Brian explained everything he was doing and what I would experience as he removed my staples and applied steri strips to my suture site. He's very caring and personable.
Very promptly taken in. Dr. Wasserlauf was in immediately. Everyone is very efficient.
Dr. Grosso explained what would happen and how bad my real knee was.
The staff is very nice and professional and Dr. Wasserlauf is very knowledgeable and kind, very happy I came here to have my operation.
Very short wait in both waiting room and examination room. I didn't feel rushed by Dr. Wasserlauf as he answered my many questions.
Quick wait time. Taylor was very informative and answered all my questions thoroughly.
Sensitive to COVID safety procedures; polite staff; short wait; excellent meeting with Dr. Bissell-very caring and instructive Doctor.
[Highly satisfied with] The reassurance that everything was going fine.
[Highly satisfied with] Dr. Wasserlauf! He is the BEST.
Taylor answered all my questions, was thorough, gentle and caring.
Short wait; Taylor removed bandage; talked about the procedure, my condition, wound eval. She Was great; caring and knowledgeable.
Brian and I spoke freely about my experiences with my knee replacement.
Was told I was doing very well. \r\nProgress has been excellent.
Explained the surgery and gave me his email said I had questions email I did, he called me back!!
Meeting with Dr. Bissell--informative and caring, thoroughly answers your questions - excellent. [Single best thing is...] Good discussion about upcoming surgery and question responses.
My concerns were all addressed with complete professionalism and care. [Single best thing is...] Concern for my well being and kind encouragement for a good recovery.
I met with Dr. Bissell. He said we were ready to proceed with the surgery. Paperwork was ready. It was explained to me and I was given time to read it before signing. The doctor answered questions and showed the model for the knee replacement. [Single best thing is...] Courtesy and thoroughness of all the staff.