Very easy. Great staff. Very good experience.
Drea is very professional and caring. The price is reasonable and I am very pleased with the result.
Bonnie explains everything and is honest and realistic when setting expectations.
I was pleased with the results and Anna is wonderful-even though the procedure is a little uncomfortable, she helps you through it and is so supportive and nice.
Zak and team are always very nice and explain the procedure and what is to be done.
Drea has great bedside manner. She gave me exactly what I wanted and was open to discussing different options with me. She also knows I am interested in injectables as a potential career path and talks with me about this.
I know how experienced Bonnie is and she was wonderful so was Melissa.
Bonnie was professional, knowledgeable, and nice! Staff was great.
Very thorough explanation of the procedure.
Doctor was very professional, took time to explain the procedure, took care to monitor my pain levels and pace me through the procedure.
Drea is great. She is very thorough, courteous, and takes time to make sure all my questions and concerns are addressed.
Bonnie Russo is exceptional, knowledgeable & compassionate. She's the best! So is Theresa who scheduled my upcoming procedures! She went above & beyond also. I scheduled my inital appt. over phone with Renee, and she was great too. Can't praise these ladies enough. Have recommended to all my friends.
Bonnie was very thorough with her explanations and made me feel comfortable throughout the process.
The staff throughout the process have made me feel extremely comfortable and well taken care of. I couldn't ask for a better experience.
I liked that Zak was upfront with me about what I needed to do in the future. He was honest. When you're an aging woman in your late 50's you need that.
Excellent! Professional! Highly recommend Zak for any type of treatment
Bonnie was so great to work with - very friendly, knowledgeable and professional.
Drea is knowledgeable professional and welcoming. I felt completely comfortable with the procedure and am happy with the results thus far.
Bonnie is so consultative and open...she truly wants the very best results for her clients.
The procedure went smoothly and was as comfortable as possible. Last it went quickly.
Drea is amazing, I wouldn't trust anyone else and I've been to a million places. I feel like she's the first provider that's actually listened to what I want and gave me helpful advice.
Anna always takes the time to listen to my concerns & recommend the best course of action. She concentrated on some of my more troublesome areas this time. I trust her opinion and expertise.
As usual, Drea is excellent. She addresses my concerns and I always leave happy.
Drea is thoughtful in her approach to my needs and offers options in order for me to obtain the results I am looking for.
Drea is awesome, answered all my question and was super friendly and made me feel comfortable and relaxed during all of my appointments.
Drea is wonderful and makes sure I'm comfortable.
It always feels like I am with family when I come for treatments at Acqua Blu. Everyone is so compassionate and professional!
Looks great when it's done and my skin feels soft.
Everyone is patient and willing to answer questions. I'm always greeted with smiles.
Drea is very thorough spending time to answer and address any concerns in addition to performing the procedure with care and accuracy. Drea wants to see positive results and will do what it takes for the desired results.
Anna is very conscientious and thorough.
Very pleased with the results from my first round of the CO 2 laser treatment. Definitely getting a second treatment and a third!
Very welcoming environment. Punctual. Clean. Quiet. I have been a client of Bonnie's for several years. Very pleased with service received.
I explained before having this service that I could not take off work, she said no problem 3 days max. It was 2 weeks! When I confronted her, she said oh sorry and was clearly upset. I was sent home with out pain medication and was out of my mind in pain. I then in the follow up had to point out I had an infection on my face. It was infentago and had to be on antibiotics. My face is still not healed according to my dermatologist and it has been months. I was not told I needed special cream until the day after and had to overnight something. Not a good experience. She was so good on another procedure but not this one.
Bonnie was very informative and explained in detail the procedure. Good personality and made me comfortable through the procedure.
Drea is wonderful! She makes you feel relaxed and comfortable and always explains what she's doing. She also shares what treatment will have the best benefit.
Bonnie is nice...she really wants to help with issues.
While the laser removed some brown spots, it left white spots in their place. White is less noticeable than brown but not what I was told would happen.
Always on time, thorough explanations, kind & patient personality.
Anna is so kind, she is very professional & she does a great job!
ABSOLUTELY!!! I am MORE than highly satisfied every single time I come to see Drea! I love her! She is always honest about the treatment she thinks is best for me -- she's kind, caring, so sweet and always makes me feel so much better about myself -- !! And I know she's genuine! What an AMAZING talent she is and such an AMAZING, caring person on top of that! I am SO HAPPY I found her! I will recommend everyone to come see her -- she's the ABSOLUTE BEST!
Drea goes above and beyond -explaining everything-treating my skin and performing procedure to get the maximum outcomes.
Not sure what my procedure was called but it was to help get rid of sun damage and brown spots and my face looks terrific.
Anna is always so professional and makes sure that you are comfortable during the procedure.
Drea was amazing!! Very down to earth knowledgeable and honest!!!
Practice always makes you feel important like one of the family. Very informative; answers all question; makes sure you understand.
Drea was wonderful. Honest and very willing to explain the treatment and expectations. The whole experience was great.
Zak was very helpful in answering questions and efficient in providing critical information.
Anna made me feel very comfortable.
Zak was very nice and explained very well, however he bruised my face pretty bad. I had this treatment done years ago with a dermatologist and never bruised. I admit the wrinkles look better, but I will not go back to him if I have a choice. I had another appointment with Bonnie that same week and she gave me arnica for my face. I appreciated her concern and attention.
Drea is very enthusiastic and knowledgeable.
Zak made the uncomfortable process as pleasant as possible.
Drea was very attentive and answered all of my questions.
Drea is always a pleasure to meet with. She is knowledgeable and informative but most importantly appears to love what she does. At this appointment she was excited about my procedure results, perhaps more so than I!
Bonnie always does a wonderful job. She is very knowledgeable and makes me feel comfortable during my treatment. I always recommend her services to my friends and family
I am very happy with all of your medical services and professional staff. This is an exceptional place with exceptional people.
All and any services performed at Premiere are always done with 100% perfect satisfaction
Bonnie is an excellent communicator. She was extremely helpful in making recommendations for current and future procedures. I felt she was knowledgable, experienced and most importantly, honest, in her recommendations.
Drea is friendly and knows just where to inject the Botox for the best results!
Drea is very good at what she does. Knows exactly how much Botox to put and in the right area so I get the effect I am looking for.
Drea is amazing. And always appreciate seeing Dr. Heil as well.
Bonnie was delightful, knowledgeable, and professional. She answered all of my questions and performed the procedure with skill and confidence.
I have been seeing Bonnie for awhile for Botox and a few laser procedures. I am always very pleased with the results. Everyone I have had contact with are very professional, friendly, and I am pleased with results every time.
Zak is an excellent injector and listens extremely well.
Bonnie is taking her time and placing a great deal of effort into helping with my scarring.
I had this procedure done without topical anesthesia. I suffered no pain, no brusing! Just beautiful results.
Zak is one of the best providers when it comes to Botox treatments.
Bonnie was very thorough in her explanation of planned procedure.
Vein in leg did not go away after two months.
Bonnie was wonderful. She kept me explained everything she was doing the entire time and made sure I was as comfortable as possible. She made sure I felt completely comfortable with leaving how things were progressing and let me decide when I was ready to go.
Love Zac! He always is honest, takes time to listen, and takes care of my crows feet and forehead wrinkles!
Zak does the best job with fillers, better than some MDs that have performed the same treatment. He is consistent and I would but go to anyone else.
Drea is always very thorough and makes me feel very comfortable.
Yes I was highly satisfied. Bonnie was fantastic, she made the whole experience pleasant.
Drea was very informative and addressed all my concerns.
Bonnie is highly consultative and open. I appreciate and respect her professional expertise and humility.
Drea is very enthusiastic and pleasant to see. She is very knowledgeable and makes me feel at ease. I appreciate her suggestions and candidness.
The area we treated still has the bumps. It is better but they are still there.
Drea is a total package!! She is so knowledgeable and skilled. She is also incredibly personable. I've been beyond pleased with my results. Thank you!
Professional service, detailed, specifically listened.
Very professional and explained the procedure clearly.
She was AMAZING. Very knowledgeable about the product.
Anna is always professional, but friendly. It makes what could be an awkward experience more relaxing.
Every one there is so friendly but professional.
I was in and out, super friendly staff and my Botox looks amazing!!! I love Premier and so happy I found this practice!
Bonnie explains everything she's doing and takes time to answer any questions you may have. She does a very gentle and professional job. She knows her skills and her knowledge.
Had a very pleasant phone call when I booked this consultation and I had the same experience when I arrived. From the second I walked through the door until stepping out, I was treated with the utmost respect and care by the front desk staff and Drea. Drea took the time to answer all of my questions and didn't make me feel rushed at all. She was totally open and honest with me about what to expect. I feel confident that she cares about the results her patients experience. I will be booking with her soon.
Bonnie was great! Explained the process and provided great information.
The way that Bonnie consults and is so open and honest...very sincere.
Bonnie thoroughly explained the procedure and I scheduled it for December.
Anna is very knowledgeable and passionate about the services she provides. She is also very kind and personable.
Drea is a not only extremely knowledgeable, she is friendly, which makes the procedure, which can be painful, fly by. I enjoy every visit and look forward to seeing her each time I come in for treatment.
I am seeing very good results.
Anna spent the time to explain things. It was timely, painless and she gave suggestions for future but wasn't pushy.
Bonnie was on time, and is always pleasant and does a good job.
Extremely satisfied - would highly recommend.
Drea is outstanding. She has transformed the appearance of my skin to much smoother younger and healthier completion.
She was so nice and took time to learn about some of my compounding issues and offered ideas on how to tackle them.
Dr. Heil and his team are the best. My expectations have been exceeded throughout the process to date with the procedure and follow-up. Office and all staff are total "pros" and very friendly. I would recommend to anyone seeking FUE hair transplant.
Every single visit I am treated with respect. Everyone is so helpful and understanding. Before every procedure, it is explained to me, in detail, and all my questions are answered. I feel like myself again. I look in the mirror and smile.
Anna is professional, friendly and does an excellent job. Love getting rid of peach fuzz on face.
Everyone there is so kind, very helpful, and always professional.
Bonnie is very personable and explains what she is doing and why.
Zak understands what my desired outcome is. I like to look natural and not overdone. His work is excellent. Procedure was fast, thorough, and totally painless/uncomfortable. I felt no pain at all, and the results are amazing. I love how my undereye area doesn't look puffy anymore.
The PicoWay has great results. [Single best thing is...] That there is virtually no pain and it yields amazing results.
Great experience. Professional and love the results! Drea is amazing at what she does and also very personable.
Drea always listens to my concerns and helps me make an informed decision. She is extremely compassionate and professional. Drea and the staff always make me feel special. Results of my procedure are great.
I have been coming to Acqua Blu for several years. Have always been extremely happy with the results. Zak is always honest and never administers more than he thinks is necessary. He knows I like it to be very subtle and not overdone. Thank you! Quick, painless and love the results. I like that I can come back for rechecks if there is an area that needs touched up.
Drea made me feel very comfortable which made the process a lot more pleasant. She explained things very thoroughly and I felt like she genuinely cared about the procedure and its outcome. I saw a huge difference with just my first treatment and plan to start the follow up treatments after my wedding.
Anna is wonderful to work with! Very knowledgeable and helpful. I have received compliments that my skin looks younger.
Everyone there is so helpful, friendly and informative- Drea is absolutely amazing and cares about how you look, and does such an amazing job. My eyebrows are raised, no wrinkles, and full natural looking lips - I love it.
Bonnie is very thorough. [Single best thing is...] Results.
Process was quick and successful. Hair was removed.
Drea is extremely professional and is so versed in cosmetic surgery and injections. She has the ability to convey information about the process and the procedures In a manner that eases any and all fears. She is absolutely wonderful and I look forward to her insight in making me look and feel better about myself! She is an asset to your office.
Friendly service. Great environment. The atmosphere is really calming.
The results were great and very professional.
Drea was sooo very nice and comforting. [Single best thing is...] Looking a little better
Anna is very good at what she does and my face always feels good afterwards .
The procedure was much more painful than expected and the results much less than expected.
After 6 weeks, my skin is still peeling in 3 of the areas which were treated. Therefore, I don't know what the final result will be. Also, your paperwork said that the areas treated would be done peeling in 3 to 5 days. That was completely wrong as the majority of the peeling did not stop for 2 weeks and some is still continuing 6 weeks later.
Love Bonnie! Some of the spots darkened and disappeared as expected. It took several weeks for this to happen. This survey has continued to press for feedback when the process is still ongoing.
Anna is very nice, explains everything and the end results were great. [Single best thing is...] The softness of my skin.
[Single best thing is...] The final outcome. The appointment and first time for lip filler seemed to have enough filler when I was scheduled with Drea, but after 5 days just didn't seem to have enough. I called back and got rescheduled to have more done with Zak and they turned out great. I appreciated that the staff Got me back in quickly and took the time to give me the result I was looking for.
Anna was knowledgeable and professional. I have used this facility for other services and have always been pleased with results
[Single best thing is...] Lips are NOT over done. Also - if he doesn't think you need filler in a certain place he will advise against it. He is there for a good result not the money. Zak is very skilled With both filler and Botox and I trust him. He has been doing this for years. I have gone else where and have paid more or less but there is no one better. Hands down - and I not a newbie at this
I am very satisfied with the results and believe the results are because of Bonnie who performs the treatment. [Single best thing is...] Having Bonnie perform the treatment
Anna is wonderful and I'm very happy with the outcome of the treatment. [Single best thing is...] Less hair.
I was very pleased with my treatment and results ... this is not my first visit with Zak. He is very thorough and explains what he is doing, and what the results will be. I will definitely be back for another visit!! [Single best thing is...] Everything!
Bonnie is very knowledgeable and friendly. It met my expectations of softening my scowl line in between my eyebrows.
Bonnie was kind and supportive as I was scared about treatment. She explained everything and talked me through the procedure. I felt extremely confident that she knew exactly what she was doing and very experienced. Will continue to see Bonnie for additional treatments. [Single best thing is...] Confident that I will get a brighter more youthful glow on my face.
Drea is awesome. She listens to my concerns and offers expert advice. Drea is very knowledgeable and kind. It is a pleasure to work with her.
I was highly satisfied because I always know that the staff knows what's best for me & will do a fantastic job with my procedure!!
[Single best thing is...] The end result. I went in for lip fillers and the entire process from walking in the door to our was amazing. Staff was very welcoming and personable. Zak was educated and experienced. The procedure was painless. The filler that Zak suggested feels amazing-- so soft I can't even tell it's there
Drea was very nice, she worked hard to get the Coolsculpting machine exactly where I requested despite the difficulty of trying to get it in place and keep it there.
Bonnie told me step by step what she was doing ,and she was very professional, and friendly I was very comfortable.
Anna did an excellent job! My skin looked and felt so much better. I always feel like I have better looking skin by maintaining it with treatments.
I healed very quickly . Noticeable before and after results.
I've had Laser Genesis in the past and could barley see any result. On my last visit, I could see a very good result almost immediately. It was very subtle, but noticeable. [Single best thing is...] I could see results around my mouth. The lines and wrinkles aren't as deep!
Bonnie was very experienced. This is my 7th procedure at aqua blue. My only issue would be more time spent on the healing procedure. I was sent with a piece of a paper & a kit. Healing is very important but no one really sat down & explained what to do. I had to call the office almost everyday for a week with questions. I am pleased with halo & Bonnie & will return. Thank you.
Drea is professional and friendly at the same time. I felt confident in her abilities
Bonnie has always given good advice and is thorough, always answered questions.
Bonnie always explains exactly what see will do. She also asks frequently during the procedure if it is too painful. She is very caring and also very professional. [Single best thing is...] Procedure done in a great setting by a caring professional. Also front receptionists are very pleasant.
Very pleased. Loved Drea. Very professional and I told her I had to be out by a certain time and she made sure I was out on time. Very happy. Drea was so friendly and made me feel comfortable. Wasn't really sure about the procedure and she made it easy.
I love your facility and your staff! I just love it when those pesky '11's" disappear.
Anna is great! She is very accommodating. She knows what she is doing, very efficient.
Bonnie makes me feel comfortable and explains everything and offers information on any other treatments I ask about. She is so nice. [Single best thing is...] Bonnie
[Single best thing is...] How my skin looked and felt. Anna is always professional and friendly
I'm always pleased with the results. Bonnie, Mimi, and the receptionist at the front desk were very helpful and friendly, made me feel very comfortable. When I see Bonnie it's like we are old friends, I always enjoy my time with her.
[Single best thing is...] Drea made me feel comfortable and made me look amazing. Great experience!
Technician took care and seemed competent, facilities were very nice and clean.
Anna is knowledgeable and always a perfectionist. My face feels so soft and my skin looks great.
Bonnie understands my needs and provides me with optimal results.
Yes .. Zak is always great. Quick and painless.
I have always hated how thin my lips were, I felt they weren't proportionate to my facial features. I was hesitant about fillers and Drea was absolutely amazing. The treatment was painless and the result was AMAZING!! I'm so pleased with my results!
I am always please with my visits to the office as everyone makes you feel welcome and comfortable.
Drea does an incredible job!! She makes the experience pleasurable and positive! She finds the right treatment and makes it work. She explains everything, while providing helpful information. It's definitely a spa treatment atmosphere. LOVE it! [Single best thing is...] Drea's encouraging and knowledge. I've come to trust her!
Anna is always on time, she does a great job! Been going to her for years for various services, wouldn't think of going to anyone else.
Bonnie is the best. She is a most skilled professional who explains everything clearly. Bonnie always monitors my treatment and follows up with the results. She is so thorough and knowledgeable,
Good result. [Single best thing is...] Line by my eye faded a lot.
I trust Bonnie that the procedure will do what she says it will.
[Single best thing is...] The minimizing of the wrinkles in my face. Anna, knows this can be painful and what areas on the face are more sensitive than others so she does those areas first to assure the numbing process is still in full effect.
Drea is excellent at performing the procedure and takes great pride in the outcome of her work. it makes me feel like I am in very good hands and totally relaxed about the procedure. [Single best thing is...] My skin looks great. My friends have been asking me for tips because they notice the difference.
Quick, easy, and immediate results!
I was a few days over the 14 day grace period for a touch up. It was around the holidays and most of those days you probably would've been closed. And I myself didn't realize I was too late. I made an appointment to come in saying it was for a touch up from my last appointment. If I would've known I was over the allowed days and was going to be charged yet again after a small grace period, I wouldn't have went to the appointment.
The PA was friendly, informative and explained the procedure and benefits as well as disclosing that it does not work in some patients.
Everyone is like my extended family! This place is very special! Dr. Heil, Zak, and all the staff care so much about each and every patient. When I come to Premiere, it's like coming to see extended family.
Zak does an incredible job of making my lips perfect but never too dramatic that it looks obvious, I had zero bruising and very little swelling. He is theeee best! [Single best thing is...] The results
Drea is a professional and does an amazing job making sure she does not make me look like I have Botox that I look natural. [Single best thing is...] That I look better without look like I had work done - Botox
How knowledgeable and relaxing Anna made my visit.
Bonnie and her staff do a great job with pre and post treatment questions. She is excellent with explaining the entire treatment process and making you feel comfortable. [Single best thing is...] I love the Halo benefits of skin brightness and freckle/brown spot removal.
Informed me, step by step of the process. Caring, kind and professional.
Zak delivers consistent results every single time. I have been treated by Zak for a few years and he is consistently on time, has a delicate touch, always listens to my concerns, and delivers consistent results. I adore Zak!
Anna is very kind, detailed and friendly. Anna made me feel very comfortable in an uncomfortable setting.
[Single best thing is...] My provider, Bonnie, always gives me the results I want. I have been to multiple providers from other practices, and no one does my Botox as well as Bonnie. She is professional, kind, helpful, listens to my concerns, and I love the result every time. As long as Bonnie is still working, I would never go to another provider or practice.
Zack does and excellent job with injections.
I was very pleased with my results and Bonnie is great to work with. So positive
The staff was very friendly & made me feel comfortable, including the lady that scheduled my appt
Drea is wonderful! Does more for me than I even know to ask!
Bonnie does a great job. The experience is great, great results.
[Highly satisfied with] his overall personable attitude, knowledge and sincerity.
Bonnie is professional, knowledgeable, and courteous
Drea was absolutely amazing! She is so personable and is excellent! I am so pleased. I also saw Alyson this past year for laser genesis and she was equally amazing. You are blessed to have them on your team!
I absolutely was satisfied. I've been coming to AB for three years now and I see Bonnie. Bonnie introduced the BBL treatment to me but I was reluctant. She never pressured me but gave me her honest professional opinion. I had the procedure November 20th. I am so happy!!!! Bonnie is awesome!!!! Bonnie also does my Botox and again - she is the best!!!
Bonnie is experienced and good. Results are still ongoing.
I just LOVE Voluma. It gives my face a subtle lift that is only visible to me. I look rested and content.
Just as she did in the first treatment, Drea delivered results.
Drea is wonderful! She knows exactly what I want and delivers every time. She's knowledgeable and explains everything she is going to do. I got the result that I wanted and my questions answered regarding other concerns.
Very friendly and professional. Perfect result.
As always, I was seen moments after I arrived, and greeted warmly by every staff member I encountered. Zak is terrific! He is professional, friendly, and above all very skilled. He is exceptional, and a wonderful representation of Aqua Blu. Zak's application of the Facial filler is painless because of his skill, and leaves me looking 'fresh' and feeling confident!
Drea explained what she was doing before the procedure. She was very enthusiastic, caring, and excited about her work and extremely excited about the results. (As was I)
Bonnie is tremendously well educated, competent and caring. She understands what I'm looking for in a visit. I was also a bit late as I could not easily figure out the new location. She and the person at the desk probably felt quite frustrated as I was the last appointment of the day, but both were so understanding. IPL is fairly effective, at least on a temporary basis.
Drea was very professional & gentle. I'm very happy with the outcome. I had Volbella injected into my lip lines & it involved minimal discomfort.
I am still waiting for the final results. Bonnie advised me it takes time.
I just love Bonnie! She always takes great care of me and makes me feel very comfortable. She is very knowledgeable. I recommended that my sister see her for BBL, which she did and she loves Bonnie as well. She is the BEST!
Bonnie makes me comfortable through entire appt. no issues afterward. I have recommended her to others.
Everything from start to finish was a first class experience.
It is not a painful process but I do see small results. I am hopeful that the results will start to show more after my 5th treatment.
[Satisfied with the] consultation with Drea.
From walking in to walking out it was a great experience.
Always pleased with the results! Always have the feeling that I am special.
Bonnie is knowledgeable, professional, and makes every visit so comfortable. I continue to return to her because I trust her advice and love the results. My skin is clearer.
With Zak I know I would not need to come back for adjustment.
Receptionist was very friendly and Bonnie was very nice & professional. I always love the final results once my face heals from the procedure.
The injectable fillers for the most part gave me the results I was looking for. The PA was very helpful in explaining the results I would achieve.
Drea is very sweet and kind. She is very smart and helpful with everything I need. It worked.
Your office staff are friendly and efficient. Bonnie did a great job with my Botox. Results were perfect.
Yes, Zak is very attentive and helpful at all appointments. The results are great! My face looks wrinkle-free, but still natural.
Bonnie is great at explaining everything to me and everything she mentioned post-treatment happened, so I was prepared. She is always so delightful too in talking with her. She gets the human side of dealing with patients. I was actually going to have another procedure, but after my consultation, I went with another procedure. She talked through my concerns, what results I was really wanting, she even went into the "why" I was wanting to see change and that's how we came up with this plan. I always appreciate her advice. I am seeing much more even skin tone and kind of an overall glow. What I was desiring for my results is what I am seeing and all thanks to Bonnie for taking the time to listen to me and make a solid recommendation.
I did not get the results I was hoping for, still have many brown areas
Zach is awesome. Very knowledgeable and explains everything!! Love the way I look!!
This was my first of 6 treatments, my skin looked better than I thought the next day. Not as painful as expected, and brown spots flaked off after about a week.
Zak is excellent with injections. [Single best thing is...] I don't have to look at my wrinkly forehead for 5 more months!!
Anna is unbelievably talented! I have had many different treatments and my skin looks amazing! Anna is so kind and sweet, I love my appointments!
Dr. Heil is very informative with questions I have and he's the best at Botox injections.
I was highly satisfied because I know Bonnie and I trust her completely. She is very personable and very good at her trade. I wasn't rushed and Bonnie and the staff made me feel welcome and comfortable. And the results have been outstanding.
She put so much lip filler and I had to visit another office to fix it.
Drea was so professional as well as knowledgeable. She prepared me so well as to what to expect along the way during the laser procedure.
Bonnie was very experienced, helpful and knowledgeable. She recommended a cleanser that is working nicely.
I find Drea to be wonderful. She is personable, knowledgeable and warm-everything a patient wants in a service provider. I was having an issue with my treatment and Drea called me several times to see how things were going, how I was feeling and if I had questions. I cannot recommend her highly enough.
It was quick and easy. The Botox between my eyebrows is very effective, I love the result as the "11" that was developing was really bothering me!
Great results. P.A. took time to answer questions, explained procedure and follow-up very thoroughly. Wonderful staff!
Zak is the best! I trust his judgement and skill 100%. My lips are perfect.
Drea made me feel very comfortable. She also took the time to answer all my questions.
Anna is a perfectionist in her work. She is so easy to talk to and very knowledgeable.
Bonnie is wonderful-- I would never go anyplace else. I always recommend her. She is very knowledgeable, friendly and does a great job. It works! Minimal discomfort with good effects.
Bonnie is very knowledgeable and makes you feel at ease. Answers all your questions.
Excellent care. Time to understand my wants, needs & concerns. Exactly what I was looking for.
Bonnie is always on top of the latest and best results.
Friendly. Made me feel comfortable and as pain free as it could be.
Drea is professional and courteous. She knows what she is doing and tells you honestly what will work and what won't.
I was greeted immediately upon entering the office. Both receptionists were very attentive to me and very helpful with filling out my info on the iPad. I appreciated the amount of time Dr. Heil spent with me in explaining my procedure, and the results were amazing! He also gave me the option to come back in 10 days to discuss my results and or receive more Botox, which I did, at no extra charge. My all in all experience with Dr. Heil and his staff was a 10! I am very pleased with my results and will be looking forward to my next visit in December!!!
Bonnie is so warm and makes you feel so comfortable. She's delightful. I felt so much better about my body.
Drea really took time with me explaining the placement of Botox and how to achieve the best result. [Single best thing is...] a lot less lines around my eyes.
Fast, informative, and Drea listened to what look I was going for. I was not "over done"
Your facility is always relaxing and inviting. Your staff are friendly and make me feel welcome. I love the results of my Botox treatment.
Anna is always professional and provides an excellent treatment. My skin had a fresh glow.
Anna is the best. She is professional, friendly and my face looks great the next day. [Single best thing is...] How soft my skin is.
I appreciate Zak's honesty and willingness to answer questions. He did an excellent job on my Botox and Fillers. The results are exactly what I was hoping for. I was a little nervous about fillers since I had never had it before, but Zak assured me it would look natural and it did.
The procedure and after care was explained and what to expect. [Single best thing is...] Seeing the discoloration either fade and/or disappearing.
Very professional staff and office is beautiful. The best thing is Zak. He is very caring and knowledgeable. I think he's fantastic at injections!
Anna is always pleasant and caring. [Single best thing is...] Feel of skin.
Friendly service as soon as I came through the door! Everyone was friendly and professional, beautiful office, knowledgeable and trustworthy clinicians [Single best thing is...] Overall improvement of my skin and noticeable difference! Exactly what I was hoping to achieve.
Anna is the absolute best. She takes such pride in her work & does an excellent job. She also is always so pleasant. Anna gives an awesome dermaplane.
Zak is amazing and kind. he's very thorough with what he is doing and makes patients feel comfortable. I never had any lumps or bumps in my lip fillers! Zak is amazing!! I'll never go anywhere else!
Results are amazing. She is very professional and passionate about what she does.
I love Zak he's very personable and knowledgeable. Zak knows the exact placement to get me the results I expected.
Bonnie is great as a provider and very caring and knowledgeable. [Single best thing is...] making my facial skin improve, removing dark areas.
Bonnie was on time, professional, and pleasant. Good result.
Bonnie is a gem. She always makes me feel comfortable and explains the procedures. She is the only one I will go to. She is very knowledgeable and is always professional.
My results are EXACTLY what Zak said they would be, he explained everything thoroughly. This was my first time having a treatment done by Zak, everyone said how good he was...they did not do him justice. I would undoubtedly recommend him! He is the best!!!
She is super friendly and knows what she is doing. The Botox does what I want it to without looking like I had "work done"
Professional staff knowledgeable about procedures. Wrinkles and smile lines greatly diminished.
Anna is very professional and personable, she made me feel very comfortable and did a great job with my procedure
Gorgeous facility, kind people from the moment you step in the door! The results are perfection.
Yes! Bonnie is so knowledgeable and such a sweet person!
Bonnie does an outstanding job, and is always efficient and kind. I consistently come back because of Bonnie.
Bonnie was extremely knowledgeable and seemed very experienced.
Bonnie is absolutely amazing! I would not go to anyone else for laser hair removal. She is extremely knowledgeable and always makes me feel comfortable in a rather uncomfortable procedure. I would highly recommend her. I have more confidence now with better skin and less hair growth in my face.
Anna is amazing. She is very knowledgeable and takes pride in her work. I totally trust her for any procedure as well as her advice. My skin looks and feels amazing.
Bonnie is very knowledgeable and made me feel very comfortable. The procedure made me feel better about myself. Younger, rested looking.
I love Bonnie and also the newer laser hair removal laser that is not as painful as years past! I love the results!
Anna was great! My skin looks amazing, very happy with the results from LG. Overall my skin looks better.
The staff treated me like a human being and Drea is great at her job.
Anna is always thorough and pleasant. [Single best thing is...] How my skin felt and looked.
Didn't get the results I was hoping to receive.
Bonnie is the best and I really like the way she handles patients including me. I appreciate her maturity, and honesty in recommendations. [Single best thing is...] Improvement in face appearance.
Zack is incredible. He knows exactly what he's doing and how to make my face perfect.
Results were good. Bonnie is great, very informative, I looked really blotchy and red, but always felt confident that my choice of pico was good.
Zac is always professional and does a great job. No bruising.
Bonnie is excellent. She explained all of the steps involved and answered all of my questions. She suggested other treatments and products that would help my skin. She is extremely professional and knowledgeable. I immediately noticed an improvement in my skin.
Drea always has patience and listens to her patients needs. She was able to make me comfortable with a new change. [Single best thing is...] The volume in my lips I've always wanted.
Zac is always very kind. He explains what he will do. He's fast and efficient. I always feel relaxed knowing I'm in good hands
Gentle procedure that provides immediate results. Improved skin quality on my face including reduced pore size
Drea is terrific and was in and out of the office in no time. [Single best thing is...] being able to come back for touch up treatment within 2 weeks.
Anna was highly professional and provided suggestions for healthy skin care. [Single best thing is...] My skin glowed.
[Highly satisfied] because I love Anna!
Each experience at Acqua Blu has been outstanding. Drea and the staff put you at ease and make you feel important.
Informative consult & painless injections at a beautiful, clean location. Happy with my results! It tasteful and natural looking
I can't say enough good things about how skilled Bonnie Russo is. She has done numerous laser treatments on my skin and I have always been beyond pleased. I wouldn't think of going anywhere else. My neck is so much smoother now and more youthful looking.
Zack is so knowledgeable and always has the answer to any problem. I had some swelling in one area after lipo surgery and he injected a steroid into it and it has improved greatly. I have seen Zack on numerous occasions and his expertise has always been amazing. I couldn't be more pleased.
Very professional, personal and respectful to my elderly mother.
Ann is very professional.
Zak is great. I only schedule with him. Staff is good too. They seem much more organized than previously.
Drea's great. She saw me on time. Was incredibly friendly. And my results were and always are fantastic. [Single best thing is...] Just the perfection of Drea's work - I never need a touch up or follow up appointment. Her work is perfect. Consistently.
Zak always takes the time to listen to my concerns before and after treatments. He is very thorough with his explanation of the treatments.
Zak is amazing. He was recommended to me specifically by a girlfriend from law school. I have since sent one friend to him for fillers, and another friend has an appointment scheduled with him next month. He does a wonderful job and has an eye for this. I appreciate that he was able to speak with me about expectations and explain realistically how to get there without going overboard. Before I saw Zak I always bruised terribly for a week, but this time I was able to have dinner with my parents two days later with no comments. After two appointments with him, my lips are getting exactly where I want them BUT my mother somehow hasn't noticed (a big goal of mine, to not cause an argument lol) or if she has noticed, she has accepted the results without feeling the need to comment. Point being, he seems to be capable of finding that perfect place of "just enough."
Botox is a simple procedure that brings amazing results.
Drea is absolutely amazing. She explained everything and was efficient and knowledgeable. [Single best thing is...] Knowing what to expect during the procedure itself, and knowing what results to expect. Drea explained everything and answered every question.
After several treatments I do see a difference in my skin and the peeling does not last as long. [Single best thing is...] Much less facial hair and my skin seems softer.
Zak listens and offers suggestions. He is very honest and sets realistic expectations. Reception and checkout associates are lovely. Instant results!
Drea is very professional, detailed and on time.
Zack was great, got treatment for Botox, and again on follow up. Line on forehead still there. Think my forehead muscles are just too strong. Did buy two treatment special, so will use one more time in 3 months, give it one more shot.
Bonnie is great! She definitely tried to help me but...I feel what I paid for the Halo followed by a BBL did nothing for me. I actually have more redness and broken blood vessels or something now than before.
Drea was wonderful from start to finish! Not only was she extremely knowledgeable when it came to answering my questions, but you felt like you've known her forever after one visit!
Anna always does a great job. That is why I keep coming back. [Single best thing is...] I look younger.
Very relaxing & my skin looked great! Love Anna!!
Drea is so professional, organized and well versed in her craft. She made me feel so comfortable and was so knowledgeable of the product.
Zach is wonderful! I have been seeing him for years so he is very familiar on the best ways to treat me
Anna does a great job
The experience went as expected, the surroundings were clean and comfortable, the staff was cheerful and kind and everything was explained to me during the procedure. There were no surprises
Botox seemed to work and they targeted what they thought for the best results. It was right on time, got to see old friends. Family of Dr. Heil
Bonnie explains everything, is friendly and patient. [Single best thing is...] I can wear less makeup.
She is awesome - always professional, friendly and has suggestions for improvements. [Single best thing is...] Bonnie is efficient and thorough - I've been going to her now for 10 years and wouldn't think of going to anyone else.
I have never been treated so well in a medical establishment. Drea has helped me through it all :)
Every time I go I'm made to feel extremely comfortable which makes me comfortable with what I'm having done. Bonnie is very friendly and lets me know exactly what she's doing and I'm really very happy with the results and that I chose to go there. [Single best thing is...] How comfortable the staff makes me feel.
Zak listens to my concerns and is very informative. He is patient and ensures that I'm comfortable during my appointment. [Single best thing is...] My skin looks and feels great. I have a youthful look without any obvious signs of injections.
Bonnie is amazing..... Always pleasant, thorough, and professional.
I am starting to see results. I go back for my follow-up in October. If any additional treatment is needed it will be performed on this visit.
Drea was so sweet and patient. She answered all my questions, and I'm a really picky person so I'm sure it wasn't easy. The injections didn't hurt at all and nailed it the first time! [Single best thing is...] The results were perfect, I have no lines in my forehead but the brows can still move, which is EXACTLY what I wanted!
I adore Bonnie! I'm grateful that Bonnie knows exactly what she needs to do!
I was at Siena location. Bonnie is very kind and explains everything to you.
Anna was friendly and efficient. I was pleased with the results. [Single best thing is...] smooth face skin
The services and staff are professional and knowledgeable.
Zak is the best and cannot rate him highly enough. I have been going to him for about five years now I believe. His knowledge, skill and personality combined all make him exceptional in his profession. [Single best thing is...] Zak and fantastic results.
Professional courteous and great at his job. [Single best thing is...] it's natural! He is an artist.
I absolutely love Anna! Pretty simple. She is excellent at what she does. Love her
Bonnie is amazing. She is very knowledgeable and takes her time with her patients. [Single best thing is...] The results made me look refreshed without looking too stiff or plastic
Zak is excellent. He listens to the patient and explains why or why not to inject Botox in certain areas. My end result is very natural and wouldn't go to anyone else!
Relaxing and results looked great. [Single best thing is...] I felt like I could have stayed longer...it was just so relaxing.
I love Bonnie. She is always so thorough in understanding my issues with headaches and why and how the muscle structure works on my specific forehead. I had a treatment from another person there prior and I will only go to Bonnie now. She is the only one that took the time to really help me.
I love Anna's professionalisms and compassionate care. I visit the new location in the South hills. [Single best thing is...] Smooth, glowing skin
Anna is wonderful! She explains what she is doing and makes you feel comfortable during each treatment.
Anna is awesome, very professional and knowledgeable.
The staff is so professional and compassionate.
Bonnie is always professional and does a great job. I have been a long-standing customer of Bonnie's and appreciate her stellar work, professionalism, and knowledge.
Bonnie is so friendly. Knowledgeable. And out going.She always has the answer to any questions or concerns I may have. She makes you feel comfortable. I have recommended her to a lot of my friends and clients.
It was my first time for this, and it really works! The procedure has worked well and the staff was very friendly, courteous and supportive.
I always return to Acqua Blu, particularly because of Bonnie Russo. Effective treatments leaving me felling great
Zac is amazing. My first Botox & fillet treatment was amazing... it lasted long and was exactly what I wanted... the last 2 treatments haven't been the same. I do my 7-10 day follow up and I can still move my forehead within a month...
Great experience. Very effective
Your office makes patients feel very comfortable. Employees do a good job reducing any anxiety a patient may have. [Single best thing is...] Great joy
Spots lightened. Expected brown spots to disappear. They have lightened some but are still here. Some of the spots although lightened seem larger.
Comfort, knowledge, no pressure to sell.
I wasn't happy with my lip fillers. Some was injected behind the lip and it rubs on my teeth.
Zach is very professional, knowledgeable, and personable. Feel better about my appearance
Best Botox treatment that I have ever had in the Pittsburgh area! Drea is awesome! She is extremely personable, detail oriented and has a great aesthetic viewpoint. Absolutely love her!
Discreet, professional, and friendly staff. Drea puts you completely at ease, allaying any nervousness you may have. She carefully answers questions in understandable language without talking down to you.
Drea is an intuitive, proficient, incredible professional, who gently encouraged me throughout the process, which was surprisingly not that uncomfortable under her exceedingly skilled hands. She is to be commended for her keen attention to details. I don't look forward to the "down-time", but she is an angel for us older broads.
Anna is great. Very knowledgeable and professional.
Bonnie is so helpful and intelligent. She has tried a few different treatments to help my broken capillaries until they worked.
Bonnie is very knowledge about the lasers. She does a great job of assisting you in choosing what is best for your needs at the time. Great experience! [Single best thing is...] Brown spots gone!
Anna is excellent. She takes the time to make sure I am comfortable and happy with the procedure.
I love getting my Chemical Peel Facial, my skin feels so much softer and I am noticing a change in my appearance. Anna is a huge bonus because she so very friendly and kind. I appreciate that she took my mobile number so she could check on me after my first visit, and I really appreciate she lets me know when she is stuck in traffic - South Hills to North Hills is never an easy drive. [Single best thing is...] My skin is softer than it has been for a long time. I can see a difference.
Bonnie has given me laser treatments for quite a few years. I always get amazing results with minimum down time. She explains the procedure thoroughly throughout the time frame. She follows up with her professional expertise and I have never been dissatisfied. Love this plastic surgery office. [Single best thing is...] It gave my skin a beautiful glow and at the same time my skin was so smooth.
Anna is wonderful. She takes her time with you, not rushing through the appointment. Also, she's very thorough with everything she does. I have my 35th class reunion coming up next week and she made sure that I will go in confident! [Single best thing is...] I look pretty well preserved for 52 years old! With Anna's attention to my skin it looks great!
Pleasant staff and Bonnie offered excellent advice, I felt comfortable and at ease with Bonnie doing the Halo procedure. [Single best thing is...] Less wrinkles.
Bonnie tried 3 times to get rid of some spider veins near my eye and nose, and the third time succeeded! I had 10 previous treatments at Johns Hopkins (V Beam) which did not work. Bonnie did the impossible. She is great!
It is a process, waiting to schedule 3rd visit.
Bonnie does a great job at placing the injection sites accordingly with limited pain and no bruising. [Single best thing is...] Less lines and wrinkles.
Anna is so kind and informative and helpful .
The office is gorgeous . You truly feel special and Anna is so wonderful!
Anna is amazing at what she does. She's friendly, easy to talk with and knowledgeable. She wants the best results for her patients.
Anna is the very best!
Excellent results for control of eye tic. [Single best thing is...] Injected Botox was focused and painless.
Still have some neck veins and chest pigmentation. [Single best thing is...] Brown spots on face gone.
[Highly satisfied with] Drea's knowledge and skill. [Single best thing is...] How natural the results are.
[Highly satisfied with] professionalism of the provider during the procedure. She explained the procedure, what to expect, and after care. [Single best thing is...] the results from the procedure.
After 25 years of losing my hair, I am so glad I waited and chose Premiere which uses the Artas robot! [Single best thing is...] Several compliments on my hair and self confidence, also I no longer wear hats!
Anna was wonderful as always. All of the different treatments with her have been great!
Excellent understanding of my issues and how to best achieve results [Single best thing is...] Provider experience
The staff is always professional and compassionate. [Single best thing is...] The procedures have enhanced my appearance and confidence.
Bonnie is very professional, she makes me feel comfortable, she does her best to minimize discomfort during the procedure, and I got great results from all of my treatments from her. [Single best thing is...] It has only been nine days since my procedure, and I'm already seeing results. I wore the Jobes as per Bonnie's Instructions, and I'm sure that assisted in the perfect recovery that I'm seeing. I know in several months from now and when I see Bonnie for my follow up she's also going to be pleased with the results.
Bonnie is not only an expert at using the laser, she is professional, knowledgeable, and caring at the same time. My veins are still healing but I can already see an improvement. [Single best thing is...] I think the healing process is quicker than with injections. I've had both.
Provider was friendly; faculty was acceptable.
Bonnie is knowledgeable about the various lasers and I trust her.
The office staff was professional and courteous. Zak took time to discuss the procedure and expectations. [Single best thing is...] I appreciate the natural looking appearance from the procedure.
Concentrated LG on my areas that needed it the most. [Single best thing is...] Compliments.
Drea is very professional and never makes me feel uncomfortable. She explained the procedure before and after. I barely had any pain at my Botox sites and not a lot from the coolsculpting. I would highly recommend.
Really it boiled down to price and longevity of the fillers.
Anna is amazing. Always makes great suggestions to give me the best results. [Single best thing is...] Face looks brighter and skin healthier
Very friendly staff! Sorry wait! Bonnie was terrific! She was knowledgeable and thorough!
Procedure was completed as expected. [Single best thing is...] Knowledgeable injector.
The length of time the procedure lasted. Sometimes it can last 5 months and other times 3 months
Bonnie is knowledgeable, skilled and always on time. She always recommends great products and services with each visit. [Single best thing is...] Even better results than expected.
Anna has kept me coming back for a dermaplane for over 3 years now. She's the best...very attentive to details and skilled at her practice. [Single best thing is...] My face looks way better
Bonnie is a consummate professional and always does an exceedingly great job. Her personality is also very friendly and knowledgeable. [Single best thing is...] The outcome of the procedure
Zach is very good at placement of Botox injection. Also, it helps when he says how many more injections are left in the procedure. This helps my mind in pain management. [Single best thing is...] The "11's" are just about gone!
Drea was professional, very friendly, informative and gave pros and cons of procedure. Did not feel rushed at all.
They got me in and out quickly. Questions were answered thoroughly.
Anna is very professional and personable
I see Drea for injectables. I am very pleased with the results. She understands what I want and has a great knowledge of what to do in order to achieve the best results for me. She's wonderful. I would also like to give a "shout out" to the girls at the front desk who always greet me with a smile. [Single best thing is...] The procedure gave me a refreshed look which was exactly what I wanted.
I have never had a bad experience at AcquaBlu. Bonnie is always thorough and pays attention to detail. I've been seeing her for years, the first sessions and now I do touch up appointments as needed. I would recommend Bonnie to anyone interested in the treatment, she is always professional, friendly and aware of my pain levels when some spots hurt more than others! [Single best thing is...] No more hair!
Anna is awesome! She completely understands the patient's needs and works to meet those needs. She's extremely easy to talk to. Loved my service with her. [Single best thing is...] Skin looks great!
I like the professionalism and expertise of the staff. [Single best thing is...] I look and feel so much better. My self confidence has improved greatly.
Ana is simply amazing! [Single best thing is...] getting good results already
It's always a pleasure engaging with the staff. Very helpful and pleasant.
I was very concerned about swelling, bruising, and looking like I had something done to my face. She answered all of my questions. Made me feel very relaxed and I felt that I was in good hands. She was excellent and I will definitely have her do my next procedure. Very satisfied and liked her very much. [Single best thing is...] I didn't look as angry and my jowls looked better with out looking plastic.
The process was fast and efficient and the results were perfect
Drea and Anna are both extremely knowledgeable and passionate about what they do-these are rare traits especially in younger people in the workforce today. They truly care about their patients and this makes all of the difference in the world -these procedures take more than basic skill-there is an element of artistic ability involved that effects results and these girls have it.
Bonnie was excellent! Friendly, professional and thorough! [Single best thing is...] I felt I look younger
All was fine. [Single best thing is...] Botox results were great.
Bonnie was very professional and explained things well. I felt like I was taken care of very well, and she made me feel very comfortable with a procedure I was very nervous about. I love the results, and will recommend your office to everyone I know. [Single best thing is...] My facial spider veins have always been problematic and made me very self conscious. They are gone, and I feel as though I can go outside of the house without makeup now!
Love Dreha. Would recommend her to anyone. She's professional and a perfectionist and a sweetheart
Results were great. Sunspots disappeared. Deep crows feet became less prominent.
Anna was very professional, explained everything, treated me based off my needs, did not rush, and made rescheduling easy. [Single best thing is...] Smooth, soft skin
I just love Bonnie and Anna. I dont believe I received a survey when I was there to see Anna the time before. The both of them are truly amazing and they both go out of their way to make it a great experience. It's hard to answer the one particular question in reference to how satisfied after the procedure. I do know that Bonnie is AMAZING. So I'm looking forward to my face looking fresher and smooth. I have to be patient through the process. Thank you so much everyone.
PA Zak Koban is very knowledgeable with the hair restoration procedure. He can answer all questions and doesn't mind text questions to answer. It is a year long process for me to see the final results, so I cannot judge the outcome. The staff members are very friendly. [Single best thing is...] Hope to have a lot more hair!
Bonnie is extremely diligent in trying to do her very best to get things right.
Drea is amazing! She is so knowledgeable and spends quality time talking with and listening to her patients. She is passionate about what she does and she has a keen sense of what women are looking for. Excellent care by Drea!
Zak is always easy to communicate with and listens to what my needs are. His technique is excellent and professional and the results are super natural and made me feel so much better about my appearance. I am a redhead and bruise very easily. I had minimal bruising in only one site. Very, very happy. [Single best thing is...] Natural appearance of increased fullness in cheeks. Overall a look that is more youthful that suits how I feel and look in general.
Bonnie Russo is the reason that I keep coming back to Acquaint Blu. Outstanding!
I had to come back several times to have these freckles removed which is costly. There were a few areas where she really blasted them and I didn't have to come back. It's a waste of money having this treatment mildly done.
It was a fun experience and the Botox worked very well. [Single best thing is...] No wrinkles on my forehead
Anna is awesome. Professional, friendly, skilled and pays attention to the details of doing a great job. I am also fortunate that the laser treatments work well for me. I was well informed going into the first treatment because Anna was honest and thorough with me and did not recommend I do anything that would not have worked for me.
Anna is wonderful!!!!! She is so pleasant and makes you feel very comfortable during the procedure. [Single best thing is...] I am very happy with the hair removal it makes getting ready so much easier.
[Single best thing is...] The technician. Still waiting to see end results of my veins vanishing.
Bonnie is awesome! Goes above and beyond to understand your needs, goes over procedure options and expectations, and to make sure she does everything possible for the best possible results. [Single best thing is...] Sun damage and dark spots were completely removed from my face
[Single best thing is...] Getting less hair on my back area and shoulders.
Bonnie Russo always does a great job. She is always professional, yet friendly and it's evident that she is an expert in the treatments she provides. I am a long-time loyal customer. [Single best thing is...] Skin rejuvination...skin pores are reduced and tightened.
Disappointed in my results for the money spent. I truly don't see any difference and can't afford to do another procedure especially if there's no improvement. Bonnie is wonderful though!
I had a tummy tuck 12 years ago with Dr. Heil and it still looks great!! Botox and fillers by Drea and Zac...I wouldn't go anywhere else!
I am always treated with the utmost respect . Everyone has always been so nice to me and that is something you don't always find. I highly recommend Dr. Heil and his staff to everyone I talk to. [Single best thing is...] I am so happy with my breast reduction. Not only has my back pain gone but my self esteem has gotten a lot better. Minimal pain and recovery was easy.
Drea is super professional and knowledgeable about Botox and the ability to get the results I wanted.
Anna is amazing! She is very knowledgeable in helping me to choose the right service for me. I ended up getting laser hair removal and am highly satisfied with the outcome. I have recommended her to a number of my friends and family! [Single best thing is...] Feeling comfortable with Anna and trusting she would do a great job. And then the ease of laser hair removal. It is so quick and completely satisfied with the results.
Yes - Zak was very professional and knowledgeable. He listened to my questions and concerns and addressed them with confidence!
Drea did a fantastic job from the moment I met her at my consultation. She told me what to expect from my vaginal rejuvenation treatments and answered all questions or concerns I had. She is an ABSOLUTE joy to be around, making each time I visit her an enjoyable experience. She is so full of knowledge and just an all around good person. I get Voluma and Botox from her and her goal is always to make you look good and not try to sell you things you don't need which is so refreshing. [Single best thing is...] I noticed results from the vaginal rejuvenation treatments after just one visit. My incontinence was 90% better, I noticed less dryness, and the best part was the zero downtime afterwards.
Because of scheduling issues. [Single best thing is...] Looking better.
Drea is the best! Very friendly staff and great results. I would not go anywhere else . [Single best thing is...] My filler looks natural.
Relaxing atmosphere, friendly and professional staff.
I have had Botox injections previously at other professional doctor's offices in Pittsburgh. Bonnie is by far the best injector I have had an experience with! She communicates extremely well and makes sure you are happy with the results!
Anna is excellent.
Anna is very professional, kind, respectful and knowledgeable. I trust her recommendations. The front office is welcoming and helpful. [Single best thing is...] The glow of my skin
Bonnie is seriously the best! She is so knowledgeable and really takes the time to get to know her patients and the care they need. She really goes above and beyond to make me feel comfortable every visit. I learn more about skin care every time I have an appointment. She is so caring and thorough. I cannot say enough positive feedback about Bonnie. I had a bad experience at a previous place, and Bonnie just made me feel like all is right in the world again. I would highly recommend her to anyone seeking laser hair removal. I also love the new office! As a new patient, I felt very comfortable. Everyone I have encountered at the facility has been extremely nice and helpful.
Incredibly helpful staff
Anna is knowledgeable. She listens to my needs and offers suggestions. I am always happy with the results.
It's a continuous following up w/ PCOS that helps manage
Anna is excellent. Skilled, caring, asks pertinent questions and listens. Love her! [Single best thing is...] Better skin
Bonnie is very professional and always willing to hear my skin concerns. [Single best thing is...] My rosacea is under control.
Anna is terrific! She always does a great job. The procedure is quick and easy. This is the best treatment for my rosacea. [Single best thing is...] I don't have nearly as many flare ups.
Anna does excellent work and makes you feel very comfortable with whatever procedure she is doing.
Some improvement in appearance. Too old to get better results without more involved procedure
I didn't see any difference after the procedure. We discussed quite a few procedures during the initial consultation and I wish I would have been giving information to take home so I understood exactly what I was getting.
Zac is very professional, and he knew exactly the right amount of Botox that I needed. He was also responsive when I called with concerns about the swelling and assured it is normal.
Zac is by far the best! I receive so many compliments on my lips. He does a wonderful job
The professionalize of the staff and Anna's friendliness. Her ability to explain what is going to happen and how to proceed with aftercare. [Single best thing is...] Anna
Yes- Anna is a the absolute best at what she does. She is incredibly professional while making me feel as comfortable as possible. She's an incredible aesthetician and person! Already seeing a significant decrease in need for shaving treated areas.
Anna is a complete professional. She explains each procedure in detail. I'm totally satisfied and cannot think of going anyplace else. So far I can see smaller pores. Can't wait for final results.
Anna is outstanding! I live in the Washington DC area and have had the forever young bbl treatment by many others who have never treated me with the professionalism and care that Anna has. Additionally, the results from the treatment by Anna are far more superior than any others.
Don't feel the outcome was what I expected. :(
I was happy to have found Bonnie for my laser treatment needs. She listened to what I wanted in results and provided expert treatment with knowledge which got me results [Single best thing is...] Seeing actual results The tiny veins around my nose vanished!
Zak is wonderful. Made me feel at ease and very little pain.
Bonnie has Melasma and could relate to my concerns. [Single best thing is...] Skin texture when not peeling
Yes very [satisfied], but I would like to get the pricing emailed to me. I left a voicemail with my email address. It was given to me at the visit but I misplaced it.
I've had this procedure a few times always with good results. Smooth skin
Bonnie explained the procedure in detail as to what was involved and what reults would be expected and how long those results might take to clear up.
Bonnie was superb. Very knowledgeable; took her time with me to thoroughly explain the procedure.
I have come to this office in Wexford for more than one procedure and the staff is always friendly and professional. My current situation is from an unforeseen development after a procedure and both Zak and Dr. Heil have provided me with various procedures and treatments to satisfy themselves and me for the optimum outcome. What a great team. I am planning to be happy with my nose very soon!!!
The frown line in my forehead filled out fine. The Botox did not fill in the lines around my eyes that I expected it.
The texture of my skin has greatly improved. I was a little apprehensive going into the treatment, but Bonnie has a very calming effect and we chatted and before I knew it, the treatment was completed.
First time I was there they were understaff and chaotic. The day of my procedure there was no water so it was difficult to use bathrooms and again due to staff issues I felt that my procedure took longer than needed. I was also left pretty much alone to take care of myself after procedure.
Anna was great. Very good at explaining and easing the process. Significant decrease in hair regrowth.
Debbie and Zac are an amazing team It was all good Would highly recommend to others
Anti aging anti wrinkle. Zac is very professional, caring and strives to please. I feel very confident in his care and highly recommend him.
This was my first experience with this procedure, Bonnie is awesome! I no longer have a "red dot" between my eyebrows
Botox treatment did not work like explained. have another follow up to re evaluate.
I feel better about myself when I look in the mirror.. I asked questions and received honest answers even though it meant I had less done then I thought I would. I love that the honesty was forthcoming and up-front.
Yes but she was rushed out by another employee
I have seen many of the staff members for two different procedures. They have gone above and beyond to make sure I have excellent care and my needs were met. I have been more than happy with my results. The providers are very knowledgeable and kind. I would highly recommend this office and I will be returning for future procedures. My results were as I was informed they would be. I was never misled and my results are what I hoped for.
I appreciated all the time your staff took with me. From the time I walked in until I checked out everyone was very friendly and helpful with any questions. I felt very comfortable. Slowing down of the hair
What I went in to talk about wasn't the best procedure. Bonnie really listened to me about the results I wanted to see.
I was not a good candidate but Zak explained that since I've had several hernias and abdominal surgery that I would not b a good candidate which I appreciate his honesty
Anna was really great. I have a very low pain tolerance and she was very nice in treating my hand. She was also very kind and made sure I was taken care of.
Brown spot somewhat lighter, but still visible. Small nose vein on side of nostril still visible. Primarily scheduled this treatment as per recommendation for bilateral red facial blotches which are still present with no change.
Very professional and comprehensive; no pressure or rush
I absolutely LOVED LOVED LOVED being able to call and get an appointment on the same day!!! My travel schedule is crazy. I can't tell you how much i appreciate this!!!
Yes! All employees were amazing and very welcoming.
Honesty and concern that Bonnie demonstrated. Fine with procedure. Unhappy with scheduling.
Very welcoming and pleasant. Explained things well Exactly what I was looking for
After my online request I was contacted immediately to schedule an appointment. Scheduling was very flexible. PA was very knowledgeable about Botox and showed many before/after photos. All my questions were answered. He spent a good amount of time with me. No pressure to get the procedure done as this visit was only a consult.
Nice environment pleasant employess
I tried microplanning. It was good. I was satisfied. I'm just not sure of the results at this stage.
The blue veins under my eyes are gone . Bonnie did a really nice job with those and she also did around my lips...it turned out very nice. Next time I will buy the product for after a laser treatment . To help with the healing on my face
Bonnie was very knowledgeable and I trusted her.
The Practitioner explained the best procedure, and we decided together on action. Rosacea redness greatly diminished.
I was very satisfied with my most recent procedure of dermaplaning by Anna. I was in for a facial the week before with her using a gift card I had received. She did a great job, and I'm so glad I went back to her for the dermaplaning. If I didn't live out of state, I'm sure I would be going back to Anna again. She is awesome at what she does, and on top of that, she's such a nice person! I don't know how I have gone this long without having the dermaplaning done!!! My face has never felt so smooth!!
Staff seemed highly qualified. I was impressed by them telling what I didn't need as well asd what I could need.
I had a great experience with my laser treatment. Anna does a great job. That I will never have to shave again.
I came into the office for a Coolsculpting consultation and seen PA-C Zak Koban, he was very knowledgeable and went over a couple different avenues that we could take. That day I scheduled my coolsculpting procedure and can not wait to see the results! I highly recommend this practice if you are interested in having any plastic surgery procedures done!
Location is clean,staff is professional and Bonnie is extremely knowledgeable. Veins cleared up
Anna is a wonderful part of the staff who makes good reccomendations and explains things in detail when you meet with her. I will continue to ask for her and will be a patient for this reason. Discolored spots are gone and face appears smoother.
went for hair removal but there is still a lot of hair - i'm hoping it's because it was only the first treatment and after a few more the hair will be gone.
Bonnie is very professional and friendly - I like her a lot. Legs look better
Zak is great. Highly professional and friendly.
Zak was great and I'm so happy with my lips Natural result with no downtime
Extremely happy with the results of my treatment. Thank you to Bonnie Russo
professional and quick service and treatment. No wait time. no down time
Zak was very professional, explaining the procedure, answered all my questions. Also his technique was very gentle. Simple, painless.
The environment of the office is nice, the staff was knowledgeable and understood what I was going for. I am very satisfied with my overall results.
Yes! Anna is very professional and knowledgeable about her procedures. She also offered many good suggestions for other services that I would enjoy.
It was a very relaxing experience!!! Who knew that going to get laser hair removal could almost feel like you are at a resort on vacation?!!
Dr. Heil and the PAs are extremely professional, compassionate and friendly.
Facility was very clean & beautifully decorated. Staff was friendly, helpful and well organized. Bonnie was great! Attractive appearance, easy to talk to and very helpful. She spent plenty of time with me, addressed all my questions and concerns and recommended a treatment plan. Although expensive I am very interested in pursuing in the fall.
Zak, was wonderful, made me comfortable and relaxed explained process
Aqua Blu is has a calming & peaceful environment. Anna is delightful to work with!! My treatment will help stop me from being self-conscious all of the time.
Bonnie was great! She made me feel comfortable and explained everything to me.
The staff are all very friendly and welcoming.
I was there for a consultation only. Staff was friendly and I scheduled a Halo procedure with Bonnie.
First time customer. Anna was very informative, friendly and patient with my questions.
I think Bonnie's incredible Bonnie was the best thing. I really haven't noticed any results yet. I only had one treatment so far
Bonnie is great but apparently this did not work for me and was a waste if money. Made my condition worse
The atmosphere was very clean and staff was friendly and welcoming. On top if that, the procedure was great and I loved the results. My skin was glowing and I felt more comfortable with my skin without the hair
Zak is always professional and very knowledgeable. Acqua Blu staff is always pleasant and courteous.
Zak Is completely professional and artistic, and brilliant
Keeps my skin tight & refreshed. Procedure tightens my pores & my skin looks brighter
Yes it was very good.I really like what it did to my skin.
Everyone was very nice and professional and comforting.
the dr listened to my needs and gave me the appropriate advice
Very satisfied staff was very nice. I will be returning for more procedures Noticed improvements in stomach area
Bonnie is great. I have seen her many times and have always got excellent service and skill. Roseacea is gone
The condition of the skin on my face and chest has improved. I expected better results from the procedure.
Use of the laser to remove the venous lake mark on my lip was simple with beautiful results. Bonnie also removed other veins on my face. Total was $250. What a great value for such excellent results! Removing an embarrassing facial mark that others I consulted said would be difficult to fix.
The way Bonnie treated me (us) and during - no surprises....cut down any hesitations of the procedure !!! Both my husband and I both saw Bonnie (diff times) we both had browns/reds,tags; Bonnie was so lovely and professional like no other professional we have seen!! I have already recommended her!!! Totally pleased!!!
Anna was wonderful with myself and 87 yr old mother. Highly professional, exceptionally kind, and a great practitioner.
Long wait time, saw P.A. instead of plastic surgeon like I was told
Zac was very informative and made the procedure comfortable! I already recommended my friends to him! Very happy with my decision! Having lip filler before at another place, zac explained the procedure step by step and was quick and efficient. He definitely made it feel way more comfortable than my first filler location!
Starting to see softness of some of the acne scars. The experience itself was great. The staff and environment are both very pleasant. Waiting for the results of the expensive treatments on these acne scars before I can justify a "highly satisfied" rating.
Everything was explained, had no major problems and I had very good results of the treatment. Cleared the areas that I wanted taken care of.
staff is very professional and knowledgeable Zak made sure he had the machine for the coolsculpting placed exactly where he wanted it to be in order for me to see the maximum results (he placed it a few times before he was happy) I'm only 4 weeks out so I don't think I'm seeing maximum results as of yet, but am anxious to see the final results shortly!
the office location, cleanness, the treatment provider knowledge of he is doing. I am looking forward the end results of the treatment which will not be shown before three months
Bonnie is a great provider and is very friendly with her patient. I have confidence in her skill level and performance
Very- Anna is great! Felt comfortable with her working on my face
My skin looked great after my procedure and Bonnie is very knowledgeable and helpful in determining what I needed and wanted My spots were much less noticeable
No bruising this time. I have had Juvederm before with great results. I no longer get great results with it treating the same area. Not sure why.
I think I achieved the results that were explained to me. I had no surprises. I was just at my 45th Class Reunion and I was told multiple times "Boy you look great."
So far, I have no complaints and yet it is too soon to judge the results of the Neograft. I was in for a laser hair treatment and Zak took time to meet with me, which was very nice. The visit was very productive One suggestion, is to have the follow-up instructions for the procedure in writing, as I was very woozy when I left the office, and may have forgotten something.
I was at ease due to the professionalism of the staff. My skin seems better since the procedure and using a recommended product.
Staff is wonderful - Zak has been great - saw him in the office twice. He makes you feel so comfortable and has a way of making everything so easy. So happy with my overall procedure. My cheek looks great - love looking in the mirror :)
It was very relaxed atmosphere and I was treated wonderfully
The office staff was very professional. It felt very peaceful walking into the office.
The appearance of my forehead wrinkles and scowl were greatly diminished! Decrease in forehead wrinkles
Bonnie is wonderful. Took her time with me. Very happy with the outcome. Felt comfortable and satisfied with experience. Would recommend Look younger. Fine lines gone
The procedure did spur the production of elastin and collagen in my facial area. The procedure worked well on my face, but I am not satisfied with the results concerning my neck.
Ease and convenience of procedure. Everything went well. The staff was pleasant. I would highly recommend to friends. Unsure of the results as with cool sculpting the results will be seen over the next 90 days.
Results appear to be good but I haven't seen the before and after pictures - I haven't had time to go to my post appointment.
i was going to work after this appmt. and they came in and check condition of my skin for cancer spots then removed whiteheads from my face... all turned out well it was diffficult to remove the first whitehead but she did get it out....
Anna is extremely personable, and makes you feel so comfortable. I felt very safe being in her hands !! She is great !!! Of course, I would like to leave there looking 15 yrs younger but that would require about 9 plastic surgeons, so until then I am happy with the results, lets go to the next level . LOL
Very helpful, knowledgeable and friendly staff.
First visit with Bonnie. Have seen Christopher before. Felt very confident with him.
I thought staff was in rush and want me to be out of there as soon as possible??????
The environment was comfortable, the stag was pleasant
expert opinion, no pressure and n/c for the exploratory consult
The staff and the PA were wonderful to work with. I am very satisfied with my results and thinking I will come back for more coolsculpting. My stomach is shrinking.
I went for a consultation. Everyone was nice and professional. I was in and out in roughly 20 minutes. There was nothing that they could do in that time to make the experience above average.
It is my feeling that the staff is caring and the facility is top notch. Zach is great and takes the time to answer all my questions and doesn't stand with his hand on the door like he wants to escape. The front desk staff are very friendly and seem to like their jobs. I have not seen the results yet, Zach explained that it will take up to 6 months to truly see the changes. Right now I don't see any but I believe it will happen.
Bonnie, was very professional and was able to explain in words my daughter could understand, (she is 15yrs old). Made both my daughter and myself feel very comfortable with her and the procedure that will take place.
I finally received the treatment I need to heal my scar properly. The injection worked and I notice a good result. Zak did a good job and treated me good. It worked!
Anna is fantastic! Very friendly and professional and makes you feel very comfortable.
Zak was very patient and answered all my questions. The overall appearance was improved.
I felt that more time could have been spent discussing options for my facial blemishes. I was handed a pamphlet to read.
Anna was very thorough in explaining the procedure & what I should expect Hopefully will be a long lasting solution to an annoying problem.
Not a lot of pain and no wrinkles. It always seems like you wait a long time and then when it's your turn it's a mad dash to get you in an out
Super friendly and knowledgeable staff. I feel very comfortable with them for whatever my visit is for.
After my appointment as I was dressing someone that worked at the facility came into my room without knocking while I was changing. While waiting on results I felt that someone could've called me back sooner rather than waiting 2 days (which is nerve racking if you think something is going on)
I was seen soon after I arrived for my appointment. I was a bit nervous upon arriving. My nerves were quickly relieved when she looked at my area of question.
Yes, the doctor was very nice and took the time to answer all my questions. He was very easy going and helped me to feel comfortable and was very gentle. I was nervous at first but he made the procedure very fast and Made sure to check how I was doing during the injections. My problem has vanished completely!
Anna was great. Very efficient and caring
Saw slight improvement with first laser treatment. Hoping second time will be even better. Takes several weeks to get an appointment with Bonnie since she is only in Wexford on Thursdays.
Anna was amazing. I had to bring my kids and she was very accommodating.
Very patient oriented - described procedure really well - felt comfortable
because I didnt see much results but I am going back again and hoping for better results after a second treatment
Very informative and friendly.i will consult with the doctor for surgery . I feel this is a good solution for me.
The procedure was TERRIFIC and so is Anna, but it was not life changing. It didn't diminish the crepey skin I have on my forehead, so I came back [date] for a microdermabrasion treatment. My skin felt very soft for a few days.
The laser specialist took her time to explain everything and she was very kind. Smaller pores
The specialists were very helpful professional knowledgeable and considerate
I love my facelift! I was disappointed that my face swelled after the laser treatment. It didn't happen after the last time but I may have developed an allergy.
Very knowledgable staff. Answered all questions and follow ups.
Office staff seemed flustered at start of my appointment and somewhat disorganized or disinterested. I surely didn't feel like I was a priority. I was handed an IPad and a gown with very little explanation, but I figured it out for myself.
Yes, Anna did a fantastic job. Very helpful and knowledgeable. I'll be back!!!
They are always great there. Always satisfied
Complexion is clearer. Very friendly and knowledgeable staff. Made me feel comfortable and at ease. Prompt with the appointment so I wasn't kept waiting
I've had previous treatments done on my tattoo before, and had a really great experience with incredible results. I was nervous to finish my treatments somewhere else, but the costumer service and knowledge of laser tattoo removal I recieved at Aqau Blu exceeded my expectations.
Bonnie is great at what she does and made the Botox experience very easy. She's always fantastic at explaining what she's going to do and she really knows what she's doing. The procedure was everything I wanted and more- I no longer have forehead wrinkles
Provider was extremely knowledgeable and patient.
Bonnie was very professional and very concerned about my comfort level during the procedure.
I was very satisfied with my experience. Anna was great! I came in for a consult for what type of procedure would be best for my skin. During my visit I had some patches of eczema, and the dermatologists there was so very kind and took time away from their busy schedule to come take a look. They came up with a regimen for me and suggested that I did not do any type of peel or treatment that day due to the condition of my skin. I just went for a follow up appointment yesterday with the dermatologist there. I have officially switched over to your office for my dermatology needs. Everyone was wonderful.
Professional, courteous staff. Was in and out quickly. Nice atmosphere. My skin looks and feels great
My PA is easy to work with. She makes me feel comfortable
She gave me lots of information and was really patient with me...when I was "scared". She eased my fears / worries. I thought she did a great job.
I spent 800 on Botox and I am not satisfied with the results. I am still able to see frown lines on my forehead and on my crows feet
my pa was excellent. I'm sorry that I'm not positive of her name, but she was very knowledgeable and helpful. The assistants to her were just ok. They didn't make you feel as though you were a valued commodity. More like lets just get this over with and move on. Didn't instil confidence of I were to have a procedure done would they care about the outcome.
Bonnie was amazing with my 7 year okd The blood vessels have dissipated and my daughter is no longer self conscious
I didnt see any difference in my sun spots. still were as visible as before
Bonnie did an excellent job explaining and performing the procedure
The dark sunspots on my face to faded in the veins in my nose and facial area or less. She seem to be knowledgeable about the different lasers and what they do for your face
Bonnie was willing to answer and clarify any questions
Good skincare package deals. Professional staff. Nice results.
the staff there is awesome. dr heil is a master at what he does and dr zak is a great too. you can tell the staff really cares about the patients there. dr zak has been particularly helpful and friendly to me. he is great asset to the practice
Bonnie is a gem. She was super friendly, honest and helpful. She made me very comfortable.
I just love Bonnie Russo. Very caring and patient with me. Because I don't heal fast enough, and then I have to return and suffer again. :(
Bonnie is incredibly detailed and meticulous. She is wonderful. Brown spots have dissipated and I am more confient
I really like how professional Zak is. He knows exactly how to place injectables and he is gentle and kind hearted. It is always a positive experience.
Thoroughly explained everything before she did anything. Made sure I was comfortable during the procedure. Still ongoing but it appears to be working
I purchased a gift certificate for a microdermabration a while back and I used it for this appointment. I specified at the time of the appointment that it is for a micro. At check out I was told that the prices went up since I purchased it and I owe another $18.00. I paid, but this situation should have been handled differently. Other cons I will probably not return: 1.esthetician uses gloves on facial treatments. Where is the touch that one expects when booking a massage? 2.Paperwork prior to the procedure. Insane how much time spent and how many unrelated questions