Honest. Reassuring. Informing. Clear.
Dr. Chung was thorough in explanation and options. Dr. Chung is clearly invested in his patient’s good outcome. Dr. Chung has great bedside manner and follow up.
Dr. Chung listens to your concerns. Dr. Chung did a great job on the surgery considering the cancer on the tip of my nose had been there for years and he had to cut pretty far up the outside of my nose to remove it all. My incision is healing very nicely. You can barely see it.
Dr. Chung is professional but also very friendly and informative. He makes the patient feel comfortable and not nervous.
Dr. Chung listened to my concerns and did a very thorough assessment of my face including photographs and a 3D projection. He explained everything in detail and what he could do to improve the volume loss that I had in my face. We decided on fillers and he very meticulously performed the procedure. I LOVE the results! Thank you Dr. Chung!
The initial consultation and examination were thorough, thoughtful, and provided a range of options with evaluative criteria attached to each. Logistics were efficient, seamless. Approach was warm and empathetic. Dr. Chung's expertise and surgical talent are exceptional.
Dr. Chung took quite a few pictures, giving me confidence he hopes to return me to my pre-surgery symmetry and appearance, to the best of his ability. He described all the possible risks, post surgical sensations, pain, etc. and how long they might last and could be mitigated. He showed me pictures of various patients (size/location of wound before he repaired them) before/after for possible scenarios resembling what might be my wound size and location (on my nose). It was informative, and also a little scary. Rather know than not know though so glad to have seen them.
I was fully informed of what to expect before, during and after my procedure. I feel my doctor is there for me should I have issues, but feel that I will not have issues because of his level of education and expertise.
Dr. Chung is an extremely knowledgeable and thorough. He made me feel at ease and did not push me in any way to try to make appts for other procedures. He had a conservative approach which I like and was very friendly and answered all my questions.
All around great encounter; efficient; helpful
Dr. Chung was very professional, courteous and informative. He carefully explained every step of the procedure, listened attentively, and answered all my questions. The pre-operative booklet was thorough and provided a great resource throughout the process. His office is meticulous and he pays great attention to every detail. It was an all-round amazing experience
The overall expertise, knowledge and professionalism makes for a highly satisfying experience when you are in Dr. Chung's care. Dr. Chung knows how to make botox injections look as natural as possible. The results are always top notch!
Dr. Chung is amazing! He literally takes care of his patients every step of the way. He is a one man show, because quite frankly, there is probably no one else who can do it better. He handles everything: intake papers, procedural run downs, surgery of course, personal home phone calls, and face to face post op visits. I was recommending him to friends on the drive home from my surgery. And to top it all off, you get the feeling that he cares deeply about every patient that walks in his door.
I'm so picky and detail horiented. Dr Chung listened to me and he kept on seeing me until I was happy! I'm so so happy.
Over all was very professional and he knew what he was talking about.
I was highly satisfied with my experience. I was comfortable throughout the procedure and the booklet provided explaining all that I would experience was very complete and answered all my questions.
I have never experienced such 'high-touch' service from a surgeon. Dr. Chung called me back personally -- often within 5 minutes -- to answer any questions. In addition, he organizes his schedule in a way that allows him to be flexible with surgery start times. My reconstruction surgery required coordination with a mohs surgeon who performed the first procedure; and Dr. Chung made it possible to get the second procedure done at his facility whenever the first surgeon was finished. I am thrilled with the end result of Dr. Chung's work. He was able to make the resulting scar appear as though it is a natural shadow, which even I don't notice when I'm looking in a mirror. I was so satisfied with my result that I recommended him to my own mom, who need a similar two-step surgery -- and her result looks amazing as well! I highly recommend Dr. Chung and will go back to him in a heartbeat if needed. The end result is seamless -- way beyond my expectations.
Remarkable results. Great follow up care. Attention to detail with explanation for realistic outcomes and expectations.
Based on the information Dr. Chung provided, I feel well prepared both for the Mohs surgery and for Dr. Chung's care in closing the 'wound' afterward.