I didn't have a long wait. Dr. Heis is very personable. The staff was very friendly.
I can't thank Dr Heis enough her in-depth patient education and overall kindness. She was exactly what I needed
Very friendly staff, quick check in and out, and Dr. Peggy Heis explains everything she does and listens to you and cares about you.
I like Dr. Heis (I travel from NKY to see her - she used to be at the Beechmont, OH location which was much more convenient for me) but do not care so much for her current location. The office is always overcrowded, the wait time sometimes is horrendous (this last visit when I was finally escorted to an exam room, it was over an hour wait and I was sitting on the exam table waiting to see her). When I arrived to the office I checked in and was sent to the restroom to leave a urine sample and when I finally departed after my exam (which was probably close to an hour and a half later), I noticed my sample was still sitting on the ledge where I placed it, uncovered where anyone could've knocked it over, etc. I would think that an uncovered urine sample would've been taken elsewhere right away to avoid contamination, someone inadvertently spilling it, etc.
Everyone is always pleasant and comforting. And Dr. Heis goes above and beyond for her patients. She is like family.
Dr. Heis gave me important information about my medical concern. She was thorough and professional.
