Dr. spoke Korean and she listened to me and explained the proper way.
I really liked the doctor, my old doctor retired, I was with him for 35 years so I was hesitant to change. I was very happy with the care she gave me .
Attention was given to me related to my complaint. Doctor stayed on task.
Dr. Koperek takes time to listen and take care of your concerns. He also has a fun sense of humor.
I look forward to seeing Dr. Mendelsohn and Vanessa. I know I'm in great hands as she is thorough, professional but makes the visit enjoyable.
I didn't have to wait long. Dr. Raffo always treats me as her most important patient of the day. She does not rush the appointment. She is kind and comforting.
She is a great fit for me. Understands my concerns.
I love Dr. Price.. she answers all my questions and makes me feel like I'm her only patient (as I'm sure she does with Everyone.) She is kind, professional and experienced.
Friendly staff Carolyn is always very thorough and knowledgable
Conversation about my concerns using vaginal estradiol prescription cream gave me confidence to continue. Welcome seemed sincere and visit was pleasant. Doctor's decision for pap smear this year seemed knowledge-based.
Appointment was on time, quick and efficient, and staff was friendly.
Dr. Norris is extremely personable, informative, engaged and knowledgeable. She seems very sweet and interested in her patients.
I was seen on time (or maybe a bit early). The process was quick and efficient. The people were pleasant and helpful.
Dr. Price was very professional, informative, answered my concerns, made suggestions I could follow
Easy appointment scheduling. Dr. Kalra is also very friendly and knowledgeable. She had great follow up questions to concerns I noted to her. And her response time to my inquiries have been prompt. Super glad I found her and look forward to being a patient for a long time.
Dr. Johnson and the staff was amazing, loved that everything was put on the computer and I was able to go back and see the doctors notes. I always forget what was said after I leave. I had been on Hormones for 6 months thru another Doctor. And they had not helped in my hot flashes nor my weight gain (56 and going through menopause) she said to get off of them, I already feel better.
Dr. O'Toole always listens and cares about my questions and answers. I trust her completely when it comes to my health.
Dr. O'Toole is professional yet personable. I've been a patient for 37 yrs. w/ the group; and her as my gyn. Dr. for over 30 yrs. Love her!
Dr. Johnson was pleasant, professional and thorough.
The test was performed without pain and was quick. Dr. seemed pleasant enough; quite young.
Clean facility, pleasant staff and on time
Dr. O'Toole treated me as a human, not just another patient. Good bedside manner goes a long way.
Dr. Priestley is always so friendly, and takes the time to listen and answer questions. Never feel like I'm rushed out of there!
Nice staff, tmely appointment, nice doctor.
Dr. Lo gave me all the time I needed to tell her my problems. Also, She saw something unusual (when doing the annual test) and sent it to the lab to ensure nothing is wrong with it.
The nurses and doctors explained everything in detail and answere my questions.
On time, professional and showed interest in my health. Mammogram was done in same building. Didn't wait long in the office or exam room.
Very convenient to get exam bone density and mammograms all at once
The technician took her time with the process, was friendly and helpful.
The front office staff were all courteous & very efficient. Did not have to wait long in the waiting room. Dr. Norris-Walsh is the best Dr. I've ever gone to. She never rushes in and out. Always spends time answering all my questions & concerns. Would recommend her to anyone.
Was seen immediately, no wait time. Dr. Dej thorough and so nice.
Appt. was timely and all of my test needs were taken care of immediately. Did not have to schedule follow-up appt's. That was terrific given my busy schedule.
Friendliness, time spent with me, caring attitude
Doctor was friendly and seemed to care and show concern.
She very relatable and understanding, and makes me feel comfortable to open up about any issues or concerns I have.
Friendly staff, appointments on time, thorough relaxed examination, wonderful doctors and nurses!
Dr. Kalra was amazing in her attitude and made sure I was comfortable and given the best service. She is very personable and answers all questions. The surgical center and the staff was amazing too. They made my tough situation go easy with all their help and kind behavior.
Because the doctor explains everything to me in a way I can understand and she makes sure I do understand also she gave me the priority that my case needed it.
Complete diagnosis with follow up cultures and bloodwork to confirm.
I love how she explained and cared about my situation
Dr. Lam was professional yet compassionate and very informative. The medication she prescribed immediately helped my problem. I look forward to my follow-up appt.
Dr. Kim Lam is very pleasant. She has an excellent bedside manner and she makes me feel comfortable as a patient. She is cheerful and knowledgeable and seems to care about the best outcomes for her patients. I'm happy I chose to go with OCWMG and that the telephone receptionist booked me with Dr. Lam
Same building I work in. Longer wait than usual.
Accomplished having an annual exam completed. Was able to ask questions about some concerns
Timely appt, got answers in timely manner without being rushed. Just the amount of time I want to spend in Dr. office.
Friendly staff, clean environment, testing taken care of quickly.
Dr. Lo is so calming and shows much interest and I can feel she truly wants to help me in my needs. I expressed to her me and spouse have been trying to conceive. She had so many resources and put me at ease. She is so easy to talk too and makes me feel so safe to be in her care.
Dr. Kim was amazing. Really understanding, non judgmental, and took the time to make me comfortable. I will go back to her
Dr. Johnson is so personable and knowledgeable about everything. She took her time with me and didn't rush through. She is just amazing.
Everyone was friendly and kind. It was very cold in the building, and I had to wear the gown for about 2 hours.
Everyone was on time and very friendly. No waiting.
Teresa's listening skills are excellent. She expresses caring and curiosity about your concerns. Her sense of humor is a plus :)
Dr. Raffo is kind and made the visit comfortable relieving any anxiety. Also, the office is very organized. I didn't have to wait long.
I've been going to Dr. Winter for 15 years, he's done two surgeries, wouldn't go anywhere else.
The ultrasound tech was really nice and reassuring. She made me feel comfortable and kept me informed of what she was doing during the exam.
Dr. O'Toole has EXCELLENT bed side manner, and was outstanding throughout my pregnancy and delivery. I'd absolutely have her as my OB going forward. During my post partum visit however, I was concerned that my mental health and well being was overlooked.
Everyone at the office is very helpful. Dr. Koperek is very nice and very professional. He was also very helpful and answered all my questions. I've been going to this office for 27 years. Saw Dr. Martin for most of that time until the last few years since his retirement.
Dr. O'Toole is an excellent physician & cares about her patients. She takes time with you & she puts in place the best treatment for your needs.
Dr. Kalra is great! She really listened to my concerns and came up with a plan to address them. I feel like she really cares about her patients.
Efficient check in & wait time.
Dr. M covers so many areas of heath care and recommends vital testing based on family history. She is more through than any internist I have seen. She is caring and such fun.
Staff was friendly and helpful and Dr. Winter was on time.
I was thoroughly explained the procedure and felt very comfortable. All my questions were answered and I felt heard. The procedure was quick and easy and I was told what to expect afterwards. When I had follow up questions, Dr. Price called me and we spoke on the phone. That meant a lot to me.
They are very good with calling the lab results
Check-in was easy. Doc seemed good.
The doctor was very nice, understanding. Also gave me a clear explanation of what to expect.
Was very thorough in her exam and answered any questions that I had.
Doctor Raffo was amazing. She made me feel comfortable and not rushed. I've had too many experiences where other doctors made me feel insignificant, but Doctor Raffo did not make me feel that way. She had so much patience for me and my questions and concerns. This was the best experience I've had at a woman's doctor facility. Thank you.
Dr. Lo and her assistant are extremely respectful ! Dr. Lo takes the time to explain procedures / surgery all the way through, making sure you understand everything as well as feeling good about everything! She is amazing so is her assistant they are a great team ! :)
Always treated well and questions answered
Dr. Cough is friendly, through and prompt.
Beverly makes you feel very comfortable discussing any questions you have. She makes the whole experience as comfortable and pleasant as possible.
Dr. Raffo and her staff are so knowledgeable, caring and kind. They never make me feel rushed and always answer my questions and concerns.
While Dr. Cough is always professional, she is easy to talk with and provides a comfortable atmosphere with a patient.
Dr. O'Toole and staff are very professional yet friendly. I like doctor visits almost as much as going to the dentist...which isn't much. Though Dr. O'Toole's exams of the nether regions :) and breasts is gentle (you asked for details), this is an annual event I'm glad to have behind me.
Efficient, thorough, addressed all my concerns
I was impressed with how quickly the office was able to get me into the Dr.
I've had the same work done before by other techs. The test was less painful, and the techs were more cooperative.
I have always had great care at Saddleback Memorial with Dr. Raffo and everyone else.
I always enjoy going to Dr. Lam as she is so caring and nice.
Beverly's bedside manner is always top notch. She is thorough and informative.
Organized office, doctor knowledgeable
Everyone is so nice and listens to my concerns. I feel like I'm truly cared for. Kerry Price is amazing and I'm so glad that she is my doctor.
Dr. Karla is the best provider that I have had in this group. I have seen 2 others aside from her. She never makes me feel like she is in a rush, she gives time to address any and all concerns and she has established meaningful rapport very quickly. I never feel negatively judged by her when disclosing my unhealthy behaviors. I will continue to see Dr. Karla as long as I possibly can.
Wait wasn't too long, Dr. Price gave me plenty of time to voice my questions and concerns. Staff very professional.
The staff was all very courteous and professional. They were also very helpful when I was scheduling my appointment.
Very nice, didn't feel like I was being rushed or that she only had so many min's for me no matter what I had to say. Thank you for being like the "old day" the way it's supposed to be. I could go on & on but I won't, thanks again
I really enjoy Dr. Koperek and his staff. He is straightforward, deeply knowledgeable, practical, and has a sense of humor. His staff are kind and knowledgeable.
From checking in, the front office, the Dr's assistant to the doctor, everything went well, efficient & smooth! Plus the front desk always sets the mood! They were attentive when you first walk in & friendly & informative!
Mary is professional yet very personable. Answers and asks appropriate questions. Is very knowledgeable.
As I mentioned both DR's Norris Walsh and O'Toole are excellent physicians and since Dr. Norris Walsh moved to San Clemente location, I just stayed with the Laguna Hills office and I always have a great experience with Dr O'Toole, she's so pleased and lovely.
I like the use of technology for completing new patient information. There was minimal waiting time to see the doctor. The doctor came in quickly and spent time talking to me.
As always Dr. Cough is very thorough and explains the procedure to you and takes time for questions. She never makes you feel rushed or that she doesn't have time to answer any concerns you may have. I have recommended her to many of my friends.
Dr. Mendelsohn is wonderful - her bedside manner, her knowledge, her explanation. She's an angel
Dr. Johnson is professional and has kind bed side manners! She always asks the right questions. I am forever grateful for her, as she is the one who recommended a mammogram to me last year! Thank God she recommended it, as I was diagnosed with breast cancer! I never felt anything!
The staff is cordial and helpful. Made me feel good, not just another number. Dr. Johnson has the best bedside manner. She is informative specific to my questions and needs. Always feel confidant I'm in good hands. It is always a pleasure to see her and get all my questions answered. Again, I feel like a real patient with needs, not just another number.
Dr. Lee is very thorough and took her time to obtain my medical history. She offered advice and I appreciated her gentle bedside manner.
I always get in fairly quickly, not too much wait time and Dr. Lee always spends her time with me, talking through any health related concerns I may have. She is very personable, calm and knowledgeable.
Everyone is super nice and Dr. Lo is very easy to talk to.
Dr. Raffo was very patient and compassionate during my procedure- I was anxious about the procedure but she helped me by coaching me through it and telling me what to expect
I really like how welcoming and nice everyone was
I was early and they took me as soon as they could
Dr Winter always take the time to ask me about any concerns I may have. I never feel like he's rushing to be done with the visit
Good information and explanation by Dr.
All staff interactions were wonderful. We felt very comfortable and assured that we are getting the care we need.
The staff was helpful and was organized.
My doctor is always kind, thoughtful and concerned for my wellbeing. The office is lovely and calming.
Appointments were on time, everyone was friendly, and doctor is great.
Dr D. is very kind, energetic, and personable and makes what would normally be an uncomfortable doctors visit feel very easy and comfortable.
Dr. Kong is amazing. Very professional and spends time with patient and family. I really appreciate it.
Doc Lee was very kind and helpful with the appt and checking out my problem with a good attitude I would recommend her to everyone I know .
The technician listened to my apprehensive concern and then did what she needed to do. A mammogram is never pleasant but she did her best.
Dr. Dej always takes time out to answer all my questions. She listens carefully and give honest advice .
San Clemente office tends to have less patients in the waiting room, so less waiting time to be seen. Front desk was friendly and efficient.
I was very satisfied with my experience at doctor Winter's appointment for pellet insert, and his answers to my questions were as always to the detail level. The best doctor :)
Dr. Cough is a good listener, and answers all my questions thoroughly and professionally. I feel that she cares about me personally.
Dr. Johnson takes her time with me and listens. She knows my medical history and takes that into consideration during my visits.
Dr. Norris Walsh is very thorough. Very kind and sweet. She never seems rushed and clearly answers all questions and discusses any issues I might have.
I was taken promptly, treated nicely, and had my results quickly.
I just love Teresa's warmth, knowledge and personal way she has of making me feel comfortable in an uncomfortable experience.
My doctor is one of the best and have recommended him to friends and family. Staff is always pleasant and professional.
Dr. O'toole has always been so pleasant to talk to. She always makes me feel comfortable by providing detailed explanation of what to expect.
Dr. Raffo has been wonderful over the years, she really listens to the patient and tries to go out of her way to make the patient better.
PA had a Dr. ck. her diagnosis because of the location of the shingles. I was please with that and was very satisfied with the diagnosis. They were very informative and assuring.
This was my initial visit with Dr. Lo. She took the time to talk to me. I didnt feel hurried.
Appointments started right on time, and any questions I asked were answered!
Friendly and efficient staff and doctor.
Dr. Price is such a wonderful doctor! She is the best!
Thorough discussion of current medical status and wellness plan
The entire experience was very professional, while at the same time very caring and personal.
I have a tremendous amount of respect for Dr. O'Toole and trust her explicitly. She listens intently with each question or concern and never rushes an appointment. She is gentle and caring and I can't imagine going to another Dr.
I have been seeing Dr. Mendelsohn for over 20 years and have never been mislead, not listened to or treated poorly at any time.
The actual procedure was quick, but I had to wait over 25 minutes to get called.
My health issue was discussed thoroughly and my exam was gentle and comfortable. My blood pressure was high when I got there because of the stress and they made sure to double check it when I left to make sure it had come down.
Just Love Dr. O'Toole (and nurses too)! Her gentle, kind, & caring way makes my health care a pleasant experience. I truly appreciate the medical group for allowing the scheduling of my mammogram, Dr. O'Toole exam & labs all within 1-1/2 hrs of time on the same day! That's amazing! All areas staff members are so kind & considerate (mammogram, Dr. Office & bone density, & labs)-What a well run company! Thankyou!
Love Dr. Koperek. That portion went well. The bone scan appointment scheduling was a little annoying
Doctor Kalra is amazing I've never felt so comfortable with a doctor before, she made sure all my needs and requests were seen through out my pregnancy and she made it q great experience as well as the staff everyone was super attentive and very caring and friendly. I have nothing but positive comments about everyone who came in contact with me and my family.
Dr Priestley is wonderful! Your office staff are also great.
Blood tests showed marked improvement as a result of topical treatment
The process from start to finish was impeccable! The lady who performed my ultrasound was also very knowledgeable and made me feel at ease.
Dr. Kopeck was on time, friendly and effective.
The tech was extremely professional and explained everything.
Dr Cough listens carefully and gives honest advice. I appreciated our conversation very much.
Dr. Kalra is the best doctor! Very knowledgeable, assuring , comforting, professional and personal. Thank you for all your help!
Because my doctor helped me, was pleasant and answered my questions.
Service, promptness, Dr. Lee's knowledge attitude and professionalism
Jerilyn was very friendly & professional!
Dr K was awesome. Made my appt easy. Whole office staff nice.
she listened to my needs and provided medical advise that was very reasonable
Dr. Raffo always shows true care and compassion for me, my health and wellness. Never feel rushed
Everyone is always very pleasant and kind. The doctor sees me in a timely manner. Dr. Kong is knowledgeable and always helpful. I love this office. I have been going to OC Women's Medically Group for almost 20 years. I've never had a bad experience.
Dr. Lo is very personable and helpful with any sort of questions or concerns.
they are efficient, friendly and the wait time is minimal.
Dr kopernik and his staff are friendly and efficient. The Dr spends the time that is needed and is never rushed. Thank you
Good interactions with the front desk, MA, physician On time visit Very personable physician
Carolyn Patchett & Staff was very informative - professional and took the time to listen! Great experience.
Revived kind and compassionate post partum care. All questions were answered thoroughly.
Kerry is the BEST gyno. She makes the appointment so comfortable and not intimidating. She'll answer any and all questions without making you feel uncomfortable.
Dr. Lam put me at ease and was concerned and caring toward me. She asked the right questions and gave me usable advice.
They were very professional and caring. They did not keep me waiting. They took me right on time.
Dr. Lo seems so caring and very thorough. Sad that I had to cancel my surgery.
Dr. Lam is very personable and amazing at answering my specific questions regarding my health.
Dr. Mendelsohn was both highly professional and warm. The check in process was smooth though I would have liked to have the option to answer new patient questions online before the appointment. Every person I interacted with was friendly and helpful.
Dr. Lam is very friendly, professional and knowledgeable. The office staff are nice and courteous.
Very convenient and my doctor was attentive and was able to answer all my questions
I like Dr. O'Toole and trust her professionally
Not only is Dr. Lam a talented practitioner, by my estimation, she is always open and honest. I feel comfortable asking any and all of my questions as relates to my health and trust her expertise in answering them. I also appreciate her candor when test results are inconclusive and she doesn't have an answer readily available and her sensitivity when delivering bad news.
Caring and professional; supportive.
Dr. Johnson is the best! She is so knowledgeable, but most importantly she is a good listener and so real with her patients. I feel so comfortable talking to her and she never rushes me through a visit.
Everyone made my multiple appointments a breeze
The efficient check. Dr. D is an excellent Dr. who makes you feel comfortable to communicate and very detailed in answering all questions. Exceptional follow up - personal from standard tests too!
My doctor is amazing. Kind, Compassionate, Informative, Friendly, Thorough, Wise, Sensitive Respectful and Relatable
Dr. D was amazing. I'm a healthcare professional and her bedside manner was fantastic.
I had three consecutive appointments in one day and they were all done quickly and efficiently.
I love the doctor and staff and always feel well taken care of.
I liked how Dr. Kong was really patient and spent a lot of time answering questions.
Dr. Raffo is amazing, she really listens to you and answers all your questions. She talks you through the whole process so you know exactly what she is doing and make you feel comfortable.
Dr. Winter is wonderful. He provides information and answers all questions you have. Makes you feel at ease about upcoming surgery
Very pleasant office staff and extremely happy with my new doctor
It was just difficult switching doctors after 20 years with my prior doctor. A 15 minute appointment is hard to know what the relationship will be in the future. I have hope but I have to get to know my new doctor.
She never leaves me wondering as she explains what is going on
Unlike seeing the doctors who can be called to the hospital, I am always seen on time when I have an appointment with Carolyn.
She sat and talked with me. Made me feel like I can ask her anything. She showed that she wanted to make sure all of my needs were met.
Lisa is a wonderful medical professional. She took her time with me and made me feel at ease.
Love Dr. Raffo, office staff. Also very happy to get mammogram and annual exam done at same time!!!
Excellent gyn care from doctor and quality customer service from staff
Dr. Mendelsohn has been a great doctor. I always feel like I get very good care and feedback from her. I have recommended her to many friends who have made her their doctor of choice, as well.
My doctor made me feel safe and I trusted her. Thank you
On time, convenience of technology (checking in and lab results), friendly staff and kind, knowledgeable and good listening Dr., clean and comfortable facility.
She takes good care of me and is very meticulous in the care.
Dr. Koperek and the team are very professional and courteous. The location is very convenient.
The people are always nice and my tests were done quickly and explained well.
Dr. Price really listens. She answered all of my questions, and explained everything so I could understand it. Her bedside manner is impeccable.
Professional personal. Dr. Koperek was positive and supportive with medical options available to me .
Dr Winter always takes the time to answer whatever questions I might ask. He never makes me feel as though he's in a hurry to get to his next patient. He's caring and seems truly interested in my well-being. After he performed surgery on me a few years ago, even my husband was impressed with Dr Winter's bedside manner. I've even told my friends to switch over to using him if they are wanting planning to make a change. I have one friend who has done so and hopes to have the same surgery Dr Winter performed on me.
THe staff is amazing! Very well organized and pleasant.
The person who walked me to the exam room noticed I walked with a cane due to previous knee surgery. She put me in a room with a low table so I didn't have to struggle climbing on top of the high table. I asked if there were more than one size gown and she said yes. I am not a size 4 so I was very happy when she gave me the larger gown.
Wait time was not long, Doctor was thorough and very easy to talk to.
Good customer service by office staff and great clinical care and bedside service from Dr. Winter.
The check-in process went smooth. Wait time short. Exam was good. Dr. asked if I had any questions. It was a good visit!
Dr. Mendelsohn has been my OBGYN since I moved to Orange County 17 years ago. I consider her to be an excellent doctor both from a medical perspective and on a personal, caring basis. I would recommended her to anyone looking for a new OBGYN.
I was taken back to the room at the time of my appointment and didn't have to wait at all.
Pleasant and fast. I did not like that I was taken off of progesterone but it was the doing of another physician.
Dr Cough and her MA are very personable and caring. Dr. Cough is extremely thorough and compassionate.
Confidence in physicians experience. Great follow up.
Dr is always caring and very thorough.
Dr. O'Toole is very detail oriented. Explained everything to me. And absolutely wonderful doctor.
Quick appointment, NP Patchett very attentive
Dr. Lam really cares about her patients. She takes her time and really seems to be invested in their care.
Price is very fun and nice! She made an intimidating situation seem like no big deal and really made me feel comfortable during my exam
All of the staff are ALWAYS so friendly and helpful. Dr. Sherwood is always very helpful and it is obvious that she truly cares about all of the patients that she sees and gets to know them on an individual level.
I think Carolyn is the perfect provider. Courteous, knowledgeable and professional. Very very nice person.
I love Dr O'Toole, very nice and talks through anything
Teresa is extremely pleasant and takes the time to explain everything in detail. She makes me feel really comfortable.
Felt taken care of and listened to.
Dr. Price is great. She answers all my questions and makes sure I understand everything I asked about. She's also funny and makes what can be an awkward exam as quick as possible.
I felt I was listened to. Dr. Priestly was kind and thorough .
The whole experience, the wait time is Around 10 mins doctor O'Toole was very professional, supportive when needed and a good listener.
Dr. Raffo is my primary doctor and I have a lot of confidence with her.
Easy Check-in process, front office was nice and attentive. Called back within a reasonable amount of time. Dr. Cough's assistant was friendly, and clearly had reviewed my chart before I was called back, asked and clarified appropriate questions for my visit. Dr. Cough was a great listener to all my questions and concerns, I did not feel rushed and left feeling good about what we discussed. I was able to be put on the schedule for a same day lab draw and didn't have to wait very long to be taken back for that as well.
I have been a patient of Dr. Winter for 23 years and my experience with his office has always been positive. From the front office to back office everyone is courteous and friendly. The waiting room and exam rooms are comfortable and clean. Now that I need mammograms as well I love the convenience of being able to get everything done at the same time.
I didn't have to wait. Dr. Lo was very informative.
Customer service was amazing, and my Doctor and the staff make you feel safe and that you are in good hands, under there care.
The office runs on time. The staff is friendly and accommodating. The Drs. care about their patients.
Everything is organized, the doctor is friendly and comfortable to talk to and so is the staff, and they accommodate my schedule.
Teresa Whitman is the Best! I have seen 3 doctors in your group and prefer Teresa! Gentle, listens. Great advice. I trust her.
Competent service, personable practitioner.
Lisa is a caring provider and answered all of my questions, she makes me feel comfortable.
Wonderful staff. Warm and friendly environment. Caring and knowledgeable provider.
Greeting good. Short wait. Good doctor
Dr. Johnson was very pleasant and easy to talk to. She seemed genuine and kind.
Dr. Cough is a lovely lady, with a big heart. I always feel at ease when at my visit. The Best OBGYN I've ever had the privilege of being her pateint . Thank you Sincerely [patient name]
The changing room, seen quickly, kind technician, pleasant environment.
I was seen after only a few minutes wait, my Dr. was professional and efficient when she saw me.
Nurse was attentive. Dr. and I caught up with our lives. Exam was good and thorough
The GYN Ultrasound Technician, Mina G. was outstanding. She was professional, thorough, personable and attentive to my patient needs and that day's assessment. Mina was focused and well trained to gather the necessary information the physician needed.
Answer every small questions and gives more time
Dr. Lam took lots of time to get to know my medical history and answer my questions.
Dr. Price and her staff were very friendly and informative. They always ensured I felt comfortable during every appointment.
This doctor is just amazing is in every way
I appreciate the personalized service from Dr.Mendelsohn, her nurse and office staff.
MA and Dr. always take time to chat and listen to me/my concerns.
She listened, made a game plan, and made a follow up plan.
Dr. Lee was out of the office and I saw Dr. Lo. Very nice thank you.
This was my first time seeing Dr. Sheila, she was very friendly, knowledgeable, and helpful. Took the time to answer my questions in a way that is understood!
I live the fact that I can take care of my annual exam and mammogram all in one visit. Dr. D truly listens and cares. I love her bedside manner.
Dr. Lee is pleasant, caring, thorough. Staff is very welcoming.
Dr. Cough makes me feel relaxed and listens to my concerns. She is friendly yet very professional. The staff is also friendly and it is a pleasant experience that otherwise might be uncomfortable. I prefer the Irvine office even though the Laguna Hills office is closer to my home.
Dr. Walsh listens to the patient and explains what needs to be done. Her office follows up to make sure patient follows through on tests etc and returns calls with test results.
I didn't have to wait long and everyone was very friendly
The nurse, doctor, and staff made me feel welcome and comfortable. They were also very communicative.
Dr. Mendelsohn was very friendly and made me so comfortable. I really enjoyed her playful persaonlity. She has a very likeable personality and she gave me this feeling that I would be in good hands. She seems very knowledgeable in her field too. These are just words that I try my best to express, but the feeling I got with her is unexplainable. I'm just very grateful that she was able to take me as a patient and be my new doctor. I also wanted to acknowledge the staff at this office as well. Everyone was friendly, professional and warm. Thank you!
Lisa makes me feel comfortable. She really cares about me as an individual person.
Theresa Whitman makes you feel like you are one of the family ... makes you feel calm, not nervous ... she is very gentle and very personable. Also very thougher, asks questions on your well being and physical and mental health. I like her and have been coming to see her for years. She is a nice lady ....
The practice has its act together. Systems are functional. All staff are exceptional. Polite, warm, caring and personable. I am confident I am receiving the best care available.
Dr. O'toole is my doctor for 10 years already. She delivered two my sons. I trust her.
Carolyn was great and extremely kind. she got me in and out quickly and was very helpful and made me feel comfortable.
The office staff was nice and I love Dr. Price. She is always very thorough and answers all my questions.
I love the Dr. She's the best and all good. She takes her time, answering all your questions.
Dr. Lam is awesome. Very caring, knowledgeable, and efficient. The office staff is also great as always.
Got in on time, friendly staff that recognized me, helpful and friendly Dr.
Dr. O'Toole is very competent and caring.
My experience was terrific. Dr. Raffo and her staff were considerate, informative, thorough and professional.
My experience with Dr. O'Toole is always very positive, but I hate the waiting, so offsets my rating.
Excellent care provider in all ways.
I've seen this NP a few times in the past for my pellet insertion. Her technique is impeccable, and her knowledge of dosing amounts is excellent. She is always professional and answers my questions.
First visit with Dr. Winter. I didn't feel rushed. He took the tine to answer any questions.
Dr. Norris is the BEST, most caring and thorough physician .
Dr. Raffo is an excellent physician. She is thorough and shows a genuine interest in her patients.
Dr. Susan Mendelsohn is amazing. She has experience and she is amazing. She takes care of patient very well. She explain everything to her patient. She is very friendly. I love her and I come to the facility because of her.
I love the office, love the front office staff, love Vanessa and LOVE Dr. M. But this secret - not so secret any more - gem of an office is great.
Friendliness, prompt service, care of nurses, communication from Dr, expertise, genuine and detailed info on health
I waited 1/2 hour after my 3:20 PM appointment. New Year's Eve, to see Dr. O' Toole. I didn't mind because I live less than 1 mile from her office.
Dr. listen to my concerns and explain so I could I understand everything in a medical way then in regular vocabulary.
All of staff was friendly and pleasant and very attentive to the time factor. The doctor seemed to know exactly what i needed.
My pregnancy and birth with both Melissa and Lisa was an incredible experience - I will be absolutely continuing my care with the midwives!
Dr. Priestley is an excellent Physician. I think she had outstanding bedside manner
I was seen by the doctor within a reasonable time frame. The doctor was very friendly and attentive. She asked about my medical issues. She answered my questions and gave recommendations. She listened to my concerns.
Dr. O'toole is always patient and informative, always gives a positive and constructive solution to any problems. She takes time to talk with me and is caring and understanding.
The provider was unable to communicate clearly on the lab tests requirements during the visit. An order was sent to the lab directly. I had to schedule my own appointment and figure out what needed to be done during the lab appointment.
Teresa is very personable and in this way, helps me relax before the pellet insertion procedure! The procedure was over fairly quickly and I could continue on with my day. Everyone in the group is helpful, courteous and professional.
So far every time I've gone to see Dr. Cough everyone in the office has been so kind and they always make me feel comfortable. Dr. Cough always takes the time to answer any questions I have and is able to put me at ease when I have concerns. It was difficult going to a new doctor for my second child because I loved the doctor I had during my first pregnancy but so far I am very happy with the care I am getting. I also love that all my blood work has been done in office so I dont have to drive to another location! Thank you
Always a very thorough exam by a doctor who takes the time to know my medical situation. Office always very organized.
Great doctor, had time to talk with me, very caring and thorough.
Dr. Mendelsohn always makes me feel like I'm her only patient. She pays attention to my concerns and gives the best reassurance.
Dr. Kong always spends the time to explain my health condition in ways I understand. She is very patient, kind, and knowledgeable.
Dr. Cough is very understanding and listens to your concerns. She offers good knowledge in a personable manner.
Carolyn Patchett was very knowledgeable, thorough, kind, and provided a plan to address my problem that I thought was excellent. Her follow up was amazing. She is truly an exemplary clinician.
[Highly satisfied with...] Everything.
I was attended very promptly, and staff was very nice.
Had a very informative and positive visit
Well the testing itself was painful but everyone was kind.
Dr Mendelsohn is an excellent doctor. I look forward to my visits.
Dr Price is very easy to talk to and seems to genuinely care. I never feel rushed. I have seen her for a few years now and have been very happy.
She took the time to explain my menopausal symptoms.
Friendliness and professionalism of staff. Dr. O'Toole approach to make patients feel comfortable during the exam. She is an active listener and provides thoughtful feedback.
Dr. Cough is very professional, explains what she does prior to performing it. Listens and answers all my questions. If I have any concerns, she addresses them and I leave feeling informed and assured that my concerns are being addressed.
Not a lot of wait time and doctor was very nice and easy to talk to
I was expecting a more nurturing environment with the midwife, but somehow I felt rushed and pressured to agree to tests I was not sure about
He is very caring, he listens and he is an excellent Dr.
Made me feel comfortable and provided background history/knowledge
Everything was covered and all questions answered
I have been with this group for 20 plus years and I love Dr. O'Toole
I felt she was thorough in asking questions about all aspects of my health and making sure I was taking care of myself as a whole
I really appreciate that Dr. Patel and Maricela listened to my concerns and took action. Dr. Patel has been quick to follow up with test results as well. Thank you!
I was very satisfied from the tips and the types of treatments my doctor prescribed me
Greeted upon arrival by front desk staff. Dr. Lam was attentive and listened as we reviewed my file for my annual exam. She was open for conversation and gave great suggestions with my questions / concerns. We did additional test for my well being on the same day wish of my visit which was convenient.
Very professional and friendly. Felt she really listened to me and wasn't rushed.
I had multiple appointments that day ( bone density, ultra sound and an annual exam) and I had finished early with 2 of my appointments with an hour ahead of my last scheduled appointment. The staff was extremely accommodating to fit me in so that I did not have to wait. It is always such a pleasant experience when I have a scheduled visit.
Was fast easy but my waiting time for appt was much longer than previously
I was very comfortable with the doctor's approach in handling my concerns. When I left I was very reassured of the status of my condition. She recommended a Pelvic Ultrasound and I am awaiting a copy of that report, which I requested recently.
I am very satisfied with experience...The staff is very professional and caring..I trust Dr. O'toole with my healthcare needs..She is a wonderful person and Doctor...
I have received nothing but excellent care in my 6 years of being with Dr O'toole and orange coast women's medical group. Dr O'toole knows my history, delivered both my children and still knows them by name, and genuinely cares about my health.
Loved using a tablet for paperwork, kind staff, doctor was informative and made me feel welcome and comfortable.
Dr. Kalra is hands down the best doctor I've ever seen.
I am thrilled with my experience. The office is wonderful and there are no words to express how perceptive and medically smart Dr. Susan Mendelsohn is!
The whole visit was timely, Dr. O'Toole, as always, was professional and open to questions.
The practice, staff and my doctor all provided me with excellent care, treated me with respect and truly cared about my well-being.
Dr. Patel was very kind, thorough and assuring. She personally called me with lab results which I greatly appreciated!
Ms. Alexander listened to all concerns and questions and answered them honestly. I appreciated her care and respect throughout my entire pregnancy.
I had a very short wait. The staff was nice. Dr. O'Toole is always very friendly and caring. Her gentle techniques are so appreciated and her follow-up is unexcelled.
Dr. O'Toole is the most professional, kind, and knowledgeable Dr. that I ever had. Her nurse Adriana is very gentle, and makes you feel that you matter. Thank you sooo much.
Dr. Kong is amazing. I would recommend her to anyone.
He's a great doc. Known him for years and years.
Dr. Mendelsohn delivered my son eleven years ago. Been going there ever since. The staff is awesome!
Dr. MENDELSOHN is , without a doubt, one of the greatest physicians I have had. I trust her with my life and her kindness, her compassion and her phenomenal medical skills make her a gift to all who are under her care.
Dr. Kong spent the time to explain my diagnoses.
Dr. Price is always friendly and puts me at ease. She is thorough and listens to my concerns. She answers my questions and does not rush through the appointment.
Friendly, efficient, complimentary. Follow up phone cal re: mammo early before her work day started. Another call from mammo dept. later in the day, was surprised I'd already communicated with Dr.
Appointment was done quickly and not much wait time.
All the staff were very cooperative in scheduling appointments and performing ultrasound
Check in was easy and I enjoy the tablet computer where all my info is there and I just needed to update and do a day of form. Everyone is always very helpful and friendly and they managed my expectations by letting me know they were running behind.
Teresa Whitman is very thorough and caring. I know I'm well advised and my medical needs are met thoroughly.
Great care, very professional and friendly Obgyn, friendly office staff
Dr. Johnson is just wonderful. She's really great explaining things well so you understand. She's very personable. Every experience has been very positive w/ her.
Detailed information and quick process as well as honest conversations
Dr. Marc Winter is an outstanding doctor!
Easy check in, minimum waiting time.
Dr. Price is awesome! She is warm, caring, and highly knowledgeable.
She was very attentive, informative, and friendly. She did not make me feel rushed.
Everyone is always friendly and courteous and has the ability to make the patient feel important.
I loved the doctor and was treated very well by the staff
I received a complete annual exam from Beverly and felt great when I left. I really trust Beverly and I think she is more very thorough
Doctor Marc Winter is a very great Doctor for my Gyn needs, I feel comfortable every time and helps with all questions .
Ease of entire visit from Mammogram to Dr. Koperek visit within an hour.
[highly satisfied with...] Wait time, staff professionalism.
The ultrasound tech was extremely nice and informative. Dr Cough and her Medical Assistant always make me feel comfortable in their care.
Very friendly polite and nice people and this time I did not have to wait.
Dr. O'tool was very thorough and helpful.
I was seen in a timely manner. Dr. Price took her time and was very personable. Front desk workers where helpful and pleasant. My yearly mammogram and bone density were scheduled quickly and location was convenient with both procedures in the same location.
Dr. Winter always is so caring and he knows what he is doing.
Was happy with md details and bedside manners
Dr. Price is very understanding and very easy to talk to about how you're feeling and what is going on with you health wise.
My daughter, who has Down Syndrome, and I scheduled our mammogram exams done together. It was her first time. The staff were incredibly kind and gracious. The positive attitude of everyone from the front desk to the technician was incredible.
Made a stressful experience easy and comfortable.
My visit was very pleasant - efficient office and very friendly and competent doctor.
Dr. Lam spent time answering all my questions.
Pretty much ran on time for visit, nice staff and I love Dr Mendelsohn!
It's as pleasant as an Annual Exam can be :)
Great facility members. Had to wait a long time to be seen.
The office is run very efficiently. The employees are welcoming and nice.
Seen in a timely manner, friendly front desk, Dr RAFFO listened to concerns
My doctor is very familiar with my history. She keeps me informed of test results in as soon as they are available. I feel she has my best interests as primary focus.
Customer service, doctor services and patience.
Everyone is always so nice and helpful. Dr O'Toole is so kind and gentle. The office appears to run so efficient. The group has invested in technology to obtain as much information from the patient as possible so the MD knows the patient condition before they walk in the room which is timesaving and impressive. It's obvious this group cares about their patients. That is why I choose to drive from Carlsbad to Laguna Hills and will continue to do so.
I was able to one stop shop. I had my mammogram, blood work, and my physical all at one time. And I had the results of my mammogram and blood work at the end of the day. I was seen on time and my needs were met and solutions and a plan for follow up offered and initiated.
Quick, friendly, shares useful info, makes me feel comfortable.
They were very kind people and nice about everything.
Dr. Winter took the time to talk to me about my options and why he suggested a patch. He also wanted me to schedule a blood work appointment in a month to be sure my levels are where he would like them to be. I am fairly sensitive to new drugs so he alleviated my concern to address any issues sooner than later.
Office very nice, staff very professional and personable, Dr. was thorough and answered all questions
Dr. Mendelsohn has been my Gy/Ob for many years, delivered both my daughters, one of whom was a breech. I totally trust her; she is a very experienced, smart, doctor/surgeon with many skills and has a very warm and kind heart.
Dr. Cough always has time and doesn't seem rushed. I really like that I can schedule my yearly mammo on the same day in the same location.
I was very afraid of the procedure and Carolyn was excellent in getting me through it
I am still going over the symptoms. The doctor checked me 8 months ago and did not find any problems. This time was the same results, no bacteria, virus or cancer. I am still concerned.
Teresa is very personable, knowledgeable and professional. She makes me feel very comfortable and I have the utmost confidence in her abilities.
Dr Lee has excellent demeanor and soothing speech to helped ease the annual checkup process which is never a pleasant experience.
Dr. Mendolsohn is consistently an excellent, competent physician. I feel extremely fortunate to have such a warm, caring and INTELLIGENT provider.
The x-ray technician was compassionate and kind.
I did not have to wait to see the MD and she was very effecient during the appt.
From the moment you checked in I was treated very nicely. Dr. Mendelsohn's nurse is fantastic. Dr. Mendelsohn asked me questions as well as I asking her. She is always personable and professional and always remembers you and the conversation you had a year ago.
Personable. They know me and my history. They are helpful and knowledgeable.
Ann Marie Raffo is my idea of a physician who is not only an expert in her craft but one who has "bedside manner" nailed. I have admired her skills as an OB for approx. 25 years in Laguna Hills and am impressed with her honesty as well.
I like how professional and organized you run the office. Really like Dr. Koperek, he is very informative and listens well. Plus the entire office staff is very nice. You don't rush people either.
The nurse was very warm and welcoming, important to me who dislikes going to the doctor.
Doctor is very good and kind but wait time is very bad. Whenever we go there we have to wait at least 45 min - an hour, which is not good specially on working day. There is no meaning of taking appointment if we have to still wait there for unknown time. I think appointment scheduling and wait time can be improved. This will be a biggest favor to the patient. I mostly hear same complaint from every other patient.
I couldn't be happier with my choice to choose Dr. Mendelsohn and the whole OCWMG group. Dr. Mendelsohn has been so helpful and informative during my pregnancy. She is a real gem.
Beverly takes time to not only address the reason for my appointment but also takes the time to ask all questions. She is a sincere and caring practitioner.
Dr. Kong is thorough, thoughtful, and she takes her time to ensure I fully understand the procedure and my health. She is an amazing physician who promptly follows-up, and goes out of her way to ensure the best care for her patients. I have had biopsies and now I need a LEEP procedure and she took the time to call me on her vacation and left a message detailing her recommendation, she even moved my appt sooner. I highly recommend her.
Great and friendly office staff in the front. Along with the office staff Dr. Cough is always so sweet and genuine along with being very knowledgeable. :-)
Dr. Raffo is a fantastic Dr. I have been a patient for over 10 years and she is always patient and never makes me feel rushed. She listens and offers suggestions/advice that is helpful and non-judgemental.
The office is so friendly, makes me always feel at ease. My appointments are efficient & thorough.
Dr. Melissa Alexander, was very patient and her bedside manners were excellent! You all should be honored to have her on your team.
Dr. O'TOOLE is a wonderful & compassionate physician.
I was very nervous about the appointment and she made it bearable!
My office visit/annual exam with my doctor was what I felt short, rushed & impersonal. This appointment was my worse experience. It seems as though the doctor was rushing my appointment because she had a lot of patients or something else to do. I'm talking to her and she's walking out the door attempting to end the appt. I was not happy or satisfied when I left the office.
All my concerns were addressed
I just feel this office is so warm and welcoming. Everyone was so pleasant!
Dr. Cough always takes time out to answer all my questions. She's personable, never makes me feel awkward about subjects and is thorough in her explanations. I feel like a valued patient and not just a number.
OCWMG is always very welcoming, and Vanessa and Dr. Mendelsohn show they truly care about each and every one of their patients, taking the time to really get to know them.
Front staff was friendly and efficient; Dr. Cough's nurse was sweet and knowledgeable; and Dr. Cough was kind and professional just as I've come to know and expect!!
Dr. Cough is warm and easy to communicate. All staff are polite and pleasant.
I like the patient portal and the information I'm getting in real time. The Dr. was informative and took care of the problem on the spot.
Been going for over 20 years and am treated with kindness and respect each time. Doctor is ver knowledgable and makes me feel comfortable.
Dr. Patel was very knowledgeable and friendly.
Yes, I was seen within 5 minute of my appointment time and all the staff were considerate and explained each process throughly.
The technician was friendly and helped me to feel less nervous.
Dr. Katherine Lee is very tender in Pap smear exam, and very thorough in other exams, too.
Wait time wasn't long. Staff were polite, friendly and professional. Office was clean & comfortable.
Teresa Whitman spends time with you and is very knowledgeable.
This was my first meeting with my new OB/GYN and I was very pleased by the kindness of both the staff at reception and Dr. Priestley. I still am not at a comfort level to ask specific questions, but I am sure I will get there...I am always nervous about taking up their time.
Ease of check in. Short wait time. Wonderful, caring provider.
The front office staff was friendly and check in process was quick and easy. Dr. O'Toole is always caring and takes her time with exam. She always answers any questions I may have. She takes great pride in her profession.
Dr Price very thorough, professional and pleasant; every employee was also. I appreciate that mammogram and bone density can be completed during same appt as exam.
Appointment was on time, Lisa is amazingly caring and wholistic and knowledgeable, support staff were friendly
The professionalism displayed by the staff...the receptionist that assisted in booking the appt, the nurse, the doctor and the quality of care rendered at each level. I feel my medical welfare is being cared for every step of the way. Dr. Bryan Koperek was attentive, professional and analytical.
Didn't have to wait for doctor. She was very professional and went above and beyond. Went on to a mammogram on same blood. All was fluid and very professional!
Tasha was absolutely fantastic. So sweet and made the process so easy! Thank you!
Nice office, pleasant personnel.
Dr. Raffo is really caring and listen to my concerns. Also Carolyn P is really profesional and caring.
Prompt, communicated step-by-step process, thoughtfully answered all questions, warm bedside manner.
Dr. Lo is extremely knowledgeable and very kind. She explains the procedure in the way that a lay person understands.
I love Dr. Price - she's been great throughout the two years I've been seeing her. With regard to this specific visit, I really appreciated that she got me in same day to check my stitches (2 weeks post partum) after I experienced some new pain after walking the dog.
My appointment with Dr. Winter was on time and expedient with every question answered. He patiently explained what the appointment entailed and why. I felt confident when leaving the office.
Dr. Lam is very knowledgeable and thorough. You can tell she cares about her patients.
Called quickly and staff was very kind and caring
No long wait time, friendly office, and doctor does not rush office visit.
Didn't have to wait long. In and out of the office quickly.
Priestley is always so comforting and a good gynecologist. I see her yearly and has helped with great input and health insight.
Dr. Patel is a great doctor who listens and explains things well. It is greatly appreciated
Quickly and thoroughly seen by Dr and staff.
Dr. Patel is not my normal OB, it is Dr. Mendelsohn. I saw Dr. Patel becauses I had to change my appointment and Dr. M was not available. Dr. Patel and her nurse were very nice and answered all of my questions.
Dr. Whitman was very informative and nice throughout my process in getting the IUD including the follow up checkup.
The visit went smoothly with no delays.
Understanding doctor who answered all of my questions
Dr. Mendelsohn is always always positive and is very easy to talk to. She is very thorough with my overall healthcare to be sure I am up to date with all screenings I should be having.
So organized and a quick appt. Very friendly.
Dr. Lam addressed all my questions and followed up with questions from previous visits. Took the time to ask how I was doing.
I really Like Dr. Raffo and think she does a fantastic job.
Dr. Dej was great. Explained everything and was really helpful
All my questions were answered, and she took her time. I did not feel rushed.
My doctor was super experienced and professional. She performed a painful procedure with care and made sure I was comfortable.
The ladies up front are friendly, and knowledgeable. Becky and Celeste give excellent customer service and greet me by my first name. The wait was less than 5 minutes which was great! Dr. Elizabeth Johnson is genuine, thoughtful and kind. She is patient and thorough with my concerns. I feel comfortable asking any and all questions and confident in her expertise and experience. I feel lucky to have her as my doctor!
Ultrasound was great , they are so efficient and understanding on a professional and personal level. Dr. Lo puts my family at ease with my first pregnancy
Dr. Johnson is caring and professional. She answered all my questions.
Very caring, professional and fast appointment.
I love Dr. Mendelsohn...she delivered both of my children and she's been my physician for more than 20 years. She is light-hearted, funny and has a way of putting me at ease.
On time. Pleasant interaction. Quick.
Friendly office staff!! Quick to be assigned a room.
Dr O'Toole takes her time with me and is very caring and kind. She has a warmth to her and makes you feel very comfortable.
They didn't keep me waiting in the waiting room or the exam room for long
I like when my Dr. talks to me about issues and seem concerned about my health
Wait time was fairly short. Provider listened to and addressed all concerns.
Dr. O'Toole took time to discuss my history and answer questions
Friendly and personable. Spent quality time with me
The Technition was very nice and professional, quite helpful.
Everyone was very friendly and the I did not have to wait long
Kind, caring professionals, nice office ambiance and very quick!
The wait time was too long. Every time I go there I have to wait for an hour to been seen. I don't like it. I'm not happy with it. It happens every time I go there. I'm thinking of changing to somewhere else.
My questions were answered as always. The service is great and my Dr and his team are great.
Dr. Raffo had an exceptional bedside manner and took time to answer my questions and understand my prior health history. Very pleased with my experience and glad to be a new patient with this practice.
Dr. Raffo is great, always friendly and knowledgeable. Nurses are also very nice and appointment goes smoothly
Wait time average. Dr.Cough knowledgable, professional, pleasant personality
Easy Appointment. Spends Time with me. Friendly.
The staff was welcoming and helpful, doctor answered our questions thoroughly
I love Dr. Priestley. She's so compassionate and caring. Makes going to Dr. a little less stressful. She doesn't make me feel crazy when I feel like something wrong with my ovaries etc... it feels as though she cares like a friend would.
Dr. Raffo is very thorough and has a great bedside manner
Dr Johnson is always very thorough at my visits.
Dr. Lee was very kind and patient, she took the time to answer all questions and took her time to answer them and provided her full attention.
Doctor was awesome very thorough and on time!
From the scheduling to the staff, the online portal but most importantly Dr. Lo is fantastic.
Office personnel were professional and friendly. Doctor really listened to my concerns and provided me with answers and options. The whole experience was perfect.
Dr. D was very thorough, personable and knowledgeable. Very nice too!
Yes. Staff was friendly and I really like and appreciate Dr. Priestley.
Love the clean, beautiful facility. All staff members are very friendly and helpful.
It was a pleasant, positive experience. Dr. Kalra was helpful, informative and encouraging for my health.
professional and considerate care and interest in my concerns/questions
Punctual, patient sensitivity and good communication.
Dr D was very kind and caring. She made me feel at ease with the whole situation.
Dr. Sheila is very personable yet still professional.
Doctor Cough addressed all of my concerns and questions. She was time-efficient and I felt comfortable with her!
Dr. Johnson is very patient and understanding. She listens and cares. She makes sure I'm okay.
Dr K is very kind & experienced. Office people considerate & helpful.
Results positive. Doctor's knowledge confidence and willingness to explain treatment and overall pleasant optimistic attitude.
I felt like Dr. Patel did not give me the time I wanted to feel heard. I was very anxious about my visit and she was spending more time charting than talking with me.
Dr. Patel listened and was able to get me setup with some tests the same day. She explained things very well and called me a week later to explain my test results.
Got day of appointment mixed up and they were able to accommodate me. Thank you
Because I was helped in a timely manner and there was no aspects of feeling uncomfortable. As a person who this is their first few times going to an OB/GYN, my experience has been amazing.
Dr. Norris- Walsh addressed my concerns very professionally and compassionately.
Small office, no waiting. Detailed summary.
Heidi Cough is my long-standing OB/GYN, her bedside manner is excellent, she is highly knowledgeable in her field, and provides thorough, efficient care.
First of all let me say that my back office experience was fantastic. From bone density person who took me back and was very professional and caring to changing room cleanliness to the wonderful mammogram technician. All was great. However, the front desk lacks the compassion and professionalism which has traditionally been a part of the OC women's Medical group patient experience. The front office staff came across as a sales office, rather than a caring reception desk.
I've been going to Dr. Koperek for many years now. He is great, always patient, takes his time and answers all of my questions clearly and precisely. I've never been dissatisfied...not once!
Dr Johnson did a thouough exam answered my questions fully. She had a specimen taken for the lab and phoned the results herself and issued a Rx/ It was an exceptional experience, calming for a yearly necessity
The doctor and staff were very courteous and professional. I felt comfortable.
ended up with a reaction to the exam/pap
I hadn't seen that dr. before. She was nice. Easy appointment.
Dr. Priestly is a great physician. The office is convenient to my home and is a nice environment.
Dr. Raffle truly cares for her patients. She is detailed and I feel very confident I. Her care.
Wait time was minimal and everything was handled quickly and very professionally.
Dr. Price listens to me and obviously cares about my health.
Friendly staff. Dr. was running a little late and the front desk kept me informed. Very important to folks that take time off work!
She is very thorough and asks questions I forget to ask. When answering my questions, she is very knowledgeable. She makes me feel secure.
Wait time for appointment reduced to minimum. The provider very kind. She communicated medical information well.
Dr. Mendelson always answers my questions and provides a warm and comfortable visit.
Kerry Price is an amazing Doctor. I feel like she sincerely cares and is empathetic to my issues and what i have to say. I love how she gives me different options to see what would best fit me. She makes going to GYNO a more pleasurable experience.
Appointment setting was easy with professional staff on phone. Upon arrival I was warmly greeted by outstanding front desk staff; Nan Carpenter came out to personally greet me. The office was immaculate and my wait was less than 5 minutes. The young lady who did the bone density screening was amazing. She explained everything and made sure I was comfortable throughout the process. Besides being professional and customer focused she was genuinely warm and friendly. It has been too long for me to recall her name...but I I was very impressed by her. I loved that I was notified by email that the bone density report was available on the portal with a note from my excellent physician, Dr Kong. As usual, my entire OCWMG experience was Best in Class.
Always professional and personable. No one really likes getting a pap exam, so as far as it goes you all are doing A-ok.
Dr. Dejbakhsh was very knowledgeable and comforting. Answered all my questions too. Thank you
I liked the way Dr Susan Mendelshon explained us the things so patiently. I had several issues which were resolved/ treated on just a phone call. The office staff is also very kind and patient.
I feel Melissa was thorough and cared. I'd gladly make an appt with her again.
Professional office, we felt like the doctor genuinely listened and wanted to help.
Everyone was very quick and professional good utilization of time both on their side and mine pleasant experience
Dr Lee is always attentive and professional
Staff is always caring and patient!
The Doctor was open to talking and discussed my needs.
Professional, made me feel comfortable, efficient.
Dr. Raffo was very personable and genuine! Going to the dr isn't everyone's favorite thing to do, but she made the whole experience very comfortable and easy!
On time, thorough, professional and pleasant
The doctor and staff are very friendly. I never have to wait long.
The wait time was very long, while only one other person in waiting room. Front desk person was on the phone with friend or relative the 30 minutes I waited. Drs visit was fine but went on longer than necessary, too much small talk.
I called to ask if ther doctor was running on time, and was told yes. Then I waited over 40 minutes before being put in a room.
I really love Dr. Cough and the other nurses remembered me from last year.
All the procedures were done in the same building.
Friendly front office staff both on the phone and in person. Nice and professional office. Excellent first impression of Dr. Lee. Answered all of my questions. Made me feel comfortable with what to expect since this is my first pregnancy. Even had questions after the appointment and submitted via the online portal and she called me within hours.
Service was good and on time, everyone is nice, equipment is up-to-date.
They are on time and I love my doctor!
I have been a patient for over 30 years. The medical staff is friendly, knowledgeable and professional. I trust my doctor and trust is everything.
They took me immediately, The technician was professional, friendly and efficient. I was in and out of there in no time.
Dr Dej was very gentle with the PAP smear. Last time I went somewhere else it was painful. Dr Dej was also very personable and I liked her bedside manner. I also thought she was very thorough with covering things I should be thinking about.
The nurse and Dr. Katherine Lee were both very pleasant.
Dr. Lo took time to listen to what I had to say she was kind and caring I'm happy to have her as part of my health team.
Low wait time. MD very thorough and provided needed referrals
It didn't take long and I love the robes.
Dr. Tasha is amazing, I feel very comfortable with her. I have seen her on numerous occasions and she is so professional and down to earth, she treats me with respect and has just listened and tried to guide me in a positive direction with my health. Thank you Dr. Tasha.
Dr. Koperek is great. Staff is nice. Convenient location.
Beverly is beyond personable. She is what every provider should be like! I wish I could duplicate her for all my medical needs. :)
Dr Lee was attentive, discussed my health history & recommended services accordingly.
It was a return visit, which I was told there would be no fee. After some time, and being made to feel uncomfortable, it was resolved. I also had to sign terms of agreement, without even being able to read them! They said they would show up on the iPad after I signed. I was them also charged $8.00+ for a mental health exam I never had by another doctor I never saw. I will never return,
Dr. Johnson is so available to listen and "hear" what is going on physically and beyond.. I have seen DR Johnson for years and her care is consistent and perfect for me. With appreciation, [patient name]
I've been seeing Dr. Heidi Cough for about 3 years and I think Dr. Cough is the ultimate professional. I appreciate that she took time with me and answered several questions I had and addressed all my concerns. In this day and age of "hurry up and move on" with so many doctors, Dr. Cough was very informative and educational re. my health and well-being. I would highly recommend.
I have been a patient of Dr. Raffo for a very long time. I always loved that she listens to me and genuinely cares about me and my family.
Dr. Winter and the entire staff is very friendly and qualified to meet my needs. Dr. Winter especially takes time to listen and he always understands my needs for my annual checkup. Thank you Dr. Winter!!!
Dr. Price has a way of making me feel so comfortable in talking to her about my health and walking me through the steps of the procedures she is doing. She really makes going in for an annual exam not so dreadful. I love her and her team! I am a very shy person and especially about my lady parts but she is so personable I feel like I am talking to a friend about any concerns or questions I have!
She's my regular and she's amazing
The staff members are all friendly & professional in the front office. Carolyn always listens to your concerns and she is caring & professional.
Beverly was extremely thorough and did an excellent job with my well woman exam. I look forward to my next years visit with Beverly. She is an asset to OC women's group great job Beverly.
Relieved there was no pressure to have surgery. Plus I just appreciate Dr Winter's sense of humor. The visit was easy.
I was seen on time. Staff all were courteous.
Carolyn Patchett was very informative. Easy to talk to and answered all my questions.
Thoroughness, kindness. Intelligence & genuine concern.
This was my first mammogram and the technician was so professional and so pleasant.
The ultrasound technician was absolutely amazing!
The wait time was manageable. Dr. Lee made me feel very comfortable and I felt she truly listened, This was my first time meeting her and compared to previous doctor where the number of people on the waiting room was just excessive- everything seems calm and everyone's just smiling! Thank you.
Both the receptionist and the technician showed great courtesy, compassion and efficiency. The whole experience was very comforting. Dressing and imaging rooms were exceptionally clean and reassuring.
I'm coming back for my second delivery with Dr. Kong and the group. I didn't have any issues or concerns the last time and so far none this time.
Professional caring, a pleasure to work with.
Dr. Kong is the best, along with the rest of the staff!
Low wait time, procedure not too uncomfortable
Beverly is personable, thorough, explains every procedure, makes me feel at ease.
Didn't wait too long, easy going and easy to talk to doctor. Got blood drawn same day.
We visited Doctor Lo throughout our pregnancy. This was our first so naturally we were anxious. Doctor Lo made my husband and me feel comfortable and we looked forward to every appointment.
Smart, kind and concerned physician. Responsive and competent. Very well organized practice, lovely offices, great electronic applications for communication and records.
Dr was very nice. Visit went quickly.
I value Dr O'Toole's experience and style. She is both competent and empathetic. Her assistant is always positive and welcoming.
Dr Raffo was very intune to me, took her time, was personable and listened to what I had to say.
Dr. Cough and her assistant are wonderful in every way. They are timely, thorough and very thoughtful.
Dr. Priestley was very gentle and kind with me.
Kind, thoughtful, great bedside manners, concern for well being, just overall excellent care
Friendly staff, ease of check-in, wonderful doctor, and I love the patient portal!
My appointment was thorough and professional. Dr. Winter takes the time to answer my questions.
It was hard to get an appointment. I was very uncomfortable with a UTI and needed to be seen. Nurse Patchett did a great job
Very thoughtful and caring regarding my problem Very organized staff didn't have to wait long at all
I really liked my first real visit with Dr Desh.
Dr. Raffo has excellent bedside manner and is warm and friendly and willing to answer questions
I liked Dr D. She was very helpful and thorough.
Very friendly staff, and very pleasant technician. All great.
I really like that the mammogram and exam are in the same building and coordinated.
Quick and easy , nice staffs , over all ok.
Dr Lo listened to my concerns, provided options and we were able to agree on a course of action.
They were very helpful and went in on time plus with text ultrasound she was very respectful and kind and made me feel relax with the exam.
Friendly, informative, efficient, helpful.
I was nervous but everyone was kind, helpful, empathetic, and intentional. They let me reschedule my appointment when I was sick, and the appointment itself hardly took any time at all. The nurse who took my vitals was so nice and made me feel seen, and Dr. Patal was professional and responded super quickly with my results! It also was so cool to see all women there. I felt really empowered walking out!