Dr. Raffo was great. Answered all my questions.
Smooth check in & out. Dr was friendly and polite.
Dr. Raffo is very personable, provides great information and makes the visit easy.
Dr. Marc Winter is the best Appt was on time Staff was friendly
Dr Mendelsohn is always so pleasant and make you feel comfortable
Teresa is always very friendly and professional. She makes me feel safe and understood during every appointment regardless of the reason of the visit
Very organized, not rushed through my appt.
Lisa Sherwood is amazing. She answers all my questions, shows genuine interest in my well being, and helps ease my concerns with a kind of motherly love that I hadn't experienced with other OB's I had seen.
I was interested in BiHRT, and I was walked through the process of pellet insertion, and what the whole process comprised. No surprises post-bloowork and on day of the procedure.
Dr. Kong is my OB doctor for several years and she is always nice and kind to explain my case and also she listen carefully patient's health concerns and questions.
Great service. Highly qualified, she explains everything and gave good treatments.
Very Pleased! I liked the comfortable and efficient office and that it is so close to home Dr. Kalra is a good doctor, plus she is kind, caring and patient.
Dr. Raffo is knowledgeable, patient, compassionate, and on time.
When I got there and mentioned that I had an appointment, they quickly checked me in with the waiting room full of people and I only had to wait about 5-7 mins which was really nice.
Dr. Price makes me feel very comfortable. She's very sweet and very understanding.
Carolyn Patchett, NP was extremely kind, thorough and professional.
Aside from the positive reviews I found on Dr. Johnson, I personally experienced her warmth, knowledge and comforting/calming bedside manner--something that can be hard to find with doctors considering my medical history. She was quite possibly more caring and informative in the follow-up conversations I have had with her regarding next steps since my first appointment.
Dr. Lam discussed all aspects of my care and treatment with me and was good at answering my questions. She was also happy to have my husband there for the exam, and to ask for his input as well. I will return to her for my exam each year.
Dr. Norris Walsh takes time with her patients and she is very thorough. She is the BEST doctor I have ever been to!
Dr. Kalra takes her time to make sure all questions or concerns are discussed. She gets to know her patients, which shows how she values and cares for them. Her warm personality, knowledge, experience and credentials makes for, what usually is an uncomfortable experience for all women, something to be calm and relaxed for.
I've had the pleasure of being a patient of Dr O'Toole for many years. Her compassion and expertise are the reason for my continued visits.
Dr Cough was great as usual. They were running behind but that was very rare as usually I do not have to wait for more than 10 min. I appreciate the operational efficiency!
50 min. wait time... other women came in after me and were called back for their mammogram while I continued to wait. UNORGANIZED !! this should not have happened.
Dr. Cough answers all my questions in a way I can understand. She is thorough and personable. I feel very comfortable at visits, and I feel that she follows through with an appropriate plan when my concerns are brought up. She lets me know what to expect, and gives me options. I'm thankful to be in her care.
Dr. Price is beyond amazing and she makes the long waits worth it
Because they call me on time. The person who took me to the changing room was very nice and kind and the person or doctor who took care of me to do the mammogram was very profesional, sweet , kind and explained me very clear everything I had to know.
Dr. Winter was very thorough in explaining the procedure and the pros/cons of the possible variations
Dr Mendelsohn is amazing and deals with all my concerns and questions, answers and clears every doubt.
Loved being able to get my blood work done in the office the same time as my visit
Dr. Cough is thorough during her appointment. She has an amazing manner and takes the time to talk with you.
I love Dr. Johnson. She is very thorough and personable. She makes sure that every issue i have is addressed.
Since I was able to get the first available morning appointment, the appointment was fast and quick. Dr. Whitman was very knowledgeable and easy to talk to!
Courteous, efficient and nice doctors
The young woman who administered my mammogram was the kindest most gentle person. This was the most comfortable mammogram I think I have ever had!
Dr. Winter is always pleasant, listens to my concerns, and makes me feel comfortable.
I do not feel being rushed in and out, the doctor spent time to answer my questions. Felt comfortable with doctor and nurse assistants.
Dr winter is on of the best doctor i have ever seen. The staffs are very nice and polite.
The office is pleasant and the staff is friendly. I like the doctor very much - she is very thorough and pays attention to what I say. She helps me express concerns I may have and discusses my concerns with patience. She seems genuinely concerned about my well being. I wish that primary care was provided by this group.
Short wait time. Dr. O'Toole is friendly and interested in what I have to say.
Susan is an incredible person and really cares about your wellbeing. Love her
Friendly staff. Efficient. Not much waiting time. Compassionate staff.
Greatly satisfied my MD listened to my concern
Thorough exam with clear explanations and phenomenal bedside manner of the doctor.
Friendly, professional staff. Efficient exam
I feel very comfortable and they're very nice and professional... very helpful - I love my Dr M. O'Toole
Melissa and Lisa always make sure to be personable and genuinely concerned about how I am feeling and the experiences I am going through. It's much different than what I have experienced with OBs in the past.
I have been a patient of OCWMG for about 6 years. I have always been very pleased with the staff and service. They are very friendly and always make me feel welcome and comfortable. Also, appointments are taken on time which is a huge plus for me.
I didn't have to wait in the lobby long. Very professional technician. In and out of there in no time!
Dr. O'Toole has been my gynecologist for nearly 30 years. She is highly professional, knowledgeable, kind and caring. I would not go to anyone else!
Lisa is top notch. I feel like she really cares about me as individual. She listens to my concerns, addresses my fears and lets me know that she is accessible at all times. I just love her to pieces.
My physician was friendly and very helpful
Dr. O'Toole is always such a pleasure, and takes her time and really listens and gives her honest feedback and answers to questions. I trust her and I appreciate the care she gives me.
I have seen Dr. Kong for many years and she is terrific. The support staff is excellent also. I really like being able to get my mammograms and bone density scans done at the same facility.
Office staff was very friendly. Wait time was short. Dr. Norris-Walsh is caring, smart, and overall a wonderful person.
Called back in a timely manner, wasn't rushed when speaking with the doctor.
I had an urgent matter to be seen and diagnosed right away for prescription purpose, and I was very satisfied with the same-day appointment (even though I wasn't seen by my regular doctor but a NP)
Very thorough approach to my health needs. Dr. Raffo really took the time to explain the deatails during my visits. It was also apparent that she truly cares about her patients.
My recent experience with Dr Kong and the staff have been great. Dr Kong has been helpful by ensuring me that everything was going to turn out well and that I was in good hands. She was able to communicate with me exactly what will be happening and what to except in preparation for my surgery. She is extremely knowledgeable and has answered any concerns I had. After the surgery was complete, she communicated to my husband that everything went well. She was able to provide comfort and helped me feel confident with my decision of having surgery. She is a humble and very kind doctor who shows she truly cares for her patient. The staff have [been] extremely friendly, kind and courteous. I was able to feel comfort and ease during my stay in hospital. Thank you so much.
Theresa was delightful, the whole experience was fast, painless, basically 'nothing'. She was warm and kind and even apologized before she had to do what some would perceive to be the worst part of an Ob-Gyn appointment...The Dreaded Digital =) It was nothing. She was thorough and at no time did I feel rushed or like she had somewhere else to be. I was completely comfortable and I left knowing that if something rotten was in the state of Denmark, she would find it and let me know.
Dr. Lam takes the time to listen as well as the time to explain recommended treatments and answer questions.
I received a soon appointment for my problem. Dr. Raffo was sensitive to my needs.
Dr. Johnson was caring and listened to my concerns. She took her time with me and explained everything thoroughly.
Dr. Cough was very nice and took her time with my appointment.
Everyone is very friendly and the office is tidy and clean.
My doctor is great! She is pleasant, patient, knowledgeable and is really attentive and listens to her patient's problem! This is very important! I love that!!
Dr Noreen Norris-Walsh is very kind and very thorough. The office staff is kind and helpful. Everyone was very efficient.
On time, Dr. Lee listened to my concerns and approved my surgery.
I feel that I can always talk to my doctor about any issues and he takes the time to answer my questions and may add suggestions. The staff are professional, courteous and kind.
Orange coast has the best doctors. I have seen many. My previous dr was Audell. Since she retired I saw Susan M. And now Perry. I'm satisfied knowing that I'm in the hands of great doctors. They explain everything, if you have a concern they don't second question themselves. They send you out for the proper exams that you might need to get to the bottom. Now with the profile patient chart it's even easier to communicate. The results are shared with their patients. They are awesome! Keep it up!
Dr Lam took her time to answer all my questions and review all my test results. We had just had a very difficult experience and we appreciated her kindness during that time.
This was my first appt. with Dr. Kalra and she was very friendly, kind, and informed. She was also efficient without rushing me and provided helpful information.
Organized, knowledgeable, friendly medical group -- love Susan Mendelsohn!!!
Dr. Johnson listened to my concerns and addressed them.
Ms Anderson was friendly, efficient and helpful!
Spoke with me about my concerns and gave complete answers, not rushed. Very compassionate.
The front was a warm, friendly environment that helped ease my nerves. Then when meeting Dr. Dej, she was incredibly kind, informative and took the time to answer all of my questions and help get me on the right track. She even helped fit me in for a last minute ultrasound that I know is hard to do but she knew how much I just wanted answers and knew I wanted to do that ASAP! My experience was wonderful and I am happy to say I finally found my permanent obgyn doctor!
Dr. Mendelsohn took the time to listen to all my questions and was informative and caring.
Dr. Johnson probably has the best bedside manner of any physician I've seen. She is kind, empathetic, and takes her time with me. I never feel rushed by her and I always feel heard. I was so sad she wasn't available to deliver my first baby, and I really hope she'll be able to deliver my second next year.
Dr. Koperek is a kind physician and knowledgeable in his field and easy to discuss topics with
Dr. Price is prompt and thorough with all of my questions. I appreciate all of the practice and their organization. Nothing falls through the cracks.
I've been seeing Teresa Whitman for many years. She is competent, professional and caring. I have referred my daughters and niece to her, and will continue to refer friends and family to her and the office.
I really like Dr. Tasha, she has a lot personality and she knows exactly what to do with my problem.
All the staff were friendly at the time of the visit. I was most pleased to be able to speak in my language throughout treatment. Dr. Kong also answered my questions kindly.
Dr. Raffo is an excellent doctor with an amazing ability to make an uncomfortable annual exam almost pleasant. She has a lovely "bedside manner". I am very glad that she is my doctor.
1. She educated me on several fronts. I was there for GYN Pap however she took the time to ask me lots of questions to determine overall health and wellness. Including my physc.
I love Dr. Patel!!!! She has made an uncomfortable situation less daunting to deal with.
Everyone was extremely courteous, efficient, I didn't have to wait to be seen, I was cared for right away, very nice to be able to utilize all services in the same place. Results came back and I was notified what seemed to be immediately, Thank you!!
The doctor was efficient, thorough, caring. She didn't rush me and answered any questions I had.
My privacy was respected during this visit , unlike when I had an internal ultrasound at the sane office. My technician for my mammogram was professional yet had a sense of humor and made me feel very comfortable.
Dr. Johnson is caring and professional.
Dr O'Toole Is always so positive and welcoming. She informs me about my health and her recommendations. She followed up with me regarding some test results so that I would know what to expect. She has been my doctor for 30 years and I recommend her to everyone!
I've always found my experiences with Dr Lo to be very positive. I really like her as my doctor.
Love Dr Cough. Wait was so long as usual.
I have been a patient of Dr. Winter for many years and he has and always is very concerned, his explanations of the situation at hand is always clear, his responses to the problems I present with is quick and correct, and to the point. His demeanor is one in which a patient, like myself can feel that I or any patient can trust having Dr. Winter make the right decisions. Also, his background, expertise, education, and years of experience make me feel safe in trusting him and placing myself in his hands to take good care of me.
Full attention of Dr. Raffo, great communication and active listening
Organized. Reminder sent. Pleasant staff. Clean. Attentive
Dr. Patel was extremely professional and helpful. She made sure that if I had any questions that should would be happy to answer them. She made me very comfortable and made the process easier to get through.
I love my doctor approach towards me.
Great experience and wonderful customer service!!
Warm welcome. With patience front desk nurse helped me with my questions. Got variety of options for birth control explained. Clean. Prompt.
On time & knowledgeable on my history
Everyone is just so nice and welcoming. It puts you at ease.
Long-time kind, compassionate and competent care.
The way I was treated was amazing and everyone there was so kind.
They got me in right away, the front desk girls were friendly and helpful and Dr. Priestly was informative in her information you gave me.
I was able to bundle my annual exam with a bone density scan and mammogram at the same location and time. I was happy with the way I was treated at every point in my visit.
From the moment I entered the front door, everyone was courteous and the Dr. was on time for my appointment. Dr. Lo was very knowledgeable and personable. I felt very comfortable with her.
I wanted a female doctor when I came to this group and Mary O'Tool is very caring and is probably in the middle of menopause herself. I find this to be helpful.
The ladies in the office are very nice and friendly not all stuffy and rude. They all appeared to be in great moods and happy. The gal who did my mammogram was awesome. Very nice and professional. She walked me through the entire process and was very gentle during the procedure which we all know is completely uncomfortable.
Beverly is very friendly and made the exam pain-free. She was trained well along side Dr May, my previous doctor
Was seen on time/quickly. Dr. Lo took her time with me discussing various things; Didn't feel like I was being rushed, as some other physician visits can feel. Phlebotomist saw me immediately, rather than having to schedule another appointment.
Able to do mammogram and exam on same day with no wait time. Dr was super kind.
Doctor gives more time to ask questions and answers every question. Never rush in making any decisions. Suggests the best solutions for the problem. Flexible in appointment timings. Very friendly staff in giving the appointments.
Dr.Koperek was carefully listening to my concerns and he was patient with me and answered all my questions
I was in the hospital for a short time, the nurses were so nice and efficient. I was in rm 229 way out of the way, I never waited on them to come they were always there.. Very nice hospital..
The check in process was efficient, I felt the doctor listened to my concerns and offered qualified suggestions. My pap exam was smooth and with very little discomfort. Caring and nurturing environment.
Friendly staff. Very efficient and professional. Dr. Mendelsohn is caring, she answers all my questions and I would highly recommend her.
You guys are always fast, friendly and experienced
The wait time is short. Dr Johnson is very pleasant and always shows concern. The girls in the reception area are also nice. Everyone is welcoming look professional nice staff.
Doctor apologized for the wait time, addressed all my questions.
The doctor always gives me very detailed and friendly explanation of my questions.
Never felt rushed. Answered all my questions
Service and care was excellent and did not wait too long to be seen.
Fast, efficient service and professional and nice employees.
I have been Dr. Raffo's patient for many years. She is friendly, kind and informative. Also, a staff member was able to help me with my Patient Portal and explained to me the name that kept appearing and explained who it was and why.
I had an ultrasound done beforehand and we were supposed to go over the results. The imaging center didn't send it over, so Dr. Price rebooked me and didn't charge a fee for the visit. She was very kind.
Very caring and professional
I want to thank Josefina from the blood work area (Phlebotomists), because I have issues when I have my blood drawn (hard to find veins) and I was really sensitive due a miscarriage. She immediately helped me and I could see Dr. Koperek. Please give her my compliments, because she's an extraordinary professional and human being.
Dr. Kopereck was extremely gentle and the exam was over before I even knew it began. He is kind, calm and answered my questions.
Although there was a slight delay in appointment time, I have always been welcomed by very warm and friendly staff. Makes the experience, no matter how uncomfortable the circumstances, completely worth it. Love OCWMG!
Dr Kong and her nurses are very nice and caring
I thought Carolyn did a thorough physical exam. I liked having my mammo the same day.
Dr. Norris-Walsh is always patient, thorough and personal.
Answered all my concerns. Very professional staff and doctor.
Easy front desk , Carole is kind and gentle
Dr. Mendelsohn takes time and follows up on issues that should be discussed and gives recommendations. She also is highly likeable. [patient name]
Proficient explanation of status of current physical condition, and professional treatment with warmheartedness.
Dr. Dej was on time, quick (but not rushed) and so kind! Loved her!
Dr Koperek is wonderful and i love his no nonsense approach and dry sense of humor. Scheduling was super easy, location was really convenient and results were streamlined with the online system.
Excellent care. Latest recommendations of gyn care. Prompt service. Very comfortable and have my two daughters as patients of Dr Raffo too by my recommendation!
I've known Dr. Norris Walsh for many years and always appreciate her loving care.
Dr. Cough is the best. She's so personable and truly cares about her patients' health.
Dr. Lo and her assistant were nice, seemed very caring and shared good information about my situation. I felt the time they spent with me to explain my condition and procedure were perfect - not rushed. The other people I encountered in the office at check-in and check-out were warm and friendly and the whole office feel felt comfortable and welcoming.
Front desk staff was amazing! Teresa Whitman always knowledgeable, personable and efficient
Dr. Lee was amazing. She took time with and appeared really intereted in me.
Prompt Dr Johnson is conversational and relatable She also followed up
Dr Lee was so good as was the other retired MD. She explains every thing that you can understand ,. She i has such a nice personality
The front desk gals are always so friendly and they get me checked in so quickly. Melissa, Dr Cough's nurse always remembers me (even though she only sees me once a year) and is always so efficient, friendly and professional. I adore Dr Cough. She is so caring, genuine and knowledgable.
Check in was quick and efficient, the ultrasound tech was friendly and thorough.
Very professional but easy to relate to.
The front desk staff and nurses are always so friendly and professional. Dr. Koperek delivered me back in 1989 and I chose him to deliver my daughter. My husband and I couldn't be happier with the care we received from Dr. Koperek and the staff at the Laguna Hills location.
Dr. Lee takes time with me and is very patient in listening.
The staff was great. Everyone was very nice and professional. The tech was warm and caring.
Yes, Bo (np) greeted me warmly. I was given excellent service by Mary O'toole. She listens and smiles and acts on what you say.
Dr. Johnson has always been quick, efficient, thorough, pleasant, and kind. She definitely cares about her patients
I love Dr. O'Toole and love her bedside manner. She is a gentle soul and is through in her exams.
Dr. koperek is a wonderful doctor, always taking the time to address my needs and give suggestions. If I ever have a question via the client portal, answers are provided almost immediately.
Dr. Raffo was very informative and caring.
Dr. O'Toole delivered my son and she made me feel very comfortable and relaxed during the birthing process and it was the same experience when I went in for my yearly exam. She answered all my questions and addressed all my concerns. A pap smear can be very uncomfortable and a bit embarrassing but Dr. O' Toole is very calming and she makes me feel calm and relaxed and made the whole process a lot more relaxing than what I have experienced in the past.
She is a very caring physician and makes me comfortable.
Dr. Koperick is very professional and has a warm, caring personality.
Everyone at the office was friendly and nice. I didn't have to wait long for my appointment. And mostly I like Dr. O'Toole very much and feel very comfortable with her.
Doctor Kim listened all questions and explain to me everything clearly.
Dr Norris Walsh always makes me feel like her only patient. She listens to my concerns answers all my questions so that I completley Understand and never makes me feel like she's rushing to get me out of her office. She truly cares about her patients and I am so lucky to have her for my Dr. She's the best!!
The wait wasn't as long as it has been in the past. My doctor has a great bedside manner & most important of all she followed up with a phone call regarding my mammogram results the same day of my visit.
Dr. O'Toole has always been very engaged and respectful of my questions and concerns. She is thorough and makes me feel I have her undivided attention. She answers my concerns in a way I walk away and feel confident in what I heard her say. She is precise and never lets me leave her care until she understands my concerns and she in turn knows I am aware and understands what she has advised and suggested would be right for my treatment.
All of Dr. Raffo's staff are friendly and very knowledgeable. I'm always extremely at ease when Dr. Raffo is in the process of the examination.
I've been seeing Dr Winter for 19 years. I trust him and he cares about his patients. I will see him until he retires!
The service is what I need yearly.
She was very caring, knowledgeable and pleasant.
Dr Kim Lamb is very professional and also a very nice person. She understands very well my situation and explains with the good level of detail anything regarding my labs results and examination. I am very happy and feel very comfortable with her as my doctor. I will definitely recommend her to my friends.
Excellent staff; Dr. Raffo was thorough, detailed, listened to me, and responded to all questions/concerns in a thorough and understandable way.
I like my Doctor and I keep on coming back to her.
Just feel like I am not taken seriously or respected. They treat me like I am an idiot and not the well educated professional that I am used to being treated as.
efficient, nice and clean environment.
I never feel rushed. All my questions are answered. Dr Koperek is very knowledgeable. Always informs me what's next.
Always on time. The facility is clean. The staff is very friendly and helpful. Dr. Raffo always happy and very friendly even though she's very busy she takes her time to answer all my questions. I have been with Dr. Raffo since 1997 and she never disappointed me I always leave very happy I am so blessed to have her as my Doctor.
It's very organized, and the waiting time was minimal
She is caring about her patients, gentle and great listener.
The practice waiting room and front desk personnel are very welcoming. They are always courteous and clear about what is needed. The doctor's nurse is very nice and thorough and never makes me feel rushed. There is always time for questions to the doctor and she give a thorough explanation of what is going on. At the end the checkout ladies are lovely and always say to have a nice day. Overall pleasant experience.
The doctor was helpful and explained what was going on and treatment Helped.
I was very satisfied overall. I was happy because my wait time in both waiting rooms (outside and patient) were very short. I have had experiences in the past where I have been waiting over an hour to see a doctor. I believe my total time in the office was maybe 30 minutes. Great improvement!
Dr Koperick wasn't in, he was pulled last minute to delivery a baby. It was late in the day on a Monday, so I saw the midwife. Honestly, I was very happy to see her because my time is very limited and didn't want to have to go back.
I've been going to doctor Cough for years now and had my baby with her help . She's great, down to earth and always smiling . Once I had to be seen by another doctor from this group and she was just as great. Nurses are always friendly and smiling. Front desk it's just a little stressed at times and I had days when I didn't find them in a very good mood.
The doctor always has a young women in with her taking notes. It is uncomfortable to talk to the Doctor about certain things. It would be much better if it was the doctor only.
Always friendly and knowledgeable and efficient.
Able to get my mammogram and annual pelvic exam during the same time frame.
My experience was okay. But it could have been better.
Upon my arrival and check-in, the front office notified I was there for my annual and depo and saw the pre-auth for my depo had not come through but everything was taken care of and handled without even a blink of an eye! This was probably one of the best visits at Laguna. Being the larger office, Laguna can get behind and take a long time to be seen and this visit was exceptional so thank you!
Visit was quick, Dr Cough and her assistant are the best! I look forward to seeing them each year!
Doctor was exceptional and easy to speak with.
The nurses and physicians are super nice. They take an experience that can make a patient feel anxious and they put us at ease. Thank you!
Dr Raffo is personable and very attentive
Office staff is always friendly & Dr P is always so kind.
Quick service, friendly staff, all in one place. I was able to get my annual appointment done right after, got results for everything the next day.
Dr. O'toole and staff are amazing kind and thorough. I felt very safe being among women to discuss my treatment. I have already referred many coworkers to your office. Thank Dr. O'toole for being being wise, explaining things clearly and being emotionally intelligent as well a brilliant Dr!
Staff and doctor - always friendly and treat you like family
Dr. O'toole truly cares for her patients and made my first Pap smear experience positive
Everyone I interacted with was friendly and knowledgable.
Dr. Price is a wonderful Doctor and person. I enjoy chatting with her and respect her opinions.
Pleasantness of staff. Promptness of appt.
Dr Kalra was very detail oriented & very knowledgeable. She answered all my medical questions.
Dr. Raffo is clear and precise in her visits. She is gentle and I went to her for a second opinion and so glad I did.
Dr Johnson is familiar with my gyno history making my visits quick. I trust her advice
The staff are very friendly and professional. They make the experience as pleasant as can be. Greatly appreciated.
Dr Cough is so kind and knowledgeable. Her staff is warm and welcoming every visit.
Everyone was very kind and the doctor listened to all of the questions I had.
Dr Le is great!! She is professional, knowledgeable, honest and relatable. She understands womens' experiences. Thank you Dr. Lee.
I am always very happy with the office and I really feel comfortable with the Dr and her expertise
I have been going for quite a few years and the staff is friendly and I love my Doctor.
Friendly staff, Dr went over previous visit and explained and answered all my questions.
Dr. D. was thorough, friendly, and knowledgable. She took the time to explain prior results from another doctor (something the other doctor didn't do) and made sure I understood my diagnosis. She also took the time to go through the supplements I take in order to make sure they were safe for my reproductive health. I was very thankful for her care.
I started visiting the practice when I moved here from Georgia. I had had an awful experience in Georgia with my former OB/GYN office. I waited nearly two hours before they canceled appointments on me while I was in the room, etc. I share that only because I've had the exact opposite experience here. Your practice is organized, easy to reach by phone, clean, easy check-in, nice staff, great doctor, and I was out of the appointment in a flash. Therefore, happy to fill out this survey! Thanks for excellent service.
My doctor spent a lot of time with me and covered everything about my entire history. She was the most amazing doctor I have ever had. She was so knowledgeable. I couldn't ask for better care.
Staff was friendly and efficient. I was in and out quickly.
Dr. Heidi Cough and all her staff were absolutely wonderful throughout my entire pregnancy. They were very knowledgeable and eased all my pregnancy concerns along the way. I highly recommend them to all my friends and family.
Have been a long time and highly satisfied patient of Theresa Whitman.
1. long wait time 2. Very little time with MD 3. Eamination was not done, but deferred untilan Ultrasound was done. 4. The US Appointment is 3 weeks Out, I consider the problem to be urgent. 5. the issue has happened twice since then 6. I called and left a mesage ..... no return call
Office was on time- no unreasonable waiting!
This was a yearly Well Woman exam & also a follow up to my hystorectomy for uternine cancer and 6 rounds of chemo therapy. CA125 was 4 and everything fine. We discussed scheduling colonoscopy in Feb '19 as it will be 5 years, ultra sound for pain in my left breast and the passing of my father at age 93 two weeks prior. Very thorough.
Extremely knowledgeable, friendly and understanding.
Dr. Lo was friendly and listened attentively. She offered and explained several different solutions to an issue I had. She was easy to talk to.
She has been my Dr for close to 20 years and I still think she is the best
Ms. Whitman took me in immediately after I contacted her regarding an issue I was having. It was a Friday afternoon and I was leaving Monday for vacation. She quickly and happily responded and handled my situation right away. I'm so grateful to her for caring!
Staff is professional and courteous. Appointment was on time-no delays. Doctor was on time and professional. As always, Dr. Norris-Walsh answered my questions and reviewed my health record.
The provider was incredibly professional, yet able to communicate effectively and initiate a patient/provider relationship built on comfort and ease of conversation
Dr. Winter has been my doctor For many years. He always takes his time and is interested in helping me with any issues I am having. He is the best.
I felt that I had a very thorough exam.
Thorough examination and wonderful advice!!
I feel the provider makes my experience very personal like I'm her only patient
Got in same day for an issue. NP was kind and helpful.
The office runs efficiently. I love Dr Mendelsohn, she is the best!!
Beverly has always made me feel comfortable, we can talk about anything and everything (and we do) I just love her.
I found a lump unrelated to my annual appointment. I was scheduled promptly and referred for imaging
Dr. O'Toole is the best! Takes her time with me and answers all my questions. She's delivered all 3 of my children and is so knowledgeable and professional!
Very prompt, friendly, clean facilities & knowledgeable
Took time and explained and answered my questions
- Appointment starts on time - Dr. Price is very thorogh - Nurses are very nice and friendly
I was able to complete all my exams, tests and procedure in one location within a couple of hours. So easy and efficient!
This was for pellet insertion and Dr. Winter and Dominica are always thorough. I heal easily from the procedure
Dr. Raffo is excellent and I appreciate being able to see her locally.
Love my doctor (Grace Kong) and the care she provides. I didn't give a 5 because the main reason for my appointment was the 20 week ultrasound. I find your ultrasound equipment a bit dated. Didn't provide a 3D shot, very small screen. And the technician couldn't take good pictures of the front/face/heart of baby because he was facing down. I feel like she could have done some things to make him move so I don't have to come back.
I am always treated lovingly and with respect and given up to date knowledge
Always am [highly satisfied]!
People were nice. The visit was positive and efficient. Nothing negative to report.
I love Carolyn the best. The Drs are nice (I've see approx 5 over the years) but Carolyn is very thorough. Don't feel like I'm being rushed. She really listens & doesn't seem preoccupied.
Staff was warm, friendly and professional.
Theresa was very understanding and thorough in her exam
The staff is very professional and I love Dr Raffo. She has great rapport and skills. I would highly recommend her to my friends, family, and patients
Everyone was so nice and there was a little waiting.
There was no wait time; the administration staff was friendly and efficient ; and the technician was proficient and made me feel comfortable.
She is easy to talk to and she genuinely listens to the patient. She answers all questions before she leaves the room and is very kind and compassionate.
Dr Mendelsohn was on time, I was there for my well-woman visit but I also had a rash that I wanted her to check out and she did several biopsies to determine what it was and followed up with medication once the results came in and I'm scheduled for a follow-up appointment
Dr. Raffo has a great bedside manner. She really cares about her patients and is both informative and caring.
Dr Price is the absolute best!!!! Can't say enough great things about her. I refer her to all my friends and family.
I felt listened too and taken care of.
Dr. O'Toole has an ideal bedside manner, is completely professional and during our last pregnancy delivered impeccable service. She is so talented and well-respected. I admire her.
Efficient check-in and services.
Answered all my concerns thoroughly.
It was quick and easy, and everyone was very nice.
She takes time and listens to the needs of her clients. She explains the process, answers questions and recommends individual needs.
Staff are always pleasant and efficient
Dr. Winter explained the reason for having the procedure done and what it entails, the benefits and risks, and provided all the information and answers that I needed to make a definitive decision to go with the procedure for my future well being and comfort.
The Irvine office is always on time and not over crowded. Dr. Winter is THE most compassionate physician I've met. I've been seeing him since 1994 and will continue to do so.
Dr listened and communicated well
Prompt and caring. Answered all my questions
I have been going to Dr Winters for over 15 years for his kindness and professionalism!
Little wait time, professional and friendly service.
Dr. Mendelsohn is a blessing. She is amazing at what she does and I feel so safe under her care. Highly satisfied because she is taking great care of me and being very thorough with my post party care. I appreciate that.
Everyone is nice, efficient and I didn't have to wait. My care is always excellent with Dr. Norris-Walsh.
The staff was incredible and amazingly accommodating. I was 9 months pregnant and scheduled to give birth any day and we were evacuated from our home in Calabasas because of the fires. We ended up staying with family in Orange County and decided to give birth down there given that we were not sure when we would be able to return home. I called and spoke with (Naan?) and she made my call a priority, scheduled me to see the doctor the next day for a checkup and the hospital scheduled me for an induction the upcoming Friday (I had been scheduled to be induced at my own hospital the day I called Orange Coast Medical Group so I was highly impressed how fast they were able to schedule me for an induction). Our doctor, Angelika Priestley, was amazing. She thoroughly explained everything to us and asked us great questions. I learned more in my visit with her then I had learned my entire pregnancy from my own doctor. We are so thankful to have worked with such amazing professionals during a very vulnerable and crazy time. Thank you!! [patient name]
Love everything about Dr. O'Toole; highly competent, patient, and so kind. I also love that we are able to email her with questions, and she replies promptly. Office seems to be run very efficiently. One thing I wasn't crazy about was using the computerized device to do my questionnaire - I miss the old days of filling out on paper....maybe I'm just getting old:)
Doctor is kind, informative and gentle.
Everything went as smoothly and quickly as it possibly could
Dr. Kong took the time to speak to me about my concerns.
Wait wasn't too long. Physician was very helpful.
This is my first pregnancy, before my last visit I never got an ultrasound done or visited a doctor to see what was going on with the baby's due to moving states and timing. Again, this is my first pregnancy, I have never gone through a process like this. My first appointment , I arrived And was given clear instructions about filling out paperwork and throughout my appointment the nice ladies were telling me what they were going to do throughout the appointment, so nothing was a shock to me. The timing of everything was very accurate which I really appreciate. The appointment times started exactly when I was told they would. Everything was just great and went smooth. Professional and friendly environment :)
Dr Lee is always kind and knowledgeable. I feel comfortable that she has my best interest at heart.
Everyone in the office was very kind and professional. Along with the mammogram I also had a bone density test.
Dr. Mendelsohn, Vanessa and Maria (as well as the rest of the staff) are beyond lovely. We are lucky to be taken care of by them.
She answered all of my questions and I felt comfortable with her doing the annual exam on me because she explained in detail about what she was about to do first. Also the gown fit me.
The appointment went fine and quick once they called me in for the imaging. However, myself and several other women were commenting how long we all had to sit in the room once we were taken back and changed into the top you provide. I personally waited over an hour. All employees were very professional and friendly!
Dr. Mendelsohn is THE best! She is amazing, understanding and very knowledgeable. I have never felt more comfortable and don't know what I would do without her!
Dr. Mendelsohn is just awesome!!!
Dr. May recommended Dr. Price - she is an absolute delight. I was worried having a new doctor since I had been with Dr. May for so long but she reviewed my health chart and came up with LOTS of great questions and was concerned in certain area. I HIGHLY recommend her.
Dr Patel was down to earth and understanding. She took her time and was very genuine.
It was a nice experience. The medical staff was professional and helpful
I have been a patient of DR. O'tooles for 18 years. She is wonderful.
Doctor made me feel very comfortable not nervous about asking questions.
Several years ago I was a patient of Dr. Martin's at your office. He retired and I had not seen a GYN for many years. A good friend suggested seeing Dr. Koperek and I was anxious and nervous for the examination after such a long interim of no GYN care. The office staff was amazingly friendly and I immediately felt comfortable and ready to meet my new Doctor. I was very impressed with Dr. Koperek and how easy it was to talk with him about my overall health. The examination went well and he explained everything and answered all of my questions and concerns. I told my husband he was the best OB/GYN that I had ever seen in my 79 years. I know I am good hands with Orange Coast Woman's Medical Group. I look forward to a reminder for my next visit. Thank You all.
Begins with staff. Very pleasant and welcoming. Dr Kong is the bomb, best Gyne I've ever had.
She was so wonderful. I had seen her twice for my yearly exams and she answered all of my questions about IUDs and made the entire experience a comfortable one.
Had 3 appointments scheduled, Mammogram, Bone Density and Pap and all were prompt on time and got results very quickly.
The front desk staff is never friendly. They are actually rather stand off-ish.
They were able to see me the same day I requested appointment.
Dr. O'Toole and her assistant Adriana are so professional and caring that I can't imagine seeing any other doctor! Doctor O'Toole explains everything in detail, is always gentle, and personable so I truly feel comfortable having her as my doctor!
Pleasant staff and doctors. Always feel at ease. Professional offices.
The imaging tech was super amazing and nice. She did my first mammogram last year as well. Everyone was super friendly and helpful, even the ladies working the front desk. I was in and outta there in no time!!! It was awesome.
Dr. Winter is kind, and an empathic listener. It is clear he cares about his patients.
Dr. Norris-Walsh showed professional concern as well as human kindness. She explained concerns and made recommendations clear and easy to understand.
Ease if check in, short wait time, respectful treatment and quick response of results
Dr Mendelsohn continues to be one of the most competent and caring physicians I have ever met. She has my complete confidence in her abilities and appreciate her partnership in this journey.
Dr. Johnson is extremely professional and I like her personality.
Dr. D was very friendly. I was in for an annual check up and it all went smoothly. I had my results within about a week and quick turnaround on a referral from her.
The technician (Aiko?) was kind and supportive and also very knowledgable.
Very efficient. Short wait, very friendly staff and radiologist. Didn't hurt.
Doctor very knowledgeable, attentive and very helpful with my concerns.
Dr. Kalra answered all of my questions thoroughly and got through my annual quickly and smoothly
Sue is Very thorough. She makes you feel extremely comfortable and her office
Dr Dej is a new doctor for me and she is brilliant, kind and caring
Everyone was friendly and welcoming.
Dr. Koperek is very thorough, very nice, and explains everything well. Doesn't seem rushed. Staff is very friendly
Very friendly & professional service. I know the group through my LDRP career at Saddleback.
The young lady testing my bone density was relaxed and explained what was being done. She was very professional. It is important to me to have new equipment and excellently trained staff.
Easy check in, great staff, nice offices
Friendly staffs, well organized system.
I have multiple issues beyond gyn and I felt like she only cared about vagina and breast. It is very difficult for me to want to go to any Doctor so I needed more than a mere clinical chest and internal exam.
The visit was timely and it was over quickly.
I can never utter a bad word about my Dr or the facility. The staff is wonderful and the Dr is amazing. I will never go anywhere else and would recommend to everyone!
Fast efficient gentle kind.
Lack of wait time, courteous staff, professionalism, quality of care
Dr. Norris Walsh is great i love her, she spends time with you and makes you feel special I love her and i know my friends love her too.
Clean site; easy parking; easy sign in; informative and attentive doctor
The whole experience was very good. The doctor was very professional and answered all of our questions calmly. She also gave us some great advice. She made us feel comfortable. We are very happy with Dr. Susan Mendelsohn.
Accommodated me and tended to my needs
Always accommodating and friendly staff.
The front office staff was nice and polite. In addition, I had called prior to discuss and insurance issue that had arisen days before my appointment and the lady on the phone was extremely helpful and accommodating. Dr. Kalra was extremely nice and welcoming and made the appointment as easy and painless as possible.
Super friendly staff, nurse, and of course, doctor. Very patient and kind.
Wait time is very minimal. The nurses and office staff are very friendly and accommodating. Melissa Is a wonderful provider, never in a rush and always gets back to me.
Everyone was very kind and I felt comfortable in my consultation.
The entire staff was very kind and professional
I love Dr Norris-Walsh. She is kind, caring, supportive and extremely thorough - never rushing through your appointment.
Really friendly staff. My insurance changed and was no longer accepted but was able to be a cash patient to keep seeing my preferred doctor
Dr. Lam takes time to listen! She is very empathetic and knowledgeable.
I felt comfortable being with a professional doctor. Giving me good advice about my visit and what medications I should take
Appointment was on time Staff was pleasant
I was able to get an appointment immediately and was treated right away.
Teresa is an excellent listener and my visits never feel rushed. She's sincere and most importantly, I trust her.
Lisa Sherwood always takes the time to find out how I'm doing not just my gynecological health but my physical and mental health.
Staff was efficient and nice. My appt was quick and easy
Dr patel gave me a detailed diagnosis and a detailed explanation of what to do about it. I will return to the office.
The care and actual interest Dr. Lo has in my overall care. Both mental and physical
It was easy to book, check in, and the wait wasn't too long. In and out in under and hour :)
Dr Lam was very professional and did diagnose part of my problem However I later learned I also had a urinary tract infection and I was wondering if she might have suggested a urine specimen be taken for testing. I probably should have suggested it..
There were no long wait times which can be frustrating. I like Dr Koperek and he has always been professional and taken good care of me in the past.
Dr. Norris-Walsh is professional and caring, creating a comfortable environment.
Carolyn listens to my concerns and worries. She's down to Earth and I feel I can ask her anything about what might be going on in my body without her being judgemental or dismissive. Even though she's a nurse practitioner, I'd prefer to go to her.
The technician was very efficient and the appt. was on time and went quickly.
I love Lisa! She's so sweet! She always remembers me & greets me with a hug! Her bedside manner is awesome!
Quick visit, short wait time, friendly staff and Dr.
Everyone is so accommodating, patient and so very happy to assist. My ultrasound was one of the best experiences I've had. I love how thorough and reassuring the tech was in explaining everything. I am so very happy I switched my women's medical provider! Thank you for everything!
Dr. Patel and the nurse were extremely friendly and accommodating. They knew I was stressed about scheduling and the colposcopy itself, but they made me feel at ease.
I have been a patient of Dr. May for many, many years. When he retired, Dr. Price was recommended. I couldn't have been happier with my choice. Dr. Price makes you feel comfortable and relaxed. She answered all my questions in an understandable manner. I really liked Dr. Price and would recommend her to anyone looking for a great "woman's" doctor.
New Dr and I liked her a lot. Very good rapport. Energetic and knowledgeable
Dr. Price is very good at listening, giving sound advice and compassionate
We're able to get me in on short notice, friendly staff
My ultrasound technician was marvelous. Attentive, kind, thorough (unlike previous tech), offered basic explanation, and spent extra time showing me babies face and making sure I got pictures (again, unlike previous tech). So pleased with her.
Beverly is a wonderful health care professional. caring, warm, attentive to my needs.
Dr. Kalra is thorough, has an engaging personality, and gives the needed time to talk about what is going on with my sixteen year old. My daughter feels very comfortable with her and can relate to her due to the Dr. Kalra's youthfulness! I appreciate her calling us on a Sunday morning to double check if my daughter was responding to the antibiotics she was put on!
I was able to get in and out in a reasonable time
There's a good organized system. Thorough exam. I like everything is on the same floor. Annual exam, mammo. Everyone is professional and kind. I moved from mission Viejo, Ca to Arizona and I drive to saddleback women's group for my exams!
Teresa is wonderful. I have seen her for nearly 20 years. She cares about her patients and always makes me feel like she has time to listen and help me with anything that may be going on with me. She genuinely cares about my well-being and health.
I love Dr. Norris-Walsh. She is down to earth and very approachable re any issue.
Dr. Mendelsohn is very thorough, personable and knowledgeable.
Lisa has been a wonderful midwife throughout my entire journey of pregnancy and postpartum. I am very happy I chose her as my primary care for my birth. She is great at responding to messages and she was great through the entire birth. She has been very supportive throughout postpartum as well.
This was the first time seeing this doctor. My doctor has retired and I was hesitant to see somebody new. She was very compassionate. I felt that she spent time with me and really listened to what I had to say. It will definitely be choosing her as my new doctor
Love Dr. O'toole- takes time with you and is very personable and professional
I have been seeing Dr. Koperek for many years now. He is very thorough and wonderful! He explains everything very well. I am very comfortable with him.
Expertise of doctor and location of facility. Have gone to the Laguna Hills facility for a number of years.
Lisa is so amazing! She's so sweet, and caring! Makes me feel comfortable at every visit .
Staff very friendly, helpful, kind, listened and seemed to truly care.... quick response time to online questions, lab results, easy to make appointments...lots of great stuff!
Dr. O' Toole is very warm and welcoming so happy to be able to return to her care for my female needs.
Had tech training (2) during my mammography- both ladies were professional and kind.
Dr Norris-Walsh is extremely through and listens to my concerns and needs. She discussed my osteopenia, bone scans, and medication for bone health in great detail. At this point my bones are of primary interest and I left feeling very satisfied that they was a plan in place.
Still need feedback on printed results and treatment. My portal is not working correctly at present. Will call.
I am a new patient of Dr. Lo so I wasn't sure what to expect from a woman Doctor since I've always had a male gynecologist. Dr. Lo exceeded my expectations! She was warm and kind from the start. She asked me questions and went over my past history. She seemed to be a concerned about my health. She asked me if I had any questions for her. I told her that she was thorough and I didn't have any questions. She in turn said that if I did, just ask them on the portal and she will get back to me.
Dr. D was very nice. This was my first time with her as I previously was with a doctor who is no longer with the practice. I have always had good experiences here.
Very lovely experience. Very nice staff
Everyone was very friendly, I never felt uncomfortable during any part of my visit. I always felt comfortable, safe, and in the best care possible.
Very expedient. Staff was very friendly.
Appointment was quick and everything was resolved in one visit.
Dr. Price made me feel comfortable during a not so pleasant visit.
Friendly staff and wait time were not long.
I received an exam and the doctor explained everything as he did it and seemed careful and precise.
The doctor made every attempt to ensure my questions were answered and took the time to explain things in detail.
Dr Mendelson is just amazing. Gives the facts with compassion.
Appointment went well - Dr O'Toole is wonderful - been going to her for years and she is great. Adrianna is also wonderful too.
Dr. Lo is fantastic! I get very anxious at times, but her calm demeanor and compassion really help diffuse that. She's knowledgeable and professional and has earned my complete trust and confidence. I'd recommend OCWMG and Dr. Lo in particular to any woman looking for excellent quality care.
The staff is wonderful and Dr. Dej is AWSOME!
Dr. Winter is very warm and caring and thorough.
Professionalism, friendly and knowledgeable
She is very kind and attend me on time
Dr Price is kind, knowledgeable, engaging, thoughtful and caring.
Dr. Kalra is amazing! For the first time in 25 years, I have someone who is fighting for my health and genuinely cares for me. I went through so many awful doctors, kept asking for referrals and now found the best of the best. I am truly grateful I was referred to her and that she is my doctor.
Quick checkin, seen quickly, very professional and friendly staff (especially the mammogram tech)
Dr. WInter is the best. He has a great sense of humor and makes you feel comfortable in what could be an uncomfortable environment.
The staff and Dr. Priestly are always so kind, accommodating and thorough. I highly value the care they took with me all during pregnancy, labor and delivery and now postpartum as well.
Doc and nurses were extremely welcoming and comforting. Address all and y question I had. I never felt rushed.
Lisa is always wonderful!! Doesnt just ask "doctor" questions, she sits and talks to me about my family, work, all aspects of my life not just medical. She makes me feel like I am important and not just a number. I have never felt rushed. I love that she gives hugs!! I have never had a medical professional that has treated me the way she has. She delivered my last baby and made it a memorable experience
Best GYN I've ever had. So personal, so professional. I feel so lucky to have her as my Doctor. I chose insurance based on her being in network. Grateful.
Dr. Dej and the staff were awesome! She was friendly, kind, made me feel comfortable and answered all my questions and concerns.
This group is amazing. Faithful patient since 2007.
Dr. Johnson is always so pleasant and takes time to explain everything.
I had a challenging insurance issue and they were so helpful. Everyone, front office, back office and of course the doctor were so nice, respectful, professional.
Everyone was on time, kind and professional. The office helped me to obtain a Deca scan the same day which was very helpful.
Melissa Alexander is a great doctor makes you feel comfortable and overall excellent care from her.
Dr. Raffo has been my physician for over 20 years. She's very caring and always addresses my needs.
Excellent physician, very knowledgeable, great bedside manner
Dr. Mendelsohn is the BEST! She is friendly, fun, kind, respectful. She makes me feel like she truly cares and wants to make the appointment as pleasant as possible.
Expertise, friendly knowledgeable thorough
Couldn't select 4 or 5 because my experience was mixed. While staff was very friendly and efficient, I was given the wrong instructions for the type of ultrasound I was having. I had been told to drink 24 oz of water 1 hour before the appt which is extremely difficult for me to do. However, the technician told me this was not needed. Mercifully I was able to use the restroom immediately after she told me that, but why have a patient drink all that water if it's not needed?!?
It was very fast, very friendly environment and people
Dr. Johnson listened to me and showed a profound interest in what my concerns were.
From the moment I walked in to suite 101A I was greeted and well taken care of. Kasey (the mri tech) was AMAZING!!! Very kind, caring, and thorough! She spoke me through the entire process making me feel At ease.
Dr Lam is an excellent provider. She is so caring and takes time for any concerns that I may have. She is a very good doctor and I thoroughly enjoy going to her.
Love Dr Raffo. She is the epitome of a wonderful and caring Physician.
It was okay, however, Dr Price is a real gem!
They cancelled my appointment when I was already there waiting. Had to come back 4 hours later, which was a real inconvenience. Otherwise, the post-op appointment was fine.
I got there early and had to wait another 45 mins past my appointment time.
The tech was knowledgeable and very personable. She put me at ease quickly, did her job quickly, effectively and tactfully while keeping me updated and informed with every step.
The doctor was attentive and caring. Was just a standard annual exam.
I've known Dr. O'Toole for many years, and I am just very comfortable with her every time I visit.
I have seen Dr. Raffo for a few years and she is always very pleasant and always ready to answer questions and referrals if I need them. I have always been very happy with her services.
Incredible bedside manner! Wonderful experience! I felt she truly cared!
The overall experience was very pleasant. They even accommodated my request of asking to hear the heart beat though I was just going in for a physical and blood work. Dr. Cough and her nurse are both incredibly kind and provided tips to help with nausea. They are never pushy, the office is clean, I was in and out in no time.
Dr. NW is pleasant and familiar with me. Provides answers to my questions ... good connection, comfortable with her
Everyone in the office was friendly and polite.
There was a little bit of wait but staff and O'Toole are always polite and ready to answer all my questions. O'Toole is also excellent in responding to health questions through the portal.
Dr. Mendelson was prompt, courteous, thorough, attentive and kind.
Dr. O'Toole and the hospital staff made my birth as easy and as comfortable as possible and were there for every step of the process during and after delivery. I felt positively supported and well taken care of!
Less wait time, cooperative staff, guidance by nurses and answers to all my questions by doctor
Love Dr K- He is the real deal, give you facts, options and he gets it-knows how hard it is to raise teens girls, weight at menopause, pellet therapy options even did a referral for bladder leakage at my old age! he is a great doctor!!!
Dr. Lam is a personable, knowledgeable and very kind person.
Beverly is always professional and efficient.
Everything went smoothly from setting up a new patient forms to scheduling follow up imaging. Dr. Lo was knowledgeable and had good Dr/ Patient manner.
Kind customer Service, minimal waiting, professional service
I have been going to Dr. O'Toole for 36 years.
Dr Cough is very knowledgeable and comforting whenever I go in. She takes her time to explain her answers to any questions I ask.
I was Dr. May for years, and then re-assigned to Dr. Huang, who's demeanor I found to be clinical. Dr. Kalra was refreshing to deal with. Knowledgeable yet willing to listen and explore ideas.
I really love Dr. Mendelsohn and the way she treats me at every visit that I've been to the last 10 years. I also like Vanessa who treats me wonderfully also.
Dr. Sheila Dejbakhsh did the best and everybody was very nice. I really appreciate her efforts thank you so much.
Dr. Desh & her team are fantastic. Warm, caring and funny. Loved them!
The care and attention of Lisa, as well as Nurse Theresa, makes every visit pleasant.
Dr O'Toole answers all my questions even before I asked some of them
I felt an upbeat caring attitude from staff. Dr. Raffo is thorough and takes the time to connect on a professional and personal level.
Very considerate technician. Nice experience overall. Good communication. Walked thru what she was doing.
Lisa Sherwood has become a trusted friend. I think finding a doctor you like and trust is what gets you to go on a regular basis. Feeling safe and respected is especially important to women. I appreciate the staff as well.
My wait time wasn't long. Beverly answered all my questions and did a thorough exam. She went over my lab work up and explained it. I went strait from her to my mammogram where I was seen immediately. Lab tech there was very kind and gentle.
All staff were nice and I felt welcomed. The facility was clean and mostly I could have doctor and nurse who could speak Korean.
All your staff is excellent. They always get back to you when you contact them. They take care of everything efficiently. Mary O'Toole is excellent. I've had many procedures including a dnc from Mary. Everything always went well with very minimum pain. She knows exactly what to do. She is also instinctual. Thank you for the excellent care I have received. I've also had excellent care with Beverly Naglestad.
Little waiting time. Dr. Raffo takes time to have a conversation and check in with you.
Doc had me scheduled for an ultra sound and then an appointment with her immediately after. This way she could go over the results. She took the time to go through what was wrong, my options and her recommendation. She was never rushed and took the time to explain everything and answer all my questions.
I always have a positive experience when I come for my appointments. Staff are friendly and professional. Everything is streamlined and smooth from when I sign in through when I sign out. Dr. Mendelsohn and her nurse, Vanessa, are amazing - straight forward and helpful. I never feel like I'm rushed and always feel like my questions and concerns are addressed.
Dr. Elizabeth Johnson is one of the top doctor's I've ever visited. She is my favorite doctor. She is kind, down to earth, caring, extremely dedicated and thorough and not intimidating, she never rushes and will research something if I ask about a condition. She is thorough in any testing that might be required. My interest in keeping Dr. Johnson has resulted in me selecting a more expensive, large group HMO with my company, just so I can continue to be her patient. I hope she receives recognition for the outstanding service she provides her patients.
Appreciate one stop shopping with bone density, mamma and exam all in one visit. Mammo and bone density tests were performed in timely matter by two very professional yet friendly staff members
Dr O'Toole is extremely good at her job and is also, kind and concerned about me as her patient. She is by far and away the finest physicians I've ever dealt with.
Dr. Mendelsohn is just the absolute best doctor in every way. I have complete trust in her
Very organized and on top of everything
The staff were very nice and patient, so it was a pleasant experience for my ultrasound appointment.
Dr. Price is so easy to talk to and makes the visit pleasant
The technologist was friendly and helpful, and in no time I was headed across the hall for my annual exam.
Even though the office was very busy I was seen very quickly and efficiently- the staff is very courteous
Communication style. Honest and gentle. Caring and educational. I'd be lost without her and her staff. She makes me want to take better care of myself as a woman.
I was seen on time & Teresa took time to make sure all my questions were answered.
Experience was very good. I was comfortable, not anxious and we had a very nice conversation.
The efficiency of the office assistance to make things run smoothly.
Short wait time and Dr. Johnson took her time and was very thorough.
I trusted Dr. Raffo's expertise and appreciated the time she spent with me.
Very professional. Caring environment.
Basically had no waiting time, by the time I finished with the forms they have you fill out I was called to have the mammogram, the technician was very nice and helpful.
Doctor and staff take their time with you and I never feel rushed.
I like the convenience of scheduling my mammogram and annual exam at the same time.
Dr. Mendelsohn is highly knowledgeable, qualified and experienced. I trust her.
Always attentive, generally on time. Feel like my feelings and concerns are respected and responded to honestly and adequately. I don't feel like a number on a conveyor belt.
Although we had to wait longer, it is fine because they had technical difficulties (computer issues). But I still gave them 5 because everytime I'm there, the experience is always great. We are taken care of. Receptionists are friendly. I just love it!
Friendly and professional front and back office staff, kind, caring and professional manner of physician.
I ve always experienced great care
Both Dr. Winter and the assistant were courteous and I was seen in a timely manner. I felt comfortable and confident with my care.
Dr. Lee is a very caring person. She takes time with her patients and asks and answers questions. She is very thorough.
Friendly office staff. Seen in a timely manner. Great physician interest and bedside manner.
The doctor was professional and did not rush. She took the time to ask and allow me to answer questions. She was very thorough and had nice bedside manner.
The doctor saw me soon and got my my antibiotics quickly so I could start feeling better.
Very nice employees did not have to wait long for test.
Dr. Price took the time to find me. I did not feel rushed. All questions were answered. Wonderful experience.
Dr Cough and her assistant Melissa are always friendly and make you feel comfortable. I only had to wait a few minutes and they were both informative and made sure all my questions were answered.
Dr. Lo took time with me and did not make me feel rushed. She answered my questions and seemed to genuinely care.
Dr. Price is the best. I would trust her with anything. She is so efficient, never sugarcoats anything, and is prepared before every appointment. The front desk ladies are always helpful and pleasant. If Dr. Price is ever running behind (which is very very rare), they let you know as soon as they can, and give options for rescheduling if possible.
I like the friendly, efficient staff and the feeling they care about patients.
He was very thorough. Answered all my questions. He even personally called me with questions I left with his nurse
Love dr raffo she delivers great care and concern for your total health picture .
Friendly staff and Dr Raffo was caring and thorough
Timely, courteous, professional and informative
I had to wait almost an hour to seen and I specifically made an early morning appointment to avoid having a long wait.
Dr. Lo is fantastic. She is kind, a great communicator and easy to talk to. Best gynecologist I've ever been to.
I was talked to in a pleasant way and explained to as far as the procedure and what to expect
Everyone is so kind and helpfully I have suggested to many friends they should switch to you!
Dr. Price was warm and inviting, answered all of my questions and showed a well versed knowledge at what she does.
I do not have to wait long, Beverly is friendly and she is thorough and informative on things I need to know. Beverly never rushes me and I know she does care about my good health.
Painfree and quick care, very likeable and caring staff, I felt well taken care of.
The tech voluntarily and graciously waited during what I think was her lunch break for me to arrive. I didn't have to wait even two minutes in the waiting room. The tech was very nice, she happily and concisely explained the machine and the test to me. She was efficient, and the whole process was as good as it could be. The gal at the front desk was nice too.
Concerns were addressed in a timely and fast manner
Dr O Toole and staff are professional, thorough and kind, making what is generally a stressful appointment easier on the patient.
Unbelievably on time appointment process. Staff and doctor both professional and kind.
Each encounter with staff was friendly and engaging; waiting time was minimal; Dr. Lo was great!
Dr. D was terrific. It was the first time I had met her. I took an appointment with her because my regular GYN, Susan Mendelsohn, wasn't available for the acute care issue I was experiencing. Dr. D was knowledgeable, kind, friendly and efficient.
Dr Kong is great and has great bedside manner.
Office personal very helpful and friendly.
Honestly, if I could rate the experience 10 stars I would. From a fast check in to being in to see the doc, it was seamless.
The staff and my doctor were very welcoming and nice. They treated me really good for my first visit!
Lisa is a caring and compassionate healthcare provider that listens and provides comfort as well as proper medical care.
I feel very comfortable with Dr Mendelson she is thorough and caring and I appreciate that she calls back personally with all results.
Lisa is always very warm, welcoming and spends a lot of time with you during your appointment. You never feel rushed or just like any other patient.
I'm very satisfied with the office, equipments, and online portal system.
It was a new patients to visit for a,well woman exam with an OB/GYN. Staff aND physician were professional. Very efficient and warm. Had a pap smear and 3 D mammogram the same day. Pink carnation for breast cancer awareness on the way out. I loved Dr.Raffo.
Dr. Norris-Walsh is amazing and staff is amazing as well!
The staff was friendly for my first and second visit, smiling makes you feel welcome, especially when you're worried. I was diagnosed w/a rare skin disease (VLS) and was stunned to lose Dr. Hoang (trust had been built), but extremely pleased to read Dr. Lo's bio and then to meet her. She listened to my concerns, answered my and my husband's questions about VLS, and gave us a game plan for treatment. Whoever is hiring, you are doing a great job. THANK YOU, [patient name]
Staff are friendly and helpful. Dr. Price is fantastic
My wait was minimal. I was and out. Procedure was easy
I arrived 15 minutes early, filled out paper work. Was called in for appointment quickly, in and out. Dr. asked if I had any questions and went very smooth.
Efficient service. Personable physician
I was there for my annual exam. I am always uncomfortable while my Paps and pelvic exam but she makes me feel comfortable and while talking to me she finished in a second. Highly recommend her.
Didn't have to wait very long to be seen. Dr Noreen is very sweet & she talks to you like a friend & takes her time with you answering all questions. I always feel relaxed & very comfortable seeing her. She's the best!!
The tech was very efficient and thorough
Because I got my results the same day, both for mammography and bone density.
Dr. Lam is very personable, thorough, and knowledgeable. She takes the time to answer my questions and I feel like she genuinely cares about me and my health.
Dt. O'toole has always been thorough, compassionate and very knowledgeable
Dr. Lee was very thorough in her exam and spent approximately 20 minutes asking me questions and giving me information about treatment options.
My visit was for a consultation. I waited about 20 minutes then was told it would be another 30 as the dr had a patient in labor. I had four children (30-40 years ago) - I understand that this happens sometimes in a OB-GYN practice. I was not upset and didn't mind at all. I suppose it helps that I'm retired. The office staff was very apologetic about it. We decided to just reschedule. I was able to reschedule with the doctor a good friend had originally recommended in your practice. In the end, I was highly satisfied.
Highly personable, caring. A true professional; knowledgeable re: current research & practices. Front office staff is friendly/efficient.
Dr. Raffo is always so caring, she takes her time, covers all bases, listens and explains. I never feel she is rushing through the appointment, but that she genuinely cares about my health. She is wonderful and I couldn't ask for a better doctor.
I had a pre-op appt. with Dr. Lo and she was very thorough in explaining the procedure that was to be done. Dr. Lo answered all my questions and concerns.
I like Dr. Priestly a lot. The front desk people left me a little to be desired.
Dr. Lo was very thorough and professional. She took her time and asked questions beyond the basic to guarantee I received the best care.
First time I went to Dr. Lam was to discuss a problem I had. She ordered tests and checked me and fortunately nothing was found to be wrong. She is easy to talk to and I like the way the patient portal connects to the patient so quickly after a visit.
I am always highly satisfied with my experiences at Orange Coast Women's Medical Group. They provide a professional and organized environment, and I can always count on being seen within 10 minutes of my scheduled appointment time. The employees at the front desk, the nurses, and Dr. Kalra are wonderful. They are so personable and have great bedside manner. I would highly recommend this group to anyone.
Love Dr. Johnson and the entire staff is fantastic!
They are kept up to date with use of tablets to check in, no long waits, pleasant staff, and love Dr Winter.
Lisa and her nurse (Esmerelda?) are extremely kind, considerate and listen thoroughly to nay an all concerns and always include encouraging but informative responses to my questions. Lisa is immediate in responding to concerns as well which is so crucial for women pre and post natal. We are all a bit of a mess with hormones and babies are so so important an vulnerable for mamas.
Love all my doctor/nurses at OCWM they are all so caring.
My entire experience with OCWMG and saddleback hospital was amazing.
Great staff, clean facility & easy parking
I just love Heidi. She is a wonderful Doctor and explains everything in detail.
I learned something. I learned that until my period stops for approximately one year will I then be in menopause and then will need to be concerned about changes in bone density
It ran late and I needed to pick up my children from school. Evidently they had been running late that afternoon so should have simply warned patients and let them make the choice whether to reschedule. I almost left
Having a mammogram isn't comfortable, but the staff are so kind and made me feel at ease.
Ikuko (ultrasound tech) was really nice and explained everything as she was doing it. Would definitely go back to have ultrasound with her again.
I really liked Dr. D. I thought she was personable, patient, answered all my questions, and put me at ease. I randomly was assigned to her but in the future I will only see her.
Dr Johnson is always very thorough and listens to my concerns.
Dr. O'Toole listened to my concerns and did not rush the appointment,
Lisa is caring and listens. She makes me feel like an important person to her, not just a patient.
Dr Koperek is a fantastic OB/GYN. Extremely knowledgeable and thorough. Great bedside manner.
Dr Mendelssohn and Vanessa always make my visit a good one.
I love everything about it. Clean, personable staff and highly trained drs
I had had a miscarriage a few weeks prior so I was uncomfortable with the fact of going back so soon but Dr Kong and all nurses were so welcoming, I felt much better after their friendly greetings
Dr. Dej was not only kind and punctual but she was encouraging and treated me with respect while listening and affirming that I matter And that I'm not just another patient.
Got to my appt, did not wait long. Was shown where to change and they quickly came and got me for the mammogram. The appointment was fast and the nurse was very nice.
The staff was very nice and helpful.
Dr. Noris-Walsh always takes the time to listen to my concerns and answer my questions.
LONG WAIT TIME, BUT I ADORE DR RAFFO. HER BEDSIDE MANNER IS UNMATCHED
Great customer service, great service!
Dr Johnson is such an amazing person, connects with you in a personal level not just regular dr- patient, she actually cares about you, and the fact that she saved my life is something I will forever be grateful for
I have seen Dr. Price for a few years, and really like her. She is always friendly, positive and takes time to answer all my questions.
Dr. Lam is the best! I love that the entire office is respectful of my time and that the wait time is always acceptable. The office staff is very pleasant. But, Dr. Lam is the best! She is understanding and empathetic. It is a great experience every time I go.
Beverly was wonderful! She made me feel relaxed and comfortable during my exam. She was extremely knowledgeable and informative.
Dr Raffo is very detail oriented and has great patient bedside manners
Dr. Lee is very kind, these exams tend to be invasive and uncomfortable, she listens to concerns and makes the whole experience a lot less uncomfortable.
Dr.Raffo is professional and efficient. She has a great bedside manner.
Dr. Lee accommodated me when my regular doctor, Elizabeth Johnson, wasn't available. Because of the electronic records, dr. Lee was current with my situation. The new members of this group embrace all the electronic communications and record keeping. It's fabulous.
All three appts were very well coordinated, very little waiting time, and staff was very helpful and pleasant
Dr. Price is the best OB/Gyn I've ever had... very knowledgeable and helpful.
Dr. Katherine Lee, Was extremely patient to explain the complications of my most recent biopsy and why she recommended we go forward with 2 other procedures. She was careful to explain the difficulty of the procedures as she had to use a camera. Although the procedure was painful Dr. Lee and her 2 assistants were kind and very compassionate. Two days later she called to see how I was feeling and to share the biopsy report with me. The professionalism that I have received from my 1st visit in July 2018 to my most recent visit with Dr. Lee have been above and beyond what I could have ever hoped for.
Dr Lee is very patient and knowledge and understanding.
Dr Raffo seemed genuinely interested in my well being. Made my experience more comfortable than any other OB/GYN I've seen. Super nice friendly staff.
I absolutely love everyone at this location! Dr. Kalra and her staff are amazing, professional, and attentive. I cannot imagine myself with anyone else.
The intake process was amazingly smooth and concise. That place is a well-oiled machine, but with personable employees who give you eye contact and explain things well.
Dr. Dejbakhsh was extremely professional and very knowledgeable. I had been under the care of Dr. Audell for almost 30 years, but she retired last year, so I moved on to Dr. Dejbakhsh because I know her personally and I know her educational and experience background. As I had assumed, she is a bright and upcoming new physician.
Prompt, on time, and thorough. Exactly what I ask for in a doctor.
Dr Raffo is very friendly and interested in me Asked the right questions and did some research for me
Registration check in was friendly and timely, and wait time was minimal. Mostly, I appreciate Ms. Sherwood's knowledge, caring and the quality of her presence. I felt that she was entirely there for me, interested in me as a whole person, not just a patient. She directly responds to my concerns and questions with a helpful perspective and information. Her warmth and caring go along ways to creating a trustworthy and enjoyable doctor(nurse practitioner)/patient relationship.
Short wait time, friendly, efficient staff and Dr. Lam was attentive and listened to me.
Dr. O Toole is a very nice friendly and efficient physician...I will say that there seems to be a new practice of bringing a second person in for the office visit, not sure if it is a trainee or what but it was not really something that I was happy about.
Dr. Lam is just the best! So personable and makes the experience as pleasant as it can possibly be.
Dr. Koperek has been very accommodating to my situation, taking into account my work and life needs. Office staff is very courteous.
Friendly, welcoming staff. Love my doctor.
at the reception, the clerk did not check or inform the different location for mammogram and bone scan, wasted a lot time.
Fast, efficient, caring and personal
Dr. Lee is very personal and kind. Location and being able to schedule my annual exam and mammogram back to back is very convenient.
My appointment was timely and Dr Price took time to perform and exam and talk with me. I didn't feel rushed.
Dr. Winter is an excellent physician. I feel comfortable with him and his work.
Carolyn, nurse practitioner, highly effective, listen to my problems, solved the immediate discomfort, cured the problem and moved on to a test to check the symptoms