Provider Scorecard

participant since 06/26/2017

Neil Chen, MD

90% Patient Satisfaction based on 115 ratings

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Based on 115 ratings
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About, locations & contact info

About Neil Chen:

Dr. Neil Chen has performed cosmetic surgery in New Mexico since 1996. His clinical practice, Plastic Surgery Institute of New Mexico, is dedicated to providing the highest standard of care. With numerous academic honors, scientific publications, medical inventions, and talks at national and local conferences, he is a recognized authority in his field. He was recently voted as “top doc” in facial/plastic surgery by the other physicians in Albuquerque (Albuquerque Magazine 2006).

Dr. Chen’s education included a bachelor degree from Haverford College and a medical degree from Harvard Medical School. He graduated with honors from both institutions. Staying in the Harvard system, he then completed residencies in both general surgery and plastic surgery at the world renowned Massachusetts General Hospital in Boston. After serving as chief resident in plastic surgery at MGH, he accepted a highly competitive fellowship at the University of California in Los Angeles. Here, he honed his expertise in hand/microsurgery. His is board certified in plastic surgery and is a member of the American Society of Plastic Surgeons. He also has added qualification in surgery of the hand and is a member of the American Society for Surgery of the Hand. As a Clinical Assistant Professor at UNM Medical School, he enjoys teaching students. He has also devoted his time in performing free surgery for children from Central America and Russia as a volunteer or both the Healing the Children and Interplast programs. He continues to keep on top of the latest information and techniques in plastic surgery in order to offer his patients the best available care.



  • Medical School: Harvard Medical School, Boston, MA
  • Internship: Massachusetts General Hospital / Harvard Medical School
  • General Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Plastic Surgery Residency: Massachusetts General Hospital / Harvard Medical School
  • Fellowship: Hand and microsurgery: UCLA Medical Center, Los Angeles
  • Specialty: Plastic and reconstructive surgery, aesthetic surgery, surgery of the hand.
  • Other Degrees: B. A. in chemistry, Haverford College, PA.



  • American Society of Plastic Surgeons (ASPS)
  • New Mexico Medical Review Association
  • Clinical Assistant Professor, Dept. of Surgery, University of New Mexico
  • American Society for Surgery of the Hand (ASSH)



  • American Board of Plastic Surgery
  • Certificate in Added Qualification in Surgery of the Hand

Contact This Provider

3830 Masthead St. NE Albuquerque, NM 87109

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Neil Chen, MD Reviews (53)

Breast Lift

I found Dr Chen to be attentive, caring and relaxed. His staff are all professional, friendly and efficient. The surgical center was well run, organized and made me feel at ease. I have recommended Dr Chen to others. I know they will be as happy with the entire experience as I am. Thank you Dr Chen and all his staff!


Positively great . Great place

Breast Augmentation

Dr. Chen & Staff. I cannot express through typing how WONDERFUL my experience was. I have friends and family who have had similar work done with different doctors that were not at all happy with the experience OR the results. I am so extremely happy with BOTH!!!First, the initial consultation was so informative and you can tell right away that Dr. Chen truly cares for the people he works with and for. The atmosphere is warm and friendly. He will then help you make the right decisions for YOU and YOUR lifestyle. I had a few questions before he surgery and every time I called I was greeted kindly and with enthusiasm to help me, even if my question was silly in my mind. They never made me feel that way. The surgery was like SPA surgery! Dr. Chen's crew has been with him a while and the nurses and anesthesiologist were not only sweet but funny! I was so impressed with all of it. The results, wow!! He really does know what he's doing. I am so satisfied with my new look. Very natural and have received so many compliments on them, I can tell they mean it too!! Dr. Chen and his great staff are the ONLY way to go for me and anyone I know. No need to look further, I promise! FYI- I typically don't take time to write reviews but this was definitely necessary. Dr. Chen turned what I was expecting to be a not-so-pleasurable experience into a great one. Thanks a million times over Dr. Chen and staff!! [name, state]

Face Lift

Dr. Chen was kind, thorough,skilled, and caring. I was happy with every aspect of my procedure. I will certainly return for other procedures. It was all good. I knew what to expect, was comfortable throughout, and was pleased with result.

Face Lift

Great experience. Thank you De Chan and staff. Good outcome.


I had been to two other doctors before I found Dr. Chen. He came recommended by a friend. The other doctors did not seem confident with what I needed. Dr. Chen was very specific about what he would do to address my problem areas & what I could expect for my results. My results are amazing!

Tummy Tuck

Time in the recovery after procedure seemed to have gone rather quick. In my expierence I would have liked to stay a bit longer after a tummy tuck.

Breast Augmentation

The environment was great the staff were wonderful and Dr. Chen was amazing he made me feel comfortable before and after surgery I plan to go to him in the future and recommend him to all family and friends I wasn't happy with my breast after I lost a lot of weight and not that I have perky Full breast I am happy

Breast Augmentation

Dr. Chen and his staff were fabulous throughout the entire process. I was nervous about the procedure and process and they were super patient and answered all my questions thoroughly. From the first appointment to my last post op appointment, the process was organized and smooth. I'm am very pleased with the outcome. The people were great and I had complete confidence in Dr. Chen's work.

Tummy Tuck

Dr.Chen and his staff are very informative, and competent. I had a very satisfying experience from the initial consultation visit (where all my and my husband's questions were answered) ,to the last visit wrapping up any further or pending questions I may have. I believe this is due to the educational and years of experience of Dr.Chen and his staff. I am able to wear dresses and clothing without a body suit to suck in my abdomen. I had a significant wt loss that left me with a lot of hanging skin on my abdomen.

Face Lift

I thought Dr Chen and his staff were friendly and very qualified. They had concerns with other parts of my health that they genuinely wanted me to correct. I'm very satisfied with my results as well. My confidence!

Face Lift

everything great; note: my entire esophagus tube was sore when eating or taking pills for a couple of weeks

Tummy Tuck

From my very first (free) consultation, to the last follow-up visit, the COMPLETE staff was exceptional! The results from the surgery, were better than I had hoped, and I WILL be returning to the same Dr., staff, and surgery center for future procedures! I was very overweight and ashamed of my body. After the surgery, and I had healed 90%, my self esteem sky rocketed, and I became more confident in my job, as a wife of 27 years, and in my personal interactions with the public! My outlook on life has drastically improved, and I'm taking better care of my body so that I can maintain this look and feel!

Neck Lift

Dr Chen is an artist and a technical master.I could not be more pleased. My confidence is increased.

Tummy Tuck

I really liked all the staff and the doctor Dr. Neil Chen they were very professional, most of all I like the results of my tummy tuck I am very satisfied. I am very satisfied with my procedure and my experience with the surgery was excellent I thought it would be much harder then it was but I recovered very well had know problems.

Mini Face Lift

Staff, Doctor are great. My only dissatisfaction was that my results were very minimal. I was told it was not going to make a big difference but the truth is I saw none. I will return to Dr. Chen again, he was great but next time it will be a full blown facelift. This one was a mini.

Face Lift

Dr Chen also did my breasts and was overly conservative on those too. But I understand there was very little body fat and he spread them apart so far to avoid them from merging. But they still look really odd. But I liked him enough to return years later for a face/eye lift. When I expressed the wide deep crevasse on one side of my mouth was still there, he told me to get fillers for it. I feel it could have been pulled a little more and handled by him. It cost another $1k for enough fillers to make an effect. I used to think Dr Chen was the premiere surgeon in town, but I really feel he's gotten so commercial now.

Injectable Fillers

I go to Dr. Chen for all of my needs. I had lip fillers and I absolutely love them. The nurse and his staff are friendly and make you feel so welcomed. There was no pressure and the nurse who did my fillers did exactly what I wanted. I recommend this place to all of my friends and family and will continue to get all my work done here.

Breast Augmentation

I had the best experience with Dr. Chen and his staff. From the initial consultation, he was the only provider (I went to three different consultations with different providers) to thoroughly answer all of my questions and give easily understood but informative explanations to my questions. Dr. Chen and his staff were professional and polite. The patient coordinator was never pushy or abrasive after the consultation, only helpful. It made the process much less intimidating. The staff at the surgery site were incredible. The nurse, anesthesiologist and of course Dr. Chen made me feel at ease. They were pleasant and made this a really enjoyable experience. My surgery was at 6 am and these health providers were all smiling and joking and talking to me about my job and it made me so much less nervous. When people find out I have had a breast augmentation, I get nothing but compliments because they look so natural! I have never made a better decision or spent my money better. Ya'll deserve a giant thank you!! If I had to pick one thing, it would be the way that Dr. Chen answered my questions. It was something that I had initially expected, but did not see with any other provider. Other surgeons would dance around answers, or give answers where you could tell they were trying to avoid any liability, or they would use strange analogies that made no sense to me. Dr. Chen answered the question, told the probability of the outcome and described how the outcome could differ. There was no fake, fluffy niceties just direct information. I appreciated that more than anything.

Eyelid Surgery

I wanted to do a little more than j had done. Dr Chen visited with me about doing to much and how that might look. He was completely honest and he was right! It would have been way overdone had I insisted on doing all I thought I needed. He wasn't in it for the money but about how natural I looked! I loved that! If you look better you feel better. Dr Chen did the necessary procedures without making me look weird.