Dr. Gilmer was patient with all of my questions and reassuring about my concerns without over promising what would be possible with such a complicated procedure.
I am always highly satisfied with all of my visits, the staff at the desk is aways so friendly, the nursing staff is so polite and Dr. West is a very caring doctor and person.
Dr. Moore was fantastic and the telehealth appt went smoothly!
I truly appreciate the kindness and compassion of Dr. Veazey. Having a yearly check up is not something I look forward to and I avoided it for a long time. Dr. Veazey is extremely understanding and doesn't make me feel ashamed for having such a hard time with the exams.
Dr V is always kind a thorough and trauma informed
There are some complexities involved with placing an IUD for me (strangely angled uterus). I deeply appreciate that Dr. Moore is always kind, attentive, and understanding. She talks me through each step and does her best to make the experience as tolerable as it can be. I feel deeply fortunate to be treated by her.
Dr. Moore listened to all of my concerns and was extremely reassuring. She put me at ease and was very friendly.
Dr. Moore is one of the most positive, caring, genuinely sweet people on the planet. She is always professional and warm hearted, and exudes joy each and every time we see each other. She is an excellent physician and I would recommend her to anyone in need of women's services.
Everyone was lovely as always! Wait time was really short and the appointment moved along pretty quickly. Dr. Moore was caring and patient and warm. I felt very safe with their office's COVID protection methods, too.
Dr West is an amazing doctor and person.
Dr. West is very personable and makes you feel at ease during your visit.
Everyone there is always helpful. And Dr. Moore has loads of information, and shares what she knows. A Doctor who listens, and converses with the patient. Feel fortunate to have a doctor as skilled as Dr. Moore.
Very informative and caring! Took as much time as I needed to answer questions.
Dr. Veazey was beyond understanding, I didn't feel any shame in my concerns and felt very validated. She provides a warm and opening space when you are with her to address issues.
Dr Veazey was wonderful at walking me through the process, being efficient, and making sure I was good all the way through.
Dr. West always answers any questions & makes you feel that you have her undivided attention.
Dr West spent ample time explaining the surgical procedure in detail and answered all my questions. She also generously took interest in my personal life and checked in with me regarding my elderly mom who passed away since my last appointment. That meant so much to me!
Beautiful and clean office with easy parking. Polite front desk and nurses. Provider was knowledgeable and kind.
Dr. McArthur has always treated me as if she had no other patients. She listens, asks about family, genuinely cares about what is happening in my life.
[Patient chose not to leave a comment]
I love Dr. West. We have a lengthy history together, and she is always supportive, understanding, and i believe her to be a truly caring person. The assistant this visit, Taneeka, was right in there as well, so staff are obviously chosen with care.
Dr Veazey was very kind and attentive to my needs and concerns.
Dr Veazey is very helpful offering non-medical suggestions and telling you all options available.
Dr. Mcarthur was extremely respectful and thorough. I appreciate how trauma-informed her practice is, by walking me through all the steps, validating my concerns, and giving me options.
Both Dr. McArthur and her were very efficient and showed concern about my well-being.
Dr. West was thorough, engaged, provided thoughtful and helpful answers to my questions.
Ruchi as well as the other staff make you feel very comfortable and listen to you concerns
Dr. West was extremely personable, professional and thorough. She made me feel very comfortable and at ease.
good experience. The visit did not feel rushed even though it was very busy.
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Extremely quick, no wait time, Dr. Gilmer was kind and explained the process as she went through it
Good information, good listening, obvious concern about patient issues
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All the staff were super nice, and receptive to my opinions and feelings
Holly was so nice! I was nervous about what my first experience in this setting would be like and left so happy I had chosen Laurel OBGYN - such a welcoming and kind environment!
Dr Kaplon was great, answered all of my questions and helped talk through my concerns.
Really liked Dr. Mcarthur and her exam was the most comfortable exam/pap I've ever had
Office is clean, staff is nice. Always quick in and out. I wouldn't go anywhere else.
[Patient chose not to leave a comment]
[Patient chose not to leave a comment]
Everyone there is so nice and caring.
Easy check-in Little wait Thorough exam with total explanation Friendly, knowledgeable, efficient
Dr. McArthur is always kind & efficient, easy to talk to.
Dr. West is a wonderful, caring physician.
In person care was great and I really liked my provider. Communication and admin were disorganized and difficult. An Rx was sent which I couldn't find reason for until my next in-office visit, despite two phone calls with the clinic asking directly about it. My next in office visit was also unclear, as my first question from that provider was why the appointment was scheduled, and why it was in office and not telehealth. I had no answer despite asking directly for clarification of telehealth status in previous communications.
Dr West is always pleasant and easy to talk to. She listens and offers advice that fits my needs
Entrance at main door, preliminary questions with Sam, Dr West's exam, and checkout all attentive to detail, professional and very organized. The facility was clean and easy to locate.
The staff and Dr. West are always extremely kind and knowledgeable.
I appreciate the time spent listening to me, and the great effort to solve my issue. Dr. Veazey shows she cares, and helps you to know that she will work with you to attain good health.
The office staff & medical staff are always kind, considerate & informative. I feel I'm provided excellent care during my visit.
If I had known to fast, I could have had the whole blood panel done.
Laurel staff always gets me back quickly and are always kind.
Scheduling a telehealth appointment was fast and easy. Also I was able to communicate with my doctor clearly and get all of the information I need without having to drive to Asheville.
Dr. Moore is a great doctor, she listens to you and talks everything over.
Dr. West is not only a great doctor she is a great person. She takes time to listen whether you are laughing or crying she is relates to her clients.
Dr. Veazey is always super nice and takes the time to explain everything to you. She also seems like she really cares for her patients, which is nice.
It was as it should be...I was treated well and staff was respectful.
Susan is always patient and very attentive to your needs and concerns
Dr. Veazey is friendly, approachable, and easy to speak to as a health care provider.
Efficient and friendly office staff.
I missed my ultrasound but was able to see Dr. Moore for my usual appointment. Dr. Moore worked things out for me to have the ultrasound same day.
[The patient chose not to leave a comment.]
Dr. West and her staff made me feel comfortable and safe during my visit to Laurel. The staff is kind, respectful and professional - the care they provide is the best I've ever received at an OBGYN office. Dr. West was very thorough and thoughtful when explaining the potential risks and benefits associated with my up coming procedure. She used a visual aid, an image of my uterus showing the endometrial lesion that is occupying the majority of the endometrial cavity, which I really appreciated as I am a visual learner, to explain the procedure in more detail.
It was very convenient and Dr. Moore was great to talk to as usual!
[The patient chose not to leave a comment.]
[The patient chose not to leave a comment.]
The staff took the time to get to know me. Dr west came in and spoke with me before my exam which was a great touch. I felt like I mattered to them as a patient.
Friendly staff and my appointment was on time.
Dr. Gilmer did a great job at assessing my concern and establishing a timely treatment plan even though the problem and treatment were fairly massive in scale. She did a good job laying out the basics of my diagnosis and both the best and worst case scenarios.
Dr. McCarthur was warm, easy to talk to, very informative, and listened patiently as we talked through my medical history and options for care going forward.I never felt rushed or hurried during my appointment.
My visit was thorough without a lot of waiting. I got answers with real facts. I was given all the positives and negatives to my situation. Now I can make an informed decision.
Dr. Mcarthur addressed all my concerns, answered all my many questions and was incredibly kind.
Staff are very courteous, I was taken back right at my appointment time, all questions were answered and I felt my health and standard of care are valued.
Dr. Moore is super plesant and all around a wonderful person!
I love Dr. Moore! She's the best doctor I've ever had.
Y'all helped get me in 30 minutes after my appointment time and I appreciate that so much. Not only was it 30 minutes past. I was the last appointment. So y'all rock!
She was kind compassionate and thorough. Took out extra time to explain my ultrasound.
Everyone was kind and professional, the visit was calm and my wait was minimal.
Staff are always friendly and I never have to wait long. Dr. Moore is as knowledgeable and compassionate as a provider could possibly be and I know I'm in good hands.
Susan is so thorough and kind. She explains everything so clearly.
Dr. West is a caring, knowledgeable, smart doctor!
There was a lot to check in on and Dr. Gilmer took her time with me to go over all my questions and concerns.
Dr. was very approachable yet professional - helped to resolve my issue with care
Timely, courteous staff. Provider was kind, interested, listened, did thorough exam and spent time discussing findings etc.
Dr.Gilmer's kindness is always why I am so happy with my appointments. She is always very attentive & truly kind & makes me feel heard, cared for, & comfortable, no matter what.
Dr. McArthur is an excellent physician. She takes time to listen and truly cares about not only the physical well being of her patients, but also the mental well being. Physicians like her are a true rarity.
Everyone is very knowledgeable and helpful. They give you information as the pregnancy progresses. And they always make sure your questions are answered.
Everything was nice, clean and comfortable. The reception and nurses are very nice. The doctor explained a lot of things and made sure I understood. I also felt like I was listened to and never felt rushed.
I was seen for my problem quickly, everyone at the office was very warm and friendly.
I felt like Dr. McArthur and the rest of the staff were all very kind and attentive. I felt like I was being listened to and understood. Dr. McArthur has such a comforting & calm voice, it makes me feel safe. She has so much knowledge and wisdom that shows in her work. Also, she always remembers me even if it's been a year or more since I've seen her. Dr. McArthur even remembers details about me and my life that I told her about in previous appointments. She is my favorite doctor I've ever had.
Dr. Veazey was running behind that day but still took the time to speak with me about my concerns and answer my questions. She had the best bedside manner of everyone I've met at the practice so far.
The doctor listened and worked with me to make a treatment plan that makes sense for me.
Exceeded expectations as always. Wonderful staff all around.
I actually couldn't get the video chat going (never found the link that was suppose to have been sent) so we just spoke on the phone- Doctor McArthur was excellent, thorough, and warm (great 'bedside' manner) and put me at ease right away.
Dr Moore is very personable, open to questions, honest in her responses. Her assistant was attuned to the details i had shared with her and remembered to raise them with Dr. Moore even after i forgot to do so.
She made me feel comfortable and like I could ask any questions I had. Really reassured me about some of the things I was concerned about for labor and delivery.
Dr. Moore is great---- efficient, knowledgeable, progressive, and available for any kind of question.
The Doctor always takes time to listen.
She is one of the only GYN doctors who really listens and understands the problem I have.
The staff were friendly and Dr. West is always so professional but has a wonderful bedside manner. I was taken back to the exam room right on time and was treated like I was important. Excellent customer service.
Lindsay spent time explaining option for my treatment.
Dr. West listens well and also speaks frankly. I feel like she really cares that my problems are addressed successfully.
I didn't have to wait in the lobby too long and everyone was friendly and professional.
Dr. Kaplon and her team saw me quickly after a very scary bleeding episode later in pregnancy. They made me feel reassured by thoroughly checking out the issues, but also giving me concrete next steps for management. They were also willing to run some additional tests based on my concerns.
Dr. Moore is amazing and I have never felt embarrassed to talk about any problem with her. She is so caring and is always willing to answer any question or concern I may have. I have never had any issues with her, any other provider, office staff, or any of the amazing nurses. I love this practice!
Dr. West listens and takes her time. She is very thorough.
I felt very rushed through my first OB appointment. I had a list of questions and at times felt like my questions were not met with a thoughtful response.
Doctor was so kind and understanding - as well as so knowledgeable.
Dr. Veazey is a very special doctor. Makes one feel comfortable and makes sure questions are answered.
Dr. Mcarthur and her staff are so kind. She makes an awkward exam not so terrible. She actually stops what she is doing to listen to my questions and answers them until I am fully informed.
Dr. Veazey is thorough, understanding, and I always feel like I am being taken care of well.
Dr. Veazey listens to her patients and offers excellent advice and care.
Dr. Veazey is very intelligent and stays current on all manner of health issues related to her patients.
The staff is very helpful and compassionate. I really like Dr. Veazey.
Dr. Moore is always friendly, caring and patient
Very personable , positive and knowledgeable
Dr. West is an extremely knowledgeable, professional, and thorough doctor. I trust her expertise and experience without question. She meets the highest standards in patient care and is by far the best OBGYN I have ever seen. She knows her patients and their comprehensive medical history and needs. She is consistently on time. Her manner is approachable and kind. I felt heard and seen and treated with respect. I especially appreciate that after the appointment she meets her patient outside the examining room to go over any last minute details and future schedules. She checks to ensure that I am current on any additional tests, i.e., non OBGYN tests, I should have. Her communication skills are impeccable and she takes time to answer questions. Additionally, her responses are understandable and without high mindedness. It is reassuring she is in communication with my oncologist. She is an amazing and dedicated doctor.
was quickly taken back to exam room; staff was friendly; dr. ruchi is warm and a good listener
Dr. West is personable and confidence inspiring. She is easy to talk with and seems genuinely interested in my wellbeing.
Wait time is always inline with appointment time. Dr. Veazey never rushes her time with her patients. She listens and focuses on the patient instead of a computer screen. She remembers issues and conversations from previous appointments and follows up.
It was great to finally see my doctor's face!
Dr. West is a wonderful doctor and her staff are very personable.
This was my first appointment with Dr. McArthur, and it was great. She thoroughly answered all of my questions and offered helpful suggestions. I left feeling as if I had been listened to and respected.
All staff are friendly and professional. I was checking out 25 minutes after my appointment time, yet did not feel rushed in any way. Though I had no particular issues or concerns, I was given plenty of opportunity to bring them up and have them addressed. I feel well taken care of by Dr. McArthur and the staff at Laurel OB-GYN.
Exceptional care by nurses and my doctor (Dr. Gilmer). Comfortable and safe office setting. Short wait time.
Dr. West is very thorough and never rushes my appointment.
Dr. Ruchi has an amazing bedside manner. I love her humor and empathy.
Dr west is always so supportive of my past health issues without spending too much time on the past. I appreciate that SO much. She is thorough and swift just what I want from my Dr.
I really enjoy meeting with Dr. Moore. She is patient, approachable, and engaging in my prenatal care. She takes time to answer all of my questions.
Dr Veazey is simply the best. Always takes the time to discuss EVERYTHING and so so knowledgeable. I feel so comfortable talking with her about any and every thing.
Dr. Moore is an excellent physician. She takes time to listen and is very knowledgeable.
Dr. Moore always takes her time and explains everything that she is doing. She is very kind and sweet. She is the best Doctor at Laurel!
Dr. West takes her time and talks to you and answer all of my questions.
On time; all contacts were pleasant and professional; I didn't feel "processed" - Dr. West spent time to talk, answer any questions, and explain her findings.
I truly value the relationship that Dr. Moore and I have fostered over the past decade. Since Dr. Moore knows about my life outside of her office I am able to ask questions without fear and I feel like she has a baseline understanding for what is my normal and can provide better care to me.
Everyone was so professional.
Service was efficient, friendly and competent.
Doctor McArthur was very helpful and kind and made sure I felt comfortable.
Dr. McArthur is also amazing. Not only is the experience always professional, but she also always finds a way to personalize my visit.
The reason for my visit was important but without childcare, I have limited free time for appointments. Being able to just meet for about 30 min online was so beneficial. I could stay home with my napping one year old and figure out why I was not feeling great.
Dr. West is very personable & makes me feel as comfortable as possible. Very caring.
Virtual platform worked well--no trouble with audio or video. Dr. Veazey is amazing! Knowledgeable, compassionate, easy to talk to, and I always feel heard.
Dr. West is an excellent doctor. She puts you at ease, is a good listener and is gentle and kind. She is a lovely and very knowledgeable doctor. I would highly recommend here.
I was extremely satisfied because every time I have a visit at Laurel the staff and doctors ALWAYS make a point to remember things about me and ask about my baby. They always make me feel so comfortable and make me feel like they support my health decisions.
The staff is friendly and patient. They answered all my questions
I felt very safe with the covid-19 protocols in place at the office and the visit was quick and efficient.
Got to have diagnostic mammogram.
Minimal wait time prior to appointment. Dr. Moore's medical assistant was kind and knowledgeable. Dr. Moore is wonderful mix of realism, intelligence, and empathy.
It was quick and efficient, and there is no better doctor.
Dr. West, displays the upmost professional skills, very interpersonal with her patients, and a true advocate for heath and wellness, who seeks out the best medical resources care for her patients.
Dr. Veazey is thorough, takes time with me as a patient, and has an easy going and pleasant personality, making it a comfortable environment to discuss anything I need to.
Dr. West is the best. I dread the day she retires!
Dr. Veazey is excellent. She listens to concerns and encourages questions.
I was a little apprehensive about seeing someone other than Dr. Moore but I was beyond pleased with Dr. Kaplon. She was patient, a good listener and very personable. She took the time to explain complicated things in an easy-to-understand way. I really appreciate that she made the time to address all my concerns; I didn't feel rushed at all.
She listened. She was kind, humane and professional.
Dr. West is awesome! She talks to you like you are a friend or family not like a patient. She really listens. I feel like she wants to help in any way she can.
I have been seeing Dr. Veazey for 8 years now and she provides care on a personal but professional level.
Dr. McArthur is always pleasant and efficient.
Dr. West is always upbeat and positive. She listens well and answers questions thoroughly.
I felt like Dr. Gilmer genuinely cares about my health and listens to me.
Felt like dr didn't listen well to my concerns or care to take time to discuss. Felt like didn't even take time to know my history. Compared to rest of care recently for birth at hospital, Dr Gilmer was my least favorite interaction and this last appointment just solidified this.
Dr. Moore and her staff were very personable and professional. I felt like I was in a caring and safe space.
Dr. Gilmer was amazing and answered every question with ease!
Dr. Holly provided a treatment plan for my problem as well as options that I could also consider. She is knowledgeable, respectful, understanding and personable. Nurse Linda was similarly informed about my case. I am very happy to be their patient. They made me feel comfortable and that I am in good hands from beginning to end of my time in the office. And even before I got there because I used the online portal to alert them of my problem.
I love my doctor and always feel very welcome at the office.
I felt that not only were my immediate concerns were addressed, but also that Dr. Veazey took time to ask about other aspects of my well being. Very much appreciated.
Dr. Moore was wonderful! She is a great listener, knowledgeable and kind. I felt very comfortable with her the moment I met her.
Dr. West answered all of my concerns, gave advice that really helped me. She has the best bedside manner and I always feel better after our visit. She's a fantastic doctor that I highly recommended to all my friends.
Dr West took time to discuss my concerns, offer a plan of action and a followup. She was sympathetic yet encouraging.
Dr. V is awesome. I love her... always felt heard and well provided for.
Dr. Kaplon is wonderful. She always takes times with me and goes over any questions I have during my visit. Never feels rushed.
The nurse did a very good job with the intake form and stats, very friendly and professional. Dr. Gilmer really takes the time to listen and seems to really care. The assistant Nadiya was very thoughtful and knowledgable as well. They were all very professional.
I always feel so well taken care of at Laurel Obgyn. I never feel like a number always a person whose thoughts and feelings matter. And I LOVE Dr. Veazey. She is always so thorough and present with me, she always takes her time and answers all of my questions and addresses all of my fears. She is kind and gentle and super funny and I just love her.
Dr. Moore and her staff made what could have been an awful procedure, one that was bearable and I even laughed at a few points. Having recurrent miscarriage is very emotional and her team was warm, caring, and sensitive to my needs. I'm happy to continue my care with her.
Everyone is very attentive and kind. I love Dr. Moore! She is the best doctor I could ask for.
Dr. McArthur is a phenomenal doctor. I have worked with her since I was 20 and she delivered my child. I moved from her other practice to this practice only because she moved there. I don't know what I will do once she retires.
Love Lindsey Veazey. Office clean. Staff personable.
It was super easy to use the Telehealth website for a virtual doctor visit. As always, Dr. Veazey was exceptional with addressing all my needs!
The ultrasound technician was super thorough and walked me through the anatomy scan. She was so friendly and nice and really made the appointment great. All of the staff were actually great.
Doctor Veazey is an amazing doctor who not only knows her stuff but has an amazing bedside manner.
When I was concerned about some pregnancy-related symptoms, the nurse got me in immediately, and Dr. Gilmer very calmly and patiently examined me and explained what she found.
There was little wait time and Dr Moore is wonderful.
Audio was going in and out. No real treatment plan regarding my HRT usage. Low knowledge on HRT inter workings.
Laurel makes the overall process very easy. Check in is quick, the wait is short and the time with the doctor is reasonable.
I was scheduled for an induction the following day but was anxious and scared because I didn't know what would happen. Dr. Veazey took the time to answer all my questions in detail and inform me of the induction process so that I was not afraid.
Wonderful bedside manner. Provider took the time to explain all my options.
I really appreciate the way Dr. Veazey listens.
Dr. West takes the time to explain everything that she does and is also respectful of differences in opinions.
Dr. Susan West is a treat! She is available with her time, with emotional support, and of course, with her fine expertise. I look forward to my yearly appointments -- like visiting an old friend. Her positive attitude and willilngness to be vulnerable invite me to ask for her help whenever I need it. This recent appointment was no exception. I'm glad to have Dr. West on my team! I appreciate the others in the practice, from the front desk and nurse assitants to Dr. West to Takina Jones Thomas, who is a lovely addition to your staff. All of you stand for women -- in terms of community support, as well as providing superior service to your patients.
Dr. Veazey is very attentive, knowledgeable and compassionate.
The doctor was great! Listened to all my concerns, could tell I really wanted to figure out why I was having problems, gave great feedback, and ordered labs. Can't wait till I go for lab work tomorrow/when they come back. Also can't wait for our next appointment.
Friendly staff. Short wait time for how busy they were! Very kind and very knowledgeable. Patient.
I knew what my problem had been and was afraid that it might have returned. Dr. West explain what improvements had occurred since her treatment of the problem. The news was very much accepted.
Staff was thorough, answered questions thoughtfully and knowledgably, took their time. Friendly and made me feel comfortable.
Dr. Veazey truly listened to my concerns and help figure out the best treatment and gave great suggestions and spent time to not make the appointment generic.
The doctor and staff were very empathetic to my current situation and supportive.
Dr. Veazey was very helpful in answering all of my questions and provided me with some wonderful resources. The staff was also very understanding and sweet when I almost passed out during my blood draw. I'm looking forward to meeting with more providers and discussing more about this first pregnancy!
Ease of getting appointment for issue that popped up, dealt with issue promptly, professional, lots of education provided.
I felt that Dr. Gilmer was dismissive of my concerns about my birth control. She said she had reviewed my file beforehand, but suggested I try out an IUD if birth control pills weren't working. If she had truly reviewed my file, she would have seen that SHE removed my IUD two years ago because I had horrible ovarian cysts as a result. I felt that I did not receive empathetic or detailed care; she seemed eager to shrug me off. I will be looking for a new OBGYN.
Simple, streamlined and convenient.
Dr Veazey is a great doctor and so personable and easy to talk to. I feel lucky to be in her care
All staff were very friendly and welcoming. It felt like they knew me and as a new patient that is very comforting.
It was a nice visit. She took her time, she listened, I never felt rushed and it was the first painless PAP I've had in years.
Dr. Moore spent quality time with me, listening well and giving me all the information I needed to address the GYN conditions I had. She connected personally and has a good sense of humor that I appreciate and share.
Dr. Moore is wonderful. Her bedside manner is top-notch. She is very informative, warm, and caring.
In and out quickly. Thorough response to questions. Felt like the doctor took her time with me.
The feel of the office upon arrival was warm and welcoming. Immediate service at desk.
Everyone was very professional and asked if I had any concerns about my health. Dr. West was very thorough and considerate.
I really enjoy talking with my doctor about things that may be impacting my health. I feel like my doctor listens to my concerns and provides ideas and support.
Dr. Moore was very professional, kept sterile and I had no pain.
The ultrasound tech was really nice and good at her job, but my doctor is a little harsh and never with good options.
Minimum wait time; wonderful doc; clean.
All of my questions were answered throughly. The whole staff was very kind and compassionate.
Short wait time; incredibly welcoming & encouraging intake staff (Nica); professional no-nonsense physician diagnosis.
Dr. West is FABULOUS!! Very thorough and professional.
Seen in timely manner. Clean environment. Cordial staff. Dr. Susan West is quite competent, friendly, and answered all questions without seeming rushed.
Dr. West is great. She never rushes through the visit - she takes the time to listen and answer any questions I have.
Dr McArther is a wonderful Dr, she takes her time with the appointment and explains everything. She is very personable she makes you feel very comfortable.
Timely, efficient and knowledgeable. Answered questions clearly.
Dr. Veazey is my favorite doctor of all time. I always feel well taken care of when I see her. She is down to earth and very personable, as well as incredibly smart. Dr. Veazey takes all of my concerns seriously, no matter how small they may be. I trust her 110% and feel so grateful to have her as my provider. Thank you for providing exceptional patient care!
Dr. Veazey is always great. She is very friendly and upbeat and that is important for me when I come to my OB appointments because I tend to be a worrier and she makes me feel at ease.
They are always so professional, and helpful. They care, and I know Dr. Veazey is there for me 100%.
Veazey and her trusty sidekick are always so incredibly welcoming, relatable, and sweet. They make normally uncomfortable scenarios not bad at all! Their mannerisms and personalities take your mind off of it!
I love Dr. Veazey's thoroughness in explaining the reasons for one's problems and her follow-through with my care. It is appreciated. Thank you!
I appreciated the professionalism of the nurse and the doctor. They were great and addressed my concerns.
Dr. West took the time to thoroughly answer all of my questions.
Dr. West is fully present with her patients. She listens and asks questions, giving clear suggestions and thoughts on the matters raised. Very reassuring style. Takes all the time her patient needs and never seems hurried.
Dr West takes the time to listen and she doesn't make you feel rushed.
The office staff and doctor were very nice. I felt comfortable talking with the doctor. They gave me time and answered my questions.
As always When I visited Dr. Veazey's office; I was treated with kindness and respect. Thank you for your efficient handling of any GYN problem I have. Great Doctors and Nurses and other staff members at Dr. Veazey's Office.
I have been going to Laurel OBGYN for several years. I love Dr. Moore. I have never had a bad experience in this office. She has helped me through so much. She's like family to me.
Dr. Moore is always so kind and answers any questions I have! I absolutely love her!
The doctor went over my pap results from my medical doctor with me. She explained what was going on with me in terms that I could understand.
All of the staff is very welcoming and makes you feel appreciated and understood.
Staff was very welcoming, took time to explain everything, and answer questions.
Dr. Moore was very engaged during my appointment and offered multiple options in response to my questions. She offered varied support possibilities genuinely and with care.
The facility is nice and clean. The staff is courteous and knowledgeable. The wait time was minimal.
This was my first time meet this doctor and she and I just clicked! I really really liked her approach and personality!
There was discrepant information between what my patient portal had previously shown and the information the doctor had/shared on file. This was confusing and frustrating - though I realize it was not her fault.
Everyone was pleasant and friendly yet professional working as a team. I was given clear instructions and was pleased that they dressed me on the table.
She took plenty of time with me and I didn't feel rushed.
Appointment wasn't necessary.
This was my first appointment with Dr. Kaplon. I really appreciated her bedside manner. She was easy to talk to and listened to my concerns. So far she is my favorite OB doctor at the practice.
Dr. West has a way of making you feel very comfortable while giving very professional help. Her assistant, Sam is well matched with Dr. West, a very compassionate person.
Everyone was nice and followed COVID protocol.
Dr. West is the best! She makes me feel comfortable, makes me forget about my anxiety with doctors, and I always know I'm in great hands.
Dr. West really cares and listens and makes you feel like a priority as a patient. She is extremely knowledgeable with a wonderful bedside manner.
All questions were answered and Dr. Kaplon reviewed my ultrasound.
Everyone I encountered was supportive and tactful about my wearing a hat throughout the exam to hide damage from trichotillomania episodes.
I appreciated Dr. Kaplon's bedside manner. She was very easy to talk to and gave thorough answers to my questions. I felt heard and did not feel rushed.
Check in was quick and easy. I didn't have to wait but a few minutes. The nurse who took me back was friendly, professional. I had only to wait a few minutes for Dr. Gilmer who took the time to sit down, explain the procedure and paperwork with me and allowed me to ask questions. She was patient and caring. I couldn't ask for more.
We love Dr. Veazey! She was incredible in all pre-natal appointments, at the birth, and my latest post-care appointment. We were very thankful she was there for the delivery of our son.
I loved how communicative Dr. Macarthur was about the different options that we could try to solve my problem (on going menstrual bleeding). After having several doctors basically shrug, it was super comforting to hear that Dr. Macarthur had several ideas for treatment, and that she was anticipating what to do if one didn't work. She thoroughly explained her ideas which made me feel super confident in her knowledge and treatment recommendations. The nurse was also very kind, calm and professional.
Takes the time to explain everything in detail
Dr. West came in with quite a lot of good, detailed info about my upcoming procedures, explaining risks but also giving me an idea of how infrequently mishaps occur. It was reassuring, and that was, I believe, her objective. Having things explained in detail gives me a picture of what's being done, and hearing about this and that process on the way helped me understand that this is her bailiwick and it allayed some nerves on my part.
Dr. Moore makes these yearly appointments no big deal. I absolutely adore her. Her nurse also was super sweet. The office felt clean and everyone was wearing masks.
Dr. West has my best interests at heart.
Safety precautions in place and moved through things quickly
Dr. Kaplon took time to listen and answer all my questions.
Dr. Moore listens carefully and answers all questions. She personable and knowledgeable.
From entry to exit of this office I felt welcome, cared for, and was treated with extreme courtesy!
[Highly satisfied with] The level of care and detail expressed in discussion of my visit to the office.
I've been a Laurel OBGYN patient for 3 and 1/2 years now and have always found the staff to be very friendly, helpful, and professional. My most recent appointment was on-time, quick, and efficient, which is very much appreciated.
Dr. Veazey and staff listen, are gentle and caring. Spend generous time to cover everything.
Kind and informative staff. Good one on one time with Dr. Kaplon to ask questions.
Dr. Lindsay Veazey was very kind and professional. She made me feel comfortable and feel less stressed.
She is a really good doctor that listens to me and helps to fix the problem.
Everyone made me feel so comfortable and at ease. Office staff, nurses, Doctor, everyone.
Dr. West spent plenty of time with me to examine and talk about concerns and then resolve all issues discussed.
Dr. Moore was my OB with my first child, the knowledge she knows and is continuing to gain is astronomical! She does so much research on anything and everything a woman could possibly need to know... her brain is essentially an encyclopedia! There were some "markers" found in one of my ultrasounds, those markers were new and pointed to me having a downs child, even after that test was done. I left there freaking out, until I talked to Dr. Moore. She put my mind at rest. Wouldn't trade that for the world!
Dr. West actively listens to her patients and provides quality feedback and communication. She is very thorough and direct, while still being compassionate.
Dr. Moore took her time to make sure we covered everything I had questions about. Very kind.
Efficient check in, Tabitha is thorough, Dr. Gilmer is willing to spend time with you if needed. She also made suggestions for my health.
Dr. Gilmer listens and explains. I didn't feel rushed at all. Everyone - reception, check out, the assistant who took my weight and Dr. Gilmer were very friendly.
I feel that I don't get much in the way of personal interaction and there is a scripted dialog that is given at my visits. I don't get an overall sense of what is going on and she always seems in a huge hurry.
Laurel OB-GYN office has efficient and friendly staff. My doctor, Dr. Moore, is not only a friend, but excellent in her field. I can talk to her about anything.
Everyone is very sweet and nice! Everyone is Helpful and makes you feel great!
Dr. Moore is one of the first physicians I've seen in over 20+ years that spoke directly to me and didn't type or read through documentation questions. She really made me feel listened to.
Dr. Kaplon took over care for my pregnancy in the third trimester. She is kind, professional, and an excellent clinician. She was always prompt with responding to my questions and supported all information with relevant research.
Staff was pleasant and friendly. Everything went smoothly. No issues with check in or check out.
Dr. Mcarthur explains things well and answers my questions and seems to really care about my wellbeing.
Dr. West always listens to my concerns and gives me information and solutions to my questions.
Dr. West was generous with her time, answering all my questions thoroughly. The staff were friendly and helpful.
Dr. West always takes time to talk with me, not only about my physical health but about what is going on in my life. It helps put me at ease prior to the exam.
Dr. Moore is always so encouraging and helpful. She makes me feel comfortable, for the first time I do not dread my next obgyn appointment.
Dr. Veazey makes exams comfortable and easy! She's great at remembering what we've talked about in the past and is always familiar with treatment plans and very knowledgeable in general. Great demeanor too! She's really the best!
All of my questions were answered thoroughly and I feel like the doctor was in tune with me the entire visit. She didn't stare at her computer screen & kept eye contact with me as I was talking to her and she to me.
Dr. West and I have a good long term rapport. I always get answers to all of my questions.
Dr Kaplon was very personable, knowledgable, and made me feel at ease in an uncomfortable environment. Shannon was also excellent throughout the entire visit!
Everyone was nice as always :) I love my doctor!!!
I always feel well cared for by every person in the office, even front desk staff are pleasant and helpful. Also, I appreciate that I am usually seen very promptly with little wait time.
Dr. Mcarthur was kind and attentive. She answered all my questions thoroughly and made me feel heard.
Dr. West is very caring and listens carefully to any concerns.
Dr. Veazey an exceptional provider. She is compassionate, patient and thorough!
I've been coming to Laurel for 6 years. Everyone there is friendly, courteous and professional. Dr. Moore is extremely knowledgeable and has wonderful bedside manner.
The nurse was friendly and professional. Dr West was very informative and comforting during the biopsy.
It was my first well woman exam and she made it very comfortable! And incredibly efficient as well. She also helped with my birth control so it was a great appointment!
I love Dr. Veazey! If she could be my primary doctor too I would have her. She actually listens to you and she explains things so that I can understand them. I'm not a doctor so some terms don't make sense and she explains them perfectly. I love her!
Staff are always friendly and helpful.
I was able to get in quickly and everyone was polite and professional. They were also very efficient as I was in and out of my new patient appointment in less than 45 minutes.
The visit was comprehensive but quick. I didn't have to repeat things to three different people and felt like Dr. Kaplon had internalized my history (even though we only met once, a year ago).
Everyone was friendly and helpful and answered all my questions.
Dr. Moore gives excellent patient care. She ensures I have full understanding of treatment and follow up instructions. She is kind, compassionate, and clinically skilled.
I was brought back to the exam room very soon after I got there. I was in and out of my appointment in record time.
Dr. Veazey is extremely caring and takes the time to make sure I understand everything before moving forward with treatment.
Dr. McArthur is very personable and caring and thorough in her exams.
Dr. Kaplon & Dr. Smith were wonderful! Answered all my questions --they were patient and present.
I was highly satisfied with my experience because Dr. Gilmer made me feel comfortable and she answered all of my questions without making me feel rushed.
I was called back in a timely fashion, and Dr. West made me feel like I mattered to her as a patient.
Dr. Kaplon listens. She's compassionate and caring. I always feels she wants the best for me.
The patience and understanding of the staff towards slow minded/thinking people such as myself was gratefully appreciated.
Communication, Professionalism, Friendliness, Taking COVID prevention measures, Response time.
Dr. Veazey and Halie are both so wonderful, they are always pleasant to work with and make the experience comfortable and worry-free.
Front desk and office staff were friendly. Dr. Gilmer was also very friendly and listened to any concerns/questions I have.
The office staff is so nice & offer any assistance that they can. If you have a question it will be answered before leaving.
Dr. Gilmer is ALWAYS kind, compassionate and thorough. She explains what she is doing and why as the procedure progresses. She is soft spoken and her gentle demeanor puts me at ease.
Provider was kind, personable, knowledgeable and easy to talk to.
Dr. West took the time to find get to know me and my issues. I did not feel like she was rushing through everything to get to the next patient. She made me feel important and my needs, my concerns were heard and addressed. She was thorough, she explained everything to me, she entertained my questions and when I left I felt valued and important.
I got the information I needed. I didn't wait long.
Fast, courteous, caring, efficient office and staff/doctors.
Dr. Kaplon was the physician on call when I experienced bleeding and pain 5 weeks into my first pregnancy. She was attentive and saw me quickly in the office where it was determined I was experiencing an ectopic pregnancy. Her attention to detail and quick thinking resulted in a timely emergency surgery. Although this was an incredibly difficult situation, Dr. Kaplon may have saved my life and was incredibly kind when it mattered the most.
Dr. West is highly knowledgeable and thorough. She never makes me feel rushed.
In every area I received prompt and kind attention.
Dr. Gilmer and her staff were extremely kind. As a new patient that means a lot! Everything was explained clearly. If I had questions they were heard and answered with honesty.
Dr. Moore is so kind and actually listens to concerns. Office staff is kind and professional as well.
Dr. West is a wonderful physician. She is patient, kind, and soooo knowledgeable.
The doctor was knowledgeable, encouraging and included me at every step.
Dr. Veazey always takes the time to make sure all issues or concerns I have are taken care of to ensure that I leave feeling comfortable and assured.
Dr. West thoroughly explained and answered many questions I had; very personal.
Dr. Gilmer is very friendly and always makes sure that all of my questions are answered. I never feel like she is in a rush.
Dr. Veazey was awesome as always.
Dr. Moore spent time with me, made sure all my questions were answered, and also just checked in on me personally.
Dr. McArthur was very thorough in explaining my situation and in going over my options. She made me feel heard and cared for.
Dr. West took time with me - she did not feel rushed. She explained things so I could understand.
I have never had a visit with Dr. McArthur that I didn't leave happy. She always answered my questions and I have only good things to say about her.
Took her time and very thorough answering all concerns.
Dr. West's graciousness encourages me to change things that could improve my quality of life. She does not show disappointment with the changes that didn't take place last year which makes you look forward to changing some habits to benefit me but also encourage her wonderful bedside manner.
Dr. Veazey is an amazing doctor. Sue has listened and helped me out with situations from the past that I would have not done by myself.
Dr. McArthur and staff are always personable and take the time to answer your questions regardless of patient load. I have never felt rushed or ignored.
Everyone was patient with me and handled my anxiety graciously.
Dr. West is extremely personable and patient. She takes her time with you and answers any questions in depth that you may have.
I appreciated the time she spent with me. Did not feel rushed at all.
Dr. McArthur takes time with you & explains everything in detail so you understand any problems.
Dr. Veazey is the absolute best. She is thoughtful, courteous and extremely proficient. She made our birth experience the best.
Prompt, thorough, friendly staff. Appreciate that Dr. McArthur took the time to speak with me (while dressed) and address any/all questions before the exam. She is a lovely woman and I feel very fortunate to have found someone I like and trust in a new city.
Dr. Moore does well communicating and listening to her patients.
Dr. Moore is very personable, really happy with the care she gives me and my little one!
Dr. Moore was thoughtful, kind and caring. She spends all the time needed and answers all questions. I never feel rushed and she always has me laughing.
An excellent anatomy scan, technician was super friendly. Also, the follow up with Dr. Kaplon was quick and easy, she always thoroughly answers all of my questions and never makes me feel silly for asking questions.
For it being my first time I was a little nervous but everyone was very friendly and I loved everyone there that helped me.
Dr. Moore is so personable and was so generous with her time during my visit.
She took the time to listen to concerns and was able to diagnose the problem as well as offer solutions.
I LOVE Dr. Veazey! She is so sweet and kind. She always explains everything to you and always asks if I have any questions. She is very professional...just a great doctor!
I appreciate how at ease Dr. Gilmer makes me feel and how thoughtful and punctual she is.
Dr. Moore is very attentive. I was in and out very quickly and given all of the information I needed.
The office was extremely efficient. I waited almost no time to get called back. The doctor appeared shortly after the nurse took down all my info. Everyone, especially the doctor, was extremely approachable and easy to talk to. I loved the fact that there was no pretentiousness around the office.
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