For about 5 days after the vbeam treatment, the "broken capillaries" I had became very dark red and looked worse than before treatment. I called the office and was told that I needed to come back within 4 days of the treatment to be evaluated and for any remedy treatment to not incur additional cost. When I was seen, I was told by the practitioner that it hadn't been long enough to see the true results as I hadn't yet fully healed; if I did wait until I healed, however, I would need to pay for treatment again. I was disappointed in this "catch 22" policy and was surprised that no one from the office called to follow up on my concerns after my secondary visit. Overall, the procedure was mostly effective, though one "broken capillary" reappeared after about a week (permanently).
People were friendly and very attentive. Results weren't very noticeable but service was great.
Samantha was very helpful and knowledgeable. Everyone at the office helped make it a pleasant experience.
Samantha was very nice and experienced. This problem is that I did not notice any difference in my skin. This was expensive and I was looking forward to some positive results.
Sam was professional, friendly, and informative and most importantly I LOVE the results. The results were subtle but noticeable. I'm VERY happy and will return to see Sam specifically.
I wanted a followup consultation about my 16 yr old daughter and myself since we had both been treated over the past couple of years by both Jennifer and Casey and they had both left the practice. Jennifer left one day after my daughter was treated by her and they called me to reschedule the appt she had just made. Samantha gave some conflicting information from before regarding my treatments but she was very nice and seemed knowledgable. Not exactly sure what we will do from here or when.
Booking the appointments- friendly, helpful and flexible. Practitioner- well informed, answered lots of questions. Comfortable and welcoming facilities
Sam is great! She walked me through the Clear & Brilliant laser process, answered all my many many questions, constantly checked on my comfort. I'm always super nervous about new procedures, and Sam totally put me at ease. She is very thorough, and covers the entire area with the laser, that may seem a strange comment, however, I went to a different place for laser hair removal and a strip of skin was clearly missed, I can confidently say that Sam misses nothing. Wonderful experience!
I've been a patient at Lasky now for a number of years. I have been continually pleased with the Laser hair removal of my male facial hair. I am Trans and have always felt very safe and welcome at Lasky. Everyone there treats me well. The reception desk in particular always makes me feel like some kind of A-lister. It's a classy experience.
I was extremely satisfied with Samantha's expertise in her field. The Botox injections she gave me were the best I've had done.
This was my second IPL treatment. The first one was successful in diminishing spots in my face. The second one had no diminishing or fading of spots.
I absolutely loved the staff. Everyone was so helpful. I also really loved my interaction with Terri. She was so warm and comforting when I told her what I wanted treatment for. I also loved Samantha because she was gentle and explained the procedure before we went through with it. I felt safe and it was a pleasure every time I came for treatment.
