Everyone from front office staff to nurses to doctor was very welcoming, professional, knowledgeable, attentive and caring.
Dr. Rao was so friendly and open about the procedure. I was very nervous but he put me at ease and made everything comfortable. Dr. Rao and his staff were always available for any questions I had and gave me great insights and information when I needed it.
My treatment results were really nice. Rao kept me informed about every step of the process. He also advocated for a bigger room when my initial intake was performed in a cramped space which was less than ideal for his pre-surgical review.
I recovered at a good pace and my expectations were well managed. I was pleasantly surprised by retaining more sensation than I expected.
Over the past year I have had 4 surgeries with Dr. Rao, and each time he has done an excellent job. I have been very happy with the results and have had a smooth recovery process. I find him to be a very technically competent plastic surgeon. I wanted to have smaller breasts through the reconstruction process and that's exactly what I got. My breasts now fit my overall body shape much better. The smaller breasts helped me to lose an excess 50 lbs so I am in my best shape now.
Wonderful, caring, kind staff and doctor. The majority of the experience. Friendly, patient team.
Dr. Rao is a talented surgeon, and I was impressed by the entire experienced. My results went beyond my expectations. He is so down-to earth. He listened to every question, and took the time to answer them fully and assuage any concerns I had. Also, I traveled from the midwest because of Dr. Rao's reputation--and he came recommended by my dermatologist. I had my pre- and post-surgical visits at his office in Chevy Chase, MD and my surgery in Annandale, VA. His assistant, Laramie, is AMAZING. She is so responsive and kind -- she immediately puts you at ease. In addition, the surgical team immediately put me at ease. I would recommend anyone considering cosmetic surgery to see Dr. Rao. Also, his pricing is very competitive, and his office is pristine.
Dr Rao's expertise coupled with his kind listening skills were key to a great outcome. We were pleased with Dr Rao's knowledge, professionalism, perfectionism, and overall desire to provide the absolute best outcome with a reconstructive surgery.
They showed compassion. The appointments were on time. The surgery went very well. The staff were great to work with. They worked well with my cancer surgeon.
Not knowing what to expect during this healing process. And, I'm still experiencing discomfort five months after surgery.
Dr. Rao and his team are very caring. Dr Rao has a lot of expertise and is forward-thinking in trying to improve outcomes. He was thorough in explaining my options and expected outcomes and answered my many questions. The staff were great at coordinating and scheduling surgeries and appointments and keeping me on track, and they were available whenever I had issues or side effects that needed healthcare expertise. Dr. Albino also assisted Dr. Rao with my DIEP flap reconstruction surgery, which made the surgery time shorter and safer, and he was also great to interact with. The best thing is that I still have a full life ahead of me to be grateful for the amazing technology that gave me great surgical results after a difficult diagnosis.
Dr Roe is an excellent doctor and the staff very friendly and welcoming. They always make me feel comfortable and they explain everything an a easy way for me to understand. I really love the practice.
Knowledgeable. Explained everything in advance. I felt very comfortable going into the surgery. [Single best thing is...] The final appearance.
Both with the experience and the results. The team was professional and caring. Dr. Rao is excellent. The results have been great. [Single best thing is...] how normal I look
Dr. Rao is very experienced. He takes all the time for you that is needed and he is a real perfectionist which in this job is extremely important. He did a tremendous job! I never imagined my breasts could look to good and so real after a reconstruction. They look very similar and you can hardly see the incision scars.
Practice was very supportive and I had no problems or complications with expanders during chemo or with later exchange surgery. Dr Rao is very knowledgeable and competent. Feeling more normal after reconstruction surgery was complete
Implants are comfortable; surgeon has excellent patient communication skills. Surgeon is technically excellent New implants appear to be stable and are not slipping
They showed professionalism and they were patient with me. It was perfect.
I got the results I was hoping for. It's tremendously satisfying to hope and wish for something for your whole life and finally be able to have someone deliver it to you. The personnel at CPS was very helpful and communicative. When my process began, Dr. Rao's patient coordinator was preparing to leave but set me up well with her replacement. Each visit was quick and informative. On the day of surgery, I felt like I was in good hands. Even though Dr. Rao isn't the most talkative person, I was comfortable.
Dr. Rao took the time to explain every aspect of the procedure I needed. The physical results were exactly as promised and desired. [Single best thing is...] Patient care and comfort from the entire staff