I felt cared for and welcome by all staff. I was able to call the office with any questions as well as able to speak to surgeon over the weekend when I was concerned about my swelling and was quickly reassured and advised on what was happening at that time with my swelling.
Everyone treated me with respect and kindness.The appointments are quick and on time. I got amazing results with my surgery!
The level of care from the whole staff was beyond my expectations. The procedure was explained extremely well. Any concerns that came up after the procedure were addressed with patience and diligence.
Dr. Mills answered all of my questions, he didn't try to Persuade me to make any immediate decisions, he took his time explaining everything, made me comfortable and confident in my decision.
With never having a surgery done before, Dr. Mills and his nurses made me feel very comfortable about the procedure. I am 100% happy with my breast augmentation results by Dr. Mills!
Dr. Mills is amazing and the nurses were so nice and reassuring. Dr. Mills has made me feel so much better about myself and he was caring. Will be coming back.
I was very nervous as this was my first ever surgery of any kind. Dr. Mills has a way of making you feel special and everyone there you could tell liked each other and got along and enjoyed their job. I don't have one single complaint about how the entire experience went down.
I cannot, at this point in time, give the answer of 'highly satisfied with my experience' because my surgery was so recent and therefore, my results are not yet final. I am still experiencing some pain, albeit minor, swelling, and healing of the incision. I am satisfied with my experience, thus far and hope to be highly satisfied with the entire process & my personal results in the coming weeks and months!
Surgeon invested in making sure I understood procedure, expected results, risks and post-op expectations for activity/returning to work. Nurse Amy took time with me after consult with surgeon to ensure I understood and had no further questions. Kim did a great job explaining all my options for financial aspect.
Dr. Mills is a genius! He’s very skilled and has an excellent bedside manner.
Before my surgery I was a 24 year old female, after my surgery I felt like a 24 year old WOMAN. Dr. Mills allowed me to achieve my full potential, and I am so grateful! Going into the procedure, I was very eager. I scheduled all of my pre-op meetings, and the surgery in the same day, and was operated on within a month. I was so ready and they were able to get my booked in no time !
Dr. Mills is an incredible surgeon who understands his patient's needs and whom is professional to discuss cosmetic concerns with. The procedure itself was easy to present for and there was no real discomfort. The results thus far look incredible. Overall great experience.
Previous consultations I had went to made me feel very uncomfortable and self conscious. I cried the whole time I was at my first consultation outside of Dr Mills. From the moment i net Dr Mills I was made to feel very comfortable and extremely confident in him as a surgeon.
physician and nurse took the time to answer all questions that I had. very friendly atmosphere.
Everybody in the office is very professional and thorough. [Single best thing...] How flat my stomach is and I am able to do a crunch now.
I was very happy with my entire experience with Dr. Paul Mills and every member of Renaissance Plastic Surgeons staff. Everyone was so kind, they give you their full attention and they take the time to really learn what results you are wanting to achieve. From my interactions with Dr. Mills I felt assured that I had chosen a plastic surgeon who truly cared about his patients and their self esteem. I love how I felt at ease through the whole experience.
Everyone was nice & helpful. But most of all, especially the doctor, was a compassionate person who cared.
Dr Mills was always willing to answer any and every question, comment or concern I had about my procedure and he made me feel very confident in his ability to do the procedure correctly. Nurse Amy was always willing to give me any and all information I was asking for and needed. Dr Mills made sure I was informed and happy when I got to the hospital to get my surgery done and he did and amazing job and his bed side manners were above and beyond great! Post op he answered every question I had and he got me into my appointments when it worked for my schedule and they have always made me feel good about having my surgery done. Im very highly satisfied with all care and surgery I'v had with Dr Mills.
All the staff is so kind and respectful, make me feel so comfortable . Even know I’m only 2 weeks after my surgery I’m so happy and grateful to my doctor
Dr Mills and his staff are incredible. I couldn't ask for anyone better! The staff was the best thing. My in office nurse was my favorite!
Over the top customer service. Dr. Mills and the entire staff are absolute professionals...quality at every step of the way. Could not have hoped for better results. The nursing staff (especially pre-op nurse was absolutely outstanding! Superb bedside manner and friendly...set the stage for the entire procedure!
This was my third procedure with Dr. Mills and as usual he performed amazing work! He has an outstanding bedside manner and is always invested in his patients and the surgical outcome. I have never left the office with unanswered questions. Tina does a great job explaining the surgical procedures and the recovery.
The office staff were very friendly and educational. Dr.Mill’s was very professional and answered all my questions! They spent a lot of time with me. I never felt pressured or uncomfortable. I’m excited to see my results after the surgery. My surgery( mommy makeover) is scheduled for 08/1/18
I was referred to Dr. Mills by a family member and cannot speak highly enough about the entire staff at Renaissance Plastic Surgery. Everyone was kind and easy to talk to. Dr. Mills, my nurse, and my patient coordinator where very thorough but not overwhelming with providing information and I really took the time to answer all my questions as well as voicing information from experience. I really love how Dr. Mills took on my procedure in how it was specific to me - I could tell that he takes the time to see each patient as an individual case and really felt that my wants and needs were important to him.
Dr. Mills and his nurse were able to make me feel very comfortable during my consultation. I am in my young twenties with a very smal chest, Dr. Mills’ team helped me transition into feeling like a woman. That’s priceless !
Exceptional staff, very informative everyone made me feel very comfortable. I did not feel pressured at all and all questions were thoroughly answered.
Surgeon and assistant spoke to me on a personable level which is extremely important when you’re already concerned and anxious about any procedure you’re considering. I much prefer that someone speak with me and not AT me. All precautions were discussed with regards to my age and current health issues. No false promises with realistic outcomes.
Dr. Mills plus his team staff are amazing. Highly appreciated all the information and very helpfully with all my questions prior surgery and after.
I knew exactly what I was looking for and the type of surgeon I wanted to work with. I love that every question was answered I didn't feel rushed like he was trying to get to the next appointment. Knowing exactly what I was looking for I felt like it was a perfect match with dr. Mills and everybody that he works with.
All of the employees made me feel very comfortable and answered all of my questions very thoroughly while still being easy to understand.
Dr. Mills was really wonderful at describing expectations and overall friendly and fun to be around!
The staff could not have been better! They made me feel comfortable and like I mattered, both before and after surgery. Dr Mills and Amy were unbelievably great!
Dr. Mills was great about listening to all my concerns and questions! Everyone was very nice and professional!
The Surgeon and staff made me feel very comfortable and relaxed and confident that I had chosen the right surgeon.
The staff was understanding and willing to work with my crazy work schedule as well as accommodate my appointment along with my best friends appointment. I was very impressed with this! In between my scheduling my consult and the actual appt, she was diagnosed with breast cancer. She was provided an appt on the same day and they accommodated the two of us and put up with us for an entire day!
Everyone at the office was extremely helpful and informative. I felt comfortable, and that my concerns were being heard.
I am happy with the results and it was one of the best decisions that I have made for myself. Everyone was friendly and professional. I'm looking forward to wearing a swimsuit this summer and feeling comfortable. Before the surgery I was always uncomfortable and self-conscious.
From the moment I made my consultation appointment I knew this would be the practise I chose. EVERYONE was so very attentive and informative! Dr. Mills made me comfortable from our first meeting. He was amazing all the way through my journey! The work that Dr. Mills did on my body FAR exceeded my expectations!! I could have never imagined results like the ones he's given me.
I had a tummy tuck with muscle repair plus lipo to the flanks. I would 100% do the procedure again and I am totally satisfied! I am very particular and my results have exceeded all of my expectations! The recovery for this procedure is a little lengthy, but everything went as explained and you should do as they say to minimize the recovery time. In my opinion, Dr. Paul Mills is the best! His staff is excellent, he is very knowledgeable, and he understands the need to have a straight low-lying incision. No need to look any further, I did almost a years’ worth of research, and Dr. Mills is who you want!
Before I had my consultation, I had already scheduled my surgery. I was hoping to get this done as soon as possible and there was an opening, so they got me on the schedule immediately. Very little wait time. I was extremely pleased with my consultations as well as my experience with the surgery and surgery center. My experiences after the surgery have also been extremely gratifying and informative. I have already recommended your center to a couple friends for different issues. I use the medical spa as well and I am extremely happy. Your staff and doctors are at the top of my list.
Dr. Mills and all the staff were very friendly, helpful, and professional. And my results are great!
Each time I visit the office every single staff member looks amazing with clothes, make up and hair. They are all smiling and extremely friendly always offering water or coffee which I think made me feel as though I was a part of a classy operation. There is a calmness despite what may be going on behind the scene.
They gave me what I went there for without any extra stress and I left happy I have breast now
I was very satified with my consultation with Dr. Mills. I was looking into another procedure for my problem area after having tried the least invasive first. It was not as effective as I had hoped. He directed me to the procedure that would best address my area of concern.
Dr.mills is extremely compassionate. He listens so intently to each question and answers them throughly.I felt so comfortable during the whole process.I would recommend his team to absolutely everyone.
I am very comfortable with Dr. Mills. He does great work, is kind, and very professional. I am one of his repeat customers.[name]. Dr. Mills takes all of your needs into consideration.
I am highly satisfied with me results of my breast augmentation surgery. The staff at Renaissance made me feel so welcome. They were all so friendly and was always there to answer the 1000 questions I had before, during, and after my procedure. Dr. Mills has to have the most warm, calming, and reassuring smile of anyone I have ever met. He was very patient and willing to listen to and try to meet all my needs and wants with my procedure and it now shows in my results!
Was very scared and nervous about the surgery, but Dr. Mills and his staff put me at ease. Such a caring and wonderful staff. The results are amazing
Dr mills and everyone made me feel very comfortable and like what was important to me was just as important to them. After surgery I didn't have much pain and my results look better then I expected
Friendly, highly knowledgeable staff. Dr. Mills takes great care of his patients. He seems to truly care. He was willing to answer all questions that I had.
I felt that I was given the best information and care for my tummy tuck. Also Dr Mills was very straight forward about my expectations for my surgery. I am extremely happy with the turnout.
Dr. Mills was very kind and sensitive to my nervousness about the whole situation. He listened to my concerns and my expectations and explained how he would meet those expectations. I'm currently 6 weeks post-op and I'm so in love with the results.
The receptionist, nurses and staff were all very friendly, and informative about the procedure I was having done. Dr. Mills made me feel very comfortable and answered all the questions I had. Dr. Mills did an amazing job on my tummy tuck! Before my tummy tuck I couldn't wear fitted tops or low rise jeans. I was constantly tugging at my shirt and pulling my pants up high because my belly would hang over my pants. After my tummy tuck, I can now wear what ever I want without worrying about my belly spilling over my jeans.
Dr Mills explained every detail prior to the procedure. He made recommendations of what is realistic and what's not. He and his staff stayed in contact with me after the procedure and he even gave me his cell phone number is problems arise. He is very skillful in his work. So far I had a Tummy Tuck, Arm Lift, Breast lift and Augmentation. I'm very pleased. Very little pain and quick recovery.
Dr. Mills took so many ch time with me and was very attentively to my questions and needs as well as what I wanted. The staff was amazing at making me feel comfortable as well as Dr. Mills is so good and worked magic with me.
Everyone was very nice and professional. The office is very nice and professional also. Dr. Mills is personable and nice.
What can I say? Dr. Mills and his staff were so much more than I expected! They were all so wonderful. Dr. Mills is such a caring person and surgeon in what my concerns and questions were. He answered every one of my questions at each of my appointments. All around I am highly satisfied with everyone and the experience! Thank you all for helping me feel beautiful again!!
Dr Mills is a very skilled surgeon. I love my results and wished I would have done this years ago!
I felt very comfortable and welcomed. Every question I had was answered thoroughly even when I would interrupt to ask (sorry lol). I really felt like Dr.Mills and his team were almost as excited about my upcoming procedures as I am!
The staff and Dr Mills were very friendly and made me feel comfortable about the upcoming procedure. I was very nervous and they reassured me everything would be fine. All the questions and concerns I had were answered by Dr Mills and nurses. The nurses were very knowledgeable about the procedure and explained very thoroughly what to expect before and after surgery.
Everyone was very professional, extremely helpful and kind in all aspects of my surgery. Dr. Mills was one in a million throughout the entire process and his staff is amazing! Would and have recommended Dr. Mills to everyone. Wonderful experience. They are THE BEST!!! I feel so much better about how I look. It has given me the confidence that I had been lacking.
Results were better than I could have hoped for. Dr Mills and staff were incredible throughout the entire experience. I wouldn't change a thing! Exactly what I wanted!
Staff was very professional and knowledgeable. Facility was modern, and well maintained.
Dr. Mills was sensitive to my nervousness and really listened to my concerns and put my mind at ease.
I am very critical when it comes to answering surveys. I was treated by Dr Mills and staff with compassion and patience. I sincerely have only positive things to say. I had a slight complication that presented on a Sunday. Dr Boschert came in to take care of me, Dr Mills was called since he was my surgeon. Both surgeons have great bed side manners. My breast reconstruction exceeded expectations. Communication by Dr Mills and staff.
I have breast cancer and had to have a masectomy. Dr. Mills is very professional and explained everything Being able to have reconstructive surgery
Didn't get the experience or procedure completed and was referred to another plastic surgeon.
The dr was great. I was quoted over the phone $3-$3,500 but when I went in for my consultation they told me $6,000. I was then told that sounds ridiculous for how fit I am. Just was expecting suck a big price jump.
I have always been treated to kindly st every appointment. I love the staff, they are very kind. Even thoughI'm still in my healing process, results look very promising.
The staff was very friendly and supportive. They recognized and personally greeted me. I was able to go directly to implants after a full mastectomy. The staff was very reassuring and supportive throughout the entire process.
Although the incisions are not completely healed, the surgery seems to be healing without infection and appears that the look is going to be as described before surgery. I like to see the care takers wash their hands or use sanitizer once in the room with me BEFORE they touch me. I wish they had shown some pictures of what it would like while healing. I was shown before and after pictures, but no pictures during the healing process.
Yes. They were friendly and understood what I was looking for in regards to breast augmentation.
Everything went well, and staff were wonderful. The expertise of doctor and staff.
Dr.Mills and the staff were very friendly and nice. They made me feel very comfortable. Just the office and staff were wonderful.
Dr. Mills, Nurse Tina and the staff continue to excel in customer service and general bedside manner. I never leave with any doubts or concerns, my progress is far ahead of expectations, and while they obviously have a large clientele I have never felt like a disposable source of revenue. So far, the speed I am healing at as well as the comfort in my own skin even before the swelling has subsided.
Dr. Mills, his Nurse Amy and Aubrey are who I interacted the most with. I am beyond satisfied with all of them. They were friendly, knowledgeable and Dr. Mills especially made me feel so comfortable about my procedure. I will highly recommend Dr. Mills to any friends or family considering cosmetic surgery. Not to mention, my results are EXACTLY what I wanted.
Dr. Mills and his staff were amazing! They made me feel comfortable and went through everything so thoroughly. They all eased my worries and ensured that I understood every phase of the process. I have already had my surgery and I couldn't be happier with my results! Dr. Mills takes his time and is so talented in what he does! I am currently 4 weeks post surgery and I am beyond happy with my results! I have not one single complaint about this practice, Dr. Mills, the procedure, etc.
I was so informed about what to expect, recovery and was told to call if I needed to. Everyone there is so nice and want to make sure you totally understand everything. They are easy to talk to and interested in my questions.Dr. Mills made me feel very comfortable. Would highly recommend him and his staff.
Dr. mills and his staff, were all very helpful, considerate and thoughtful. They really listened and explained every thing perfectly. Have already told other friends how well they treated me. Wonderful people.
Dr. Mills has an exceptional bedside manner that puts the patients anxiety to ease. Never during a consult or office visit did he seem rushed with my endless questions. His office staff is exceptional and has always returned phone calls promptly and limited wait times in the office. I would recommend RPS to anyone looking into a cosmetic procedure. This was my second procedure following massive weight loss (100lbs). In August 2016, Dr. Mills performed a LBL which has given me my confidence back. The most recent procedures were a back bra line lift, bilateral brachioplasty, and a breast lift. I'm pleased with the outcome of both surgical procedures.
I was highly satisfied from beginning to end. From making an appointment to the consultation and the procedure. Dr. Mills was very thorough through every step. I felt confident in his abilities and he met my expectations fully.
I am so pleased with my results. I had a breast lift and implants, and liposuction on flanks and stomach. I wish I had done this two years ago. Dr. Mills was very courteous as was the office staff and nurses. My breasts were obviously two different sizes. I feel more confident in wearing clothes. I also love that liposuction got rid of my c section pooch, that would just never go away. Before the procedure , I felt like I was hiding in baggy clothes. I can wear more form fitting clothes and feel good.
The ease of understanding the procedure, what to expect, cost, just the overall consult was very informational and helpful.
I am extremely impressed with the service provided to me during my entire surgical experience. Doctor Mills and his team are remarkably knowledgeable, responsive, professional, understanding, and kind. I was extremely well prepared for my procedure. All of the details were explained thoroughly then provided in writing for future reference. The day of my procedure, everything went exactly as explained. There were no surprises, and everyone at the surgery center was wonderful. Following my procedure, Dr. Mills and his team were available to address my numerous questions and have always been willing to bring me in for a quick exam. For my follow up appointments, I never had to wait to see Dr. Mills which is highly unusual for a busy medical professional. He always made sure my questions were answered and his nurses (Amy and Tina) offered amazing support. I am extremely pleased with outcome of my procedure. This is my first experience with cosmetic surgery and it couldn't have gone better. I'll definitely use Dr. Mills and his team for future procedures. It's hard to believe that such a highly skilled surgeon could be so personable and compassionate. Definitely an outstanding overall experience!
Dr Mills listened to exactly what I was wanting as far as results. I couldn't be happier with my results! Dr Mills and his staff are highly professional. I felt comfortable throughout my process there and have recommended many friends to Dr Mills since my surgery. I can not say enough about the staff at Renaissance, they truly are so welcoming and friendly.
When I initially called to inquire about the procedures, the coordinator, Aubrey spent a long time answering my questions and going over details. She was very friendly. I thought that was great. I called several other offices, and no one did that. The consultation was what I generally expected and my expectations were met. They were all friendly.
The pre-op info was very well organized. I especially appreciated the booklet that was prepared. Everyone in the office is always friendly and helpful. I have always been able to get in with Dr. Mills when I needed extra appointments post op. I had excellent care at Barnes and the nurses really did a wonderful job. I especially appreciated JD on my second day at the hospital. He is an excellent nurse. I also really liked the anesthesiologist. He was very laid back and made me very comfortable going into surgery. Dr. Mills is also great. He has a good bedside manner and makes sure that you understand everything.
I am very pleased with the results and the amount of respect I was given as a patient. I also appreciate the short amount of time I have to wait for each appointment. The cleanliness of the office and the courteous staff along with Dr. Mills' patience with my pain level. My nurse was very efficient also.
My doctor, Dr. Mills is highly professional and explains procedures very well. He also answers any questions that you may have. I would highly recommend Dr. Mills. My face feels tighter and looks younger. There are days now that I do not even were makeup. My skin is in the best condition that it has been in over 25 years. The prep that you do before the surgery really makes your skin look radiant. In addition, the products that you continue to use after the surgery, continue to keep your face in its best possible condition. I am thinking of getting more surgery. I would like to request Dr. Mills for that surgery.
Dr. Mills was fantastic. He made me feel comfortable and confident in my decision to have the surgery. He is very calming and made the experience so easy. I am planning to go back for more work some day and I would definitely recommend him and RPS to my friends and family!
The satisfied answers are more about my body not the surgery or doctor and staff. I lost more than 200 pounds in a short time, causing massive amounts of loose skin. The surgery performed was to remove the excess skin from my upper body, belly, chest ect. The skin wasn't very pliable due to the length of time I was overweight and the way i carried my skin and has stretched a little bit. That should correct over time, and might require an additional surgery. My satisfaction is couldn't be higher with everything the surgeon has done.
The surgical procedure has restored my quality of life and confidence level. Dr. Mills and his staff take an interest in the patient and their needs. I never had unanswered questions and always felt comfortable asking questions. Dr. Mills is a compassionate physician with an amazing bed side manner that eased all my prior anxiety. My surgery results were better than I expected and would use Dr. Mills in the future for any additional needs.
I am very satisfied with Dr. Mills and the whole staff. They show they really care about you and listen to you in what you desire. Dr. Mills did a wonderful job on my procedure. I am so happy with the results. The nurses and coordinator, Susan were very caring and friendly. Dr. Mills is a very talented and amazing doctor. I would recommend him and if I need another procedure I will definitely go back.
The Doctor and staff were extremely helpful, knowledgeable and informative to me of what to expect with my procedure before and afterwards. I felt I could contact them with any questions I may have had and felt they truly listened and answered all my questions perfectly. Would highly recommend this office for any plastic surgical procedures. They were quick to respond to answer any of my follow up questions. That shows me that they take care or their patients even after everything is done.
Felt very valued as a patient/customer and issues related surgery are being dealt with in a timely manner.
The staff told me everything to expect and helped me every time I had a question
The staff made me feel safe and were very interested in making sure I was well informed
The overall process was handled very logically. The other practices did not have the flow from Dr. To estimate coordinator etc. Plus I did not wait extended amounts of time for the Dr. as I did at the other practices.
I really like the staff and the detail that they explained things. I really, really, like the doctor. He won my confidence in my consultation with him. I never felt like he was not interested in what I had to say or the questions that I asked. This is a big procedure to me, and he made me feel relaxed and understood exactly what I wanted done. I am sure the surgery will be a success.
Dr. Mills is very warm and a fantastic Dr. The whole process from the first phone call to the office was fantastic.
The whole staff was very professional and respectable. They answered all the I had questions for and made me feel comfortable regarding the reason of my appointment.
Everyone was knowledgeable about the surgery and I never had any questions. They kept me informed on everything and I was always very comfortable... I cannot say enough good things about my experience with Dr. Mills and his staff. I highly recommend them....Dr Mills knew the look I was wanting and his suggestions were right on the dot! They explained everything perfectly and I never had and questions or doubts. I was not nervous on surgery day and was comfortable the entire time. I will recommend Renaissance Plastic surgery to anyone.....Getting a breast augmentation was one of the best decisions I have ever made and I am glad I chose them....
Through the roof confidence. Fast and friendly. Amazing cooperation.
Dr. Mills and his staff were very polite and respectful throughout the consultation, it made the whole experience more comfortable.
Friendly staff,made me feel very comfortable and put my fears at ease. I enjoyed meeting Dr.Mills and he gave me his full attention, and answered all my questions. The faculty, office is very beautiful and spa like.
The office staff was professional .The office environment was very welcoming and I felt at ease speaking with the surgeon and nurse coordinator.
After children my body had changed and nothing I could do myself made a difference. Having this surgery made me feel more confident and happier with myself. My breast augmentation was very conservative and natural, just as I had requested. I still look like me"but just little better. ;)". The staff was truly top-notch. They made me feel very comfortable and well informed. And the surgeon was outstanding. I had an overall amazing experience. Better than I could have hoped for to be honest. I will highly recommend Renanissance Plastic Surgery and Dr Paul Mills to any and all that are shopping around. I couldn't be more pleased with the entire process.
As soon as I walked into the practice I felt immediately welcomed by the staff and ambience of the business. From the front desk, to Katy the nurse, to Dr. Mills, everyone I encountered was absolutely wonderful. I knew as soon as I was in the room speaking with Dr. Mills that he was the surgeon I wanted.
The staff is very professional and compassionate. Dr. Mills listened to my concerns and answered all my questions. My surgery was scheduled quickly and my appointments always ran on time. Highly recommend Dr. Mills.
I really appreciated the attention that was given to me. The consultation was very thorough. All my questions were answered some before I knew I had them. I really enjoyed every staff member I encountered. They have a great team and a good idea of what customer service means. I wasn't waiting on the surgeon. Dr. Mills took his time talking with me and I didn't feel rushed at all. Kathy the nurse was excellent and you could tell she enjoyed what she does and who she is working with. Susan has a great smile and very informative. I felt very comfortable going over financial options with her. Great experience!
I loved how friendly the surgeon and the nurse were. They were very informative and helped me understand the procedure
Dr Mills is very personable and easy to talk with. He always gave me his full attention and plenty of time to discuss all of my questions and concerns. His staff are all very friendly and accommodating. I had a wonderful experience all-around and would highly recommend Dr Mills and his staff to anyone.
I was highly satisfied with my experience with the Dr and Staff. I'm just having extreme swelling and a kind of ripple on my side from the liposuction. I will be patient, however I was hoping for better results by now.
Dr. Mills and staff are consistent in their attention to needs and or questions before and after surgery. I have never felt pressured, rushed or apprehensive in regard to the surgeries that Dr. Mills has performed at my request; as others have stated in their reviews, Dr. Mills shows compassion and understanding for his patients. I recommend RPS and Dr. Mills without hesitation; I am extremely happy with the outcome of my surgery.
My whole surgery was explained prior to my election to have the procedure. The staff was very friendly and helpful. I was given all the information I needed to be prepared for my recovery at home. I knew just what to expect and I had a very, very smooth recovery from my procedure. My follow up visits are quick, they answer all of my questions and I'm just very happy with the results.
I felt very comfortable with the staff, nurse, and Dr. Mills! They were so friendly and informative! I felt like they weren't just there to tell me what I wanted to hear but gave me information that would give me the results I wanted. Even over the phone when I set up my consult appointment I was given so much information and the coordinator spent 30 minutes with me answering questions, even before I set up an appointment! They were all so wonderful!!
My entire experience was beyond my expectation. Dr Mills was extremely professional and answered any questions I had and made sure I understood everything I needed to. His nurses were always there to answer post-op questions and returned my calls in a timely manner. The rest of the staff from the schedulers, financial assistance personnel to the receptionist were always welcoming when coming in. They always greeted me with a smile. I would recommend Dr Mills to any family and friend that's looking into plastic surgery.
Dr. Mills is very professional but also personal and made me feel very comfortable with this procedure as well as all of my follow up visits. The staff is always so friendly and Katy has been especially kind to answer my emails when I have had questions and was very prompt in answering. The experience has been very good!
Dr. Mills was very patient and thorough. He spoke directly to me, looking me in the eye to answer all my questions. I work with surgeons on a regular basis, and this type of personal, comfortable treatment isn't always seen. I really appreciated him taking the time to sit and talk with me. There was no feeling of being in a rush, or of any impatience on his side. The nurse who helped me decide on breast size was also very approachable and friendly, and honest with her opinions. The office staff also worked hard to make appointment times that worked with my schedule, which I know wasn't easy.
The staff was professional and gave the appropriate time and attention to my concerns.
Dr Mills and his staff made me comfortable as soon as I walked in. They greated you with a smile and offered you a drink. They bring you back to a consultation room where they show you a video. Then Dr Mills came in and went over each and everything about the procedure and answered all my questions. The day of surgery I was very nervous but the staff at the surgery center made me feel at ease. My overall experience was truly amazing. I will be recommending all my friends and family to Dr Mills
The entire staff was courteous and made me feel at ease before and after the procedure.
I had 2 pages of handwritten questions and the Dr. took his time to go through every single question with me. He seemed very understanding with my background of being a runner and my goals versus someone else.
The physician as well as his entire staff made me feel especially comfortable during my entire consultation. They were very informative and answered all questions that I had. I'm looking forward to having my procedures the first part of September.
professionalism of the office and staff. Everyone is so nice & helpful
I can't say thanks enough to Dr Mills and his entire staff. From my very first consult to my most recent post op visit, and everything in between, it's all been amazing. I sincerely felt like they truly went out if their way to give me the best advice and care possible. I felt like they were very vested in the best interest of the patient. The surgery center care that I received was flawless, as was their post op pain regimen. I will and already have referred all who ask to Dr. Mills and Renaissance.
I scheduled the consult and then called the next day to schedule surgery (this was a Tuesday). I then had an unscheduled financial event anld I called to cancel--for now. (Surgery was scheduled for the very next Monday). I was VERY coldly informed that I would lose my deposit +a percentage if I cancelled within a week of surgery. My consult time to surgery time was one week--at my behest. It is ONLY for this reason that I would hesitate referring others to this practice. Everyone was very friendly until I wanted to cancel. I have had other plastic surgery procedures done elsewhere and I will to have more done, but, on some level, I felt forced to have this surgery or I would have to pay a PENALTY of almost $2000 even though my surgery had only been scheduled for two days. For this reason, I would hesitate to go back to this practice or recommend others go there. They have lost a lot of future surgeries and fillers from me.
I was satisfied. I've already had my procedure and I have to see how I heel what the final out come is before I can recommend.
Dr. Mills and staff are always very kind and pleasant. Dr. Mills is consistent in the thoroughness of care given and ensures that any concerns or questions are addressed appropriately.
I was very satisfied and world refer patients. My complication was a known risk factor.
The professionalism and ability to make me feel comfortable was awesome! From the start Dr.Mills was absolutely amazing and has been throughout this process. I would highly recommend him to anyone. He is talented and I'm thankful to have had this opportunity for him to be my surgeon. Amy went above and beyond. I will always treasure her in my heart for her kindness. She is very knowledgable and easy to talk with. All of the the people I have encountered throughout this journey have been absolutely incredible!!! I would recommend anyone no matter where they live. My weekly drives to their office was worth every minute
I have small bumps that I did not have before that have not gone away. They appear whiter than the rest of my eye area and are noticeable.
RPS is highly dedicated to professionalism while delivering very personalized service making their patients feel part of the family. There are so many positive things to say about Dr. Mills that I wouldn't know where to begin. His compassion, warm smile and HUGE heart make me feel a little sad to be done with all 4 of my procedures. I'm gonna have to come up with more reasons to stay connected to RPS - they're like family to me!
Dr mills is truly a wonderful doctor. I left feeling completely comfortable in his hands and knew he would do a wonderful job. He was very thorough in explaining the procedure and answered all of the questions i had. He was very friendly and seemed to genuinely care. The staff were all very helpful as well. My nurse was very thorough with going over all of the details!
Dr. Mills takes a very personal interest in the patient. The other people with whom I spoke were professional and courteous. I already had the surgery, and my follow-ups have been informative and friendly. Dr. Mills came highly recommended to me for breast reduction and, as it turns out, for good reason. I know I would feel very comfortable to call him for any problems.
It took me a long time from my very initial consultation, but I knew I wanted to go with this practice from day 1, I was the most comfortable with Dr Mills and his staff more than any other Dr. I had met. The facilitiy is so nice and very welcoming. Susan and Tina answered ALL of my questions and there were A LOT! thank you for everything.
Dr. Mills along with the entire staff listened and answered all of my questions and concerns, no matter how off the wall they may have been. They explanined the entire process and what to expect. Each time I left the office I felt at ease and ready for the next step of the process. The take home reading material was very helpful and informative. I am considing another procedure, should I go forward with it I know I will be going to back to Dr. Mills.
Dr. Mills was honest about what my results would be. He didn't try to sell me procedures I didn't need.
The entire RPS staff is highly professional yet approachable and warm. This was my 4th surgery (thigh lift w/inner knee lipo AND chin/neck lipo) with this practice and I simply wouldn't use anyone else. Dr. Mills is extremely compassionate and dedicated to each patient's positive outcome. I was made to feel like part of the RPS family from the very beginning and, no matter how many questions I asked, was always treated respectfully. HIGHLY recommend RPS for your next procedure - you certainly won't be disappointed!!
I was hoping for more skin removal on my upper thigh but do realize that the Dr. did the best he could do with what he had to work with.
Everyone was very professional and also friendly. All operations were very organized.
When I came for my pre-op, there was no one in the office. We were a little early so my husband and I just waited. At 10 mins. Past my appointment time, there was still no one up front. It was 12:30, so I assumed everyone was at lunch. At this point I looked for a bell. When I saw there wasn't one, I started calling; Hello, is anybody here?" When there was no answer I went behind the desk and started walking down the aisle, calling out. I couldn't believe it! Finally a nurse came out and asked if she could help. I explained the situation and I was waiting for Amy. She told me Amy was still at lunch, but would come shortly. I did not set the time, Amy did. I could have easily come later.This was the only complaint I can make. Amy was wonderful in the consultation and the pre-op."
The entire staff were friendly and did their utmost to make me feel at ease. Myself being quite nervous, they are comforting to the highest degree and strive to make your personal goals possible. No one was pushy or overbearing, they considered my personal goals and made sure they were possible without trying to change my mind or lead me in any different direction in an educational and friendly manner. Very supportive and caring. I give them a 100 on a scale from 1 to 10. I researched for many years before deciding on my procedure and they helped me make my dream into a reality.
I trusted the competency of the doctor and the staff. I was treated with respect.
Everyone at RPS is extremely professional and helpful. I never felt uncomfortable and I felt that everyone involved truly wanted me to have the best results.
All employees as well as Dr. Mills were polite, informative and just plain considerate and respectful. You cannot receive that level of professionalism everywhere.
Since the consultation Dr. Mills and staff have been a delight to work with. They were always there throughout the process when needed. I felt very comfortable with them. Dr. Mills also did an amazing job, I feel I chose the correct place to have my arm lift.
Just loved the staff, dr. and facility! I am only waffling on my decision based on my breasts being pretty nice already....not sure I want the scars and larger size due to my daily running and lifting regime..... I will make my decision in the next week or so. Would not go anywhere else to have this BA! :)Thanks!
Everyone was very helpful, understanding and down to earth. Able to answer all of my questions and seemed very knowledgeable. The follow up has been very thorough as well. I'm incredibly satisfied!
I was impressed with the knowledge and friendliness of the staff and the surgeon. I am very likely to have this procedure in the next 6 months to a year.
I used a different company for a previous liposuction procedure. Dr. Mills didn't try to sell me additional services that I didn't need like the previous company I used did. I wanted liposuction on my buttocks and Dr. Mills said he couldn't get a good, even contour. He was honoest and upfront about the results.
Dr Mills was wonderful in telling me what he could do for me and being honest about the outcome. He calmed any anxiety I had and was always respectful and caring.
I felt as if everyone was intentional when listening and answering my questions and concerns. I felt at ease and confident that the decision I made and the place I chose were correct. My follow up visits have also been pleasant and calm. The only non highly satisfied incident was when I was being discharged from the outpatient clinic, Ron felt that I was still too heavily under the influence of the medicines to be discharged. I don't remember anything until I came to in the car about 1/4 of a mile from our home and then I am not exactly sure how I was. (We live 45-50 minutes from the surgery center.)
Dr. Mills is extremely professional yet has a wonderfully warm personality and a reassuring smile that puts ones mind at ease. He instills great confidence. This was my first procedure at St. Peters Ambulatory Surgery and I was impressed with their staff, as well. However, NO practice I've ever experienced ranks higher than RPS - the entire staff is stellar. I always feel welcome and highly valued as not only their patient but also as an RPS family member. I would highly recommend this practice to ANYONE considering plastic surgery! Dr. Mills, Dr. Craig and Dr. Boschert are all highly skilled, incredibly professional and have wonderful personalities that make you feel very comfortable in what could otherwise be considered awkward situations. Their professional integrity cannot be matched....you can't go wrong with RPS!!!
Reniassiance plastic surgery was very friendly and informative. They help me decide what was best for me. They made me feel like the only patient in the office.
I felt very comfortable and relaxed. All my questions were answered no matter how silly they may have been or sounded, the Dr and Nurse were very professional and helpful. I am looking forward to my next appointment which is the Pre-Op
Dr. mills met and exceeded all of my expectations. The end results were beautiful and very natural.
Dr. Mills was very understanding and compassionate about my procedure. The prior surgeon I consulted with had recommended a different procedure without any regard to my wishes, and Dr. Mills did not do this. Dr. Mills listened to the reason I wanted this procedure along with my goals and expectations, and gave me a clear view of what results I could expect.
Everyone was so nice and answered all my questions thoroughly, and after my surgery they were always helpful with any pain I had. Dr Mills is the best, this surgery was the best decision I've ever made.
The doctor and staff were wonderful. They made me feel very comfortable in an uncomfortable situation. They were very friendly and professional. The team explained everything to me and my husband, and they answered all our questions before and after the surgery. When I came home, they checked on me and took my husband's calls and helped him out with his questions and concerns. Love the staff! Dr. Mills exceeded all my expectations. I am very pleased with the results. I have recommended Rennissance to the people who I have told about my surgery.
Dr. Mills and staff are friendly and familiar with me and my prior procedure. Very informative.
My surgical experience included a breast augmentation with bilateral brachioplasty; the second in a series of three. I cannot express how pleased I was with the surgery, but also the experience leading up to the surgical day. All of the staff, from the receptionist, to the excellent RNs, to the surgical coordinators, and one of the top plastic surgeons - Dr. Mills, were comforting, informative, and overall provided a wonderful experience in choosing the plastics procedure right for my situation. I could not have asked for a better team.
I have been a client at Renaissance for other procedures and have always been pleased. I didn't consider going anywhere else. The staff is amazing and Dr. Mills is so competent. He made me feel as if I were very important and answered all my questions. He is a wonderful surgeon and has a great bedside manner. I would trust him with any procedure. My face is healing beautifully and I am so happy with my results. I was treated with respect. Never felt pushed or hurried.
Dr. Mills and Dr. Craig have been extremely knowledgeable and personable in explaining how to best achieve the results I'm seeking. Amy is very warm and compassionate. From the moment I walked into my first consult appt., I KNEW that I could trust these people with my LIFE. They exude a level of confidence that is reassuring, yet aren't pompous or rude. I found the entire staff to be very friendly, professional and down-to-earth. Both physicians will be tag-teaming my procedures and I'm quite certain that they are the A Team" to have in my corner!! There is no better feeling for a patient (anticipating surgery) than to feel like part of the "R" family from the first moment they call... the investment that the staff/physicians have already made in my treatment plan is incredible and I haven't even had my FIRST surgery, yet!! I'm facing three procedures and NONE of them have made me feel like a nuisance, despite my in-depth questions. R is a place that seems to respect my right to be "involved" in the decision-making process and takes the time to listen to my fears, concerns and even suggestions. They're truly wonderful people and are in the right line of work - w/o doubt! ;-)"
Dr Mills and the staff have treated me with the utmost respect as they always have. I feel comfortable with the decision I made to go to renaissance for this surgery. Any problems questions or concerns have always been addressed very quickly and with care.
The entire staff was kind, considerate and supportive of my decision choices.
It was very informative and helpful in the decision making process. The doctor was optimistic about the results I'd receive.
Dr. Mills was very clear with his explanation of results once surgery performed. He always made a point to ensure I understood the entire process from beginning to end and how I migh have different stages" of mental anguish after surgery until I start to begin to look not "so swollen"!Even now, with my visits to him since surgery,,he is very sincere and truly cares that I am happy with the results. He continues to recommend products and tips for keeping my results,,,beautiful!"
I went into the appointment nervous. It's a big decision, and talking to a complete stranger on something so personal was a little scary. Dr mills and staff made me feel completely comfortable. I left my consultation at complete ease and excited about my procedure.
I was treated like I was the most important person in the world. I was treated like a woman wants to be treated- like she's important.
My actual procedure was bilateral arm lift with a breast augmentation post weight loss of 180 pounds. This is my second procedure; the first was a lower body lift. Dr. Paul Mills was thorough and personable. Not only did he explain the procedures, but also provided pictures of his work, as well as distributing a written explanation of the procedures. His support staff was unbelievable. Any and all questions were answered. I was treated with dignity and respect. This was not a 30 minute consultation... I would say more like 1-2 hours. That experience continued on the day of surgery. This was my first experience with a surgery center - and it was a wonderful one. I do have to mention the anesthesia team. Woods Mill Anesthesia has to have credit. Their professionalism and personal touches were noticed! Thank you Dr. Menius and Dr. Randy Fatheree. I am 4 days postop and requiring minimal narcotics for pain control. I would highly recommend Renaissance Plastic Surgery.
Every person that I dealt with at the practice was incredibly polite and knowledgeable. The doctor and his nurse took their time with me and answered all of my questions.
The environment was comfortable. Everyone involved in the process was eager to answer any question and very knowledgable in all areas invoking the procure and after care.
Everyone was very friendly and provided me excellent information. There have been many follow-up visits to ensure that my recovery is on track, but I have never been kept waiting. Dr. Mills is always willing to answer any questions I have during my appointments. Nurses are available to answer questions when I call the office with concerns.
Dr Mills and his staff are great. They help you relax and are willing to spend all the time you need to ask questions no pressure!
Dr. Mills stopped the surgery due to SVT episodes that kept occurring. I very much respect him for stopping at two procedures instead of attempting to push on. He proved the patient comes first and we (my husband and I) are very grateful to him for this. Tina, his nurse coordinator, is very caring, makes you feel very comfortable and is a real asset to his practice. Dr. Mills is a very caring man also.
The entire staff made me feel welcome and truly interested in my care and choices.
Everyone was very helpful with everything and made me feel very comfortable.... Dr. Mills was great!!!!
Dr. Mills and his staff were all very friendly and helpful. The consult was very informative. I feel that I have definitely chosen the best place to have my surgery.
The staff could not have been nicer and they made me feel very comfortable. The office was a pleasant place to be. The physician offered so much information and answered any question I had. He spent alot of time with me which helped me feel right about choosing him to do my procedure.
The Renaissance Plastic Surgery facility was incredible. The office staff was very friendly and courteous. Before making my initial appointment I spoke with a patient coordinator who informed me about their doctors and their facilities. She was very interested in wants/needs and concerns about the type of procedure I wanted. For all of my appointments the nurses and doctor were professional and very informative. They made me feel comfortable and answered any questions I had. The stuff encouraged me to call them with any questions, even if they were minor or as a patient needed reassurance of my condition or feelings before and after surgery. I am post surgery and am already greatly satisfied with my results. I was highly recommend anyone looking into plastic surgery to visit Renaissance Plastic Surgery.
Their front office is nicely designed & decorated, peaceful. Prior to the consultation, you are offered a variety of beverages,,which made me actually RELAX,,so I felt,, that was very thoughtful. Dr. Mills is patient and a very good listener. We spent quite a bit of time discussing my request. We even decided to add one additional procedure to really acheive the best results. They requested I watch a video prior to our discussion and that was beneficial to our talk. He made me feel that he knew,,,I would ultimately love the results. I booked the procedure on Monday. My consult was Friday before.
It turned out exactly like I wanted, I loved my breast lift, but the scar cream is very expensive, but it works so you have to purchase it
The staff and Dr Mills make you feel so comfortable and answer all your question so completely I would recommend them to everyone!
My daughter was only 12 when she had her surgery and everyone made her feel very comfortable. They took great care of her and she is happy with the results.
Dr. Mills, his nurse, and other staff were all patient and compassionate in helping me with an issue that was embarrassing for me to discuss. I am grateful to them and very happy with the outcome.
Dr. Mills is very nice and addressed all of my concerns and his staff is just as nice and friendly. I will (and have) recommend his services.
Dr. Mills and his staff were very thorough with the procedure explanation, assessment, price, and safety practice philosophies. I never felt rushed in the process and every question was answered, no matter how small it seemed. I feel that safely performing each procedure is a high priority within this practice. Having the lower body lift in a hospital setting is very important to me. This is one of three procedures I will receive following massive weight loss over the past four years. It is very important to me to finish my physical transformation safely as possible. Dr. Mills explained his surgical plan and his rational how doing each procedure separately will give me the best results possible. I was very impressed with the experience of the surgical consultation. So much I booked my surgery the same day.
The surgeon started by asking what was bothering me the most about my appearance and did not make assumptions about what would be important to me. I felt he gave me honest feedback about my concerns and alternatives to surgery. The staff was professional and organized. I received a complete verbal and written explanation of the charges and complimentary treatments included in the fee. The staff is always pleasant and welcomes questions.
Everyone at the facility has been very professional, understanding and helpful. They made me feel comfortable and more knowledgeable about my procedure. I would definitely recommend your facility to my friends.
the doctor (Mills) & staff were very courteous & made me feel very comfortable. Dr.Mills was very informative in answering my questions &telling me all about the procedure.
I was not kept waiting even though I was early for my appointment. Everyone treated me with respect and thoroughly answered my questions.
The atmoshphere was clean, comfortable and elegant. Staff was friendly and helpful. Dr. Mills had great bed side manners. He personally called to see how I was recovering. Very great experience.
Dr Mills and his staff are wonderful. Always made me feel valued and listen attentively to my concerns and fears. Thanks everyone for a wonderful experience!
I was extremely satisfied with Dr Mills expertise and overall attitude during all phases of this procedure, he took the time to explain everything and I feel I got the best end result.
My surgeon, Dr. Mills treated me with the utmost respect and concern. He was very thorough as was his nurse. They addressed all of my concerns and questions and acted as though they were genuinely interested in me and my preferences. I will never go to any other plastic surgeon other than Dr. Mills. I am very, very satisfied!
I had a fat transplant from my belly to my lower lids. In the beginning it looked ok but now it seems to be returning to its baseline. I don't know if this a normal process or the fat did not survive. I have a follow up appt with the doctor in August. Will see what happens during this period.
I felt like I was in great hands at all times with Dr. Mill and his staff. They couldn't have been any nicer or more helpful.
My husband and I felt very comfortable talking with the doctor and staff. All of our questions were answered and we both at ease. Very pleasant experience!
Dr Mills explained very thoroughly and did not make me feel rushed. He was very relatable, personal, and empathetic. My nurse was caring and very patient when talking about my size. When I came back post surgery, everyone greeted warmly and was very nice. Renaissance was a clean and soothing environment. I really enjoyed the team at St Peters ambulatory too as they made me feel very comfortable. Thank you all!
My wife had a procedure with Dr Mills before. He treated her very nice and professional. His work was superb and I feel the same way the way my consult and procedure went. He took the time to talk to my cardiologist to discuss my case. He made sure to get the proper clearance for my surgery.
The staff and surgeons made me feel completely comfortable. They answered all of my questions.
Dr. Mills is extremely knowledgeable regarding what he does, he really puts you at ease every step of the way. I highly recommend him to others and will definitely use him again for future needs.
The entire staff at Renaissance put me at ease from the second I walked in the door. Dr. Mills went above and beyond, in my opinion, regarding my post-surgical medical and emotional well-being. And I LOVE the results!
Dr. Mills is fantastic, he made me feel as comfortable as possible about the whole process and my results could not have been better!
Dr. Mills was excellent. He had a great bed side manner- he was calm, patient, answered all my questions. He made you feel that he really cared about your procedure. I would return to him for additional cosmetic surgeries.
Each person i came in contact with me was patient, explainitory, nice, direct, and made sure i was totally comfortable through it all. Dr. Mills is a awsome guy and Susan Stone is a very humours lady. I enjoyed them all.
Overall it was just a really great experience. Everyone seemed very knowledgeable. I've had the procedure and even surgery, follow-up, all going well and I'm totally satisfied with how everything progressed and is progressing!
I am not happy with the shape areola and I feel the placement is too high. I was also unhappy with the fact that my breast are a lot smaller than I thought they would be. I understood they would be slightly smaller, but I went down about 2 cup sizes. Also, I had more skin removed from my right breast to make them more equal in size and I feel like it made it worse not better. My right breast is much larger than the left.
I was highly satisfied with my experience because the staff is very knowledgeable, courteous, and very respectful of their patients. Plastic surgery is a HUGE decision and knowing what happens through the entire process makes it so much easier when decideing if it is right for you. Dr. Mills and my nurse Tina are by far the nicest, most professional and caring people I have ever had the pleasure to meet. They made me feel so at ease with what I was about to endure in surgery. I never felt embarrassed about telling them what I wanted or what made me feel uncomortable about my body. I obviously had never had the pleasure of meeting them prior to my first consultation and they made me feel safe and I truly trust them. I would recommend this office to anyone who needs or wants to have any procedure done because it really shows how much they take pride in what they do. Now,I have already had this procedure and they have really touched my heart and made me feel beautiful on the outside again. I haven't felt this way in years!!! Thank you both for being absolute ROCKSTARS in the field you chose to work in. It is an experience I will never forget.
I must have answered something incorrectly, maybe when I am thinking of a scar that I feel is not heeling correctly but it has nothing to do with the Professionalism, Privacy and Friendliness that you have continuously extended to me and I trust you will always treat every patient in the very same manner! No complaints only COMPLIMENTS AND SATIFACTION!
The kindness and friendliness of the staff was way more than I had experienced at any other office. And the staffs overall concerned about the patients needs and wants was amazing. I have nothing but great things to say about this office.
Doctor Mills made me feel comfortable. he was able to answer all of my questions in a way that I could understand and gave me more information that I hadn't thought of. I know two other people that have been to doctor Mills and they look great and loved him. I also could not find any bad reviews on doctor Mills. That is one reason why I scheduled the consultation with him. Very pleased.
Dr. Mills and his entire staff are wonderful!!! I cannot say enough good about all of them.
The staff is very informative and always friendly. Dr. Mills listens and answers all of your questions and concerns. I always feel very educated on the procedures that I am interested in. I could not be happier with my results. Dr. Mills and his staff are OUTSTANDING! I would highly recommend Renaissance Plastic surgery.
Dr. Mills made me feel very relaxed and excited about my procedure. Susan was extremely friendly and helpful in making my future appointments work around my schedule.
It was everything I could have asked for... From consult to surgery to post surgery. Can't imagine my experience being any better
There was nothing negative about my experience.The only thing was the nurses had a hard time finding my vein for IV.and that's not thier fault.It was a great experience! Looking forward to the next procedure.
This is the first consult I had been to and it was much better than I expected I don't even plan to go to another consult. Dr. Mills made me comfortable and he seems very knowledgeable about what he does shared honest opinions and answered all my questions he has my business. I also have called Susan after the consult for different questions and she is always helpful and not pushy, I don't feel they just want you money.
Dr Mills & Amy were both very knowledgable and gave realistic expectations and did not feel Rushed or pressured to make a decision that day. Also, my husband was out of town on business and could not attend - Dr Mills felt my husband should also know the risk and expected outcome. With that said, Dr Mills gave us his cell number for my husband to call with any questions. Dr Mills makes you feel as if you are his only patient, no, #1 patient. I have a follow up tomorrow and hope to discuss scheduling a tummy tuck!
I was Highly Satisfied with my experience. The only thing I was disappointed in was not having more photos and the cost.
I had to make a seperate appointment to look at photos. Also, the procedure itself wasn't really explained in much detail. However, I assume maybe this will be done once I book the surgery. I would like more details before scheduling though.
every1 was great. they answered all questions needed. dr. mills is a awesome guy and great understanding doctor.
I believe everything in your office is top notch and you kept me very well informed with what to expect with my upcoming procedure and didn't leave me with any unanswered questions.
Dr mills was amazing. From start to finish. He realized from my paperwork what my priority was and what I wanted, and addressed it first instead of pushing for my breast augmentation ( which I wanted next). Because he listened to what I wanted and i am very happy with my in office surgery. I am planning on coming back for my breast augmentation this summer!
The procedure was for my 12 year old daughter and everyone made her feel very comfortable and less nervous about having surgery.
all personel made me feel very confortable and I was very satisfied with my results
The entire staff was very attentive and listened carefully to my concerns -particularly about pain management and anesthesia. I have had MANY non-elective surgical procedures that resulted in uncontrolled pain, extreme negative reactions to anesthesia, post-surgical infection, and extended recovery times. Not only did I not have ANY of these conditions with this plastic surgery experience, but the experience FAR EXCEEDED any positive expectation I would have placed on it. Pain was WELL controlled, virtually no negative reaction to anesthesia (the first time in eleven major surgeries), no infections, and recovery time was exactly within the perimeters I was told to expect. I have never experienced such a caring, sensitive, respectful staff in any medical experience. The caliber of care, from the front desk, to the patient coordinator, to the nursing staff, to my surgeon Dr. Mills, was superb. I am so very happy with the outcome of my surgery. Thank you for giving me back my confidence and self-esteem. I am forever grateful.
The staff made you feel very comfortable. They wanted to make sure all your questions were answered. They were very honest in their responses. Dr. Mill has a very good bed side manner. He really listened to what I wanted to accomplish. Everyone at every roll was great! I can only say good things about this experience. At this point, I have nothing negative I could say.
I have been a patient of Dr. Mills for several procedures prior to this consultation. I am ecstatic with my results and recommend him to everyone who knows about my procedures and asks me questions. He is a caring and wonderfully gifted surgeon.
I was very satisfied with every aspect of my visit.All the staff were very friendly and pleasant. I felt very comfortable.I was not expecting the fees to be that high, and I'm feeling at a loss.I really need the surgery/surgeries we discussed.
Everyone was extremely personable and professional. I could not have had a better experience.
This was my second major procedure in two years with Renaissance. The first was so successful that I had no hesitation in returning. I LOVE everyone at Renaissance: professional, friendly, reassuring, dedicated. My first procedure (2011) was VERY major, and I felt I was well-prepared for the event and consequences. I pushed for a LOT to be done at once, and was given honest expectations. The second procedure (Oct. 2012) seemed MINOR in comparison, and being only 2-weeks post-op, I'm amazed at how well I am feeling/doing. I feel very comfortable with my surgeons, as they never questioned my desires or made me feel silly for wanting these improvements after having lost 100 pounds ... and I'm 61 years old! I am truly not a plastic surgery junkie," but I may have to consider a neck-tightening procedure next year ... hmmm ... LOL. "
The staff has gone out of their way to answer any questions and reassure me every step of the way. Dr Mills listened to my requests and did exactly what he said he would. I am so thrilled with every person I interacted with at Rennaissance.
Had no bad situations or problems during any of the pro op, op, or post op. Outcome is beautiful.
The entire staff at RPS are great!! I am always welcome there. Dr Mills was absolutely amazing and I will go back.
The outcome of my procedure was not quite what I had totally expected, although I am still very happy with what I did and would do it again. Although not everything is perfect, The outcome could have been better.
This office and staff were extremely helpful and responsive without being pushy or rude. They made a stressful situation less so by listening and responding promptly to any question or concern.
Everyone's down to earth, very polite, caring and concerned that I understood everything. I honestly have to say I really loved their personalities. For being a modest person they made me feel comfortable.
i believe dr. mills is and was the best person for my procedure. they are very good in every field in the office. from the receptionist to the surgeon. I LOVE DR. MILLS AND THE STAFF!!!!!!!! THANKS EVERYONE!!!! ILL BE BACK!!!!! VERY VERY SATISFIED!!!!!!!!!!!! THANKS AGAIN EVERYONE!!!!!!!!!!!
I was highly satisfied with my experience because I felt that the staff was interested in educating me on my choices and decisions. They spent time helping me feel comfortable and confident in choosing what was best for me. Dr. Mills listened and understood exactly what I wanted for the outcome of my procedure. I have been extremely happy with my results. Thank you!
I feel the doctor and entire patient team were very friendly, helpful & well informed of any questions I had.
Dr. Mills and his staff were very patient through the entire year that I took to decide to have a mini-,face lift and eye lift. He is so outstanding in the way he answers questions...and his staff...that I wouldn't have had the confidence to do this surgery...he is gifted and so professional...I love the result...thankful for Suzanne...Amy...with their counsel...they were helpful...not pushy. I will recommend Dr. Mills to anyone.
Dr. Mills was amazing. He took the time to understand my goals and I am very happy with the outcome. I felt very comfortable with him and his staff throughout the entire process. I will absolutely see him again if I have another procedure performed.
All aspects of the consult were great. But the cost was more then other surgeons in the area.
I was informed about my procedure and knew what to expect. I felt welcome and encouraged to ask any questions. Which were all met with detailed answers. I knew i was in good hands and would highly recomend any of my friends to come in and see Dr Mills and his great staff. Many Thanks
Dr. Mills and his support staff were very imformative and considerate. I was very pleased with my experience. I have been wanting breast agumentation for many years and I was extremely nervous to do it. After my consultation I was more sure than ever was doing the right thing and having the right staff and facility performing the procedure. If I never need any cosmetic work done in the future I would not hesitate to come back and have Dr. Mills and his staff perform it. I am very pleased with the results and I have more confidence and self esteem then ever before. Excellent experience.
I really wanted the procedure but initially had several reservations. he put my mind at ease. spent more than an acceptable amount of time with me and provided the reassurance that I needed to feel comfortable with the procedure. my postop phone calls were answered immediately and the only tiny postop problem I had was very quickly evaluated and resolved. Now, almost 3 months after the procedure I am exceptionally satisfied with the outcome.
The office and Dr. Mills were very helpful and available at all times to answer questions. I never felt like I was alone.
The first contact I had was with Jennifer when I called to make the appointment, and she was very imformative and helpful. I spoke with Amy and Dr Mills next, who were patient and detailed in the discussion and exam. The professional manner in which I was treated made me comfortable enough to schedule my surgery. I felt an great rust tbond with Dr Mills and continue to feel the same way.
Everyone was very warm, helpful and friendly. The only thing I think might have been improved upon on initial consult was a more in depth discussion of complications that can occur with said procedure and the rates the of complication that the particular Dr experiences in his practice. Those were really not spoken about in depth until after the surgery date was set. Also for after surgery I would have liked the option of an overnight stay even if it were at a higher expense. Overall this practice was the most organized and polished business that I consulted with. In addition, the entire staff was extremely friendly and approachable and accommodating.
I liked how the staff made me feel comfortable and not only gave me information but also took the time to go over it with me. I also liked that there were no hidden fees, the amount given to me at the consult was the amount I paid.
Dr Mills and Tina were both very helpful and understanding. I was pleasantly surprised by the amount of time they spent with me and the flexibility they demonstrated in accomodating my demanding schedule and my addressing my concerns. At the time I scheduled my procedure, I felt very well informed and confident in my decision.
Multiple reasons...the staff was awesome and informative. They were patient and considerate and always answered every question I had. I would recommend them to whomever is considering cosmetic surgery.
The staff there were very helpful very caring of my needs and made me feel like I was their friend and not just a patient
This was a first time plastic surgery for me, they made me feel totally relaxed
I had my MMO done 2 weeks and I have had NOTHING but great results. Dr. Mills & his staff over-exceeded my expectations and I could not be more thrilled. I was terrified of the post op pain I was going to experience and I had NONE. He made sure I was taken care of. It was a great experience and I have already referred 2 friends to his practice. Thank you Dr. Mills!
Dr. Mills is amazing. He did a great job with my surgery, after care and communication. I highly recommend him to anyone who is wanting to have any kind of plastic surgery!
The office was referred to me by another plastic surgeon I had used in the past. The surgeon and staff are very professional. Out come was amazing, very happy with results.
Everyone was very friendly and the appointment time was very accurate. The cost was over the initial quote but it was over the phone prior to the visit. I would have it done NOW if it was a little cheaper.I was very satisfied with Dr. Mills. He was very kind and patient and explained everything I needed to know and made me feel very at ease about the outcome. If I had the $$$, I have him do my procedure..I was very impressed with him.
the staff and doctor are very caring and concerned with your satisfaction .they made me feel very comfortable
Dr Mills and his staff were amazing. They made feel so comfortable and took the time to answer all my questions. They were so helpful especially when it came time for sizing. Both Tina and Amy (nurses) came in and gave me their HONEST opinions; which was so refreshing!! I HIGHLY recommend Renaissance Plastic Surgery to anyone looking to make a change!!!!
The Doctor and overall staff was very helpful before and after surgery. All of my questions and concerns were all answered before hand.
I would have liked to have gone over more extensively about my expectations of the breast size and shape that I had wanted. I felt that the doctor or staff should have recommended me bringing in a photo of what I would have liked to look like then the doctor would have a more clear picture as to what I was wanting.
Dr Mills, Tina and Amy (the nurses), we so great to work with. They answered all my questions and made my health and well being their number one priority!!! Amazing staff all around!!! Again Tina and Amy were wonderful!!! Easy to talk to, they took their time with me, helping to make the whole process comfortable and most importantly they were HONEST!!! I would recommend Renissance to anyone!!!! Love them!!!
Dr. Mills is an awesome doctor!! Not only did he changed my life once, but he did it again in May 2011!! He's great and so is his staff!!
My surgery was over a year ago. I am extremely happy and very pleased with the results of Dr Mills and his staff. I do tell all whoever asks about my change in my body. When I called for a consultation and met with Dr Mills and his nurse, Amy, I was treated with the utmost respect. They answered my questions and let me know if I had more questions to call anytime. They talked with me information about the procedure before and after, the amount I would be paying and billing options. We met few more times for sizing and consultation of my decision. Again Respect.I did not have the procedure right away until 5 months later to fit in my work schedule. This was a nice feeling because they did not make me feel pressure to rushing into this. The experience of Renaissance Plastic Surgery and Dr Mills I have told to my friends and family of their kindness, attention throughout this whole procedure and respect they had giving me. I have recommended Renaissance Plastic Surgery and Dr Mills if they were thinking of breast augmentation or other types of plastic surgery.
From start to finish and even beyond, Dr. Mills and his staff have been wonderful. Everyone went out of their way to make you feel comfortable and as if you were the only client they had and they were all going to do their best to ensure your outcome was exactly as you expected it to be. The level of expertise that came across was a welcomed change. I simply can not say enough about my experience. Top Notch! I would recommend Dr. Mills to anyone interested in plastic surgery.
Having had multiple procedures, I felt very confident in the surgeon and his staff. I was treated with dignity and respect the whole time. I feel so good about myself and the way I look.
I would highly recomend Dr. Mills. He is very thorough in explaining everything from the day before surgery to what to expect weeks after augmentation. He carefully listens to your requests, which I find extremely important. He is very calming and definately puts your mind at ease that you are in good hands before surgery. Dr. Mills is very particular with his work and wants to make sure he knows exactly the look you are going for so you are happy. I would highly recomend Dr. Mills and Renaissance Plastic Surgery.
Everyone was SUPER friendly, they had answers to all of my questions, they made their answers easy to understand, they took care of me when I was in pain after I ran out of medication post-op, and my results are AMAZING. He did everything just as I asked.
Everyone, the nurses, Dr. Mills, the staff, was always so kind and made me feel so comfortable. The office is professional and personal. There were no surprises as they kept me informed on what to expect at all times.
The surgeon and staff were very informative and considerate of any questions I had. The office atomosphere was very comfortable before and after surgery. The only thing I didn't remember was if someone called me the day before surgery, this was done in December of 2010. I would recommend this practice to anyone considering plastic surgery procedures.
Dr. Mills was professional, yet caring. He was extremely knowledgable and obviously takes pride in his job. I trusted his jusdgemnent, and he didn't let me down. He listened, and was very clear what my expectations were. The staff couldn't have been friendlier. They were incredible. Really, the entire experience was vey positive. I have and will continue to refer people to him, becasue I believe in his work.
Dr. Mills and his staff were absolutely incredible! From the first time I walked into the office, I immediately felt right at home. I felt everything was completely explained to me along with the reassurance to any if my questions or concerns. I was overly impressed with the entire experience start to finish. I could not be happier and would highly recommend Dr. Mills and his staff for all of your surgery needs.
I visited the Dr. after several weeks with concerns of possible infection. Was told everything was fine. Went back the following week with the same concern and was operated on that day. Maybe there was no way to know, and there was no infection, but it was a scary experience. Went back last week (6 mo. post op) with pain, and was told everything looked fine. Still experiencing pain, and believe I may be developing capsular contraction. That was not mentioned during last week's visit. Also, the other breast has dropped close to an itch. The scar is now visibale accross my breast. The surgeon has already indicated this will require additional surgery to correct. Perhaps none of this is the fault of the surgeon, but feel I need to consult with another surgeon before having a third procedure.
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