I was given an appointment within a couple days of calling. Every staff member is always friendly and always ready to help. The service is top notch.
Treated nicely and with respect. Made to feel like my shoulder was very important to them.
Kristin assessed my recurring tendinitis and gave me a shot to relieve the pain I'd had for the previous 10 weeks. I was seen quickly, Kristin Overton was caring, efficient, professional and thorough.
Professional, friendly service.
Quick and efficient.
The wait was not long, was seen within an hour of arriving. Everyone was friendly.
Kristin is awesome. She really listens to you and strives to make you feel comfortable. I like her a lot.
Answered all of my questions and was very informative of things I should expect
Diagnosis was made and everything was explained thoroughly. Kristin took all the time necessary to answer our questions.
Kristen took a lot of time with me and answered all my questions thoroughly
Quick process, understandable
Answered all my questions, showed me my x-rays and explained what she saw and thought was the cause of my pain.
Pleasant PA. Fast service. Operation performed expeditiously with minimal discomfort. Felt better afterwards.
Appt. was on time-procedure was timely and Kristen explained just what the procedure entailed. I was told it could take up to 2 wks. for the procedure to 'kick in' and to be patient and it did work close to the 2 wk. time frame.
PA explained clearly what my problem appeared to be. She wrote a prescription (meds and therapy). Great bedside manners. PA appeared to have good knowledge of her field and explained it in a way that I could understand.
Kristin Et al. were sensitive to my needs and concerns. The personnel were amazing.
Follow up and next steps were clear and reasonable, thoroughness of appt, all questions addressed, not rushed out the door
PA Overton was excellent - professionally and personally. She was thorough and gave me all the time I needed for discussion.
I am thoroughly satisfied with my surgeon, Dr. Wasserlauf, and his assistant, Kristen. I was petrified going into this surgery, but I am now pain free and have been told by many what a beautiful job Dr. Wasserlauf did.
All of my questions were answered. A thorough exam was done. Pain issues were discussed and switched to another medication which was more effective. Discussed continuance of therapy including progression to independence.