Dr. Costa spent 1 hour explaining how, what and why he would perform the procedures he would perform. He was personable and answered all my questions. Looking forward to booking an appointment. Trying to work it out with my schedule.
Dr. Costa called me personally because he couldn't be in the office for my one week follow up. I so very much appreciated that because I was very nervous about him not seeing me and telling me everything was ok and normal. The nurse had sent him pictures so he was able to see what I looked like.
Dr. Costa was very honest and straightforward and took the time to explain and show examples on the topics.
I was very impressed by Dr. Costa's level of training, experience, and professionalism, yet he was very patient and answered all of my questions & concerns.
Dr Costa is fantastic. He has extensive facial surgery experience, impeccable credentials (multiple board certifications) and a kind temperment that make him the best plastic surgeon ever. I am a returning patient for a touch up after almost 10 years. The office staff are also wonderful!
Dr. Costa listened first then shared his expertise. He was open to feedback and very focused on making sure [the patient] was satisfied. He focused on what would look natural on [the patient's] face and the outcome was very successful!
The staff and doctor made the whole experience pleasant! They explained everything clearly and gave me the results they said they would give.
Excellent surgeon! Fantastic bedside manner! All staff just as caring, compassionate and professional as Dr. Costa! My facelift is incredible!
Very relaxed, but professional. Spent lots of time with us.
Personal and professional - could not have made me feel more comfortable.
So far I have only had my consultation, but Dr. Costa and his staff were incredible.
We felt Dr. Costa took his time explaining procedures to us, we never felt rushed. He answered all the questions we had and didn't try to "sell us" on procedures we weren't interested in. I felt he was honest about what I need to do and don't need to do. He was personable and confident and made me feel at ease. The office staff was friendly, efficient and made me feel very comfortable.
Prompt and thorough, but still personable.
Dr. Costa was open and easy to talk to. He did not hesitate or hedge on any question that I asked. I appreciated the time he took to see me. I cannot suggest anything that he could do differently!
I was told what to expect before the surgery was performed, had all my medical supplies on hand and answers to my questions immediately. There was virtually no pain, just discomfort for the first day, and tightness, which is to be expected. The sutures are a bit frightening to see, but things improved quite dramatically each day, so that fright was short lived. A complete facelift is nothing to be taken lightly, but if one is committed to the healing process and willing to take it easy for a few weeks, the benefit far outweighs the downtime. I am so happy I did it!
Dr. Costa was extremely helpful in describing everything I wanted to know about the procedure. He was both informative and personable. I felt very comfortable that he is the doctor I want to perform my surgery.
I had procedures one week apart with Dr. Costa and Dr. Crantford. Excellence, kindness, and humor were what I received from everyone! Thank you!! Plastic surgery is a serious and very personal decision. Once it’s made, having the best people for the journey matters so much. I’m so glad I was referred to you! I look and feel better about myself. I have new confidence in myself.
The office was following strict protocols with respect to COVID. The office was immaculately clean and although behind all PPE’s the staff was friendly and cooperative. Dr. Costa thoroughly explained his findings and spent a lot of time describing the procedure. (benefits and risks etc.)
Dr. Costa listened to what I hoped to achieve and let me know what the results would be.....My appearance with eye and face lift is a better version of myself. The single best thing, that’s tough....but other than the results...my answer would be The “personal care“. You stay over night after in a private apartment and for a week you receive daily calls to ask if you have questions or concerns.
Dr. Costa is so skilled and I love the result! Really really liked the staff. Visits were so so efficient!!! And timely!!