Everything from scheduling the appointment, the consultation, and through the procedure was a breeze. Joanna talked to me through the procedure step by step and answered all my questions afterwards.
Detail orientated and friendly. Effective in the areas I wanted to treat and provider was open to suggestions.
Joanne is great. My lips look great
The procedure was explained very well to me, the healthcare providers were very professional and kind. [Single best thing is...] It was effective with minimal pain.
Alyne is always wonderful! [Single best thing is...] Pain-free lasering.
I was satisfied with my overall experience. beautiful place, great customer service from the people at the desk, and Joanna was very nice and understanding.
Joanna was honest and upfront about what treatments would be beneficial and which would not. She is personable and easy to establish rapport with. Loved the outcome of my injections I have had fillers before By other practitioners but this time the end result looked better than any other time
Joanna is professional and skilled. [Single best thing is...] Helped with wrinkles around eye.
Joanna made me feel comfortable and answered all my questions. I was at ease while having my injection. [Single best thing is...] My forehead wrinkles are pretty much nonexistent and my crows feet are almost gone.
Joanna is very inviting and makes you feel so comfortable that you're in good hands.
Very nice staff and my skin felt wonderful. Can't wait to go back
Very professional, knowledgeable and friendly staff. [Single best thing is...] the result.
Leah was very knowledgeable, personable and professional. Results exceeded my expectations. My skin looks amazing.
Very professional experience, as a nurse, I was very impressed with the whole procedure. My face and my body felt clean and refreshed after. The atmosphere was relaxing. My pores felt clean and my skin feels healthier.
Very friendly & knowledgeable staff. I have very little hair on my lip now & I have almost no maintenance. I'm between treatments now.
Very friendly. Very professional. Great first time experience. My face felt clean and tighter. I will definitely do this again.
As soon as you walk in the door they are so friendly and welcoming! Leah was fantastic and very informative. She made sure I understood the procedure and what to expect. The girls at the desk were wonderful and so friendly that I can't wait to go back!
Friendly, fast but thorough service. [Single best thing is...] the fact that Joanna gently suggested Botox for my crows feet but wasn't pushy..totally left it up to me so I went for it and I am so pleased I did. Love the results!
Joanna knows what to do. Helps with wrinkles.
I have never been disappointed during my appointments. I connect with JoAnna on a medical level and my interest in aesthetics. She always listens to my concerns about my problem areas and fixes them as need be.
Joanna makes me very comfortable. She is very much a professional and makes me feel like a special client. The girls working behind the desk were so nice and pulled up my Brilliant points so I could use them for my appt. I feel like my fillers and Botox were just right and not overdone. I look like me and not someone plastic.
Joanna was super sweet, and professional! My lips look amazing!
Joanna determined that we needed to try a new product to be more effective.
Very friendly and understanding, didn't try to up-sale and pressure me. The results were amazing.
Quick service. Appt. started on time. Knowledgeable about care and procedure. It lasted a long time!
Ms. Poole was friendly and careful. The headaches from my forehead and between my eyes disappear once the Botox takes effect.
Appointments are on time, and I receive the results I want.
I'm new to Jade Medi Spa and Jade Club as well, and I love it already! Joanna did my juvederm ultra plus lip fillers and Alyne did my hydrafacial. They were both so kind and informative. They definitely made me feel comfortable being a new client. I can't wait to come back for my next Hydrafacial. And I'm loving my natural, yet improved lips. My smile is beautiful now! Big thanks to y'all for being great at what you love!
Did not receive any post op instructions other than handed an ice pack. No "what to expect" discussion either
Very informative about products. Never makes me uncomfortable by pushing other procedures overly aggressively. Always eager to help. Easy in & out. No waiting. Great customer service.
It was the exact amount of product I needed in the exact spots. My eyes did not droop and my elevens disappeared. Quick and professional service.
I came in for fillers but we decided to work on my pigmentations first. I appreciate the honesty for what I need before I waste my money. Thank you
She does an excellent job! She takes her time and is very conscientious while performing her work. She takes her time and explains what she is doing and is able to answer any questions I may have. She is very personable and professional.
She had a great personality so I enjoyed talking to her and she explained everything she was doing during the facial.
Joanna was very personable, and made me feel like I was in the best of hands for my treatment. I expressed my nervousness, and rather than trying to make me feel like I was silly for being so nervous, Joanna took every step possible to make me feel comfortable and completely took my nerves away.
They were on time. No waiting. Very friendly and professional.
Friendly interaction. Always knowledgeable and answers all my questions. Super gentle and relaxing.
Really enjoy Alyne. She's very knowledgeable, friendly and competent. [Single best thing is...] how my skin glowed!
Joanna is a skilled injector- always giving me the best results! I never feel "over injected." People never believe I'm in my 40's!
The ladies are always super nice and helpful. My peel worked great my face peeled wonderful!
I'm an RN. I pay close attention to things that most people don't. Building is super super clean, well lit, calming environment. Proper precautions/techniques were used. Patient education before, during and after was great. I loved the charging station! The results were amazing!
Joanna was the best! I have had my lips and Botox done by other plastic surgeons. Her knowledge was superb and results were amazing.
It always such a warm and welcoming environment at the Jade Medispa! Satisfied customer 100% of the time!
Joanna was extremely nice and professional. Excellent results and did not take long at all.
She was friendly and explained the goals of the service clearly. The spa ran on time and the results were as expected. [Single best thing is...] pore cleansing.
Joanna is so pleasant to work with. I love, love, love the result of my procedure. Painless and rejuvenating. NO crows feet and I am 60!! My skin is so smooth and flawless.
I was welcomed, didn't wait long and was satisfied.
Professional, courteous and thorough.
My skin feels amazing! I have acne prone skin, so after the treatment I feel like I am at my best! Alyne takes her time with my procedure. I never feel rushed. I always feel like I have her undivided attention and she asks me what my goals are before providing treatment options.
Joanna was knowledgeable and honest and prevented me from spending a ton of money. Everyone was so nice. Can't wait to come back. [Single best thing is...] a fuller top lip.
Everything about my experience was amazing! Everyone was very nice and Joanna explained everything so well and was such a sweet person can't wait to come back!
I love Joanna! I've had 6 different people do my injections, some were even plastic surgeons. You will NOT find anyone better than her. She is very kind and has a great sense of humor. I refuse to go anywhere else. My results are more perfect than they have ever been since Joanna has been doing them.
Knowledgeable and professional staff. Exceptional facilities.
[Single best thing is...] Sunken spot at the top of the bridge of my nose looks somewhat better. Botox was given too close to my eyebrows so they drooped some. Was bruised on the eye corner.
Friendly staff Joanna was very nice. Procedure hurt and she offered suggestions to make it less painful. She cared about my comfort.
The ladies are amazing. I trust them as practitioners and I have always been pleased with my results. As someone that has always suffered from oily skin/ acne and noticeable sun damage a few years back, I feel like my skin looks better now than it ever has!
She was so nice and made me feel so comfortable. Cleanliness was top notch and outcome was amazing. No more wrinkles.
Wonderful staff great service. [Single best thing is...] Skin health and forehead lines removed.
I was highly satisfied with the results and highly satisfied with the professionalism of the staff. The results were great.
Joanna is always pleasant. She keeps me looking beautiful! I'm in and out quickly. [Single best thing is...] The youthful appearance of my forehead and outer eye area after Botox.
Very professional, down to earth and she will be honest with you.
Joanna got me in and out in no time! She knew exactly what I needed and was so accommodating when it came to making appointments to get ready for my wedding in December! No wrinkles :)
Joanna was amazing and I love my results. The girls at the front desk were awesome as well.
Joanna is experienced and professional - she listens to me and what I'm wanting and offers solutions. Happy with results.
Alyne is always so professional. She really knows her products. I got a facial and walked out with new skin! She always makes you feel great.
Joanna and the entire staff were so sweet and took their time to make sure I understood everything and felt comfortable. I will never go anywhere else for my Botox/filler needs. Best experience ever!
Joanna is absolutely great! Very friendly makes you feel like family!! Always gives you her honest opinion. Everyone is very welcoming.
Joanna is patient, friendly, and always listens to my concerns and what my treatment goals are. She is a gentle injector and I love my results.
Joanna did an excellent job making me feel comfortable during my procedure. I am already seeing some tightening in my skin one month after my first procedure.
Ease of scheduling appt. and skill of Ms. Poole.
Wait time is quick. Staff is friendly and welcoming. Joanna is great.
Enjoy seeing the friendly staff and also the results. Diminished lines.
Joanna has gone out of her way to help me find a solution to my chronic facial flushing. She's constantly helping me think of new things to try. I love her!
It was an all around good experience. Decreases wrinkles.
Everything from scheduling the appointment, to talking to Joanna and her understanding what I wanted was so easy! Joanna was sweet and answered all my questions to were I could understand them. I had reservations about lip fillers and she talked to me about them and told me to think about them instead of being pushy. I received Botox that day, and signed up for the Jade MediSpa Membership. I will be going back in October for by second round of Botox. [Single best thing is...] My forehead is SMOOTH!
The office is so pretty, the staff is so sweet and Joanna knew her stuff. I love how she can look at my face and know what I need!
I was highly satisfied with my visit because it didn't take long and had good results..
Joanna does my Botox & it is always great!! I decided to try lip fillers again & I trusted Joanna to do it & she did a great job & took her time doing it.. She is great!! [Single best thing is...] That I had no complications & my lips look full again.
I always feel like I'm treated super special. She did an amazing job and offered me exactly what I was wanting. Nice smooth even feeling skin.
Everything went exactly as I had imagined. Everyone was very nice and knowledgeable. My lips are more full -goal accomplished and I'm not frowning 24/7. Can't wait for my follow up. My overall self appreciation is better. It was for myself and it helped me feel more confident.
Provider gave informed suggestions regarding type and quantity of filler and Botox. My face looks younger and natural.
Joanna, told me she needed to give me more Botox than I had been getting. I was skeptical, because of a couple of bad experiences in the past, but she delivered. I was very pleased with my results.
She did a good job. I'm happy with the results. And she did what I asked her to. Not only was she kind friendly and well spoken but she explained everything to me the way I wanted it.
[Single best thing is...] The way my skin felt so clean and soft and free of impurities. After my facial, my skin felt so soft and looks so glowy. My mom and grandmother both noticed a difference in my skin the moment they saw me 4 days later.
Joanna explained everything and was super relatable!! Loved her easy going personality not to mention she made my lips look great!
Joanna is an AMAZING injector!!! Love what she does!! I had a colleague whom I had not seen tell me I haven't changed a bit!! Love that I don't look "plastic" but just look refreshed!
Joanna is an excellent injector. She has a very light touch. She took the time to listen to what my thoughts and concerns were and developed a treatment plan that addressed them. I have been to several other spas and Joanna is by far the best! I look younger and more rested, but still look like me. The results are subtle but effective, and are exactly what I wanted.
Joanna took the time to explain and suggest what it was that I was wanting to accomplish.
Love making the trip to Shreveport to see the Jade Medi Spa. It is such a treat to get great treatment in an efficient manner. I can't wait to come back and continue to try new things!
Professional and knowledgeable regarding the procedure, answered my questions and didn't feel rushed. [Single best thing is...] Painless & fantastic results
Absolutely!! Love my appointments! [Single best thing is...] Its exactly what I want
Super dewy luminous skin. New pimples that were coming up vanished throughout. If not instantly. She was so gentle and attentive to what she was doing. Gave me so much information. She made me feel relaxed.
Alyne is very professional & personable. She's great!
The staff was amazing at explaining everything and providing comfort while waiting and during the procedure. Joanne explained every step while she performed the procedure and was very timely. Also, my results were perfect just how I wanted my lips to turn out. [Single best thing is...] People tell me how natural my lips look which is what I wanted.
My skin was glowing. Great staff and loved the procedure.
Joanna was amazing. Offices & staff were awesome.
Awesome experience all around. I love the Nurse Practitioner. [Single best thing is...] Decreased expression lines.
Joanna was amazing, quick, efficient and very knowledgeable. Will continue to see her. [Single best thing is...] It addressed my issue spot on!
Alyne was seriously the sweetest lady ever. She explained to me everything that she was doing, talked to me throughout my facial without talking too much, and made my experience so enjoyable. Initially, I thought that I would probably never getting a facial again (this one was free through my Jade Club membership), but after having her, I want to get them every month! She told me that my makeup would go on flawlessly after my facial, and she wasn't lying! I also can't believe that she's 40, and I will continue to go to her so that I'll look like her when I'm 40!!!
Yes [highly satisfied]. [Single best thing is...] It actually worked.
I appreciate that my appointments are on time. Everyone is really nice and friendly. Thank you for helping me look my best.
It's just the first treatment of three. It is diminishing my wrinkles.
Very pleased with results and staff are always friendly and make appointments a pleasant experience
I came in for the hydrafacial and they were able to work me in for Botox that same day! I was so happy with the results of both procedures, I tell everyone about my amazing results! My skin felt amazing!!
Everyone is always so accommodating, friendly and professional!
Saw me the same day I called in. Got right in soon as I arrived. Fun conversation from all staff. In and out and painless .
Very professional and friendly staff...I always feel very comfortable and at ease.. [Single best thing is...] My eyes and forehead look much less tired and much more revived..
The staff is always super friendly, Joanna is amazing and very knowledgeable. She takes pride in what she does and cares about the patient's outcome. The office is always well kept and is a relaxing environment [Single best thing is...] No more RBF!!!!
Everyone is so friendly and professional! Always satisfied!! Botox is great!
Everything is perfectly explained. My results are amazing. Barely any recovery time.
I called with a question and she called me back that day.
Joanna was so nice and answered every question I had
She explained everything in detail about what was going to take place during the procedure [Single best thing is...] Friendliness
Everyone you come in contact with when you walk in the door is super friendly, literally everyone I walked past spoke or smiled!
Alyne was so friendly and personable! She made sure I was comfortable and explained the procedure very well. [Single best thing is...] It did not hurt and the growth is significantly reduced!
I appreciated the time and attention Joanna gave to my personal skin care concerns with treatments and skin care regimen options.
I really liked the professional atmosphere and knowledge of Alyne. [Single best thing is...] No more shaving my legs!
The suggested treatment was just enough to make a difference without going overboard. Staff was awesome, friendly, and timely. [Single best thing is...] It was the right amount to do what I wanted and not over kill
Everyone was so nice from the time I walked through the door until I left! And made me beautiful! LOL
I described how I like my brows "peaked" and that's exactly what I got! In love!!!
Love my results! I recommend Joanna to everyone! My lips have never looked better! Joanna has some major talent!
Very professional. [Single best thing is...] improved appearance.
I recently switched to Jade from Arklatex Dermotology and I've been extremely impressed with the Spa, the services and the staff. I'm welcomed every time by the front desk, I appreciate the personal phone call reminders, and I love the benefits of the Jade Club. Joanna Poole is skilled and knowledgeable in the products and procedures. It's nice to feel like she genuinely cares about my skin! So happy I made the move! [Single best thing is...] Feeling more confident in my appearance!
I was in and out in no time. Joanna was so sweet and knowledgeable about what I wanted.
She was so sweet and explained every step to me. She was also gentle with my skin and didn't rush
Yes [highly satisfied]! I do enjoy my interactions with all of the staff. They are courteous, friendly, and professional. I get good results from procedures.
[Single best thing is...] My skin looks refreshed. I enjoyed the facial and would recommend it to others.
[Highly satisfied with...] The willingness to always continue to answer any questions and concerns I may have. [Single best thing is...] Smoothness of skin.
Joanna makes you feel at ease with whatever procedure she may be doing & treats you like you've been friends for years. Other staff members have the same friendly disposition. One brow would jump up all crazy like after my first Botox injections. I showed up unannounced a few days later, we all had a good laugh about my "party trick", then she fixed me up. Couldn't ask for a better set of girls.
Everything was nice and neat as well as clean.
Everyone is knowledgeable and it was just a pleasant experience
Alyne is very knowledgeable and professional. She is also very personable and in tune with her patient's needs. [Single best thing is...] Slower hair growth
Joanna was so knowledgeable, I tend to have a lot of questions and she never once rushed through an answer. She is very patient and personable.
I just love the entire staff!! My results have been amazing!!
Every staff member there makes you feel so comfortable and my results are amazing!!
She took the time and listened and the results looked better than the last time I came there and it's lasting longer as well
It was a very pleasant experience. I was in and out in less than 30 minutes. Joanna is so funny but very professional as well. I already see more smoothness.
Alyne is very friendly and professional, the appointment was quick and easy, and I'm very satisfied with the results. [Single best thing is...] Not having to shave as often
[Single best thing is...] Alyne, shes very professional. Because only the first 2 times I had laser removal did I see results. After that I did not.
I was super nervous and Joanna made me feel so comfortable about everything.
I love everything about the Wall Center and Jade MediSpa! Alyne is amazing and I could not ask for a better Esthetician to do my laser hair removal! This is my second treatment at the Wall Center and I will never go anywhere else!
Everyone was congenial and helpful. Alyne was extremely professional and informative.
I felt totally pampered from the moment I walked into the door to the moment I left!
Coolsculpting got me results that I couldn't have achieved with exercise and diet.
Extremely kind and knowledgeable. Loved my results and will be back soon! kind and friendly staff
Staff was friendly and knowledgeable. They made sure all my questions were answered. The results were great! No more wrinkles!
Very hydrating. Very professional staff. The procedure was very relaxing and soothing. Totally enjoyable.
The lady was super sweet and just made the appt an enjoyable experience. Explained all my questions and let me know how the treatment was going to go.
Very informative on the whole process especially with it being by first time getting Botox. Less wrinkles
It was very relaxing. Loved every minute of it. Only wish I could do them more often!
My results were good. I probably need another treatment because my spots were bad. Joanna left me in the room for 30 minutes to give the numbing gel time to take effect. I had to go out to the desk to ask for a blanket. No big deal, but she never came to check on me, never asked if I needed anything. Never asked if I was comfortable before she left the room. Just not the normal procedure for a spa and office of this caliber. The worst was when the procedure was taking place, she and another staff member were talking over me about the patient in another room and about the office Christmas Party. They were talking about their bonuses and about the party in general. Gossiping about a patient in another room was beyond unprofessional but so was all of the personal talk between the two employees about the party and their bonuses. I have been to the Jade Spa and the Wall center many times. I have never had an experience like this. In the talk of the Christmas bonuses, I heard that Joanna was relatively new. She needs to work on her professionalism and how to treat her patients. I am not talking about her skill at doing a laser treatment, but how to treat her patients with care and how to behave in a professional manner in front of her patients.
Experiencing uncontrollable facial flushing isn't fun, but the staff has been so helpful with treating and helping to control my symptoms. I really love Joanna. She's thorough, and has a great bedside manner. It really does help when the person treating you is so kind and caring. I appreciate that.
Great staff & I had great results
I felt as if she was not fully engaged in what treatment number I was on and the power level set for the machine vs what I was reporting with lack of results.
The staff was amazing and knowledgeable.
Everything was very nice and easy. I had very little wait time. Everyone was polite and friendly. She filled my lips exactly how I wanted. There was hardly any pain during this process. Also, I had very minimal swelling or bruising. Very much different from my last experience at a different location. I was very pleased with my experience and will be back soon.
Great lady doing my facial. Very Comfortable and relaxing. Love the results!
Joanna was extremely helpful & knowledgeable not just about BOTOX but the facial cleansing products that I purchased that day as well. I felt extremely comfortable and satisfied with my care!
Alyne is a wonderful esthetician! She's both professional and friendly. Our visits with her have been fantastic.
Loved it! My skin looked fabulous! Reduced appearance of pores.
Alyne is very competent at performing the microdermabrasion treatments. She also puts the client at ease with conversation during the treatment. Overall the treatment makes the client feel relaxed and rejuvenated by the end of session.
I'm very satisfied with my results. Everyone was very sweet and helpful.
My self-esteem has greatly improved . I feel more outgoing and feel less self conscious. The staff is very knowledgeable and easy going. Very polite and courteous. Always available when I needed to ask a question. DR. H. WALL was wonderful. Detailed explanation before and after surgery.
The moment I walked into the clinic I became at ease and reassured this was the best place to undergo the procedures I wish to have. The staff was very professional and showed the sense of high concern for me as a future patient with The Wall Center. Ladies in the spa showed eagerness to please and to answer my questions in reference to a stable facial cleaning regiment. Doctor Wall is my best choice to perform the procedures I am wanting to undergo. I know that I'm in the best hands possible and I am excited about my decision to priceed, once I have completed my weight lose goal. Five pounds.....10 to go.
I was pleased with the knowledge and explanation of what other procedures that needed to be done in order for me to completely satisfied with my results.
I have been seeing dr wall since I was little. He made my nose look so much better at this visit. I can't wait to have it done again.
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