My experience with the office has been wonderful at every appointment so far. The check in/ipad paperwork process is awesome, and the entire staff are so friendly and helpful! I feel very welcomed and taken care of from start to finish. Very happy!
Minimal waiting time. Dr. Cough makes patients comfortable yet she is knowledgeable and easy to talk with. A friend recommended her after I needed to change my appointment with Dr. Price.
On time. Dr. Price answered all my questions. Dr. Price is matter of factly and gets to the point quickly.
The staff are professional, thorough and efficient. Teresa is such a kind and highly competent practitioner and easy to talk to.
Consistent and informative expertise of Dr. Mendelsohn and also Vanessa.
Dr. Raffo provides such wonderful care she takes time to answer all of my questions and never makes me feel rushed. She explains things thoroughly and I value her expertise.
Very patient, efficient staff. Very comforting setting and process. Very clean environment. Check in process is easy.
Appointment on time and doctor was helpful.
I love sitting down with Dr. Johnson to go over my health each year.
I was treated kindly and with respect. I was seen on time. I was given the information I needed and encouraged to follow up if I had any issues.
I have been coming here for years. Started with Dr. May and he referred me to Dr. Ruffo. I am very pleased with the attention from her and she explains everything so that I can understand.
Everything was done very professionally and courteously.
Dr. Cough and the staff are always so nice, and make sure you are always comfortable.
Dr. Johnson is wonderful. My family has a complicated medical history and Dr. Johnson takes the time to make sure I am doing everything I need to do and answers all my questions.
The Dr. spent a good amount of time with me and I didn't feel that she was rushing to get to her next appointment. She had a lot of information for me regarding my peri-menopausal symptoms. She was gentle and made me feel comfortable.
Dr. Mandelsohn is not only very nice and kind but also is full of experience.
The provider sympathized with my situation. However, I explained to them that I had other health issues, which made me very sensitive to swabs and prescriptions. I don't feel they weighed this as heavily as they should have.
Dr. Lam is very warm & personable. I love that she is very knowledgeable & caring. I was also very satisfied with the convenience of being able to get my mammogram & annual Gyn exam at the same location.
I was in and out quickly and everything went as planned
Seemed thorough and seemed to result well.
[Highly satisfied with] reception, short time waiting, fast and accurate service.
UltraSound tech and doctor were both very knowledgeable, answered my questions, explained what they were seeing during the scan and made me feel comfortable/at ease.
Dr. Raffo is attentive to my problem and concerned with resolving it.
My doctor was very informative and kind. Clean office with no wait time. Everyone was very pleasant.
Dr. Johnson is always thoughtful and thorough
Dr. Cough was very warm and personable, but also made a lot of suggestions that showed she cared about my concerns and my overall health.
Dr Raffo is patient, kind and understanding. I loved how she took her time to listen to me
The nursing /office staff and Dr Lo were kind and professional.
Dr. O'Toole cares about her patients as individual people.
Dr. Koperek understands the many options nowadays and is informative on the general understanding of female hormones which is usually other obgyn's are not.
Carolyn Patchett always makes me feel very comfortable and welcomed. She's very friendly and down to earth. The gynecologist is not my favorite place to go, but Carolyn makes it a little bit less uncomfortable.
Friendly staff and Dr. Lo made me feel very comfortable. She had a great bedside manner that I was at ease in a weird situation. She left plenty of time for my questions and explained everything I needed to know.
Great service, able to get in right away. Staff friendly and helpful. Doctor Patel is very knowledgeable and professional.
Dr. was an excellent listener, thorough in her exam, and expert in her treatment. I left the office feeling heard, seen, and offered the best treatments for my condition.
I made an appointment, I went on my scheduled day and time. I filled out the questionnaire on the tablet. Turned it it. My wait time was quick. I was called and for the mammogram. Got it done. There have been times when I was in a doctor's office and that they forgot about me. Not this time.
The wait time was less than 15 minutes. Dr. Mendelsohn knew my history.
Dr. O'Toole is experienced, knowledgeable, kind, pragmatic and easy to talk to. She accomplishes so much in a very short amount of time. I respect her view and appreciate her guidance on my healthcare.
[Highly satisfied] Because she cares and takes an interest.
Dr. Mendelsohn is just fantastic. She is thorough, but quick, and calms me down. I just adore her.
Dr. Price is so friendly and knowledgeable. Both times I have been to see her have been amazing. She always makes me feel extremely comfortable. I'm closer to the Irvine office but have chosen to go to the Laguna location because of her!
The office staff and nurses were friendly and courteous. Mostly, I think Dr. Winter is an excellent doctor who spends quality time with you, allows you to ask plenty of questions , friendly and very good bedside manner. He is awesome!!
Dr. Johnson is warm and caring. Seemed to be interested in me as a patient and my overall health.
I love Dr. Mendelsohn and everyone who works at the office. I feel like I've always got great care.
Staff was welcoming & there wasn't a long wait. Dr. Raffo was caring & took sufficient time to review my history.
Got in early for appt. and completed quickly.
Kind staff, quick check-in, online patient portal is great. Dr. Lo was attentive and helpful.
I love Dr. Lam, very friendly and knowledgeable
Dr. Kalra is an awesome doctor and makes me feel very comfortable and not awkward every time I visit
The staff was always professional & kind. Dr. Lee & Dr. Lam are wonderful doctors. This being my first pregnancy they both were very thorough in answering any questions or concerns I had. They were such a joy to have as my OBGYN
Very professional, pleasant and friendly staff
Didn't wait to long for the doctor to come see in me in the room
Dr. Kong is always willing to take time for questions that I have. I never feel rushed.
Dr. Lam was professional and thorough and my condition was improved.
The doctor was both professional and caring.
I was able to have my issues completely addressed and gained more important information.
Dr. Kalra really made the experience exceptional with her great energy and making me feel relaxed.
good, concerned, caring, knowledgeable
The efficiency and professionalism the office staff and Doctors have make it a great practice.
Very accommodating I was early and she got me right in
Dr. Cough was attentive and friendly.
Very quick and comforting environment
Carolyn is always friendly, knowledgeable and makes my visits easy.
I have been seeing Dr. O'Toole for almost a year now and each experience has been great.
Melissa was very professional, prompt and thorough.
I have had several appointments recently and don't know which this survey applies to. I have seen both Kim Lam and Dr. Winters. Both very satisfactory. I am extremely satisfied with both.
I trust Dr. Mendelsohn to provide me with the best of care because of her knowledge and expertise.
My needs were met in a timely manner
Welcome by receptionist. Professional care. Medical assistant in training. Detailed assessment by Dr. Raffo, caring, not in a rush, discussed treatment options and my preference.
Lisa is patient and caring and truly listens.
Being the last patient of the day, I felt the visit was expedited.
I like my Dr. very much, she is excellent in everything and I feel very comfortable, relaxed and trust in her very much.
[Highly satisfied with] Time allocated for patients.
Easy check in, the Dr. explained everything simply.
The provider gave me good information and advice.
Dr. Mendelsohn and her nurse Vanessa are knowledgeable (they were referred to me by multiples friends) and they have that gift of woo that makes the patient like myself feel very at ease...they make me feel like they sincerely care for me the way they would for their own daughter. I feel confident sharing with them my health issues and feel like I'm in good hands
I got in early and was out in less than 20 mins. Dr. Price is great she wasn't rushed and made me feel very comfortable.
Love Dr. Price! She's easy to talk to, friendly, and always makes me feel comfortable. The office is always busy; but the staff and Dr. Price are great about not making you feel rushed.
Everyone is very nice. I liked Dr. Lee very much. Already referred a friend to her who already has an appointment.
Doctor and nurse answered all my questions and were very supportive.
The staff is friendly and keeps time well. The Dr. is friendly and professional.
The doctor and team members were friendly
Been going to Dr. Winter for 25 years. He and his assistant are the best. Office staff is great! Care is top notch!
Beverly was very kind and thorough. She did an excellent job explaining everything.
The doctor was kind and gave me peace of mind. His support staff were kind and gave me peace of mind.
Kerry Price is extremely knowledgeable in her field of study. Answers all questions with confidences well.
Everyone was friendly, I didn't have to wait, and the technician was very informative.
My doctor is friendly and informative. She is thorough and answers all my questions.
The staff was prompt and professional. The results were online very quickly.
I was kept informed throughout the procedure. I appreciated this greatly.
The wait time is always quick.
Very professional. Loved Dr. Kong. She was excellent. Also, I needed to get my mammogram and they literally scooted me right over and I got my mammo same day!!! I live in San Clemente and you guys saved me so much time!!!!
All staff and the doctor were friendly and efficient.
Dr. Koperek took time to discuss my issues and made me feel confident my best interests were important. The staff is great as well. From the front to the back. All really nice, caring people.
I was seen promptly for an urgent condition. The doctor's care was excellent.
Dr. was realistic about my questions from a previous visit to Dr. Dej and had my yearly on check.
Excellent patient manner both by doctor and staff. Communicative; did not feel rushed. Personal service.
Convenience of mammo, bone density and Dr. appt in one visit.
Dr. Raffo has been very professional and reassuring during my appointments with her. She took the time last year to work with me to determine if I needed to continue on a medication previously prescribed by my gynecologist in Georgia.
I like Dr. Priestley, professional and good bedside manner. I respect and appreciate her opinions.
Excellent technician who was very kind and professional. Excellent patient CARE.
Receptionists welcome you when you step up to check in. Doctor's assistant is always professional and caring when you are called back for your exam. They call you by first name and make you feel comfortable in the examining room.
Wait time was not long. Office staff was pleasant and accommodating. Radiologist was friendly and explained entire processes. Dr. was warm, very informative and approachable. She took the time to hear my concerns and thoroughly explained options and treatments. I felt very comfortable with Dr., not judged or rushed.
Dr. Kalra has an amazing way to make me feel cared for and listens to everything to make sure all concerns or matters are discussed.
Short wait, easy exam, caring technician.....in and out with no time....see you next year
All staff was really knowledgeable and friendly. I truly enjoyed my OB visits during my pregnancy.
Courteous office staff, on-time appointment
This was one of the first visits in which my wait time was less than ten minutes. I appreciate the timeliness. Please know that I know that sometimes doctors get behind because of patient needs, but typically I have been dissatisfied with how long I I have to wait. Kudos for a prompt appointment.
This is a well-run practice, with systems and procedures in place that are helpful and easy for me to navigate. I felt like Dr. Lam paid attention to my concerns and spent an appropriate amount of time with me during the exam.
Theresa is awesome - very caring, compassionate, and professional. I trust her wholeheartedly.
She is always so gentle yet very thorough. I feel very confident with Dr. Lam. I am not a youngster any more, 75 to be exact. We relocated to the US several years ago, leaving all my medical peers behind. No man can understand what this means to a lady. It was my luck to come across Dr. Lam after having a few bad experiences. So thank you Dr. Lam for giving me back my dignity.
I have been a patient for 21 yrs, and have been happy.
Love Dr. Dej and the ultra sound people, very through, helpful and caring.
Brittany works the front desk and is so much fun and makes you feel comfortable when you walk in. Dr. Priestley is so nice- to the point, but optimistic and compassionate. I love it here- and who can really say that?
Dr. Mendelsohn has been my GYN for decades. I have always felt that she cares about my health and doesn't cut corners. She is engaging and I am very confident in her expertise and wisdom. I am so fortunate to have her as my Doctor.
Doctor was experienced and knowledgeable, listened to my info or questions with concern and follow thru, and very gentle with exam which meant a lot to me thank you very much.
I have been a patient of Dr. Koperek for over 13 years and he is always thorough, calm, patient, and answers any questions I have. I would never choose to go to any other doctor. He is the finest!
Dr. Lam is truly caring for her patients.
Dr. Kopereck is smart, compassionate, calming and all in all just a wonderful doctor.
I was able to have a mammogram and my annual exam in the same visit. Dr. Raffo is also usually recommends preventative tests and procedures which I really appreciate.
Dr. Norris-Walsh is a caring, expert doctor that spends enough time with her patients that they feel confident in participating in their own health care decisions.
Professional. Kind. Patient. Knowledgeable.
I have seen Dr. Mendelsohn for many years. I have much faith in her.
Didn't wait too long. Got exactly what I was looking for.
Theresa is very thorough, professional and warm in her demeanor. I feel as though any concerns and questions are properly addressed.
The staff are always incredibly helpful and kind!
Everyone knew what they were doing, procedures were done correctly.
Dr. O'Toole made a phone call on Friday afternoon and got me into Mission Hospital Imaging for a diagnostic mammogram and ultrasound that afternoon.
The doctor was very friendly and helpful.
Dr. Lee was very kind and spent as much time as needed to address any questions. She was aware of past medical issues and how to follow up.
Dr. Mendelsohn has been both my doctor and my daughter's doctor for over 25 years! Her examinations are always thorough and she explains what she is doing. She always makes time to answer any questions you may have and her answers are always understandable. I can't say enough about her as she is wonderful!
Everyone is friendly, nice waiting area, on time with appointments,
Always a great experience...I love Dr. O'Toole...she is a wonderful physician.
The wait time (especially for the afternoon) was not long. I also was able to get in after my yearly for my annual mammogram. It's nice to have both facilities in the same building.
Everyone is always so friendly and welcoming. Dr. Winters is very kind and knowledgeable.
Dr. O'Toole listened well and was easy to talk with.
I love Dr. Lee She is approachable and easy to talk to. Very knowledgeable
Dr. Mendelsohn knows me well. She knows my medical history. She is thorough, experienced & confident. She has delivered my 3 children and done an excellent job. She is an expert and well regarded by many.
Dr. Lo has a very good bedside manner and makes you feel comfortable and distracted from the procedure which is much needed during these check ups
Dr. Koperek is a very good doctor he listens to you and explains everything to you.
Prompt appointment times for both appointment times today
Dr. Raffo is a wonderful person. She has been there for me through my pregnancy in 2017, found a cancerous lump in my breast in 2019, and is currently helping me get through some gynecological side effects of chemotherapy. Her care for her patients is genuine. I know I am in good hands with her. I just love Dr. Raffo so much.
The midwife team, Melissa and Lisa are always awesome. They feel like family to me and make the whole process so comfortable
Dr. Price was friendly and understanding. I felt comfortable with her.
Office staff is exceptionally friendly and helpful. Doctor Norris Walsh is very attentive and makes you feel like she sincerely cares.
Dr. O'Toole answered all my questions.
Everyone is so nice and professional...
Appointment was on time, facility was very clean and decorated beautifully, front desk personnel were helpful, friendly and efficient
Dr. O'Toole is very compassionate and caring.
Great doc. Very quick wait. Thorough and friendly.
Very informative, NP took time to talk and listen to my concerns, did not feel rushed.
Dr. Kalra is very sweet, patient, and a great listener. You don't feel like another number, she makes you very comfortable and feels like she cares.
They made my experience very easy and efficient. I also like the doctor a lot.
Quick, efficient service. Very knowledgeable and caring Dr.
Sara was very thorough, knowledgeable and compassionate. I never feel rushed during my appointments and I always feel cared for by the midwifery staff.
For at least 30 years, I have been a patient of Dr. Norris-Walsh, but she's nearly retired. when I had to see a gyn in the aftermath of a CT and an ultrasound in the wake of being hospitalized in April, I decided to take a provider that I could see faster. Dr. Lo impressed me with her general medical knowledge, not just gyn. She spoke to everything from my tremor to my diverticulitis. I had been apprehensive about seeing someone new, but she exceeded my expectations. I would gladly see her again.
Dr. Raffo has been my physician for 20 years. She is thorough, knowledgeable, and is the absolute best! I love her!
The staff is excellent. They move you from lobby to room quickly and with a smile. Dr. Cough is wonderful. Upbeat, knowledgeable, great attitude, very helpful.
Wait in office was not long. Dr. O'Toole's assistant was very thorough & pleasant. She answered my concerns & questions.
Love Dr. Mendelsohn. Patient, explains everything, interested in overall health.
I like Dr. Cough. I like being able to get mammogram and annual appt back to back.
Experience was very good. Very little waiting time. Clean facilities and efficient staff. Plus I really appreciated the terry cloth robe. The rooms are cold and the robes are a great idea.
Very organized and staff was courteous
I was taken into the back right around the time of my actual appointment, and I did not have to wait long for the doctor to arrive.
Wait time was descent and the online check-in system helped a lot too. The nurses helped move me along through the appointment efficiently.
Front office is very friendly and helpful. Dr. Price is very knowledgeable and personable. This is only my second year with her (I am a previous patient of Dr. Audell's) but I know I will continue to see her for years.
The wait time is always short. Friendly and competent staff.
Dr Knowledge and experience. Caring personality. Positive in approach and very engaging.
Dr. Kong really listened to me and my concerns/questions. I mean like REALLY listened! It's been a little bit since a doctor actually listened (looked me in the eyes and listened) to me. I felt heard, there were next steps given and I know she is looking out for my best interests.
Very thorough!! Asking all the questions and spending the time with me!!
Dr is not surgery hyped. Dr is kind and gentle, explained everything in a manner one can understand. Dr listens to your concerns and offers great advice.
I feel confident in Dr. Winter. He performed surgery on me and have had wonderful results
Excellent past and present experiences. Dr. Raffo is so wonderful!
Fast services and helpful from staffs of your facility.
The mammogram technician and Dr. Karla were both wonderful
On time. Efficient system. Clean, nice rooms. Nice fluffy robes. Technician polite and got the job done well and with dignity.
I really wanted to address some concerns to the Dr and I didn't feel comfortable enough to ask her about it because she was like in a rush.
I typically don't have to wait too long to get seen after my scheduled appointment. I've been going to Dr. O'Toole for over 6 years.
Everyone was kind, timely, answered my questions and cared for me. The kindness of the staff and doctors and nurses was overwhelming.
Answered all questions with care and attentiveness
I like her and she is attentive and listens.
Doctor is very friendly with good bedside manner. However I am not sure she is as experienced or knowledgeable as other similar providers.
Online check-in was helpful. Doctor Raffo is always very nice.
It's great to be able to get the 3D mammogram the same day. I trust Dr. Winter completly. I appreciate that most appointments are on time, or just a few minutes late. I also am impressed with how quickly I get the results.
Dr Kong throughly explained the procedure & with the different results, explained what to expect for the next step.
The staff and Dr. Lee made me feel very comfortable and answered all my questions.
During my new patient annual exam I was able to also get a 3d mammography immediately. The wait time was so surprising less than 25 minutes in either waiting room. I was truly amazed. The staff was courteous, my dr was wonderful and made me feel comfortable during some not so comfortable tests.
Easy to get to & to park. The front desk people were friendly. The entire office was friendly. Dr. Price is professional, thorough , kind & made me feel at ease.
Wait time was minimal, staff professional, Great Doctor PR.
All answers and concerns always questioned and never have to wait too long
Because the doctor cared and the staff was very helpful and nice to me.
Timely appointment (they used to run late a lot) Excellent service by doctor (that hasn't changed)
Dr. Lo listened to my questions and took time to address them. Didn't rush through the appt. And her assistant Barb was friendly as well.
I love Dr. Raffo and how thorough she is along with her medical knowledge. She really takes the time to go over every issue her patients might be having. The front desk staff is very pleasant also.
Dr.Lam is just great. Wonderful listener, totally caring. The staff is always courteous and lovely.
The office is clean and comfortable. The appointment was on time. The front desk personnel, medical assistant and Dr were all helpful, competent and friendly.
It was quick, covered by insurance, the doctors were nice
Excellent staff, incredibly professional, and happy to educate me on how the imaging worked, and what I was seeing on the screen.
I really appreciated the time Dr. Price took with me to explain the issues associated with Menopause, high blood pressure and RA and how to best handle it all. She has always been very attentive and patient.
Dr. Kerry Price is talented and engaged. She made me feel cared for, and was attentive throughout her time with me. She did not rush me, and was careful to answer all of my questions! I have been coming to her since I was 16, and wouldn't see anyone else. Dr. Kerry Price is the best doctor I have ever been to, and she is a joy.
Dr. Cough and Melissa are always so upbeat and kind with me. Dr. Cough explains everything in great detail. I feel very well taken care of.
The doctor was very professional in all areas.
Front desk staff was courteous and helpful when checking in and out, nurse was very pleasant and I just love Dr. O'Toole.
Dr. Johnson is very sweet, caring and helpful regarding any issues where I needed help.
Nurse Patchett is wonderful!!!
Staff was informed and friendly. Doctor's reputation and educational background are excellent and she answered all my questions to my satisfaction. We have a good rapport.
It was a basic annual exam for a woman of 82. The doctor seemed competent. Dr. Kong is new & I have only seen her twice.
No long wait. Courteous staff. Dr. Lee makes it very comfortable and she is so kind.
The NP listened to my concerns, ordered appropriate tests to be on the safe side and I felt very satisfied with the visit.
Dr. Priestley is attentive and thorough; she takes the time to explain my options and her recommendations. I feel confident that she takes my questions and preferences into consideration as she helps me plan out my OB care, delivery, and post-partum.
Dr. M is very thorough and listens to my concerns. I think the world of her. Been a patient for several years.
I have been coming to this office for over 10 years. Dr. Mendelsohn has always been more than accommodating to my family and I since we became her patients. Her and her team go beyond to make sure we are taken care of in all aspects of the word.
Doctor took time with me and the entire process was efficient and on time
Dr. Lo is a very caring Doctor. She listened and asked a lot of questions.
Dr. Lam and the staff always make me feel comfortable and at ease during my visits. Even those super fun pap-smears!
I was seen at the San Clemente office - the office staff is friendly and helpful and the beach decor is soothing and pretty, but what keeps me going back year after year is the incredible care of Dr. Norris-Walsh . She is kind and caring and really takes the time to listen. She is very thorough and knowledgeable and I have received nothing but excellent care from her!
Doctor and staff were really nice and took time to listen to my concerns. All followups promised were made.
Lisa has taken care of me through two pregnancies and it was for my 6 week follow up. She is always great and very comforting.
Dr. Lee was professional and very kind. She took time with me and I didn't feel rushed.
Technician was wonderful! Very efficient and explained everything.
The friendly staff, my wonderful OB, the short wait times, and clean environment.
Dr. Cough was very professional and also showed care in myself as a person, not just a patient.
Dr. Mendelsohn answered all my questions about my cancer treatment with Tamoxifen and its symptoms. She gave me some ideas on how to combat the symptoms. I feel so much better after talking with her.
Other than having to wait, I am always treated with respect and kindness when visiting Dr. O'Toole at any of her locations. She and her staff are very welcoming, take time to listen and talk to you, and put you at ease. I highly recommend her as a doctor.
Wait time is not long. Friendly faces. Friendly Acknowledgement. Doctor acknowledges you. Talks to you. Explains when necessary. Good interaction.
Dr. Tasha Kalra is excellent and always spends adequate time with me and explains everything in detail for me.
Personable, caring, efficient, Dr. Price, really remembers who I am, even when I just see her once a year. She spends quality time with me patiently answering any questions I might have. The whole process from mammogram, bone density text to, office visit with her, goes like clockwork, in and out in minimal waiting time. I would highly recommend this group, and certainly Dr. Price!
Excellent quality of care, provider and staff make office visits comfortable.
HUGE fan of Dr. O'Toole! She helped my husband and I be able to carry out two full term pregnancies, I will be forever grateful. All of my appointments with her, including this one, are a positive experience due to her approach with patient care. She truly listens to my questions/concerns and provides honest answers in a kind way - I trust she always has the best interest in mind for me and my family.
Dr. O'Toole is very caring and takes her time answering questions. Highly recommended.
Able to see me at the last minute. Very friendly staff. Doctors made me feel comfortable.
Dr. Lo was fantastic. She was my provider throughout my pregnancy and made me feel comfortable and confident in all aspects of my pregnancy, labor, birth and after care.
Front office was easily confused and disorganized. Caused a little inconvenience for me having to change my schedule 2 times.
I had 3 different wellness appointments and I was in and out in an hour and every office and employee was super nice.
Dr. O'Toole and staff are very kind and understanding, and know what they are doing for OBGYN care.
Had a biopsy performed by Dr. O'Toole. She was extremely through (by explaining the procedure, tools to be used, etc.), and follow on care. She is without a doubt the kindest and most gentle person I have ever met.
Price was caring and informative and thorough. Answered all my questions with detail and with a good demeanor.
Appointment time was as preferred; minimal wait time both in lobby and in exam room; Dr. Koperek is always nice and informative
Dr. Price is awesome! So friendly and caring. Love her.
I didn't have to wait too long to get called in or to see the doctor after the nurse finished her measurements. My second appointment for blood draw was very efficient as well. Less than 15 minutes from the time I checked in until I got to my car. This level of service and efficiency is rarely seen at doctor's offices and really helps me manage my time.
The nurse practitioner took the time to explain the treatment I have.
Care and interaction of the doctor. I felt taken care of and supported.
I feel like I'm not only receiving the best care medically but emotionally also. I've never felt more comfortable.
All the doctors and nurses are very kind. And I am so happy that my doctor can speak korean! It makes me feel more comfortable.
Dr. Winter made me feel comfortable he was warm and friendly and shared personal experiences. It is an apt I dread and is usually embarrasing but he made me feel relaxed and that I was not just another patient but a person as a whole
Excellent care, genuine concern and listening.
Referred for bone density and was accommodated right away with little wait.
Prompt service, nice and friendly staff.
I'm lucky to have Lisa Sherwood as a provider, she assesses not only the clinical/medical, but your overall health as a person.
Dr. Johnson was running over an hour late so they got me into Carolyn. I will be seeing her from now on since I always have to wait way too long for Dr. Johnson.
My ultrasound tech was very nice and efficient. I was in and out of my scheduled appointment within 25 min! Awesome!
I gave 5 because the group are very friendly and helpful
Dr. Raffo is amazing, she really cares about her patients.
Dr. Koperek is very efficient and professional. Updating all my info online made it even better, so I didn't have to fill out any forms in office.
Dr Mendelsohn treats like a friend, family member with moral support and no words to express about Dr Mendelsohn, knowledgable, supportive, friendly nature, committed. Never had Hope's on VBAC for my second child but Dr Mendelsohn and team made it happen with all kind of support. I feel like my home to hospital visit. I would like to recommend Dr Mendelsohn to my friends and also provide my experience / reviews at online...
My Dr answered all my questions. I didn't feel rushed
The Doctor is very knowledgeable, friendly and answers any question I may have
Dr. Lo remembers details about me and is always so kind and sensitive. I always feel very well taken care of by her.
Dr Raffo is very professional and knowledgeable. She is very caring and puts you at ease instantly. I always feel better after seeing her.
She listened intently and moved forward toward preventive care. She's knowledgeable, covers all bases and is pleasantly positive.
It's not the least bit uncomfortable from front desk to exam room. Carolyn takes exceptionally good care of me
My concern was investigated to a satisfactory end
I just love Dr O'Toole. She makes me feel so comfortable and takes the time to really listen to me.
Friendly, very professional, ontime, inspire trust and confidence
I love Dr Raffo, she is very knowledgeable and truly cares for her patients.
The person who did my bone density was very friendly, professional & detailed oriented.
Dr. Price was very proactive with my case. Loved the care i got!! Thank you
She was really understanding and brought me comfort. She worked with me and listened to what I had to say.
It was fast. Waiting about 5-10min in the waiting room. Technician was very understanding and fast.
Dr. O'Toole was very attentive and very sensitive to my concerns. The lab technician whom had taken my blood for the lab test was also very professional and very good at her job.
Staff and Dr. were really friendly, nice environment.
Dr. Mendelsohn is an amazing provider and I am so lucky to have had her overseeing my pregnancy. Appointments are always on time. Staff is always welcoming, especially Vanessa and Maria.
Dr. O'Tootle respects patients and listens patiently.
Dr. Price is a great doctor. She listens and is caring.
Been coming here for over 20 years & Dr. Winter & his assistant, Dominica, are the best. Very easy office .
Dr. Raffo has always been wonderful, caring, and very knowledgeable.
Good communication with physicians and med techs
Dr. Johnson is an amazing doctor who is kind and listens. The staff is excellent as well.
Ultrasound tech was so friendly and Dr. Lo was also very kind and informative. The appointments were on time and not rushed.
Dr. Kalra is knowledgeable and really cares about her patients.
Dr. Kong listened to my symptoms, took time to explain them, and together we plotted a course to help alleviate pre-menopausal symptoms that have been affecting me.
My reason for coming in was addressed in a direct, helpful manner. All of my options were given in a kind, detailed manner.
Everyone I encounter from check in to check out is genuinely friendly and courteous making me feel very comfortable that I'm getting the best care.
Dr. Lo provides such great personal care, knowledge & professionalism with sincerity. She is a true patient advocate.
Office staff was extremely helpful in scheduling us for an ultrasound as we were scheduled to travel out of the country. She went out of her way to make sure we got the imaging and appointment we needed before we had to leave. Very professional and helpful.
Dr. Johnson never rushes my appointment. She's a great listener and really seems concerned with my health and well-being.
Dr. O'toole is so personable and caring. I believe I received the best care possible.
Prompt, professional & caring service by both provider & staff
I first saw Dr. Walsh at San Clemente and she was fantastic. I hadn't been to the gynecologist in way too many years and I was very nervous. She didn't make me feel bad. She encouraged me and said your here now and we're going to get you on track! God bless her for that. I then had appointments for blood work and bone density and mammogram in Laguna Hills what a very nice pleasant experience! So grateful for such wonderful service and care from the staff!
Dr. O'Toole takes great care in her patients. She is professional, compassionate, timely, and an amazing Doctor.
Professional assistants and friendly atmosphere
My ultrasound tech Toni was caring compassionate and knowledgeable.
The doctor is caring, compassionate and kind. She understood my concerns and put me at ease. Very professional and knowledgeable.
Though the procedure was not something to look forward to (cervical biopsies), The staff was all friendly. The whole ordeal was as comfortable as it could be under the circumstances. All interactions were positive.
Dr. M is always wonderful! She is personal, knowledgeable and truly cares about me.
Very pleased. Interested in listening to me and very understanding.
Yes, Dr. Mendelsohn's expertise is valuable. She seems genuinely concerned about her patients and has a good bedside manner.
I really like Dr. Kong. She's personable and a good doctor.
Been seeing Dr. Winter over 20 yrs. He knows me well and is proactive with my health care. He saved me from a hysterectomy yrs ago by performing less invasive procedures. I will be forever grateful. He also offers practical advice and shows genuine concern. He is an all around great doctor and person.
Dr. Mendelsohn is an outstanding physician.
I didn't wait long, everyone in the office is kind and welcoming. Dr. Cough is an amazing physician and takes time to talk with me.
All staff were friendly and helpful. Lisa Sherwood is the best. She makes me feel comfortable and heard like no other medical practitioner has. She took my concerns seriously and ordered many blood tests to get to the root of the problem.
Dr. Mendelsohn is very competent and professional.
On time, everyone was nice and friendly.
Wait time was less than 30 mins. Doctor followed up with me on my results.
Dr. Lee always answers all of my concerned questions regarding my health.
The Doctor was very thorough, she always has suggestions and a lot of info which she shares . I feel that she "knows" me as a person not just a patient
Staff is so friendly and helpful. There was hardly a wait time, I was greeted so quickly by the nurse. Dr. Johnson is so pleasant and is very thorough with her exams she has been my doctor for many years. It's a very comfortable place to be not stressful in the least. Thank you all for taking such good care of me and my needs.
Lisa is a very caring person. She was able to get me to open up and discuss personal issues I am having.
Timely manner. Exceptional location and facility. Amazing providers. Privacy and respect.
Friendly staff, clean waiting room
Dr. Mendelssohn is very knowledgeable and she puts me at ease
[Highly satisfied] Because Dr. Winter is exceptional and cares.
Dr. Norris-Walsh is always professional, courteous and informative about whatever she is doing. She is a very caring and compassionate lady.
I had gone to Dr. Winters for years, then because of a change in insurance two years ago, I had to leave as he was not in the provider group. This year I moved my insurance back to Monarch and was able to have Dr. Winters as my OB/GYN again. When I came in he had my latest records as well as my old records, and was up-to-date quickly. I did not have to wait long in the waiting room or in the exam room which I appreciated. It was a real pleasure to see Dr. Winters again.
Dr. Winter provides excellent responses to care and patient concerns.
Everyone was incredibly nice, helpful, and on time. They made me feel really welcome and cared for.
Doctor Patel was very nice and caring. I felt comfortable talking to her.
I really liked Melissa Alexander. She was very nice.
Dr. Lam always makes awkward GYN appointments tolerable :)
Have gone to Carolyn Patchett for years. She's like a personal friend and a professional all rolled into one!!
Very kind doctor and staff, willingness to help, efficient. Doctor was non judgmental, open conversation, I felt very comfortable.
This doctor was incredible. Talked to me. Explained everything. So great!
Dr. Raffo took me within 20 minutes. She is pleasnt, interesting and thorough. I have been going to her since 2002. She has a very friendly pleasant personality. I feel cared about.
Quality of service and on time appointment
Friendly at the desk, on time, didn't have to wait for the ultrasound technician, was very informative and professional.
On time, efficient and pleasant-everything you need for a good experience
Appointments were well coordinated, ran on time and everyone was nice and professional.
Easy to get and attend the appointment.
She made me feel so comfortable and talked to me about everything she was doing. Very thorough on my options and next steps. I also had a great phone conversation with her.
Ultrasound went well, and appointment with Dr. Johnson was great. She is fantastic.
It is always a pleasure to visit Dr. Winter. He manages to make the annual visit a learning experience, answers all my questions with patience and gives relevant advice about my general health. I appreciate Dr. Winter and his staff.
Doctor was thorough and approachable
Dr. Price is friendly and easy to talk to. She doesn't rush in and out of the exam room. I feel at ease with her and comfortable asking questions.
Dr. Winter is the Best provider I've ever experienced. So knowledgeable and caring
She could have left a message on the phone or in an email but preferred to break the bad news in person and give me comfort.
Mammogram technician was efficient and nice. Waiting room time could have improved a little bit but was not too bad. Dr. Lee was easy to talk to and I didn't feel rushed out of there. Got my results quickly as well
Dr. Raffo is so easy to talk to. I feel very relaxed during our visit. Also, the support staff are very accommodating.
Elizabeth Johnson is a very friendly and informative doctor. She helped me feel better.
Dr. Lo is by far the best Gynecologist I have ever met with. She's so easy to talk to, and she really listens and gives heartfelt feedback on my concerns and questions. I've been to other Gynecologists who don't really seem to care, or have a "know it all" approach, and don't really listen. I'm so glad I found Dr. Lo, I have referred her to multiple friends who have experienced the same thing with other doctors.
Professional and friendly approach.
I had an MRI. The technicians did everything they could to inform me about the procedure and to make me as comfortable as possible.
Pleasant staff; nice office; I like Dr. Kong
I really appreciated how the doctor didn't rush me and took her time to answer all my questions. I felt that she truly cared to help.
Dr. Priestley is very friendly and make a patient relaxed and in ease. She also take a time to explain everything and answer questions.
Dr. Johnson makes me feel like you have her undivided attention and wants to know about your whole health
Dr. Koperek is a knowledgeable doctor whom I have seen for many years. 3 generations seeing him.
Dr. Cough is a thorough OB! She listens and doesn't make you feel like just another patient.
Mammograms are NOT comfortable, but the technologist made me feel comfortable.
Dr. Raffo, is very thorough in her exams and spent adequate time for questions and answers. I would recommend her to all my friends, very pleasant, great bedside manner and knowledgeable.
Dr. Norris Walsh is wonderful. With a family history of cancer, she stayed on top of every aspect of my health. My breast cancer was caught early which I attribute to her thoroughness. I am very grateful to her.
Lisa has experience and expertise in non-hormonal birth control that she willingly shares. She always take the time to understand my concerns and make sure I'm doing okay. She is the absolute best.
Dr. Johnson is very attentive, informative and easy to communicate with.
I actually saw Sarah B at my last visit. I've loved my experience with all three midwifes, but Sarah delivered my baby. All were an absolute joy to be under their care.
My doctor is very kind and polite. I can trust her.
The tech was friendly and professional.
Pleasant demeanor of both the assistant and the Doctor and they accommodated me early.
The genuine care and professionalism that I receive from her Office Team and Dr. Kalra. Truly first class experience!!!
Friendly, professional and on time
Dr. Lam is easy to talk to and answers all of my questions and really seems to care about her patients.
Dr. cough is very friendly, knowledgeable and honest...she is also easy to talk to.
Dr. Knowledge, made me feel comfortable, and on time
Professionalism of the provider
Short wait, efficient appointment. Needed attention given by provider.
Dr. Raffo is amazing! Sweet, kind, and caring. Love her!!
Dr. O'Toole is caring and listens to my concerns.
Lisa is very caring and treats me with respect.
As always, Dr. Winter takes the time needed to go over every question and every issue.
Fast service with professional & efficient Staff.
Dr. Johnson is very thorough, knows my history, and works with you well on any issues that you have. She takes her time and is not rushing you through the visit.
Sensitive to my time and scheduling. Even after needing to cancel first appt due to doctor unforeseen surgery they worked well to reschedule. Visit was quick and efficient.
Dr. Mendelsohn takes the tome to go over everything and makes me feel comfortable. She has extensive knowledge which makes me feel like I'm in good hands. She is an outstanding doctor!!!
The tech who did my ultrasound was super nice. She made it fun and easy
They respond me back right away and good care!
All of the office staff were friendly, including the nurse. I liked Lisa's Irvine assisting nurse better than the Laguna Hills nurse. She was friendlier & took more time with me. I didn't feel rushed.
The front desk was so helpful and accommodating and Dr. Dej was friendly and made me feel very comfortable, even though it was my first visit.
I have been Dr. Raffo's patient for several years, I have complete confidence in her. I trusted her to remove a sebaceous cyst in a safe manner and she did. She was very caring and professional. I would highly recommend her.
Dr. Winter is very thorough. He listens and addresses concerns.
The doctor took time with me and answered all my questions.
I have been a patient of Dr. Raffo's for many years. Everyone is always nice and Dr. Raffo is great.
The online check in makes it super easy to expedite the entire thing. The front desk staff is super friendly, the scribe, MA, and of course Dr. Price are always kind, caring, and welcoming every time I come.
Was able to register online. Almost no wait seeing doctor. Staff is always very pleasant. Dr. Lam takes her time. Does not make me feel rushed like she is in a hurry to get to next patient.
Professional experience, answered my questions.
Dr. Johnson was very informative and answered all my questions, she was very thorough. I felt very comfortable with her.
Upon arrival the wait time to be taken to my room was very short, and the online forms made for a very easy check in. Dr. Patel was very kind and knowledgeable. She made me feel very comfortable the entire time. I needed an ultrasound and they were able to fit me in right away. The staff kept apologizing that it would be a 15 minute wait but that was nothing and it only ended up being 10! I am very please and will continue to come back every year for my annual exam.
Very friendly and helpful staff and volunteers.
Friendly staff. I had to bring my 2 toddlers and Dr. Cough was not only happy to see them but went out of her way to accommodate their needs during the appointment. The exam itself was easy and Dr. Cough, as always, told me what she was going to do before hand. I felt respected and cared for.
The location is close to work and home and I feel like Dr. Price truly cares about her patience.
Dr. Johnson was great in my first appointment. She took the time to answer my questions and provide feedback. I returned for a blood test a few weeks later and the girl who did it was so good, quick, and pain free. I have a huge fear of giving blood and this was the easiest and best experience I have ever had.
I absolutely love Dr. Kalra and the whole staff
Dr. Lee was very attentive to all my questions and concerns. Then, when my blood test results came in, she personally called me to go over the results. I truly appreciate her!
Dr. Winter is amazing and has great bed side manner. Makes you feel secure in your decision for treatment options.
As always, time was spent with me explaining everything in detail.
Doctor took the time to talk and answer questions.
Thorough, informative, patiently explained things
Dr. Lam is excellent and provides good patient care.
Dr. Lee was very thorough and kind.
I have been a patient of Dr. Raffo for years so I am comfortable with her and can't imagine seeing another doctor.
My questions were explained to me! She told me I needed an ultrasound and mammogram and I'd get the results the day of my appointment
Great bedside manner. Knowledgeable and thorough
Dr. Koperek is a very experienced and intelligent doctor
Dr. Price makes sure I'm satisfied and feel comfortable. She answers all my questions and makes things feel really personal. I really like her a lot and would recommend her!
I was there for an annual check up and it was a Friday and everyone was going for the long weekend and I felt like they were rushed to take off.
Took time to discuss other conditions and medications. Marc is always an excellent listener.
Office staff were helpful and nice. Didn't wait too long. Dr. Lee was patient and answered my questions. Did not feel rushed by her.
I really love Dr. Cough. She always listens to me and makes me comfortable. I trust her knowledge and expertise.
Very efficient - was able to take all necessary tests the same day in the same office building. Love the online portal where I was able to view test results and Dr. comments easily.
Appointment started on time. Dr. Raffo has been my OB-GYN for almost 20 years and I have always had a good experience on my appointments. They were also able to accommodate a bone density scan and mammogram in the same visit, which saved me an additional scheduling of appointments and visits. All of the staff were friendly and welcoming.
Courteous staff. Doctor was compassionate and took her time
I like the doctor, she is very nice and explains everything
Seen quickly. Doctor very attentive and not rushed.
I have only been seeing Dr. Price for a few years, since Dr. Kaminskas retired. I feel she is thorough, allows me to ask questions, and cares about my overall health.
I have been a patient of Mary for over 20 years. She has an amazing reputation and I feel her genuine concern for her clients.
Dr. Priestley is professional, skilled, knowledgeable, and personable. I felt safe and confident.
I had a short wait time to see the Dr. The visit was extremely efficient: mammogram > annual exam with Dr. Priestley > blood work. Dr. Priestley is excellent. She takes the time to listen to concerns and acts on them. I have the utmost confidence that I am in good hands. My daughter also sees Dr. Priestley because of my high recommendation.
On time. Added labs to follow. Dr price is very kind and answered all my questions.
I feel Dr. Lo listens to my concerns which allows her to make other recommendations to my treatment. I want a Dr. that listens to their patients and make appropriate recommendations to their needs.
I have been seeing Dr. O'Toole for 25 years. She is the best!
Friendly staff, minimum wait time. I was able to schedule a mammogram prior to MD visit, very convenient.
I feel that Dr. Mendelsohn provides a strong, factual experience in a compassionate way. It is difficult to balance the emotional side with the scientific side but her demeanor and personality put you at ease and her knowledge gives you an overall security.
The Dr. was very polite and made me feel in total confidence.
Dr. Koperek is very good - thorough.
Dr. Kalra is wonderful. She is kind, listens, and I appreciate her. I have been to too many Dr's with bad bedside manners, and it's nice to have a Dr. that's so pleasant and helpful.
The person who did the ultrasound was very kind
Dr. O'Toole takes the time to answer all of my questions. She is thorough and does not ever make me feel like she is in a rush. She is kind, friendly and has my best interest
She is very good. The wait time was minimal.
Dr. Johnson is the best OBGYN I've had, ever.
Dr. Priestly is incredibly kind and compassionate. The office was very accommodating, telling me that she was running very late and managing to fit in my mammo before instead of after my exam, so I was still there just the same amount of time as if everything had happened on schedule.
Ms. Whitman takes her time and listens to my concerns and wishes.
Dr. Cough takes her time with me, remembers our previous conversations, and seems genuinely concerned about my health. The office is generally efficient and on time. Both of these things are very important to me.
I was seen on-time, no waiting which is excellent for me.
It's a female clinic, female doctors.
Dr. Kong is highly professional and aware of how to manage the office visit. Some parts of the exam can be physically uncomfortable, but she makes pleasant conversation that put me at ease and kept me relaxed.
I specifically requested to see Beverly for my follow-up appointment. Beverly is incredibly informative and helpful! I saw her for my first vaginal examination about a month before my NEXPLANON removal date, and she made it as painless as possible whilst also ensuring that I was as comfortable as possible. I greatly appreciate Beverly, and hope to see her for my following appointments for as long as I can!
Dr. Johnson and the entire staff are fabulous. I tell all my friends how great everyone is
I arrived at the appointed time and was not kept waiting. The test was conducted efficiently. Results were posted on the portal within 48 hours
The technician took as much time as needed to get a good image, and the doctor not only looked at the image, but came into the room to examine the area imaged herself as well as to talk to me. Everyone was caring, professional, and knowledgeable.
Nice facility, efficient, on-time nice people
Teresa Whitman does not make me feel rushed and takes time to hear about any issues that arise. She is patient and knowledgeable about anything that I have to ask. I always make my appointments to see her because of her professionalism. I have seen others there in the past and only have great things to say about everyone there.
Everyone was so kind and thoughtful, I normally dread my annual exams but this visit was great. Dr. Kong is the best!
Friendly staff, amazing Dr. O'Toole.
I love Dr. Naglestad! She's very personable and knowledgeable.
Personality very professional,very friendly
Everyone is very nice and welcoming. They spend time with you and answer all of your questions and explain things in great detail.
Dr. Priestley is very knowledgeable and friendly.
Friendly staff, not a long wait time, Teresa took her time to listen & used her expertise to decide a plan of action
Did not have to wait long. Staff friendly and courteous. Dr. Lam is easy to talk to and very thorough.
Mary O'Toole and I go way back. She has always been friendly, professional and wise.
Dr. Karla was thorough and answered all my concerns.
Dr. Cough and Melissa have always been so kind and truly caring about me and my pregnancies! This was my annual exam, but it was like going back and revisiting with family. They genuinely care about me and my family and that comes through very clearly!
Lisa Sherwood is an amazing provider. She is always very patient, and explains everything in detail to ensure I understand what she is doing and why. She is very thorough with her exams and answers all my questions. She has a very good bedside manner and is very personable.
Dr. O'Toole is always professional and very comforting in an uncomfortable situation.
Ease of scheduling and going to bone density, mammogram and Pap in one visit.
Waiting time was minimal and office is always very friendly and professional.
Efficient, professional, clean, on-time, thorough during my initial visit. Scheduled my follow up tests and then Dr. O'Toole contacted me quickly to review my test results. 100% happy and confident with the care I received.
Everything always runs smooth and like clock work
Overall positive experience. Little wait time, all questions answered.
Her kindness, support, and expertise
Staff is professional and friendly. Dr. Cough offers several options to address my concerns
Dr. Lo is kind and professional. She even asked me how my ill sister was doing, which was so thoughtful.
The appointment was quick and efficient. The customer service was excellent and was able to go to next appointment at same office and be out of there within 2 hours.
Dr. PRIESTLY is an excellent physician. I have seen other physicians in this practice, but none were as thorough and kind as Dr. Priestley.
I am 68 and I feel like I have been left out of female care. Dr. Lo paid attention to what I was saying and helped me. Please don't leave us out because we are getting older.
I was seen in a timely manner, the visit was quick and efficient but I did not feel rushed.
This was a pre-op appointment. Everything about my procedure was explained clearly & thoroughly, easing my mind.
Everyone was exceptionally nice, love Dr. Raffo she was so attentive. Just great...
First of all, Dr. Kong took her time to address all my questions and concerns. And secondly, the nursing staff who drew my blood for some testing was very attentive, gentle, and empathetic.
The expertise and empathy for the patient was amazing
Dr. Mendelsohn walks on water. She's competent, intuitive, and professional. She has a sense of humor. She knows what she's doing and she tolerates me. My biggest fear is that Vanessa will retire and take Dr. Susan with her. Pay them both whatever they want.
Because Dr. Johnson is just the shiz. She's a wonderful doctor and patient advocate and has always made me feel heard and respected. It helps that she is personable, down-to-earth and hilarious. I can tell how much she always wants me to make educated decisions and appreciate how much information she gives me when I ask her.
She made me feel very comfortable.I l would highly recommend her and hope to see her again.
The wait is never long, the parking is great, the people very pleasant and friendly. I appreciate Dr. Lam, always asks if I have any other concerns, any questions and if the ring is doing what was expected. She is caring.
Everything was done in a timely professional manner
I have never had a bad experience with OCWMG, and I have been seeing the same Dr. for over 20 yrs.
Dr. Dej is the most caring, intelligent and knowledgeable person.
I was able to complete my paperwork online which then expedited my check in. I was greeted very nicely and barely had to wait before being taken to the room. Lisa was waiting for me and she took the time to listen to all my concerns and questions and provided excellent helpful advice and answers.
Dr. Lam was very patient with all our questions and really seemed to understand our concerns.
I like the way the nurses are. They make me feel comfortable in an uncomfortable situation. They are very gentle and help make the total appointment run smoothly.
Dr. Johnson is very personable and very caring.
Dr. Price has been wonderful throughout my pregnancy! She always answers my questions, and her office is so well run. In the past, I've always dreaded OB Appointments because I'm usually stuck for several hours at the office. Dr. Price has always been prompt and thorough.
Dr. O'Toole is very sweet and makes the awkwardness of an annual exam tolerable.
I've had negative experiences elsewhere. The doctor had great bedside manner, and was very kind in general. Though my visit did not end with desirable results, the doctor handled it all gracefully and with great care. One of the best I've dealt with.
Was able to get in for both mammogram and annual at the same appointment. Dr. Raffo takes the time to talk to me and "check-in".
I just truly enjoy Dr. Winter's care & attention to detail. Appreciate the fact that he explains things.
Dr. Walsh was, as always, kind, respectful, friendly, and really cares about my health and well being.
Dr. Koperek has been my OB since 2003. I was under his care with 2 of my 3 pregnancies. This visit was like all other visits. Walking in, the staff is kind. The office and exam rooms are always clean. Dr. Koperek takes the time to hear me out and answers all my questions. I live in Costa Mesa, and travel to Laguna Hills for my appointments (more scheduling options, than Irvine) and he is worth the drive. I was referred to him by a neighbor when I first moved to Aliso Viejo in '03 and it was the best referral.
Great bedside manner from both Dr. Johnson and her medical assistant Martha.
I was in and out in 20 minutes!!! That was my best visit ever!
She knows her job and is very nice.
Time spent waiting was minimal, ultrasound went smoothly and Dr. O'Toole is great!
Dr. Mendelsohn is fantastic! She does a very thorough exam and demonstrates genuine concern about her patients.
Dr. Johnson always takes the time to talk to me and explain things. I have always valued her opinion and treatment and plan to continue with her as my doctor for as many years as she is with the group.
Had both mammogram and annual exam-everything was on time-Dr. Cough listened to and answered my questions.
[Highly satisfied with...] The care and attentiveness.
I really appreciated how quick and painless my mammogram appt was.
[Highly satisfied with] The thoughtfulness, concern and professionalism of the doctor and the entire staff.
It was quick, I didn't have to wait long to see my doctor, my questions were answered, etc.
Questions were answered, thorough exam
Carolyn is always thorough and caring
Love that Dr. M is honest, sincere and knowledgeable. Vanessa is great as well.
My visit to the office went very smoothly. My wait time was short. The staff are always courteous. Dr. Cough was very professional and personable. My questions and concerns were all addressed. The in office phlebotomist is great at what she does while putting your mind at ease.
The technicians who performed the bone density scan and mammogram were excellent. They allowed me to sneak in early when my doctor was called away for an emergency and I had time between scans.
Staff and support staff were polite and professional! My provider answered my questions.
I didn't have to wait long for an appointment and office wait was relatively brief. My concerns were addressed. Follow-up call was from my doctor not his representative. Medication prescribed alleviated my problem.
Everyone was friendly, efficient and made me feel very comfortable.
On time, spent enough time with me, gets to know me
Everyone was courteous, appointment was on time, and follow up results timely
Dr. Price is truly an incredible asset to your practice. She has a way of making you feel like a friend while remaining highly professional.
[Highly satisfied with] The professional treatment, smiles, and listening.
I arrived 20 minutes early for my 2:00 appointment and was called in almost immediately. I was actually leaving the office after my test at 2:00. The technician and desk assistants were all very pleasant.
I love Dr. O'Toole! She is my favorite doctor. Last year she preformed a hysterectomy on me and she was wonderful. She is so caring and I actually do not mind my yearly exams now that she is my doctor.
Everyone was friendly, on time and accommodating.
Professional staff, streamlined process. Dr. Cough is a warm, responsive, knowledgeable doctor.
Dr. Cough is very personable and knowledgeable. My wait is never longer than 5 min.
The entire staff was very professional and polite.
Dr. O'Toole was so nice, easy to talk to, office was organized. Staff were detailed and love the online site for test results.
Dr. Norris is the only doctor I will ever go to. She is the best.
My physician was helpful and informative. I felt very comfortable asking questions and it was very easy to create a dialogue with Dr. Patel.
I love Lisa! I've been seeing her for a few years now & have established a relationship with her. She remembers me from previous visits. I'm not just another patient file to her.
Dr. Raffo gives easy to understand updates and instructions. She follows up on issues raised during the previous visits, and does not perform unnecessary procedures & tests.
Dr. was professional and caring. Terrific!
The gal that did the ultrasound was great. Easy to talk to, explained everything and made me feel very comfortable.
Efficiency of office, cleanliness and esthetic of office, ease of parking / getting to office suite, consistently positive experience with Dr. Kalra, being understood and treated appropriately.
Very friendly doctor and staff. Great at explaining medical concepts. Many opportunities to ask questions
Great patient care, treated with humility and smiles and timely
Everyone was very nice and informative. I never once felt rushed or overlooked, only cared for.
I really appreciate how waiting times aren't very long to see the provider, the staff from the front desk to the back office are all so friendly. I also appreciate the the RN Veronica's quick responses to questions in the patient portal. Overall I am very satisfied with the patient care I have been receiving
Dr. O'Toole addressed all of my concerns thoroughly.
Dr. Johnson was easy to talk to, didn't seemed rushed and seemed genuinely interested.
Was seen at scheduled appointment time. Provider addressed all questions and concerns
Office staff was friendly and organized. I was seen quickly
Dr. O'Toole was very professional and made me feel at ease being that this was my first time to see her. She was thorough in her examination and very patient doing the procedure. Since I was with my old gynecologist for a long time but had to change doctors due to insurance constraints, I am so happy to find someone who was just as caring yet was so professional as my old doctor.
Dr. Welsh is the Best! She is the reason I remain with Monarch because it's not convenient to where I live. Have been with her for years.
It went quick, I didn't have to wait more than 5-10 minutes after my arrival and my actual appointment went really fast
Dr. Norris-Walsh and her staff are awesome!!
Dr. O'Toole was encouraging & understanding.
Professional friendly. Knowledgeable and on time!
Dr. Cough is always so thorough, professional and friendly. Melissa is a great assistant.
I just really like Dr Priestley. She makes the visit very comfortable.
As always, Dr. Norris-Walsh is great! She is thorough in every aspect, thoughtful and kind. The nurses are awesome and the wait time was minimal.
Dr. Koperick is very thorough and spends as much time needed to answer any questions or concerns.
She always takes time with me and listens to help solve any issues - she's the best!
The building, office and rooms were very clean. People were very friendly. Lots of attention is paid to making women feel comfortable in the environment.
Dr. Lam communicated well with me. I didn't feel rushed. She seems thorough, and she contacted me with follow-up information.
Beverly is excellent! She is informed and up to date on all treatments. She is very personable, listening carefully to all my concerns. She is thorough and explains everything well. I always enjoy my appointment with Beverly!
Dr. Priestley was friendly and informative.
Everything was on time and on point. Dr. Price made me feel very well informed and comfortable. It's scary going through changes with your body but Dr. Price provided in-depth info to allow me to feel at ease. Great idea of having her transcriber which allows her to pay attention to me the patient instead of focusing on what she has to type up and process. And the staff very professional and caring. Job well done everyone.
Dr. Mendelsohn is the best. She always takes time with her patients, explains everything and has great sense of humor.
Theresa Whitman is an excellent NP. She is patient, thorough, informed. I highly recommend her.
Dr. Mendelsohn, Vanessa and all the staff have been consistently professional, courteous and caring over the many years that I've used the clinic for my well-woman checks and GYN health. It's convenient to have my mammogram and bone density tests there too. I don't recall ever having to wait for my appointment and I can book it online which is very convenient.
Quality patient care, efficient and painless check-in process, and caring bedside manner from Dr. Cough
Very satisfied with Dr. Mendelsohn and grateful I found her. Dr. Mendelsohn is very detailed in what needs to be done and tested.
Doctor amazing and so is the staff and nursing team
The doctor was very thorough and took her time with me
She was very sweet, gentle, helpful & very knowledgeable.
Lisa is great, she takes the time to talk with you and find out how you're doing overall, not just give the routine exam
Friendly and courteous staff. Dr. Lam and her assistant were so caring, professional and engaged. Dr. Lam explained everything to me and didn't rush me to answer my questions and concerns.
Dr. Dej is a caring, patient and very thorough physician. She encourages questions and takes time to answer.
All office staff and the technician that assisted me were welcoming, gentle and took time to answer my questions.
Dr. Cough was wonderful in getting to know me and answering all my questions. I feel more comfortable with proceeding forward and if we do get pregnant, having Dr. Cough as our physician.
Carolyn Patchett is always friendly, professional and helpful. I wouldn't know what to do if she quit. I've come to depend on her annual consultation.
Teresa assisted me with a pessary to help me await cysticele surgery. I had it removed at this visit.
I never feel rushed and Dr. Norris-Walsh always makes me feel comfortable and well cared for.
Angelika is very attentive to my concerns and needs.
Dr. Norris-Walsh is unbelievably caring, thorough and knowledgeable. The time and care with which she treats her patients is unmatched.
Dr. Mendelsohn is smart, kind and very informative.
Didn't have to wait long. Doctor is amazing.
Personal interactions, not just a computer in front of us! Thorough covering of the area to be discussed.
Efficient staff and doctor was very pleasant.
The waiting time was short, the Dr. is great, the office is clean.
Friendly, welcoming and knowledgeable.
Ms. Whitman was very thorough and explained everything to me so I could easily understand my health results and future needs.
First time seeing Dr. Lo. She was thorough and answered all my questions.
Dr. Cough is awesome. She's so easy to talk to and did a great job on my hysterectomy. I feel very comfortable with her providing the care I need.
I love Dr. Mendelsohn she is caring and through .
Customer service is excellent. There is follow-through using emails. Communication with doctor is easy this way than playing phone-tag.
Location is not too far away. Parking options are available. I didn't have to wait very long. The doctor was thorough and was okay with all questions.
Professional competent, did not rush as so many do. Very pleasant lady.
She is very caring and listens to me patiently. She shows her respect to me, and takes time to answer all my questions.
I was completely relaxed and able to honestly talk about my symptoms. I finally feel that a doctor is listening and addressing my discomfort of the last several years
She is consistently a wonderful doctor
The office in newly renovated, staff is always welcoming and on time. Dr. Cough is always lovely during my visits.
Dr. Lee explained my situation in details and patiently.
On time, listens and friendliness.
Thought Dr. Lo was very clear, made me feel comfortable. Also, she referred me for my breast exam and bone density test, which I could do in one visit.
I am a new patient to the practice and Dr. Sheila Dejbakhsh and her assistant made me feel at home and very comfortable. They both took the time to answer any questions and concerns I had, I wasn't rushed in and out, they both show true compassion and sincerity.
Dr. Johnson and myself we go way back. She knows me and my history very well.
Personal care by MD and nurse
Staff was friendly. Appt was kept close to original time appt was scheduled. Doctor was thorough and spent time with me.
Dr. Raffo is the best!! She makes you feel so comfortable, never rushed, and I feel she really cares...
On time and doctor answered the questions, not rushed to leave.
I am so glad to have become a new patient of Dr. Mary O'Toole after my Ob/Gyn retired. I enjoyed Dr. O'Toole's manner and personality, and she instantly made me feel comfortable.
Dr. Walsh is very attentive and understanding.
Efficient office staff, caring physician.