I was in the office for an IUD procedure. The experience was great with the amount of information provided, the explanation of the procedure and the follow up.
[Highly satisfied with] Easy check in process, wait time, attention Doctor gave me, the cleanliness of the office.
Always feel valued, heard and well cared for. Never rushed.
Exam was completed, questions answered, suggestion for new medicine received and explained.
I've been coming here since 2008 and have had all wonderful visits. Providers are very knowledgeable and staff are very efficient.
I am 63 years old and have walked out on the only 2 mammograms I have attempted, due to pain. The technician (wish I could remember her name) was very kind and sweet and worked with me through successfully completing the scan. I am proud to say I completed my first mammogram only because of her sensitivity and skill.
The office was clean and the staff were very kind and helpful.
Very professional staff. Wait time was minimal.
Excellent bedside manner. Explains everything perfectly. Kind and knowledgeable.
Facility was very clean and nice. Dr. Price was very thorough answered all my questions and concerns.
Dr. Norris-Walsh is a kind, caring and compassionate physician. She is the best Gynecologist I have ever had.
Dr. Norene Walsh is very easy to understand, very gentle, caring and letting me know that the biopsy was probably benign from what she saw.
Dr. Mendelsohn was excellent. She took her time with me - answered all my questions and made me feel comfortable. I have complete confidence in her ability and would recommend her to any of my friends or family. Dr. Mendelsohn's online check in procedure was efficient, saved me a lot of time the day of my appointment and gave me all the time I needed to answer the questions that needed some additional research. I found her staff to also be efficient, helpful and friendly.
I arrived 1hr to my scheduled appointment and I did not have to wait. I was called back to the imaging room right away.
Dr. Lee and staff are so personable and the office is so clean and put together. It is very comfortable.
Assured that part of my problem was not ob related.
The efficiency of the process of booking the appointment, check in, and pre-exam (blood pressure, temperature check, weight, height, etc). Time with the doctor felt personal and not like a number in a revolving door.
Doctor and staff were kind and knowledgeable.
Always friendly and accommodating staff. Clean office. Dr. O'Toole is so caring, gentle and always has you at ease.
[Highly satisfied?] Yes, Dr. O'Toole is wonderful!
From the check in, to the actual mammogram, the staff was incredibly friendly and accommodating.
[Highly satisfied with] care of doctor, she is a good listener. Professional staff, minimal waiting time.
Very efficient and COVID-safe check in and appointment process! I felt informed and valuable.
The staff is always very pleasant. And Dr. O'Toole is the best. That is why I travel from Bend Oregon to see Dr. O'Toole every year!
The US tech was wonderful, friendly, professional, caring--can not say enough about her and my experience.
Friendly staff. No extended wait time for my appointment.
Very knowledgeable and thorough physician. She addressed my concerns and provided options for treatments. Additionally, I was informed of test results very quickly which is greatly appreciated.
No complaints... answered all my questions, had good suggestions/knowledgeable about my concerns, kind and friendly.
The woman that did my mammogram was very professional and kind. And Dr. Noreen-Walsh is always wonderful!
The front office staff was friendly and the technician was extremely professional. She made me feel very comfortable during an appointment that most women don't enjoy.
Dr. Chen and the entire staff make an uncomfortable situation not seem so bad. Also, I love this facility.
I came in for a follow up visit and it was accomplished.
[Highly satisfied with] Provider expertise & overall positive experience.
The staff and physician create a comfortable and trusting office. My appointment was on time and time spent with me was so worthwhile.
Everyone I encountered was so nice and helpful. They made me feel very comfortable and I can tell they were excited for me too since it was my first OB appointment. From the front desk to the assistant to the doctor I was very pleased with my experience and looking forward to coming back.
Doctor explained the procedure well and follows COVID-19 protocol for the safety of everyone.
I feel comfortable, safe, and everyone is very friendly.
I was very nervous and Dr. Chung and the medical assistant who was assisting me before she saw me were really good at calming me down and showing support.
Always extremely satisfied with Dr. Johnson! I have been under her care for over 9 years now. She is amazing.
Beautiful office, staff was friendly, enjoyed consulting with the doctor. I was most impressed that within 24 hours, the office had already followed up with me to let me know they had submitted my blood work and ultrasound appointments to my insurance already.
Teresa Whitman always is pleasant, informative and her hormone pellet insertion is painless!
The staff is incredibly helpful and kind. Dr. Koperek is a wonderful doctor and is very informative!
The procedure was very easy and a lot quicker than I anticipated.
Teresa is a rock star. Felt so comfortable to ask her all of my questions.
The wait was not long, staff was helpful and friendly, Dr. Johnson was thorough and to the point.
Doctor takes her time with patients.
Little wait time and I LOVE the day of wellness and getting everything taken care of at once. Dr. Cough is amazing.
Really liked how professional staff was and how thorough Dr. Priestley was.
Personal experience with the practitioner.
I come from the NY NJ area where we are very demanding because there is amazing amount of excellence in professionals, I moved here and had a hard time finding Doctors that were professional and very knowledgeable. Dr. Price is more than that, she makes me feel very comfortable and I trust her knowledge. I demand the best in my care and with her I know I am getting it.
Carolyn listens to my concerns and answers my questions without being patronizing. I usually see Dr. Raffo-who is also amazing-but I like the care and over the top care that Carolyn gives. I highly recommend both her and Dr. Raffo.
I have been seeing Dr. Lee for 8 years and have always found her to be an excellent listener and goes above and beyond to answer questions and offer helpful guidance.
I love the location, all the staff are amazing and kind. Dr. Kim listens and cares.
Dr. Johnson and team take the time to listen and answered my questions. They always welcome me like family!
Dr. Peters is the sort of doctor I've been searching for all year. I can envision being her patient for many years to come. She's easy going but knowledgeable. She takes her time with me and is thoughtful of my concerns. I am extremely anxious and the way in which she engages with me calms me. I appreciate that she's minimally invasive. Truly truly the kind of doctor I look forward to seeing. The first doctor I feel like I can trust which takes a big weight off my shoulders.
Clean space, very organized, not so clinical imaging room.
Dr. Lam is extremely kind. Her bedside manner is amazing. She's so sweet and understanding about any concerns that I may have had.
Great bedside manner, calming, and love the facility and location.
It's always an easy, smooth experience with checking in and the seeing the doctor.
Dr. Norris-Walsh by far is one of the kindest people I have ever met and she always makes you feel safe and comfortable. I had some issues that I was worried about. She got a game plan to thoroughly figure out what could be going on. She listens and always cares so much about her patients. She earned my trust and confidence decades ago.
Pleasant staff. No waiting. Very efficient.
Dr. Chung was awesome! Extremely thorough and professional.
Felt safe and everyone was professional and results were quick.
The staff and Dr. Peters are so informative and helpful. They treat you like a friend from the moment you walk in . They never rush you!
Professional, put me at ease, friendly.
Friendly staff, short wait times and Dr. Peters took time to get to know me and my history.
My visit with Dr. Raffo is always a good experience. She makes time to get to know you, she is attentive to my needs and is professional.
He took to the time to answer last minute questions in order the provide me with the best information of making an informed decision regarding choosing the right IUD for myself.
She listens and gives advice sincerely.
Dr. Norris Walsh takes the time to care, explain and discuss issues at hand. In addition, her knowledge and expertise is invaluable to me. Knowing I can ask any type of question and not feel judged is comfortable.
Efficient and on time. Friendly staff.
Everyone is very polite and nice. Definitely the best OB I have ever been to.
Seen timely, and efficiently by doctor and staff.
Even during COVID, when other companies are using it as an excuse to do a poor job, your team is professional, and respect my time.
They always make me feel at ease and everyone, especially Carolyn, is so kind and professional.
Excellent customer service. Doctor Chen spent time with my visit.
[Highly satisfied with] Her bedside manners and concerns for my well being.
Dr. Dej is the most professional, personal and friendly gynecologist that I've ever had!
Dr. Chen was attentive and answered all of my questions.
Personable, caring provider. Thorough exam and follow-up instructions.
[Highly satisfied with] Beverly Nagelstad.
Dr. Chen is knowledgeable, answers questions and is a good listener. She is great. Highly recommend her.
People are great. Very friendly and professional.
Everything is so efficient from doing check in online before the appointment, not having to wait but minutes to be called in, the fact that you can schedule a mamo then walk down the hall to see your doctor for the annual exam.
It was a very good experience with Doctor Chen, she was super friendly to me.
Front Office staff always greet me with a smile. Dr. Koperek's medical assistant is amazing, her name is Unique (that was not the correct spelling.) As always Dr. Koperek is a very understanding doctor that listens to me.
Dr. Mendelsohn and the staff at the office are very professional! Vanessa (nurse) is amazing as well. Really appreciate how I feel safe.
Short wait time. My Technician was very professional, which I like, and made it easier for me. It's always stressful for me when I have vaginal exams of any kind.
Front staff are efficient. Nurse is helpful, quick, thorough to make doctor's time productive. Doctor is thorough. Went through extra efforts to do blood tests and samples.
Starting with the front desk service, to the nurse, the Doctor and to checking out. All of them answer my question and help me with my concerns that I had at the moment of my visit. They make you feel welcome and they actually care of your health. Will not switch them.
Dr. Cough was extremely friendly and talked me through the check up, as it was my first time getting a pap smear.
I didn't receive a breast exam and I'm not sure why. I also felt rushed. It wasn't necessarily a bad experience, but wasn't great either.
Check in was easy, and I didn't have to wait long at all for my appointment. Also, once I was called back, I didn't have to wait either. The tech that did the mammogram was extremely polite, courteous and professional, not to mention sweet.
Everyone is super nice. Took me in right away and I was done quickly and professionally.
Love Doctor Johnson, she always takes time to listen to my concerns. Saw her through both of my pregnancies and she delivered my first child.
Got not-quite experienced technician at first before more experienced technician jumped in and helped her. Took a lot more time to examine then it is supposed to be.
The location had plenty of parking and I saw the doctor on time. The receptionist was very nice. The medical assistant was very warm and welcoming as well as Dr. Raffo.
Friendly, efficient, effective provider
The doctor and nurse took the time to explain and did not rush me when I had some difficulty after the procedure.
I've been coming to this office since my second pregnancy with my daughter of 25 years old. Which was delivered by Dr. Carol Kaminskas and she also delivered my third daughter. Now my 25 year old daughter sees Dr. Raffo for her women's annual exam. We are really happy with our Dr. and staff.
Excellent patient bedside manner and thorough and kind.
Called for an appointment that was the next day at an appropriate time. Staff was friendly, area was clean.
Doctors and staff are being proactive, professional, friendly, and caring.
Dr. Price is always kind and warm and takes her time to answer my questions.
Dr. O'Toole is awesome. She is very thorough and welcomes my questions.
I love Dr. Mendelsohn, she's a great caring doctor! Waiting room was set up properly for this pandemic! Not a long wait!
Staff are kind and sweet. Doctor is thorough and detailed.
Dr. O'Toole always handles my health with the greatest of care!!!
I like that you're able to check in prior to arriving to your appointment which lessens the wait time. My actual appointment was professional, thorough and efficient. Carolyn is always a pleasure to see.
Dr. O'Toole always makes the time to ask and answer questions/concerns. Punctual. Caring.
Susan M. has been my doctor for over 21 years. She is extraordinary. I truly feel grateful that I've been in her care all these years. She cares, she listens and she is dedicated beyond description.
All three appointments (labs, mammo, annual) were coordinated and fairly on time. I always appreciate Dr. Price's ability to listen well and provide feedback in a straightforward, positive way that doesn't feel rushed.
Dr. Price is very kind and easy to talk to. She made me feel less nervous about getting my first physical exam and answered all of my questions. The women at the front desk are also very welcoming.
Dr. Norris-Walsh is an excellent doctor and a kind, caring and compassionate person. The office is beautiful and the staff is welcoming and caring.
I love Dr. Cough and how honest and thorough she is with everything she tells me. I never feel dumb for asking my questions.
Dr. Lo is always very kind, courteous and professional. She answers all my questions. I came in most recently for a postpartum follow-up. I had a great birth experience with her as well.
Dr. Patel explained my options, performed the procedure needed explaining it in a way I understood, and I literally had no wait time.
I have been with Dr. Mendelsohn for many years maybe 20 years or more. I like her very much as she is taking care of everything.
There was a mix-up in my appointment, and they accomadated me so I could see a different doctor.
She is friendly, efficient, knowledgeable, and detail minded. Plus I just plain like her. Carolyn Patchett had covered for Doctor Raffo, who was called out to deliver a baby last year. At that time I was impressed, so when I tried to make my appointment this year and was told Doctor Raffo was not available, I asked if Carolyn was. That made it a win-win situation during this tough time, my age, and getting my checkup done. Carolyn was even able to get me in for my bone density test so I didn't have to make another trip.
Everything as always - was very efficient. I didn't have to wait, Dr. Raffo is the best and that is why I keep coming back. They handled social distancing well and it felt very safe during the entire visit.
Dr. Raffo is amazing. She listens to my concerns, and explains every single question I have. Very professional, is the king of doctors who treats her patients with respect and care.
Dr. Norris-Walsh is a jewel and she fit me in her busy schedule due to spotting and an ultrasound given to me. The SC office is very serene.
Doctor was very nice, felt like I could trust what she told me.
Dr. O'Toole was kind & gentle and thorough. The breast exam / mammogram was painful, but they try hard to make you comfortable.
Doctor listened to my concerns and addressed my problem.
I love Theresa Whitman she saved my life when I was premenopausal, since then I've been coming for bio-identical hormones and my wellness through!
Thorough, answered all my questions.
[Highly satisfied with] Dr. Winter's personable manner and expertise.
Doctor has enough knowledge. All of workers are kind.
Dr. O'Toole and her nurse are very welcoming and professional. The front office is very helpful.
I have not received my results from my mammogram and have tried to fill out the send a message to the provider and it won't send even though I have selected the appropriate box of who you send the email/message to. Could you please forward any results from the appointment.
Doctor always make me feel like I have 100% of her attention. She is efficient with her time as well as mine. Very detail oriented.
Nice facility that is super close to my house. Beverly is always great and same with her nurse/assistant.
I love Dr. Cough and Melissa! They're both always so kind, caring, and compassionate!
I love Dr. Lo. She makes me feel so comfortable when I am there with her. Her attitude with fertility and birth control makes me feel so safe and that I'm in control. My past experience with other doctors have been judgmental and usually the message is that I don't have options. Dr. Lo is the opposite of that. As long as she's practicing she will be my OB/GYN.
They make me feel comfortable. I hate going to the doctor's and get very anxious and they make me feel comfortable about my experience. They do a great job.
Dr. Lo is knowledgeable, relatable, patient and reassuring.
Dr. Norris-Walsh has always been the only doctor I will see. So professional and accommodating and so easy to talk to!
Dr. Price is amazing and I am so thankful to have been referred to her for my prenatal care!
Doctor Price always gives me the best of care and attention. I couldn't ask for a better, more trusted doctor.
Dr. Johnson is always the best with answering all of my questions! And my appointment was on time they weren't running late.
I love her! Nice, real, honest, takes her time. Can talk to her.
Love the San Clemente office! Becky and the front desk ladies are so nice & helpful. And, love Dr. O'Toole!!!!
Both Dr. Mendelsohn and Carolyn Patchett spend quality time with me. They care about my whole, not just gynecologically.
Dr. Cough is professional and nice. Wait is reasonable.
Wait was not long. COVID protocols well observed. Technician was friendly and professional. Results were reasonably quick. Robe was comfortable and fit. (I'm large and they aren't always sized for people like me).
Doctor Norris-Walsh is brilliant, warm, friendly, supportive and inspires confidence.
I am new to the practice. I love the staff, the facilities is unparalleled, modern, welcoming, and I never feel rushed, I feel like I matter there. I am someone who has serious medical phobia, so much so that it will take me years just to make an appointment somewhere. But at OC Women's I feel safe. Dr. Dejbakhsh is by far the best doctor I've ever had. Thank you so much.
I have utmost confidence in her.
Dr. Lee made me very comfortable as I was very nervous.
Ultrasound tech was nice and pleasant. My appointment went well.
Staff was wonderful. Very clean office. No wait.
She was extremely friendly and took her time with me. She was knowledgeable and helpful and made me feel very comfortable.
Staff was very diligent and friendly, visit was prompt.
[Highly satisfied with] Short wait time and Dr. Johnson's friendly bedside manner. Felt like she spent the necessary time with me - not rushing off to the next patient.
Any provider I see is always very nice and professional.
I've been seeing Dr. Norris-Walsh for 20 years and she is always pleasant and professional. We've grown to know each other over the years and I've always appreciated the candid conversation and expertise she offers. She's a great physician and a great person.
Dr. Johnson is always helpful with my questions and friendly to talk to and ask about different things. She is reassuring and I feel like she cares about me.
Love Dr. Cough! Have been seeing her for years. Feel very comfortable talking to her about any issues or concerns.
I didn't wait long and the physician was wonderful - answered all my questions.
I like how I don't feel rushed, and all my questions were answered. I also appreciate the back to back mammogram appointment with gynecologist.
Have been going here for 15+ years... always had a decent experience. I particularly appreciate the strict precautions in place for COVID. My husband is at high risk and we are taking it very seriously. Thank you for all that you are doing to make it safe.
I never feel rushed with Dr. Priestley, she remembers her patients and talks while she works. Very down to earth yet professional.
Great doctors, great staff. Caring and compassionate.
Professionalism. Short wait. Friendly staff.
I love my doctor she's always very thorough and makes me feel comfortable and answers all questions. The facility is beautiful and welcoming. Staff is always extremely courteous and punctual!
Doctor pays attention, takes her time and listens. Office is always very clean and I love the location.
The technician was right on time for my appointment.
Dr. Dej never makes me feel rushed. Answers all my questions and makes me feel comfortable.
[Highly satisfied with] Kindness of all staff. Ease of checking in before appointment. Making me feel as comfortable as possible during procedures.
Recd reminders. Made appointment online. I like my annual visit with Dr K. All was easy and efficient. Thank you.
Dr. Lee is so kind and also very thorough.
The staff was so friendly and there was no wait.
Felt heard and got all my questions and more answered!
Check in was fast, ultrasound was clear.
[Highly satisfied with] Doctor's clear explanation to my questions. Did not feel rushed, interaction professional.
I love Mary O'Toole! She is warm, professional and always so caring.
Yes highly satisfied and I will highly recommend. It's a beautiful facility and as always I had a very pleasant experience with staff, nurses and doctors. Not that my actual annual exam is fun but I'm sure it's as pleasant as it can be because of the people and surroundings. The people working here and especially my nurse practitioner Beverly Naglestad have always been my favorite. Beverly has always taken time with me to know me as well as any of my concerns. She is the best!
Doctor Lam is excellent. She gave me a professional care. The office is very clean. The receptionist is kind. I have a good time at my appointment.
I love Dr. Koperek. He is highly competent and he takes good care of his patients. I have been seeing him over 10 years and will continue to return. Very happy with his service and the facility.
Dr. winter always gives me plenty of time to discus everything.
Dr. Lee is very professional and thorough. She always listens to concerns and has helpful suggestions.
Got everything done for the year. Everyone was friendly and helpful.
Dr. Price is amazing, knowledgeable, warm, friendly, very professional.
Love my doctor, loved the staff and location was new and highly efficient.
He is a well experienced doctor and nice and fast.
Dr. Raffo is very experienced, easy to talk to, and gives great medical advise.
Everything was handled very efficiently. My wait time was minimal.
As always, I was treated w/respect and a caring attitude. She is a very positive and intelligent physician. She always has great advice and is so proactive in self care!!
The doctor is very knowledgeable and explained the procedure prior to performing the test.
I appreciated the time Dr. Price took to answer my questions... she was very kind and thoughtful.
I feel connected with my doctor and he seems interested in knowing his patients well. He also referred me to another doctor and shared his positive experience which has helped me to follow through my appointment.
Dr. Mendelsohn and staff are always professional and helpful.
[Highly satisfied with] Patient portal and feeling of safety during the visit.
My appointment was on time, the front office, back office staff were friendly and efficient. Dr. Cough was friendly and efficient and professional. Well done!
It's always nice to see Dr. Koperek. He remembers me and is always professional and kind. It's nice to get my well woman visit with my mammogram. I would recommend.
I tried to write a review for him and his staff via Anthem's website but there were technical difficulties. I first saw him at the Foothill Ranch location for a procedure, then Laguna Hills for next procedure - I always look at the "overall" experience, which includes staff members associated with any physician. Dr. Koperek and his assistant, Unik, are not only competent, bedside manners are A+, but most importantly for me, he educates the patient throughout the process. He educated me on facts I did not know and I really appreciate that. He also was very informative with handouts and pamphlets explaining things in detail. I trust him AND his team. I would recommend him to any female. Quality service and care is what I look for and his team has it together! It's been such a smooth and easy process; which I need right now with everything going on so I couldn't be more satisfied with him or any recommendations he gives. Couldn't be happier that I ended up in his hands.
Dr. Dej is an amazing clinician and makes you feel heard and well taken care of.
Dr. Mendelsohn is very qualified and professional and always personable and kind when I see her. She knows my situation, so she always addresses my concerns and allows me to take as much time as I need, yet she is focused and efficient. I appreciate those qualities about her. She always kindly follows up with me, if there is a concern regarding any tests.
Dr. Lam was professional, knowledgeable, thoughtful, gentle and caring. She explained to me all the procedures of the exams so I knew exactly what was going on.
I told her what was happening. She knew what it was, as well as take a vaginal swab. Then she gave me medicine that cleared it up. Very good experience.
Dr. Mendelsohn has always been quick , polite, friendly, knowledgeable and concise.
I was warmly welcomed, felt valued and cared for by Vanessa and by Dr. Mendelsohn.
Dr. Price always makes me feel like a friend instead of a patient. You can tell and feel that Dr. Price really loves what she does for a living!
Office staff very helpful and friendly. It was easy to schedule my appointment and make a change when I needed to. They actually took me in a bit early and Dr. Patel was very thorough and took time to talk with me and answer all my questions. This was my first visit and I was very impressed.
Did regular items for well woman check-up but, when a mammogram review turned questionable, they had me get a second opinion and took care of all arrangements. I appreciate such care!
Dr. Patel takes time to talk and listen; she is thoughtful but straightforward.
The whole experience was a safe environment. My appointment was on time, very little waiting involved. Everyone was very pleasant.
I've been with Dr. O'Toole for almost 20 years & I couldn't be happier!!! She is amazing, kind, knowledgeable, & truly interested in how my family & I am doing!!
Completing health update at home online speeds up the check in process. Dr. O'Toole is efficient, she listens and gives clear feedback. I have had several procedures with her and I always feel safe and well taken care of.
I was given an exam and a test to try to diagnose my issue. Caroline was polite and friendly.
Dr. Renee Chen is amazing, very caring, and listens carefully and answers all the question. Also I felt very comfortable with her advices and trusted her very much! I highly recommend Dr. Chen.
Dr. Norris-Walsh and staff always treat me with respect and kindness.
Everyone is very friendly and made you feel comfortable.
Dr. Grace Kong always very thorough about the Women's annual visit; extremely professional and pleasant. She reviewed my recent Dexa Bone Density and Mammogram and went over the results with me. Nurse, Evelyn, also very kind and professional for the pre-check in of weight and blood pressure. Front Desk and check-out gals helpful and sweet!
Dr. Norris-Walsh is a very caring person. She answered all my questions. Her examination was thorough yet very gentle.
The time it took for my three appointments for bone density, ob-gyn, and mammogram was very efficient.
Dr. James was personable, kind, patient, and delivered extremely high quality care.
I have gotten to know Dr. Raffo over the years and not only like her but trust her.
The technician and staff there are always helpful and thorough, and welcoming.
She did the removal of Nexplanon implant and it was done efficiently and very clean cut.
Staff was very prompt and friendly. I was not kept waiting beyond a normal time frame. Dr. Lam was thorough and followed up on my condition and made necessary changes to my medication. I was very pleased with her manner.
All 3 appointments went right on time and were easily accomplished.
The office staff and timing were impeccable. My nurse was very personable and kind.
Dr. Lee was friendly yet professional.
Check in online before visit was convenient. I didn't wait very long in waiting room. Dr. Kong is super nice and listens to all my questions.
Dr. Mendelsohn is always there to answer my questions. Best doctor I have ever had.
Everything was on time, all questions were answered, did not feel rushed.
Carolyn Patchett is kind, caring and competent.
Wonderful customer service by person who checked me in. The person who did the mammogram was very professional and got the imaging done in a timely manner.
Everyone was friendly and my mammogram was quick and I hardly had to wait.
Dr. Cough is extremely personable, easy to talk to, knowledgeable and patient. Responses to my emails through the Patient Portal were prompt and helpful.
Quick appointment, professional, painless.
Everything on time. People proficient and efficient. Expert care and questions answered.
Technician was reassuring, friendly and very gentle. Announced each step before she performed it which put me at ease.
I had an early appointment so there was very little wait time - everyone was friendly. It was easy.
The front office staff were very professional and Dr. Dejbakhsh was very attentive, caring and thorough. Wait time was at a minimum.
The doctor was friendly and answered questions.
Dr. Winter was thorough & helpful.
I have been coming first to the doctor and have been extremely happy and always treated well. Love the people and Doctors.
The ultrasound technician was very professional and tried to make the experience as comfortable as possible for me. I also had a bone density test and I would say the same for her. My wait for both tests was minimal, and the front office staff was warm and welcoming.
Doctor was so kind and took the time to talk to me. She treated me really as a person not only as a patient.
Dr. Kim was very professional and efficient, ruled out an unnecessary test, and was careful and attentive on the physical exam.
It was quick and simple! Dr. Dej was very friendly and smart, and talked me through what she was doing. The appointment maybe lasted 10-15 minutes. The only thing that would've made the experience better was a glass of champagne ;) Cheers!
I have never had a physician spend almost an hour doing my physical. Dr. Sheila D. was very professional, knowledgeable, and caring.
Dr. Cough does a great job. She asked and answered all my questions.
Dr. Susan Mendelsohn gave me extra time for my worries. She wrote all the steps I have to follow, recommendations and vitamin supplements etc. She answered my queries. I had satisfied experience with her.
Dr. Johnson was very professional and kind. She explained everything very clear and I feel safe in her care.
Each visit I have with Dr. O'Toole is a highly satisfied visit. She is so kind and friendly, not to mention she knows her stuff!!! I never feel anything other than I just had a chance to meet with this wonderful lady as she affirms that I am still doing well. Dr. O'Toole is the best OB/GYN I have ever had the pleasure of being her patient.
Everything was on time and they accommodated me having my virtual meeting during the appointment. Everyone was very nice.
Professional, kind and quick testing.
The visit was short, verbal exam, and no physical exam.
Dr. Koperek is very professional and very knowledgeable.
Great care, knowledgeable, excellent service.
Dr. Mendelsohn is thorough and makes sure that my overall health is good with questions. She caught my thyroid cancer. I'm forever grateful.
Dr. Koperek is professional, kind, and an expert in his field.
I like Dr. Lam. She is very good and on top of everything and follows up and is concerned for your health.
I am always nervous during this exam, but Dr. Cough was gentle and considerate of my anxiety. She made me feel comfortable.
Was there before the appointment but took 45 minutes to see the doctor.
Dr. Winter is awesome. This was for hormone pellet insertion.
Dr. Johnson asked questions beyond what others have asked. She showed empathy and concern for my wellbeing.
Check in was efficient and doctor was very personable.
She was friendly, cordial, knowledgeable and answered all my questions.
[Highly satisfied with] Corona safety measures. Dr. O'Toole attentive, gentle, listening, explaining.
Dr. Peters is amazing. She listens to what I had to say and was very patient and kind.
I waited for over a half hour and then was told it would be at least another half hour to 45 minutes before I could be seen. Same experience last year. I did not have the flexibility of waiting that long so I left and will reschedule.
Teresa Whitman is an excellent NP. I have been seeing her over 13 years.
Efficient and kind physician, short wait, and fast test results!
Dr. Mendelsohn was very friendly and approachable. She was thorough and answered all of my questions. I had a very good experience.
Dr James spent lots of time explaining my condition to me and had recommendations for remediation He is always compassionate, engaged and helpful.
Susan is an incredible doctor, so patient and compassionate.
The doctor answered my questions to my satisfaction.
The staff upfront is very friendly. Doctor Koperek is very personable.
Dr. Lee is very personable, thorough, thoughtful.
Doctor always warm and friendly. Staff warm as well.
Doctor was on time. She took time to respond to all my questions, I didn't felt rushed. Cosy waiting area. Online form was convenient. Front desk very professional and kind.
The office and staff are wonderful!
The facility is very clean, orderly. Dr. Priestly always discusses everything, reviews, and asks if you have any additional questions.
Dr. Mendelsohn shows concern about my well being. She's been my doctor for over 20 years and is excellent at what she does!
I was in and out quickly, but still had plenty of time to speak with Dr. Lee.
Needed urgent appointment and was able to see regular provider. Lab work done same day and prescription issued.
Everyone I was in contact with was kind and polite. They were fast and efficient.
Efficient online check-in, courteous front office staff, and a warm, welcome visit from both the RN (Tanya I think) and MD Chung.
appt was on time and provider was knowledgeable and thorough
Teresa N.P. was excellent! She checked my "area of concern", and she prescribed what medication I needed. Also, she spent time with me answering some questions that were important to me! I love Dr. Lam, but she was not available. Teresa would DEFINITELY be someone I'd ask for again~~and recommend to others!
The place is amazing, and about Dr Koperek, i have known him since some years now, and he is very good and professional Doctor.
I was greeted immediately and with smiling eyes when I approached the reception desk; I appreciated the electronic check-in, it was thorough and gave me a chance to review what I wanted to discuss with Dr. Norris-Walsh.
Dr. Chen was extremely kind and efficient. She informed me of everything I needed to know, listened to my medical history and symptoms and advised accordingly.
I was able to complete my pre visit paperwork online and both my mammogram and gyno appointment were combined for 1 visit. Both facilities were running on schedule.
Dr. Winter and his staff are excellent, kind, listen and are very thorough and caring. I trust Dr. Winter's judgement and feel fortunate to have him for my physican. I have been with this office since 1978 and have always received wonderful care over the years. Thank you!
I saw the PA and she was wonderful.
Friendly staff and great doctor.
I love seeing Teresa Whitman! She is so knowledgeable and easy going!
Everything from the check in to the admittance process and then aftercare was seamless.
Dr. Walsh is amazing and staff is wonderful!
The office staff is always nice, the environment is welcoming. I have been going there for over 20 years!
Dr. Raffo always takes the time to talk with me and make me comfortable. I thoroughly appreciate her knowledge, professionalism and bedside manner.
Wonderful front office staff, and have never felt so fully "seen/cared for" by a doctor, like Dr. Peters. Grateful for the kind disposition, caring nature and expertise...
Dr. Price is always lovely, makes you feel at ease. Facility is really great, convenient just off the toll road, easy parking, beautifully done interior.
A very kind nurse and Dr. Kong, I trust them a lot, anytime!!
Beautiful new, clean facility set the tone from the moment you walk in, COVID-19 protocols were in place; receptionist was very friendly and efficient. Barbara and Dr. Dej were great.
Dr. Lam took time with me and listened to my concerns.
The staff is friendly, they keep you informed and I really like Dr. Johnson's style and explanation of care. I feel I can trust her and she has made my first pregnancy fun and easy.
The front desk lady was very patient and informative with me . Also I liked Dr. Lo, She asked me questions about my history and did not seem in a hurry to send me off. Also the back office nurse Barbara was gentle and kind. I felt good in this office:)
Staff and doctor were very nice and informative.
Facility was close, clean, convenient!
Always a positive experience. Professionalism in every way.
Dr. Walsh is always so professional and kind. The office staff is always sweet as well!
She was helpful and efficient. She listened and took actions.
The doctor was very nice and answered all the questions I had.
Professional and very clean, friendly.
Carolyn is always very up to date on my chart info and easy to talk to.
Safe procedures for COVID. Friendly staff.
Procedure was explained and it was quick.
Doctor took the time to answer all my questions.
Dr. Raffo is wonderful. I trust her completely and feel safe with her.
Answered all questions. Pleasant & friendly. Made sure I understood everything.
I was seen on time. Completing my paperwork online was easy and fast. Everyone was courteous and professional. Rooms were exceptionally clean.
Dr Priestley was very caring and professional. Great personality. My procedure was painless and she explained what she was going to do. I plan to continue my care with her.
All staff was polite. Everyone was wearing masks and I felt safe in the office.
Dr. Mary O'Toole is a wonderful doctor; extremely knowledgeable, competent, kind, gentle, and understanding. She's just an outstanding human being and physician. I was a patient at Orange Coast Women's a few years ago, then had to change doctors due to insurance. I'm so glad I'm back as the location is very convenient and I have the best doctor possible.
He is a happy man, excellent physician, knows me, and he cares.
Very pleasant, efficient experience. Also it was obvious that my chart was read before our meeting.
Well organized office, keeping to their schedule and Carolyn Patchett clearly cares about doing things well and persistently pursuing the proper means of care.
Nice environment. Dr. Chung was very knowledgeable, professional, easy to talk to.
Dr. Johnson took the time to listen. I was a woman, not only a patient.
The whole team and, especially, Dr. Amy Peters made me very comfortable, patiently explaining all the procedures. The subsequent feedback, with the results of my tests, was also great, either via phone or through the online patient's portal. A perfect first visit.
I feel at ease at this practice. My previous experience here was excellent, so I wanted to return, knowing I'd receive the best care possible. Love Dr. Lee. She took the time to ask questions and listen.
The people in the Office were very nice.
Dr. Price is EXCELLENT. I LOVE the facility and location is very convenient. Less congestion.
Dr. Patel answered all of my questions thoroughly and she was able to calm my anxiety. She was extremely patient and kind.
Dr. Patel is very nice and understanding. All of the staff are the same too.
Dr. Priestley always spends as much time as needed with me. She always answers all of my questions and concerns. I have been seeing her for about 7-8 years.
Beverly takes her time, listens to me and helps me physically and mentally.
Dr. O'Toole is always patient and caring. I've been with her about 25 years and will never have anyone else do my GYN care.
Dr. Lam is the best and takes her time with me. I feel she genuinely cares about my health.
The extra time taken to discuss concerns & not feeling rushed out. Also little to no waiting time is hugely appreciated.
The staff and Dr. Kong were very nice, as always. Dr. Kong answered all of my questions and explained what to expect from the appointment prior to beginning.
The building was beautiful and the staff were super nice. They were time efficient and knowledgeable.
She was knowledgeable and caring.
Efficient. On time. Orderly. Quick. Friendly.
Dr. Walsh is the best doctor ever! She is kind, compassionate, very thorough, and I feel SO comfortable in her hands knowing that when health issues happen she is on top of it! Every one here is so nice from the time you walk through the door. Then there is also "Amazing Alice", who is the nurse that responds to the patient portal messages I leave for Dr. Walsh instead of calling the office with medical questions. She always gets back to me in a short amount of time and answers all my questions. Thank you Alice! Dr. Walsh and staff are the reason I make the 1 1/2 drive to still come here!
Dr. Audel who I'd seen since I was 21, was amazing. I almost decided to not go to any of these appointments when she retired. I have a huge fear of these appointments. She promised that she picked Heidi specifically for me. I trusted her and she was right. Heidi is amazing. Not every doctor has that kind of bedside manner and cares. Even though the appointment is difficult for me I'm glad she's my doctor. I drive out from Temecula to go to her.
Dr. Lee was very patient and thorough in answering all my questions.
Dr. O'Toole always takes time to discuss my health and asks me how I am doing. She is professional and thoughtful in her discussions on my experiences during menopause.
Dr. Cough answered all of my questions and we got through the exam easily.
The office is very organized and the staff is very thorough. It's also very clean.
Dr. Patel and the nurse were very attentive to my needs. Both of them made me feel at ease and happy. They both seemed genuinely happy to see me.
Noreen is very personable and sweet with her patients.
I didn't have to wait to see the technician. The technician was friendly.
Dr. Lam is very efficient and quick.
Waiting time minimal, physician spent ample time answering questions
Dr. O'Toole is a very caring person..... she answered all my questions and made me feel much better about my concerns
Dr. O'Toole put me at ease about my upcoming surgery. She was very thorough about explaining the procedure and very kind in patiently answering all my questions.
Everyone is very nice and professional.
Dr Mendelsohn is awesome. I trust her. She's very honest and straightforward. That is important to me.
Dr. Lee is so kind and has a caring demeanor, as well as being very professional.
Dr. Mendelsohn has been an amazing doctor for 18 years for me. She is very caring and detailed in her examinations and consultation. She is an outstanding professional.
Dr. Mendelsohn is attentive and thorough. She gives me all the time I need and answers any questions or concerns that I may have. I refer her to all my friends and family.
I was taken on time for my test and the tech was completely professional. The facility was immaculate and all the office staff was professional.
Dr. James is so nice. He responds quickly to all inquiries and does everything in his power to make me feel comfortable and confident in what is going on with my body and my baby.
I feel like Dr. Raffo really cares about her patients and tries to find the best method/treatment for them.
Dr. Mendelsohn is very personable. Answered all of my questions with attention and compassion.
Dr. Johnson is professional, knowledgeable, and caring, she gives the best care. I have been seeing her for the past 8 years.
Dr. Kong is very attentive and helpful. She is approachable and easy to talk to.
[Best thing is...] Speed of visit, kindness of provider
Dr Kerry Price is a wonderful Dr. I don't want to go to a different Dr.!
Dr. Susan Mendelsohn is so informative and compassionate.
Office clean, pleasant receptionist, appointment on time.
The office staff was very friendly and helpful in filling new patient paperwork. The doctor's nurse was very friendly, easy to talk to and answered all of my questions.
I am satisfied with the doctor.
Dr. O'Toole is wonderful and very caring!
Dr. Mendelsohn has been my doctor for at least 16 years, maybe more ... she's the best.
Dr. Lo had a very kind and calm demeanor. Answered all my questions. I was seen in a timely and efficient manner.
Minimal wait time, pleasant provider- easy to talk to- informative assistant.
Dr. Johnson listened, & took into consideration, what I had to say even though she disagreed with my perspective. She made recommendations and allowed me to make my own decisions as to what I feel is best for me. THAT'S HUGE! Thank you, Dr. Johnson!
Teresa always makes me feel good and comfortable during my visits. She's easy to talk to about things and that is why I like coming back.
Everything you need to know and how to take care of me.
I really like Dr. Raffo. She's easy to talk to.
[Highly satisfied?] Yes, Dr. O'Toole is a very skilled doctor and all around genuine person.
Everyone was very pleasant. I was able to also get a mammogram on the same day. I love having everything in one location.
Carolyn Patchett, NP was wonderful. She made my repeat Pap smear much more comfortable than I expected.
Dr. Lee is always thorough, patient, compassionate and insightful!
Dr. Raffo is very complete, kind and makes me feel comfortable.
The technician was lovely and patient. Explained the process and quelled nerves.
Quick appointment, good consult with doctor, not too many pages to fill out - again.
I feel comfortable with Dr. Raffo and will definitely keep seeing her. Thanks!
Dr. Patel always takes time to explain everything to me. I never feel rushed. Wonderful doctor!
I liked the online check in the day before and that I didn't need to wait too long before going into the room. The Dr. and her assistant were very nice and friendly.
I've been seeing Dr. Kong for the better part of 13 years now. She has always been extremely kind, caring, thorough, informative, and made me feel comfortable every step of the way. Most importantly I trust that she is giving me the best possible medical advise and care.
Dr. Lo is very kind and patient. And really cares about her patients!!!!!
Dr. Priestley took time to explain what was taking place during the appointment as well as taking an interest as to what was going on in my personal life. Easy to talk to.
The office maintained the appointment timing, the staff was very friendly and the physician was answered all my questions.
[Highly satisfied with] Time frame and patience of provider.
I got an appointment when I needed it and had very little wait to see the doctor.
The front desk staff were helpful and knowledgeable. Appointment was on time ... not a long wait. Doctor was personable and allowed questions.
Norris-Walsh has an excellent bedside manner and shows she really cares about me. She doesn't rush me through and answers all my questions and concerns.
I appreciate how caring and kind Dr. Raffo is. I feel very fortunate to have her as my OB/GYN. I value the fact that she takes her time with me and I can tell she truly cares about how I'm doing. Staff is great too.
From the time I first contacted the staff with my concern everyone was helpful, responsive and provided excellent care.
Very knowledgeable and friendly.
I met with the doctor in his office first which helped him to get to know me first. I was impressed, though he did talk fast, he spent a fair amount of time with me and I appreciate it.
Good record keeping, Dr. Lam held me accountable.
Love the OCWMG team! Have referred best friends, friends, coworkers to set appointments here. The best medical attention and delivery. Thank you to Dr. Heidi Cough, to Melissa and the amazing OCWMG group!
Everyone is always extremely kind and makes me feel very comfortable.
Teresa took the time to discuss everything thoroughly.
Quick and simple. Everyone is very nice and helpful.
I love Beverly. She is very thorough, takes her time and is very personable. She is my favorite of all the Nurse Practitioners I have seen over the years. I don't mind the wait if it's waiting for Beverly.
I only came in for a flu shot. I was on time and didn't have to wait long for my appointment. The medical assistant was kind and timely.
Always on time for appointment Good service Availablity if we have question
Did not have to wait long to get in to see the doctor, since I had a pressing bladder infection.
I was nervous coming to the office for my annual appt after COVID but it was not too bad at all. They made it look very normal and made me very much at ease. Dr. O'Toole, is as usual, very warm and relaxed - taking her time to talk to me and make sure I am doing well. I have missed talking to her because it's been over a year!
Good Wait times, appt availability, Dr. Chen is great.
Went to the Foothill Ranch location and saw Beverly.
MD very informative and patient.
Very kind and professional. They always take care of me. If I have a question they answer in a way I can easily understand.
All staff were pleasant, kind, and helpful. I felt comfortable there.
Nurse practitioner Beverly is the best! She is my go to for my annual checkups every year. She is so knowledgeable, easy to talk to, answers all my questions, gentle, friendly. I have learned so much from her. Thank you Beverly.
Everyone was very pleasant. No crazy wait time for appointment. Dr. Whitman is the best.
Been seeing this doctor for 6 years. Very consistent!
First time with Dr. Chen. I really liked her a lot. She spent a lot of time talking with me and addressing my concerns.
This was first visit with Dr. Priestley to talk about a hysterectomy. A very scary transition but she was reassuring and explained the process and how it would benefit me in the long run.
Attention to detail, focused and compassionate concern given to my needs and questions.
Beverly Naglestad is very professional and a wonderful person. She makes me feel very comfortable. I enjoy her company as well.
Dr. Cough is easy to talk to. She's very "down to earth" and personable.
Dr. James has excellent beside manners. He treats you with the utmost respect. He listens to your concerns & helps address it. He's always on time & never has you waiting more than 5 minutes for your appointment.
My husband was able to join for the ultrasound, the ultrasound tech was nice and explained things and then meeting with Dr. Dej was a pleasant experience as always.
Highly trained staff, friendly and knowledgeable.
Dr. Amy Peters is a wonderful, caring doctor who was always friendly and comforting to your patients. Keep smiling and keep doing what you do so well.
Waiting time was reasonable, friendly staff, knowledgeable physician.
Experience was as expected.
Just didn't feel like she was listening to why I was there.
I liked the measures that were taken to maximize pandemic safety and social distancing. All of the staff were very friendly and polite. I was extremely impressed by Dr. Dej. She really truly took the time to listen to me and get to know me a little. We talked about my mental health - which I was not expecting - and she provided recommendations to local doctors I can contact to address my depression. During the pelvic exam, Dr. Dej. explained everything she was doing, so I didn't feel as nervous. She was also very quick and gentle during the exam, which I greatly appreciated. I will absolutely recommend Dr. Dej. to any friends seeking an OBGYN.
Didn't feel particularly listened to, however I did have an exam and that's what I came for.
Facility was clean. Did not have to sit and wait. Doctor is knowledgeable and personable and caring.
Have been going to this location for years & have never had issues or a bad experience. Everyone on the office status are very kind and understanding.
Extremely prompt. I didn't have to wait long in the waiting room or exam room. Follow up appointments were set up easily for me for Bloodwork and mammogram, which also were prompt. Everything felt to run efficiently.
My doctor is amazing! She takes her time and really focuses on her patients. She brings all fears and anxiety worries to peace.
Attentive and pleasant every time I have my appointment. Staffs are friendly.
Love the set up of Tustin office with ease of parking, modern office, less wait time. Dr. Lam is a highly competent professional. She is gentle and respectful in her examinations plus has a very warm bedside manner showing she cares.
Staff are friendly and responsive. Dr. Johnson has excellent medical and interpersonal skills. She takes the time to review my chart and is able to mention things from the visit. Really makes the experience feel personal and comfortable.
Everyone in the office, including Dr. Lee, are so incredibly nice and comforting. It is such a comfortable and non-judgmental environment. I drive 45 minutes, one way, out of my way to come to Laguna Hills just to see Dr. Lee. Female care is such a delicate and intimate thing and I truly feel comfortable in this office.
Always love seeing Dr. O'Toole!! She is a gem! She is friendly, gentle, kind, thorough, puts me at ease!!!!
Dr. Patel took the time to explain the examination as she proceeded, and answered questions I asked.
Extremely short. An annual is supposed to be a place any concerns are addressed - I wasn't even asked a general question of how I'm doing. I have gotten a breast exam every year since I was 18 and in this one it was not included. I mentioned some concerns but none of them were addressed. I felt uncomfortable even asking questions since the doctor seemed like she was in a hurry and not really interested in my concerns. Extremely disappointing.
My questions were answered and the physical exam was completed too.
The wait time has definitely decreased since I've been coming there. Very friendly staff.
She does a very great job making you feel comfortable.
Very friendly and professional staff and an office that runs very smoothly.
Safety, respect, caring staff and doctor.
Dr. Raffo was thorough, caring, pleasant, as always.
I appreciated the time Dr. James spent asking about my history and explaining things to me. His since of humor put me at ease. The overall experience was better than expected, especially since this was my first time meeting Dr. James.
Dr. Johnson takes interest in me as a patient but more importantly as a person. She is proactive in asking questions about mental health, other underlying health issues, family dynamics, and getting to know me and my lifestyle habits. She is not a doctor who rushes her patients through an appointment but, rather, takes her time to be thorough, open and honest.
Great service and quick easy visit.
Discussion of the imaging results, answered a couple of my questions.
Doctor really takes the time to listen to concerns and explains everything thoroughly. Makes her patients feel comfortable.
I never have a bad visit with Dr. Alexander. I have been going to her for years and feel very comfortable with her, answers any questions I may have etc. She is just a great person and doctor.
I received a text reminder the day prior to my appointment along with a patient account update survey that I completed in the comfort of my home. The check in staff was pleasant and very professional. My wait time in the patient waiting area was minimal and relaxed. Dr. Koperek's assistant was very cheerful and friendly, making me feel at ease throughout the entire appointment. The wait time for Dr. Koperek to begin his annual well woman exam was minimal. Dr. Koperek always makes me feel valued as a patient and answers my questions thoroughly without rushing through my appointment.
Dr. Raffo was attentive and personable and addressed all of my concerns.
I got an appointment in a timely manner. Dr. Price was really helpful - she listened to my concerns, explained things well, and was very professional and reassuring.
Served in timely fashion, MD friendly and efficient, excellent care.
[Satisfied with] Dr. Priestly's expertise, care, and attitude. She's a wonderful doctor.
Love Dr. O'Toole. She goes above & beyond for her patients.
Initial scheduling appointment was straightforward, ease of filling out paperwork ahead of my appointment, quick check-in, staff was on-time for my appointment, I didn't need to wait in the treatment room for an extended period of time before seeing the doctor, doctor was fantastic and listened to my concerns and appeared to value my feelings/thoughts when completing my treatment plan. Great overall experience.
I've been coming to this facility since I became pregnant in 2013. Koperek is the best and staff is amazing. I moved to Corona. And still make my way every year to see you guys. Thank you!!
Dr. Winter is very thorough and seems to care about your health. I feel safe with him because he did my robotic hysterectomy in 2015. He came highly recommended from Dr. Huang, my endocrinologist of 21 years.
I was very happy with my experience with Dr. Kong. She was thorough and very professional.
Doctor understood my needs and addressed them without any delay.
Minimal wait time. Appropriate amount of time with Doctor.
I have gone to Dr. Raffo for over 20 years. She is the best OBGYN and has delivered both of my babies and soon a third! Love her and her staff.
Dr. O'Toole is caring, compassionate and knowledgeable. She takes her time to help answer concerns and goes the extra mile with her kindness.
I waited 10 months for my appointment. Dr. O'Toole had seen me years ago and was wonderful with my granddaughter when she lived with me. I got some wonderful referrals out, and was disappointed to learn that after all this, she can't be my primary physician. The nurse who gave me my flu shot did a terrible job; it was far more painful than it should have been.
Kerry was understanding, clear, and personable, and was able to quickly and accurately address, diagnose, and treat my concerns.
Dr. O'Toole has one of the best bedside manners I have ever experienced. She cares, she listens, and she answers questions.
I was able to schedule both my pap and mammogram at the same time. The best part is all I had to do was walk across the hallway.
All staffs are friendly and helpful. Dr. Lee answered all of my questions and I felt much better than before I visited her.
I have been seeing this doctor for many years and always very happy with her.
Upon arriving, the office staff was friendly and helpful. I didn't have to wait very long to see the doctor and she took her time and answered my questions.
My appointment was at 9:50 and was not seen until 10:30 am. No one apologized or informed me that they were running behind.
Staff, nurses and doctor are always super helpful, professional and courteous.
I did not have to wait too long in the waiting room and all of the nurses and Dr. Lam are so sweet! Makes me feel more comfortable going somewhere I get nervous going.
The location is beautiful and very comfortable. Dr. Raffo was wonderful, as usual.
Dr. Raffo actually sits and talks to you. I feel like she really cares. It's always a pleasant experience for a woman's annual well check up.
Really satisfied with the treatment.
Dr. O'Toole is so personable. I just love her! She even offered to pray for me when I told her I had stage 4 cancer.
Dr. Renee was able to answer all my and my fiancé's questions regarding conceiving. She was able to put my mind at ease regarding my concerns after my miscarriage. Despite the COVID restrictions (my fiancé was not able to be in the room) I still feel comfortable and taken care of throughout the whole process.
Receptionist(s) are always very nice and wait time in reception area was short. Dr. Cough's PA is, as always, very kind and attentive as she took my vitals and asked me questions, etc. My time with Dr. Cough was perfect. She too is attentive and not typing on her computer as I communicated with her (she listened). The procedure I had was comfortable and I appreciate how each part of the procedure is explained to me as far as what to expect. Like most women I have had "zillions" of gynecological exams. With Dr. Cough and this office I no longer cringe in anticipation.
Dr. Heidi Cough has an excellent way of making you feel comfortable from the moment she walks into the room. It's like a visit with a friend--- only not really...but her way is so congenial and kind, and as though you are the only patient she has, when I know she's got to be slammed! I appreciate that she listens, and takes the time to address my questions and concerns. She seems to remember me, and whether or not that's true it is a wonderful way to make people feel cared about... and reduces anxiety of the visit. I appreciate her friendly and caring style and I"m thankful to have her for my doctor. Cheers to Heidi Cough!
Dr. O'Toole is amazingly awesome in every way!
I was seen on time. Check in was seamless. I did the paperwork online prior to appointment. Dr. Chung's assistant Abigail was super friendly and efficient. Dr. Chung was great as usual.
I have complete confidence in the care I receive from Dr. Winter.
I just love going to Dr. O'Toole, she's very knowledgeable and always makes me feel really comfortable.
I like Dr. Chung's expertise on her skill and knowledge and thoughtful attitude to every patient. I feel very comfortable whenever I see her. Thank you.
The technician was kind and very efficient, taken that she does this all day long and on dozens of women.
I like Dr. Grace Kong she's kind & compassionate.
Wait time was short, Doctor Raffo is approachable, knowledgeable and experienced doctor that I can trust.
Dr. Price is amazing, and the new facility is very nice!
Have seen Dr. Mendelsohn for 28yrs and she's always professional and so is Vanessa and they are caring, kind, compassionate and I trust my doctor and respect her very much!!!!! She is the best doctor ever!!!!
Clean, positive, everyone nice and helpful.
Wait time was minimal. The doctor was very patient with questions and exam. His assistant was very nice as well. I am a new patient and needed my annual exam and they were able to see me within a week. Also, he was very helpful in ordering my tests needed.
Dr. Koperek is a kind and caring physician who listens, hears and tries to treat and manage issues based on the patient's specific needs. He explains options and lets the patient make final decision.
Highly Satisfied. Dr. Winter always exceeds my expectations. My life is better, more fulfilled, because of Dr. Winter. I have met many physicians over the years. Dr. Winter is a Super Specialist. He is always looking to improve Womens overall health. Dr. Winter looks beyond Gynecology and is able to associate connections with other specialists. He asks questions not only of the patients but of himself. Helen Keller wrote, "It is a terrible thing to see, yet have no vision." Dr. Winter has extraordinary vision.
Nice friendly office and good doctor.
Convenient location, experienced physician, took her time with me, was thorough and not rushed.
Marc Winter is the best. He is caring, compassionate, and kind.
I came for BHRT pellet insertion. No fuss procedure, and am usually in and out of there in 30 minutes.
I was impressed and satisfied with my provider's expertise and compassion.
Dr. Raffo is always very thorough and caring. She takes time to listen, and explain things clearly.
Staff was friendly and made me feel comfortable.
Dr. Koperek is always very caring and professional. His assistant Unique was also terrific! A great pairing with Dr. Koperek.
Everyone was friendly! The front desk, the nurses, everyone! I could do my lab work there, it was super fast! Didn't have to go elsewhere or do it another day. I was very pleased with the whole experience! It was my first time there.
Everyone was welcoming and so calming. It's a nice environment to walk into:)
Dr. Raffo was calm and gave me plenty of time to ask my questions despite being a late appointment on a Friday afternoon.
Did not have to wait long to see the doctor. Professionl, kind, caring, spent time answering questions.
Very thorough and on time. Staff is always so helpful and kind.
My symptoms were not discovered earlier, and No clear answers are being given to the patients, And the billing sections needs some training as they lack basic account management skills and harass me for the bills which are already paid by me
Staff was wonderful, patient and understanding. I was extremely anxious about the visit and the staff were so kind and gentle with me.
I think Dr. James is fantastic and his nurse is wonderful.
Felt as if doctor did not communicate what tests were going to be done on me properly, I pay out of pocket and received a hefty bill for tests I had taken weeks before.
Efficient front office staff. Appointment began on time. Polite and caring assistants. Dr. Chung was very thorough, she took the time to review everything, was conversational and made sure she answered all my questions and concerns. I felt valued and that I was given excellent care.
Everything was very efficient from the on line registration portal to my check in to the actual appointment. I was so impressed with the staff, the cleanliness of the office and Dr. Raffo. The new patient gift at the end was a very nice touch. I am a highly satisfied patient who will refer to this practice without reservation! Thank you for a great experience.
Low wait time, great staff they are helpful and friendly.
Dr. Lee is very thorough, knowledgeable, & kind.
Dr. Mendolsohn and her staff are the very best. Top notch beyond what words can describe. She will look at every medical need and address it. She is thorough, caring, and no nonsense. So is her nurse.
The entire process was well organized and not overly time consuming from a paperwork perspective. The ability to update and complete forms on line keeps the front office streamlined and moving along.
Dr. Cough was very gentle and took her time with me and answered all of my questions.
The staff is always friendly while professional.
The Doctor was on time. The staff was really nice and helpful. Dr. Kong was very caring and answered all my questions.
Cleanliness is #1 in my book! Kind and attentive staff. I've known Dr. O'Toole a very long time, and I hope she never retires.
Dr. O'Toole has always treated me with respect and shows a lot of care and genuine interest in my well being.
COVID precautions carefully monitored; comfortable waiting area.
The office is very well run and staff pleasant. Carolyn Patchett has helped me work through an HRT prescription change and promptly returned two phone calls I made with answers. Carolyn is not a part of my insurance network any longer, but I will happily pay for my visits with her although they are out of network.
I love Dr. Mendelsohn she is an amazing doctor, and I love all the nurses and the whole team! They make you feel at home.
He was very thorough to make sure IUD was in place and helpful.
Staff were welcoming, professional and the facilities were clean.
I love that I can schedule mammogram and exam consecutive appointments. When I arrived for the exam portion, Dr. M had been called away for a delivery but they told me that right away, gave me a choice to wait or not with approximate return time. I didn't mind waiting, which turned out to not be very long but the staff kept me updated. Both the imaging and exam offices have always been a pleasure to go to!
Everyone was kind, quick and explained what would happen thoroughly.
Everyone is very kind and understanding. I felt very at ease.
Extremely cordial personnel especially Dr. Chung's assistant.
I am satisfied with my visit as I have been with Mary O'Toole as my doctor since 2003 and she is always so caring.
Dr. Mary O'Toole is very caring, professional and does not miss anything.
She was so kind and wonderful, caring. She spent enough time to explain for me.
Dr. James is professional, easy to talk to and very experienced. I trusted his care throughout my pregnancy. Delivered a healthy baby boy!
I didn't wait long before being called back, Dr. O'Toole was prompt and didn't rush the appointment.
The facility is beautiful! Light, bright and airy...almost felt as if I were in a luxurious shopping mall. In additon, it was so convenient to have my GYN appointment, Mammogram, Bone Density Scan and Bloodwork all in the same location. Ideal!
Very professional and quick to complete the mammogram.
Basically, Melissa is great. She puts me at ease, she NEVER seems rushed or like I'm bothering her with my random questions, she's straight forward and informative, she gives you info in a way that is easy for a non-medically trained person to understand.
The facility is beautiful - felt like I should be shopping, not getting an annual exam. Dr. Price is kind and funny and really made me feel comfortable. She focused 100% on me and my well being, asking questions and giving good information. I wish Dr. Price was my primary care doc :)
Very professional and competent provider.
Dr. Kong is a wonderful doctor. She was patient, answered all my questions, offered different options, and explained everything she was doing. I was taken back and seen quickly.
Dr. Winter and his staff are always detailed,attentive and takes the time to answer all my questions.
The doctor and staff are very professional and friendly. I've been going to Dr. Norris Walsh for years. She answers all your questions and never rushes through an appointment.
My nurse practitioner was professional knowledgeable and personable. I'd come to her every time.
Dr. Chen explained the procedure and I was told what to expect.
Excellent care and understanding.
She listens and thinks outside the box. Super important.
Dr. Cough and staff are always patient, comforting, and want what's best for me.
I am always impressed with the efficiency and timeliness of this office. Dr. Cough is great!
I've been coming here for a number of years. Teresa Whitman has been very thorough, personable and efficient. I like being able to schedule all of my tests and annual exam in one afternoon.
Dr. O'Toole is an amazing physician. Thorough, kind, communicative. I'm not sure how she manages to do it all but unlike many OB practices she does not make me feel like a file number despite knowing she sees lots of patients. I appreciate her and her efficiency and follow through on all aspects of my care and visit. Thank you!
Comfortable environment. All staffs are always nice and professional.
I appreciated the reminder call. The appointment was on time. I felt comfortable with Dr. Lee. All my questions were answered. She followed up with a phone call regarding my bone density scan. The office staff are efficient.
The wait time was short and I had my mammogram as well.
Very caring nurses who made my experience less stressful.
Staffs are kind and Dr. Kong provides enough explanation about my condition.
My nurse Melissa and Dr. Cough are always amazing and address all of my concerns and questions.
[Highly satisfied with] her attention to me.
Dr. Cough is an excellent doctor. Friendly, caring and thorough.
The technician was super friendly and gave excellent directions.
I received an email about my results and treatment on Friday afternoon. I didnt see this until late Friday night when I replied with a question about the prescription I was to take. I didn't get a response until Monday by which time I had already taken the medication wrong. I would have appreciated a phone call on Friday instead of an email. Your staff should have known that being closed over the weekend I would not give me a chance to ask questions until 3 days later. This is really poor patient care. I love Dr. Kong but you need to stay closer to the client specially when there are positive findings in the results.