Pleasant PA. Fast service. Operation performed expeditiously with minimal discomfort. Felt better afterwards.
Appt. was on time-procedure was timely and Kristen explained just what the procedure entailed. I was told it could take up to 2 wks. for the procedure to 'kick in' and to be patient and it did work close to the 2 wk. time frame.
PA explained clearly what my problem appeared to be. She wrote a prescription (meds and therapy). Great bedside manners. PA appeared to have good knowledge of her field and explained it in a way that I could understand.
Kristin Et al. were sensitive to my needs and concerns. The personnel were amazing.
Follow up and next steps were clear and reasonable, thoroughness of appt, all questions addressed, not rushed out the door
PA Overton was excellent - professionally and personally. She was thorough and gave me all the time I needed for discussion.
I am thoroughly satisfied with my surgeon, Dr. Wasserlauf, and his assistant, Kristen. I was petrified going into this surgery, but I am now pain free and have been told by many what a beautiful job Dr. Wasserlauf did.
All of my questions were answered. A thorough exam was done. Pain issues were discussed and switched to another medication which was more effective. Discussed continuance of therapy including progression to independence.
Competence, courtesy, patience, respect. The curse of treatment prescribed has started to show very positive results.
Finally found out what is wrong and causing my pain. Found that my replacement knee was in fine shape, problem is bursitis.
Kristen answered all my questions about what I could do at this point and what I should avoid for a little longer. She always makes me feel comfortable and wants to know how I feel about my progress. [Single best thing is...] Probably the fact that from the minute I woke up from surgery I have never experienced one minute of pain without drugs.
I was seen right away at the end of the day and they took their time with me and I did not fell rushed out the door.
Kristen is very thorough and takes time to answer my questions. My reversed shoulder replacement so far has been successful and in the one month since surgery, I have not had ONE minute of pain.
Kristen was attentive and recognized the problem. She consulted with the Dr. and a decision was made.
No wait and Kristen is wonderful! [Single best thing is...] I did not need to have my knees aspirated!
My interaction with the staff was wonderful, very friendly and professional. [Single best thing is...] The proscribed treatment helped alleviate my problem.
Explanation of procedure and friendliness of the staff [Single best thing is...] Quick
