Love the staff and doctors. Adriana is wonderful. Always makes me feel at home. They treat you right. It always bothered me that my eye lids sagged. One was lower than the other as well. Now they are even and I can actually wear eye mascara again. Made a huge difference in my day to day appearance. I am very happy
Great result of the surgery and very satisfied with the Dr. and staff.
I will be returning to do microneedling with Tanya. She was very knowledgeable and made me feel super comfortable with the procedure that I want to do. I am very happy with everyone here. Thank you!
The staff and Dr. are extremely attentive caring and professional. The best I have ever experienced.
Everyone that I came into contact with, including the surgeon, was absolutely wonderful. I felt comfortable and confident with my decision to have the surgery. The surgeon was so professional and I felt he genuinely cared about my well-being.
I was a patient of Dr. Kelly 25 years ago and I remember how kind he and his staff were to me then and they were the same 25 years later.. If I ever decide to do something else I would not hesitate to return to Dr. Kelly..
Outstanding service and attention provided by Dr Michael Kelly and his team. Dr. Michael Kelly did an amazing job, I am extremely happy with my tummy tuck surgery results and the care given to me pre and post surgery. Thank you so much Dr Kelly for making me feel great about myself!!! [Patient Name] The best thing from the surgical experience was the care and respect from Dr Michael Kelly. He made sure I was knowledgeable and felt comfortable about the surgery and knew what to expect.
I love the way everyone was so caring and thoughtful. [Single best thing is...] My post operative care was top notch!!
Great result but more important great experience! Thank you! [Single best thing is...] Never waiting for any appointment. Thanks for respecting my time.
I feel like a million bucks since surgery. The aesthetics is off the wall fabulous. The only thing I would change about my surgical experiences with Dr. Kelly is the price. Very expensive but worth it.
The professionalism and knowledge of everyone in the office. Dr. Kelly is a very knowledgeable, extremely polite and caring doctor. My pre and post op care was top notch!!!! My follow up appointments are always timely and informative about my recovery.
I feel happier. They were very professional and well informed me of process from beginning to end.
The staff is so friendly, professional and knowledgeable They put me at ease and explained everything to meThey really took their time with me The surgeon explained the surgery to me and the outcome
This is not my first surgery with Dr. Kelly. I continue to use his practice for my cosmetic surgical procedures because I have always been satisfied with the pre and post experience.
Dr Kelly, Ligia and Adrianna were amazing in every aspect of my experience. I feel amazing and it has truly been a pleasure. If I had any reservations, the respect and professionalism of the staff were very quick to alleviate my hesitations. I waited 10 years for the opportunity to have this procedure and have had so many compliments. I have been excited to refer people to Dr Kelly. Thank you SO MUCH.
Dr Kelly is always positive, supportive and caring with his patients. His entire staff is just like him too. He is always on time and never in a rush. The procedures case out exactly how I had hoped. Beyond amazing!
Surgeon was very professional and knowledgeable, answered all my numerous questions thoroughly, office staff was friendly and made me very comfortable.
Very happy with the consultation that Dr Kelly gave me . Beside very charming and friendly staff
I was not very happy with their before and after pictures, felt surgeon. Wanted to do more than i had been informed i needed prior...cost was a bit higher than expected as well
The procedure was exactly as explained to me. I experienced no pain after the procedure. Staff was professional and knowledgeable.
I had a very positive experience. I was nervous going to the appointment because I did not know what to expect. Dr. Kelly and staff were very polite, professional and made me feel at ease. Dr. Kelly took the time to explain the procedure and answer my questions. Truly exceptional service.
The office and Dr Kelly plus Adriana were amazing. Professional, knowledgeable and very generous with their time.
The professionalism and skill demonstrated by Dr. Kelly is second to none. His staff, including Adriana and Ligia added to the excellence of the overall experience. I no longer look perpetually tired, but instead, look refreshed.
This practice is top notch. Overall quality is unbeatable. Excellent staff in all aspects, consciencious, knowledgeable and considerate. There is no where better !
Everyone I encountered was very professional and caring. When I had post operative issues they were attended to expeditiously. I truly thank everyone for their care for me during and after this experience.[name]
I cannot express how happy I am with the final outcome. Dr. Kelly Is an incredibly talented and kind physician who settles for nothing less than perfection. Adriana and Ligia add to the overall warmth and professional experience. I am no longer tired of looking tired. The outcome is natural and exceeded my wildest dreams.
The doctor was extremely attentive And his personnel is very supportive
Everyone was so nice and dr kelly reached out to me personally to follow up to make sure I was recovering smoothly. I dont think many doctors do that. Thanks for your genuine concern!
Super professional and caring staff. Ligia and Andreína do everything possible to make surgery a pleasant experience. Lily is a super nurse, and the anesthesiologist was informed and more than willing to answer questions and make me feel comfortable. Dr Kelly explains everything, never seems rushed, calls to follow up and the scars are virtually non existent! There is no specific thing. Everything was the single best thing!
All of the people I encountered seemed as if they truly cared about my well being and safety. The personalization and care of Dr Kelly, Adriana and Ligia was extraordinary
The doctor, nurse and patient coordinator treated me with care and answered all my questions. I felt completely comfortable. What I appreciate the most was Dr. Kelly's ability to do all I asked with minimal incisions/procedures.
The Dr and his staff are A+ team. I love them
You are all super!!!. Thank you so much!!!. highly professional, pleasant and very appealing!!!.LOVE YOU ALL!!!.:) I no longer have to be embarrassed about the unbalanced length of my earrings. THANK YOU!!! :)
The staff treats you like family! They are extremely knowledgeable and do an amazing job. I have been a previous patient and would only go to Dr. Kelly for myself or as a recommendation.
The staff was extremely helpful and courteous. I felt very comfortable with Dr. Kelly.
My overall experience was fantastic. They made me feel comfortable through the whole experience. Especially trying to decide on a size. They didn’t push me in any way I feel that it’s given me more confidence. My clothes look better on me
I really liked Dr Kelly and the fact that he has many years of experience. I would return for other procedures such as skin care/ facial or botox. I ultimately chose another surgeon that just made me feel a little more comfortable, he sat down and took a lot of time explaining things. I also felt Dr Kelly charged a little too much for the procedure I was interested in.
i felt extremely comfortable with the surgeon and staff.
Dr Kelly and his staff are amazing. Dr. Kelly is not only a well respected and experienced plastic surgeon, but he's a caring individual. I always felt I was in good hands and my surgery went smoothly and also the recuperation period. I would do it all again, but only with Dr. Kelly.
Everyone in the office is very friendly and welcoming. The doctor has a heart of gold, gentle, kind and explains things in detail.
Dr Kelly and his staff is always understanding and considerate when preparing you for surgery. After surgery you are closely monitored and may reach staff at anytime should you need to. My clothes fit better, and I feel better about my self image.
Excellent professional environment. The only reason why I did not select the surgery with Dr Kelly was due to price. It is triple or double in price compared to some places visited where certified plastic surgeons work.
The office staff and Dr Kelly were professional, friendly, understanding and showed genuine care and concern.
The doctor has years of experience and success. The office staff and nurses are extremely friendly and helpful and also have years of experience.
I am now more confident in my appearance and self esteem. I was always well informed and always well received.
Looks very natural and skin and facial expression are improved. Results as expected, a change but very natural
The scarguard cream sold was from 2016 which was a setback in early applications of the cream to maximize it's initial treatment. Furthermore, 2 months after my gynecomastia surgery I began to be concerned over the scar tissue damage causing my chest to have pockets where the skin is uneven to other areas. My nipples still appear to look as if I still have gynecomastia. I voiced this concerns to Dr. Kelly but he didn't want to do Steroid injections nor suggested revisional surgery to correct the issues. My next appointment to see him is now in April 2018 and when I sleep or wear tight shirts my nipples hurt due to the scar tissue damage. I took his advice for lymphatic massages but Nancy already addressed that she can't help resolve my scar tissue damage and that Dr. Kelly would be the one to resolve it. I hope this issue gets resolved as I'm not fully satisfied with my results and fear the longer I wait the harder the scar tissue will become causing me more discomfort.
I GUESS MY EXPECTATIONS WERE HIGHER THAN OUTCOME.
Dr Kelly and his staff are phenomenal. He is a gifted surgeon and I am so pleased with the results of my surgery. I also cannot say enough about the professionalism of Adrianna and Ligia. The final outcome of my surgery makes me feel great on a daily basis.
Dr Kelly as well as his staff are very professional and very friendly. Will highly recommend their service.
I was highly satisfied with the professionalism of the surgeon and supporting staff. I had done my homework on the doctors credentials and the office visit sealed the deal. The staff was friendly, reassuring and made me feel very comfortable. I will go back for future procedures.
Staff and doctor Kelly was amazing This procedure makes me feel amazing, my clothes fit better and they feel very natural
Dr Kelly is the best doctor I can find , ethic , sweet knowing the best look for me and the results are better than I ever expected . Adriana knows her job so well that you are so confident with the procedure and with the recovery , thanks both for all your care The look is amazing and so natural than nobody can tell that you had a surgery
Staff highly recommended DR outstanding After care outstanding Happy with results
Dr. Kelley is an incredible doctor. He is kind, soft spoken, a great listener, and very helpful with explaining everything about my surgery. Everyone I came in contact with throughout the process was amazing, especially a pre-op nurse who did my IV the day of the surgery. I have a horrible fear of needles and IVs and typically pass out when I have to get one. Not only did I not pass out, I also had a completely painless experience while she did it. She was truly amazing and it made the whole experience a lot less stressful.
The entire staff is absolutely fantastic. Although I had a trusted personal reference, I was nervous at first but the staff was thorough and put my mind at ease from the start. Every step of the way they guided me and gave me a plethora of information to help prepare me for the surgery and the recovery. I had realistic expectations going into the surgery (lower lid blepharoplasty- it is something I had wanted to do for years) Dr. Kelly was gentle and honest about how best to perform the surgery. Adriana and the rest of the team have wonderful bedside manners as well as understanding and nurturing the emotional component involved. Ligia was the first point of contact and she walked me through from the first visit, payment options, and even made sure to check in with me on the day of the procedure and whenever I had appointments. I cannot say enough about this amazing team and the great experience I had. I would recommend them to friends, family, and strangers alike. I feel more confident. I was literally tired of being told that I looked tired". Since the surgery I have only been asked if I was "tired" once- on a recent trip to Europe and I was indeed quite jet-lagged! ;)"
I was highly satisfied with my experience. Dr. Kelly is extremely professional and his staff were welcoming and made me feel comfortable. I highly recommended them.
I have been to to dr Kelly before and was very happy
Dr. Kelly was extremely personable and made me feel comfortable during my consultation. We discussed realistic results and expectations about surgery.
Overall, it was a good experience. I was far less anxious about having the procedure after meeting with the surgeon. The only point of dissatisfaction that I've had is that the patient coordinator said she'd get back to me in about a week to schedule my procedure. I didn't hear back from her for 2 1/2 weeks and now she's saying that the doctor's schedule is almost full. So I'm concerned that I won't be able to have the surgery done in August, like she had told me during the consultation.Also, she didn't tell me about the option of hiring a home health aide to drive me home after surgery and stay with me overnight, if I didn't want to impose on friends or family. In my opinion, they really should tell people of this alternative.
Surgeon was not interested or engaged. Very self-focused, kept telling me how good he is. I felt like I was a routine" appt. and he had better, more important things to do. No personal interest in me, the outcome I was looking for, what led me to meet with him, etc."
Every one was very nice and helpful through out. My results have been amazing The doctors care. His knowledge. My experience was just excellent
Dr. Kelly and his staff are very profesional and they really care about the pacients. My procedure was a complete successful. The only thing I have to say is THANK YOU Dr. Kelly and his staff.
Experience, friendliness and close proximity. I did my review online and found this doctor, in my opinion to be the most qualified, for me to place my well-being in his care.
Everything was fine.
The surgeon recommend me the right breast size for me and a Lipo under my arm in the same surgery. He answer all my questions satisfactory.
I have complete faith in my surgeon's skill and experience and trust him and his staff implicitly It was easy to recover from
Dr. Kelly and his staff went beyond their duties and responsibilities to make sure that the pre-op, surgery and post-op went smoothly. Without a doubt, I will have another procedure with this outstanding medical practice. I highly recommend Dr. Kelly for any procedure.
Dr Kelly is very professional giving me confidence about the procedure as well as the staff that is really friendly
Everyone was extremely professional and nice.
Dr. Kelly and the staff at MPS are committed to my safety and satisfaction from initial visit to final visit. I am always treated with respect and consideration. I will continue to visit Dr. Kelly for all my procedures! The excellent care and concern for my safety and well-being.
Dr. Kelly and his staff are amazing. They are all so warming and welcoming!!! They explained the procedure in detail and gave me all the information I needed pre and post op. I had a nurse come to my house the first night to make sure everything went well and that I had everything I needed. She was very warm and loving!! Loved her!!! She was an angel!!! She called and texted me for a few days after the procedure to make sure I was doing well. I have continuously seen Dr. Kelly and his staff after my procedure. My results are stunning!!! I have had hardly any pain and very little set backs. He had assured me everything is going according to plan. Dr. Kelly is very knowledgeable and his bedside manners speak for itself. He individualizes his procedures on a case by case basis. This procedure had truly changed my life. I had so much extra skin from my two pregnancies and that affected me in the way I viewed and felt comfortable with myself. I am a very active mother who works out with my family and an avid runner. In no time I was back to doing my regular routine. I would do it all over again with Dr. Kelly if given the opportunity.
I was very happy with how great I felt as soon as I woke up from surgery. The staff was great! Dr. Kelly is such an amazing person I'm already looking forward to going back I had such a speedy recovery. I had ZERO pain.
I'm really happy with all the information and video my husband & I watched..Ligia has been very informative and helpful in my decission..Can't wait to get my surgry and see the results.Want to thank the surgeon Micheal Kelly & his staff .
Adriana is the best
In my opinion i think the surgeon exagerated too much in the price ;(
This was my first cosmetic surgical procedure and understandably I was a bit worried that I was making the right decision to have my neck lifted.I was very reassured by all of the staff at Miami Plastic Surgery and they very patiently answered all of my many questions. I found the entire team very professional, knowledgeable & friendly. The best thing about my experience is that I look very much like my old self. I was worried that the surgery would change my facial expression and that it would be very obvious that I had cosmetic surgery. I get a lot of compliments about how great I look. People are not quite sure what the difference is but they say that I look refreshed. It feels great to have a firm neck again!
VERY HAAPY AND COMPLETELY SATISFIED WITH DOCTOR KELLY AND ALL THE STAFF NO PAIN AT ALLHAVE ALL THE RESULT WE EXPECTED FORHAVE ALL THE SUPORT FOR THE STAFF
All of the staff and doctors that I have ever dealt with here have always been extremely helpful, whether providing support or information or after care. This is my third procedure here and if I ever decide to anything else, it will be with Miami Plastic Surgery. Once again, it's the helpfulness and kindness of all the people involved. They listen and respond.
Dr. Kelly and his staff are TOP Quality and care for their patients like if they were family members. Outstanding pre-op and post-op care. I would highly recommend Miami Plastic Surgery.
I know Dr Kelly since years and he is the best Doctor and Surgent. Now i know sure there was nothing i had to worry
I felt totally at ease! I only had injectables to the lines around my mouth and nose. The staff and Dr Kelly are very familiar with this procedure and are highly skilled.
Dr. Kelly is considerate and caring. After much investigation and interviews with various doctors, I feel confident that Dr. Kelly is the right doctor to perform the surgery for me.
Dr Kelly inspires confidence, makes the patient feel welcomed and very comfortable. He explains everything in detail and really takes the time to address all questions and concerns. I've known him for over 17.5 years, since he did my first procedure and would not think about going to anyone else for plastic surgery work. Have referred him to many friends and they have also had positive results. The staff is amazing and have also worked with him for many years. His surgical coordinator is the same even prior to my 1st surgery 17.5 years ago, so that speaks a lot of the work environments at MPS. Looking forward to another positive experience.
Dealing with the best surgeon and practice
This is my 3rd procedure. I go back bc I am very satisfied
Everybody was very professional and courteous
I feel better about myself without looking different" - just better.". Both Dr. Kelly and his staff were wonderful. I felt like family. It was a difficult decision to make, but once made I was very comfortable with the entire process.
Dr. Kelly is an utmost professional who is very thorough and conscientious with his patients. He makes you feel at ease and inspires great confidence. . The surgery was as expected and explained and the post op visits were very beneficial and reassuring as to my recovery.
Great experience ! Recovery was fast and painless. The results are amazing ! Thank you Dr. Kelly!, you are truly an artist in your field. I recommend you and your expertise to anyone seeking a great doctor with amazing talents and desirable bedside manner.
The results are perfect. . Everyone here is amazing. Ligia is an angel, so sweet and always helpful. Dr. Kelly did an amazing job and I'm so pleased with my results. Adriana and the hospital staff were also so wonderful. What a great experience for my first surgery EVER.
Everyone was extremely knowledgeable and professional!
very professional. comfortable with the doctor, staff, and facility. excellent result.
Everyone in the office was very informative and understanding
I am a returning patient and have always been very satisfied with my doctor and his practice. The attitude within this office is extremely positive and friendly. I feel very comfortable knowing that my procedure will be taken care of by a highly quality surgeon and his team!
Dr Kelly has wonderful bed side manners and he was very patient and thorough answering all of my questions. He addressed all of my concerns giving clear rational. His coordinator Ligia was also very thorough and made me feel welcome to call her or Dr Kelly with any questions I may have. A couple of days after my consult I started to come up with more questions that I had forgotten to ask and I gave Ligia a call. She was more than welcome to answered all of my new questions and reminded me that I can go to the office and see Dr Kelly again if I had any concerns. I went in to my consult with Dr Kelly very fearful because I've never had any type of surgery, but I left with peace of mind and excited to schedule my surgery.
Watching the video did it for me. The doctor knew what he was doing. Gave me confidence in him. He remembered what the client asked for and it only took about ten minutes to complete the surgery. Lol. It was my fault that I didn't ask questions about down time recouperation, limitations and the other items I wanted done so that he could prioritize them. I will go back to him this coming week to pull it all together.
the thoroughness and attention were incredible. i recommended this doctor to friends just like how it was recommended to me.
Estimated cost was much more than most board certified plastic surgeons in the surrounding areas .
everyone I interacted with especially the doctor, nurses and coordinator were very professional, friendly and on time. I really like the fact Dr. Kelly sees you after the procedure so many times to see how the results are coming along.
The care and concern I received from Dr. Kelly himself. He is awesome, very professional, and very humanitarian which this is very hard to get now-days from plastic surgeons. . The professionalism of the staff and the doctor were very impressive. They make me feel very comfortable with the whole process. The establishments used are very clean. The Doctor takes his time with each patient. They listen to the patient's needs and are very concern with patient's comfort and concerns. I will definitely come back.
I have the abs of a 20 yr old, and plan to keep them that way in my 60's.???? My satisfaction comes from the skilled surgeon which performed my operation, his staff and clinical team were key to my recovery.My results have surpassed even my expectations.I have the utmost trust that both dr Kelly n his team are the perfect place one would go to for having your youth n figure sculpted after one reaches that age to do so.I'm so grateful for them all
Price !!!!! Way too !!! Much???????? and more !!!!
Dr Kelly was excellent
Dr Kelly is truly an excellent physician! I'm very satisfied with my results:-)
The surgeon and the staff made me feel confident and relaxed.
Dr. Kelly and his team (Ligia, Adriana, Lily, and the others in the OR) were amazing!! I live in NYC but was referred by friends in Miami, so, much of my consultation was virtual until the actual pre-op visit. I must have sent Ligia a hundred questions before the pre-op appointment and she replied so quickly with an answer to every question. And when I met everyone in-person, I was almost overwhelmed with how friendly, informative, and genuine they were. Dr. Kelly made me feel super comfortable and eased my nerves, since this was my first type of surgery, ever. I was in and out of the OR and began a really healthy healing process, which shows that the surgery was done well. It's been 3 weeks since my procedure and I am so happy with the results. Ligia checks in on me from time to time, on her own accord. I just loved everything about this experience and words can't even describe how perfect everyone and everything was.
the professionalism, yet human touch of staff. Very professional staff. Never feeling as if you're being rushed. Always returning calls. Makes you feel very comfortable.
I am a past patient of Dr Kelly's and was always impressed by his professionalism and warmth as well as his staff's friendliness. It has been 15 years since my first procedure with them and they remembered who I was when I came in for the consult.
It boost my confidence and my cloth fits better . Dr .Kelly was very professional. And he did a fantastic job
Experience was fine. Price of procedure was not what expected..
The results! My boyfriend and girlfriends said I looked 10 years younger. My 15 year old son who was gone during the surgery did not even notice I had anything done which was good because he was dead set against it fearing I would come out looking scary. . I visited several physicians before selecting Dr Kelly to do my neck lift. He listened to me and I felt comfortable going in that I would not be overdone. There was a lot of preop stuff with vitamins and post op with creams and more vitamins and I healed very quickly. The staff was very helpful from my first appointment to the post op followup. I am very happy with my results. I had several girlfriends ask me who my surgeon was so they could go to him as well.
Dr. Kelly,Adriana and Ligia as well as surgical staff and office have always been so nice and helpful.I did 50th BD and 60th BD maintenance items and will continue to do so ONLYwith Dr. Kelly
There was no wait time when I arrived. I was greeted so amicably. The nurse (Adriana) could not have been more accommodating! The office manager was very pleasant to speak with, and they listened to my concerns. I loved that the office staff were all dressed alike. The doctor was very professional & took the time to listen to my needs. A wonderful experience!!!
The results are wonderful. I look and feel younger. Dr. Kelly answers all questions, explains procedures, and makes the entire process clear. Getting a facelift can be frightening, but I was confident that Dr. Kelly would do a great job, and he did! I will highly recommend Dr. Kelly to anyone thinking of plastic surgery.
From the moment I arrived at the office I felt extremely comfortable and welcomed. The staff all wore genuine smiles and were as excited about my appointment as I. Any fears and/or hesitations were melted away. Dr. Kelly is so compassionate and explained in detail, the specifics for the procedure I'm interested in. My list" of questions never came out of my purse....no need! I feel 100% confident about this physician and his staff and can't wait to share my positive experience with other potential patients."
At the time of scheduling it feels like a business transaction in which it is more important to collect the money owe before the surgery. I don't like the fact that surgery must be paid in full prior to blood work results. It seems that collecting the money is first in their minds and then the surgery schedule etc.
Almost no wait time and friendliness of staff.
DrKelly and staff were the most kind and professional staff explanation for everything was given to a degree of professionalism never experience before.
Everyone at Dr. Kelly's practice made me feel comfortable about the procedure and explained everything well to me.
Dr. Kelly professionalism, kindness and care makes him a very unique and special doctor. Feel comfortable and assured of his practice.
Dr. Kelly has operated on me with a different procedure several years ago, with great results and obvious expertise. He takes time to explain, shows an interest in me as a person, and everyone in the office is thoughtful and helpful. I have confidence in his skill and interest in a good result.
I found the cost extremely expensive and I understand Dr. Kelly is Board certified but price is not very comparable with the rest of the surgeons that are a comparable option.
Still too early to judge as not fully healed
My questions were answered fully by Ligia and Adriana and they were both very pleasant and informative. I met Dr. Kelley at my consult and was not prepared for questions at that time but he did explain the procedure and gave me other options and I felt very comfortable with him. He has been highly recommended by several friends. I also saw his endoscopic video and was convinced this was the procedure I wanted done. I am looking forward to my surgery. Thank you.
Doctor Kelly made me feel safe and complete my doubts about the surgery He was very professional and friendly
For all the reasons listed in this survey resulting in all excellentl ratings. I have had my surgery and am highly satisfied. The experience was totally professional and I'm delighted with how the doctor and staff treated me through the entire process. I can't thank them enough!!!!
The staff and results were amazing.
The doctor and his staff were the outmost professional and very pleasant. If I had money to spare I would go back in a heart beat to do other procedures
Great nurses, staff and doctor! I felt very comfortable with all of them. They were very knowledgeable and explained everything very well!Thank you so much
For the breast augmentation, I was told they would be larger than what they ended up being. I'm not satisfied with the size and I wasn't aware that the scar would be so visible. I can't lift my arms up ever. It's hard to hide, and if j knew it was so visible, I would have done it on the nipple. I also was told they would be larger and guaranteed when they are still small, especially with the amount that I paid, I would have really liked to have gotten the size I wanted.
Having a surgery always made me feel scared. Once I spoke to the head nurse of the office and then met the staff I felt comfortable and ready to go on with my surgery. When I first visited the office the staff was very supported and thayvhelped a lot, then on the day of my preop I know I had made the right choice. My surgery was a success.
Everything went smoothly and the staff was wonderful.
The outcome was not as described in pre opt visits. Disappointed but buy no way a reflection on the surgeons skills. I personally feel that sometimes the smaller, less complex surgeries, do not get the attention required for the optimum outcome. They are taken for granted as a no brainier " and because of this have a less than expected positive outcome. If I expected the result that I have today I would not have gone through with the surgery. This was elective surgery and was only done by choice. This decision was based on the pre op visits and the expectations of a result that I was led to count on. I didn't have any specific problems other than the fact that the end result did not justify the hype. "
The whole experience, from my initial consultation to the post-op appointments, have been excellent. Dr. Kelly is beyond amazing, and his staff is just wonderful. Although I knew I had to undergo surgery because of my umbilical hernia, I was so nervous and reluctant to do so that I put if off for a couple of year. When I went to see Dr. Kelly, I knew that he was the right doctor to do it with, yet still I waited another year before actually setting the date and going in for my pre-op. You wouldn't have guessed it because Dr. Kelly greeted me as he had seen me the day before. Both he and his staff really made me feel at ease with the whole process the entire time. The days leading to and the day of the surgery were no different - they were ALL amazing. The nurses were just amazing and Dr. Kelly, the best. The nurse that stayed with me overnight that night was beyond great, and just the fact that somebody is sent home with you that night is priceless. It was extremely helpful and comforting. Of course, my post-op and all of my follow up appointments since then have been just as great as day one. In sum, I could not have been happier with the attention and care that I have received from Dr. Kelly and his staff, and with the results. I recommend him to anybody and everybody with my eyes closed! He is truly the best.
I can see the results of my surgery and the before and after is clearly noticeable . The results are outstanding , I had the opportunity to compare my results with a friend of mine who had surgery a weeks before me but chose a surgeon because of his cheap price and her results are horrible .
The doctor came in for just a few minutes, didn't explain the procedure except to tell me that he would make an incision from one hip to the other, didn't seem at all interested in me as a patient (just another dollar to be made), didn't explain any options, didn't ask about any medical conditions and was the only doctor I saw for a consultation that charged for it.
I know Dr. Kelly's work and was very satisfied with his recommendations.
Where do I begin. Dr. Kelly performed my surgery and he is definitely TOP NOTCH. He is at the top of his profession. He is a perfectionist and it shows in everything that he does. His office is run like a well oiled machine. The staff is always friendly and I feel as though I am an old friend and not a patient. They go out of their way to make me feel special and cared for. I have had at least 7 post-op visits and I have been greeted with a huge smile from everyone that I have come in contact with at every visit. I am truly thankful that Miami Plastic Surgery and Dr. Michael Kelly performed my surgery.
Always a pleasure to deal with all the office staff.....everyone is so kind and helpful...
The results are beyond my expectations. I had surgery at the same time as a friend who chose another surgeon because his prices were more convenient", her results are less than satisfactory. The simmetry of the liposuction was precise, surgeon went above and beyond by making sure parts were not even discussed during pre op were taken in consideration when looking for a harmonious result. "
Because the staff was kind and willing to answer all of my questions and concerns.
Very nice staff, have always had a good experience at this practice
Dr. Kelly made me feel extremely calm. His patience, knowledge and expertise he puts forth goes above and beyond. Thank you for being so kind and considerate.
All the staff and Doctors were professional,understanding and friendly...no judgements...????
All questions and concerned were addressed promptly , and I was made to feel at ease at my pre op consultation by everyone concerned
I was overall mostly satisfied with my consultation. I was, in all candor, quite shocked at the quote for surgery and for that reason I will have to postpone it for some time. The office staff and surgeon were extremely helpful and friendly.
I had visited two physicians prior to Dr. Kelly. Also Dr. Kelly had performed some other procedures for me approximately 7 years ago. I still wanted to do my homework with two other physicians before seeing him again. Although I felt that one of the other surgeons would have done an excellent job and his fees were lower, the comfort level that I feel with Dr Kelly and the entire office won me over - once again.
Dr. Kelly and his staff were all so wonderful! I felt like I could call with any little question I had and was always treated like a priority. Lilly was the best nurse and really calmed me down when I was feeling nervous. Also, the fact that Dr. Kelly calls you the night after surgery to see how you're feeling shows how much he truly cares about his patients!
I am not finished with my post operative recovery so I still don't know if I will be totally satisfied with the outcome
This is a wonderful practice with an excellent surgeon, friendly and knowledgable medical personnel and staff and I always feel very safe and well cared for while I'm with them.
The caring staff makes all the difference.
The wait time in the exam room was a bit excessive. But I was told the patient before me had a lot of questions for the Dr. It took time away from my appt. as I wanted to ask a few more detailed questions. But I was already running short on time for my next appt. I will say I was happy the appointment coordinator was able to get me a last minute consult with the doctor due to a cancelation.
I was very intimidated and scared at first - about the procedure and going to a plastic surgery place. But once, I meant Dr. Kelly and he explained the procedure I was calm and excited. His staff was very friendly and helpful. Mrs. Ligia made feel very comfortable - as if I was visiting her house. A very nice staff.
good experience from initial consultation to the actual surgery. Very professional staff abs very friendly. Dr. Kelly masks you feel so comfortable and also confident that everything is ok.
The office is beautiful, everyone who works there is happy polite and smiling, I was taken in right away. Saw the surgeon 10 minutes before my scheduled appointment. Was made to feel welcome and comfortable by everyone. The surgeon was a complete gentleman, When I've spoken to office staff over the phone, they were all helpful and polite.
I had Breast augmentation with Dr Kelly back in 2010. I felt so safe and comfortable in their surroundings and very informed. I had the unthinkable happen with an old saline implant that ruptured and was at a loss on how to pay for and go through surgery again now having 3 children Instead of 2! So much has changed in my personal life I was so worried I was doomed to stay this way! Luckily I put all my trust back in Dr Kelly and just as I knewi would be I was taken the best care of just like the first time. He's an amazing surgeon and person with so much respect and understanding for any situation! I'll never go any where else!!!
the rate for the change of my breast implants is super expensive. I thought it will be around 3000$- 5000$ maximum; but I would never expect 10000$.I can't afford such amount.
I had researched for over four years regarding the surgeries I wanted to do. When I was finally prepared mentally and physically I knew I wanted the best in the U.S. My decision was not taken lightly and I extensively made sure to make the right choice. Choosing Dr. Kelly was the best thing I've done. He truly looks out for what is best for you and not necessarily what in your mind you think may be what you want. He takes in consideration many factors and once you know he makes a decision he is putting your well being before anything and you can rest assure the decision is for your own good. A month after my surgery I taught my first Zumba class after being off for over a month and I felt great! My breasts look amazing and very natural and the scars being that it has only been one month, I am so surprised how amazing they look, especially around the areola, wow! The care and attention you receive from the beginning with Ligia, right after surgery with Grace who stays with you, and then Adriana who is Dr. Kelly's nurse, it's all FIRST CLASS! I am coming back for my Tummy Tuck and cannot wait to see the whole gang again. You feel like you become part of their family!
Being in the medical field and being Net Promoter Certified allows me the opportunity to see with a fine eye every detail of my visit. Dr.Kelly and the staff exemplify the Perfect Patient Experience"."
I am beyond happy with my experience and results. Dr. Kelly is an outstanding and truly talented surgeon. I can't believe how great my eyes look. The nurses made me feel safe, comfortable, and ready for my procedure. Ligia and Adriana went out of their way to answer all of my questions and made me feel like a VIP. The office manager even checked on me. I have already recommended Dr. Kelly and his team to all of my friends and family. I'll be back soon for my Cool Sculpt procedure and I can't wait.
I had my implants removed and breast lift, I'm very happy with the results, the pre-op, the surgery and post-op, I felt confident about the doctor and his staff, very professional, kind, and taking care of me. When I needed ask something I had answers quickly. I will recommend Doctor Kelly to everybody who ask me
Estimate was far too and the stuff was not open toNegotiate. My request to speak to the doctor was declined. Very disappointing. We scheduled with another surgent who made a much better offer.
Knowledgeable surgeon and everyone I came in contact with. Very organized and professionally run office. Friendliness of staff and surgeon. Everyone made me feel at ease and at home.
I've been coming to this practice for many years to partake of many different services. They are the BEST!!!!!!
I previously had had surgery With Dr KELLY And he is simply THE BEST!
Every single person was outstanding. I felt like I was the only patient ever with all the individualized attention!
Dr. Kelly and his staff were great in making me feel comfortable and informed about my procedure. I would definitely return to Dr. Kelly for more procedures in the future.
It is too early to validate the results
Everyone is awesome!!!!!The office and surgical atmosphere and staff is fantastic. Everyone makes you feel at home as if you had known them for years!!!!
I had seen the surgeon on YouTube. I was oblivious to what the surgery was. I also was very unsure to have this type if surgery BUT when I saw how the surgeon together with his staffpractice worked together to make the patient feel safe and NOT afraid. I knew then I wanted to have my surgery done in this place with this surgeon. I am pleased!
Dr. Kelly is without doubt the best plastic surgeon in Miami. I travelled quite often for business and always read AA in-flight magazine, specially the section of the best plastic surgeons in the country. Year over year, Dr. Kelly's name appeared as the best plastic surgeon in Miami so when I was ready for my neck lift surgery I headed to his office. My initial visit confirmed all I had read about him. The results of my surgery are outstanding. I could not be happier. Regarding Dr. Kelly's staff the most complimentary statement I can make is that they meet his standards for he would not have anyone working for his practice that are not the best. My only regret is that now that the results are so great I don't have to visit the office until next year. I also had botox done by Dr. Kelly and the results are outstanding. He gave me back the face that was hiding from aging.Thank you Dr. Kelly and his wonderful staff!
I am already a patient of the practice. I have been going to Dr Wolff and I am familiar with the office. And my friend who I recommended had a procedure at this office with dr wolff and was very satisfied.
The doctor demonstrated experience and confidence in the procedure.
For all the reasons already expressed on the survey.Professionalism, candor, fun, jolly!!!!! It's like a mixture of seriousness with a positive cheerful attitude that embraces you at the office and before the procedure. The ambience of the office is awesome!!!!!
Higher fees than expected :(
Dr Kelly did a wonderfull work, i am very happy with the results....
The professionalism of the staff and the Doctor made a big impression on me and my husband there knowledge also made a big impression on us.
All around great experience!
The are very professional and extremely caring
Becuase I didnt had any problem before, neither during, nor after the surgery
Very professional, great experience .I already recommended to my friends. I look natural, people don'tnotice that I had surgery. They say I look younger and refreshed!
Professionalism and knowledge of the entire procedure. Makes patient feel comfortable and confident they are dealing with a top-notch pratice.
I was satisfied with my experience. I wish the price was lower however for what I would be getting in return it is more than a fair price. This is not the first time I have chosen the services provided by Miami Plastic Surgery. The fact I am a patient who is returning spreads volumes of how satisfied I have been with procedures I have had in the past
It was a very good experience overall, everyone was very professional ethical, and friendly at the same time. Dr. Kelly's reputation lived up to the expectations. To top it off having a nurse stay with me at home the night of the surgery provided so much confidence. I will certainly recommend Dr. Kelly to friends and family members.
very happy with the whole experience. Little wait time, friendly staff, great appointment.
The surgeon was very knowledgeable about the procedure.
Amazing staff- helpful, friendly, smiley, informative- whole experience felt they really cared can't emphasise enough how awesome whole experience was!
All the individuals we worked with were very professional, upbeat and reassuring as to the safety and outcome of the procedure. The Dr. and his staff are very focused, attentive and responsive. The overall experience was very comforting.
Professional and caring doctor and staff. Dr. Kelly has a wonderful bed side manner and his staff was very attentive.
The high level of professionalism starting with dr Kelly and followed by his entire staff
I researched the doctor and the reviews were great. Also coming in to the office they made me feel comfortable
Dr. Kelly is an outstanding surgeon and he guided me as a patient through the process and answered all my questions. I was also impressed by the follow-up visits and the calibre of his support staff throughout the process.
I loved the service I received.. Everyone was really helpful and nice and also made me feel very comfortable. Dr. Kelly also was very nice and helpful and made me feel very comfortable. He also provided helpful videos to help me have a better idea as to what will happen during my proceedure.
The biggest issue is, I may have unrealistic expectations about wanting my nose to look perfect" again. Also, after my stitches were removed I kept feeling like part of the scab wasn't coming off...it ended up being two parts of the stitches that had been left in my skin which I pulled out myself."
I have been a patient of Dr Kelly and his staff for over 6 yrs. I have also had eye lid surgery with Dr Kelly and the same staff. I continue to have my maintenance with the same people. His coordinator Ligia, his surgical nurse Adrianna are always there to answer any questions and help you with any concerns that you may have. The office staff is helpful when making your appointments and the friendly voice of Maria to remind you of your appointment is welcoming. Dr Kelly is an outstanding surgeon. Can't imagine going to another Dr.
I love the experience with friendly staffs and their professionalism.
Everyone at MPS, Dr. M. Kelly and assistant Adriana, office staff, surgery staff, everyone without exception provided the best experience prior, during and after my procedure. Thanks to all!
Dr. Kelly is a true professional in his ability to do excellent work and his demeanor to his patients.
Very experienced Dr. Very knowledgable.
Felt comfortable with the dr and his staff. Also how calmness and experience
The highly professional attention
EVERYONE WAS VERY NICE AND THE DOCTOR EXPLAINED EVERYTHING VERY WELL. HE WAS CONCERNED FOR MY WEIGHT AND GAVE ME THE APPROPRIATE RECOMMENDATIONS. ALSO THE WHOLE PROCESS WAS VERY SMOOTH AND PROFESSIONAL.
Surgeon and his Practice were highly recommended by a very reputable surgeon. Surgeon and entire staff were very professional, knowledgeable, and friendly at all times. All questions were answered clearly and thoroughly.
Excellent results which met my expectations!
Everyone was very friendly and put the patient at ease. Outcome of surgery was very good.
The combination of friendliness and professionalism was wonderful to experience. I was handled with care from beginning to end. I really liked the natural vitamin regimen the doctor placed me on before and after the surgery. Everyone was extremely attentive to all of my concerns. The outcome of the procedure exceeding my expectations. I couldn't be happier with the results.
I love Dr. Kelly and his staff!!!! He is an EXCELLENT surgeon and a WONDERFUL person!!!! This is my second time having a procedure with him. I will come back again because I've had a very positive experience. HIGHLY RECOMMMENDED. :)
My results are awesome. The skill of the doctor is amazing. The staff and nurses are exceptional. I am so pleased with the outcome of my surgery that I wish I would have done it years ago. I tell everyone to go to this doctor.
The doctor and staff made me feel that my surgery was a priority which gave me a very positive feeling before and after the surgery. All of the staff were helpful, caring, and knowledgeable. I always felt that they wanted me to have a positive experience and outcome; and, I did! I would not hesitate to recommend Michael Kelly to any of my family or friends!
I felt confidente
I look much younger than I did before the surgery. The excess skin around my eyes and under my chin has been eliminated. The deep creases in my lips are gone and my lips look fuller. My cheeks no longer sag, but the don't look pulled tight", either. They look very natural. The creases in my forehead are gone. I am 100\% satisfied with the results of the procedure. "
Heartless knowing he didn't do his best which he acted like it was a simply procedure. One eye prefect other eye bottom half bag still therem
professional, friendly, experienced
From the beginning they made me feel very comfortable. Very friendly staff and informative doctor that showed legitimate interest.
Its been 2 years now since my surgery, and I cannot be any happier. Dr Kelly was wonderful. The staff was a blessing, and the nurse that went home with me was exceptional if I had to do it all over I would. Regarding the costs, it is like they say, You get what you pay for, and it was worth it. The attention, and workmanship on behalf of the doctor, nurses and office staff is Priceless!! Ones health is something no one should take for granted , I took the time to reserach and am very grateful I had the opprtunity to do my surgery with Dr Kelly. Enjoy your results future candidates there are no regrets, only that I wish I could do more but do not need too!, and that was important that the doctor did not push any other treatments or procedures, it is all about what is in your best interest. :)
I look better. Especially my neck. (And I wasn't even considering my neck. Dr. Kelly very tactfully pointed it out)Not much wait time. (That's a big deal for me)The OR Nurse was a gem beginning to end so I was able to ramp down my anxiety.Consistent considerate staff. Adriana and Ligia always helpful.Needed a surgeon I could trust and that's Dr. Kelly. Plus what a gentleman.
Professionalism and friendlyness.
Felt at ease & completely confident in all areas that my best interests were main concern of all involved.
Surgeon is highly recommended. Made me feel at ease with the procedure and caring. Staff showed me other things available in the practice.
Although the Dr I saw has outstanding credentials, he spent less than 5 min with me. As this was a $100.00 consultation, and I drove a total of over 6 hours to meet with him, I did not leave with the impression that he was even slightly invested in my visit. He answered the questions I had very minimally, offered no photos or after results pics and I am sorry that my time and money were spent going there for a visit. His scheduling assistant called less than 24 hours before my scheduled appointment to move my appointment one hour later, and she clearly did not express any apologies for the hardship the delay would cause me. If anything, I should not have been charged for the consultation.
Doctor and Staff were very friendly and professional. Doctor was rated one of the best
Dr Kelly improved my appearance without making me look different..I just look better, more refreshed. I wish I lived closer, I'd be in the office even for facials, etc. the staff were as marvelous as the doctor!
one of my eyes is almost close form 3 weeks since the dr did me the disport
Dr. Kelly did just enough to make me look like myself but much more rested. The improvement was just what I wanted and we had discussed that one my first visit. He's remarkable. I've seen other surgeon's work and there is no comparison
Dr. Michael Kelly is outstanding; he and his staff provided me with a first class experience throughout the entire process. Both Dr. Kelly and staff have excellent communication and listening skills, and provided explanations that were easy to understand prior and after my surgery. They made me feel very comfortable every step of the way, for an overall awesome experience!!
One never knows what the results will be in a case of surgery and can only hopethe outcome will meet with satisfaction. In my case, I was surprised that things went as smoothly as I hoped and the results were just what I'd hoped for, as well.
felt comfortable with surgeon and staff throughout the experience, very happy with outcome
Dr. Kelly made me feel very comfortable , he shows a high degree of confidence, professionalism, ethics. He made me feel that things were going to be smooth.
Dr kelly has a great staff
Dr. Kelly and his staff are the most professional and kind people I have ever encountered. They go out of their way to make their patients feel safe and secure during every step of the procedure. They are truly outstanding!
I am happy with the results.The surgeon and the staff were very friendly.
I feel confident in the doctor''s skill, experience, and background. The staff were responsive, prompt, and helpful.
I loved my visit but it is way to much for me maybe later on the staff was great and dr.kelly was awesome I felt comfortable I am not able to afford both procedures at this moment but I would love to know just my eyes underneath a break down of how much
the result of surgery is very good. no pain during and sfter surgery. people absolut competent, friendly and nice.
The staff and doctor were extremely courteous and professional.
Dr. Kelly instantly made me feel comfortable with his warm, calm and approachable demeanor. I knew immediately at my initial consultation visit that he was the plastic surgeon I wanted to perform my tummy tuck and liposuction procedures. I am extremely satisfied with the outcome of my surgery and will be returning to Dr. Kelly for other procedures in the future. His office is always very friendly and helpful, especially Adriana and Ligia. Grace, Dr. Kelly''s post-op nurse who accompanies patients at home for their post-op night was kind, gentle and extremely helpful.
K MART VS NEIMAN MARCUS/ I WAS AT K MART
The care I received was excellent. I am highly satisfied with the cosmetic results. Dr. Kelly and his staff are both very professional and caring.
communication was wonderfulphysician very approachable and willing to listenall staff were very helpullpre op surgical suit and post op exceptionalthe nurse i had specifically made me feel so very comfortable and her mannaerism was fantastic i
The staff and surgeons were very friendly and thorough.
I was highly satisfied with the organization of the entire process, including the consult with the doctor directly.
I looked natural and refreshed
Friendly, professional servicePrivate , comforting Kept asking how I was doing Great experience for me
Dr. Kelly and his staff are the BEST! I have been a patient of this office for over 7 years and would not go anywhere else.
Dr. Kelly is very caring and extremely skilled. His staff is also fantastic. Everything about his practice instills confidence. First class!
Dr was very experienced and highly recommended
The staff was very nice, the office was clean and well organized. The Doctor was very sweet and took his time to explain the procedure and show me an animation on a screen in his office. He was my favorite doctor and would've chosen him had it not been for the money. I saved up money for this procedure, but it was not enough and I did not want to finance.
Everyone in the office was extremely nice and caring. They were very organized wit their procedures. The surgeon made me feel very comfortable about the procedure and the woman in charge of the procedure was very professional.
Dr. Michael Kelly's personable treatment. The courtesy of the staff. The professionalism throughout and moreover the reputation of the Miami plastic surgery center is top rated
I like the fact that the doctor is board certified and he's very experienced at what he does and knows exactly what to do
There was no follow up after consultation.
The surgeon and his staff made my experience extremely conforting. Everyone was wonderful.
I have had other procedure done and was satisfied.
Everyone was very professional and friendly. The facility and the people were very organized and made me feel very confidant and secure. It's a top of the line office.
Doctor Kelly is the best surgeon. I like the fact that he is going to provide a medice that helps with the pain and last until 3 days. I like the way I was treated in his office. I would come back for more procedures and I would recomend him to all of my friends and co-workers. And Baptist Hospital is one of the best Hospitals in South Florida.
As stated prior, time spent with patient and the price charged.
Excellent results, the doctor is not only a good surgeon but a good person as well who truly cares for his patients ... You have an amazing staff
The surgeon was very patient in drawing on my eyes before surgery. His desire for perfection was very calming. The centers personnel were very warm and friendly which helped to create a relaxed atmosphere. I am vert satisfied with the outcome.
I did NOTfeel like It was just another pair of eyes to do surgery on. I felt unique, I always had everyone's undivided attention. Dr. Kelly is a special person. His bed side manners are above all. And his office girls are a complimentary to all that he does. Just loved my exaperience !! It took me 3 years to finally have this surgery done and I couldn't be happier.
Everything was good
I am very impressed with the reputation of the surgeon and of the practice. Excellent work makes for an excellent reputation. I wanted to go ahead with the surgery ASAP, however I realize others are in front of me. Patience needed on my part!
Everyone was very friendly. Very satisfied with Dr.Kelly's knowledge and latest techniques in order to have a better recovery after the surgery.
great and well informed staff. Dr Kelly proved to be as good as reputed and a very considerate person. all arrangements and follow up details were handled by the staff very well.thank!
The staff was very nice and friendly! Dr. Kelly was very informative and answered all my questions and made me feel very comfortable
Por su profecionalismo,seguridad,certificacion y experiencia de los Dr.
After much research and consults with two other surgeons, dr. Kelly was most impressive with his knowledge and approach to my procedure. The others were not as warm. One surgeon suggested drastic measures ....and I felt it was very unnecessary . First Dr. Appt in a very long time if ever that took me early . Dr. Kelly listened and spent a great deal of tune explaining.The staff was great and it made me feel important and comforted that 3 different staff were involved with my visit along with Dr. Kelly.I am so excited for surgery!
Dr. Kelly was very understanding to my needs and expectation and even took the time to speak with my husband in order to explain the process of my surgery. His Nurse, Adriana, is very caring and has a wonderful disposition. The Surgical Coordinator, Ligia, is one of a kind. She was very detailed in our initial consultation and throughout the entire process both before and after surgery and has always made herself available with any concerns I may have had.
Surgeon, co-ordinator, nurses were all excellent and we felt very comfortable.
thank you dr Kelly for caring :)
Dr. Kelly was the professional I expected him to be and more. His knowledge, confidence, and down to earth tone made me feel safe and certain I am a candidate for the procedures. If price wasn't an issue, about $5,000 to much for my budget, he would most definitely be the surgeon of choice for my procedures.
Because of the wonderful care recieved by the entire team. I had a great experience with my surgeries and I adore Dr. Kelly.
Dr. Kelly was very pleasant and professional, and really made me feel at ease. I am pretty scared of surgeries, and would really prefer not to have it unless I truly need to, but Dr. Kelly inspired me confidence. I have not scheduled my procedure yet, but only due to my fear and wishful thinking that I would ultimately not have to, but in reality, will probably end up scheduling it soon.
I had a great experience with both Dr. Kelly and Dr. Wolf. They took the time to listen to what I wanted, answer all my questions, and thoroughly followed up after surgery. I wanted an overall natural look for both breast and nose. Dr. Wolf did my Rhinoplasty. He took away the part that I didn't like and kept it so it still looked like me. Dr. Kelly did my breast. They look and feel amazing and natural as well. People who just meet me think they are real and even my gynecologist said that they are one of the best breast augmentations he has ever seen. I give Miami Plastic Surgery a thumbs up. I would recommend them to anyone.
Excellent care provided by surgeon and staff on surgery day and post surgery. Warm, professional staff.
Dr. Kelly and his staff are amazing. They are all very kind and patient. They guided me through each of my multiple surgeries in a way that made the anxiety minimal and the process easy to understand.
While the doctors and staff had excellent people skills, there was not an appreciable difference in my appearance. My marionette lines are the same. I actually look worse because I now have scaring under my eyes. It was a big waste of time and money. i fell foolish to have exposed myself to the inherent risks of surgery for no gain.
Great staff! Everyone who helped me was very professional and made my experience great. Dr.Kelly is always very nice and knows exactly what he is doing and I am very proud to say he was my surgeon.
When I thought about having an eye surgery/face lift, my husband highly recommended Dr. Michael Kelly because he was, and still is, very happy of the results of the procedure he had years ago with him. Also, the professionalism of the staff, starting from Lygia to Adriana, to Kelly (for my facial) and the front desk personnel, is so commendable---plus the fact that my friends and family really liked the result of the surgery:) I was never short-changed of the information and attention" that I needed BEFORE, DURING and AFTER the surgery. Kudos to Dr. Kelly and his staff!"
Dr. Kelly and staff were very compasionate to my concerns and were patient and informative. I always felt that Dr. Kelly was sincerely concerned with my condition and correcting it to the best of his ability, inorder for me to live my life without being self consience. The surgery was a success and Dr. Kelly changed my life in a very positive way and for that I am grateful.
Dr Kelly ROCKs as does his staff. Well trained!!
The wait time was a bit much, I had to wait over an hour to be seen.
Very comfortable with dr Kelly. Very warm friendly and helped me to feel at ease during the consultation. His coordinator was more than friendly and helpful.
I am extremely satisfied with Dr. Kelly! I had a good experience. I am very happy with the results and with the way everything has been before, during and after surgery. Dr. Kelly is the best!!!
All staff were extremely polite
Everyone I came into contact with was friendly, comforting, and knowledgeable. They made it seem they were actually concerned with my well being and wanted the best for me. Everyone is on top of their jobs and very well organized.
Every aspect of my surgery from consultation to this day still hearing from the office has been magnificent. Every staff member was so genuine and helpful. With any questions I can call and someone will always be happy to help me.
The office staff is very helpful and extremely nice. Dr.Kelly made it very clear to me that I'm a great candidate for the surgery and did not make me feel in any way uncomfortable or different from other people like I was with other surgeons. I'm extremely satisfied with my decision in surgeons and I CANNOT wait for my surgery to be done!
THEY WERE EXTREMELY PROFESSIONAL
The staff is very friendly. The waiting time is what is expected for a busy practice but not bad. Dr. Kelly was very professional and nice and it explained the procedure in detail. The coordinator was also very nice and thoroughly explained the procedure fees and details. Although it was more costly than I was expecting, I will not do this procedure with anyone else but Dr. Kelly even if it will take longer for me to be ready to do it. I was highly satisfied and will definitely recommend Dr. Kelly to my friends and family members looking for a great plastic surgeon.
The office staff is very professional but more than that they are able to make the customer feel as if they are the important. The office staff is very supportive and uplifting, available and patient. Everything about the practice is very nice. I can't say enough about how good the nurses are and how patient they are with all the questions and concerns that someone has. I would especially like to mention Ligia, Adriana, and Maria. They are fantastic!! They show wonderful care toward the patient and really helped making this experience as good as it can be. Adriana and Maria were especially helpful during the recovery process.
Still waiting for full recovery before could fully answer question.
I didn't have any problems, I'm really happy with the surgery results. I'm really satisfied with my Doctor and the personel working there. They gave me all the information I needed. I wasn't nervous at all with my surgery. Everything went well.
Brad Herman is a very talented, kind and nice surgeon. The staff was courteous and patient. My experience was a 10.
I was Highly Satisfied because I was able to view an actual procedure being done by the surgeon online. The education that I received because of this video allowed me to asked questions and to understand what is involved in the actual surgery.
The proslfessionalism from the surgeon to the whole staff. A good ambiance and very friendly people.Very punctual . Thanks
Everything went the way it was described to me. I never had to take any pain Killer and had 100\% support from Dr. kelly and his team
Great staff along with a clean and safe environment. Great pricing and reputation. Good results and follow up visits.
Expertise and comforting style. Everyone in the staff is amazing and makes you feel so comfortable. Doctor Kelly is confident, caring, warm and is so calming and makes you feel so comfortable.
Dr. Kelly is simply the best. Everyone I have come in contact with at this practice is very friendly, helpful, and supportive.
Surgeon's expertise and reputation. Very professional and warm staff - -both in the office as well as surgery center.
The Anesthesia was great, no sore throat or vomiting. The surgeons office recomended a nurse who spent the night with me which was great. The only thing that I was not prepared for was the amount of swelling and pain that I had for the first 3 days. I ended up calling the doctor on call because me pain was so severe and wondered if it was normal. I'm glad that I had the surgery I'm very satisfied.
Excellent practice, friendly staff, amazing doctors.
Recovery was very fast and easy.
Procedure was on expensive side
The Doctor gave a complete consultation without hurrying and explained everything in detail and answered all questions in such a precise and comforting manner, with such knowledge and confidence.
From the very first visit, everyone was happy and helpful. I would not have done it anywhere else!!! Dr. Kelly is top notch in my book!!!!Thank u to all of u...from Christy to Nora to driana, to ivette...
I was treated with respect - I have to have breast implants removed and replaced due to leakage - sagging is very embarrassing
I was extremely satisfied with the office staff, especially Adriana and Dr. Kelly. Dr. Kelly is a skilled surgeon that I completely trusted with the procedure that I selected. He was highly recommended by a friend. At first I was apprehensive but Adriana assured me that everything would be all right. She has been with Dr. Kelly for 19 years. Dr. Kelly makes you feel at easy and makes you feel as if you were his only patient. He explains everything to you. Most of all he is very caring. My post-op visits were always positive. I would highly recommend Dr. Kelly and his staff to anyone that is seeking to take some years off.
Dr Kelly and his staff and incredibly professional, friendly and lovely to deal with. Dr Kelly's reputation speaks for itself and I am very much looking forward to having my procedures done in February 2013 (already booked).
Procedure was quoted at a fee MUCH higher than expected
Staff was very helpful and the physician very knowledgeable and kind.
Dr Kelly and his staff provided the optimum environment and skill sets to handle my procedure. All of the personnel with whom I had contact (receptionist, nurses, patient coordinator, etc) were professional and courteous. It certainly made the difference in my decision-making process
I felt very relax from start to finish. I never had a long wait time and I felt extremly comfortable knowing that this office was located in the hospital.
Oh...wow...where do I begin...I have been going to Dr. Kelly's, for close to 10 years...both my sons have had procedues, as well as I...our experience has been beyond words...Adriana, Ligia and Dr. Kelly are outstanding in their people skills....making you feel at ease and comfortable...you feel like they are an extension of your family...Lots of warmth!!!! and ultimately, Dr. Kelly's skills as a surgeon, have to be the best in the nation...he has the most special hands...I call him my favorite DOCTOR!!! the outcome of my surgeries have been beyond amazing...I feel great about myself....and obviously will continue my visits, in my quest to everlasting beauty....gracefully!!! In conclusion and to end with a constructive criticism, I made a comment to Adriana right after my tummy tuck procedure, that is of no reflection to their team of three (AND THE GIRLS IN FRONT ARE AMAZING) is that I do not receive the same or not even close to it, from the other two doctors when I visit...I feel that being a patient of the overall practice, it would be nice to receive a hello or smile from them..
I was Highly Satisfied.
In the matter of my waist reduction , there was a big change !!!
Dr. Kelly is so professional and compassionate. He made me feel comfortable at all times. He never appeared to be in a hurry and listened throroughly to all my questions/concerns. The nursing staff is friendly and helped me feel at ease during the enire process. I would recommend Dr. Kelly and his staff to any of my friends and family.
DR. KELLY, HIS NURSE, AND COORDINATOR MADE THE ENTIRE EVENT DELIGHTFUL.I ONLY HAD TO USE TYLENOL FOR PAIN AFTER BOTH A CHIN LIFT, FACE LIFT, AND BROW LIFT.I AM ON BLOOD THINNERS AND MY BRUISING WAS MINIMAL TO NONE. IF I HAD A QUESTION AFTER THE SURGERY, IT WAS ANSWERED WITHIN AN HOUR BY PHONE OR I COULD COME IN.HE IS THE BEST, WITHOUT A DOUBT. I GIVE ANESTHESIA AND I HAVE SEEN HIM WORK. KNOWING HIS WORK LED ME TO HIM. THE ANESTHESIA IN THE OFFICE IS ALL MD ANESTHESIA AND TOP DRAWER.
Personal, professional, great result
results, respect, professionalism
EL PERSONAL, ALTAMENTE CALIFICADO, ME HE SENTIDO MUY BIEN CON EL TRATO RECIBIDO, TANTO QUE ME DISPONGO A OPERARME DE NUEVO EN ENERO 2013. EL DR.KELLY ES CONSIDERADO POR MI, UN GRAN CIRUJANO Y SU TRATO SUMAMENTE PROFESIONAL, DELICADO, CARINOSO Y RESPETUOSO.
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