Very professional. She did an amazing job doing the lip filler. I told her what I wanted, and thanks to her expertise, she filled my upper lip giving it a more natural look.
The woman was very sophisticated, sweet and knowledgeable. I would like to point out the waiting area was nice but extremely warm on a very hot day. Laura made sure all my questions were answered and was honest about what could help my rosacea. She told me about a new laser they were getting and was encouraging. I know I need to deal with the root of the problem and deal with it which is alcohol.
Laura is not only talented in what she does, she is warm, connective and truly interested/listens to what your objectives are and doesn't over sell or pressure.
Laura took the time to explain everything to me. [Single best thing is...] the results, I couldn't be happier.
Everyone was very polite and pleasant. They spent time with me even though I was the last appointment of a busy day. The gentlemen at the front desk is always great, meaning going the extra mile to provide a high level of customer satisfaction. He comes across as really caring.
Every time I walk into the clinic I am always welcomed with warm smiles and my time with Laura is amazing. I drive 2-3 hours depending on traffic to see Laura for all my Botox needs and more. I am in the beauty industry and taking care of yourself is a must. Especially when trusting someone with your face I trust Laura. She is so detailed in everything, she's always accurate. I love how she takes time to explain every detail and answer every question I have, and let's talk about cleanliness. The office is always top notch and clean which is very important in the medical field whether it's a regular doctor's office to hospitals we expect to be clean and up to date which you can experience here. Thank you Laura for always making me feel confident and reassuring me with every question and thought!! I recommended her to anyone in cosmetics Changes!!!!!
I have received Botox from a few other dermatology offices and nobody was as knowledgeable, thorough, careful and experienced as Laura. She told me things about the way muscles in the face work that I never knew. Explains a lot and why I haven't been completely thrilled with prior results. She is an artist and a professional. I felt I was in incredibly good hands.
I had three treatments of CoolSculpting over the span of a few months and have seen absolutely no improvement/difference. I am extremely upset and disappointed.
Painless, with excellent results. Laura is a professional, patient, esthetician. I highly recommend Laura.
Laura was extremely friendly, knowledgeable and honest. She explained everything fully before we proceeded and checked constantly that we were comfortable. We were delighted with the outcome! I had worried it would look very obvious but the outcome was very subtle, just what I had requested.
Laura was amazing and made me feel super comfortable. I was really nervous for the treatment and she helped me be at ease.
I absolutely loved the professionalism of Laura. Laura is very attention to detail. This was very important to me since I was getting my under eye area done.
It was my first treatment, I've seen results in the neck area. So excited to complete the series. My experience with Laura was GREAT. Laura takes the time to thoroughly explain the procedure, what's going to happen and what she is doing every step of the way. She communicates to ensure I have realistic expectations of what the procedure will accomplish (or may not accomplish). She gently suggests products that may help.
I came in for a followup after my Botox treatment had made my forehead drop making my eyelids droop and giving me a ridge in-between my eyebrows. Before having my first procedure with Laura I showed previous pictures of the same thing happening with another Dr. Although she was attentive the same result happened. She stated she should have followed her instincts and tried only a small area first. I was offered a free injection to even out my crows feet. I requested to have a few shots of Botox in my lip. She consulted with Dr. Nassif and the office mgr. and they would not give me me any discount and I would be charged for the different area. Dr. Nassif was in the hallway when I was leaving and suggested I get a forehead/face lift. And said I can still move my eyebrows. They hardly moved. I still have no eyelids showing. I have always had big eyes with plenty of lid. After being informed of previous procedures... GOOD business practice would have been to either refund my $600 plus treatment or give me credit for future procedures. I would not recommend this place because of the way this was handled. Laura was very sorry about what happened and I liked her bed side manner. I was satisfied with the Botox in my lip. I do wish she would have followed her instincts because I would still NOT be walking around with droopy skin on my eye lids. I still would like a refund or some compensation for my first procedure.
Laura was excellent! She is very talented and knowledgeable. Less lines on my forehead.
Laura is not only great at what she does, she really listened to my goals and had new recommendations that I was very happy with. She also called me the following day to see how I was doing. [Single best thing is...] My entire experience from the phone calls to set an appt to checking in to Laura was really terrific
Coming from Australia, I didn't know how this experience will be. From the moment I walked into the office I was greeted by the most professional and friendliest staff at reception. Laura was AMAZING! She gave me just what I was seeking which was to look just like myself only more rested. She understood me perfectly and delivered just that. She is warm, kind and highly professional. I had lived in Switzerland where I would go once a year for BOTOX and since moving back home to Sydney, Australia they just couldn't get it right. Laura excesses my expectations and gave me the look I wanted. LOVE HER! Thank you Laura. I will be returning next summer to visit the medi-spa and to see Laura. All worth the long trip and airline ticket...
