Matthew J. Grosso, MD

[Highly satisfied with] The doctor's manner and knowledge.

02/16/2021

Dr. Grosso went all the Xrays with me and clearly explained all my options. When we decided an injection would be best, he was quite respectful of my person and draped the area he didn't need to see. He talked trough everything he was doing.

02/09/2021

Dr. Grosso and the staff could not have been any welcoming! When I called for an appointment with a different doctor the receptionist listened to my plight and suggested a doctor that specializes in my issue. She deserves a gold star!

01/28/2021

The Treatment was offered and given to my Satisfaction. The Staff was Friendly and Caring.

01/26/2021

Dr. Grosso was able to answer all of my questions and made me a visit very comfortable

01/26/2021

The visit was thorough, was giving detailed explanations and how we were going to go forth with treatment. Very satisfied.

01/25/2021

Caring and professional on all levels.

01/25/2021

I was pleased with the results from the surgery and the smooth recovery.

01/22/2021

Treatment / Procedure

I am having a knee replacement and he was very thorough about the procedure.

01/19/2021

Dr. Grosso was very nice, he explained in detail what I needed to do in order to be a candidate for hip surgery. He was patient and allowed me to provide full details surrounding my medical history. Dr. Grosso was also very encouraging and pleased with the progress I've made thus far. I'm looking forward to being a surgical patient of his in the near future.

01/19/2021

Really happy that Dr. Grosso is having office visits in Springfield. Thank you.

01/19/2021

Staff was very friendly.

01/16/2021

Discussed with Dr. Grosso upcoming surgery and verified the knee pain I was experiencing was related to the need for the hip replacement. He took the time to answer all my questions and concerns.

01/12/2021

Received detailed information about surgical procedure and scheduling.

01/04/2021

Virtual Visit / Telemedicine

Everyone in the office is very friendly and caring, it really makes a difference and I appreciate them!!!

12/31/2020

Answered my questions.

12/31/2020

Care, Knowledge, Experience Clear Explanations. Everything

12/31/2020

Dr. Grosso explained what they needed to do since I broke the leg.

12/10/2020

Dr Grosso took time to explain my issues and options

12/08/2020

Very wonderful staff and the doctor Matt was up front with me and took his time one on one, explain and start to finish.

12/08/2020

I had a telemed apt with Dr. Grosso - he goes over things with me and takes the time to answer my questions and ask if i have any other questions.

11/19/2020

Everyone is really nice. There is minimal waiting time. Dr. Grosso did my knee replacement. He knows what he is doing. He explains everything to you so that you understand. When I get my other knee replaced, I will be coming back.

11/18/2020

Always compassionate and real! Dr. Grosso is not speaking to me while staring at a computer. He speaks with me and is engaged in a true conversation. I leave the appointment knowing that I am informed while at the same time relieved that I can call his office with any issues or questions.

11/18/2020

They solved the problem I had with pain.

11/18/2020

The staff and physician made me feel extremely comfortable, answered all my questions professionally, to a point where I have confidence for them to proceed the operation.

11/11/2020

Still haven't resolved my issue.

11/11/2020

Doctor and assistant were very nice and answered all my questions.

11/10/2020

Total Knee Replacement

Dr. Grosso explained what would happen and how bad my real knee was.

11/10/2020

[Highly satisfied?] Yes...very thorough....answered all questions.

11/02/2020

Doctor was thorough and concerned.

11/02/2020

This was only my second appointment with Dr. Grosso. I have been a patient of Dr. Bissell for a year.

11/02/2020

Service was fast and Dr. Grosso was great.

10/30/2020

Walk-In / Urgent Care

Great staff.

10/30/2020

The staff was very friendly and helpful. Monica really went out of her way to help me and the X-ray technician Brian I think was very accommodating. Dr. Grosso gave me a very concise and clear explanation of my problem.

10/27/2020

Visit went as expected.

10/25/2020

Team very pleasant and efficient. Right from the time I walked in, the Staff quickly (but without making me feel rushed) got me settled into an exam room, saw Dr. Grosso and got pre-operative instructions. I am fully confident in this Team.

10/25/2020

Dr. Grosso was SO kind and put me at ease. He answered all my questions, and I didn't feel rushed!!!

10/22/2020

1. Signage outside doesn't offer phone number to call. Only wants text. Everybody doesn't text. Had to go in to let them know I was there even though sign says not to enter. Had not been notified as to what to do ups arrival when appt was make. Felt rushed by the doctor. Did not thoroughly give me options I needed to hear. Had I known this was the same practice I'd come to years earlier with another physician there (Dr. Kimmel)who turned me off as well, I would not have returned except my new GP had recommended this practice. Will not be returning.

10/21/2020

Fast, professional, and encouraging discussion with the surgeon. He answered all of my questions.

10/21/2020

Dr. Grasso was very thorough, he felt like he had your best interest. Explained everything and requested any feedback you had.

10/21/2020

I had to pay out of pocket for this due to insurance changing. Nothing was done. I was left with extreme pain and swelling and no answers. It was the first time at this practice I truly felt like a number and not cared for.

10/21/2020

Answered all my questions and provided details on impending surgery.

10/16/2020

Everyone was wonderful from reception to X-ray to the physician.

10/16/2020

Dr. Grosso was excellent. Did not appear rushed.

10/11/2020

I'm still in a lot of pain.

10/11/2020

Felt Doctor was honest with good descriptions of most likely reasons for pain!

10/07/2020

[Highly satisfied with] The attention of the MD regarding my issue and the detailed explanation.

10/02/2020

[Highly satisfied with] details on procedure.

10/02/2020

The diagnosis was exactly what I thought

10/02/2020

Dr. Grosso is supportive and caring.

10/01/2020

It was convenient and right on time. My visit was a follow up after I had a fall on Aug. 26, for which I was x-rayed and treated in the ER at UConn, and so I was surprised to have an appointment at Advanced Orthopedics rather than UConn for follow up. I understand that was because I could be seen sooner.

09/29/2020

Everyone I came in contact with was very helpful, kind and considerate.

09/29/2020

Answered all questions. Gave me confidence this was the right plan for me.

09/28/2020

I was astounded at the wait between initial visit (mri's within days of that) and results follow-up. I understand that most of your clients experience significant agony; so... you should be all the more equipped to address issues in a timely manner. I was referred to your office through both my pain management group. Imagine the disappointment after having waited five horrible weeks only to be referred back to pain management for some sort of spinal injections. Why? Insurance wouldn't pay enough for a simple call after looking at the mri's?

09/26/2020

Everyone was very professional from start to finish.

09/20/2020

Complete presentation concerning my knee replacement prospect. On site rapid X-ray image.

09/16/2020

Everyone was very friendly and helpful. Someone had called out sick the day I went in and yet, although hurried, the staff were still kind, friendly, and courteous to me and each other. You rarely see that in Doctor offices. Very impressed.

09/16/2020

Staff was friendly and inviting even the COVID-19 pandemic. I saw the doctor very quickly and all the paperwork was easily accomplished.

09/16/2020

Everyone was very nice.

09/16/2020

Total Knee Replacement

Explained the surgery and gave me his email said I had questions email I did, he called me back!!

09/16/2020

I always feel like they take the time to hear any concerns and then explain it so I understand the answer to my question.

09/16/2020

He is very professional.

09/16/2020

Great follow up.

09/16/2020

Treatment / Procedure

Answered all questions.

09/13/2020