Staff was courteous. Did not have to wait very long and once taken to a treatment room for the procedure the doctor came in herself to do my laser hair removal because the RN was behind. I appreciated that respect for my busy schedule in not making me wait until the RN was available. [Single best thing is...] I'm already noticing diminished hair in the treated areas.
The results of the procedure and the low level of pain of the procedure. [Single best thing is...] smoothness of my skin.
I was [satisfied]! Love that MD also came into room...excellent service. Only a bit too far due to traffic. Receptionist also excellent, helpful and respect privacy.
Every surgery and procedure I've experienced have been most excellent. All of the staff have always treated me like I was someone special, gave me full details about all of my procedures, and didn't make me feel stupid no matter the question. I call Karen my goddess now because she really gives u a completely different face. Vinny is very caring and understanding and goes above and beyond the call of duty to accommodate me. Ok then there's my miracle worker Dr. Filip...what more needs to be said, HE'S AMAZING! A truly wonderful and genuinely caring Dr., who will give you an honest opinion and he's not money-motivated. And he's extremely honest and will tell you exactly what to expect. He's extremely conscientious and consistent with his pre and post-op care, as well as the entire staff. He will tell you what he can or cannot do and what kind of results you will expect. And their products are the best on the market and you can trust them. I will never go to any other cosmetic surgeon EVER! And I look forward to my appointments. I'd also like to take this moment to lung about my experience with the Obagi products. I haven't found any better and I've looked for many years and now I'm an Obagi customer for life. I am a senior citizen and have been to 7, yes seven other cosmetic surgeons searching for the right one. I wasn't certain what I was looking for the past ten years, but I knew I'd found him when I met Dr. Zach. After he examined my tummy, (I couldn't even watch him examine me because I was so embarrassed). Dr. Zach said the most honest thing I've ever heard coming out of a cosmetic surgeon's mouth, he said.."Well, I don't know if I can make your tummy completely flat, but I will give it my best." I hugged him thru tears of joy and told him he was hired. So I had it done and now I look and feel so much more confidence! I will be forever grateful to him and his excellent staff for continuously taking care of me post-op as well. They don't ever drop the ball. The best post-op care. RENUANCE is in your back yard, with an excellent location and has a board certified operating room! Soooo convenient. And you have your nurse with you at all times. Everybody makes sure you're doing well after your surgery. You are never left alone which is important to me. I virtually had no nerves or fear because of that, (plus Walter is really good about giving you happy juice pre-op.) So I must say my experiences at RENUANCE have been bar none, MOST EXCELLENT! And I'm their loyal patient for life.
