Dr. Richards, Nurse Michelle and entire staff are wonderful.
Excellent Customer service. Nothing better starting an appt with Greeted a smile and how can I help You.
The team working the front desk is courteous, professional and thorough upon arrival and on the way out. They are also very helpful if you call the office and need assistance prior to appt. or with other information. Most important, Dr. Joanne Richards is absolutely exceptional. I have been a patient of hers for many years and she is so knowledgeable and warm. She really cares about her patients. She is also confident in her convictions. I would not see anyone else!
Helpful friendly staff. Physician was knowledgeable warm and made you feel comfortable.
Dr. west is personable and thorough.
nurse assistance/DOCTOR VERY COURTEOUS AND PROFESSIONAL
My doctor is the best, she listen and understands.
Competence and thoroughness of physician
Very nice visit. Everyone was extremely nice felt like family
Very organized process. Appt confirmed. Online checkin available. Office staff efficient. Short waiting time. Dr. Richard's nurse is a doll and Dr. Richards great.
Online registration was done in advance. The staff was courteous and the whole process was quick.
Really liked Dr. Ufberg and the staff - everyone was friendly and accommodating. I felt very comfortable.
I didn't wait too long to be seen. Dr. Uffberg was very patient and professional with me. The staff took good care of me as well.
Friendly staff and competent, compassionate doctor.
The doctor made me feel comfortable and knew what they were doing.
Dr. Blanco is so easy to talk too. He explains and is a great listener.
Dr. West is patient, thorough and understanding. She exhibits kindness towards her patients. Seeing her is always a pleasure.
Dr. West is always very pleasant and takes the time to answer all my questions. I never feel rushed with her.
From the time I called to schedule for the appointment until my exit of the visit. Excellent service!
Dr. Richards is professionally friendly. She's knowledgeable, always provides feedback and patiently answers all my questions. She's a doctor that understands the importance of treating her patients as human beings instead of another paycheck.
Staff is always professional and personable. Explaining what they are doing as they go.
Once I was in the room it wasn't a long wait. I waited in the waiting room for an hour
El medico tuvo muy buena atencion. [Translation] The doctor had very good care.
Dr.West is very patient and through when answering questions. She shows concerns for her patient's overall health and wellness. The staff seems to be nice as well.
The office runs smooth, and Dr Richards is quick and efficient
Dr. West has great bedside manners. She is kind and funny.
Dr. West is always professional & straight to the point! Her nurse assistances as well!
Dr. Richards and the medical staff are excellent. My questions were answered and my concerns were addressed. I was sincerely impressed with the fact that a follow up was done after my visit when I asked more questions using the patient web site portal web site. Kim called me and further explained things to me about my concern about a cyst I have as well as my current relatives with breast cancer/family history. I went in for a BRCA test the following day and the appointment was smooth and easy for the blood work. In and out :)
I always have a good experience with Dr. Collazo, he's very professional and polite, I don't feel rushed through and takes the time to answer all my questions.
Amazing stuff. Front desk to the garage. Professional and very detailed.
Dr Blanco is very informative - Explained everything about My D&C his staff always with smilies on there faces
Michelle and Dr. Richards are always friendly, caring, and considerate of me as an individual. I feel confident that the care that I receive is top notch and they truly have my best interest in mind.
She's always smiling. She makes you feel comfortable and willing to answer any questions or concerns.
Dr. Richards is always kind, respectful and interested in anything I have to say. The staff is also very kind and helpful.
I saw the doctor in 20 minutes.
Dr. Richards is a very excellent doctor and she has much patience with each one. She is very knowledgeable, and gives all of her attention to the patient.
Dr. Ufberg and her staff were understanding, knowledgeable, patient, and explained everything and answered my questions.
Dr. West and her MA always take the time to answer any questions and are always nice.
Friendly and efficient staff. Wait time wasn't too long either.
The warmth of the staff makes my visit comfortable.
Minimal wait, online check in saved time, courteous staff, Dr. Richards is kind an compassionate.
The team was welcoming and polite. Dr. Richards is gentle.
I love Dr. Collazo also the service at the office was awesome. I like the fact that Dr. Collazo takes his time and he allows you to ask questions if you have them.
My appointment started promptly and I didn't have to wait forever to be seen.
Dr. Richards helped me stay relaxed during an uncomfortable pelvic sweep. Her words helped me mentally stay at ease. Also, I have plans to give birth naturally and she made me feel very comfortable and supported in my birthing plans.
Dr. Blanco has always been a caring doctor. He spends time explaining things and I don't feel rushed.
Quickly seen. All information explained clearly and thoroughly.
Doctor and staff very kind, efficient and professional. No waiting. Very clean offices.
la atencion fue a tiempo, no tuve que esperar, el doctor fue muy amable, respondio todas mis preguntas y se tomo el tiempo para atenderme, me dio mucha confianza [Translation: The appointment was on time, I didn't have to wait, the doctor was very nice, responded to all of my questions and took his time to treat me, he gave me much confidence.]
Very pleasant and the Doctor talked and described everything he was doing.
Friendly atmosphere and experienced Physician.
It was quick yet gentle work she did.
All of my questions and concerns were addressed before I could even ask them.
Was scheduled for the wrong procedure and the doctor made it sound like it was my vault because I did not know the exact medical terms and procedure that I needed to say when making the appointment. Why was there no communication between Yoanna and the doctor? Why am I expected to have expert knowledge? Why did they only look at my file when I got to the the office for my appointment. Total waist of time. The doctor also had no idea of the true date when my IUD needs to be replaced and proceeded to try and sell me a different birth control when they have already ordered an IUD and after the fact the I made it very clear that I only wanted the IUD. I need to go back for a 4th appointment to hopefully get what I asked for in the first place. My issue is with the organization and systems when making an appointment and the lack of communication between departments. Never have I had an appointment where I simply made and appointment, showed up and got what I asked for. The time or date always seems to get changed and/or I didn't get what I came in for. I do think the doctor knows what she is doing when it comes to her medical skills and knowledge, I can not vault her on that.
Dr Richards makes you feel comfortable and relaxed. She is an excellent GYN.
Everyone in the office is very kind and professional. Dr. Blanco is kind, professional, has a calming manor. He truly cares for his patients.
Ms. Richards was very pleasant and comforting. I was nervous about 1st time removing an IUD, didn't know what to expect. Because of my pleasant experience she is officially now my new Gynecologist. Thank you.
Friendly and warm staff.
Dr. Richards is thorough and quick.
Dr was very nice, staff was nice and I was in and out in no time.
Doctor sat down and talked too me before starting exam. Made me feel very comfortable.
The staff is very friendly. They always take in at the time of my appointment. I have never had to wait to be seen more than 15 minutes.
This visit was my last visit during my pregnancy. She helped to bring my little girl into the world.
The staff and the Doctor were pleasant and you felt welcome there
Quick and efficient visit. All staff were friendly. Dr. Richards took the time to answer all of my questions.
The experience from start to finish was really excellent.
Doctor, nurse and clerical staff were very Professional.
Dr. Richards is very thorough, and asked if I had had questions about anything.
Availability, patient and understanding.
Dr. Blanco took care of my problem immediately.
Service was great. No long waiting time.
Clean office, employees pleasant. Due to COVID-19, lobby chairs, spaced out.
Very professional and friendly physician. Great customers service.
Excellent care provided from Dr. Joanna Richards and Michele! I felt very safe and they relieve all my fears before the procedure!
My visits never feel rushed with Dr. Blanco, I feel very confident in his care and like I was his only patient. He explain all possible treatments so that you can weigh your options. Awesome doctor.
Quick and easy. Felt heard based on my concerns and medical history.
From the check in to checking my vitals and seeing Dr. Richards everyone was simply amazing.
Wait time wasn't bad, staff is friendly, Dr. West is friendly and willing to answer any/all questions. I'm always in and out.
I thought it was too rushed. I wrote in history of past sexual abuse but didn't find the bedside manner to be accommodating enough. It was embarrassing to have to voice it more than once.
I enjoy feeling like family when under Dr. Ufberg's care. She is sensitive and aware of needs. The office staff was polite and helpful.
Very timely and efficient, the doctor was extremely professional and kind.
The Doctor's bedside manner was excellent as well as the staff.
I was able to check in online and fill out and sign all the necessary documents from the comfort of my home. When I arrived to the office all I had to do was give my ID and insurance card. I was called back by the nurse within minutes and she was very pleasant and friendly. The doctor actually was running late that morning but the nurse was nice enough to tell me to wait to change into my examination gown so that I would not sit in the cold room with only a piece of paper over me. I did not have to wait very long before she told me the doctor was in and to change. Dr. West came in promptly and she was very personable and professional. The examination was quick and painless. I was in and out of the office in 45 minutes!
Doctor bedside manners and my nurse was excellent. My nurse even help me on how to use my blood pressure machine correctly.
Always feels rushed.
Dr. Simone made me feel comfortable. A pap smear makes me nervous and anxious every time. She was calm and patient. This is so helpful during the exam.
Doctor was running on time his assistant was very efficient and the experience overall was great
The staff was very nice and Dr. West was very gentle and friendly.
Fueron punctual, professionales y me dieron muy buena atencion. [Translation: They were punctual, professional, and gave me good attention.]
I felt rushed. Dr. Richards talked very fast and I felt that I was being seen as a price tag instead of a valued patient.
Since I started coming to her office she has been wonderful, she listen to me and always making sure I'm great, I can talk to her about everything which is want you need nowadays someone you feel comfortable with.
Excellent team work, very professional
Physician listened to everything I had to say and came up with a plan for me.
Dr. West takes the time to sit and talk with me.
I was seen promptly and treated professionally by physician.
Office was very clean and neat and the staff were nice and very polite.
Dr. Richards and her staff are just amazing.
Dr. Ufberg is very knowledgeable and great at what she does. She is very nice and always answer all of my questions.
The visit was excellent from start to finish.
The service that was provided was great. The energy was positive dealing with Dr. West.
Dr. Collazo always listens and cares.
Everyone was friendly & professional. Wait time was short. I was in & out in half an hour.
Check in was quick, I was seen at the time of my appointment, and Dr. Richards is always a pleasure.
Always very professional and Dr. Blanco takes his time to listen to my concerns and answer my questions.
From the moment I walked in, I was greeted by the front staff. The appointment was very detailed and Dr. West was very informative.
The wait time was fine and the doctor was very through and upbeat even though I was one of the last patients to be seen.
Dr. West and her team were professional, knowledgeable and all around fun. I loved that she and her team were able to answer my questions and make me laugh.
Everyone was very nice, helpful and professional.
Dr. West answered all my questions, explained what was being done/checked. The admin staff were kind and nice as always.
[Highly satisfied] Because in the office are very nice and concerning and with COVID their seat spacing is well put together.
The doctor was compassion and understanding to my concern.
Staff as well as Dr. Blanco were extremely nice and professional. I hate going to the doctors but they all made it such a pleasant time. I got the answers I was looking for and I feel much better .
I was satisfied. The doctor answered all my questions.
Doctor was very professional.
Didn't have to wait long time before doctor saw me.
l finally found an OB/GYN that l feel l can trust and just feel great seeing. l found Doctor West quite knowledgeable, warm and trusting with my health. She listened to my concerns attentively and made referrals based on my concerns. Thank you Doctor West for helping me feel comfortable in your care. Also, thank you Kimberly for returning my call.
Employees were friendly and my appointment went by quick.
Me gusta la forma en me atiende el Dr Blanco es un excelente Ginecologo....
All questions answered. The practice seems more efficient lately. Staff seem nicer.
I got through quickly, and my issues were addressed adequately. I had the opportunity to discuss them with the doctor and ask questions.
Love Dr. Richards and her staff. Especially Michelle.
In the room I was told by dr.West i would receive a call if the results were fine and they would tell me over the phone, that never happened. So I spent 2 weeks extremely anxious waiting after concerns from my primary care DR. And the tech that work me up on my initial visit has a horrible attitude and attempted to cancel my appointment because of records my primary supposedly never sent over and after I confirmed with BOTH offices if it was received.
Informative, excellent rapport with patient, made me feel very comfortable and gave good advice.
Friendliness of staff. Professionalism. Clean environment.
[I am highly satisfied] Because I was able to be scheduled for surgery that will allow me to hold a pregnancy.
The wait time was minimal. Dr. Ufberg answered all my questions and gave me advice for my concerns. I also didn't feel rushed by her.
Dr. Ufberg is easy to talk to, professional, and caring. She follows up on things from prior appointments and discusses things with me.
Dr. Richards is always professional and reassuring.
I trusted Dr. West as soon as I met her. Very professional, gentle and thorough.
Didn't have to wait long for Dr. Blanco to see me, he is such a great doctor!! And his nurse is too. I love them.
Nurse Michelle and Dr. Richards are extremely Polite, personable and professional women. Dr. Richards is so personable and knowledgeable she makes you want to have another baby!
Dr discussed and explained the results of ultrasounds done in a way that was easily understood.
From check in to checking out my visit was pleasant. I didn't even have to wait long.
I felt comfortable and all my questions and concerns were answered. It felt great to be understood.
The staff is courteous. The office is clean. The wait is reasonable. The doctor is knowledgeable and someone easy to talk to.
I have been with that OB office since 2013 & the professional service is outstanding & I love Dr. S. West she is awesome caring to her patients.
I was able to get a appointment right on time. Dr. Blanco assisted me with the problem. Thanks again
The staffs treat me with respect and very comprehensive of my needs.
Doctor is positive and kind.
I felt doctor paid not enough attention to my problem. Did not try to ask more questions or get to the route of my problem.
It was quick, clean, very professional, and the staff was very nice and helpful.
Dr. West and her staff, Adrianne were courteous, prompt and caring.
Dr. West was very personable which is refreshing considering the fact that it's gynecology. She answered all my questions and did not rush me.
She is professional, listened to me and explained everything.
She takes the time to talk with me and explain everything to me and make sure that I was comfortable.
Just the level of customer service from the entire office staff. Dr. West is an awesome Doctor. She give you her full attention me shows that she cares and that makes you feel relaxed and open to the Doctor-patient relationship.
Everyone is so nice and very capable.
Dr. Richards is always great and patient with answering my questions. Wait was a little longer than I would have liked but that is unavoidable sometimes.
As a new patient, filling out paperwork was available online. Availability of a patient portal. The office reception area was clean & presentable & the patient care rooms in the back was also nice & clean. Dr. Ufberg was very personable, professional & easy to talk to.
Dr. Simone West was/is fantastic. Great doctor and I will definitely go back!
The appointment was less than an hour!!!
Customer service and great staff.
[Highly satisfied] Cause Dr. Richards is the best and was able to get me an ultrasound at the moment to prevent me from having to come back.
[Highly satisfied?] Yes! I love the attention that Michelle and Dr. Richards give to the patients' needs.
I have been a patient for over 10 years and the Doctor Richards and staff are the same great and professional people. love them.
I like that it's not a long wait time to see the doctor. Everyone is so friendly.
Dr. Blanco is nothing but the best, he's so patient and understanding especially knowing my situations he's very caring if something needs to be done he does it ASAP. I'm not worried about anything when Dr. Blanco is involved.
I am very happy with Dr. Richards.
Dr. Richards always is warm and professional. She took care of me during my first pregnancy and I trust her for my second as well. She is a great doctor with years of experience and a passion for her profession.
She's so thorough and give quality time with the patient. Very professional and reputable in her specialization.
She's a great Doctor and her staff is the best.
I felt like she listened to me and not just rushed out of the office.
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