Dr Lee was very attentive. Very thorough in explaining everything and answering all my questions. Also followed through yesterday with results from biopsy and referring me to GYN oncology. I am very pleased with her care.
After finding a breast lump over the weekend, I left Dr. Raffo a message on the portal, and she had someone call me Monday to schedule an appointment for Tuesday. Dr. Raffo saw me quickly and got me an imaging appointment at Hoag right away. I really appreciate her responsiveness and thoroughness.
Promptness of appointments, welcoming staff, knowledge and thoroughness of physician.
Dr. Price is amazing! I couldn't have asked for a better experience for my first pregnancy and birth. We are looking to move and I am thinking of how I can make the commute work for my future pregnancies and births!
Dr. Cough is a great doctor, kind and caring of her patients!
Carolyn is always patient and kind.
[Highly satisfied because...] Doctor interaction.
Everything was done in an hour which included doctor examination, blood drawn and ultrasound.
I have been visiting Dr. Raffo for approximately 20 years. Her demeanor is exceptional, her professionalism and knowledge unquestionable. Trust her completely.
Parking was spacious and the facility was very new and welcoming. Staff at check- in desk was very courteous. Dr. Lam's MA was very pleasant and professional. I am a new patient and so far, I have seen Dr. Lam 3 times. She has been exceptional at all the visits. She makes me feel very comfortable and addresses all of my concerns. I told my husband that I wished I had found her sooner. I haven't met any doctor who is so patient and approachable until now.
Nice office. Appointment started on time. The girl that did my ultrasound was personal, knowledgeable and professional.
Dr. Price is very informational and appropriate her honesty.
She is a no nonsense doctor which I like.
In the midst of all this crazy COVID-19 business, I was able to be seen for a rather embarrassing problem. Everyone there was exceptionally nice and the procedure I underwent wasn't nearly as bad as I thought it was going to be. I am feeling much better now. Thank you!
Easy in and easy out, nice people at reception.
The appointment was made in the same day after I discussed with my doctor/nurse. My doctor Susan Mendelson was not available so I was assigned to Doctor Dejbakhsh. I appreciate the getting to see a doctor on such a short notice. The doctor was very gentle, nice and encouraging.
Very professional and timely in their mammograms.
Thank you for exceptional health care. My only wish is if we could be at the Irvine location again :) Best to all.
On time, engaged, she is just an overall awesome doctor.
Quick to be seen and very friendly staff and provider.
Dr. Koperek has been my doctor for 20+ years. He is always very thorough and knowledgeable and is willing to take whatever time is necessary to answer questions.
Dr. Chen was extremely knowledgeable and listened to me and my serious health concerns during the visit.
Dr. mendleson is most professional and an exceptional provider.
My technician was wonderful. She was professional and personable and made the experience as pleasant as possible.
The doctor was on time and even saw me sooner than my appointment time. The waiting room was empty and everyone was in a cheerful mood despite the pandemic.
The technician was very nice. And very professional
Dr. Winter has been my doctor for over 20 years. I feel comfortable with him and trust him! He's also a very nice man.
Dr. Lo is always very friendly and informative. I feel very comfortable during my visits.
Everyone was very caring and friendly! Made me feel comfortable and very professional.
I am an out-of-state patient and I usually see Dr Kong. She was unavailable and I have great trust in the entire medical group. So when I was referred to Dr. Renee Chen I had no hesitation. Dr. Chen has a wonderful bedside manner, she made me feel comfortable. Due to Coronavirus I received a robot call canceling my appointment while I was on my way/driving to my appointment. I called right back and your staff member went right to the doctor and got her approval to see me due to my out-of-state circumstances. After that I went straight to my mammogram appointment. Which also had to be scheduled by the same staff members. I greatly appreciate being taken care of.
I was in and out very quickly
Dr. Mendelsohn took the time to go over my history, hound me about info I needed to give her (date of last colonoscopy). She also was able to find me a flu shot, and had me do a blood draw a little past closing time. It's like she's a superhero.
The personalized care from Dr. O'Toole is so genuine and thorough. She is proactive in solving problems and doesn't hesitate to order necessary tests to assess a problem. She contacts patients immediately upon receiving results and sets up a clear game plan of next steps.
Staff was very friendly, doctor was very personable and did not rush through things.
Fast, good communication, polite, short wait time.
From the waiting room to the actual room I was assigned, everything was very clean and professional-looking. The front desk girl, the nurse who took my weight and blood pressure, and Dr. Lam were all very nice and made me feel at ease and comfortable.
I was seen on time and the doctor, as always, was friendly and efficient.
Very good experience with my prenatal, childbirth and post natal gynecologist care.
It was quick and easy, and I always love seeing Dr. Kong, she fully knows and understands my medical history and makes me feel confident with her care.
Wait time was not long. I felt comfortable asking questions and they were all answered, very professional I did not feel like I was being rushed through my exam or time with physician.
Dr. Lam was very thorough and kind. The receptionist and Dr. Alan's MA were also very kind and welcoming.
Always fast, easy experience...I feel like I'm listened to and get informed...
The office staff and Dr. Norris-Walsh are on-time and interested in my well being.
[Highly satisfied with] efficiency of staff and quick turn around time, especially during this time due to COVID-19.
Dr. Lo was great. Took her time to ask questions and give answers. I really like this office and staff.
On time, professional and friendly. I was able to get everything done in one trip ... PE, mammogram, and blood work.
Right after I arrived at the office I felt I would be well treated. During the whole time in office I enjoyed the services and appreciated being cared warmly.
Kind, courteous attitude of staff, from the reception desk to the technician.
I love Dr. Johnson and her nurse Martha! The whole group of staff is kind and genuine. I feel Dr. Johnson is very thorough and patient while giving me all the information of possible medication options and side effects. She has excellent bedside manner and a wide range of knowledge.
[Highly satisfied because of the] expediency in which I was seen. Friendly, supportive, offered great advice.
Dr. O'Toole is a wonderful, experienced doctor. Medical staff is very accommodating as well.
Low wait time, pleasant office and staff, Dr. James took time with my questions, very caring.
My doctor took her time with me, I did not feel rushed. She was honest with my questions even though I was hoping for another answer. She explained what I needed to know and how important is was .
Kind office staff. Apologies for delays. Thorough visit.
I've been with Teresa for 20 years. She's terrific.
I was taken back on time and the exam was done quickly and efficiently and I was on my way.
I love my OB! Always a positive and professional experience.
Was in and out before my scheduled appointment. Staff were cognizant of everything going on.
Always on time, no delay or waiting time waste. X-Ray technician was courteous and very gentle.
I had a breast lump concern, I was able to quickly make an appointment (even during COVID concerns) and dispel my concerns. Thank you!
Dr. Norris-Walsh is the greatest. The entire office is also friendly and professional.
Very nice and made me feel comfortable.
Friendly doc, answered all my questions. Great support staff at the front desk!
I felt my ultrasound tech was very caring and made sure there was a plan in place for me to speak with a doctor before I left, and the on call doctor Dr. Price took the time to speak to me before I left, so I felt informed about my appointment and made feel at ease before I left. It was a great appointment on a day where the situation around my appointment could have been a difficult one to go through!
As always the doctor and nurses were super nice. Listened to what I had to say and generally on time.
Dr. Kong is very knowledgeable and efficient.
Very personal treatment. Took her time and I did not feel rushed.
He is straight forward and does not talk down to client.
I had a mammogram first (down the hall which is convenient), then saw Dr. Mendelsohn for my annual. The offices are nice, people helpful, caring, they always run pretty on time. Dr. Mendelshon is terrific.
I called with a concern and I was able to come in right away that same day.
I have been a patient of Dr. Mendelsohn for quite sometime. She is personable, efficient, answers all questions and explains everything thoroughly.
Dr. Mendelsohn is by far the best gynecologist I have ever seen. She conducted an extremely thorough assessment, explained everything to me and established an effective care plan. She conducted procedures with amazing skill and sensitivity to pain. She is professional, knowledgeable, compassionate, down to earth, and very likeable. I feel so lucky that she is now my gynecologist.
Dr. James is an exceptional physician. He shows compassion and provides detailed information to me as a patient. The office staff is courteous and caring. The new office is beautiful and relaxing.
My doctor provided all necessary details for an upcoming procedure and answered all my questions.
Beautiful office. Courteous and caring staff. Wait time was reasonable. My questions and concerns were carefully addressed.
[Highly Satisfied?] Yes, I am. Dr. Cough is fantastic. That was my first visit with her, follow-up from Dr. Lee's visit. She is very knowledgeable and caring. She discussed the result of my tests clearly and answered my questions. She also examined me and assured me that the treatment was working well. She was also conscious of the Corona virus outbreak and followed all CDC safety guidelines and more. I had a very good experience with her.
The staff and doctor made me feel very comfortable and answered all my questions.
Dr. Cough is extremely informative and very very pleasant. As was the tech who did my ultrasound.
Dr. Price is a wonderful doctor. She is kind, thoughtful, honest and knowledgeable.
Signed in at 2:45 pm for a 3pm appt felt bad I was there 5 minutes later than requested though at 3:08pm got up and asked if they were running late and if so please let me know. At 3:20 a pt walks in for a 3:30 and is taken back at 3:25. I stand up as I sat and watched many people come in and be called and asked why a person with a 3:30 appt is being called. It is now 3:30 and was told she had a doc visit my point to your staff was I had a 3 pm appt that would take 10 minutes and was not called til 3:30 no matter what the other patient had she showed up at 3:20.
The office staff were very nice and the process was quick and easy.
I feel Teresa spends quality time with me and offers helpful advice.
No waiting...very clean office and exam rooms....friendly staff...dr. Raffo takes time for truly listening does very good exam and excellent bedside manner along with being very knowledgeable in her field.
everyone is friendly and acknowledges me. Dr. O'Toole is always professional, real, and understanding.
Dr Mary O'Toole very good. Pallet gives me my life back.
check in is quick and easy, wait time was minimal, Dr.Chen is so sweet, very attentive, great listener, very thorough
Dr. Lam's staff was able to get my bone scan scheduled for right after our appointment.
Dr. Norris-Walsh has been my OB/GYN for many years and she is very personable, knowledgeable, and caring.
Dr. Norris-Walsh is very thorough and knowledgeable. She is a perfect combination of both, professional and warm & caring. I feel as though I can trust her with the most intimate details of my health. I'm very confident in her care and direction.
Everyone was very nice. I figured out what I needed to know.
The pre-appointment check-in is great. Saved time and was totally convenient. The bundling of my apointments with well-woman and mammogram is great. I arrived early and was taken early. I expected to be there for more than an hour, and was out in 45 minutes for both appointments. Love that efficiency. I did not feel rushed at any time, but the staff did work quickly when appropriate. Love that.
one of the best dr susan mendeshon very knowledgeable , very personal, explains in detail question you have
Loved the care everyone is taking to keep all of us safe.
Dr. Johnson is awesome, even though she was on call & a patient was getting ready to deliver I still felt she gave me time & asked & answered questions.
Dr. Lo always takes the time to address my concerns and returns my emails in a timely manner.
Doc was thorough and answered all of our questions and addressed all of our concerns.
100% satisfied with the provider.
Dr. Chen made sure that I felt heard throughout our appointment. She listened to my concerns, and provided more than helpful feedback.
From the moment we checked in at the front desk through leaving for the day, everyone was so lovely and welcoming. It was a great experience.
Dr. O'Toole is always very friendly and patient - explains everything and answers all my questions.
I have been going to Teresa Whitman for over 10 years and she has always been kind, respectful and very helpful. I have referred several friends to see Teresa.
I enjoyed the new building. My procedure was quick. Dr. Price was understanding and made sure I was comfortable.
The staff and doctor was kind and patient.
Everyone was extremely friendly and helpful especially during this Covid-19 pandemic. I appreciate that staff are still working and risking their own health to keep the rest of us healthy!
Dr O'Toole is always very thorough and very kind. I feel she is not just my Doctor, but also a friend!
I visited the Irvine office. My office visit was on time. The staff were courteous and professional. As usual, Dr. O'Toole was caring and efficient.
Dr. Kennth James is an excellent Dr. not only in his field but his bedside manners are excellent as well. Very informative and really genuinely cares about his patients.
Dr. Lo and the entire staff were very welcoming and friendly. I appreciated Barbara reaching out to me when my appointment was running late. Dr. Lo was patient, interested in my history, kind, and professional. I never felt rushed or ignored. Please tell everyone thank you for a great experience.
The technician was lovely and I was in and out in less than 10 mins.
Great care.Technician was very friendly and made me feel comfortable. Facility was very nice
Dr. Chung has been my gynecologist for the last 2 years and I cannot say enough about how pleased I am about finding her. I would definitely recommend her to my friends.
Dr. Raffo is great. She remembers me and my family, she takes time to check in with what is going on in my life. She always takes time to answer all my questions. Her exams are professional and quick and the wait time is reasonable.
The staff was professional and made me feel comfortable. Technician was great and made me feel comfortable. I am still waiting for results!
The staff was very pleasant and accommodating. Dr. Johnson was also very pleasant and professional. She made me feel very comfortable. I am happy to have found her.
Dr. James is a very personable and thorough physician who listens to your issues and you never feel rushed. He's a very nice, knowledgeable doctor.
The staff and Lisa are amazing and make me feel super comfortable every time I visit.
[Highly satisfied because of the] efficiency.
Staff is always caring and efficient; professional and clean environment. I felt secure in the knowledge that extra precautions were being taken to prevent spread of Coronavirus.
Comforting experience with staff and facility
Extremely professional in all ways. I was able to fill out all the paperwork ahead of time online. I barely had to wait when I got to the office and the doctor was very informative and helpful.
Easy, quick, painless! Had the results within 2 days.
Dr. Cough is the kindest and most understanding doctor I have ever had! I instantly felt comfortable and she truly listens to your concerns/questions and always talks them through with you! She is the best!
I appreciated having imaging and my exam at one appointment.
Dr. O'Toole is always very personable and knowledgeable. She's the best!
Dr. O'Toole is an amazing doctor. She has been my doctor for over 20 years and I continued to be impressed by her bedside manner and the time and attention she gives to her patients.
Dr. Winter is the finest doctor in Orange County, maybe in California and the World!
Facility is immaculate, dressing room and treatment room were lovely and inviting. However, the most impressive part of my experience was the office staff. The front desk staff greeted me, signed me in, updated my EHR, and then I was taken to the changing room. Once I was changed into my very nice, white, soft robe the amazing technician who would conduct my exam came for me. She was fabulous, professional, efficient and obviously highly skilled. I could not tell you one thing that could have been done to enhance my patient experience. It is difficult to improve on perfection! Great job...you are a Best in Class practice!
I always enjoy my appointments [with] Beverly. She really takes her time to find out what is going on in your life (personally and healthy wise). She is very thorough and explains everything you need to know. Beverly is very caring and kind and funny!
The tech was great and made me feel really comfortable.
Dr. Chung put me at ease straight away. She was very professional and understood my concerns regarding a medication I am on for Breast Cancer prevention in relation to my Uterus.
Ease and timeliness of appointment needed, not too long of a wait for doctor, friendliness and professionalism of staff. Main reason for my 5 rating was the doctor herself. She was so patient, professional, kind, answered all of my questions (and I had a lot) and did not make me feel rushed. She was very genuine and made me feel very comfortable during the entire visit which is super important to me because going to the gynecologist is my least favorite doctor visit!! I would highly recommend her to my family and friends!!
Easy to talk to, good bedside manner, kind, respectful.
Polite and professional staff with quick and easy in and out.
Quick and efficient, but thorough ... everyone was so nice and helpful.
Dr. Johnson was very thorough, answered all my questions and took her time.
There was minimal wait time, Dr. Winter spoke directly to me, friendly, kind and the office staff was courteous.
Dr. Price is hands down the best OB doctor ever. In fact, I'd say she's my favorite doctor ever!
No wait and actually early on appointment. Easy to add another procedure (bone density) without coming back or a long wait.
I have been a patient for many years and the doctor is calm, very pleasant. The staff is great.
Fast, efficient, clean, friendly, asked questions and knowledgeable.
Dr. O'Toole is very thorough, patient and spends all the time required to answer all your questions.
I love Dr. O'Toole and feel very comfortable with her and her professionalism.
Didn't wait long, Dr. Amy answered all my questions, no rush.
Short waiting time, doctor's good bedside manners, friendly staff, clean facility
The receptionist was friendly and welcoming, I wasn't kept waiting, the person who took the images was professional and friendly, all went smoothly.
Staff friendly, clean reception area, nice and friendly workers.
Dr. Price always takes time to listen to all concerns and address them.
I really like Dr. Mary O'Toole. She communicates what she is doing and why. I feel cared about and she listens. Plus she is on time, I am in and out in a timely manner. I work from home and I appreciate that.
The electronic process to submit medical history was great, loved the ability to get that done quickly and virtually.
Took the time to explain my results & concerns.
Dr. Priestley is very thorough and knowledgeable. I trust her advice and opinion.
Every team member was friendly and welcoming.
The new Hoag Foothill Ranch location is beautiful, clean and convenient for me. It was mt first time meeting Dr. Peters. She was warm and friendly and informative.
Staff (Bo), nurse and the ultrasound doctor, and Dr. Kong explained every question I had in detail, being very patient with me while I was in the office. I felt comfortable asking questions and made me feel like recommending this place to my friends as well.
Office was nice. Staff friendly and helpful. Appointment was prompt. Everyone very professional and friendly. Dr. Norris took her time, was very thorough and helpful. I really felt she spent a lot of time with me, and answered all questions. Was very comfortable throughout my visit.
The staff and Dr. Price are always so friendly and informative.
The wait time wasn't too long and the staff/doctor were friendly.
Modern communication-- text reminders, pre-visit check in, timely appointments and follow up emails and text. Very efficient office.
Dr. Winter is the best. Kind, helpful, and the best in his field.
Lisa is wonderful. She is knowledgeable, thorough and kind. I never have to wait and even had an unscheduled mammogram that took less than 15 extra minutes.
Dr. Mendelsohn was very thorough and provided me with important medical information. When I called the office, she was immediately available to speak by phone. I trust her expertise and she has a very warm and professional demeanor.
I got all of my questions answered and have a good outlook on my health.
Beverly was great but I had to wait over 30 minutes past my appointment time because they didn't have a medical assistant for her that day. It would have [been] nice if they would have called to say they were running behind and to come in a little later.
Dr. Walsh is very knowledgeable, excellent expertise.
Very beautiful office, so comfortable, everyone was so helpful and friendly.
I really like Dr. Priestly taking the time to answer any of my questions.
Everyone in the office is friendly & helpful. The office is clean, seemed to run smoothly & wasn't over-crowded. Dr. Chung is fantastic. I trust her, believe she is highly competent, genuine & relatable. I feel well looked after in her care.
I love the response time of email questions.
Not very impressed with the front desk, they seemed annoyed or inconvenienced by my questions about my prescription. No sense of urgency.
Lisa is absolutely wonderful! I feel so at ease seeing her for my OB/Prenatal care. Her knowledge and her overall kindness is what keeps me coming back to her.
All the staff was courteous and informative of the procedure being done.
Dr. Lo is very caring and I did not feel rushed in any way. She answered my questions and was very thorough. She has an excellent manner with patients and helped me to feel comfortable.
Dr. Lo is very compassionate and knowledgeable. Made me feel very comfortable.
Friendly and polite staff. I love Dr. Lam.
My doctor was very informative and took the time to explain the procedure and what to expect afterwards. My doctor and the staff were very kind and gentle during the procedure. This was important to me as I have not experienced this medical issue before and it put me at ease.
Nice technician who made me feel at ease. Clean setting. Prompt service
Dr. Lam is one of the best, most compassionate and knowledgeable doctors I've had.
Dr.Winter, Thank you so much for the successful Robotic surgery and excellent follow-up care.
Short wait time. Clean facility. Warm, professional and personal interactions with both doctor and physician assistant. Quick appointment without feeling rushed and willingness to answer all questions. Ease of getting referral for lab work and mammogram. Ability to walk across the hall to the imaging center and completed mammogram testing almost immediately.
Short wait, friendly and competent service. All my needs met. Clean office.
Dr. Cough is professional, answers my questions, and makes me feel comfortable.
Thorough review of medications and alternative choices available.
I enjoyed checking in online before my arrival. The office was on time (even early) and Dr. O'Toole spent plenty of time answering questions during my exam.
Dr. Lam listened, and that does not happen often with physicians these days.
I was very disappointed with the ultrasonographer and the entire experience. The ultrasonographer barely spoke to me, my husband or the baby. Only interacted with us because she has to. Couldn't or wouldn't even smile and didn't bother to explain anatomy or what she was looking at.
Dr. Mendelsohn spent time talking with me.
Dr Walsh was prompt, thorough, and personable.
I like that I can do my mammogram and annual exam in one location. I never have a long wait time. My doctor is kind and understanding which make him very easy to discuss uncomfortable subjects
Kerry is an amazing doctor and listens intently to help manage care. The new facility was very nice.
Everyone is friendly and efficient
Dr. Mendelsohn always provides a comprehensive exam and advice!
Dr O'Toole was thorough, patient and very kind. This appointment was the best doctor appointment I have had in my life and I am a 57 year old woman! She has a human touch - more like a ob/gyn/psychiatrist! She also saw my 84 year old mother and made her feel special and valued while taking care of her health. I am extremely happy and blessed that we found Dr O'Toole at a time when we needed her most.
The technician (I may not be spelling her name right) Eco was very informative about what she was going to do and from time to time asked if I was doing okay. Very kind, very friendly.
Doctor was incredibly professional, caring, and listened very well to all of my concerns, providing advice and feedback. Very good experience.
Very quick, efficient and professional
CNM Sherwood is knowledgeable, helpful, professional and has a warmth about her.
I've been Dr. Mendleson's patient off and on for 24 years. It was so nice to see her again. She is very caring and listens to any concerns I might have.
Dr.O'Toole has amazing Bedside manner, is gentle and informative. She makes an uncomfortable experience tolerable! She's wonderful!
I have stayed with Teresa for almost 20 years. She's intelligent, thorough, personable and practical. I will follow Teresa wherever she goes.
Elyse at the front desk is so friendly, and Dr. James is amazing and makes me feel so much better about everything
The staff is extremely caring and very professional
The front office staff are friendly, professional, and courteous. My Dr. and her team take the time to ask questions and answer any that I have without feeling like I'm being rushed. My experiences have all been very positive.
Dr had a calming manner but projected competence and expertise. Her questions were thorough and information she provided was valuable.
Dr was extremely thorough in the examination & contacted me with follow- up!!!
I quickly learned to trust Dr. Peters
Lisa the Sonographer was AMAZING! She was very thorough and explained what she was doing at all times. She made me feel comfortable and even showed me the previous exam to compare results from last year vs this year.
[Highly satisfied because] I have been seeing Dr. Mendelsohn for 27 years. She's the best and hopefully I will never have to change.
Dr O'Toole listens and asks questions. She is personable. Also when there are lab results which require an Rx, she calls personally.
The office staff was very friendly upon arrival. My wait time was not very long and as always Dr. Kong gave me a thorough exam, answering any questions or concerns I might have.
Dr Raffo did not rush. She took great care and time with me. I feel that she is a superb listener and care giver.
Dr Grace Kong and her assistant are really kind
Everyone was very warm and welcoming. I was dreading this appointment but she was very kind and made sure I was okay
Did not have to wait long for exam. Technician was professional and personable.
Dr. Raffo is very thorough and professional.
The waiting room was dimly lit and colorful with cushions. The service was prompt and discrete and the doctor took her time addressing me.
Dr. Price takes time to really discuss any issues and really cares. Also helps patients feel at ease.
Professional, informative, supportive, kind, and friendly.
Dr. Lee and her medical assistant are punctual, informative, and kind.
Dr Sheila Dejbakhsh is really caring physician, she listen very carefully and always takes another step to help
Dr. Cough is always easy to talk to and prioritizes her patients needs.
Dr. Lo is an exceptional doctor who cares about her patients. Additionally, the office and nursing staff are friendly and professional.
Lisa always makes me feel very comfortable. She is extremely knowledgeable and assuring. She knew right away my issue and how to address it to put me at ease.
Everyone is nice and friendly, doctor was supper nice.
Dr. Lo really cares about me and is always looking for ways to help and recommend me to the best doctor if she feels I need additional care. She is very current in her field and always able to answer any questions I have. She is also very responsive on the portal.
Dr. Lo always takes as much time as I need.
Professional and still friendly. On time.
Extremely professional. Nice, caring, smart, and more.
[Highly satisfied with the] attentiveness, quick visit, very friendly staff, and doctor.
I was impressed that the doctor actually read my answers to questions for first time patients. She also listened and did not make me feel that she was in a rush. I felt very comfortable with her.
Experienced doctor. Very patiently answers all our questions. Gives lot of time. Very friendly nature. Address over all health queries.
Had a short wait. The office staff was very personable. I like my doctor
[Highly satisfied?] Yes. Everything was fine.
I just love Dr. Priestley. She explains well and is personable.
Although I've been a long term patient of the group, this was my first appointment with Dr. Norene Norris-Walsh. I found her not only very professional, but also quite personable. In addition, all of the technicians were friendly and efficient.
Felt pressured to come in for an appointment through a myriad of phone calls/texts. When I finally did come in, In this age of Corona virus, and sick people being told to stay home from work, and old people, of which I am one being told not to go out in public, am exposed to sick nurses, coughing etc in the room and a doctor telling me we've all been sick, like it's no biggie. Maybe they should talk with the the County Health Dept. to get recommendations on their office procedures. Very not cool, and unthoughtful to elderly.
I had a good visit with Dr. Chen. She was very good.
Provider puts patient completely at ease during check up & procedure.
I like the new system where we can see our history as patients and communicate with office.
Dr. Raffo is a great practitioner. She explained everything and prepared me for every step of the process. She is thorough and knowledgeable.
I'm very happy with the new dr. I feel more relieved on my health plan with her.
Dr Raffo has been my OB GYN for many years. She is professional and personable, easy to talk to and has a very positive attitude.
I absolutely Love Melissa, Lisa, and the rest of the midwife staff. They always make me feel so comfortable.
They got me in right away, very nice from reception throughout the entire process.
Making the appointment extremely difficult. It took three tries to get an appointment because I was repeatedly left on hold for long periods of time and I gave up waiting. When I finally got through there was a over two month wait to get an appointment with my doctor.
I felt comfortable and everyone was polite and helpful.
Dr. O'Toole is a top doctor that I have had for over 20 years.
I was relieved and excited that Dr. Peters took my entire lifestyle into consideration. [She] provided me with multiple resources to improve my health and wellness.
Dr. Lo is professional, beautiful, likable, easy to talk to. Pays attention to your concerns. I'm blessed to have her as my gynecologist.
Dr. Priestley is a great doctor! She listens to my concerns and answers all of my questions.
Dr. Patel is amazing! I have not had a wellness exam in over a decade and she made getting me caught up easy and relatively quick. Dr. Patel is professional, personable, and knowledgeable. I could not ask for a better doctor!
The doctor is very kind and lets you know everything she is doing. The doctor helped me feel calm during my procedure. The facility is clean and beautiful.
Been seeing Dr. Johnson for 10 years now. What can I say? She is truly a godsend. Very knowledgeable, amazing attention to detail, compassionate, friendly, and above all amazing human being! We love Dr. Johnson beyond words can express.
Everything was wonderful. I was seen in a timely manner and Dr. Mendelsohn and Vanessa are the best.
The office, the staff, the doctor, the experience were overall great. Very happy I chose this practice for my OB care.
Melinda (Dr. Cough's nurse) was awesome. She always is. She cares and takes good care of me before I see Dr. Cough. Dr. Cough was so sweet and kind and thoughtful in her approach to me with my questions and during my exam.
Everyone was very nice. Dr. Mendelsohn is very thorough. She actually talked and listened to me. The fact that she has a scribe so she can look at the patient instead of a screen makes a huge difference.
Quick visit, nice staff. Doctor took her time and answered my questions.
Dr. Cough is very nice and experienced.
Dr. Price is the best! She is an outstanding doctor! One of the best doctors I have ever had. The facilities are always pleasant and clean. Very professional staff.
Wait time was over an hour. Dr. Raffo was nice.
The new facility is fantastic! The waiting room was so open. The new exam rooms also more open, and less claustrophobic despite being windowless. As always, Dr. Price was amazing. Very attentive, answered all my questions.
I love Dr. Norris-Walsh. She has always given me excellent care and always addresses all my concerns.
I never have to wait long & my visit goes smoothly. Everyone is so nice.
Fast, efficient, informative, and courteous.
Dr Mendelsohn always very nice. She is very friendly, and pleasant. The same with Melissa.
Staff very professional, Dr. Koperek always puts me at ease, professional and easy to talk to.
Staff and Dr are friendly and efficient. The office looks clean
The location is perfect with all you need. All staff was kind. And the doctor is wonderful!!!
Dr. Prince is a very thorough doctor who asks the right questions and gives support in all aspects of the visit. Her care goes beyond the normal doctor visit! She's an amazing and caring doctor who cares so much about her patients. Dr. Price over all is superb physician and expert in her field. I have been to other OBGYNs, no one compares to her care and expertise!
It's been 10 days since my mammogram and I haven't heard back. The front desk staff was great as was the woman who did my imaging. I'm disappointed in the time it takes to get the results.
Theresa is so very nice and the antibiotics she prescribed treated my issue.
I used to see Dr. Kalra, however she is no longer with Orange Coast. I saw Dr. Priestley about infertility struggles, she listened to my concerns, asked questions, reviewed my history and was extremely proactive. She set follow up appointments, scheduled labs and tests for me and gave me tips and recommendations. I am sad that my original doctor is no longer there, however, I feel extremely grateful to have gotten in with Dr. Priestley and to continue my care with her.
Nice facility and staff is really wonderful. Tanya was my medical assistant and she made me very comfortable and was very thorough and safe in her job roles. I followed Dr. Chung from her previous practice as she is such a wonderful doctor and has helped me so much in my health care. She's thorough and so smart. Wonderful treatment for me.
Everyone was very courteous and respectful. Dr Raffo never rushes through my visits, giving me the time I need.
Very friendly and helpful staff, Dr. Peters was very patient with all of my detailed questions and gave me very helpful, specific information. I felt very comfortable and taken care of in this office. Thank you!
My appointment was, timely! No long waiting time! I think completing [the] health profile online before [the] appointment has made this office run seamlessly. I love Dr. O'Toole! She's so sincerely caring, never rushes her time. I feel like she gives 100% of her attention to me during my appointment.
I felt in good hands and that my health and safety was taken seriously. My needs were heard and I felt cared about and safe going into my procedure and after. Dr. Peters is amazing in that she cares about her patients and offers the best option for their needs.
Dr. Norris-Walsh truly cares and takes time with me. She's very good at what she does and she makes sure she's meeting my needs. She is fantastic!
The technician was very respectful and comforting. I appreciated her professional and kind demeanor. [The] doctor was amazingly [and] wonderful too!
It was quick. Everyone was so pleasant and [I] loved the beautiful new offices.
I saw Dr. O'Toole at the Irvine location for my annual well exam. She is one of the best physicians I have ever seen. In the past, I needed to wait a long time before seeing her. This time I only waited for less than 10 minutes before the nurse called me.
[The staff was] warm, caring, thorough.
Dr. Cough was efficient in conducting my exam and answering my questions.
Dr. Johnson is absolutely awesome!
Love the staff and love my doctor and easy facility
On time appointment and Dr Koperek's personal attention to my concerns!
Dr. Chung is thorough and explains everything ahead of time.
Dr. Johnson and her staff are exceptional
Super informative and she made the procedure super light & easy.
I feel that Dr Raffo really cares and takes the time to get to really know you. Makes you feel comfortable expressing any concerns. Genuinely an all around great doctor.
Dr. O'Toole is always very pleasant. She is thoughtful and takes time to explain what is happening.
Very clean office and building. Located in a nice area with plenty of parking. I was late because I wasn't familiar with the area and they were very understanding. Friendly staff, super nice doctor, who not only made me feel at ease but explained all procedures and tests to me in a understanding way. I was able to go down to the first floor and get right in to have my mammogram, emeditatly following my yearly gyno exsam, without a appointment. I will highly recommend my experience to family and friends!
Beverly is excellent. She makes me feel comfortable.
I love that everything I need is all on the same floor! Mammogram done, GYN appt done!!
Staff always friendly. Dr. Lam is the best! I have 200% confidence and trust in her.
She didn't make me change my bio identical hormones and she explained why. I found her very knowledgeable and personable. I was impressed with her.
Dr. Mendelsohn is a knowledgeable and caring doctor, and has been my doctor for nearly 30 years. I would never go to anyone else unless she retires.
Dr. Johnson always gives me her full attention and truly cares about me as a patient. I've always felt cared for and looked after by her. She is an amazing human being and doctor!
I ALWAYS feel that Dr Mendelsohn has my best interest at heart, takes the time to really listen to my concerns, reviews my medical history and recommends needed followup testing with my primary care physician.
My mammogram was fast with hardly a wait... did the online forms which was great... plus great experience always with Beverly!!!
I believe she is competent with the procedure I had to undergo and she seems caring .
Highly satisfied with Doctors approach and care and sincere efforts to make us comfortable and explain to us all the data and tests and recommendations.
First off, I would NEVER schedule appointments early on a Wednesday morning as I have a standing appointment elsewhere. I recall scheduling my appointments for a Friday, mid morning and wrote it on my calendar. When I did not get a reminder for my appointment, I TRIED calling the office only to be put on HOLD for more than 10 minutes at which point the message changed and I had to make a choice to leave a message but not stay in the waiting process. I did leave a message and marked it urgent. Needless to say, I did not receive a response for more than two hours. Your new message/appointment process leaves much to be desired. Whoever is responsible made a very bad choice.
Lisa is a great doctor. Takes her time to listen and help with whatever issue I have
Dr. Lam spent enough time to address my questions.
Efficient, friendly & proactive treatment
Dr. gave me a lot of her time & was patient with my many questions.
Dr. Johnson was so kind and professional. She took the time to get to know me and took her time with me. I really appreciated the excellent caring care I received
Professional, very personable
Dr. Priestly is very personable and easy to talk to. My exam was thorough and my pap was painless.
Optional on line check in. Efficient scheduling and waiting time. Friendly staff
I really liked Dr. Lam. She took the time to listen and answer my questions.
Everyone was really nice & accommodating. Being able to chat with my doctor or a nurse via the patient portal is very valuable and made me not as stressed out about my situation.
Dr. Lo makes a positive effort to make me feel as if I were her only patient.
Dr. O'Toole is always very thorough. The tech for my mammogram was very patient.
[Highly satisfied because of] the ease of communication
Dr. Norris-Walsh has high standards. I feel completely secure with her as my doctor
On time. Always love seeing Mary O'Toole, and have appreciated her phone calls over the last 30+ years when test results have been not what one would hope.
Carolyn Patchett was very knowledgeable and friendly. She answered my questions and made sure that I knew what the results were of my test and prescribed the best antibiotic for me and my issue.
the doctor is very knowledgeable and kind and really explained everything and was patient with all my questions.
Dr. O'Tool is paying attention to our conversation and with very good bedside manner. She also followed up with a phone call to inform me about my mammogram screen result.
Great doctor that makes me feel comfortable.
Dr. was great and took time to listen to my concerns and gave great feedback.
Teresa is always wonderful and very helpful.
Super friendly staff, convenient location.
I have been a patient of Dr. Susan Mendelsohn for over 25 years now. I would not want to go to any other doctor.
I have never been so pleased with an experience at any doctor nor felt as respected as I did here. Dr. Patel listened to me, respected my time, and made the exam quick and literally painless. I don't see doctors on a regular basis because of my experience and frustration with them but almost felt disappointed my visit was so short. I cannot stop singing their praises. The facility also worked with me for over 3 weeks while I fought with my health insurance to change my pcp (a very simple task). They were patient, kind and understanding. I seriously appreciate you all.
[Highly satisfied because of] efficiency, knowledgeable and kindness towards me.
The service was fast and comprehensive.
Ease of making appointments, clean facility, friendly staff and atmosphere.
Dr. Patel was professional and took time to listen to my concerns. She answered my questions and was informative.
I really love Beverly - she's relaxed, listens, and I've had a good transition to seeing her now that I don't really need to see a doctor.
Staff is extremely kind and professional. Provider takes the time to explain and listen. I never feel rushed and feel my health and my visit is a priority.
Dr. Mendelsohn takes time with me and explains things to me. I know that my care is her utmost concern. I feel she cares for me and wants to ensure I am healthy and stay that way!
Lisa is a fantastic medical specialist. She delivered my first baby and I trusted her fully for my second. She's very thorough and transparent and I'd highly recommend her to all my friends and family.
Any staff I saw as I entered the facility were genuine & had a happy smile on their faces.
Dr. Lisa is wonderful! Very personable .
Dr. Norris Walsh always spends time with me answering all my questions. And we have developed a patient/doctor relationship that is very positive.
Physician Takes time, listens to all my concerns and questions. Encourages and Provides helpful advice.
Dr. D was incredibly helpful and explained every single step of what we were doing.
Dr. Price is awesome and very thorough. The facility at Foothill Ranch is close to home.
Dr Mita Patel is wonderful and very knowledgeable.
DR. Winter is extremely knowledgeable and I know i am in the best hands.
Dr. Cough has great bedside manner, very compassionate and truly listens to the patient. I never feel uncomfortable and it's seriously been the best experience with an OBGYN I've ever had.
Love how close the office is to where I live, Dr. Raffo is so warm, and personable, and always listens to what I have to say and puts me at ease.
Great bedside voice and manner. I ask A LOT of questions, love the patience.
Carolyn Patchett really listened to my concerns and was very astute regarding cause of problem.
Friendly and welcoming professionals.
As an almost 30 year patient of Dr. Mendelssohn, I have always appreciated her warmth, and thorough and efficient care. I would rate my yearly experience as excellent.
Dr Susan Mendelsohn is wonderful.
Dr Walsh is amazing!! She made me feel like I was her only patient all day .. professional through and kind ?
Dr. Desh is amazing and so gentle. I didn't even feel the Pap smear and subsequent tests she did on me. She's very knowledgeable and really put me at ease.
Curteous staff, I was seen on time, and I like Dr. Mendelsohn.
The office staff are always so friendly and helpful. I had literally no waiting time at all!
They were very nice and professional. Thank you
The doctor is caring and understanding .
The office is very efficient, I filled out my paperwork at home through the patient portal. Everything was complete, it was nice having it all done. I was called in before my appointment time, I barely waited at all. And I was finished with my appointment 10 minutes after my scheduled time. Dr. Mendelsohn is the best, she's been my doctor for almost 30 years, and I completely trust her. I look forward to seeing her each year. I also love Vanessa, she like Dr. Mendelsohn is very caring and personable.
Friendly staff, short wait time, Dr D was kind and informative.
Dr. Priestley is fantastic. Took lots of time and listened and responded to my concerns. She is very up to date on all the medical research. I think she is wonderful! I also think the office is very well run and organized. I give the highest reviews to this doctor and practice group.
Long time client, love this.
Helpful and knowledgeable staff.
I feel like I am being heard, and what I am saying is important & that she is interested in what I am saying & that she will take the time to help me find an answer. Thank you
I had my appt before I started work & got in and out with the girls
[Highly satisfied because of] ease of appointment following mammogram, promptness by nurse and doctor
Dr Mendohlson is the best doctor I have ever had. She listens, she takes time to explain things, she speaks to me as a friend rather than down to me as a patient, she is knowledgeable, and makes me feel comfortable and important. I always recommend her to all of my friends and family!
Dr. Raffo was sweet and helpful. Very personable.
Appointment was on time and all my questions were answered
Dr. Price provides a well-balanced overall care of my needs and she listens to my preferences and makes proper recommendations based on my medical history. She ALWAYS responds to her emails...I can ALWAYS get professional responses in a timely manner!!
Dr Raffo is a very caring physician.
I felt like I was given time and listened to, not rushed out.
Dr. Price is easy to speak with an any questions or concerns are answered to my satisfaction.
Dr Koperek works hard and spends time with his patients. His calm demeanor is always reassuring.
Procedure was done as painless as possible.
Everyone was polite and professional.
The hospitality of the greeter to the reception to the technician to Dr. Price...... all was exceptional. I was in and out quickly yet I felt Dr. Price spent plenty of time with me. It was by far the best experience I have had with my woman's exam.
Reception staff was gracious and efficient; Dr. Patel was cordial and answered my questions clearly.
She addresses any concerns and takes the time to talk to you.
Everyone was so professional and personable!
Every time I have had an annual wellness exam with Orange Coast Women's Medical Group, my experience has been nothing but positive. My Mother is a patient here with Dr. O'Toole, and now, years later, I have been able to find my own doctor, Dr. Priestley; to be able to trust your doctor, and always be treated with kindness, and never feel judged, is a rare experience. The facilities are also quite clean & nice, and I am grateful for everything this clinic does.
Dr Raffo was extremely friendly and compassionate in the care/information provided.
My Ultrasound technician (I believe her name was Lisa but I can't remember) and Dr. Patel were so wonderful and kind. I went in for an IUD removal but unfortunately they were unable to remove it. I was upset that the procedure did not work as planned but was very happy with with the care I received throughout the process. It was extremely painful and I was so scared but Lisa held my hand the entire time while she was managing the ultrasound machine. She was so kind and encouraging while keeping me calm. Dr. Patel was as gentle as possible and very informative. Both women were rockstars and truly care about the well-being of their patients.
Exam was thorough. Sample taken. Results received online. No meds required. Carolyn was professional and listened kindly.
Beautiful new facility. Easy parking. Greeters very welcoming. Front desk very professional. No wait. MA very professional. Dr on time. Very accommodating with all questions. Highly professional. Excellent bedside manner
Dr. Susan Mendelsohn to me, goes above and beyond in care for her patients.
Friendly staff, clean facility, Doctor Lee was great.
Everyone was great at the appointment itself. Staff was friendly, and I was seen timely. However, the reason I visited was for an STD screening and two of the tests were never ordered from the lab. It took me calling in 4 or 5 times for it to be realized and then ordered. I am still waiting on results from my 2/13/20 appointment.
Dr.Kong is always kind and explained detailed so I trust her.
Dr. Mendelsohn is awesome and has been treating me for 19 years through both babies and breast cancer. It is a pleasure to be one of her patients as her caring and professional manner is wonderful.
Doctor Priestly explained another option that women are finding relief from. Her explanation of the procedure was helpful and she provided a pamphlet about it. She's easy to talk to and makes me feel welcome.
Professional, frank yet personable demeanor.
Dr. Lo shows kindness and concern for my problem.
I met with Dr. Koperick first and then Dr. Lee for the IUD procedure. Both great doctors and gave me the information I needed in a comfortable and speedy manor!
Your office is very organized. Once I was in the appt it went by smooth and didn't have to wait long. Plus, I got my prescription fast. Checkout was a breeze. The staff was helpful and polite.
Very efficient; quick and easy process.
Dr. K Thoroughly listens and explains everything at a level the patient can really understand and relate with. He takes his time and at the same time is efficient.
[Highly satisfied] because of the amount of time Beverly spent with me and all the explanation regarding the matter that she provided. She was kind, and very helpful.
Dr. Cough is awesome! She Listens well, is friendly and positive.
i enjoy the friendliness of the staff
Quick service, didn't wait long time to Be seen by doctor. Didn't feel rushed during appointment with doctor.
Technicians are professional and friendly and try to make me less nervous by being kind and funny.
Dr. Mendelsohn is an excellent physician. She explains things and is very receptive to answering questions and looking at treatment options along with being a very caring and competent doctor.
[Highly satisfied because of] the time she spent with me
They were on time and it was quick and easy.
Friendly. Felt Doctor really cared about me. All staff friendly and not rushed.
Dr Raffo is wonderful. She's an excellent listener. The entire staff is lovely.
Dr Raffo was efficient in my exam. She's kind and asks all sorts of pertinent questions.
Everything went perfect, the whole staff was friendly, and everything was clean.
I like that I didn't have to wait a long time. Dr. Raffo is a great Dr. she's very gentle,I like that she asks me how I'm doing.
Ultrasound tech pleasant, sympathetic and competent. Dr. Patel was friendly, and explained everything to my satisfaction.
Dr. Cough and the staff are always wonderful, especially the team at the Irvine office.
There was no need for a visit. I was charged a copay for the dr to tell me something which could have been done by phone.
Dr Walsh is a great Doctor I have gone to her for years.. The Doctor answers all my questions. The Doctor takes very good care of me.. Thank you
I was seen precisely on time and the experience was comfortable and thorough.
Dr. Cough is amazing! She takes the time to answer all your questions and never makes you feel rushed. She listens to your concerns and helps come up with solutions to ensure her patients are comfortable with their care plans.
The staff was kind, personable and reassuring. I didn't feel like just another patient and they were going through the motions.
My appointment with Lisa, she provides excellent care and service. She listens and prepares for her appointments by looking up my record and came in recalling my sons name and details from our last years visit. It was impressive.
Mary OToole is exceptional and we are grateful for her. I originally did the research to find an OB when we started our family. Thanks to God and Mary, our baby girl Amanda turned out perfect. She had trouble at birth and breathed in the fluid. Mary rescued her, and thanks to her and the staff (and God of course) she did fine! 9.7 and 3 days post due date. We are grateful forever!
- very nice office - friendly office staff, quick welcome / checkin process - low wait times - quick and pleasant office visit
I feel comfortable with the way Doctor Kim Lam treats me.
I was given clear information regarding questions I asked my physician.
On time appointment, friendly staff, caring technician. All in all a pleasant experience. Also went to my doctor for annual well visit/pap immediately after mammogram. All good!
I arrived early from my mammogram and was seen early. I appreciated not having to wait. Most doctors' offices are always running late.
Ultrasound tech was very caring and pleasant. Made me comfortable and at ease .
Lisa is always attentive, friendly, and very personable. She's patient during the appointment and has built a relationship with me over my pregnancy, so she knows about my family, my values, my concerns, etc. And that makes it easy for me to share my concerns and needs, and she's then able to meet my needs.
Dr. Naglestad is personable, friendly, thorough and takes great care with me! I really appreciate how knowledgeable she is and up to date on all the latest, on many things. She treats the whole person and is helpful with many ways to treat a patient.
Dr Cough took time to answer all of my concerns.
I like and trust Doctor O'Toole.
Didn't wait long. It's was a consultation for surgery.
Dr. Lam is always attentive, comprehensive, and willing to listen. She really cares about her patients.
I like have both mammogram and appt with Dr. Lo on same day. Appt, were on time. Dr. Lo is awesome! She really listens to me and did not rush me.
The receptionist and nurses are really nice and I absolutely love my doctor. She is so caring, empathic and has genuine interest in me as a person. :)
I have been with Teresa since 2004. She helped me through two pregnancies and has been wonderful to work with all of these years.
I love Dr. Mendelsohn! She delivered 2 out of my 3 children. Vanessa is the best too!!
Doctor explained findings well.
Dr D is kind, thorough, and a credit to her profession. She is knowledgeable and took the time to explain each step of the exam, it's importance in relation to my health, as well as educate me on what I could do in terms of preventative care. Dr D is amazing!
Very nice people and quick service even though I came late!
I did a walk-in and was able to see a physician immediately. Everyone is very kind and helpful.
I have utmost confidence in Dr Mendelsohn! I believe in her skills, knowledge and complete concern for me as her patient. She's the best GYN I've ever been to; I've complete confidence in having my female and overall health in her care.
Kindness and professionalism.
I have been seeing Dr. Walsh for many years. She is amazing, kind, and easy to talk to. I trust her completely.
I am always satisfied with this medical facility. From the doctors, to the nurses, to the receptionist, they always make you feel comfortable.
She made me comfortable and friendly and easy to talk to her.
Dr Raffo is thorough and always takes the time to answer questions and not in a rush to move to the next patient. A caring doctor.
Very professional great patient attitude.
Dr Winters is such a great doctor who I totally trust.
Dr Mendelsohn and nurse are amazing, caring, professional and I totally have trust and confidence in them
Dr. Kong is very attentive and explains very well what is happening and what her recommendations are.
The office staff is welcoming and everyone is very pleasant...I love Dr Norris she is kind and knowledgable.
On time. Very polite and with the exceptional manners
Staff and Carolyn (Nurse Practitioner) were kind, helpful, gentle, and on time.
Beverly is always caring and thorough. She has great bedside manner.
I have been a patient of Dr. Mendelsohn for 20 years, and I have never had a more positive connection with any doctor. She is smart, direct, caring and deeply empathetic. The BEST.
Dr. Koperek is always very professional, he cares about me as a patient. He always makes feel safe. He is knowledgeable.
Dr is knowledgeable & easy to talk to.
The technician was pleasant, helpful and knowledgeable.
Dr. O'Toole is very gentle and listens without being rushed.
Great to be able to have appointment with Dr. O'Toole, Mammogram, and Bone density all in one visit.
Professional, timely, friendly, did not feel like I was being rushed through any of the procedures.
it is so hard to get in to see her and it can take from 1-2 hr before you are done . I kind off feel that the office is getting too big and the main interest is the young people, its kind off sad.
The front staff are friendly upon greeting, nurses are attentive and detailed oriented, and Dr. Mendelsohn has an awesome personality that offers a friendly vibe and is fully invested in me as a patient and individual person.
Easy access, friendly office staff, quick to see doctor. Doctor was very personal and well liked personally.
Hi, It was a simple conversation and the doctor knew what I needed base on the information given. I felt I was listened and doctor was attentive to my needs.
He's efficient but friendly and asks questions to see where I am health wise and in life. You know, am I the well woman?
This office is not a happy accident. They are consistent, providing the best service. I've been coming to this facility for over 20 years. Teresa Whitman, is phenomenal. Simply put, she cares. Teresa takes the time to understand your concerns and with careful thoughts, she finds solution accordingly. Talk about consistency--what can I say, Teresa is simply the best.
I could not be happier that I came across this group like 3-4 years ago. Every time I interact with anyone there, I am extremely satisfied. NP Teresa was exactly what I thought she would be. It was my first time seeing her and I am thrilled to have been seen by her. We talked in depth in regards to my on going issues. She gave me great advice and of course, treated my issues righty away. She was an absolute joy to see and I will continue to see her for my needs. Melissa at the front desk was a pleasure and so friendly. Felt like I've known her for years. Scheduling anything via Patient portal is so easy. I'm very happy with the service this group gives me.
Dr. Johnson was on time, professional and gave me all the time I needed, not rushed but also thorough. Got my blood work added last minute & she was also excellent!
Easy check in, short wait time, not rushed. Professional, courteous and friendly staff.
Dr. Price is kind, patient, and understands the needs of her patients.
Both techs were very professional and concerned about my comfort throughout the procedure.
Dr Patel was very nice and made me feel comfortable and answered any questions I had thoroughly and I didn't feel rushed.
Lisa treats me as a WHOLE person. She is truly the most caring health professional I have ever met. I have never felt rushed. I always feel listened to, and I feel like she understands. I deeply appreciate her.
Dr. Mendelson is such a thorough and professional doctor. She instills confidence that you are in the best possible hands. I would never consider seeing another doctor!
Bev is a true asset to OCWMG. She is friendly, gentle and quick at her task! I have seen Bev for my annual exams, as well as IUD placement and removal, and every time she is wonderful. I love that she goes to the new Foothill Ranch location as this is close to my house and I love the beautiful new building.
Dr. Lam and her nurse practitioner Theresa are both very nice and spend time explaining things.
Very smooth checking in process; Very efficient amount of wait time to see the provider; Professional and compassionate healthcare experience.
Efficient office. MD easy to discuss issues with.
My needs were met. I didn't wait a long time. I was treated well and made comfortable.
Dr. Walsh is very thorough as well as very warm and concerned.
Taking the time to explain things and I'm telling me what was going on.
Both the nurse and the doctor were friendly, knowledgeable and efficient.
The check-in process was easy, I especially liked being able to fill out the forms online ahead of time. The waiting room and welcome staff were welcoming. The assistant was warm and friendly and it was nice meeting Dr. Lee.
Beverly puts me at ease every time I visit for my annual. No one loves to go to the doctor for a pap smear, but Beverly is very relaxing because she talks and listens.
Very well informed practitioner (Teresa Whitman) Great listener, kind, respectful, no rush, all questions answered. Facility was nice with friendly personel.
Dr. Johnson is very easy to talk with. I felt she did not rush me and was willing to answer all questions.
Dr. Lo was engaged with me as the patient. I appreciated her "chair side" manner. Made me less nervous. 2 Thumbs Up.
Fast check in. Appointment was fast. Got everything I needed in an annual exam.
Just love Dr. O'Toole and staff.
Dr. Mendelsohn and her group are very nice and caring. They don't rush you through your appointment.
Good bedside manner. I didn't feel rushed.
Dr. Lo was very personable and communicated very well.
I like Dr Lee very much she is very patient and answers all my questions. She is apologetic about hurting me in the procedure which she could not help but I really like her.
Dr. Price was called away for a delivery which delayed my appt. but the way it was handled by her nurse and Dr. Price afterwards was so kind and really made up for any inconvenience! I may book at another location next time but very much am highly satisfied with Dr. Price and her nurse!
From start to finish, everyone is friendly, helpful and caring.
Very efficient. Everyone is very nice, respectful and educated.
The doctor was very knowledgeable and easy to talk with, didn't recommend things to be done that we're not needed as I have been told in the past.
Dr. Dej is the best. She listens to what is going on and follows through with what is needed. I literally would be in bad shape if Dr. Dej hadn't ordered an ultrasound of my abdomen last April finding endometrial cancer. On that appointment, she listened to me and followed through with exactly what was needed. She could have just did an exam and sent me on my way. She is the best!
Short waiting time prior to appointment. Doctor listened to your problems.
I went to get yearly thyroid medication medication. I mentioned when scheduling the appointment. Nursed requested blood work ahead of appointment. During appointment Dr did NOT look at my blood work at all and was Unwilling to provide my prescription. SHE did NOT care about the patient . ANYTHING NOT in the uterus needs to refer to a PCP. WHAT kind of patient care is that?
Had to wait over an hour to see Dr Winter because they were able to take me early for my mammogram and then Dr Winter was running late. The girls at the front desk as well as the girls at checkout are lukewarm at best. Not very friendly. The nurse that takes you back is the same way. Actually, the one I had this time was rather confrontational and I didn't appreciate it! It appears to me that everyone enjoys talking and the patients are an after thought. I miss Dr Martin. He was so personable and took time. Now, it's more of a rush. Sad, really.
The office met me kindly and I was seen promptly. I was given time to ask questions and the doctor and nurse took time to answer my questions. A very good experience.
Attentive, polite, understanding, caring
Very patient and listened. Very compassionate
Dr Norris Walsh has been my doctor for over 20 years. She has shown an interest in and has cared for me as a whole person- asking not only about my physical health, but also caring about my marriage, my children and my work. I have confidence in her skills as a doctor, not only as an OB/GYN, but in caring for my overall health. She has overseen my bone density issues and my high glucose concerns. The baby girl she helped to deliver in 1999 is now a patient of hers. I am so thankful to know that my daughter is in good hands when she sees Dr Norris. I'm very blessed to be one of her patients.
As always, Dr. Mendelsohn was professional, and spent a good amount of time with me, making sure that she answered any questions or concerns that I might have had.
Dr Price is great. Office is well organized and runs smoothly
Dr. Mendelsohn is the absolute BEST!!!
Everyone was very friendly, made me feel very comfortable because I was extremely nervous and they were quick and efficient!
Accomplished everything I needed to.
Dr. Johnson is very informative and listens to what I have to say. She's very friendly.
Dr. Priestley was very kind, patient, and personable. She took her time and explained everything she was going to do. She was very nice!
Dr. Johnson is very kind and thorough. I feel comfortable in her care.
Beautiful and clean facility. Excellent bed side manor. Answered all my questions.
Mammogram results showed I had a lump. The OBGYN did not feel it. Someone called and scheduled me for an ultrasound at Hoag. Then I ended up getting a biopsy. Luckily no cancer, however no one from your office called again. I would have expected Dr Raffo to call.
Everyone at the office is friendly and very professional.
Love the attentiveness of the doctor and staff. Didn't have to wait too long to be seen which was nice
Appointment was on time. Doctor Mendelson was approachable. All the staff was professional.
It seems she really cares, listens and asks the right questions.
The doctor was very knowledgeable and has a great "bedside manner"
I really appreciate my Dr's approach and caring demeanor.
Always kind and knowledgeable
The ultrasound tech seemed very thorough & experienced.
Dr. Koperek is a wonderful doctor. I have been seeing him for years. I trust him and very comfortable with his professionalism and kind nature.
Very little wait time, efficient etc.
Great front office and back office and Dr Patel answered all my questions in a great and nicely manner.
I was seen on time all my question were taken care of.
Dr. Mendelsohn's care, knowledge and experience.
I went to the new facility is Foothill Ranch - beautiful! And it was great to see Dr. Koperek.
Doctor was very compassionate and office staff was very kind and helpful too. Doctor was thorough in testing.
Very courteous staff, friendly, excellent service, on time.
The staffs are accommodating. Dr. Cough is great with explaining every details of what I am going through with the pregnancy.
The friendliness and professionalism.
Everyone is very sweet, expert and helpful.
Dr. Mendelsohn and her staff are always very welcoming.
Dr. D is really good and made me feel so comfortable and I was glad that she knew about Turner syndrome I would recommend her to my friends
Staff is polite, wait time was reasonable and Dr Lo is terrific. She takes time to listen, she remembers me from visit to visit, and she is personable .
The office was nice, updated, and very clean. Loved my doctor and her staff. Very nice and friendly. Also loved the sweet new patient gift at the end of the visit:)
The overall process is above my expectations. Facilities; parking; waiting time and final report in a timely manner.
Was friendly, positive, took the time to meet with me
The overall treatment. No waiting. Friendly and efficient staff. Knowledgeable doctors. Caring.
I've been seeing Dr. O'Toole for a few years now and I'm very happy with her. She listens and makes good recommendations for me. I have no reason to change.
Active listening and response, approachable, no nonsense approach.
> very long wait for OB appointment . > confusion over services being provided, type of service scheduled and not communicated effectively to patient.
From the first phone call to the exit of my appointments, everyone has been friendly and accommodating. Most doctor offices don't listen and are too busy to be bothered. I appreciate feeling heard from everyone I have interacted with. I never feel like they are rushed to get to the next person.
Because Dr. Koperek is thorough and professional, patient and kind.
Dr. Katherine is very sweet and she has a gentle spirit. She did not rush through procedures, instead she took her time to answer questions and examine me.
Dr. Dejbakhsh is probably the best doctor I have ever dealt with before.
Dr. Lam was attentive to my needs and questions. The staff was polite and professional. Office is beautiful and acceptable wait times. I couldn't have asked for a better experience. I just hope they are able to do OB care with HOAG soon.
Dr Priestley is a very kind doctor who never rushes you and cares very much about her patients. She does your wellness examination with minimal discomfort. Always ask how you are doing over all. I live in La Mirada so she has to be a good doctor for me to drive out there.
Everyone is helpful and the process of getting a mammogram, bone density and examination went smoothly from office to office. I LOVE Dr. Johnson, she is so thorough and kind.
Beautiful facility and very little wait time. Love Dr. Peters, too.
Dr. Mendelsohn is extremely thorough. She clearly cares for her patients and their best interests. Having new medical insurance, she made sure to send my labs to a covered provider and offered to help me find a new general practitioner who is covered by my new insurance.
Dr. Chung is very knowledgeable and answered a few questions that were on my mind. I love her caring approach, and her interpersonal skills.
Nice facility, not busy and easy parking
Dr. Chen is very patient and thoughtful. She provides detailed instructions regarding the treatment and self care. The staff are friendly and helpful. The facility is new and comfy. The patient portal offers a great way to communicate with doctor.
Dr. Price patiently listens to my concerns and takes time answer my questions.
Dr. Johnson was warm, kind, thorough, and gave me the time I needed. It was also a relief to be in a room with women for the exam.
Dr. Mendelsohn is very caring and spends good enough time with each patient to make sure all your questions are answered. She explains things in detail.
[Satisfied because of] everything
Everyone was very polite and efficient. Short wait time as well for everything.
Dr Peters is not interested in my care.
I got 4 different things handled in a timely fashion - mammogram, ultrasound, pap and blood work
Dr. Lam is always very friendly, approachable and knowledgeable with my questions. Plus i was seen on-time and was in and out pretty quick.
The Dr and her support staff seemed genuinely concerned about my comfort throughout the entire process. They were also wonderful about communicating the procedure and addressing any questions/concerns I had.
Dr. Kong is considerate and thorough, however, I'm still waiting for the results of my mammogram.
The staff at both locations, Irvine and Laguna Hills, are wonderful. They were very kind and were very quick to provide assistance.
The office is efficient. Dr. Koperek was ready for me and as always, friendly, efficient, comprehensive and easy to communicate with.
Lisa always makes me feel like I am truly important and that she truly cares about me.
I just love Dr. O'Toole. She is caring and through. She always makes sure I'm up to date with all my tests and reminds me to do what I need to do to stay healthy. Also the office staff is helpful and kind.
Met Beverly for the 1st time and she was great! Made me feel very comfortable and she was very thorough.
Friendly staff. The doctor helped ease and normalize my anxiety.
Mary listens, takes time and never feel rushed in and out. Truly a sincere woman.
I had three appointments and everyone was on time and professional.
Doctor Lee is very kind and patient.
Like Dr. Lam and staff. Friendly. Was surprised the rectal exam wasn't done and no one else was in the room during the exam. But I'll be back.
Dr. Price is the best!! She takes the time to answer all your questions.