Orthopedic:
Sensitive to COVID safety procedures; polite staff; short wait; excellent meeting with Dr. Bissell-very caring and instructive Doctor.
Safe,fast,friendly
[Highly satisfied with] The reassurance that everything was going fine.
[Highly satisfied with] Dr. Wasserlauf! He is the BEST.
Taylor answered all my questions, was thorough, gentle and caring.
Short wait; Taylor removed bandage; talked about the procedure, my condition, wound eval. She Was great; caring and knowledgeable.
Brian and I spoke freely about my experiences with my knee replacement.
Was told I was doing very well. \r\nProgress has been excellent.
Explained the surgery and gave me his email said I had questions email I did, he called me back!!
Meeting with Dr. Bissell--informative and caring, thoroughly answers your questions - excellent. [Single best thing is...] Good discussion about upcoming surgery and question responses.
My concerns were all addressed with complete professionalism and care. [Single best thing is...] Concern for my well being and kind encouragement for a good recovery.
I met with Dr. Bissell. He said we were ready to proceed with the surgery. Paperwork was ready. It was explained to me and I was given time to read it before signing. The doctor answered questions and showed the model for the knee replacement. [Single best thing is...] Courtesy and thoroughness of all the staff.
Kristin is beyond wonderful along with the entire staff.
Visit was very good. Had to repeat x-rays. [Single best thing is...] Being told I was ahead of my expected progress.
Provider and PA-C were very informative. I felt very comfortable and they answered all of my questions. Very knowledgeable and I feel I am in good hands.
Brian was very thorough and informative.
Being a post op visit they realize your in pain and not driving yourself so they saw that I didn't wait, did my interview right away (corona info) Then the PA came removed the staples applied sterile-strips and I was on my way, perfect.. [Single best thing is...] The effort taken by the PA to not hurt you when removing the staples, my leg looked like a zipper!!
Dr. Bissell gave clear explanations, answers all questions, takes time with patient, and has a caring attitude.
I always have my questions answered in an understandable way by such very pleasant members of the team.
Seen within 5 minutes of arriving. Took x-rays and saw PA. Taylor spent time talking about my concerns with swelling and alleviated my fears. Confirmed that I'm progressing well 2 weeks post surgery.
