Ratings & Reviews…More IS Better

Ratings & Reviews…More IS Better

Ratings & Reviews…More IS Better By Marie Olesen This simple equation represents the pervasive belief that more is always better. We’ve known for years that it’s true with ratings and reviews. A new study published in Psychological Science and reported in the NY...
Unlocking the Power of Patient Feedback

Unlocking the Power of Patient Feedback

Unlocking the Power of Patient Feedback By Marie Olesen Success in cosmetic medicine involves an array of surgeons, non-surgical providers and ever-changing technologies. This complexity makes it harder to deliver highly-satisfying patient experiences that build...