Trina was very thorough and answered all of my questions then sent me follow-up information.
Trina gave me great feedback, was thorough and came up with a good plan for me.
Trina was very detail oriented and gave several ideas to restart hair growth. Am starting them this week when they arrive.
Very pleasant phone consultation, thorough, professional.
Extremely informative, professional and answered all of my questions.
Very nice people
The appointment was my first consultation and I had 2 trainees in the appointment. It was not very confidence building to have only 1 person in the room who know what to do. Then another female who was visiting from Texas with a coffee in her hand came into the room. No one even asked my permission if it was "OK" to have an observer. Especially with Covid-19. I was sadly not impressed with the initial team who took measurements of my hair. The 2 girls were not very professional. I did ask the observer to leave as it was uncomfortable to have a stranger just looking at me. I was dissatisfied and disappointed. More importantly, no one asked my permission to have an observer. Not OK.
I was expecting more from this consult. Trina was courteous and on time but the call was no more than a sales pitch. I uploaded my pictures but it looked like there was no preparation, the expected number of grafts was not even determined. I did not learn anything during this phone call that I did not know already from browsing the website. The reason why I paid $250 for a consult was to get a detailed and well prepared plan which I did not get. From all my research online, I have no doubt that Bauman clinic is one of the best but I am disappointed by this consult.
When I came for my follow up, no one had my information, the cosmetician looked like she saw a deer in the headlight. I had no idea who I was. Oh she ended up doing was trying to sell me products, I felt like I was in Alta but way more expensive!!!!
By the cost of the visit, I was expecting a better explanation of my case and less hurry at the time of the consultation.
[Highly satisfied?] Yes. Trina was very knowledgeable and explained all the options to me.
My virtual appointment felt more like a sales call rather than a visit to a medical office. Also recommend multiple treatments at once may be typical in hair loss but how do you know if only 1 worked? I assume a medical professional would be more scientific. But it felt like they just wanted to ensure "some" results.
I was not told side effects and chose the drops and pills. I have major hair shedding from the drops and after I called the office was told that could be a side effect. I am deeply upset
Trina was thorough in her explanation of the problem and enumerating all the possible solutions allowing me to make an informed decision about which would work best for my lifestyle.
Addressed my hair loss concerns directly and provided treatment same day. Professional staff. Available to answer questions.
Everything went so smoothly! From the moment I arrived I felt so safe and taken care of by everyone. The nurses walked me through everything about the procedure and made sure I was ready for everything. It was a painless experience and I felt very safe and comfortable
I had an excellent experience with everyone I talked to. During the appointment, I had all questions answered and was surprised to learn more than what I had originally intended. Rosary was also very helpful with additional questions. A really great experience overall!
Very thorough exam and explanation of all options.
Trina was very friendly.