I thought the staff was kind and professional, it is obvious the staff is well versed with all the information needed for patient inquiries. No matter who I spoke with in the office I was given a quick response, Stephanie Berg was fantastic!! Dr. Furnas was kind and patient with me during my consultation and made me feel very comfortable throughout the whole process, I can't wait to have my procedure done at this office.
Staff was very friendly and made me feel comfortable. Dr. Furnas did a amazing job. I would go back to them for any other cosmetic needs in the future. The end product looks great!
Everyone was incredibly helpful and friendly. The environment was comfortable and calming. It got rid of all of my nerves!
First impressions are important to me. Staff and Dr.’s very friendly and warm. Intermediate visits gave insight that I needed. I love the outcome. I believe Dr. Furnas looked at my body type and was spot on with my ultimate desire. No nausea / vomiting post op! Every one was warm and insightful regarding the whole process pre-operative . Gave me calmness and confidence at my age :-)
PSA is more then professional it’s like having a team having your back through, before, and after your surgery.
The experience was amazing. I was so nervous going into it and they made me more comfortable than I could ever imagine. My results exceeded my expectations.
Right off the bat when I called interested in making a consultation, Keri was extremely compassionate and informative. The day of my consult, when I met Dr. Furnas in person, she was very personable and knowledgeable. Kelsey has also been amazing and helpful in many ways! The entire team made me feel much more comfortable then I could have imagined and for that I’m excited and appreciative of what PSA has to offer.
I had a rhinoplasty performed by Plastic Surgery Associates. I asked my surgeon, Dr. Furnas, to try to make the outcome subtle. I did NOT want to look like someone else. I just wanted a slightly more refined version of my nose. She did this for me. I thought my outcome was great.
The surgeon was highly knowledgeable, the results are amazing. The staff is friendly & accommodating. It has improved & balanced out my body shape.
This was probably the best surgery experience I had. Right after surgery I was alert and felt really good. I am happy with my results. I stressed to Dr. Furnas my desire that my intention was not to go up a lot in size but I wanted volume, and that's exactly what I got. I'm very pleased with my results! I feel more comfortable and confident following surgery. My self esteem has improved greatly.
I like all of the information provided and that I actually got a consultation with the doctor that they looked at me used a hospital gown and were able to see exactly where my issues were. I also liked that they were not pressuring me about choosing a time or pushing financing on me.
I was so impressed with the professionalism of staff, the graciousness and warmth of Dr. Furnas, and the overall results. The entire experience was wonderful. I am so happy with my results.
Dr. Furness was so very professional, easy to talk to, and really put me at ease. The staff was thorough, kind, attentive, and prompt. Plus, I was able to do my pre-op at my consultation visit and was scheduled for surgery right away. Yay!
Professional and authentically nice people in this office. I met with a few other highly rated practices in Beverly Hills, San Francisco and Sacramento. They were all very polished and ultimately all recommended the exact procedures for the results I wanted. The surgeon in Sacramento personally recommended Dr Furness to me if I decided to have the surgery done in Santa Rosa which I ultimately did decide to do. She indicated that she was an truly excellent surgeon and I absolutely agree with her. Am very happy with the process and my results. People have noticed that my skin looks so great and even strangers have complimented me.
This procedure has given me so much confidence and I’ve actually learned how to love myself. It was a life changing experience. My clothes fit so much better, and everyone in the office made me feel like family. My questions were always answered and I will be recommending potential patients to this office. . I am highly satisfied with my experience due to the staff and Dr. Furnas making me feel so comfortable and not embarrassed about my body before my breast augmentation. My life has completely changed since my surgery, you accommodated my needs and went above and beyond, and I couldn’t thank you more! I am extremely happy with my amazing results, it is such a great feeling to look at yourself in the mirror and not be disappointed in what you see or embarrassed and Dr. Furnas and staff changed that for me. I see myself now and have confidence and just love my body. Thank you so much for everything!
Dr. Furnas was very confidence inspiring. This is undoubtedly influenced by her impeccable credentials.
I came in after breastfeeding 2 babes missing the big fullness of breastfeeding boobs. When I walked in my boobs were deflated and saggy. I said I would love to have nice, big, natural looking boobs and that is EXACTLY what I received. I’m beyond happy! I literally feel like they have always been mine and the care I received from the entire staff was outstanding! I’m one very happy momma! Dr Furnas made this entire procedure feel as though it was so natural and easy! She is the absolute sweetest and made me feel very comfortable through the entire journey.
I had more question of the surgeon and of the clinical coordinator. I was told to just trust the doctor who had given me 20 minutes time. I would need another appointment with the surgeon to get questions answered to feed satisfied. Her experience was reassuring, but the emphasis on how I will pay and signing arbitration forms as the first point of contact was off putting, as was the lack of time to get questions answered.
Dr. Furnas took on a procedure that another Plastic Surgeon (not affiliated with Plastic Surgeons Associates) could not complete. Not only was she available on short notice to correct this problem, but did it with a smile and, PERFECT outcome surgery. I felt extremely happy and satisfied with the over all experience. Dr. Furnas's whole team were definitely extremely professional and at the pinnacle of their specific jobs/profession. My surgery was completed with perfection as the outcome. I cannot thank Dr. Furnas and her team enough for making this experience so positive.
Professional service, excellent results.