Orthopedic:
Being a post op visit they realize your in pain and not driving yourself so they saw that I didn't wait, did my interview right away (corona info) Then the PA came removed the staples applied sterile-strips and I was on my way, perfect.. [Single best thing is...] The effort taken by the PA to not hurt you when removing the staples, my leg looked like a zipper!!
Dr. Bissell gave clear explanations, answers all questions, takes time with patient, and has a caring attitude.
I always have my questions answered in an understandable way by such very pleasant members of the team.
Seen within 5 minutes of arriving. Took x-rays and saw PA. Taylor spent time talking about my concerns with swelling and alleviated my fears. Confirmed that I'm progressing well 2 weeks post surgery.
Questions regarding my recovery of motion were answered to my satisfaction.
Everyone in the office was very welcoming
On time. Informative personnel.
Excellent Care
Brett is efficient, entrepreneurial, bent over backwards to try to meet my surgical schedule - saw things my initial ortho didn't and came highly recommended. Would recommend him. Saw things my initial ortho hadn't. Led me to where I thought we should go.
Everyone was excellent to deal with. Very informative.
Excellent bedside manners, very knowledgeable. Staff always very pleasant. [Single best thing is...] IT'S OVER. Very happy with the result.
Caring physician- clear explanations. Clearly understand the procedure, what I need to do and what's ahead.
Answered all of my questions and was very informative of things I should expect
Doctor Wasserlauf took time to explain to me what residual pain is to be expected and gave me some procedures to follow to help me navigate better. He is very kind and compassionate. Characteristics very much appreciated by this old lady.
The time that the doctor spent with me explaining everything so that I could understand. Excellent bedside manner and professionalism. [Single best thing is...] I'm better than I was a year ago
Dr. Bissell is extremely knowledgeable and compassionate. He clearly explained where I was in the recovery process and next steps. We reviewed the x-rays together and he explained where he had to drill to get the old screws out and do a bone graft. (A picture is worth a thousand words!) We have a clear plan of action- PT and partial weight bearing until graft heals- and I feel confident about the path to full recovery.
Kristen was attentive and recognized the problem. She consulted with the Dr. and a decision was made.
I have worked with Kristen before. She knows my history. She is very patient, understanding and was able to answer all of my questions. [Single best thing is...] Explaining everything that would happen with my upcoming surgery. Waiting to allow processing and questions. Did not hurry to get it over and done.
I was highly satisfied with the entire process and all that I have been in contact with. Everyone was wonderful to deal with!
I love the no beating around the bush discussion. Dr. Wasserlauf and Kristin Overton were always honest and up front and allowed me to ask all the questions I had. I never feel rushed. Only 6 days out of surgery but knowing I will have an active daily life again is a true blessing.
