I got the treatment I felt it went great during the appointment and then it's the after the fact I'm not so happy with. I came back and saw that I specifically had dark hairs on places that were, and even went over everything part by part but it looks like these sections in this area were missed completely. Also one area that was lasered felt weird for quite a few days after.
The entire staff was very knowledgeable and professional.
The service was very good. Samantha Pang NP was very professional, very clear on explaining on instructions what to do, she made my visit at Lasky very comfortable .
She was very professional and took time to fulfill my requests. Very natural.
The staff were very friendly, answered all my questions and took their time with me.
The service in the spa is excellent. Commited, polite and efficient.
Overall experience was great! I was in and out, there was no bruising, front desk was super accommodating.
Great experience. Samantha made me feel comfortable and made sure she understood my concerns as well as the kind of results I was looking for before she started. I am so happy with the natural looking results she was able to provide.
Samantha was not very knowledgeable about the procedure or she possibly just lacks good client service skills. I have had IPL before and it worked but this time it did not work and the 10 days following my procedure I had a massive breakout and bad reaction to the procedure in addition to the regular results. The whole thing didn't work at all and was a bad experience on top of it.
Love love love Samantha! Very personable, Sam does an amazing job on my lips with Juvederm and has twice given me a lip flip with Botox...I am 56 years old and when I tell people how old I am they are amazed! I always feel much better when I leave after a treatment with you than when I first walked in!!! Thanks Sam!!!!
Yes very [satisfied]! Sam was very knowledgeable and detailed about the type of procedure I should have and if any scarring would happen which did not!
I felt very comfortable expressing my treatment goals and felt like I was heard. We went with a more conservative treatment because it was my first time and I am very satisfied. It was very fast and didn't hurt. I didn't experience any bruising or discomfort. [Single best thing is...] Being able to discuss and alter what I wanted to do
Yes - extremely happy! I have visited Samantha before and she is excellent!
Didn't feel personal. Expressed that last treatment the technician never followed up. Was assured she would follow up this time and she never did. Explained previous experience concerns with outcome of 1st IPL. Assured results would be better. It's been 11 days since procedure and haven't seen any better results. If may actually be worse.
I am thrilled so far with Clear and Brilliant. I have done 2 and will do one more this month. [Single best thing is...] Pigmentation reduction.
Sam is great and personable. Offices are nice clean and staff is professional.
Sam was calm, professional and while it was uncomfortable the entire time, I would definitely recommend the procedure to others.
The staff is very helpful and pleasant to deal with. Facility is clean and bright. Samantha was friendly and soothing.