Dr. West answered all of my concerns, gave advice that really helped me. She has the best bedside manner and I always feel better after our visit. She's a fantastic doctor that I highly recommended to all my friends.
Dr West took time to discuss my concerns, offer a plan of action and a followup. She was sympathetic yet encouraging.
Dr. West takes the time to explain everything that she does and is also respectful of differences in opinions.
Dr. Susan West is a treat! She is available with her time, with emotional support, and of course, with her fine expertise. I look forward to my yearly appointments -- like visiting an old friend. Her positive attitude and willilngness to be vulnerable invite me to ask for her help whenever I need it. This recent appointment was no exception. I'm glad to have Dr. West on my team! I appreciate the others in the practice, from the front desk and nurse assitants to Dr. West to Takina Jones Thomas, who is a lovely addition to your staff. All of you stand for women -- in terms of community support, as well as providing superior service to your patients.
I knew what my problem had been and was afraid that it might have returned. Dr. West explain what improvements had occurred since her treatment of the problem. The news was very much accepted.
Staff was thorough, answered questions thoughtfully and knowledgably, took their time. Friendly and made me feel comfortable.
Ease of getting appointment for issue that popped up, dealt with issue promptly, professional, lots of education provided.
It was a nice visit. She took her time, she listened, I never felt rushed and it was the first painless PAP I've had in years.
Everyone was very professional and asked if I had any concerns about my health. Dr. West was very thorough and considerate.
Obstetrical Appointment (routine)
Seen in timely manner. Clean environment. Cordial staff. Dr. Susan West is quite competent, friendly, and answered all questions without seeming rushed.
Dr. West is great. She never rushes through the visit - she takes the time to listen and answer any questions I have.
Timely, efficient and knowledgeable. Answered questions clearly.
Dr. West is fully present with her patients. She listens and asks questions, giving clear suggestions and thoughts on the matters raised. Very reassuring style. Takes all the time her patient needs and never seems hurried.
Dr West takes the time to listen and she doesn't make you feel rushed.
Everyone was pleasant and friendly yet professional working as a team. I was given clear instructions and was pleased that they dressed me on the table.
Dr. West has a way of making you feel very comfortable while giving very professional help. Her assistant, Sam is well matched with Dr. West, a very compassionate person.