The facility was was so nice and clean. The staff was professional and respectful. Dr. Mendelsohn is the best!
Made me feel confertable and solved my problem!
Was quick and easy, the technician even showed me the images right then, comparing last years to this year.
Office staff and facilities are excellent. Dr. Norris-Walsh listened very well and addressed my concerns perfectly and looked for best possible solutions including specific medications and their costs with my insurance. The nurse that took my vitals and first information was also very helpful and attentive.
Dr Chung is very professional and helpful. She made me feel very comfortable and showed concern for all my issues.
Dr. Chung is very smart, caring and thorough in her examination process, and in her thoughtful communication skills. I saw her when she was with another group, and was relieved to have found her again. She's everything I look for in a physician.
Dr. Lam takes her time with patients to make sure all questions and concerns are covered.
Dr. Lee is methodical and keeps and monitors my pap smears carefully. She goes over my results and the options available to treat the cancerous cells.
Dr Johnson was friendly and thorough.
Amy understood my concerns and was well educated in her responses
I received very good care, I believe the issues that became present with my pap smear and mammogram were immediately addressed and taken care of . I was put at ease not having to wait for another follow up appt.
Dr. Mendelsohn is wonderful. I have been going to her since I was pregnant with my son. 29 years.
Pleasant & polite personnel, prompt service.
Great care, clearly explains medical terms, quick response.
Excellent bedside manner, professional and wonderful customer service.
[Highly satisfied] Because all my questions were answered.
Dr. Raffo is personable, explains her observations, and I didn't feel rushed as she performed her exam.
Friendly staff, great ultrasound experience.
Considerate, professional, knowledgeable, and helpful manner of my doctor, and staff.
Appointment was on time. The doctor was excellent. Great expertise and very personal bedside manner. Thorough and supportive. Good follow up.
My doctor was amazing, knowledgeable and took time with me. She asked all the right questions
Although I had 2 procedures done I was very pleased with the staff and how professional and kind they all were. I was nervous and they all me me feel comfortable and answered all of my questions.
Everything from check in to my visit with Dr. Lam was easy. Everyone was so kind and accommodating.
Susan is the best dr I have ever encountered. Her presence alone is comforting and I automatically trusted her upon my first time meeting her. You can tell she has years of experience and knows what she is doing and really cares for her patience. My last visit ended in some very unfortunate news and she handled me with the utmost patience and care I felt so relieved to have her as my Dr.
I think Dr. Raffo is great. I have never been to the Irvine office before, I liked this office very much, easy access and plenty of parking.
Dr. Priestley always does my pellets and she always answers my questions and is very thorough.
She is caring, knowledgeable and that's all you need from a physician.
Dr. Cough was really compassionate with my questions and my unease about an exam. I experienced no pain and minimal anxiety. She's a great physician.
Dr. Price and her team were outstanding!! Professional without being stuffy. Amazing energy, friendly, gentle. Took time to talk with me! Gave me advice on matters that concerned me. Outstanding!!!
The doctor and staff were all very professional and nice. The doctor patiently answered my many questions, which helped give me assurance.
Dr. Norris-Walsh quickly identified my issue and was able to handle it in the appointment. I always feel heard and cared for by her. The staff are extraordinary as well.
Dr. Cough and her staff are incredible. She is attentive, informative and so so caring. When I send emails I hear back quickly. I never feel rushed during our appointments. She is just the best.
Limited wait time, friendly staff, knowledgeable and personable doctor
No wait time, treated with respect, spent time answering my questions
Doctor was very nice. She did not rush and was willing to answer any questions
Everyone was very friendly and efficient.
Dr. Raffo is one of my favorite doctors. She is very nice and caring doctor!
The tech was very nice to deal with you and all went very smoothly
Dr. Raffo just goes above and beyond. Love her so much
I enjoy meeting with Dr. Priestley. She is thorough and puts me at ease.
Dr Lo and Barbara were wonderful throughout my pregnancy. Your client service coordinators are stellar, they always keep things running smoothly even though you guys have been very busy!
If there was a 10 rating I would go even higher. Always professional and compassionate. Recently moved to Hawaii and flew from Hawaii for My appointment. Will not change for a new provider because I just love this group and doctor Raffo
Dr Raffo - is thorough and efficient and also kind and caring. Love her.
It is always so good to see Dr. Raffo. She is attentive, compassionate, and knowledgeable.
They were very efficient and quick. I liked that I was able to fill out all the paperwork online prior to my visit. I had set up my mammogram for right after the exam and they allowed me to fill out all the paperwork for that while I was waiting for the annual exam which made the mammogram afterwards very quick.
Physician is very knowledgeable and keeps up to date on her patients. Dr.Lee has a great bed side manner.
Technician was very thoughtful, caring, and thorough.
Dr. Patel is amazing. She listens, she thoroughly answers questions, and she does not rush you.
She and her staff are amazing. Knowledgeable and caring
The staff and doctors were all so kind and incredible. Very kind and made my surgery prep a good experience. The level of humor was appropriate and comforting and yet they were open to questions about the surgery at any and all times.
I have gone to Dr. Raffo over 20 years. She is the best!
close, easy and a new beautiful facility
Very kind and proper service Clean facility
Dr James took time to talk personally with me in his office, very pleasant and knowledgeable And the rest of the exam was very professional
Doctor also is attentive, extremely knowledgeable and helpful. She is very friendly and easy to talk with.
The doctor was very kind and helpful and didn't make me feel rushed.
Quick and easy appointment. All information was communicated thoroughly and staff we kind and listened well.
Dr Raffo is caring, professional and the entire office is responsive and friendly.
Dr. Johnson is always thorough and I don't feel rushed through my appointment.
The doctor and her staff were professional and thorough. I was given time to ask all of my questions. Appointments for additional routine tests were made before I left the office.
Very cooperative staff and good technician.
I love my doctor but I don't like having a scribe in the room too. I feel reluctant to share all
Professional office staff, experienced physician who took time with me.
Professional, clean, and on time
Appointment was on time and as always a very friendly dr and staff
Dr. Johnson provided the required services.
I got an ultrasound since I'm pregnant staff was so nice then had a visit with dr Patel she walked me through everything I should expect and her recommendations she's amazing! The facility was so nice as well and I felt comfortable being there.
Dr. Kong and the office workers are so knowledgeable and make me feel extremely comfortable.
the tech was so nice and friendly. Also the appointment was on time, which was so nice.
Front and back office staff are always friendly. Dr. O'Toole is fantastic as usual.
Professional and courteous.
[The patient chose not to leave a comment.]
An efficient doctor that listens and does her job well. Good safe distancing and other Covid protocols. Everyone pleasant, good at their jobs.
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[The patient chose not to leave a comment.]
Wait times were usually short to see Dr.James. He's funny, quick yet always gives you an opportunity to ask questions He refers you to other specialities as appropriate. He's thorough with what he does and is reassuring whenever there are concerns and allows you to be in charge of how you want to proceed with things in your pregnancy. It's been a great experience being under his care for my pregnancy.
They took me early for my appt. Dr and assistants very knowledgable, kind and patient.
On time appointment, Dr was through, pleasant and made procedures painless.
Dr. Lo is great. She help me do a natural delivery after I had a C-secession.
[The patient chose not to leave a comment.]
Dr. O'Toole was very professional and easy to talk to about my concerns. She was friendly & personable, and I had confidence in her experience as a long standing physician at OCWMG.
Office members and doctor Chung were very kind and friendly
The medical staff make me comfortable and they're very competent.
Prompt diagnosis and treatment plan...meds were prescribed to my pharmacy of choice...meds delivered to my home by end of day
The technician was nice and gentle during the sometimes very uncomfortable procedure.
She is a very caring and thoughtful doctor.
Dr James is very knowledgeable and I trust his guidance. He was my previous ob/gyn for births I have had felt assured and cared for by the practice.
Warm interpersonal manner. Good explanation of options. Always concerned about my comfort. Very responsive about prescription refills.
Amy was pleasant, knowledgeable, and thorough.
The doctor is always very caring and kind. Answers all my questions and takes time to make sure to examine me properly. Cant say enough good things about her
They were on time and I love the honesty of Dr Mendehlson.
I'm very satisfied, excellent doctor and excellent nurse team
[Highly satisfied] because I felt Dr Dejbakhsh was very responsible and cares.
I had a biopsy & all the staff was great
Lisa takes the time to listen, shows concern, and very thorough
Dr. Johnson helped me through a difficult diagnosis and offered effective treatment.
NP was very professional, knowledgeable and friendly. This NP was filling in for my regular NP and was very pleased with her.
Cambria Tuttle was so patient with my questions. She made me feel so comfortable and went over multiple solution options and did not just provide the easiest solution to my issue.
Love the new facility and the upgraded technology
Everyone very helpful and efficient. Very pleasant visit all around.
Dr. Cough takes her time with every patient and actually listens. Best provider out there!
Dr. James answered all of my questions and was wonderful
Dr. Priestly is wonderful. She listens, gives you time and attention, and tries to help. The only reason I didn't give this a score of 5 is because of the excessive wait time.
Dr. Lo is always kind and remembers patient details.
Minimal wait and the tech was very nice and understanding. I was out in less than 30 minutes.
I love Dr. Mendelsohn! She is the best doctor around!
I was greeted by a friendly staff, my wait time was short and as always Lisa Sherwood is amazing.
Easy to get to, nice facilities, great receptionists
Dr. Mendelsohn is always professional and thorough. She knows how to put me at ease about a procedure. Beyond that, I just really like her personality.
Technician was very nice and patient. Procedure was smooth.
On time and courteous and helpful. Answered all questions
Dr. Koperek is a highly skilled physician who seems to really care about his patients. He is the best I have ever found. He makes a real effort to make sure patients are adequately informed and is always available to answer any questions.
Best OB Gyn Doctor. Convenience of the location. Best services from the register, nurses, Dr. O'Toole as always, the mammogram set up, the technician and all of the assistants. The new location in Irvine is great with its set up and its furniture and everything. The scent and the waiting ambiance is not similar to hospital or clinic it's more like of a spa or resort lobby. The parking convenience.
There wasn't a wait. Dr. Priestly was thorough, informative, and not in a rush.
The professionalism and behavior of provider is so pleasant that you feel really comfortable and good. She is caring and motherly
I accidentally arrived at the wrong location. I was suppose to go to Irvine. The front desk was very kind and accommodating and were able to get me in at that location the same day. The Dr. was very attentive and friendly and made me feel comfortable and explained everything very simply and efficiently.
First of all I adore Dr. Norris-Walsh. Secondly I was thrilled with the new facility and having everything under one roof! Terrific!
Dr. Price listened attentively while I was describing my continuing medical problems and she suggested several alternative/ additional medication options to me.
I left a provider I had been seeing for over 30 years to see Dr. O'Toole. I also left a medical group to see her. She was everything I expected and more. She took the time to speak to me and wasn't rushed. She gave great medical advice and even shared personal experiences. I feel my health and well-being is in good hands under her care.
In and out quickly. Efficient exam, questions answered.
I love Dr. Mendolsohn. She is very knowledge, personable, and efficient.
All of the staff had great bedside manner & were very welcoming. The Dr was also very informative but really listened to everything I had to say. Facilities were very clean and safe feeling. Also incredibly convenient to be able to have blood drawn in the same office during the same appointment.
Dr. Ann Marie Raffo listened carefully and answered my questions completely. She is knowledgeable and experienced in her specialty. She has a wonderful touch. I trust her totally.
Liked everything about the office- front and the MA in back. Loved Dr Chung, very pleasant and informative . Highly recommend!!
The doctor was thorough, quick and funny.
Everyone was kind and helped with everything in a professional manor.
They did not go over the images and just kept pushing the mammogram. We're not able to talk about anything over the phone or answer my questions. Always Leave feeling like I did something wrong. Not encouraging and it has been that way in the past too.
Dr Raffo is amazing. I'm lucky I'm a healthy patient so I do t I've any big issues, but I trust her with my health and she makes a not fun experience easier.
The staff in the front desk was very pleasant and welcoming. The lobby was clean and practicing safety and the people were socially distanced. The wait time was not very long. The doctor, Dr. Chung is thorough and caring. I felt being cared for ( as a new patient). I am highly satisfied!
Dr D. Introduction. Made me feel at ease. Explained everything. Set me at ease.
I absolutely love Dr. Price. She's extremely thorough with her examinations, explains everything with extreme detail, and overall so lovely. She has been my Dr. since 2016. She's an amazing Dr. and who really care about her patients!
Lisa Sherwood's deep empathy for my sexual history put me at ease before the IUD insertion process. What could have been a painful procedure, was not painful at all, mainly due to the fact that Lisa listened to my fears and put me at ease. While any type of gynecological visit is not ones that women look forward to in general, I do not mind them much because I look forward to seeing Lisa Sherwood. She is completely professional, yet her empathy is what makes her shine. I will continue to be a patient of OC Women's group as long as Lisa Sherwood is a provider of patient care.
Although I haven't been in a while, I've been a long-time patient at Oranges Coast Women's Clinic. My previous doctor was Dr. Carol Kaminskis and she has since retired. So, it was high time I went in for "an annual" pap/well women check-up and Dr. Patel was available when I wanted to be seen. She was very personable yet professional, took as long as I needed, and answered all my questions. I did not feel rushed.
Checked in ahead of time so minimal wait. Mammogram was very quick ... in and out fast which is great especially with such a painful procedure.
Great customer service at the front desk, super nice facility, almost no wait. Dr Johnson didn't rush and was super nice.
I didn't have to wait too long! Plus I love Dr O'Tool! I've been going to her for many years.
Everyone was very friendly and the office was very nice and clean.
The staff is super nice and remembers me. The Dr of course is up on her stuff and is always so amazing.
Everyone was super friendly and the doctor actually listened to what I had to say
Both the ultra sound tech and the dr were very helpful and personable.
I've been a patient here for years and have always received the very best care. I love Teresa Whitman.
Everyone was very friendly and professional. Little to no wait time at any stage. Scheduled both my mammogram and OB/GYN annual visit on the same day, back to back to make it easy on me. Fabulous treatment!
Dr. Koperek is exactly what anyone could possibly ask for in a physician. He is not only exceptionally skilled and knowledgeable as to what is needed medically, he treats the whole person. You know you are in the best of care and he makes you feel as though he truly cares for you and about you. He also explains everything so that you understand and are well informed. Love this man.
Dr Price was knowledgeable, thorough, friendly and explained everything very well. She honored my choices about preventive screenings. At the same time she would have informed me if any medical tests were indicated. I very much value her respect for individual choice alongside her medical expertise.
They were spacing out appointments, cleaning well, everyone wearing masks... I felt very safe. They even let me forgo the washable gown and just let me pull down my tank top to do my mammogram.
Entire Office staff was friendly, empathic and accommodating.
The check in progress is easy. My provider is always willing to answer all my questions and spend the time to make me feel comfortable and give me all the information I need.
It was so good to see Dr. Kong again! I hadn't seen her since my 6 week post partum exam. She is so kind and makes me feel so comfortable.
The imaging was done efficiently, technician was friendly
Dr. Priestley is amazing and the Ultrasound tech was super nice.
I had an ultrasound, biopsy and mammogram done. It was nerve wracking, but everybody involved was caring and explained step by step what they were doing. Also, periodically asked how I was doing. Not to mention the call from Emma the following day. They're all pretty amazing!!
Very professional, knowledgeable and detailed oriented when it comes to explaining things I have questions with. I am very happy with Dr. Kong! The staff is friendly and welcoming!
Customer service and service rapidness.
Dr. Kong is very kind and she spent time talking with me for my questions and explained very clearly in Korean. She is an excellent doctor that I can recommend to others.
The Dr was very patient and kind she answered all my questions and more I really liked her
Everything was perfect except waiting time to visit the doctor. It took longer than I expected!
The women that worked there were wonderful throughout my treatment. It was easy to find my way around & very organized there & everyone was friendly, efficient, informative & handled themselves very professionally. I felt very good about the way they treated me in this very sensitive type of testing.
Dr listened and had recommendations
Dr Johnson is wonderful. She takes her time and answers all your questions. She is very thorough!
The doctor and nurse were wonderfully attentive and had soothing personalities that helped my insane nerves. All my questions were answered. I didn't feel rushed. All around great experience
Extremely professional and helpful in recommended services
Dr. Patel explains options very clearly and to the point. I really appreciate her.
Appointment was on time. Staff was efficient and friendly.
The gal who did my mammo was a gentle as possible and had all of the information. Dr. Johnson was very pleasant and answered all of my questions
I really liked that I was able to make appointments for my mammography and bone density scan right in the office after my checkup. Also, I really appreciate that I can now get those tests done in the same building as the doctor's office.
Dr. Mendelsohn is just the best. I wish I liked all of our doctors as much as I love her.
Longtime excellent care by Vanessa and Dr. Mendelsohn. Service, knowledge, time taken to talk, and care to use in network lab.
I've been a patient of Dr. Mendelsohn for almost 30 years, so it is always great to see her and Vanessa. My appointment was on time, Dr. Mendelsohn is always very thorough and takes the time to make you feel valued.
Didn't have to wait long and the staff is always very friendly.
Dr. Cough is prompt, explains everything she will be doing and asks about other tests that I should take.
1. Building/location is amazing 2. Not very busy when I went so it was nice; felt like an actual doctor's office rather than a clinic (like most doctor's offices) 3. Front desk lady, MA, Doctor Dej and the ultrasound tech were all very very nice. It was just a great experience overall and I really wish all of my doctor's visits were this pleasant.
I love Dr. Mendelsohn and her bedside manner. I feel like I am visiting a long-time friend every time I come for an appointment, but I also feel extremely confident that she is aware of or will catch any health concerns and recommend the appropriate follow-up. Vanessa is great too. The wait time was reasonable and the front office staff were very friendly and welcoming. The facilities are clean. It was a very positive experience.
Appointment scheduling is ready and clear through online portal. I was seen promptly. The Dr. and staff are thorough and make me feel well attended. I appreciate that the Dr. is always willing to talk through my many questions and give a lot of information.
Doctor Koperek is knowledgeable and takes the time to listen and answer questions and concerns without judgement
She takes the time to listen and offers helpful advice and suggestions. She truly cares. I have never felt rushed or ignored. She is kind and the office is a warm environment.
I feel Lisa has my best interest and she is so easy to talk to. I feel very comfortable talking to her about my medical concerns she is a great listener and I trust her.
[Why are you highly satisfied?] My doctor, Dr. Mita Patel is the main reason. She is really great. She is patient and was there to answer all my questions without making me feel that I needed to hurry up.
I felt doctor performed exam well, gave me her medical opinion and referred me to physical therapy which I believe is helping.
[Highly satisfied because] My confidence in my care.
Dr. Raffo is a fabulous doctor, caring and a real listener.
The tech, was great, comforting, caring, sweet...
Test and procedures explained well. MD's examination very thorough. All done in a day. Great experience.
Dr. Priestley is a WONDERFUL doctor, and I trust her completely. The staff was friendly and professional, and I never had to wait.
I work in healthcare and I felt like my doctor did not at all care about my concerns. I felt very dismissed, and just like a number he needed to check off his patient list for the day
- You robo call me multiple times to make an appointment, but never leave a phone number where to call. - I find the phone number and call, only to be told you aren't making phone appointments, to go to the portal. - The portal was down. (When it works, it is handy.) - I show up to my mammogram and am the only patient with about 8 staff behind the table. I gave the woman my name, and she casually asked if I have had my COVID shots. I said yes, yesterday. Everyone looks at me. She says, "Oh, if you get your mammogram within 4-6 weeks of your vaccination, it can show you have cancer. Do you want to reschedule?" To which I replied, "You all are the experts. SHOULD I reschedule?" So I had to reschedule. And take more time off work. HOW HARD WOULD IT HAVE BEEN FOR YOUR WORKERS TO HAVE: (1) An answer that doesn't involve you might show you have CANCER and (2) have all the staff who are just sitting there try contacting other people who might have to reschedule? - When I have my appointment every year, the nursing assistant always asks about how many children I've had. I had three. With OCWMG. Same doctor for about 27 years. Don't you keep records? It would make us feel more secure if you could confirm what you should already know. I know this seems like a lot. But the medical care you all give is amazing. The communications should match.
I adore Dr. Norris-Walsh and I know I am in good hands and that she truly cares about my wellbeing.
The technician was very personable as well as professional. My appointment was right on time and I appreciate that.
It was very convenient to schedule my mammogram and doctor's appointment at the same location on the same day, with consecutive appointments.
I love Dr. Mendelsohn! She is brilliant and has a wonderful bedside manner!
Amazing kind and thorough.
Dr. Price is passionate about obgyn care and it shows. She is always in a great mood and makes sure every task is completed efficiently and safely.
Friendly staff. Clean Environment. Prompt and professional service.
Dr. Price is a great doctor. I feel like she really cares and takes the time to explain things to us. Love the location in Foothill Ranch!!
Care from Doctor and accommodating and friendly staff.
Dr. O'Toole is truly the best. I've been going to see her for over 20 years. The very best.
Very pleased! Theresa Whitman is very professional and very easy to talk to.
Dr. O'Toole is the most wonderful doctor ever bar none!
I respect my provider and she has given me good care for several years. The new Hoag location is awesome and the staff knowledgeable and thoughtful.
Always made to feel comfortable and welcomed any questions. everyone was Kind and courteous.
Had both a bone density and a mammogram done during this visit. Everything went smoothly and I didn't need to wait between appointments.
I really like Dr. Johnson. My experience at the facility went really well. Easy to find the building, park, check in, mammogram. Great experience.
Great staff, felt comfortable and taken care of. Great doctor who really cares and makes sure you feel comfortable. Appointments don't feel rushed!
She was fast and straight to the point, she was talking to me during the entire procedure of inserting an IUD. She is trustworthy.
Minimal waiting. Tech was very friendly and helpful.
Dr. Koperek is knowledgeable, compassionate, and has a great sense of humor.
On time. Coordinated care and appointments. Dr. took her time with me.
I have been to this practice before. Dr May performed my surgery which is why I came to the practice in the first place. I was a new patient for this Doctor. She could not have cared less. The appointment was rushed it lasted about 8 minutes. She was not interesting In answering my question. It seemed as if there was nobody in the office at 8:am. She was not interested nn my current health or any questions I had. I wanted to move from a compound to the pellet but she brushed past my question and said someone else. The PA who took my information prior to the doctor entering did not listen. I brought a current prescription of my hormone replacement compound to make sure it was current in my file. She assured me she had it all. I asked multiple times as the prescription changed last year. I requested the prescription be renewed. The pharmacist filled it and noted the doctor had changed the prescription. Of course it was wrong and cost me $55.00. It was not a good experience. I likely will not return to the practice as you are so busy.... I was looking for a doc who actually was interest in their patients. Very disappointing.
Dr. Lo took time to talk to me about pros and cons of treatment for my situation.
The front office staff, nurse and doctor were really nice and thorough.
I'm always satisfied I've had the best care for the last 44 years!
I was treated well and courteously. The wait time was short and my doctor was attentive, gentle and pleasant.
Dr.Kong's kind,clear and detailed explanation.
Appointment wait time has consistently been 40 mins to an hour every visit at the Irvine office
Loved the comfort of the patient rooms, the doctor was very thorough, answered all my questions and didn't rush me at all.
Dr. Sheila is an amazing doctor. She never rushes, always spends time with you answering your questions etc. She's my favorite OBGYN by Far!
Friendly reception, no waiting, awesome service.
Dr.Raffo listen to my concerns,very professional
Dr. Chung knows my history, answers all my questions, asks me questions, and makes good recommendations and suggestions. She's quick without rushing. I feel she sees me as a person hence it seems a more wholistic approach to my healthcare. I've followed her from another practice. I've relocated to another county yet still make the visit to see Dr. Chung.
Dr. O'Toole is a wonderful doctor. Not only is she highly skilled, but she takes the time to connect on a personal level as well. She remembers you as an individual (and I can imagine that isn't easy with ALL of her patients). She not only hears, she listens. That is extremely important to me as a patient. I've been to doctors that don't do these things.
I wasn't told I would have a biopsy at my consultation. If I had known a biopsy would be performed, I could have taken Xanax to prevent the panic attack I had as I check out. I also could have taken something before the appt to help with pain before I got home. I'm not sure who should have told me but perhaps it was whomever scheduled my appt?
The doctor & all of the staff were very nice, attentive, thorough, & organized. I had 3 appointments (mammogram, bone density, & annual check up) and they all went very smoothly. They always do here.
Appointment was on time and the dr. Spent the time she needed with me..
She was very short and dismissive. Brushed off my concerns and just kept telling me to "hang in there". I was unimpressed, annoyed and discouraged.
They are all friendly and made me feel relaxed.
I absolutely love Dr. Mendelsohn. She delivered my second son about 12 years ago. When my insurance changed around the same time, I had to change doctors unfortunately. As soon as I got new insurance about a year ago that had Mendelson the list, I almost celebrated! I actually called my sisters to share the news because both of them loved her as well! She is the best doctor that I've ever had. Dr. Mendelson shows a genuine care for her patients, willingness to accommodate schedule conflicts and her personality is absolutely awesome!
Dr. O'Toole is always caring and listens to any concerns I may have.
I asked Dr. Winter some questions about hormone treatment and he spent a lot of time explaining the pros and cons then he let me decide what I felt comfortable with.
Dr. Mendelsohn is great. Personable, kind, compassionate and knowledgeable.
No waiting time and receptionists are friendly.
Dr. Koperek was very thorough with information shared. He was not rushed and made me feel as though my care mattered. That's rare these days.
She explains and understands my condition in detail. I suggest a specific alternative to my question. Her treatment is very comfortable.
The front desk staff was very friendly and made me feel welcome. The location is beautiful and I just love Dr. O'Toole... she never makes me feel rushed, she's very personable and asks about my family all the time. She's a very caring doctor and I am just lucky I found her.
Dr. Winter he was very through and warm friendly give his opinions!
I wasn't aware that my diagnostic mammogram would cost be $513 out of pocket. A preventative mammogram would have been covered under my PPO insurance but since it was diagnostic, it wasn't. I wish someone would have let me know in advance.
Was really professional/fast, I really love everything with Orange Coast Womens....
Expertise of the doctor. Compassion and kind care to treat a patient.
Dr Chung is straight forward and gives me all the information I need to make the best decision.
Procedure was easy, technician was very friendly and competent.
Dr. Dejbakhsh was fantastic. So friendly, comforting, and reassuring in an uncomfortable situation. Did not feel rushed. Explained everything thoroughly. The nurse/assistant was also incredibly friendly and warm. Made me feel at ease.
Friendly professional staffs and doctor care.
I was treated with professionalism by the office staff, medical assistants and the doctor. All my questions were answered.
Dr. Mendelsohn and her staff are wonderful. I couldn't be happier going to see her. I trust her and her opinion. I have actually referred her to several friends because I'm so thrilled with her.
Everyone was professional and the whole process was quick and easy.
Dr. Mendelsohn is highly knowledgeable and is very easy to speak to, she's an exceptional doctor.
Dr Mendelsohn was on time and always so kind, considerate and professional.
Been going to Orange County Womans Medical Group for years and plan to go for many more years. It always has been a very satisfying place. Everybody is always very kind.
I felt any concerns I had were heard and time was given to make sure I understood all my options. Dr. Winter was excellent in addressing all of my questions.
Professional, all staff were friendly helpful and accommodating. Facility was convenient, elegantly decorated and pleasant, clean
Not crowded! Love dr Raffo and office staff
Everyone was very friendly and I got in right at my appointment time.
Dr. James was friendly and answered questions in a manner that did not feel rushed.
I had blood work done and had questions about the results but didn't get a response at all. Not good!
The nurse was very friendly, Dr. Cough listen to me patiently and answer all my questions.
I think Dr. O'Toole is very knowledgeable, patient, informative. She really listens to you.
Doctor is nice and explains everything. Staff is nice as well.
Exam technician was kind and caring for my comfort. Dr. Dejbakhsh was thorough in her explanation and gave me good information. She also communicated via the portal.
everyone was very professional and kind
Like I wrote before for 38 year I was used to Dr.May things are different now.
Dr. Mendelsohn is thorough and consistent.
Answered all my concerns. Good beside manner. Very professional, always makes me feel comfortable. I like the office staff.
Was able to schedule ultrasound, mammogram, and annual exam at the same location in one day.
Doctor took time to listen to my concerns and explained possible reasons for them.
I had a bone density test first and I arrived maybe 25 min early I only waited maybe 15 min and was taken care of there, so then I arrived even earlier for my annual gyn I had done my check in questions on line prior to my appointment and still only waited 15 min in an uncrowded reception area (very pleasant). Everyone was very organized and helpful. All in all a very eased appointment.
The staff was very kind and helpful. Everyone made me feel comfortable and the doctor was easy to talk to.
Teresa listened to me, understood my frustrations and current need and responded accordingly. She was very helpful and encouraging.
Very nice and made me feel comfortable.
Dr. Mary O'Toole is always very professional and explains all procedures thoroughly. Patient and good bedside manner.
Dr. James is an excellent doctor. I also appreciated having the ability to get a mammogram at the same location.
The location was very good . The doctor was very nice and seemed seemed quite knowledgeable , encouraging and proficient.
Dr. Patel is awesome! She makes you feel very comfortable and very kind!
The efficiency of the process and not waiting long.
The office appeared well-organized and efficient. Dr. Patel was considerate and thorough, with clear and thoughtful communication. Also had a mammogram-- good experience. And I am a picky consumer, retired to Dana Point from the Boston area where especially as an academic physician's wife, I was accustomed to outstanding medical care.
How fast they got me in and out. Cleanliness. Friendliness.
Have gone to Dr. O'Toole for years. Love her.
The staff was very courteous, Dr. Chung had great bedside behavior, listened to all my concerns and answered them with patience and with a "straight to the point" which I appreciated.
Treated with care, took a lot of time with me explaining many details And answering all my questions. Prepared himself with my medical charts and issues before entering the exam room. I never felt rushed or not fully aware of my condition! Calmed my nerves and left me feeling positive!!
Professionalism of staff and doctor. Quick appointment and services.
Takes time to explain. Compassionate and follows thru.
The people who checked me in and out were very pleasant.
Dr. Chung sent me for a blood test to see if my test results indicated cancer. The blood test showed that no cancer is present. I felt that this was an important step that only Dr. Chung took.
Love Dr. Raffo! Always kind and takes the time to really listen to me. The staff in general is so friendly--from the front desk to bone density to mammogram.
Beverly was such an amazing provider that day. She took her time and explained every step she was taking to insert my birth control in my arm. I felt completely comfortable with her!
Dr. Peters was quick and made assumptions about me and my life choices. I was very thrown off and disappointed by the lack of listening.
I like Dr. Linda Chung. She's easy to talk to and I feel she's confident. Three years ago she helped me discontinue the use of hormone replacement cream. Her advice worked well for me.
I had a D&C on 4/6/2021 and the procedure and recovery was painless and no issues.
Jill performed my Ultrasound and Dr Lewis and Jill were amazing, informative and most caring.
Timely, efficient, thorough, compassionate, never rushed. Always on their game and Dr. Raffo is the BEST! Her staff too and it's nice to see the same people year over year.
As always all staff from the front desk to the nurses to the doctor are very nice friendly and always have a smile. They always make small talk and make you feel at ease.
I have been seeing Dr. O'Toole for 7 years and she has always been efficient, kind, and professional. I trust her to help me make informed decisions about my health.
It was uncrowded. I was seen almost immediately. The entire visit was 15 minutes.
I have never had such an amazing experience seeing any type of physician. I was given all the procedures and exams and tests needed during one appointment without being sent to another facility. Doctor James is truly exceptional, very personable and thoroughly explained my condition in great detail and put me at ease. The entire staff is amazing , everyone is organized and it feels like a real team effort amongst departments.
Place was clean, efficient, and Dr. Price is always thorough and kind. Couldn't ask for more.
Dr. Winter was very friendly, personable and professional. He explained everything in an understandable way. He listened to my concerns and made recommendations for treatment.
Pleasant doctor. Answered my questions.
I absolutely loved Beverly. I would like to schedule with her moving forward for my IUD checks as well as any type of appt the NP can do.
So amazing! I actually got the wrong location and went to Laguna Hills. The staff called into Irvine and let them know I was late. Upon my arrival to Irvine all was perfectly coordinated! The radiologist was so kind and nice and of course Dr Winters was amazing. 100% 5 star service.
Everything went very smoothly. All the people I came into contact with were friendly and efficient.
The staff at San Clemente is terrific -super friendly and efficient -and Dr. Johnson is the best! -I always feel like she provides great care and advice and couldn't recommend her more ( she was outstanding in terms of the entire process of scheduling and performing my hysterectomy last year).
Norene takes the time to ask about ME. What is going on in my life? How am I feeling? etc.
The staff is pleasant and caring, very professional and respectful. There has not been a long wait time for the doctor.
AS always Dr. Johnson was attentive, informative and willing to answer any and all questions. I wish all my physicians were like her.
The professionalism of the staff
Staff is always professional and caring, and helped with any concerns I had.
Very professional, yet personable. Answered all my questions with good detail and patience.
I appreciate the time Dr. Johnson takes to carefully listen to my concerns. She's very personable and always professional.
Cambria very knowledgeable and made me feel comfortable. Gave me good information as well.
Dr. Johnson provides excellent and comprehensive care. All office personnel are friendly and helpful.
Dr. Norris is wonderful. She has been my doctor since 1998. I love how caring and kind she is. She listens to her patients and she is really smart. She is a great doctor.
Beautiful new location, front desk girls were SO NICE (not my experience at previous location) super quick appointment and doctor was friendly as usual & happy to answer all my questions.
Facility is awesome, which helps to put my anxiety at ease. Beverly is the most amazing OB. I trust her implicitly and will be sad is she would ever retire (so don't let her!) she is thorough with her explanations and always puts me at ease.
Dr. Norris-Walsh answered all my concerns and put me on a great game plan.
Quick, efficient, organized. I was able to complete my Well Woman plus Mammo plus Dexa bone density in consecutive visits (one trip for me).
The facility was sanitized and the person who did exam was nice.
Dr. O'Toole and the entire staff are knowledgeable, friendly, caring and the offices are always clean.
I love the way Cambria really listened to me and thoroughly answered all my questions.
Dr. Mendelsohn is very thorough and caring.
Nice doctors and staff. Willing to answer questions.
The experience in the Irvine office was exceptional.
I've gone to Dr. O'Toole for years. She's always wonderful.
Doctor and nurses are great. They really take the time to listen to issues.
Waited an hour. In the past, only waited about 5-10 minutes.
[Highly satisfied?] Yes, I love Dr. Mendelsohn and Vanessa. I usually go to the Laguna Hills office and have been seeing my doctor for over 18 years.
Helpful staff and Dr. Johnson was attentive, professional and knowledgeable.
Teresa helped me find my high BP issue and worked diligently to solve it. We worked together to find an effective, possible life saving solution.
I felt my concerns and questions were all acknowledged and responded to by the physician.
Dr. Lo outlined the pros and cons of removing two different fibroids so that I could make an informed decision. Dr. Lo and the office provided lots of pre-surgery instructions so that I knew what to expect for the surgery as well as how to prepare. On the day of my surgery, Dr. Lo and the nurses were very warm and accommodating, which helped ease my nerves. My husband and I found the post-surgery warning signs hand out helpful.
On time appt. Most thorough appt. I have had in over 5 years.
My technician was genuinely caring and friendly.
Dr. Mendelsohn is an excellent and caring physician. She was so thorough and gentle with my daughter, I decided to switch to also see Dr. Mendelsohn. She's been my doctor for years.
Love this facility and my doctor.
My doctor is good. I dislike all the computerization. It feels very impersonal.
Dr. Mendelsohn is very detailed and through in her explanations, exams, questions and answers.
Doctor and staff were very attentive and through.
Dr. Dej was very kind, didn't rush, cared about problem solving the issues I was having.
Clean office. Very thorough and helpful. On time. Great experience overall!
Dr. Koperek is kind and compassionate when assisting me with my issues. He is very professional and demonstrates seasoned experience which makes all things much easier even if painful.
Dr. Raffo and her staff are always welcoming and cheerful during my annual visits. Dr. Raffo is gentle during exams, listens and provides meaningful feedback.
Dr. Patel is patient and kind. I appreciated that she listened to my concerns and questions and didn't make me feel rushed out.
I'm very happy there is a location closer to home now. The facility is very nice. Staff is great!
Organized and efficient and BioTe pellet thoroughly explained.
[Highly satisfied with] Dr. Mendelsohn's knowledge, kindness, honesty, sincerity.
Efficient & friendly with what I needed done.
Dr. Mendelsohn truly cares and advocates for her patients. She's very thorough and encourages questions, comments, or concerns.
Every person I came in contact with was professional and comforting.
The facilities were clean and staff was courteous. I arrived 40 min before my appointment and they were able to take me in before. Dr. D was very friendly and knowledgeable. She made me feel comfortable and explained everything well.
Really nice new office, great ambiance! Wonderful customer service.
Been with Dr. Koperek for over 25 years and every year the highest respect and attention to detail with me.
The staff are very friendly and helpful.
She was vert friendly, approachable, and professional.
I was taken promptly with barely any waiting time. Facility is very clean. Technician was very professional, capable, and made me feel relaxed at what is usually a stressful situation for me. Overall very good experience.
Doctor Mendelsohn was caring, attentive and efficient.
The ultrasound tech was so sweet, kind and quick. It felt like a very friendly visit. I always enjoy my visits with the staff. They never rush me.
Dr. O'Toole has excellent bedside manners (important in this field) and is extremely compassionate and caring every time I see her; she provides me all my available options for my care, discusses her recommendations but makes me feel like I'm involved in the decision making process.
I am disabled and the technician found a way to complete the exam while remaining seated.
Incredibly helpful, friendly staff and doctor. Took the time to answer any questions I had. Great, clean, state of the art facility.
I loved how my MD listened to me and understood about the care that I need as women. I really like how easy to get fast feedback about my concern.
On time, friendly and professional staff
Gentle, caring & professional treatment. Always treated with kindness & concern.
Dr. Johnson is amazing!. Not only she understood the issue but took her time to walk me thru google images to better explain so that I understand what my issue was. She spend a really good, quality time for me, to walk me thru my options and put my mind to rest. I like dr. Johnson very much and I will recommend her to all my friends.
Front staff was friendly, nursing staff made me feel comfortable, Dr. Cough was professional, kind, and helpful.
I did not have to wait long to be taken back into an exam room. I feel very comfortable asking Dr. Johnson about concerns or questions that I have.
Very nice space, clean, and friendly efficient staff.
Dr. Chung explained the procedure thoroughly and answered all of my questions and concerns.
The entire appointment went very well; from scheduling, wait time, time with the doctor and follow-up appointment scheduling.
Great doctor. Friendly, knowledgeable. Takes time needed.
I've known Teresa for 20+ years. She is an excellent NP and I trust her implicitly.
I was able to see the doctor in a reasonable amount of time. She was happy and pleasant as always.
Generally on time for appts. Pleasant, professional staff. Efficient. I was able to add bone density test to MD and mammo rather than have to make a second appt. and come back.
Thorough professionalism of staff and doctor. High level of confidence in Dr. Winter, and good rapport.
Took care of all my concerns and needs.
The staff at the office are always so sweet and kind. I always have a great experience.
She was amazing. Very detailed and made me feel very comfortable.
I've been a patient of Dr. Mendelsohn for many years. She is the best.
Scheduled a Mammogram just before my Annual Gyn Exam with Dr. Priestly. Every appointment was on time and was able to have my exam with time to talk about my personal life with her. She is very pleasant and make you feel comfortable during the exam. No pressure to hurry up and move to the next patient. I have been going to her for over 8 years. She is a great GYN doctor.
I absolutely love Dr. Mita Patel! I recently had surgery to remove one of my fallopian tubes. The procedure was done laparoscopically and incision sites are super small and have healed perfectly. I can't praise her enough. She did an amazing job and I felt so comfortable with her.
Addressed all concerns and provided specialist recommendations.
Staff is always organized and friendly!
I've been seeing Dr. O'toole for years. Very happy with her as my gynecologist.
Absolutely love Beverly, beautiful new office, friendly staff, and helpful advice.
Short wait time, friendly staff, doctor is kind and informative.
Dr. Raffo is a wonderful Doctor and I will continue coming back to see her.
Most uncomfortable of all the exams in the past. Poor communication.
I just received the bill from my visit. I never even considered getting an IUD until Dr. Johnson spoke to me about it for over 20 minutes. I was not told I would be charged for the GONORRHEA & CHLAMYDIA test that is required to see if I would even approve for an IUD by insurance. I would expect the providers to give you a heads up before that they would charge $125 before they go ahead and check you for the following STD's when I'm not even getting the IUD. So disappointed
The Nurse practitioner was very professional and understanding. She listened and was compassionate. Her exam was thorough and not rushed. I left there feeling heard and happy that I went in.
Doctor is very informative and the visit was quick. Not long wait times.
Dr. Raffo is always pleasant. She never makes you feel like she doesn't have time for you or that she isn't interested in your concerns. I trust Dr. Raffo and believe that she truly cares about her patients.
This was a follow-up appointment. Waited less than five minutes after arrival.
I always feel that Dr. Mendelsohn has my best interest in mind.
Lisa is smart, thorough and kind! She is wonderful!
Very efficient and Dr. Price is so nice!
I have condition Aphasia, doctor, mammogram, bone density, ultrasound employees wonderful patience!!
No long wait. Dr. Mendelsohn is awesome. She listens and cares.
Dr. James makes me feel comfortable every visit. Such a great Doctor.
I've been coming to Dr. Susan for 27 years now. It's a Doctor visit I enjoy & look forward to. Also she is so thorough and takes her time to cover everything. I will continue to come to her as long as she stays in practice!
The doctor barely looked up from her iPad and was cold and seemed disinterested in anything I had to say. Suggested one of the medications I'm on is near impossible to get off and just moved on. My appointment was at 830 and she was already behind and late.
Dr. O'Toole is very serious, responsible and enthusiastic, and a reliable doctor.
Thoroughness of the physician, amount of care and concern for my needs, appointment did not feel rushed and physician took time to answer all questions.
Dr. Johnson was 50 minutes late to my appointment. She had not reviewed my chart. Sadly, she did not seem to have any interest in me or my care. She did not ask any questions about perimenopause symptoms that I am experiencing. I've been seeing her for over a decade and felt like a stranger. She mentioned my husband's vasectomy, "so your husband had a vasectomy" (yes, 15 years ago and yes it's been in the chart that long and yes we've discussed that every time). She also did not focus on any current health issues, did not order bloodwork (it's been three years), but did a plug for mammograms at OCWMG. I was fully dressed and back in my car in 13 minutes from when she entered the room - no exaggeration. Also, there seemed to be little privacy. I could hear every word from the adjacent exam rooms, which felt like a huge violation of privacy.
Dr. Johnson has been my doctor for 10 years. She has been nothing but outstanding in all of my care. She is my most trusted healthcare provider.
Friendlier, answered all questions that I have.
Elizabeth Johnson is very professional yet friendly and personable. Additionally note, Zoe is also professional, helpful, caring and kind.
Beverly is incredible. She really cares about each patient and takes time with you. She never shames you or makes you feel uncomfortable. Answers all my questions, didn't make me feel bad about not seeing a doctor for 4 years. She sees her patients as people and not numbers. I wish all providers were as wonderful as her! I will selfishly be so sad when she enters her very much deserved retirement!
Dr. Patel was very attentive to my medical needs. She prescribed a medication that I use occasionally but it wasn't covered by my insurance. I didn't expect that her team would ever work on the prior authorization because my previous doctor with Kaiser didn't do that. I am a pharmacist and I know sometimes doctors are overwhelmed by too many PA requests. But my PA was done with a week and I was notified by Dr. Patel's medical assistant and my insurance. It a nice feeling knowing that your doctor and her team are really taking good care of you.
Friendly staff. Location was easy to find. I usually go to the LH office. Irvine office was very nice.
Staff was efficient and friendly. Dr OToole is very informative, caring and professional.
The wait time was minimal and Dr. Johnson is very personable and informative.
The new office is beautiful, the nurses and staff are all super friendly. Always a positive experience.
Always on schedule, personable and excellent care.
I was highly satisfied with my experience. Dr. Johnson made me feel heard and explained any concern I had thoroughly. Always recommended what she thought was best for my baby and I. Definitely will recommend her to family and friends.
Fast appointment with a pleasant mammographer.
ALL the gals were very friendly and helpful! I appreciated all their assistance.
Answered all my questions. Gave info I was looking for.
Dr. Price is great. She is very knowledgeable and thorough. She answered all my questions. I did not feel rushed. She is very easy to talk to. Very pleased with her as my Doctor.
Fabulous Doctor and fabulous care.
Doctor very professional and listen to all my concerns.
People were friendly, visit was efficient and stress free.
All the staff is very friendly & welcoming. Dr. Cough is always very thorough, kind, and and helpful.
Ultrasound tech was patient and caring.
Dr. Raffo is not only a consummate medical practitioner but also a kind, empathetic human being.
They are professional and kind. Just an overall great group and the care is excellent.
Beautiful and peaceful facility, quick service and very clean.
Great staff, love the new location. My first time there.
[Highly satisfied with] The entire staff, nurses and Dr. Mendelsohn.
Very helpful. Excellent communication skills. Dr. Johnson and her staff are friendly, kind, personable, professional, clean office; both waiting room and patient rooms were clean. They follow up and always make sure your personal needs are met. I would definitely recommend Dr. Johnson. Thank you
The new location is clean and beautiful.
Dr. Mendelsohn and Vanessa are helpful, friendly, caring, and thorough.
San Clemente is a nice setting, much easier than going to Laguna Hills! It's more peaceful and accommodating. Everyone was very professional and it was very convenient.
Everyone is kind, efficient and I feel supported as a patient.
Everyone is super friendly and super professional. From the front desk to the Dr. assistant, not to mention Dr. Raffo, she is super friendly and very knowledgeable. Bonus that they are located five minutes away from my house.
Dr. did thorough exam and answered questions.
Dr. Cough and her nurse assistant are very kind. I feel well cared for when I see them.
Everyone was nice and friendly.
She was very attentive and explained everything I needed to know well.
Professional staff, Dr. Raffo was very thorough and approachable. She always takes her time to answer questions.
Lisa exceeded my expectations. She was warm and professional and made me feel comfortable during a vulnerable appointment. Having mainly negative experiences with past gynos, I finally feel like I have found someone that I trust and look forward to coming back to for future appointments!
Melody was very professional and knowledgeable.
Dr Raffo is amazing , she takes the time and really cares , wish all doctors where like her
I went for a Vertebral Fracture imaging twice and have not heard back from anyone. The first one I was not positioned properly and they made the excuse that my spine is curved so is that my fault?
Everyone practicing social distancing COVID-19 protocols. Everyone nice and knowledgeable.
made me feel confortable, easy to talk to.
Dr O'Toole is very knowledgeable and caring! She also explains what she is doing during a procedure.
Didn't wait long for both the gyn appt and the mammogram just prior to WWE. Everyone I talked to was friendly, made me feel comfortable.
I have gone to Dr. Raffo for about 20 years. She is the best. She is caring, professional and always takes time to answer my questions.
I never go to the doctor. I avoid doing so because I've never felt listened to or respected. However, I absolutely adore Dr. Patel and the staff here. They are kind, they listen, and they are respectful of my body, my choices, and my time. I appreciate their expertise and just them as humans. Can't say enough good things
On time, went above and beyond
Dr. Peters did the necessary steps I needed to try to find solution to my health problem, although I don't have an answer about the treatment, yet. But I am picking her to be my Obgyn dr.
Parking was easy, little wait for exam, staff was pleasant
My doctor and I were taking about the Covid vaccine and I told her I received the vaccine. She then proceeded to ask my why I got the covid vaccine with a judge mental look on her face. I replied that I was just doing my part to help the pandemic go away. She replied, "well let's hope that doesn't affect you in 7 years". I cannot believe how unprofessional this comment was and how incredibly uncomfortable it made me feel. As a person with anxiety, I now have my doctor to thank for adding to my anxiety that I'm going to have something wrong with me in 7years because I got the vaccine. I am still very upset about this experience.
Beverly is knowledgeable, kind and genuine. My absolute favorite.
Everyone was friendly and helpful and I felt like they genuinely cared about my well-being.
Beverly is just so awesome and takes her time. She's thorough and answers all your questions. Very compassionate and knowledgeable too.
The PEOPLE!!! The front office team was efficient, welcoming & lovely. The technician was gentle and kind. She took a moment to ensure that I was comfortable, as my rotator cuff was torn and recently operated on. She helped me to position myself which meant moving slowly. She was patient and very kind.
I didn't have to wait too much, the location is comfortable, the doctor nice
Dr. Kong is great and I really like the new facility.
Dr. Lo is so attentive, professional, warm, friendly, caring. She makes me feel like she really cares about me. I wish all my doctors had her personality, temperament, and care for their patients. Dr. Lo listens to any of my concerns, she doesn't rush me along, she makes sure everything is addressed before ending our appointment. She is great about explaining treatment options.
The technician was friendly and attentive and all went smoothly.
I was treated with care and respect. I was able to get my office visit, annual mammogram and bone density screening done efficiently all in one location.
Dr. Patel is caring and professional. Spends time answering your questions and concerns.
She is very thorough and provides excellent care.
I absolutely ADORE Dr. Raffo! She by far has been the biggest blessing in my life when it comes to my health care. I am 60 years old... and I have see a lot of doctors in my life! Dr. Raffo takes the time to talk with me, ask we really important questions and she totally cares about my health and wellbeing. I used to dread going to any doctor appointment - but with Dr. Raffo, I actually look forward to seeing her! I can't thank you enough Dr. Raffo for you care, concern and support! Blessings
The technician was very nice and explained everything. I always appreciate the cleanliness of your facility.
Dr. Johnson took time to answer all my questions.
Dr. Raffo has been my Ob Gyn for 17 years. She always taken the time to talk with me, she truly listens and connects with her patients on all levels. For example, she always asks about my husband (who is in poor health and disabled) as well as my 3 kids (two of which she was my OB Gyn for). She is awesome.
Technician made me feel comfortable and gentle. Was friendly and not on "auto" action!
1.) Limited people in the waiting room (during COVID) 2.) Pre-checkin and in-person check-in was fast and easy and staff was organized and friendly 3.) Wait time to see doc was minimal 4.) Dr. Patel is always very calm, cool and collected. She is always attentive and doesn't make me feel rushed. There is nothing fake about her and I appreciate that. Plus, she doesn't make me feel old. :)
Clean, thorough visit, ease of parking
Short wait time, not crowded, clean, good parking, close to home.
It was very quick and easy.
My midwife has been beyond caring and comprehensive! She has also been easy to reach and highly communicative. She makes me feel very comfortable and reassured during pregnancy. I just love her and the office staff, they actually care and take their time to be thorough.
I never felt I am doing doctor appointment/ she always treat me like a family / hear all my concerns/ advice me / never push me to make decisions/ knowledgeable/ she takes her time never felt rushed …. I know I am home and I am safe with her.
Clean, fast, friendly - spent time with me.
The parking was easy. It was a bit tricky to find the office. Once there I found the gals at the desk to be friendly and attentive. I also observed them handling a difficult patient with kindness and patience.
Yes. Very satisfied with the Mammogram technologist that performed my mammogram and bone density. She was very professional, courteous and organized Thank you!
I had a saline ultrasound. Tech and doctor were comforting and knowledgeable.
Dr. Patel is easy to talk to and explains things well.
Wait times, friendly staff. Lisa is a great midwife very warm and kind.
The ultrasound technician was knowledgeable, experienced and warm. She kept me calm and I was reassured and comforted during my ultrasound. I was nervous going in prior to the test requested by my gynecologist. I appreciate the warmth from the technician. Not many imaging locations have "nice" technicians.
Dr. Chung always is friendly and caring. She immediately makes me feel comfortable. She also is really good at explaining what is going on and answering questions.
Loved the new facility and the Dr. is so nice and doesn't rush through the visit.
Dr O'Toole is the best and the San Clemente location is so easy to get in and out quickly without delays.
Dr. Price treats me like a friend from the moment you step into the office. She gives you respect and a great comfort level throughout the entire visit. Dr. Price is always on top of your medical reports and knows the information ahead of time. I enjoy how she makes conversation and wants to know what I've been up to and takes time to have a real conversation, too. A great Doctor and person and am lucky to have her. Thank You!
The staff is sweet and knowledgeable.
Dr. Price is the best!! She always takes the time to listen up your concerns if questions.
[Highly satisfied with] Everything the team did to accommodate my schedule.
The ultrasound was for a 20 week anatomy scan where we would find out the gender of the baby. Wanting this to be a surprise and to find out with my partner and family altogether, the gender was kept from me throughout the ultrasound and instead given in a sealed envelope at the end of the scan. I took the envelope to a cake shop, cake was made, and the gender was revealed with family (girl). Just to be sure, I pulled out the contents of the envelope for the first time and turns out the incorrect cake was made for a girl - the envelope was stuffed with the incorrect "it's a girl" insert while the ultrasound photo clearly annotated boy. We made a good laugh out of an uncontrollable situation but if I had thrown away the envelop, I would be under the false assumption the gender was a girl until (hopefully) finding out otherwise afterwards. Minor clerical mistake which could have been prevented and avoided any kind of gender disappointment/confusion.
Dr. Priestley is professional, but takes the time to listen. I don't feel as though she is in a hurry to get me out. I can tell she cares about me, her patient.
I feel confident that my yearly well care visit is productive to my overall self care. I like that I can schedule both mammo and pelvic exams on the same day.
Everyone was very nice, organized and not a long wait.
Dr. Koperek is a good OBGYN with a very good bedside manner. He always makes sure he's answered any of my questions to my satisfaction. I would recommend him to anyone. And in general, the entire office is run smoothly and efficiently, all of the staff is friendly and appropriate and helpful. I have never ever had to wait for an appointment.
Beautiful facility. Very prompt. I was able to see Dr. Price on time.
I adore Marc Winter and would follow him anywhere.
I believe they charged my copay is wrong. I called my insurance and my copay is $55 for specialist. But I visited twice at women medical group, they all charged me $65. I called my insurance and confirmed the bill should be $55. And I call the bill department they said they believed my type of insurance the copay is $65. So I am very upset.
Everyone's friendly, caring and professional. And Dr. Lo is as patient and caring as a doctor can be, never rushed and takes her time to explain everything.
The office is clean and organized. The online check-in enabled shorter wait time. The annual visit covered all that should be covered.
Absolutely trust Dr. Winter! Very professional and I like the fact that he takes the time to explain procedures and different options and treatments with the patient.
She really listens, is kind and genuinely cares.
The staff were amazing! Timing for all appointments was perfect. Felt safe. Dr Walsh took great time with me.
Dr Patel was very personable, thorough and kind.
The team at the front desk was warm and helpful. I waited quite a while to be called back, but found out as soon as I was that the doctor was in a surgery that was running long. They told me it would be another ten minutes or so and she had one patient in front of me, then they asked if that was okay with me. I was astounded that the nursing staff respected my time so clearly. As the nurse was verifying my information, she realized I was anxious and I said that I knew why I was there, as this was a second opinion. She immediately comforted me in the most professional and warm way, being sure not to make promises she couldn't make, but assuring me of the doctor's expertise. I immediately relaxed and felt sure I was in the right place. The doctor came in shortly after and was warm, informative, efficient, and yet still gave me every indication that she'd stay and answer any and all questions I had. She is clearly an expert in exactly my circumstances, yet she was able to provide me with the entire spectrum of options for care. I didn't feel pushed in any one direction, but rather given the information to make my own informed decision that was best for me. It was exactly the experience I needed, particularly after changing hospital groups. Getting to be treated by a consummate professional shouldn't feel like a luxury, but it did for me that day and I feel so lucky to be able to be part of Hoag and be a patient of Dr. Chung's.
Not enough time was given to answer my questions. Doctor was in a hurry and I was not able to finish asking my questions.
Dr.James is absolutely phenomenal. As a patient you feel heard and respected. He takes the time to explain your dx, as well as a plan. All the ladies were kind and efficient.
I like Beverly because of her caring demeanor but the wait was terrible, it was more than an hour. I felt that I was penalized for being 5 min late for my appointment. I called telling someone that while trying to find a parking spot.
Since I completed the online check in, all I had to do was let them know I was there. For both my mammogram and well woman appointment, I did not have to wait long. They took me in at my appointment time, which is a rarity for a doctor's visit. Mammo technician was pleasant and efficient. I received a vaccination, the nurse who administered it did an amazing job. I didn't even feel it. Dr. O'Toole was her usual awesome self, professional and efficient with great bedside manners. I was highly satisfied because I was in and out and it was easy breezy.
I really enjoyed seeing and talking to my doctor
Everyone was pleasant and professional and answered my questions.
The provider was so pleasant and explained everything in detail.
[Highly satisfied] Because our mammo techs are awesome!
Professional and polite attitude, Clean place.
Dr. Dejbakhsh was extremely professional and helped me out when I needed it!
No waiting time. Provider answered all of my questions, she was polite and professional.
On time, treated with respect, careful with details.
Dr. Patel is such a wonderful doctor. She listened and took her time with me. I am so happy I got her.
Staff was friendly and accommodating. Provider was compassionate and thorough and efficient.
It was great to be able to check in using the iPad and having a lot of the information already in place. Chantel is super smart and friendly and makes it easy to have the doctor informed before he arrives in the room. Everything was clean and on time. Dr. James is caring, informed, and has a great sense of humor. That is not essential but certainly makes it much more pleasant!
Experienced health care with a great personality.
Dr. Patel was very friendly, knowledgeable, and made me feel comfortable. She was able to answer all my questions, and refer me to an infertility specialist that would match my preferences. Thank you.
The office is always neat and clean the staff is pleasant, attentive and professional. Dr. O'Toole is always kind , explains every thing she is doing and extremely knowledgeable. I consider the whole package to be a 5 star experience.
Very comfortable environment--new offices--much nicer than Laguna Hills--very accommodating staff.
He is amazing! He is so professional, knowledgable, and kind.
Dr Johnson listens and talks to you. We discussed several options for my problem and designed a plan together. I came away feeling satisfied.
The doctor is always polite, provides good advice and is attentive to my needs.
Felt safe in waiting area. Chairs 6 ft apart. Doctor was able to review results of my bone density test. She provided a lot of great feedback and explained in layman's language! Dr. Raffo was wonderful and very attentive.
Dr. O'Toole is very experienced and personally talks to me on my every visit. She is caring and explains everything in detail. Overall, I have a very positive experience with her. She is a great doctor.
Love this doctor and the care she provides. It is evident she cares about her patients and people in general.
I have been going to Dr. Koperek for about 25+ yrs. He is thorough, easy to talk to & spends enough time with me to make me feel comfortable! I never feel rushed.
Doctor was wonderful. Staff were all very nice.
Dr. Cough was professional, thorough and friendly. I didn't feel as though she was rushing on to another patient.
I was worried about symptoms I was having, and the office got me in with a provider for a same day appointment. They were also able to do imaging on the same visit and have results right away.
Very efficient staff. Love seeing Dr. Mendelsohn.
I visited the Irvine Location.
Dr. Winter strikes the balance in professionalism and caring.
Provider expertise, provider professionalism, provider empathy and care, true physician who truly loves what she does and truly cares for her patients. Also office staff were very friendly, professional and accommodating when needed. They went beyond the usual for example in my case to accommodate me ASAP for testing with location I needed. They didn't just brush me off or said they can't get me in and hang up like other offices. There is a real team work from front office to back office to providers. Highly refreshing to see a physician practice with integrity to the job they provide.
The staff was all very friendly, efficient, and it was a good experience.
It felt like I had received all the appropriate attention I needed. She never questioned me or my needs, and helped me very quickly.
Saw me in a timely manner. Doctor was nice.
The environment was pleasant. It is comforting to be able to see the same physician that performed surgery and knows your history even though it's no longer covered by insurance.
The technician was very nice and comforting, my grandmother is 94 yrs old and she was very gentle with her which I appreciated.
[Highly satisfied?] Yes, MD listened to my needs and results got the next day or two, for all my test.
Good service - the doctor knows me.