Kristin Overton, PA-C

Questions regarding my recovery of motion were answered to my satisfaction.

01/06/2020

I was satisfied because the doctor explained to me that there is nothing else they can do but surgery so I know that a few more months I will be given injections and then ultimately I will have to go for surgery! I don't want to have it and I am looking in alternate solutions.

01/06/2020

Not sure what is happening and am not quick to take her advice about another injection. Would rather talk to Dr. Wasserlauf first.

12/23/2019

Kristen answered all my questions & believe that I now have sufficient information & know the options about seeking further treatment or continuing on with my current physical status.

12/23/2019

I am very pleased with the staff, nurse and the doctor, very professional.

12/23/2019

Excellent care and everything was explained very well. [Single best thing is...] No surgery needed.

12/23/2019

I was called in within five minutes of checking in. I was questioned about my injury in detail. I received xrays right away. I was able to express all of my concerns and they were patiently listened to along with recommendations. [Single best thing is...] Being able to have my concerns heard and understood. Knowing how well the staff know me and my history.

12/23/2019

Everyone in the office is very nice, everything is explained clearly and all my questions answered.

12/22/2019

Knee Replacement

Surgery was able to be scheduled to meet my needs, Dr. Wasserlauf was excellent, procedure went very well.

12/22/2019

Post op visit went well and I'm on the mend. My knee is fixed.

12/21/2019

Excellent Care

12/20/2019

On time, professional and caring.

12/19/2019

Totally different experience this time. Check-in was easy. People were friendly. The receptionist accommodated my request to try to be seen early. All good this time! Kristin is excellent. Knowledgeable, efficient, caring and friendly. Very satisfied.

12/18/2019

Competent and professional; did not feel rushed in any way; felt all my concerns were listening to and responded to; have faith in the provider.

12/18/2019

Prompt, courteous, intelligent, service. X-rays and a thoughtful exam was done.

12/12/2019

Very professional and friendly

12/12/2019

Discussions were concise and to the point. Kristen maintains her professionalism, yet has a warm approach and is totally attentive to patient concerns.

12/09/2019

Total Shoulder Replacement / Total Reverse Shoulder Replacement

Dr. Wasserlauf and Kristin are very caring and attentive to the issue I am facing with my knee and working towards getting me comfortable for surgery.

12/03/2019

As always Kristen is very thorough, answers all my questions and I never feel rushed.

11/28/2019

SUPERIOR CARE. DIAGNOSED AND TREATED PERFECTLY.

11/28/2019

With all of my visits, both pre and post op, the staff has always shown a real concern for progress and the best treatment.

11/27/2019

Provided relevant information. Less knee pain after cortisone shot.

11/27/2019

I was cared for on the spot

11/27/2019

Required amount of time for questions and visit accomplished.

11/27/2019

I got results and answers. It was fast and I wasn't waiting around for hours. I also got relief from my pain.

11/26/2019

Kind heart kind hands and very gentile. I give her two thumbs up.

11/25/2019

I was able to get an appointment very quickly that worked with my schedule. Kristin was professional and thorough. I liked that fact that my provider was female and familiar with my issue.

11/25/2019

They where able to assess the problem.

11/25/2019

Everyone was very nice

11/24/2019

Starting with informative and positive phone call inquiring about the facility and ability to see my Dad that day, to the reception area "service with a smile" and bright environment, to the nursing staff's attentive and cheerful attitude with my Dad, to Kristin herself...was a seamless and gratifying experience. They all recognized my Dad's dementia and level of pain, treated him respectfully and with humor, making a stressful experience so positive for him and me as his daughter and caretaker. Reacted to his situation, provided care as well as followup information for future treatment and visits. Not enough superlatives to say thank you and well done!

11/22/2019

Appointment was made to determine the cause of the Pain in my right shoulder. & any possible treatment options. Had total replacement in January 2009. Took x-rays but never did hear about any specific causes for the pain I am now experiencing!!!

11/22/2019

Everyone is very attentive and caring. There is a friendly atmosphere.

11/20/2019

I find Kristin to be very professional and competent! Good listener and kind!

11/16/2019

I was given an appointment within a couple days of calling. Every staff member is always friendly and always ready to help. The service is top notch.

11/15/2019

Treated nicely and with respect. Made to feel like my shoulder was very important to them.

11/14/2019

Kristin assessed my recurring tendinitis and gave me a shot to relieve the pain I'd had for the previous 10 weeks. I was seen quickly, Kristin Overton was caring, efficient, professional and thorough.

11/14/2019

Professional, friendly service.

11/12/2019

Quick and efficient.

11/12/2019

The wait was not long, was seen within an hour of arriving. Everyone was friendly.

11/11/2019

Kristin is awesome. She really listens to you and strives to make you feel comfortable. I like her a lot.

11/08/2019

Answered all of my questions and was very informative of things I should expect

11/04/2019

Total Shoulder Replacement / Total Reverse Shoulder Replacement

Diagnosis was made and everything was explained thoroughly. Kristin took all the time necessary to answer our questions.

11/04/2019

Kristen took a lot of time with me and answered all my questions thoroughly

10/28/2019

Quick process, understandable

10/22/2019

Answered all my questions, showed me my x-rays and explained what she saw and thought was the cause of my pain.

09/05/2019

Pleasant PA. Fast service. Operation performed expeditiously with minimal discomfort. Felt better afterwards.

09/04/2019

Appt. was on time-procedure was timely and Kristen explained just what the procedure entailed. I was told it could take up to 2 wks. for the procedure to 'kick in' and to be patient and it did work close to the 2 wk. time frame.

09/04/2019

PA explained clearly what my problem appeared to be. She wrote a prescription (meds and therapy). Great bedside manners. PA appeared to have good knowledge of her field and explained it in a way that I could understand.

09/03/2019

Kristin Et al. were sensitive to my needs and concerns. The personnel were amazing.

09/03/2019

Follow up and next steps were clear and reasonable, thoroughness of appt, all questions addressed, not rushed out the door

08/31/2019

Rotator Cuff Repair

PA Overton was excellent - professionally and personally. She was thorough and gave me all the time I needed for discussion.

08/31/2019

I am thoroughly satisfied with my surgeon, Dr. Wasserlauf, and his assistant, Kristen. I was petrified going into this surgery, but I am now pain free and have been told by many what a beautiful job Dr. Wasserlauf did.

08/30/2019

All of my questions were answered. A thorough exam was done. Pain issues were discussed and switched to another medication which was more effective. Discussed continuance of therapy including progression to independence.

08/18/2019

The PA was friendly and the procedure went well.

08/17/2019

Competence, courtesy, patience, respect. The curse of treatment prescribed has started to show very positive results.

08/14/2019

Finally found out what is wrong and causing my pain. Found that my replacement knee was in fine shape, problem is bursitis.

08/13/2019

Kristen answered all my questions about what I could do at this point and what I should avoid for a little longer. She always makes me feel comfortable and wants to know how I feel about my progress. [Single best thing is...] Probably the fact that from the minute I woke up from surgery I have never experienced one minute of pain without drugs.

08/13/2019

I was seen right away at the end of the day and they took their time with me and I did not fell rushed out the door.

07/22/2019

Kristen is very thorough and takes time to answer my questions. My reversed shoulder replacement so far has been successful and in the one month since surgery, I have not had ONE minute of pain.

07/21/2019

Kristin is very professional and thorough

07/21/2019

Kristen was attentive and recognized the problem. She consulted with the Dr. and a decision was made.

07/20/2019

No wait and Kristen is wonderful! [Single best thing is...] I did not need to have my knees aspirated!

07/18/2019

Quick & informative.

07/18/2019

My interaction with the staff was wonderful, very friendly and professional. [Single best thing is...] The proscribed treatment helped alleviate my problem.

07/17/2019

Explanation of procedure and friendliness of the staff [Single best thing is...] Quick

07/17/2019

Ms. Overton is responsive and knowledgable.

07/04/2019

The professionalism and excellent communication of the staff; the care with which the procedure was performed.

07/03/2019

There were actually two visits within the week when I went. Dr. Miles and PA Overton were nice and seemed knowledgable. However, it was my understanding each time that I was making an appointment with Dr. Wasselauf.

07/01/2019

[Highly satisfied with] Knowledge and Attentiveness.

06/16/2019

Great doctors and nurses. [Single best thing is...] Making me feel better.

06/13/2019

The staff was able to ease my problem. They were very kind and knowledgeable.

06/12/2019

Kristen took the time to listen to and answer my long list of questions and concerns following my surgery. She informed me of what to expect over the next several weeks. I did not feel rushed with my appointment and felt more in control of my further treatments. [Single best thing is...] Following my surgery, I expect to have full use of my knee.

06/11/2019

Rotator Cuff Repair

Taken at appt time and all questions and concerns answered with care and concern.

06/11/2019

Excellent experience!

06/11/2019

How the visit felt rushed. I was not given an opportunity to ask questions or for the PA to see what I hoped to accomplish.

05/29/2019

Everyone was prompt and cordial. [Single best thing is...] I was told exactly what would happen and how the cortisone works.

05/26/2019

Received good service. Received shot in the knee that was not painful.

05/25/2019

Sheena acknowledged me in the waiting room, which let me know they knew I was there. She also checked in at the end of my appointment, as she helped with a medical note I needed. Kristin is wonderful - very personable and really took time with me. She doesn't make me feel rushed and I'm comfortable to ask any questions. The staff: Dr. Wasserlauf, Kristin and Sheena are a great team. Dr. W and Kristin are very kind and really seem to listen to you as a patient. In my four visits, I feel they take the time with me and aren't just rushing through a cursory check up.

05/16/2019

Provided new solutions to my knee problem. [Single best thing is...] Explanation of what the next steps would be to remedy pain in the knee.

05/16/2019

I have worked with Kristen before. She knows my history. She is very patient, understanding and was able to answer all of my questions. [Single best thing is...] Explaining everything that would happen with my upcoming surgery. Waiting to allow processing and questions. Did not hurry to get it over and done.

05/16/2019

Kristin is working with me on resolution to my problem with new hip pain.

05/10/2019

Kristin is thorough and intelligent and answered all my questions.

03/30/2019

They are very good, at what they do.

03/21/2019

They listen to me and treat me real good. Excellent Doctor. Took the time to listen to me and ask how I was doing.

03/12/2019

You wait forever in that waiting room to see the doctor every time they are running at least 45-60 min behind.

02/28/2019

Quick in and out. PA was very friendly and knowledgeable.

02/20/2019

Kristen was great at treating my wound. She chose the right treatment for my wound and don't have a scar to show when I recount my adventure. Dr. Wasserloff also took care of a follow-up visit which was why I came to your clinic he did an excellent job. No pain & quick healing.

02/18/2019

Kristin is kind, exceedingly knowledgeable and thorough. I appreciate her attention and the way that she defines my recovery expectations. I appreciate the way that Kristen attended to me. She did not make me the "silly old hypochondriac." She thoroughly explained what I should expect after each visit, and I was impressed with her knowledgeable, yet gentle attention during each visit.

02/12/2019

Dr. Wasserlauf and Kristin Overton were very specific about the surgery, caring and answer all of my questions.

02/06/2019

Total Shoulder Replacement / Total Reverse Shoulder Replacement

Professional yet friendly interaction. I was taken in for my appointment quickly and the [procedure] for my knee was done within minutes. Procedure was done with an ultrasound so that the injection was placed correctly.. Quick and very little pain.

02/06/2019

Clear explanations and directions. compassionate manner.

02/06/2019

Very friendly staff, did everything they said they would

02/01/2019

Forgotten in waiting room. Excessively long wait time to be seen for appointments.

01/07/2019

Wait was on time, no delay. Kristen and her nurse were very professional, had xrays done before seeing her, diagnosed problem, did the procedure very timely. Everything was done professionally, timely and making sure that the patient feels better. Kristen diagnosed the problem quickly and was able to complete the process with as little pain as possible and my knee feels much better

01/02/2019

Appointment was on schedule. Very efficient and painless.

12/27/2018

I received relief from the treatment. It was just dialogue between myself and the PA-C.

12/07/2018

Found out the problem and relieved the pain. Left the office with decreased pain.

12/07/2018

Kris was very helpful. She was honest about my options for the severe arthritis in my shoulders, presented information in an understandable way and was able to help me get the temporary relief I needed for travel.

11/22/2018

Consideration of my pain. Personal interest...excellent care in every way.

11/14/2018

Procedure was quick and painless

11/12/2018

Christine was very professional and explained everything very well to me. DR. Wasserlauff did a excellent job on my shoulder surgery

11/09/2018

Staff is great! My shoulder still has considerable pain. I believe steroid helped some with inflammation but the severe pain during certain movements hasn't decreased.

09/08/2018

Kristen made me feel she was sincerely concerned with the progress of healing and made sure I understood the home therapy I was to follow. She gave me a prescription for therapy if I felt I needed it. I needed to call her with any concerns or questions I have. She takes the time to listen to your questions and concerns. Having X-rays and knowing my ankle wasn't fractured.

09/07/2018

No resolution to bone spur pain, referred me to another PA in the office. Wanted cortisone injection, was told the procedure was very painful and might not help. Told to continue to take Aleve.

08/23/2018

I waited about 10 minutes and I was the first patient of the day. The PA and her medical assistant are excellent. Front reception staff could use some customer service training.

08/16/2018

Great service, great PA, and great cast application! Helped me exactly with what I needed!

07/27/2018

Very knowledgeable staff.

07/27/2018

Short wait time I was experiencing pain in my hip - short wait time for the x-ray and under 2 hours for the entire visit

07/14/2018

The staff, from the front desk to the provider, were kind, caring and competent.

07/14/2018

Professional, friendly, careful. Answered questions, Explained

07/02/2018

06/20/2018

She's a great Doctor and takes time with you.

06/14/2018

She was knowledgeable, very friendly, and saw me right away.

05/22/2018

On this visit i was able to get PT which i really needed, i think the doctor listen to what i was saying regarding the pain i was having. A X-ray was taken , that showed me what was happening the reason i was having pain./ Medication was provided to help me deal with the pain.

05/11/2018

I was pleased when the practice could access my x-ray from a few months back. The PA was able to make an accurate assessment without repeating anything. and I was able to be treated promptly.

04/18/2018

Dr. was very helpful in locating my problem.

04/12/2018

04/03/2018

very careing staff. TREATED VERY WELL BY ALL STAFF

04/03/2018

Staff is A plus. Injection in the knee was pain free. Couldn't be more pleased

03/27/2018

Kristin is professional and very knowledgeable. She conferred with Dr. Bissell in regard to a question and works closely with him. I felt like I got "listened to" and cared for well.

03/22/2018

We have had only great experiences with Kristen Overton and Dr Waserlauf. Our other daughter Ashley was a patient also. We have referred 2 other Family members to this office with the same great experiences. All of us live a hour away and have other choices for who we can see for orthopedic medicine. We feel this office and staff are the best in the business and will continue to use there services as needed. We are never rushed and all questions are answered.

03/14/2018

her concern for my recovery

03/13/2018

Felt like I was in good hands. Satisfied with analysis of xrays

03/13/2018

Caring doctor.

03/13/2018

Overall staff courtesy. Prompt, pleasant and thorough

03/12/2018

Having the ability to combine what could have been two visits into one. I came in the office in pain and left feeling like I could move again.

03/07/2018

Ms. Overton was very personable and knowledgeable of my condition. She asked what I thought were insightful questions to assess my progress.

03/04/2018

no issues from setting up first visit and all follow ups.

03/02/2018

Professional highly skilled performance with a caring and personal demeanor.

03/02/2018