Kristin is kind, exceedingly knowledgeable and thorough. I appreciate her attention and the way that she defines my recovery expectations. I appreciate the way that Kristen attended to me. She did not make me the "silly old hypochondriac." She thoroughly explained what I should expect after each visit, and I was impressed with her knowledgeable, yet gentle attention during each visit.
Dr. Wasserlauf and Kristin Overton were very specific about the surgery, caring and answer all of my questions.
Professional yet friendly interaction. I was taken in for my appointment quickly and the [procedure] for my knee was done within minutes. Procedure was done with an ultrasound so that the injection was placed correctly.. Quick and very little pain.
Total Shoulder Replacement / Total Reverse Shoulder Replacement
Clear explanations and directions. compassionate manner.
Wait was on time, no delay. Kristen and her nurse were very professional, had xrays done before seeing her, diagnosed problem, did the procedure very timely. Everything was done professionally, timely and making sure that the patient feels better. Kristen diagnosed the problem quickly and was able to complete the process with as little pain as possible and my knee feels much better
I received relief from the treatment. It was just dialogue between myself and the PA-C.
Found out the problem and relieved the pain. Left the office with decreased pain.
Kris was very helpful. She was honest about my options for the severe arthritis in my shoulders, presented information in an understandable way and was able to help me get the temporary relief I needed for travel.
Consideration of my pain. Personal interest...excellent care in every way.
Christine was very professional and explained everything very well to me. DR. Wasserlauff did a excellent job on my shoulder surgery
Staff is great! My shoulder still has considerable pain. I believe steroid helped some with inflammation but the severe pain during certain movements hasn't decreased.
Kristen made me feel she was sincerely concerned with the progress of healing and made sure I understood the home therapy I was to follow. She gave me a prescription for therapy if I felt I needed it. I needed to call her with any concerns or questions I have. She takes the time to listen to your questions and concerns. Having X-rays and knowing my ankle wasn't fractured.
No resolution to bone spur pain, referred me to another PA in the office. Wanted cortisone injection, was told the procedure was very painful and might not help. Told to continue to take Aleve.
I waited about 10 minutes and I was the first patient of the day. The PA and her medical assistant are excellent. Front reception staff could use some customer service training.
Great service, great PA, and great cast application! Helped me exactly with what I needed!
Short wait time I was experiencing pain in my hip - short wait time for the x-ray and under 2 hours for the entire visit
