I was happy to have found Bonnie for my laser treatment needs. She listened to what I wanted in results and provided expert treatment with knowledge which got me results [Single best thing is...] Seeing actual results The tiny veins around my nose vanished!
Zak is wonderful. Made me feel at ease and very little pain.
Bonnie has Melasma and could relate to my concerns. [Single best thing is...] Skin texture when not peeling
I've had this procedure a few times always with good results. Smooth skin
Bonnie explained the procedure in detail as to what was involved and what reults would be expected and how long those results might take to clear up.
I have come to this office in Wexford for more than one procedure and the staff is always friendly and professional. My current situation is from an unforeseen development after a procedure and both Zak and Dr. Heil have provided me with various procedures and treatments to satisfy themselves and me for the optimum outcome. What a great team. I am planning to be happy with my nose very soon!!!
it's still ongoing. I have my last treatment this week, but so far it's doing exactly as I expected. it was a good experience
The frown line in my forehead filled out fine. The Botox did not fill in the lines around my eyes that I expected it.
The texture of my skin has greatly improved. I was a little apprehensive going into the treatment, but Bonnie has a very calming effect and we chatted and before I knew it, the treatment was completed.
First time I was there they were understaff and chaotic. The day of my procedure there was no water so it was difficult to use bathrooms and again due to staff issues I felt that my procedure took longer than needed. I was also left pretty much alone to take care of myself after procedure.
Anna was great. Very good at explaining and easing the process. Significant decrease in hair regrowth.
Debbie and Zac are an amazing team It was all good Would highly recommend to others
Anti aging anti wrinkle. Zac is very professional, caring and strives to please. I feel very confident in his care and highly recommend him.
This was my first experience with this procedure, Bonnie is awesome! I no longer have a "red dot" between my eyebrows
Ellen was very caring and professional. She explained what to expect very well.
Botox treatment did not work like explained. have another follow up to re evaluate.
I feel better about myself when I look in the mirror.. I asked questions and received honest answers even though it meant I had less done then I thought I would. I love that the honesty was forthcoming and up-front.
I have seen many of the staff members for two different procedures. They have gone above and beyond to make sure I have excellent care and my needs were met. I have been more than happy with my results. The providers are very knowledgeable and kind. I would highly recommend this office and I will be returning for future procedures. My results were as I was informed they would be. I was never misled and my results are what I hoped for.
I appreciated all the time your staff took with me. From the time I walked in until I checked out everyone was very friendly and helpful with any questions. I felt very comfortable. Slowing down of the hair
It was nice that she did a warm foo wrap as I was waiting for my facial mask. I felt rushed. The aesthetician kept saying she has a client immediately following me & a full load of clients all day. I felt as if she wanted to get it over with & move on to her next client
Ellen was very friendly and honest with her recommendations. Affordable treatment Smooth skin
The procedure didn't take very long and the doctor knew what she was doing and talking about
Anna was really great. I have a very low pain tolerance and she was very nice in treating my hand. She was also very kind and made sure I was taken care of.
Brown spot somewhat lighter, but still visible. Small nose vein on side of nostril still visible. Primarily scheduled this treatment as per recommendation for bilateral red facial blotches which are still present with no change.
I absolutely LOVED LOVED LOVED being able to call and get an appointment on the same day!!! My travel schedule is crazy. I can't tell you how much i appreciate this!!!
Yes! All employees were amazing and very welcoming.
Honesty and concern that Bonnie demonstrated. Fine with procedure. Unhappy with scheduling.
Experience no pain/issues after procedure. Already seeing results!
Very welcoming and pleasant. Explained things well Exactly what I was looking for
Nice environment pleasant employess
Ellen was awesome, can't wait to return! I felt very pampered
I tried microplanning. It was good. I was satisfied. I'm just not sure of the results at this stage.
The blue veins under my eyes are gone . Bonnie did a really nice job with those and she also did around my lips...it turned out very nice. Next time I will buy the product for after a laser treatment . To help with the healing on my face
Bonnie was very knowledgeable and I trusted her.
The Practitioner explained the best procedure, and we decided together on action. Rosacea redness greatly diminished.
I was very satisfied with my most recent procedure of dermaplaning by Anna. I was in for a facial the week before with her using a gift card I had received. She did a great job, and I'm so glad I went back to her for the dermaplaning. If I didn't live out of state, I'm sure I would be going back to Anna again. She is awesome at what she does, and on top of that, she's such a nice person! I don't know how I have gone this long without having the dermaplaning done!!! My face has never felt so smooth!!
Ellen is both knowledgeable and a skilled technician who makes the experience enjoyable as well as beneficial.
I had a great experience with my laser treatment. Anna does a great job. That I will never have to shave again.
Location is clean,staff is professional and Bonnie is extremely knowledgeable. Veins cleared up
Anna is a wonderful part of the staff who makes good reccomendations and explains things in detail when you meet with her. I will continue to ask for her and will be a patient for this reason. Discolored spots are gone and face appears smoother.
went for hair removal but there is still a lot of hair - i'm hoping it's because it was only the first treatment and after a few more the hair will be gone.
Bonnie is very professional and friendly - I like her a lot. Legs look better
Zak is great. Highly professional and friendly.
Zak was great and I'm so happy with my lips Natural result with no downtime
Extremely happy with the results of my treatment. Thank you to Bonnie Russo
professional and quick service and treatment. No wait time. no down time
It was my first time visiting Acqua Blu after being referred by a family member and I thought it was very easy to get to, the inside of the building was beautiful, very friendly and helpful staff, calling and scheduling my appointment was so easy and the woman on the phone was very nice and made me not feel nervous any more which I really appreciated. I had Ellen for my laser hair removal and I thought she was so great. Very warm and welcoming, super informative which I appreciated because it helped me understand better what we were about to do to kill the hair so I actually enjoyed learning about the process before the treatment began. Ellen made me feel very comfortable and was relatable and down to earth which helped me relax. I told her I felt very glad that I got her for my treatments because she made the process seem so much better and less scary for me. I am actually looking forward to my future appointments with her and my future appointments at Acqua Blu because I'm definitely already looking in to getting different treatments done there. Overall very pleased with my experience!
Zak was very professional, explaining the procedure, answered all my questions. Also his technique was very gentle. Simple, painless.
The environment of the office is nice, the staff was knowledgeable and understood what I was going for. I am very satisfied with my overall results.
Yes! Anna is very professional and knowledgeable about her procedures. She also offered many good suggestions for other services that I would enjoy.
It was a very relaxing experience!!! Who knew that going to get laser hair removal could almost feel like you are at a resort on vacation?!!
Dr. Heil and the PAs are extremely professional, compassionate and friendly.
Zak, was wonderful, made me comfortable and relaxed explained process
Aqua Blu is has a calming & peaceful environment. Anna is delightful to work with!! My treatment will help stop me from being self-conscious all of the time.
Bonnie was great! She made me feel comfortable and explained everything to me.
Ellen was very nice and very informative. My dermaplaning was perfect. Perfect!! No hair left over .
The staff are all very friendly and welcoming.
My results are fast and clear
I am seeing results. Ellen is very nice.
First time customer. Anna was very informative, friendly and patient with my questions.
I think Bonnie's incredible Bonnie was the best thing. I really haven't noticed any results yet. I only had one treatment so far
Bonnie is great but apparently this did not work for me and was a waste if money. Made my condition worse
The atmosphere was very clean and staff was friendly and welcoming. On top if that, the procedure was great and I loved the results. My skin was glowing and I felt more comfortable with my skin without the hair
Zak is always professional and very knowledgeable. Acqua Blu staff is always pleasant and courteous.
Zak Is completely professional and artistic, and brilliant
Keeps my skin tight & refreshed. Procedure tightens my pores & my skin looks brighter
Ellen was great! On time, friendly & so knowledgeable! I've only had one treatment but I'm amazed at lack of irritation (& minimal discomfort during procedure)!
Yes it was very good.I really like what it did to my skin.
Everyone was very nice and professional and comforting.
the dr listened to my needs and gave me the appropriate advice
Very satisfied staff was very nice. I will be returning for more procedures Noticed improvements in stomach area
Bonnie is great. I have seen her many times and have always got excellent service and skill. Roseacea is gone
The condition of the skin on my face and chest has improved. I expected better results from the procedure.
Use of the laser to remove the venous lake mark on my lip was simple with beautiful results. Bonnie also removed other veins on my face. Total was $250. What a great value for such excellent results! Removing an embarrassing facial mark that others I consulted said would be difficult to fix.
The way Bonnie treated me (us) and during - no surprises....cut down any hesitations of the procedure !!! Both my husband and I both saw Bonnie (diff times) we both had browns/reds,tags; Bonnie was so lovely and professional like no other professional we have seen!! I have already recommended her!!! Totally pleased!!!
Anna was wonderful with myself and 87 yr old mother. Highly professional, exceptionally kind, and a great practitioner.
Zac was very informative and made the procedure comfortable! I already recommended my friends to him! Very happy with my decision! Having lip filler before at another place, zac explained the procedure step by step and was quick and efficient. He definitely made it feel way more comfortable than my first filler location!
Ellen is excellent -- she gives great skin advice and answers all questions. Skin is smoother fine lines are eased
Ellie was very professional and solitious of my pain level. Office clean and welcoming.
Starting to see softness of some of the acne scars. The experience itself was great. The staff and environment are both very pleasant. Waiting for the results of the expensive treatments on these acne scars before I can justify a "highly satisfied" rating.
Everything was explained, had no major problems and I had very good results of the treatment. Cleared the areas that I wanted taken care of.
staff is very professional and knowledgeable Zak made sure he had the machine for the coolsculpting placed exactly where he wanted it to be in order for me to see the maximum results (he placed it a few times before he was happy) I'm only 4 weeks out so I don't think I'm seeing maximum results as of yet, but am anxious to see the final results shortly!
the office location, cleanness, the treatment provider knowledge of he is doing. I am looking forward the end results of the treatment which will not be shown before three months
All around enjoyable visit. Ellen is always such a joy to be around and she listens to my needs and concerns.
Bonnie is a great provider and is very friendly with her patient. I have confidence in her skill level and performance
Helped to refresh my skin. I have had many facials from which to compare this experience to. Facials that received regularly in Virginia Beach consisted of microdermabrasion and dermaplaning. This was my first experience in PA and the entire procedure was subpar from the application to the result. The estetician was very nice; however, the service and product very poor. It was not until I went home that saw in the mirror all the short/ baby like hairs that now framed my face from the estetican cutting too closely to hairline!
Very- Anna is great! Felt comfortable with her working on my face
My skin looked great after my procedure and Bonnie is very knowledgeable and helpful in determining what I needed and wanted My spots were much less noticeable
No bruising this time. I have had Juvederm before with great results. I no longer get great results with it treating the same area. Not sure why.
I think I achieved the results that were explained to me. I had no surprises. I was just at my 45th Class Reunion and I was told multiple times "Boy you look great."
Checking in is easy, there is a short wait time, and Ellen is very professional, yet friendly. That I am seeing results after just one treatment.
So far, I have no complaints and yet it is too soon to judge the results of the Neograft. I was in for a laser hair treatment and Zak took time to meet with me, which was very nice. The visit was very productive One suggestion, is to have the follow-up instructions for the procedure in writing, as I was very woozy when I left the office, and may have forgotten something.
I was at ease due to the professionalism of the staff. My skin seems better since the procedure and using a recommended product.
Staff is wonderful - Zak has been great - saw him in the office twice. He makes you feel so comfortable and has a way of making everything so easy. So happy with my overall procedure. My cheek looks great - love looking in the mirror :)
I need more chemical peels to get the results that I need.
The time the Ellen took during the procedure. She was very attentive to me and my daughter who also had a microdermabrasion. Wish the microdermabrasion showed more results
It was very relaxed atmosphere and I was treated wonderfully
The office staff was very professional. It felt very peaceful walking into the office.
Ellen spent approximately 15 minutes answering my questions, providing me with both detailed answers and other treatment options. She didn't rush through my appointment or try to brush off my questions/concerns. She made my appointment a 5 star experience. I can't wait to come back in September for my next treatment by Ellen. My glowing skin.
The appearance of my forehead wrinkles and scowl were greatly diminished! Decrease in forehead wrinkles
Bonnie is wonderful. Took her time with me. Very happy with the outcome. Felt comfortable and satisfied with experience. Would recommend Look younger. Fine lines gone
The procedure did spur the production of elastin and collagen in my facial area. The procedure worked well on my face, but I am not satisfied with the results concerning my neck.
Ease and convenience of procedure. Everything went well. The staff was pleasant. I would highly recommend to friends. Unsure of the results as with cool sculpting the results will be seen over the next 90 days.
Results appear to be good but I haven't seen the before and after pictures - I haven't had time to go to my post appointment.
i was going to work after this appmt. and they came in and check condition of my skin for cancer spots then removed whiteheads from my face... all turned out well it was diffficult to remove the first whitehead but she did get it out....
Anna is extremely personable, and makes you feel so comfortable. I felt very safe being in her hands !! She is great !!! Of course, I would like to leave there looking 15 yrs younger but that would require about 9 plastic surgeons, so until then I am happy with the results, lets go to the next level . LOL
Yes, I was highly satisfied. I loved my experience with the chemical peel and will continue to receive them in the future.
Very helpful, knowledgeable and friendly staff.
I thought staff was in rush and want me to be out of there as soon as possible??????
The environment was comfortable, the stag was pleasant
The staff and the PA were wonderful to work with. I am very satisfied with my results and thinking I will come back for more coolsculpting. My stomach is shrinking.
It is my feeling that the staff is caring and the facility is top notch. Zach is great and takes the time to answer all my questions and doesn't stand with his hand on the door like he wants to escape. The front desk staff are very friendly and seem to like their jobs. I have not seen the results yet, Zach explained that it will take up to 6 months to truly see the changes. Right now I don't see any but I believe it will happen.
I finally received the treatment I need to heal my scar properly. The injection worked and I notice a good result. Zak did a good job and treated me good. It worked!
Anna is fantastic! Very friendly and professional and makes you feel very comfortable.
Zak was very patient and answered all my questions. The overall appearance was improved.
It was easy to park and I had done what I came in for and got information on other interests It was quick and I had peach fuzz hair removed which bothers me
Anna was very thorough in explaining the procedure & what I should expect Hopefully will be a long lasting solution to an annoying problem.
Not a lot of pain and no wrinkles. It always seems like you wait a long time and then when it's your turn it's a mad dash to get you in an out
Super friendly and knowledgeable staff. I feel very comfortable with them for whatever my visit is for.
Yes, the doctor was very nice and took the time to answer all my questions. He was very easy going and helped me to feel comfortable and was very gentle. I was nervous at first but he made the procedure very fast and Made sure to check how I was doing during the injections. My problem has vanished completely!
Anna was great. Very efficient and caring
Saw slight improvement with first laser treatment. Hoping second time will be even better. Takes several weeks to get an appointment with Bonnie since she is only in Wexford on Thursdays.
Ellen is a true professional she did an excellent job and we discussed other optional treatments.I'm looking forward to booking an appointment with her in the near future.
Anna was amazing. I had to bring my kids and she was very accommodating.
Ellen is the absolute best! her attention to detail and her compassion for what my skin has going on makes me feel very relaxed and important.
consultation and procedure done in the same day. saved time from coming back.Very kind and curious. I will be back!
because I didnt see much results but I am going back again and hoping for better results after a second treatment
Dr Heil and his staff are amazing. Office is impeccably clean. Everyone is professional. Had a Profound Lift treatment recently and thrilled with my results. I visit the office routinely for Botox and Juverderm and Dr Heil and his PA Zak always do a natural beautiful job. I have had Ellen and Bonnie also do laser genesis, Halo and microdermabrasion treatments. Both are knowledge of the treatment and provide me with realistic expectations. What a great place to go if you are looking for treatments that are the REAL DEAL! At 47 years of age, the Profound Lift has been my favorite treatment. I am thrilled with my results so far and i am told the results will only get better! Thank you Dr Heil for offering this amazing treatment.
Ellen was extremely knowledgeable and courteous. She was also very easy to talk to and overall a great genuine person who took the time to listen and suggest what she felt would get the best results.
The procedure was TERRIFIC and so is Anna, but it was not life changing. It didn't diminish the crepey skin I have on my forehead, so I came back [date] for a microdermabrasion treatment. My skin felt very soft for a few days.
Age and brown spots did not all go away
I found Ellen to be very professional, knowledgeable and friendly. improved skin
The laser specialist took her time to explain everything and she was very kind. Smaller pores
The specialists were very helpful professional knowledgeable and considerate
Ellen is very knowledgeable and pleasant to interact with. Not only did she perform Laser Genesis procedure but also gave me information on other procedures that I might consider and walked me out to the reception area to help me choose skin care products. The facility is very clean and calming.
I love my facelift! I was disappointed that my face swelled after the laser treatment. It didn't happen after the last time but I may have developed an allergy.
Very knowledgable staff. Answered all questions and follow ups.
Yes, Anna did a fantastic job. Very helpful and knowledgeable. I'll be back!!!
They are always great there. Always satisfied
Complexion is clearer. Very friendly and knowledgeable staff. Made me feel comfortable and at ease. Prompt with the appointment so I wasn't kept waiting
I've had previous treatments done on my tattoo before, and had a really great experience with incredible results. I was nervous to finish my treatments somewhere else, but the costumer service and knowledge of laser tattoo removal I recieved at Aqau Blu exceeded my expectations.
My derm peel (Mandelic) reduced my acne appearance in just one procedure! Ellen was a knowledgeable and delightful provider. She did a fast, accurate assessment and isolated my skin problem immediately! I was so confident in her that I scheduled my recommended derm peel for the next day!
Bonnie is great at what she does and made the Botox experience very easy. She's always fantastic at explaining what she's going to do and she really knows what she's doing. The procedure was everything I wanted and more- I no longer have forehead wrinkles
Provider was extremely knowledgeable and patient.
Bonnie was very professional and very concerned about my comfort level during the procedure.
My face felt very smooth and i will want to do this again in the future. this was my first time going for a treatment so i had no idea what to expect. the lady who did mine was very nice and told me everything she was going to do. so i didn't have any worries at all.
Professional, courteous staff. Was in and out quickly. Nice atmosphere. My skin looks and feels great
My PA is easy to work with. She makes me feel comfortable
I have been happy dealing with Ellen, she is very knowledgeable and professional. I am anxious to finish the five laser treatments to see the full results. And then I will follow up from there with Ellen, regarding any additional treatments that she might recommend.
Ellen is simply the best. She is the reason I visit Aqua Blue and will continue to do so!
She gave me lots of information and was really patient with me...when I was "scared". She eased my fears / worries. I thought she did a great job.
Very nice staff, Bonnie and Ellen are excellent. Nice comfortable environment. Ease of procedure
I spent 800 on Botox and I am not satisfied with the results. I am still able to see frown lines on my forehead and on my crows feet
my pa was excellent. I'm sorry that I'm not positive of her name, but she was very knowledgeable and helpful. The assistants to her were just ok. They didn't make you feel as though you were a valued commodity. More like lets just get this over with and move on. Didn't instil confidence of I were to have a procedure done would they care about the outcome.
Bonnie was amazing with my 7 year okd The blood vessels have dissipated and my daughter is no longer self conscious
I didnt see any difference in my sun spots. still were as visible as before
Bonnie did an excellent job explaining and performing the procedure
The dark sunspots on my face to faded in the veins in my nose and facial area or less. She seem to be knowledgeable about the different lasers and what they do for your face
Bonnie was willing to answer and clarify any questions
Good skincare package deals. Professional staff. Nice results.
I always feel like my time is valued and that my esthetician listens to me and answers my questions knowledgeably
the staff there is awesome. dr heil is a master at what he does and dr zak is a great too. you can tell the staff really cares about the patients there. dr zak has been particularly helpful and friendly to me. he is great asset to the practice
I just love Bonnie Russo. Very caring and patient with me. Because I don't heal fast enough, and then I have to return and suffer again. :(
Very thorough and professional treatment but also relaxing and enjoyable
Bonnie is incredibly detailed and meticulous. She is wonderful. Brown spots have dissipated and I am more confient
Ellen is wonderful - she explains everything extremely well, she is always prompt, professional and very friendly. I am very pleased to have her treat me.
I really like how professional Zak is. He knows exactly how to place injectables and he is gentle and kind hearted. It is always a positive experience.
Thoroughly explained everything before she did anything. Made sure I was comfortable during the procedure. Still ongoing but it appears to be working
I purchased a gift certificate for a microdermabration a while back and I used it for this appointment. I specified at the time of the appointment that it is for a micro. At check out I was told that the prices went up since I purchased it and I owe another $18.00. I paid, but this situation should have been handled differently. Other cons I will probably not return: 1.esthetician uses gloves on facial treatments. Where is the touch that one expects when booking a massage? 2.Paperwork prior to the procedure. Insane how much time spent and how many unrelated questions
I feel comfortable talking with Bonnie & she understands my reason for being there. She is very knowledgeable about the hyper pigmentation spot on my face & has discussed the next step we may have to take if the 2nd visit I had today does not make it fade. She is very professional & very kind, too.
Ellen is the best. Office is extremely clean. Reduced redness of acne scars/sun damage
Zak is always very professional and extremely knowledgable. The procedure went as smoothly as possible and my results great as always Looking and feeling more rejuvenated
Procedure was explained and spent time with me.
The results were what Ellen said they would be. There was no attempt to sell me anything like at other spas. The products were explained. I felt no pressure to buy. Ellen is so knowledgeable! My dermatologist was thrilled with the results and told me to get one more treatment.
Bonnie was informative and professional, results what I expected
Bonnie is wonderful. She gives great care and suggestions of what her clients need, Redness gone
Yes, results were amazing! Definitely will return
A full head of hair up until two months sho. I do not understand why I'm losing new transplanted hair after 14 months
I was highly satisfied because it went just as explained.
Still waiting for bruising to heal, but many spider veins disappeared on the spot! Bonnie is excellent! She made the process as comfortable as possible.
Anna is looks and acts very professional, makes laser hair removal a pleasant experience. She was on time. Made sure I was comfortable. Look forward to working with her in the future again and maybe even trying different services. I have been struggling with facial hair on my chin and after 2 treatments it has been such a great improvement.
Zac was patient, he explained everything. I had the expectation that I would be able to see a big difference in my face and after a second time it is wearing off after 3/4 wks. It is a stretch for me to spend 300$ on myself so I was hoping for better results. Zac was great and I would like to do fillers for my cheeks etc but I can not spend 2,000$ unless I am sure the results will be worth the sacrifices I will have to make.
Bonnie was wonderful! She was very friendly. She took her time explaining the procedure and what I should expect. She worked quickly and had me out of there in no time without making me feel rushed. I was very satisfied with her.
In the end, the chin looked good. Eyes, after all of that pain don't look different. As described: My treatment resulted in extreme pain, bruising, red, raised welts that left me housebound for 5 days. I was in extreme pain. I was also concerned about the result. I called twice for help an was never called back.
Results. Everyone in the office was pleasant, knowledgeable, accommodating, and efficient. zap explained my procedure before, during, and after. He answered all my questions.
By professionalism of your office staff. By Anna and the detail she gave prior to doing treatment. looking forward to future treatments
I enjoy all aspects of Dr. Brian Heil's practice, as I have been a patient of his for several years. He is a fine surgeon and I trust in him completely. I have had several corrective surgeries over the years, due to prior botched and incomplete procedures done by surgeons in the past. I Thank God for Dr. Heil's talents as a Surgeon, his caring nature to see you through to the very end, insuring that every one of his patients results are success. He is the real deal, wonderful person. He has restored my self confidence, as I did not think it to be possible. I am forever grateful to him, his kind and caring nature is reflected in his staff , highly educated and carefully hand picked.
No bruising. Bonnie was very nice, and of course she wanted to be cautious with the amount of Botox she used, but I have absolutely no results. A few years ago, I had the same experience, but after a followup visit with no results, I was too frustrated to return a third time.
I'm seldom highly satisfied with anything. But I was quite satisfied.
Bonnie worked quickly and was very professional. My skin lesions were completely removed with no pain.
Lines around my mouth reduced! Ana made me comfortable immediately. She genuinely wanted to meet my need. She was professional and educated me on the options.
Very satisfied - have been seeng Zak for several years.
Ellen is excellent. Also any dealings with Dr. Busquets has been wonderful
I was highly satisfied with Bonnie. She is absolutely fantastic, and I love the way she takes her time to address my concerns. She's professional, friendly, knowledgeable, and she has excellent attention to detail. My only concern with my procedure is that my Botox doesn't always "take." I had 3 areas done, and I always need a touch-up because it doesn't always work. I just found out you're now charging for touch-ups too, which doesn't make me happy. I've been coming to your office for years and love working with Bonnie, but hearing that your touch-ups are now not part of the original and already expensive procedure is making me think twice about coming. I hope you'll reconsider about charging loyal customers for touch-ups.
No more lines on my forehead! !! I liked the atmosphere and I felt a nice exciting vibe!
Still have considerable movement in glabella. Lip filler not quite where I wanted the fullness. At my previous provider they would touch up the filler free of charge as needed.
The professionalism and the way Anna showed how she really cares about her clients. She achieves perfection. Very pleased client.
Yes first time getting filler was unsure but would like more of a result
I felt relaxed and comfortable with Ellen. Ellen is very knowledgeable and helpful. She doesn't try to sell products or services but offer professional advice.
clean environment Wonderful staff Very friendly people Zak is very knowledgeable about Botox and anything else I talk to him about. Super nice guy! No wrinkles
Made me feel less self-conscious. Bonnie was extremely knowledgeable and answered all of my questions.
Amazing! Thank you. I never expected to get such great results.
Ellen is absolutely fantastic! She is knowledgeable & always on time. I will always book my procedures with Her! Im still in the process of my treatments. But I've notuced an improvement in texture so far.
In middle of treatments 2 out of 5 so waiting for finalizing to see his the results are. The professionalism of Bonnie
None. She messed up my one eyebrow
After only ONE session of laser hair removal, a lot of my hair is already gone and my legs have never been smoother! I already don't have to shave every day! Great procedure and totally worth it! Anna was extremely nice....great personality, professional and knowledgeable. I had ZERO irritation after my laser hair removal session and cannot be more pleased! I can't wait for my next session to see even more great results!
Staff very nice, attentive, and knowledgeable during consultation and procedure. Explanation of mild numbness/tenderness disclosed, however the excruciating pain endured was not expected and made the experience unworthy. No matter what the ending results, had I known the pain would be that bad I would have never proceeded. I have not seen any results as of yet...currently only 2 and a half weeks out.
Less after shaving bumps to worry about. Anna made me feel so comfortable and is so friendly!
Bonnie was incredible! She adjusted my botox after 2 weeks because it was needed.
After the Botox was injected the 2nd time. I felt my results made my face look more restful and youthful.
Very pleased...had Dysport done before at another place and it made made my head feel funny and my eyes droopy! !
Bonnie is very knowledgeable and was able to correct my problem
I was. Everyone was very knowledgeable and helpful.
The facial massage. It was so relaxing. The facial glow feature was not apparent after the second day. Next time I know when I should make the appointment.
Efficiency of appointment and quality outcome. The injection was painless and it was effective.
I feel my skin is starting to look better. Anna is great! She made me feel very comfortable & she is very knowledgeable. She also listened & tended to my needs. I am so thrilled with her & the treatments
I only shave about 1x a week as of now. Anna is wonderful! She keeps my mind occupied the entire time she is lasering my legs. She knew I was nervous about the treatments and has "handled" me so well! I've already recommended her to several friends and family members.
I got the results I wanted so I am happy with what was done.
That people stopped saying "you look tired" to me!! haha. I was very pleased with this visit. More than my first visit a year ago. I have a follow up on the 13th but I will probably request him for future visits.
The hope that some of my scarring will get better (I've only had one treatment so far). Also the lack of downtime and comfort during the procedure were great. Bonnie was incredibly kind and thorough. She made me very comfortable and gave me several options and recommendations. Can't wait for my next appointment!
The staff were very pleasant and knowledgeable.
I liked the way my face felt after she was done.
Anna and I had discussed the microdermabrasion before she started and compared to the last time she had performed this procedure I was more satisfied this time.
The time she took. She was great!! So nice and informative .. I will be back
ellen does a really good job and is very friendly
The best thing about my procedure was that it worked :). I love the professionalism of the staff. Bonnie is great and always does such a good job!
Anna's professionalism and personality. Anna is very knowledgeable, explained things thoroughly and also talked me through some concerns that she had to make sure there would be no surprises after my treatment. She also answered some questions I had about other services that your spa offers.
Feeing pretty. Everyone was just amazing. I highly recommend this place for any cosmetic procedure. The staff and doctors are just wonderful!
My skin feels so smooth and soft. Bonnie was wonderful, she completely explained how the procedure would go and what I could expect. This is my second of 5 laser genesis and I love it
I felt like my needs/ questions were important & I felt relieved that I was doing well.
I got to the appointment a few minutes early and was placed in a waiting room where I waited for about 45 minutes before anyone acknowledged me and then another 15 minutes before I was seen. The woman who did my treatment was good and did give me a discount on the visit, but I found it very disrespectful to be tucked away in a waiting room and forgotten like that. My time is valuable as well.
This has changed my life. Before I started coming here, my rosacea was not manageable - my dark spots on my face were horrendous - I am not ashamed for people to look at me anymore! I love love love it here. I've been coming to Acqua Blu for years! It is beautiful, everything is perfect!
The lines on my forehead mostly go away so that's better than it was. Just because of the reason previously stated. My botox pushes down on my eyes instead of lifting them. I can't say it is because of the placement of the injection though because maybe it's something with the way I absorb it now.
Glowing skin. Ellen is very personable and professional.
I love the results. I was very satisfied.
Great results so far. Great service. Quick and easy. Anna made a non enjoyable treatment tolerable.
Removing the skin cancer and limited scars from the surgery! I have been a patient of Dr. Heil and the staff for over five years. I have seen the dermatologist and plastic surgery side due to related skin issues. I have been to both offices in Wexford and Upper St. Clair and have been treated in a professional manner.
Zac was very nice and professional. I was satisfied.
Perfect amount of Botox even though it is the first time I have been to Zac. Zac was knowledgable and awesome !!
Still waiting to complete procedure. Still waiting follow up call for surgery.
Well, it did reduce the appearance of the wrinkles on my forehead. I feel I was injected with too much botox or not in the correct places considering this was my first visit. '
Zak always takes the time with you as well as being highly informative of what the procedure is.
The results were visible so quickly! Bonnie was understanding and professional, and took the time to explain the procedures available to me. I was very satisfied with the results of the Botox procedure as well as my follow up appointment. Bonnie did a wonderful job!
In & out quickly. Zak knows my "problem" areas & attends to them very well.
Progress towards treating my acne. My doctor listened to my needs and applied the best treatment she thought appropriate
I think it may take a few treatments to see some results
The appearance of my face. Anna is very good at what she does and so personable. I enjoy the time I spend with her.
Ellen is very knowledgable and explains the procedure in detail
Everyone was very professional very relaxed
Both the botox and juvaderm did what I was told they would do and I think the results are great. Everyone was friendly and helpful. Easy to schedule appt.
I felt confident and happy..... The staff upon entry was very accommodating, friendly I felt like they knew me before everybody and everything was so comforting.i felt calm I took more procedures than I went to do I will have all my friends visit dr heil practice.
Very relaxing and Ellen was so nice. She made me feel very comfortable.
I used to have thick, black hair on my underarms that grew back within hours of shaving. Now, the hair grows much more slowly, it's thinner, and sparse. Anna was extremely educated on laser hair removal. She made my mom and I both very comfortable throughout the entire process. She was genuinely interested in the progress of our treatments. I will definitely come back for other procedures!
Friendly staff and nice atmosphere.
I was told before the procedure that the filler would just soften the wrinkles that I had and I was just hoping that the filler would of filled them in more than they did.
bonnie very knowledgable. front office seemed fragmented
I was not expecting to see visible results after my first laser hair treatment and I ended up having more than expected and smoother skin! I was highly satisfied with my experience due to the timeliness of the appointment, the kind staff and cleanliness of the environment.
Ellen was excellent. Unfortunately, I have to see dermatology for removal of many of the milia near the eye. I understand that this is not Ellen's fault and she truly made an effort to remove the ones she could.
Stunning results. All my friends now want to get lip fillers as well. I cannot say thank you enough to Zak and the other worker who was there during my spot (can't remember her name). Both were so nice and explained everything. I absolutely love the results and all the staff. I cannot speak highly enough of this company. Thank you again for all that you do!
Bonnie is extremely knowledgable and always professional!
amazing skin!!! Which is really important to me. Ellen is amazing, I love her knowledge and professionalism and always does a great job. I am a younger patient and I like that she is conservative but effective with my skin concerns
I'm no longer self-conscious about people looking at the bumps on my face wondering what they are. My skin looks amazing. Ellen was effective in removing the milia from around my left eye. She was concerned about bruising, and damaging my skin, but everything worked out beautifully! She was able to remove two very large milia and I have no remaining marks.
Bonnie is professional, patient and good at explaining info. I feel like she is very experienced at what she does and I trust her opinion. She's concerned about the individual and provides honest feedback.
My sun spot is gone! Anna was highly professional and paid close attention to detail. I have already recommended her to friends.
Easy? Convenient and I felt very comfortable. Would definitely recommend this office in the future.
I look and feel beautiful and confident! I have been a client for several years, for both my dermatology and cosmetic beauty needs. I have in that time moved from the Pittsburgh area, but continue to travel to AcquaBlue because of the quality of service provided and the wonderful support staff. Continued success!
I am no longer hiding my forehead wrinkles with my hair style! No more insecurities. Very quick appointment- always feel that I am being very informed during my visits. Love my results... always a confidence boost when I leave the office and see my results.
There was almost no down-time. I believe the icing and care after the treatment made a huge difference in the down time. Have had procedure before another place, and had problems with down time, swelling , etc. Did not experience that this time. Had problems previously with contact pre-treatment. Didn't have scripts day of procedure. Miscommunication - phone - assistnat. - Bonnie is the very best. However, the result isn't as much as expected, since I only wanted the lightest treatment. I do have rosacea. Would definitely do again.
Knowledge and friendliness. Very comfortable with all staff. My visit was very pleasant.
Skin looks a little younger Ellen is very knowledgeable and does a great job. She is also concerned about my comfort level during treatment. She's friendly and has a great personality for the job
I was rushed though the pre and post facial. What was supposed to be a relaxing, stress free and healthful experience was a not really. It was nice, but I had no time after to even use the restroom or even comb my hair. I do appreciate Helen taking the time to help me out with s facial cream
I was expecting better results however Bonnie assured me it could take several times to get there!
Bonnie asks questions and examines the hair growth to figure out a plan for the best results. I have been seeing Bonnie for awhile and have always been extremely happy with her. She is sweet, professional, easy to speak to, makes you feel comfortable, and very knowledgable. I can't say enough great things about her!
The treatments that they provided helped to lessen the scar appearance. I did not have to wait a long time for the appointment to begin. I was concerned about the scar that was not healing after the removal of the skin cancer in June. Both Zac and Bonnie were professional, friendly , and knowledgeable.
Staff was friendly.
BONNIE IS GREAT, I ALWAYS CAN COUNT ON HER TO UNDERSTAND MY NEEDS I look better
Always feel comfortable and know that I'm in good hands
Lifted brows Nice office staff, pleasant and accommodating PA. Very good care. No waiting
Not noticeable, gradual Zak listened and was very targeted with the areas that needed addresses.
Results were excellent. Zack was friendly and knowledgeable and discussed all concerns and questions I had.
I have deep acne scaring. The halo was a NeW feature that was only used a couple times on patients with great results. The benefit was little recovery time. I was told it would improve the appearance of the scaring. But Was told I'd probably need to have it done twice to get optimum results. I did the procedure b I did get a nice glow and overall even skin tone after the procedure but the acne scarring did not go away at all. and the procedure was expensive - I would have expected better results or another type of procedure that had more testing on the depth of its results. The procedure was expensive. What if any treatment is there for acne scaring that is tested and true? I do get Botox regularly there and very happy with those results. The staff Bonnie is very nice and caring and I know she wanted to help me with my scaring. Unfortunately the halo was not the right procedure for me.
Bonnie is great. She is always professional. I just hope the treatment works.
It was very relaxing and the procedure was done in a professional manner. My face felt very good afterwards,
Anna was very knowledgeable and very helpful when explaining the procedure and aftercare.
This is my 4th visit to Ellen for IPL treatments. I also had a BBL on the chest, which was great. Ellen is the only aesthetician I will go to for these types of treatments. She's knowledgeable, friendly and helpful in every way. Ellen is the reason why I come to Acqua Blu. Thank you! I love the brightness and clarity that an IPL brings to my skin.
Bonnie is wonderful ! I feel so much more confident and younger.
I look younger! Bonnie listened to my concerns and addressed them accurately and was very thorough in her discussion with me.
Smooth and easy process. Very nice and professional provider, made me feel at ease. It is working.
Professional and friendly staff/knowledgeable and willing to discuss & explain based on my inquiries/clean, calming environment/ease of making appointments/on time appointments. I get the expected results and if not, I can come in for a more reasonably priced touch up.
Ellen explained all steps of the treatment & was highly professional. Smooth moist skin.
She was very nice ,professional quick and painless.
Process going as planned. Great.
Very professional and knowledgeable staff.
Anna is on time with her appointments, I feel comfortable expressing how I feel about my skin and what I would like to improve. She is professional, friendly and warm.
From arrival to departure treated with professionalism and attention to comfort.
Yes. This is my second time working with Bonnie and receiving Dysport. Bonnie guides me with a clear understanding of what my goals are and with honesty and professionalism. I trust her and enjoy being her patient.
Yes, I have visited Bonnie in the past for spider vein treatments. She is wonderful!
Bonnie was so helpful. She taught me things I did not know; e.g. Retin is a good fill in where botox doesn't remove all. I purchased the Retin.
The skin on my face felt amazing. One friend thought I had face work!
All of my experiences with Aqua Blue have been positive, from the knowledge and care of the doctors, PA's and aestheticians to the esthetics of the office environment.
It was quick, professional & effective. Ellen is always very good and helpful with recommending future services.
I was very satisfied Bonnie is so knowledgable in what she does!
Office staff always pleasant. Ellen is always pleasant, easy to talk to, makes you feel at ease with the procedure. She explains everything well.
Receptionist were very kind and efficient plus Bonnie Russo always does a wonderful job. I always recommend her
Bonnie is the best and I trust her implicitly.
yes just not enough times to be available tomake an appointment
Anna is fantastic. Friendly, open, and caring - she couldn't have been any better!
My appointment was all I could ask for. I did not have to wait long, front desk was very pleasant. I was taken on time and finished quickly, but not rushed. Bonnie explained everything ahead of time and treated me like family.
I am the most concerned about 2 specific areas of hair removal on one was not treated. I thought she was a little too conservative in treating border areas of my legs
The physician's assistant has treated two of my daughters. I was very impressed by his level of expertise in his field, and I would see him any time I have any dermatologic issues.
Yes! Ellen is always willing to explain what she's doing and the benefits. She's extremely knowledgeable and very approachable and offers suggestions for other treatments.
I love Amanda..she does exactly what I ask and really seems to know what is best for me.
The PA realized my needs, asked questions, was clear in what she wanted to accomplish, made sure that I was comfortable during the procedure, and was sincere in wanting excellent results for me.
Didn't remove all the hair on upper lip, only most of it
Bonnie has done Dysport previously, this time she used Botox and it works better on me, didn't need to come back for a touch up. Bonnie is great, makes me feel very relaxed and confident with her skills.
The doctor spent about 15 minutes at the start trying to find the photos she took at my last appointment. Also, she appeared to be just trying random laser treatments without knowing which one would work best.
The laser hair removal has been very effective, and Anna has been extremely knowledgeable and has done an excellent job!
I was hoping for more results. Im confident its me being over critical.
I've been seeing Bonnie for several years. She is very knowledgeable and takes time to explain the cause of my skin problems and all possible treatments. I'm very happy with all the services that I have had at Acqua Blu.
Ellen excels in knowledge of her area. She also has the ability to provide product recommendation.
Ellen understood what I wanted, made recommendations, provided the service and it took care of the problem. She was very professional.
It's always such a pleasure to go to either the USC office or the Wexford facility. The staff is friendly, but not in-your-face. Zac and Amanda always take their time answering my questions; I've never felt rushed. They've both recommended products, procedures with which I've been consistently pleased.
Efficient and knowledgeable. No problems
Zak knows his stuff :-) and he is very personable!
Anna was very knowledgeable and provided me with an opportunity to purchase more services at a discount. She also gave me useful information on products to utilize moving forward. I am looking forward to my next session.
The staff is always friendly and professional. It is evident that patient comfort ability is important to the entire staff.
As usual, Zak was very professional, efficient and explained the treatment areas before beginning. He also took the time to introduce me to the PA student that was shadowing him.
Hair removal - too early to gauge effectiveness. IPL - Ellen was great. Still find stubborn brown spots that don't seem to respond
I have seen Ellen at this location for a few things over the past year or so. She is always very professional and she does a great job. She offers advice and recommendations for any services I get or have questions about. I would recommend her to anyone and will continue to see her for treatments (chemical peels, BBL). The facility is beautiful and always extremely clean. Everyone I encounter there is very friendly.
Clinician was very professional, caring and informative.
I look forward to my treatments with Bonnie. She is professional, knowledgeable and always takes her time on my treatments so that I know it will be the best result. She has always explained the laser hair process to me so that I understand what to expect from the treated areas. I recommend her services to everyone I know. She is wonderful!
Post procedure and afterwards results were exactly same as it was explained to me. The provider was very informative and she did help a lot right after the procedure which was very painful for an hour
Bonnie is professional and kind.
Anna was wonderful - very knowledgeable and put me at ease right away. She was extremely nice and personable. She answered all my many questions and made me feel good about my decision to have the procedure.
I believe professionalism is an important part of my experience in receiving treatments and is demonstrated each treatment appointment. It is also helpful the specialist who is treating me, understand my needs and comfort level.
I received exactly what I was hoping for. Currently, I'm struggling to get my Brilliant Distinction rewards to align with my services /products received. My BD account does not reflect what I purchased even after one phone call to the office.
Anna is very knowledgeable and likes what she does which is obvious when talking to her.
Zak was wonderful. He is always compassionate and knowledgable.
Bonnie was terrific and very professional
Love Bonnie, she is knowledgeable, professional, knows the product and how to apply it.
I am a returning customer. Friendly atmosphere, individual approach, customer orientation. Highly professional staff. And it works.
Explanation of procedure was good and the efforts to minimize the after effects was successful. The change to the skin tone variation on my face and neck.
Yes! I love Bonnie! I feel like my provider knows what she's doing!
Ellen is always highly knowledgeable. This recent experience was great! I will see her again soon
I am a frequent client and have been highly impressed by all those I had contact with.
Yes - Anna was fantastic - very professional and knowledgeable. I'm greatly satisfied with my results - three laser appts so far - and my overall experience with Anna. She's a great employee to have there.
I think Anna was great - she was really easy to talk to during the procedure and it took my mind off the slight discomfort from the laser hair removal. Everyone was professional and helped me check in and out with ease.
Anna was really really nice and helpful; answering my questions.
I was pleasantly surprised with the IPL facial results. It did exactly what Anna said it would do. Not usually the case with non evasive procedures and cosmetics. I purchased another IPL that same day through your office. Can't wait!
the lobby/waiting area blows to cold of air onto you. Length of time it takes to check out. The computer system must not be user friendly.
I have never had a facial before. Was amazed at what a great experience it was. Technician was very kind and helpful in explaining my different options. Loved it so much that I purchased a package of thee treatments and can't wait to come back!
Anna does a fantastic job and is very polite and friendly.
Yes- Zak is great. Very skilled snd professional while also quite personable.
Have been treated by Bonnie on many occasions and always impressed by her professionalism and expertise on the treatment processes.
I was satisfied. I guess to be highly satisfied I would need more procedures on my skin.
I think her name was Ann. Wonderful girl. I'd ask for her again.
Anna listened to my concerns and went above and beyond to seek answers to questions that I had about ablative frame laser.
Very professional office staff. Great results.
Anna is very nice and professional. She does a great job.
Anna is very friendly and related to my needs. She ensures my comfort throughout the procedure
Very professional technician who is very knowledgeable and skilled.
Ellen takes the time time to be very thorough. She also shares new products and procedure information.
Anna was very good at listening to my needs and explaining the procedure. During the procedure she was good at targeting the "worst" spots specifically, as well as asking about pain and heat sensibility. The procedure went great, and I got really good results!!!
Was very satisfied, Ellen was so nice.
professionalism and office environment were high quality throughout.
The laser machine(s) ate top of the line and worked better and faster than laser treatments I've had elsewhere. Additionally, Ellen is very professional,efficient and knowledgeable.
Everything was very clean and professional. Great staff!
Anna is a very thorough technician and made the process easy to understand.
Anna does an amazing job. I'm always very satisfied with my experience with Anna.
I was at the office for my Husbands consult and asked if they could squeeze me in for fillers. There was no issues and no wait time. Zak was great!
it was a very nice facial and was very relaxing too.
Bonnie was professional and friendly. She understood what I wanted.
Zac is highly skilled in his job. He listens to what the patient wants and satisfies the client.
The staff were very courteous and efficient. Very aware of my comfort and needs.
Bonnie Russo gave me a wonderful consult and suggested the right treatment for my facial issues/concerns. Everything she said about how the treatment would go happened and there were no surprise issues. I am very satisfied and am looking forward to returning for future treatments.The best thing about my treatment was the lightening of my red capillaries around my nose and the lightening of my sun damage
Ellen was great. She explained every product and why she was using it during the treatment. The chemical peel she chose has shown amazing results to my acne scarring. I would recommend her to anyone having the same problem! Overall great experience and results.
Bonnie takes the time to explain procedure and makes good recommendations with respect to future needs.
I have neem seeing Bonnie for a year. She is helpful, professional, and the results are great.
Anna is very professional and procedure went well. Office very clean and comfortable. Had some problem with scheduling appt. I want to return but at this time my mom is under hospice care and is dying. I need time with her.
I was highly satisfied with Zaks experience and opinions.
Bonnie. Bonnie is the reason I am so satisfied with my experience every time. She understands my needs and works very diligently to ensure I'm pleased.
she listened, she recommended, she reviewed concerns to watch
Anna Manion is wonderful. So professional and personable. What a wonderful addition to your staff!
I always receive the highest level of professionalism when I go to see Dr. Heil and his staff. My questions are always answered and I am provided with many options that serve my needs.
She took her time and did a very good job, she made sure she didn't miss a spot. I was made to feel very comfortable.
I am still experiencing some brow furrowing even after the botox - between brows.
The staff was very professional and friendly. I was very satisfied with my entire expierience.
Procedure has been highly effective. Very pleased. Anna has been wonderful to work with.
Ellen does a wonderful job, and I'm also very satisfied with your laser hair removal equipment.
I wish you had evening hours or Saturdays in your Wexford office. Hard to leave work to get in with Zach.
Everything was explained to me clearly, the procedure went quickly and follow up instructions were thorough and clear.
Need to improve communication about discharge care and better prepare the patients of what to expect to look like after the procedure. I did not know how long to be off work because I wasn't prepared for the amount of recovery time I needed. Need to take into account the person's professional and discuss with them the downtime before the procedure.
Anna very knowledgable and fun to talk with.
Dr Heil and the staff are very professional and service is A1. Dr Heil is very attentive and explains problem very well
Anna has been awesome
I was highly satisfied with my experience! In fact, I have referred you to many family & friends; which 2 of my family members have appointments already. I appreciate your friendly and very knowledgeable professional staff with the most recent up-to-date procedures & technology, including the online registering system & appointment confirmation.
she does a good job, pleasant surroundings
Anna was great and made me feel comfortable during my procedure. The reception and scheduling staff were all very pleasant and welcoming.
Everyone was friendly and professional. The facility was clean.
Results even better than expected but was well informed about the post op stage of healing and IF you are realistic in your healing stage then the beauty of the results await yoy
I was very pleased that Anna took time to talk to me about my skin. She was very compassionate and knowledgeable, making me feel very comfortable
I have never had anything other than a wonderful experience with every visit I have had to Premier Plastic Surgery. It is a easy and pleasant experience scheduling appointments, and I do not believe that I have ever waited past my scheduled appointment time. Every support person has been kind and engaging. Zac is always professional and I do not require numbing because of his skill doing the procedure. I also am a patient of Dr. Anna, and I enjoy the same treatment. Lastly, I travel 90 miles too see only them!
Doctor and staff always are highly professional. I have had a very satisfactory outcome as a result. Kudos to all! Many thanks.
1. Your front desk staff were very courteous and efficient. 2. Your medical staff were knowledgable and professional. 3. Overall experience was very good.
I was very impressed with your operation. I look forward to letting you keep my face beautiful????
I ALWAYS FEEL SATISFIED WHEN I LEAVE! BONNIE IS FABULOUS, AND VERY THOROUGH! I APPRECIATE ALL HER PROFESSIONALISM, AND HER DESIRE TO HELP HER PATIENTS!
Yes. It was relaxing and I look forward to the benefits.
Anna was excellent - very patient with me - I don't handle pain well and the hair removal was painful.
The staff is friendly and the physician assistant is always on time.
Dr Heil is a highly skilled plastic surgeon. But, most important, he is friendly, willing to listen and answer every one of my questions. His treatments are never "overdone." Results are soft, natural and beautiful. I love that fact that he believes in natural results. He also did my breast lift and reduction and his talent surgically is even more amazing. I would recommend Dr Heil to any of my girlfriends and family members. He is the best!
Bonnie uses the right amount for a natural yet youthful look. Not overdone.
I love Bonnie she's super friendly and very knowledgable but able to distill the info into lay mans terms. She puts you at ease & remembers you. She also takes time to prepare you for what's going to happen in the short & long term so there are no surprises or disappointments.
I was very satisfied with the result obtained from the laser rx. Anna was gracious, knowledgeable and very conscientious. I really enjoyed my appointments with her and hopefully will be a repeat client in the near future. The rooms were clean and everyone I saw was friendly and helpful. I have recommended friends to your site and will continue to do so.
we were there to discuss fixing an issue which arose from a procedure
Zac has the best bedside manner. He is always very sweet, laid back, and comforting. He has been there for me after my major plastic surgery a few years ago to all of my recent appointments for dysport.
I thought that Anna was wonderful and very kind and did a very nice job!
Zak knows exactly where and how to administer Dysport! I always get the results I want!
Very satisfied with Bobbie's knowledge and expertise. She is professional and friendly. I felt very much at ease and was very happy with the results.
My experience was fine. I do not give out the top rating very easily because I feel that gives the staff/place of appointment no incentive to keep improving.
Office is inviting, staff is welcoming and not condescending (like other offices I have been to), Anna is great and efficient.
Yes! I really enjoyed talking with and being treated by Ellen. She was very professional and explained every aspect of the microdermabrasion experience, and was very pleasant and engaging.
I've been coming to the Pittsburgh Spa for years and have always been completely satisfied with me treatment from Bonnie!
I found the treatment to be very relaxing. Ellen was great and explained things as she went along. I was really pleased with how my skin felt after the treatment.
The medical office is decorated beautifully. Everyone is quite friendly. I made the appointment to see Dr. Heil and instead, I saw the physician's assistant. It was not an issue for me as I like all the staff there, but for someone who thinks they are getting injected by the doctor and isn't expecting a PA, it may be a potential problem. Also, the wait times are usually quite long. On one visit, I watched an entire movie (The Blind Side) that was playing in the waiting area.
As for the staff and the Doctor - They were all great.
The whole staff from Dr. Heil and Dr. Amanda, Michelle, Joy, Anthony, Sandy etc. were awesome. Their approach kept me calm and feeling confident about the procedure. I was able to share a couple laughs with them at a time when I needed it. Thanks for making it a good experience.
Ellen was so professional and efficient. She communicated well and explained all steps in the process. She was very pleasant.
The professionalism extended to me every time I have a treatment is unparalleled. I love the ease in which the staff puts me into prior to the treatment. They take their time to listen to my concerns with sincerity. I always talk to my friends about the practice. It just feels good to know that I am given the best care.
Welcoming, friendly office personnel and staff. Calming and professional environment. Feeling of ease and assurance that I would be listened to, helped, served with care, by a highly trained medical team, and happy with the results of the recommended or requested procedures.
Bonnie is a great anesthetician! She is very informative and highly skilled! She makes a patient feel very comfortable and listens to what the patient wants along with giving her professional opinions. I highly recommend her!
Zac is really good at understanding patients needs.
Ellen took the time to explain procedure and answer my questions.
Service excellence and the treatment works
Bonnie is always very personable and informative. She makes coming to these appointments enjoyable!
Ellen made me feel comfortable
Great results. The staff was very thorough with explaining the procedure and answering my questions.
I always enjoy my visits and Ellen is very professional and pleasant.
Bonnie is knowledgeable, kind, and caring. Office and rooms are very clean
Ellen was sensitive to my needs. I was always seen on time. She told me what to expect, and delivered. I was treated like a valued customer from the time I walked in until I walked out.
It gave me the results I was hoping for.
The procedure was smooth and done with little or no discomfort.
I've been in for various procedures (and have had other procedures done in the past with other providers) yet my results are not optimal. I've also drained a lot of my budget.
Dr Heil provides the highest quality surgical incisions with minimal scarring after healing
The technician was very kind and was attentive, despite the fact that I came with a Groupon. If I hadn't been in the middle of a move, I would already have returned.
From start to finish, Bonnie is always professional, caring, courteous, and efficient. I feel very comfortable with her, and she has done an excellent job on the multiple treatments I've had.
Because the Aesthetician took the laser over a scar on my face when I suggested that it would irritate it.
Ellen is great! She does a great job every time I am there.
Anna is very professional & knowledgeable.
I was charged to fix the dysport injections that I had received previously. I only got an additional 2 or 3 injections and it wasn't as if I were a 1 time customer. It sounded like the person who took my appointment and did my paperwork listed it incorrectly and they are not allowed to alter those documents maybe?
As a physician, I appreciated the level of expertise provided as well as the free follow-up "touch-up Botox"...was not expecting that!
Ellen was professional and friendly and I have seen results from my treatments and have 3 more sessions to go.
Yes, the staff is alwasy helpful, nice and accomodating.
minimal wait time, in and out quickly.
Zak is very professional and knowledgable, does a great job and I always have the best results.
I believe Bonnie is very competent. She spends time in needed conversation. She is the best at what she does. Always am happy with my appointments with her.
This is the first time that I have had a facial done and Ana was amazing.
I was disappointed in the results of the HALO treatment. not worth the $$$$
The professional caring staff. Good people make the difference in any business. The entire process was wonderful.
Appreciated the time to have everything explained clearly.
I received great results and my comfort was high priority throughout the visit. The staff was friendly
Ellen was amazing at her job. She made me feal comfortable and relaxed. She is extremely knowledgeable with the procedure I had done and explained everything from the procedure to the effects and results perfectly. Her people skills are also amazing. I would recommend Ellen to any one needed work done.
The doctor was great! Very kind, nice and did a great job but the restalyne only looked good for about a week. My lines are bsck and it was a waste of $550.
Comfortable, friendly, knowledgeable staff
Just felt it was excellent!!
This is my second time using Dysport as I normally use Botox. Even after my second treatment, there was still a portion of my "11's" showing.
Zack is always easy to understand and takes his time with every procedure.
Doctor Heil always does a beautiful job on my lips and cheeks. I look younger and his result are natural. I would trust him with any aesthetic procedure.
Dr. Heil expertly injected botox to successfully diminish left eye blepherisma.
Ellen is very professional and knowledgeable.
Think I need treated at higher energy level - upcoming appt. will make mention. Office staff/reception - busy and a bit "dismissive" upon arrival. Scheduling is not always easy.
I have a very busy life so I was able to get in and get out quick!
The staff was professional and friendly, Bonnie was knowledgeable and put me at ease.
Painful and wasn't told about numbing until after my second treatment. Also the front desk people who do the billing always screw up something when checking me out. This time they didn't know what to do, so I had to drive to Wexford from Upper St Clair so I could submit my payment
Have worked with Anna at another service provider and was thrilled that she is at your location. She understands my needs and how my skin reacts to treatments.
Elen is great--knowledgeable and understands her clients skin. It may sound weird but she knew after my first visit and applied the right level of penetration.
The provider is excellent. Her professionalism more than compensates for the difficulty scheduling and my appointment being lost
Ellen is great. Pleasant ,knowledgeable and professional. i am always happy with the results
The timing of when I was told I would see an improvement was spot on. I went back 2 weeks later for a followup and Zac agreed with me we needed to do an adjustment.
Every time I have an appointment everything is organized and everyone is really nice. I have only seen Ellen and I love her she is very nice, realistic and really listens to her patients. She also really puts you at ease and make you feel comfortable.
No reviews found