by RealPatientRatings | Dec 29, 2016 | Online Reviews, Patient Experience, Patient Feedback, Reputation Management
Blockbuster verses Netflix Are we seeing the same in cosmetic medicine? So are you a Blockbuster or a Netflix? Back in 1999 I was an IBM Account Manager and one of my biggest customers was Blockbuster, the video rental company. They were a big customer for me and...
by RealPatientRatings | Nov 17, 2016 | Busting Myths Series, Online Reviews, Patient Experience, Patient Feedback, Reputation Management
Busting Myths with Marie Olesen Separating Fact from Fiction Myth #9: I can manage my reputation and grow my practice with 5-star ratings Busted: Stars alone can’t protect you or direct your practice growth We hear a lot about stars these days. Most people in...
by RealPatientRatings | Nov 3, 2016 | Busting Myths Series, Patient Experience, Patient Feedback
Busting Myths with Marie Olesen Separating Fact from Fiction Myth #8: Stats can’t help me improve my business Busted: Managing with performance data improves practice success I don’t know about your family but we watch multiple sports including baseball, football, and...
by RealPatientRatings | Oct 13, 2016 | Busting Myths Series, Internet Marketing, Online Reviews, Patient Experience, Patient Feedback, Reputation Management
Busting Myths with Marie Olesen Separating Fact from Fiction Myth #6: My team and I know how to describe the quality of our practice and engage consumers Busted: What others say about you is 12x more believable and influential than what you say about yourself “Words,...
by RealPatientRatings | Oct 3, 2016 | Busting Myths Series, Internet Marketing, Online Reviews, Patient Experience, Patient Feedback, Reputation Management
Busting Myths with Marie Olesen Separating Fact from Fiction Myth #5 The two most significant consumer behavior trends in medicine are not related Busted: There are two interconnected changes in consumer behavior. Consumers are changing what they want to buy...
by RealPatientRatings | Sep 6, 2016 | Busting Myths Series, Internet Marketing, Online Reviews, Patient Experience, Patient Feedback, Reputation Management
Busting Myths with Marie Olesen Separating Fact from Fiction Myth #4: All ratings and reviews are considered equal Busted: Consumers demand transparency in the form of ratings and reviews that are authentic, statistically-valid, relevant, recent and consistent....
