience.
Dr. Maxwell explained everything to me regarding the surgery. I felt very comfortable that Dr. Maxwell is the best surgeon for the procedure that I require.
I appreciated Dr Maxwell's opinion, suggestions and her honesty. She explained things to me without sugar coating things. So far everything has been great. The office and staff also have been easy to reach and available for the 101 questions I have and that puts me at ease too. Theres no doubt in my mind I have picked the right person Dr Maxwell.
I feel this survey or some of the questions should be at the end of the experience or at the end of pre op appointment. There are so many emotions and questions going through a patients mind it’s hard to say your highly satisfied when you’ve barely started.
The entire staff at Dr. Maxwell's office was extremely nice and helpful, including Dr. Maxwell. The building is beautiful, and I plan on using the Med Spa in the future. My only complaint was the wait time for a consultation and to get my surgery done. However, Dr. Maxwell has great reviews, so she will be worth the wait.
Very impressed with the service, staff and definitely the surgeon. I feel confident doing my procedure.
Everything was very clearly explained to me. Everyone took their time and I did not feel rushed. Very impressed with the facility. Looking forward to my procedure in July.
Dr. Maxwell is very kind and made me feel at ease through out the entire consultation.
I was highly satisfied because Dr. Maxwell and her staff spent an hour and a half with me. They answered all of my questions and I never felt that they were in a rush to see the next patient.
Dr. Maxwell and her team did an outstanding job of ensuring that I was going to receive my best possible desired outcome for my breast augmentation. I flew into the USA just to see her for this surgery as she came highly recommended from a friend. This was my second breast augmentation as my first one was done over 10 years ago and I was very specific about the aesthetics I wanted. I had my initial consult in person and the reset of my coordinating was done via email and telephone. My patient coordinator Maritza had everything handled ahead fo time and even arranged to have another call set up with Dr. Maxwell to answer specific concerns I had and advise me prior to my flight in. This gave me extra confidence and assurance that I had chosen the right surgeon - not just extremely talented BUT also invested in ME achieving the results I wanted. I wasn't a simple case for Dr. Maxwell as one of my existing implants had ruptured and I am a professional athlete that has a muscular chest. AND she did an OUTSTANDING job!! 8 weeks post-op I am completely THRILLED with the result of my breast augmentation. I love how they look at this point and they are almost completely healed. The entire surgical experience was 5 star. Very personalized as the surgical suite is attached to the clinic. It was worth so much to me NOT to be in a hospital. All of the staff were kind. Dr. Hunter the Anesthesiologist was the best. This was the first surgery I've had that I wasn't nauseated from the anesthetic. Carol, her nurse was also extremely attentive and the follow up was excellent as I had my patient coordinators contact number for issues as I was staying in a hotel near by. I can't say enough about how happy I was with my experience with Dr. Maxwell. If you are looking for a skilled, successful and passionate surgeon you've found her! Increased confidence!
I have had 2 surgeries and two fat injections in my face with my own fat over the last ten years - I have been extremely happy with my experience with Dr. Maxwell and her staff - they are very professional, knowledgeable ,approachable and friendly. Dr. Maxwell is not only an excellent surgeon but also an excellent artist in her ability to have the best natural outcome after the surgery! Love her and her staff! ❤️
There aren't words to describe Dr. Maxwell and her staff - I was overwhelmed with the care and concern I received. I also had eyelid surgery and a brow lift. I am so pleased with the results!I have recommended the center to many people and will continue to use Dr. Maxwell and her staff for any needs that I have in the future - they are WONDERFUL!!! Dr. Maxwell! Her ability to listen to your needs, her compassion, her high skill level, etcetera.
I was very concerned about my health issues and pain Dr Maxwell was very convincing that my pain would be OK. She also said she could get all my capsules out. I liked how she told me my implants were smooth when I thought they were textured.
Dr Maxwell and staff are very good, they are great from beginning to end of procedures and follow ups, very friendly environment, highly recommend Amazing look following procedures,
Several plastic surgeons were consulted but Dr. Maxwell was the only one who pointed out the abnormalities in my breasts. She addressed the issues like an artist informing me of the approach she was going to take in rectifying them.
The staff the facilities the surgeon ... all of it I no longer see the bag under my eyes that I used to see... I don’t look tired anymore
All staff were kind, patient, answered questions. Even while out of town
I have so much more confidence. I'm a nurse and I am extremely particular about any medical care I receive. I had high expectations going in based on my research and based on a friends experience at this facility. My expectations were met and exceeded at times. The staff and surgeon were/are exceptional and I would highly recommend this place to anyone especially to those who are picky
Hello, my name is [name]. I had breast implants removal on January 19th. I was suffering from breast implants illnesses with symptoms that ranged from frequent brain fogs, heartburn, palpitations, muscle weakness and chronic fatigue. Form the moment I contacted the office , I received a great deal of attention and consideration for my condition. Jody, the patient coordinator, worked hard to move my surgery at the earliest time possible and helped me to coordinate my trip because I was travelling from out of state. Dr. Maxwell showed a lot of respect for my feelings and understood my symptoms (unlike other plastic surgeons who denied and even ridiculed then). My symptoms were so bad that I felt like I would die, if those toxic bags were not removed from my body, as soon as possible. After my implants removal, my symptoms started to decrease and, by now, are completely disappeared. I would like to take this opportunity to thank dr. Maxwell and her wonderful, kind and efficient staff. Thank you dr. Maxwell, God bless you!Sincerely,[name].
I think Dr. Maxwell is an awesome surgeon . I was impressed with her staff and am looking very forward to my procedure in May.
Great care, great skills. Office and nurse worked well with me when a sooner date came open. I was able to get procedure done sooner. Anesthesiologist and Dr. Maxwell did fantastic along with the whole team.
It was a great experience overall and I felt really comfortable with the surgeon
I informed the receptionist of my short time frame before making my appointment for a consultation, my husband is military and we are moving. I was told that I had enough time to schedule the procedure and paid the $50.00 consultation fee. Then after my appointment I was told they had no opening for my procedure. They “maybe” able to fit me in if I wanted them to look at the schedule. I then went with another surgery center that was more than willing to fit me in. I’m disappointed that I paid the $50 and then seemed to be a difficult patient to get on the surgery schedule.
I had the best experience,I was made to feel comfortable and I felt pretty. I like the results that I had and I truly believe that Dr. MAXWELL is vested in who I was and who I was becoming
The entire practice is like a big family. They are very caring and competent. I am highly satisfied with the procedures I've had done. I feel better about myself. I don't look as droopy or tired as I use to look. I feel more youthful. Thank you!
Surgeon spent a lot of time with me explaining the procedure thoroughly. Looking at before and after pictures of previous patients was helpful. I loved the computer generated after photo. It really sold me.
I was greatly surprised when the doctor came in and was personably and receptive to me. She made me feel comfortable. I plan on having the procedure I am waiting for the money out of my savings.
I am more confident, which impacts every aspect of my life. This was a return visit to Dr. Maxwell. I come back because I am always more than pleased with the results and the entire staff is extraordinary. Everyone - whether it’s the ladies who answer the phone or the medical staff - genuinely care about each and every patient.
Dr, Maxwell and her staff went above and beyond to make me feel comfortable and informed.
Doctor performed a neck lift last year and she did an exceptional job. I look better than I had hoped to look. Go Dr. Maxwell, you rock!
There was clear communication through the whole process from scheduling my appointment through any additional questions I had even after I left. The office staff were all kind and communicated well. I felt more like I was going to the spa than a surgeons office.
Absolutely wonderful staff....Dr Maxwell’s consult exceeded my expectations & her dedicated team were professional, thorough & highly experienced
I am extremely happy and grateful with everything. The staff, the surgery center, of course Dr Maxwell. Everything was perfect. You all made me feel at ease with the information and attention you provided. My surgery went great. I could not ask for better results. Will gladly recommend Maxwell Aesthetics. Thanks again
I felt very welcomed, all my questions were answered. Dr. Maxwell was very thorough. The staff is very friendly and very knowledgable. I would highly recommend Dr. Maxwell.
I have great respect for Dr. Maxwell, her staff and the medi spa I wasn’t sure what I wanted and was given specific suggestions that best suited my needs. I appreciate Dr. Maxwell’s honesty, professionalism and experience. I wouldn’t trust any other Dr. to do this procedure.
Dr Maxwell and her entire staff are warm, caring, professional and dedicated to their work. I will continue to see Dr Maxwell and the staff in her medispa whenever I decide to have any elective treatments. I have also recommended Dr Maxwell and her practice to many friends and will continue to do so!
Very nice staff, Dr very informative and thoughtful, wouldn't go to any one else, highly recommend.
Everyone I had contact w/ that day was extremely professional as well as compassionate
I have known of this doctor for 20 + years. I always followed her accomplishments on news etcI knew she was the best in town
Everything was above expectation, including follow ups I wish I did it when I was younger
Dr. Maxwell is highly professional and yet very caring. The office is elegant and the staff is friendly and knowledgeable. My surgery turned out very well so I felt very pleased with my choice of surgeons. My breast fat transfer was successful and Dr. Maxwell corrected problems with a prior surgery. I feel better about myself as a result. Also my brow lift was done very well and I’ve gotten lots of compliments.
I would have liked to know exactly how much I bled, as it was I got really worried about my weakness and fast heart beat, I also felt agitated as a result of the anesthesia for a couple of days and I specifically told the anesthesiologist that that happens to me! But they probably could not do anything about it.
I SEE BETTER. MY WIFE SAYS I LOOK BETTER. SHE LIKES ME. MY WFE HAD EXTENSIVE FACE WORK DONE. SHE LOOKS 30 YEARS YOUNGER THAN OUR FRIENDS WHO HAVE NOT HAD ANY WORK DONE ON THEIR FACE.I TRUST GWEN, SHE STANDS BEHIND HER WORK. SHE IS A PRO.ALL OFFICE STAFF WERE OUTSTANDING EMPLOYEES. AS REAL ASSET TO THE BUSINESS.
I am thrilled with the results of my lift and implants! They look even better than I expected! The incisions are clean and healing beautifully! In pre-op and post-op, I felt important and well cared. Any questions or concerns I had, before and after, were quickly answered. I thought Dr Maxwell was so lovely and gracious and didn’t just see me as dollar signs. In my consultation, I felt she was thorough, patient and honest.
1. Front office staff professional and friendly2. Nurses, surgical assistant, and surgery coordinator are experienced, knowledgeable, and had friendly, trustworthy personalities. 3. Dr. Maxwell takes her time and listens, offers her opinions, and together we made joint decision on surgery plan. She understood my need to be natural. She is highly experienced and seems to run a tight ship. My mother, two cousins, and a good friend also had very good experiences too.
I felt completely at ease with the entire experience and have another procedure scheduled for next month. I would not consider going anywhere else!The entire staff is helpful, friendly, and extremely professional.
The staff was so nice and welcoming making the consult comfortable. They also answered ALL of my questions without making me feel stupid or inadequate.
The entire staff is very professional. Dr. Maxwell provided candid feedback about my concerns and gave me an honest recommendation of what procedures would give me the results I am seeking.
I was very happy with the personalization however the price was more than expected
I was comfortable and confident with Dr. Maxwell and the staff. Competent, caring, professional staff.
Everyone I met at the clinic was very kind and professional in helping me with my decision to have my surgery. This being my first plastic surgery and having many concerns everyone made me feel at ease Dr Maxwell did an awesome job of answering all my questions on my consultation. I would recommend Maxwell Aesthetics to anyone considering a plastic surgery procedure.
Dr. Maxwell and her staff treated me and my husband with professionalism and courtesy. They answered all of our questions and concerns in a timely manner. The pre/post op booklet was very informative. I would recommend Dr. Maxwell and would return should I seek additional plastic surgery. The facelift took about 15 years off my appearance; At age 62 I don't look old and feel better about myself
Everyone was so helpful and kind. The doctor is out of this world lovely and caring---you can just see it. The office is beautiful and the needs of the patients are taken into account, it is evident. The estimate was a little higher than I anticipated but I am sure that it will be worth it.
Felt very comfortable and well taken care of. The staff was so nice and answered all our questions
Everyone was attentive and deeply concerned about my comfort -- I felt I could trust Dr. Maxwell and her staff, which made the procedure that much more comfortable. Dr. Maxwell and her staff are kind and supportive. I am extremely pleased with the results and look forward to working with Dr. Maxwell in the future.
Overall experience was great from the staff to the doctor , very thorough, best overall experience from a doctor's office, highly recommend, the doctor has a great bed side manner, explained everything..
I love Dr Maxwell’s bedside manner. She was very informative. Wish she wasn’t so much more expensive than other surgeons. Or I definitely would have chosen her.
The staff and Dr. Maxwell made this experience a pleasant one. Prior to my surgery I was told what to expect so that I would not be disappointed during my healing time.
I did not necessarily agree with with consultation with the doctor. I also found her demeanor to be overly empathetic. In consulting with other physicians about the same procedure, they disagreed with her assessment of my condition and what they were able to do for me. However, the staff at the office was by far the best of any of the offices I’ve visited.
The overall appointment, experience, and knowledge given was great! I’ve been to other plastic surgeons for other cosmetic surgeries and Maxwell Aesthetics was one of the best. I have scheduled my surgery and looking forward to having it performed by Dr. Maxwell.
All the staff seemed very well informed about the practice and procedures.
The pre and post surgical experience was great and the outcome of the surgery was highly satisfactory. The physician is following the progress and beside highly competent and skillful, she is pleasant and available on a regular basis
I had 3 procedures at the same time: breast implants removal, breast lift and liposuction. I love my results, and the best thing about this experience is my renewed trust in Dr Maxwell and her practice. Dr Maxwell and her staff were amazing. Dr Maxwell is so highly skilled, loves her work and her patients. The staff so competent and caring. Wonderful experience and fantastic results.
Estimate for re-tweet of previous procedure was higher than original full procedure expected.
Very professional yet friendly atmosphere. Everyone appeared well qualified. Immaculate offices.
I was highly satisfied. Just have some additional questions about possible options for arm contouring.
Dr. Maxwell is amazing I'm beyond pleased with my experience. I will only go to her in the future for all my needs. I love my face lift I get so many compliments of how young aI look and it's so naturare no one knows ive had anything done
Went in for a consultation...the staff was friendly. Had my doubts and was really nervous,( since I have never been put under or had an operation), but as soon as Dr. Gwen Maxwell came in, the easiness and and the explanation of the procedure was awesome. I decided then she would be the one for me. The booked my surgery the following week. Post ops appointments were always timely. I would recommend and go back. Best investment that i have made.
I felt that the information was presented well and I did not feel pressured to make a decision.
The surgeon and staff were both highly competent, professional, courteous and treated me like family. Moreover, everyone associated with this practice - from the surgeon to receptionists are some of the most beautiful women in Arizona.
I felt that Dr Maxwell was lovely and caring, meticulous and thorough. What I appreciated the most was her honesty. She told me that I didn't really need a tummy tuck. The previous doctors that I consulted with seemed more than happy to take my money for a procedure I didn't really need. She also has a wonderful reputation. And to be perfectly honest, I really like that she is a woman. I feel that she really understands what it is I'm seeking after.
I was extremely nervous going in for the consultation but the way how the staff calmed me down made me feel much better about having the procedure done. I liked how everyone was welcoming and friendly. I nearly cried when the pictures were taken of me but how professional the coordinator acted made it so much easier to handle how I felt. I liked how the doctor listened to what I wanted and will try to get done what I want. The other consults I had, the doctors stated they wouldn’t try what Dr. Maxwell is willing to do with the tissue expander. What also made my decision easier is how the office had shown me an album of other women that had the same procedure done and pictures of when with significant uneven breast like me. That made me feel secure and comfortable with Dr. Maxwell’s work.
Dr Maxwell’s team was very informative and made me feel so comfortable during my visit. They gave me confidence to know that I would be in good hands if I scheduled a procedure. The whole team was informative and told me about their personal experiences in having survey done with Dr Maxwell. This was very comforting.
See previous re inability to connect nurse on duty after surgery.Also, I am disappointed that the total of the gift certificate given to me (in the amount of $750) cannot be applied to skin care treatments. I was told recently when I went in for skin care procedure that only $400 can be applied. This was not stated on the certificate and was disappointing to hear.
I wish there had been more availability when it came to booking the consultation.
Dr. Maxwell was very knowledgeable, professional, and personable. Her staff were professional, polite, and caring as well.
From the first moment I walked in the doors I was greated as an honored guest! By the time I was certain this was the surgeon for me ( after maybe 3 minutes!) I felt like part of the family! Every question I had was taken seriously and answered for me! I was able to schedule the surgery within my time frame and I was kept informed about every step in the process. At times I felt a bit over-loaded with information but better to be too informed than un-informed! The surgery went great and, aside from some small side-effects, I am completely thrilled with the outcome!
Overall experience. The office, friendliness of staff, information provided, questions answered, Dr. Maxwell's patience with my questions, concerns and genuine/honest answers, financial info and scheduling. My husband and I felt extremely comfortable to move forward without another consultation. I have recommended you all already to a friend who needs additional work after going through breast cancer treatment. I look forward to my procedure and future in being able to reach another personal goal. Thank you!
The Dr. And her staff were very caring and wanted to make sure I understood everything about my procedure and recovery The Dr. Did a wonderful job not much pain and my recovery was faster then the last time I had this done
Dr. Maxwell and her staff are very friendly and helpful I love going to their office and have been highly satisfied with my results ! I have more self confidence and it has helped me to not look so tired all the time.
Dr Maxwell listen to my specific concerns and gave excellent recommendations, bearing in mind my motivation is solely for a more youthful appearance in the media. She explained why I did not need major surgery and discussed nonsurgical alternatives.
I felt very comfortable with all of the staff members I met with, I received the information necessary to make a decision and I am very excited to move forward and have the procedure.
I went to Dr. Maxwell for an eyelid consultation and ended up getting an eyelid and lateral browlift surgery as recommended to me by the surgeon. I have no doubt this gave me the best results, although it was more expensive. All was performed with the utmost care, respect and professionalism before, during and after surgery. I would definitely recommend Dr. Maxwell. I got to speak with all the staff that was there for my surgery. The lead nurse explained to me everything she was doing in detail. Nothing was rushed and they had time for the questions I asked. The anesthesiologist double checked with me my medical history, he asked if I had any questions and if I actually wanted and was ready for surgery (in case I had changed my mind at the last moment). He was very gentle and reassuring. Dr. Maxwell came in and went over with me what was to be done. She listened to my last requests. Everything was very professional, I knew I was in good hands.
Dr. Maxwell and all of the staff were genuinely kind, professional, caring and knowledgeable. All of my questions and concerns were answered. Details regarding the prodedure I chose were provided. I was not rushed. All options were explained.
When I first expressed my dissatisfaction with the results to the surgeon at a post-op follow-up, the surgeon was very surprised but offered to redo the part I was not happy with at no charge. At a later post-op visit, we discussed the redo and the surgeon told me I would have to have it done within a year. Then suddenly, at the third visit the surgeon said she was rescinding her offer because she had done nothing wrong. I thought this behavior was rather bizarre from a professional. I had done nothing to make her change her mind. What kind of medical professional offers a free service to try and satisfy their patient, and then reverses their own decision? I never heard of such a thing.
[patient name] here. As you all know I've been seeing Dr Maxwell for Years. I keep returning for a reason. I love her work and respect her as I do everyone of her staff members. I think everyone has issues with some part of their body they don't like. I'm in the position to fix these areas. When my dislikes have become likes I feel better about myself and improve my lifestyle accordingly. I am less ashamed of my body and think how lucky I am to have Maxwell Aesthetics in my life!
Everything went very smoothly. I knew what to expect so no unpleasant surprises.
Very thorough and informative. I like the Doctor being a straight shooter as well as authentic and nice. Her manager, Jody is exceptional also.I wish I worked there
D. Maxwell and her staff are awesome. Very friendly and answered all of my questions,.
All the staff and surgeon were friendly, informative and realistic. The facility was clean and comfortable and lovely. The result was just what I was hoping for -- a natural looking update to my face and neck. The overall result was just what I wanted.
Very friendly staff who is very knowledgable. Answered all my questions and concerns. Had good suggestions for my recovery- I especially appreciated the suggestion that I get a lymphatic massage right after the surgery to lesson the swelling. The only thing that upset me was my huge black eye- I still have a shadow bruise after 2 months! But, was assured that the bruise will continue to fade and will dissappear.
They were friendly and put me at ease. I felt like I was among friends. They went over everything that I would be experiencing.
Very caring staff, great facilities. Surgeon is highly interactive and engaged with me. She is honest about expectations and available at any time for questions. Everyone there is helpful, friendly and knowledgable The care after surgery was excellent. I called twice with questions and was answered right away. Follow up appointments were detailed and left me feeling very comfortable about my decision.
I was very nervous about the procedure and everyone that i had contact with was great about helping answer all questions and in helping me feel less scared. I love it. I am very happy with the change in my appearance.
felt comfortable with staff and surgeon and the entire process of deciding appropriate procedures for me.
VERY PROFESSIONAL BUSINESS OPERATION. HIGHLY TRAINED STAFF, THAT MAKES YOU FEEL COMFORTABLE. DR. GWEN IS THE BEST. SHE HAS DONE WORK ON MY WIFE TWICE IN THE LAST 15 YEARS. VERY SATISFIED WITH THE RESULTS. I TRUST HER TO DO A EXCELLENT JOB WHEN I GO IN FOR MY PROCEDURE.
Dr Maxwell and her staff were wonderful through the entire process. I was able to get my surgery scheduled within a week of my consult. Dr Maxwell was extremely thorough in learning my family history, and answered all of my questions in detail
I love the way I look! My face/neck lift looks very natural and youthful , Dr Maxwell does a great job!
Dr Gwen had her hands filled with unexpected encapsulated tissue and had to remove extra for BiopsiesShe was very caring during this extreme process. Most surgeons do not have such a bedside manner with their patients. Dr Gwen is an exceptional human being.
Dr Maxwell was able to remove my implants & their capsules without issue. She was also able to inject fat into my breasts & I have retained a good amount of it.
All staff was friendly and professional. I believe the surgeon gave an honest opinion of the procedures that would give the best results to my face.
Very comfortable, professional and honest. Ten years ago Dr Maxwell did my breast enhancement. I thought I might be needing a breast lift at this time. She told me it is not necessary at this time, but in a few years to recheck and to wait at this time. That she does not do unnecessary surgeries. I truly appreciated her honesty.
Dr. Maxwell is the absolute best. Staff were all friendly and professional. I could not have asked for a better experience.
Dr maxwell was amazing. Entire staff friendly and professional. Couldn't ask for better
I was told what to expect and it happened. Everyone was very personable and informative so I was at ease compared to other surgeries (not cosmetic) I've had. All personnel listened and answered my questions even if they had to get back to me.
The entire process was extremely professional of which I liked. Coming from a strong military and professional petroleum position of many years, I questioned the receptionist on why I did not see any male figures on the brochures they handed me prior to the consultation. I wasn't sure if men did this type of procedure. They explained very well why"and I accepted it as the truth. I grew up in a very strong male dominant part pf Pennsylvania, of which I continue with another residence here for the past 10 years. I loved the level of each visit and the people on each level. The consultation with Dr. Maxwell was "perfect". "
I was highly satisfied with all the friendliness of the staff and how excited dr maxwell was to work with me
Dr. Maxwell gave me an extended amount of time to go over the procedures. She was very thorough and reassuring. All staff members were knowledgeable and supportive with any concerns and questions. I really appreciate the professional and confidential atmosphere.
Upscale, professional, and friendly environment. I like that all work is done on site. I'm still thinking about the surgery. I will use the spa services.
My breasts look amazing! Everyone was very professional, at the same time very personable! Plus, I love my new boobies!
I was impressed by the friendliness and professionalism of the staff, both when scheduling and during my consultation. Dr. Maxwell spent a lot of time with me and didn't make me feel rushed. She answered every one of my questions and was very reassuring. I have contacted Jody more than once with questions and she is always very friendly and accommodating and never seems rushed or hassled by my questions. The facility is clean and beautiful and makes me want to return. Gift certificates given for coming for a consultation and having my surgery are very generous. I'm actually looking forward to my surgery!
I would like to have a copy of the after " photos to review at home and to show my husband. A quick glance is not enough to make a decision."
Everyone was absolutely wonderful very caring very loving very open answered all my questions.. I am extremely excited to have my procedure done with you all I know I will be in good hands.
Gave me a lot for confidence and feel so much better about my body! Loved Dr Maxwell and all her staff. The facility was nice and I felt comfortable during the procedure despite having anxiety about everything. Was super happy with my results!
Words can not express how wonderful and professional Dr. Maxwell and her staff have been during by entire surgical experience. I was so impressed by Dr. Maxwell and her staff, with my first procedure in 2010 that I returned for three additional procedures in 2017. I highly recommend Dr. Maxwell and her staff for cosmetic surgeries in the surgical center and also for cosmetic procedures in the spa. Everyone is extremely knowledgeable, friendly, understanding, and everything else that a patient would expect and so much more!Thank you, Dr. Maxwell and Staff. Dr. Maxwell listened to my concerns and expressed understanding and confidence that she would meet my needs to the best of her ability and she far exceeded my expectations.
Being in the medical field myself, I give my patients my best. When I require medical attention , I expect the best. Dr. Maxwell and her staff are the best.I interviewed other doctors and surgeons, none compared with Dr. Maxwell and her staff. One only has to be happy with what they see in the mirror. And I'm very happy!
Dr. Maxwell and her staff are amazing. They treat patients with respect and care. You can expect the best possible outcome in the friendliest and welcoming environment.
I felt very at ease with the staff and doctor. All of my questions were answered.
From my consultation visit to my recent post-op appointment Dr Maxwell and All of her staff have been so caring, compassionate, helpful, and accommodating! Whenever a person has surgery, you are not yourself because of the trauma to your body, sedation, pain medications, etc. I greatly appreciated the patience and thoughtfulness Dr Maxwell and her staff has given me. Quite simply, they are the BEST! I had breast implants that ruptured, due to the condition of them, I had accumulated a large amount of fluid in my breasts. The fluid accumulation gradually increased over time therefore, my breasts had greatly enlarged making them distorted, heavy, and toxic. After the removal surgery, I am now back to a normal size, I feel better, look more natural, clothes fit better, and all of the toxic fluid is gone.
Everybody at the practice was friendly and helpful. I especially liked how Dr. Maxwell was honest with me about everything and what I could expect. The facility was beautiful and very clean.
The staff was friendly and knowledgeable. Gwen Maxwell was amazing! She answered questions that I hadn't even thought of. I had heard good things about her and wasn't disappointed. She was warm and caring. I know I will be in good hands.
Dr. Maxwell performed other surgery on me and I was highly satisfied with the results. She is a skilled, caring physician and I trust her completely.
The entire office was very friendly, informative, and made the consultation comfortable.
Excellent care, wonderful experience, highly satisfied with the entire process and results.
Everyone was amazing, start to finish. They were always there for everything I needed, even after surgery when I had questions about healing, etc. the entire staff is amazing. I feel more confident and comfortable in my own skin and in general am so much happier every day.
The only issue is that there needs to be a revision to my procedure. Other than that, I'm highly satisfied.
I wanted my implants removed so badly but I was so scared of the aesthetic results of doing so. Dr Maxwell and her staff took so much time to listen to me and reassure me so that I could make the decision to move forward. And I am So Happy I did!! . I have absolutely nothing but great things to say about Dr Maxwell, her staff and my overall experience. Dr Maxwell is patient and caring. She listens to everything. She is realistic and kind in expressing her views about what to expect from surgery. She is genuine and she is clearly deeply committed to her craft and her patients. I have already recommended her to many friends. And I am quite sure I will see her again myself. Keep up the amazing work team! Thank you Dr Maxwell!
Bring a first time patient I was very nervous and worried prior to my consultation. At arrival not only was the office so welcoming, but the staff as well. At surgery date, I could have not been in better hands beginning with the staff, to the anesthesiologist, and then to Dr. Maxwell. My sincerely congratulations to your fine services.
I appreciate the friendly, reassuring staff. The doctor is very empathic to my concerns and helped me feel confident in her ability to perform this procedure.
Dr Maxwell has performed 2 other procedures for me and I was highly satisfied. She is a very knowledgeable and talented surgeon and I just love her
I thought she was going to put my own fat under my eyes & more filler in cheeks. I do like my lip line she created.
Dr Maxwell is not only extremely professional, she is kind and always took the time to listen and respond to my questions and concerns. Her entire staff is also professional and exceptionally friendly and kind. All of my needs were met consistently. This was my second surgery with Dr Maxwell and I will return in the future.
I have recommended the practice to everyone who asks or mentions an interest in any cosmetic procedures. Confident in the Doctor's judgment/skill level.
Dr. maxwell seems so nice and genuine. I could feel her empathy. Also I am very pleased with my results.
Everything went exceedingly well. No issues with surgery or recovery. The results were just as I anticipated. Love the doctor. She's highly skilled, and, has great personal skills.
Everyone there were very welcoming. They made me feel very comfortable and gave me really good advice. I enjoyed my experience there and cannot wait for the procedure to be done on the 27th of February. Dr Maxwell and her team that has helped me are phenomenal. Best experience I have ever had. I would NOT go anywhere else.
The very positive is that people seem to react to me with a much better interest, respect, and with comments that I look 20 yrs younger, all which give me more confidence in myself. .
The knowledge all the staff had in this particular industry. The overall view of the practice/facility and the ability to maintain your own hospital environment for after procedures. Also making me feel comfortable for my reason for being there and treating me such respect. I would most likely like another consultation visit as I had questions that came to mind after my visit, of course! Overall I feel comfortable without needing another opinion.
I had begun seeing changes in my face and neck I didn't like. I looked older than I felt and decided to do something about it. I had used Retinol products since my thirties and wrinkles were not my primary concern. Skin laxity was!! I chose to have a facelift and upper eyelid surgery, and what a difference it made. I feel my outward appearance now reflects how I feel and I am so happy with the results. I wouldn't hesitate to do it again. My experience with Dr. Maxwell and her staff was wonderful. From beginning to end they were very informative and caring. I even received a beautiful flower arrangement at Christmas as I recuperated at home!!! I have told all my friends how pleased I am, and highly recommend Dr. Maxwell and her staff. I ran into a friend a month after my facelift, and hadn't told her I was having it done. She told me I looked twenty years younger and asked me what I had done. I told her it must be my new hair style, but she wasn't buying that story!! If you've thought about having a procedure done do it, and I would recommend Dr. Maxwell, she's truly an artist and I love her attention to detail.
All the staff were approachable, friendly, compassionate and seemed to care about me as an individual, not as an income stream. At no time did I feel uncomfortable.
Everyone listens and there is an culture of caring that feels great. This is my second procedure with Dr Mawell office. I am very happy with the whole process. I would recommend her to anyone
Dr Maxwell & her staff were all very friendly & knowledgeable. I appreciate their honesty & compassion.
Dr. Maxwell is the best and I am very confident in her surgical skills. Her staff is very attentive and friendly.
The overall atmosphere when you enter. My surgical procedure has helped me feel better and not dread dressing in the am. . The staff is always very friendly and makes you feel comfortable. Even during the awakard photos, ha.
Dr Maxwell and staff were professional and seemed genuinely interested in my satisfaction with the outcome My new nose looks great! I used to hate pictures of my face close up but now I love them
Both the Doctor and office staff were friendly and very knowledgable. Took the time to listen to me and answer all my questions. I did not feel like a number but felt important to them.
The entire staff was helpful, considerate, genuine, and truly seemed to care about my experience. I really appreciated the thoroughness of the pre-op consultation and materials; I was fully prepared for the surgery and recovery. Dr. Maxwell did an excellent job, and it is evident she cares about her patients and achieving the best possible outcome. My surgery was what is known as a simple face lift"; I was looking to get rid of the chicken wattle under my chin. Until my follow-up appointment and looking side by side at the before and after photos, I didn't realize what an extreme difference there is in my appearance. I look amazing! Now, when I pass by a mirror and catch a glimpse of myself, I don't have the, "oh I hate my neck and chin" reaction. Instead I have a "damn, I look good!" reaction. I feel better about myself. "
Didn't really get to see before and afters. Shown images of doctors surgery, which was done by a different doctor. Not clear on the problems associated with certain outcomes. Biggest complaint is unreasonable contract. It is different from what I discussed on phone with scheduler. Unreasonable financial arrangements that protect the doctor but not the patient. Specifically, I asked what would happen if I got sick or had a family emergency. I was told I would be able to reschedule. Contract states that patient loses 50% of fee two weeks before surgery, and entire fee within 24 hours. This is entirely unreasonable. Also issues around revisions are not very generous.
I have had various procedure with dr. Maxwell, she is very capable and loving. Her staff is amazing! I always recommend her to my friends
I thought that I was given the contact information for the person that I was supposed to contact to schedule the appointment but when I emailed her, I got no response.
My clothes fit again! I feel lighter, younger and more attractive. . My first experience with Dr. Maxwell was in Feb. 2000. I have been going to her ever since and hold her in high regard. I trust her and her staff because they have always treated me well and I have always gotten good results. Her people and her facilities are the very best. They have helped me be my best for almost 17 years.
The surgeon was somewhat incoherent in her presentation (wandering /not clear) and recommended a number of procedures that i did not see any value in completing. The before and after pictures showed absolutely NO improvement in the patients' appearance. The surgeon also told me things i was very suspicious of in terms of what i should or should not do. I ultimately went to another doctor who performed filler surgery that was 1/3 as costly as what this doctor recommended and i was very very satisfied with that approach - which this survey surgeon didnt even recommend.
Holding nurse Bethany's hand and her comforting words throughout the procedure. I am glad it is behind me as it was painful. The staff and Dr. Maxwell were great. I so appreciate their comforting help during the procedure (kudos to Bethany) also all other staff. I felt like a member of their family. Thank you!
Gwen and every member of the staff are knowledgable, professional and friendly. I feel that I am not only in excellent hand but that I am with people who will treat me as they would their own family Every day I feel better about myself, I am more confident at work
Dr. Maxwell and her staff treated me very well. I feel like they truly care about me
Everyone was very personable and pleasant. I felt like I was talking to friends.
The website link provided to me to fill in medical information and forms did not work, at all. So I had to do all the forms manually at time of appointment.
I never felt rushed. Everyone took their time explaining the process. I appreciated the doctor taping my breasts to show me the difference between removal and lift. I felt comfortable and did not feel the need to continue consulting.
Everyone was very professional, courteous, motivated and accommodating
The atmosphere was beautiful and they were all very kind and real. . I loved everyone that I dealt with and am very happy with the overall result!
At this time, more than two months after the surgery I still have a lot of bruising and swelling. There is a large raised scar under my chin.
I feel like a new person. It has helped in more ways than can be imagined. there is absolutely nothing to not be highly satisfied with. The staff and Dr Maxwell are magnificent in every way imaginable. I love this office and will return for my next whatever procedure I feel necessary and will refer others there, have and will continue...
Dr. Maxwell was very kind and compassionate to my feelings. I instantly felt safe with her.
It is still a little early to tell how the upper eyelids will ultimately heal, but there is still a little fold on each eyelid that I was not expecting.
After researching procedure online and speaking with one other surgeon, I scheduled my appt. with Dr. Maxwell. She and her staff provided sufficient time to answer my questions and at no time did I feel rushed. Dr. Maxwell is a board certified plastic surgeon, and my coordinator had the same procedure done by Dr. Maxwell. She allowed me to view her photos, before and after, and examine her skin where my suture sites will be. I also viewed before and after photos of women who had also had the procedure performed by Dr. Maxwell. Dr. Maxwell spent time explaining what the procedure entailed, and what to expect during recovery.
Dr maxwell was very professional and knowledgeable about the procedure. She acknowledged that some women do have reactions to Breast Implants, which is comforting. She answered all my questions and made me feel really good about my decision to explain with her.
I was only consulted on the issue I was concerned with and not asked to do more than I wanted. I did not feel pressured to go through with the procedure. The entire staff were friendly and helpful and willing to answer any questions I had. Dr. Maxwell was kind and explained the best way to do my procedure.
Lovely relaxing facility with a professional and friendly staff. Physician assistant was courteous, respectful, friendly, and informative. The surgeon was attentive, down-to-earth, and just generally has a demeanor that encourages confidence in her abilities. No one was pushy, but instead focused on trying to meet my needs.
The staff and Dr. Maxwell were all so helpful, kind, knowledgeable. I felt so well taken care in the consultaion process. Wonderful staff.
Everyone in the office is so warm, kind and highly knowledgeable. You feel a sense of warmth and comfort from the get go! I love this place and all the ladies that work there. They are outstanding and more physician offices could learn a thing or two. Dr Maxwell is simply an artist. Her incisions are second to none. Love her to the moon!! ????????????????????????
There are no tell-tale scars showing in front or under my ears. Whatever scars there are, are faint and hidden behind my hair line. She also did fat injections in my cheeks, and my cheeks are smooth and wrinkle free, giving my face a more youthful look. I'm thrilled with the results! Two months post surgery I visited friends and family out of state. No one asked, or suggested, I might have had a face lift. Instead, they all remarked how good I looked. That's why I picked Dr. Maxwell. I know I look and feel better about my appearance and I'm completely satisfied with her excellent work.
The doctor was running late and I had to sit in the waiting room for longer than I expected
Everyone was incredibly nice and informative. They all made me feel so comfortable during the entire process and were very eager to answer any questions I had (even if they were dumb questions). It never felt awkward or uncomfortable at any point, which made it all the better experience. Can't wait to schedule my procedure!
Dr. Maxwell was so honest with me. I have lupus and stated that she would not do surgery on my chin nor even consider putting me under. Said I was very attractive and never do anything to harm my face either laser or plastic. Such a lovely lady. I've referred friends already. One question problem? Not a problem just I could not have the surgery. Wonderful doctor.
I was extremely impressed with both the patient coordinator and the surgeon in addressing my questions. If I decide to undergo this particular procedure, I feel confident I have found the best surgeon for me.
Still Have not had the full experience but when I do I am sure I will be Highly Satisfied .
I felt like I looked older then my age and became very uncomfortable with my saggy skin on my neck and face. After surgery I felt so much more confident because I know I look great and it's almost like having a second chance instead of just giving up and saying I'm older now and it shouldn't matter anymore. It does matter and the rest of my life will be far more enjoyable because to me if you look good you also feel good. I have always believed that and I think everyone should be happy as long as they can. I had a full face lift with Dr. Maxwell and was very pleased with my results. I returned a year later for a follow-up facelift advancement to correct a few very minor issues. All went well and as before I would highly recommend Dr. Maxwell. I feel she is the very best, individual treatment, recommends what is best for your situation, caring, very skilled, and I certainly didn't feel like just a number, in and out and done sort of thing. I very highly recommend Dr. Maxwell for any plastic surgery and wouldn't hesitate to return for any additional procedures. I would feel very comfortable recommending her to my dearest friends.
The confidence I had before children with my body image was very healthy. After having twins I was left with extra skin on my tummy and was not comfortable with myself. Now I have that confidence again and I feel absolutely amazing. It was so worth it! I absolutely had the best experience. Everyone in the office was extremely friendly and knowlegeable. If I had any questions or concerns they were answered immediately.
I was very satisfied with my experience. the staff was very very polite and professional.
We found Dr. Maxwell and staff, knowledgable and 'comfortable as in...trustworthy, truly sensitive and caring for your concerns and my need to understand what would happen to achieve the best results. The only reason I have not moved forward, is that I felt I should have at least one more assessment. I want to make an informed decision. I will more than likely, never repeat this procedure. "
Such a nice facility and people. Dr. Maxwell was sincere and caring. I was very impressed.
Staff and Dr. Maxwell were very nice and seemed genuinely interested in my concerns. They showed me before and after photos and answered and explained all my questions. They also told me about their own personal experience with plastic surgery. Very positive experience.
I feel more comfortable in my body. The friendliness and professionalism of the Doctor and the Staff
From the moment I walked into the office I knew this was the Surgeon I needed to see.Dr. Maxwell was everything I heard she was. I trust her completely with my Surgerical procedures.She was very concerned with the fact that I have radiated breast tissue, she explained what her concerns were and how to get a great result, one like I want. I am very anxious to have my procedure done.
I love having a flatter tummy. It's been 7 months ago and I don't remember all of the details. I like Dr. Maxwell and all of her staff.
Staff and Doctor where very professional and knowledgeable. They made me feel very comfortable with the consultation. I really like the attitude of the staff that worked there.
I had a lot of questions that I feel didn't get fully answered. There were different types of pictures that I wanted to see that would have been more closely related to me and what my afters" might possibly look like."
The level of professionalism, compassion friendliness and skill was stellar. All of the women working in Dr. Maxwells office are exemplary, and Dr. maxwell is a brilliant Surgeon, AND a kind person. I am having another procedure done in August, and I am highly anticipating success. All female staff, so much comraderie and compassion. I will always choose Dr. Maxwell for any cosmetic procedure!!!!!
Dr. Maxwell's skills are amazing. I've had a facelift, neck lift and now a tummy tuck. I trust her with my life. She does amazing work. I would not see anyone else! The staff at the office are very nice and professional and very knowledgeable. I have recommended her to friends. I'm so happy with my tummy tuck. Only 8 weeks post-op so I'm still healing. I don't feel so fat or old and dumpy. Couldn't be more pleased.
Great office. Surgeon was friendly and informative. Everyone made me feel comfortable.
Dr. Maxwell was highly welcoming, knowledgable and very available to questions. I knew I chose the right surgeon the moment she walked in for the consult.
Jody, the patient coordinator, is amazingly friendly, knowledgeable, and straight-forward. Both she and Dr. Maxwell immediately made me feel comfortable and took the time to understand all my personal concerns and hopes for the surgery. I never felt like just another procedure; rather they made really personalized all the information. I especially appreciated Dr. Maxwell's tape usage to show me what she would be doing and the shape I could expect.
The people were friendly, respectful and helpful. They also seem to be very competent.
I can move easier and am way more comfortable with the way I look. My overall experience was wonderful. Everyone made me feel very comfortable and excited.
I'm much more comfortable and have no more pain/twinges/aches. Dr Maxwell and her nurses/staff have become like friends to me. The experience/expertise is very obvious and the friendliness puts me at ease.
My consultation with Dr. Maxwell and her assistant, Jody, was an awesome experience. Their professionalism, insight, and passion for what they do was exemplary.
Although I did not schedule my surgery the same day as my consultation, I called the very next morning and scheduled right away. The staff are very informative, patient, and caring. I immediately knew Dr. Maxwell was my choice for performing my procedures. Here are the main reasons why (among others).1) I feel comfortable knowing that she has been in practice for a very long time2) She has wonderful reviews in online forums3) I am happy with the before/after pictures I was shown at my consultation4) Her staff were very professional, inviting, and helped relieve any apprehensions I have about this procedure Thank you to Dr. Maxwell and all of her staff!
My self esteem has sky rocketed. I'm only 2 1/2 months post-op, still a little swollen, but I fit into clothes better than I imagined I ever could. I'm more motivated than before to eat healthy and stay active. Where to begin? The clinic is very professional appearing and tastefully decorated. The staff friendly and genuine. Explanations were given throughout the office visits and surgery. Dr. Maxwell listened to my concerns about my body. After the examination she told me what could be done and offered additional suggestions. We discussed this and agreed on what would best meet my needs. Wonderful surgical staff, great recovery staff, and post-operative visits are going smoothly.
The office was beautiful and clean. All of the staff members (except for one) were very nice and welcoming to me. I liked the nurse who started my consultation prior to meeting with the surgeon. The appointment scheduling assistant was so great to work with. The surgeon made me feel very comfortable and made me feel very confident in getting the procedure done.
The staff and surgeon made me feel comfortable and confident about the upcoming event.
I enjoyed getting to meet Dr. Maxwell. The staff was so friendly and knowledgeable. They all made me feel comfortable.
Dr. Maxwells interaction made me feel safe and comfortable. . Dr. Maxwell runs a highly professional and efficient business.
The entire staff was very kind, considerate and welcoming. My initial consultation experience was totally satisfactory. I will certainly recommend this practice to anyone who ask in the future
My looks! . The care from the staff was outstanding. Dr. Maxwell did a incrediable job in communicating and performing the surgery.
Giving me confidence. I love my new look and especially my flat stomach. ???? . Everyone was / is very pleasant, professional, helpful and my results were great.
Having great boobies!!!!!!!!!!!!!!!!!!!!!!!!!!! They look like they are real!!!!!!!!!!! The quality of care, the quality of the facility, the quality of being comfortable with Dr. Maxwell and her knowledge and expertise are amazing, her staff is amazing, I just enjoyed my total experience and will definitely return for more work in the future. I had absolutely no pain, no sickness associated with the procedure.... felt like a million bucks right after the anesthesia wore off.
The outcome is amazing. Communication regarding my surgical procedure was the best. The caring attitude of the surgeon and staff was amazing.
The office and rooms were clean and well set up. All of the staff and the doctor were very nice and helpful and it seemed like they were very well organized and prepared. They made me feel extremely comfortable.
I like my new nose very much. It has boosted my self esteem and self confidence. everyone was very professional and very friendly. Dr Maxwell performed a few other procedures at no extra cost to me. Very generous! Dr Hunter took care of me. I never once got nauseated like I have in the past. Yah, go Dr Hunter. I would highly refer your facility to any one. Thank you
In the pre-operative package booklet there were three sentences discussing that the nerves would be cut in the brow lift. The last sentence states: This (the pins and needles sensation) does not last forever and sensation slowly returns over the next few months." It has been two months since my surgery and, if anything, the sensation has increased, It has not diminished. Sometimes it's very difficult to concentrate."
I loved Maritsa who works for Dr Maxwell. She is very knowledgeable and kind and I trusted her answers and expertise! She is an asset to the company! . Everything about my experience went perfectly! The employees of Dr Maxwell are very knowledgable and friendly. And, Dr Maxwell is a wonderful plastic surgeon...I would never go to anyone else. The surgical facility at Dr Maxwell's office was very relaxing and I felt like I was in good hands.
I have complete trust in Doctor Maxwell, only wish I lived in the same city.
I was extremely impressed with the quality of the education I received from the surgeon and her staff. I was welcomed, treated with great respect and kindness, and made to feel comfortable. I did not schedule a procedure because I was not done interviewing various doctors. However, it is likely that I will schedule my procedure here. I was impressed with the thoroughness, experience, artistry, and attention to detail that the surgeon, her staff, and her facility conveyed. I wish that Saturday consultations were available, but that is certainly not an industry standard and will not affect my decision-making process as to whether I will use this surgeon. I did have to wait for about 20 minutes between my scheduled appointment time and the time I was seen, which annoyed me.
I would like another appointment with the surgeon to go over in more detail what to expect for my surgery. It was a very quick appointment and I really appreciate getting to see her sooner than I had expected, but simply need a bit more time with her before surgery. I think she'll do a wonderful job. I've spoken to two other women who have had surgeries with her.
Clean, modern, attractive office. Professionalism. Personable doctor. Showed me that she had a facelift. No pressure to have the procedure.
I was very satisfied with my procedure. I feel better about myself, it is something I wanted to do for me not anyone else. I like the way my breasts look especially compared to what they did look like before. Thank you, Dr. Maxwell
I was very satisfied except for the wait time after checking in to be taken back. I had expected the process to take about an hour and I was there for almost three hours. The practice is very professionally operated. I appreciate the hand written thank you card received in the mail.
I feel like a new person. I had some back issues and with this surgery it has helped tremendously. I have more energy I look much better in my clothes and I feel 20 years younger. I like Dr. Maxwell she listens to you the patient. The aftercare was terrific and aside from my 1 problem everything went just as I was told.
The kindness and patience in addressing my concerns was the best thing about the experience. From my initial contact, throughout the process and post-op, my experience was amazing. The attention to detail, patience in answering my questions and concerns, courtesy and kindness I was shown went above and beyond the call of duty. I would highly encourage my family and friends to use Dr. Maxwell for any procedure they may be considering. Having surgery can be nerve wracking and Dr. Maxwell's confidence and willingness to listen to and address my concerns put me at ease. I would not hesitate to go back. I simply cannot say enough about the high quality of care and positive interaction with the entire staff!
Everything was great with personnel, experience and knowledge of the Doctor, the price was just too high.
I have more self confidence about how I look. I'm not worrying about flabby body parts sneaking out! Also not wearing a bra is joy. . My body is brand new again! My stomach is flat, my breasts are perky and beautiful. I felt an immediate 'love connection' with Dr Maxwell and her staff on my first consult visit. I didn't experience that at any other consults I had in the Phoenix area. I live in Goodyear so making the trip to Tucson was a sacrifice, but it was well worth it.
Everyone was so friendly and welcoming. Dr. Maxwell was very detailed about the procedure and honest with what could or couldn't be accomplished during the surgery. Jody was amazing and explained all the paperwork and costing very well. The fact that I received a hand written thank you for your visit note, meant a lot!! I haven't even had my procedure yet and I have recommended friends to this practice!
Caused me to feel more confident about myself . The doctor and all members of the staff were highly professional, very caring and informative about all aspects of the surgery.
Dr. Maxwell made this experience 'highly satisfied'. She has a wonderful rapport with all her patients.
The friendly, efficient, competent and caring staff. Dr. Maxwell. Together they make an amazing team. Extremely competent friendly staff, AMAZING DOCTOR, beautiful facility, extremely efficient surgery staff. I absolutely loved the booklet I received prior to surgery. It explained everything to me. It was my go-to" reference and helped me understand what to expect throughout the entire process, what was normal, what wasn't. I loved having all my prescriptions filled before I even had surgery. Everything is done to reduce patient discomfort and inconvenience. I also really appreciated Dr. Maxwell's honesty regarding what she could and could not do for me and WHY. My results are amazing (better then I imagined) and have changed my life. I wish I would have visited Dr. Maxwell years ago...I absolutely would go back to Dr.Maxwell and staff for other services. "
The tummy tuck was fantastic. The pain medication kept me comfortable while healing. Dr. Maxwell and her staff we very informative and friendly to me during all visits. I felt safe and secure during the planning of my procedure. I love the results!
I feel and look more like myself. Everyone made me feel very comfortable before during and after the surgery. The follow up care was outstanding and I am happy with the results. I have recommended several people who also have had surgeries and are also very happy. will definitely go back for some other work.
The office and facility were wonderful! Dr. Maxwell was so sweet and the cost was very reasonable. Would have liked a little more input when I was trying to decide on size for Augmentation but I also understand why they leave it up to the patient entirely. A few things probably could have used a little more attention during the procedure but overall very good!
Surgeon and staff friendly, helpful, informative in helping prepare patient for surgery. The aftercare including follow up appointments were just as good as the preparation prior to surgery. I would highly recommend this practice to anyone who is considering surgery.
I am so happy with my results I feel so much better about myself and my clothes fit so much better. The procedure has kept me motivated to work out daily so I can maximize my results. The entire staff along with Dr. Maxwell are amazing !! They are kind , personable and very attentive ......I highly recommend them and I am already planning my next procedure.
More confident in myself. Love the way my boobs now look in any clothing I put on! Everything and everyone was wonderful. No regrets!!
I'm so happy to have a great result and have no more worries about implants. Everything went really well, no surprises. Surgeon extremely skilled and professional. Coordinator and nurses explained everything well and were also professional.
I look younger and my neck is firmer. I feel better about my appearance and have gotten many compliments. I didn't even tell my children I had the procedure, they could not tell, and I like the fact that I still look like me just improved, not totally different. The nurses and Dr. Maxwell were very nice and answered all my questions, the staff was highly professional. Dr. Maxwell has a passion for what she does and it shows. I was provided full information on the procedure.
I don't have any specific reason. Everything went fine, I just didn't feel highly" satisfied. I have nothing bad to say...it was just a consultation that went fine."
Single best thing-it was so much easier than an earlier procedure. I felt well informed going into the procedure. All my questions were answered at pre-surgery contacts. During the procedure the nurses were friendly and reassuring and the atmosphere was low stress. The doctor was always warm and supportive and made me feel comfortable. I felt well supported throughout the procedure and the recovery. There were plenty of follow-ups post surgery and I when a small problem developed I was able to arrange a next day appointment.
Concern for my healing properly expressed by surgeon and staff. Materials provided prior to surgery prepared me well for what to expect after surgery. Staff are always friendly.
Professional services are always welcome in my world. I never fear any procedure that Dr. Maxwell and her staff will complete for myself. I've had two face lifts and now this tummy tuck with pure success. Thank each and everyone for being so informative, supportive and professional.
I basically told Dr. Maxwell what I wanted to achieve and then she took it from there, fitting me with the perfect implants. Her staff is so nice and considerate and very happy... you can tell they all love their jobs. I love Maxwell Aesthetics!!! They rock the universe!!! They are perfect!!
No more embarrassing neck jowls to hide when being photographed. Dr. Maxwell was very professional, experienced and explained everything well. Staff was courteous and helpful to myself and my caregiver.
It changed how I feel about and see myself! EVERYTHING regarding my experience at this facility was impeccable..from the doctor listening, performing the surgery, to the after care she provided and all the way to the cleanliness of the facilities! Everyone and everything about my experience was top notch! I'm VERY pleased to have made the right decision by having my surgery done by Dr. Maxwell!! Very thankful for the outstanding abilities of the entire staff!
I feel so much better about the way I look. The after care was over the top. Everyone in the office was more then helpful with my questions.
My body looks brand new. No more belly hanging down. I love Dr Maxwell and her staff. My surgery went well and I plan to return to continue with my body. I won't go anywhere else!
In the summer of 2011 I visited Dr. Maxwell's office for a consultation for breast augmentation.. I did my research on the internet and after reading that patients sought out Dr. Maxwell to fix their botched augmentations I knew I found the doctor that I was looking for. After explaining to her that I just wanted to be a full C, she said I would not be happy with that. I just wanted to look better in my bikini top. She would not help me out with the size. That should have been my first red flag. I went ahead and picked my 275cc and had my surgery in August of 2011. I faithfully did all the squishing, pushing, and squeezing that was recommended by the facility. I was constantly squeezing them to the point that my daughters kept asking me to stop touching them. I also had the pleasure of my right nipple somehow being damaged to the point where my husband is not allowed to touch that nipple. I went in and the doctor confirmed they were encapsulated. I asked what do we do now. She said we call ??? They proceeded to sit me in a chair where the doctor encased one breast with both hands squeezing the life out of my breast as hard as she could so her assistant could squeeze the rest of the life out of my breast to break up the scar tissue. You could hear the scar tissue breaking with each squeeze. Although painful at the time, when they were done my breast did not hurt from the scar tissue. My left arm was numb for a few hours from gripping the handle of the chair so tight. I went in one or two more times for this same sadistic procedure. It was after the second time that she said I needed to start kneading my breast with my fist to really work out the scar tissue. Why not have that in the go home instructions or tell me that the first time I went in for this? Dr. Maxwell finally said there is nothing more than can do. I would have to have them removed. She gave me two options, I could back to the operating room and she could remove the implant along with all the scar tissue of just go to a room where they would numb up the area being cut and remove the implant. She gave me this second option as I said I was the only person with an income in my household of four. I went to another plastic surgeon who immediately was appalled by the fact that someone had put implants in front of the muscle since they always get encapsulated. He would go in and remove the implant and all the scar tissue. I asked at that time if it was important for the remaining scar tissue to be removed and he said yes. He also could not believe that another male doctor would put an implant in front of the muscle. I did not tell him it was Dr. Maxwell. So as I sit here today still beating the crap out of my boobs hoping that I can keep them somewhat soft in the front. I am a very touchy person and hug my friends and family hi and goodbye. I am now so self conscience about the hardness of my breast that I can't really hug like I used too. I have been struggling with the idea of filing a claim with the BBB for the last few years. Had she given me all the scenarios I would have said behind the muscle I just want the implant to fill he bra and bikini. I went from a 34 B to a 34 DD. I am embarrassed to wear bikini tops around my friends children. I wear sports bra for a bathing suit top now. If she would have listened to me instead of thinking I was like everyone else in the world and just wanted to have my breast out for everyone to see this could have been avoided. The encapsulation could have been avoided too if she would have explained the options. After all she is the expert or so I thought. One more thing. Stop having girls try implants wearing a black sports bra. Black makes you look smaller number one. Number two you don't wear sports bras everyday you wear a bra. Have them bring their bathing suit and put the implant in there. If you really want to see what kind of a freak you may look like with the wrong size breast.
I feel more confident about myself Amazing and caring staff. Love my results!
Dr. Maxwell listened to me about my concerns and was up front with me with her opinion. Great surgeon and staff. I've had several procedures performed by Dr. Maxwell.
I feel much more confident in my everyday life. My experience from start to finish was very positive.
Feeling of being and looking more youthful. Many compliments and comments that I look so well! Very happy with overall results. All professional staff very capable of answering any and all questions during post op time.
I feel young and beautiful again and I have many admirers!!!!!! Best ever!!!!! Turned out great!!!!!!
Recovery was much more simple then was told by friends Dr Maxwell and all staff were professional and nothing but amazing. I'm so pleased with my results and wish I would have done the procedure sooner.
I feel and look better in my clothes! Everyone is very knowledgable and willing to answer any questions I had about my procedure. Love this office!
Dr. Maxwell is the best plastic Surgeon I have ever had. I am grateful to have had the pleasure of experiencing her great work . She is understanding and kind. I will always recommend her to everybody. The staff are great as well.
It's hard to pick one best thing - I suppose it's the feeling of being valued and cared for by Dr Maxwell and every member of her staff. As with my previous surgery with Dr. Maxwell I felt comfortable and confident with her expertise and that my needs and concerns were addressed professionally.
Self confidence and cuter clothes Very friendly and knowledgeable staff. Great work by the surgeon
I was scared becuase I had never had any type of surgery before. But the whole staff including Dr. Maxwell made me feel so comfortable. The office is so nice and welcoming, it felt like just being in a spa verse doctor's office. The outcome was amazing. I love my boobs. I keep saying i wish i had gone bigger initially but now that 8 months post op i am so glad i listen to her. She knows what she is doing. If i ever do anything else I will absolutely go back to her and i will recommend any friends to her as well.
The information given was excellent, The Dr. did not rush and was very helpful and knowledgeable. I was impressed with the office and the employees. there is another doctor in town who charges about the same amount but doesn't offer the over night stay.
My scars are crooked and look nothing like I was told they would look. I was told I would be several sizes smaller after my liposuction and tummy tuck but am still in the same clothes and weigh the exact same amount. There is a protruding dimple on my hips from the scars and the arching line above my pubic area is completely off center. My surgeon talked me into the surgery stating that I would be much happier with this procedure than the one I had gone into my consult for (breast augmentation). The procedure was twice as costly and I am thoroughly disappointed with the outcome. The surgeon has since looked at my results and is not happy with the crooked scars and would like to correct them but the staff has highly recommended I leave it alone, stating that it will only make it worse. The staff has been wonderful. They have been the highlight of my experience and are very concerned with my progress and outcome. The surgeon has only stepped in to see me on one of my many trips back and was very hurried and did not show much concern for me or my satisfaction.
Dr. Maxwell makes her patients feel important and provides one of a kind service. Dr. Maxwell and staff are wonderful people and have made my experience very easy and comfortable. I would recommend her to anyone. She is kind, understanding and a great listener. Her Personable touch and skill is what sets her apart from other surgeons.
Dr. Maxwell seemed very harried. I understand the need for waiting at times...and am usually OK with it if I receive the attention I need. Her explanations were rushed, she did most of the talking and didn't really allow me any time to even THINK if I had other questions. Just overall not a good appointment. It happens...
I feel like a whole new person, no double chin and saggy skin around my neck. My profile is so much better then it was. I truly feel like I have been given a second chance to feel really good about how I look. Dr. Maxwell made me feel very individual and talked over the procedure and what she was going to do. I felt very confident she was interested in what she needed to do for me and I was not just a patient coming in to get what everyone else commonly got when they asked for a facelift. Dr. Maxwell is very concerned with detail in explaining what was to be done for me. I totally trust her judgement and would highly (very highly) recommend her. I have several friends that went to someone else and they didn't appear to get the personal attention I did regarding their surgery. We all talked about it in detail. I feel very lucky to have made the best choice for me. I have had numerous compliments on my new look and I have always said Dr. Maxwell did it and I am very very happy with the results. Dr. Maloney has been to Quail Creek several times and I have heard how nice it would be if you would too. Lots of interest here in this procedure and you may do very well to come. Thank you Dr. Maxwell for your sincere interest in me as an individual and for your outstanding work. You are a very skilled plastic surgeon.
It gave me more confidence, I'm no longer concerned about trying to cover up my love handles or worrying about my saggy neck, which made me feel like I looked older than I felt. I felt that the surgeon and staff were professional, yet warm and made me feel at ease. I prefer an all female staff for my pre/post op visits. The anesthesiologist was male which was fine, he had a pleasant bedside manner.
I am satisfied with my surgery and my results, I still think there is more settling for them to do so I'm not totally ready to say that I'm highly satisfied, I think it's too soon to say that. But I am happy with my surgery, my surgeon and the out come so far.
You know that everyone is a professional and they all listen to you the patient. this is not my first experience with Dr Maxwell and the staff. They are the best. period.
I feel great! I thought everybody involved with my procedure were professional and were always concerned with my wellbeing.
I am more comfortable in my clothes and confident in my appearance which makes everyday more enjoyable. The surgery was very pleasant, the staff are lovely, Dr. Maxwell is an artist. I would recommend her to anyone and I do plan to have my daughter visit for surgery soon, this was the best thing I ever did for myself and I do not look like a fake" person however I am the best version of myself ... better than when I was in my twenties. For the gift of feeling so good I can never thank Dr. Maxwell enough in my book she is a Godess!"
Things were explained to me realistically and the results matched. I am very happy with the outcome. Dr. Maxwell has performed one other procedure for me years ago; she is a stellar practitioner and has an amazing practice. She is excellently skilled as a surgeon, but also in developing her practice and business culture. I trust her implicitly. She is straightforward, factual, yet also pleasant and informative. Her staff are trained exceptionally well; everything is very organized, prompt, timely, and she provides excellent care. I would not go to another doctor for any of these types of procedures.
The difference in my overall shape is drastically improved. It is more than I hoped possible. I trusted that Dr. Maxwell was completely honest and possessed the exceptional skill set to make this transformation possible. She is a very gifted surgeon and wonderful person. Her staff and testimonials attest to it, and I experienced it. I have no regrets about having the tummy tuck done, and I am especially happy that Dr. Maxwell performed it. The results were even better than I expected. It was my first plastic surgery procedure, so I wasn't sure about what I would look like, how difficult recovery would be, etc. Dr. Maxwell and staff were friendly, thorough, knowledgeable, professional, and very honest about what results could be achieved. The office and surgery center facilities were excellent. I never felt ignored or uncomfortable during my pre- or post-op experiences. The follow up appointments have been valuable and informative. I am so thoroughly satisfied with my results that I intend to have liposuction contouring done next. I feel the cost to feel this good is well worth it! I already have recommended Dr. Maxwell to several friends who are interested and intend to follow up.
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