by RealPatientRatings | Sep 15, 2017 | Online Reviews
Ratings & Reviews…More IS Better By Marie Olesen This simple equation represents the pervasive belief that more is always better. We’ve known for years that it’s true with ratings and reviews. A new study published in Psychological Science and reported in the NY...
by RealPatientRatings | Sep 8, 2017 | Patient Experience
Unlocking the Power of Patient Feedback By Marie Olesen Success in cosmetic medicine involves an array of surgeons, non-surgical providers and ever-changing technologies. This complexity makes it harder to deliver highly-satisfying patient experiences that build...
by RealPatientRatings | Sep 1, 2017 | Patient Experience, Patient Feedback
Unhappy Patients — A Blessing or a Curse? By April Linden Do you believe in 100% satisfaction? Or do you acknowledge that all of us have some unhappy patients? We are humans, not machines. Everyone makes mistakes. Your first option is to dispute the mistake (aka...
by RealPatientRatings | Aug 8, 2017 | Online Reviews, Patient Experience, Patient Feedback, Uncategorized
Inside / Outside Marketing By Marie Olesen Finally, the government is good for something. With MIPS (Merit-based Incentive Payment System), patient satisfaction is now tied to profitability. What’s good for patients is good for the bottom line. What a concept! This is...
by RealPatientRatings | Jun 14, 2017 | Online Reviews
This just in—the American Society for Aesthetic Plastic Surgery (ASAPS) released its 2016 statistics, and patients in the U.S. had more than 13.6 million aesthetic procedures last year. Over 85% of these procedures were non-surgical treatments. With relatively low...
