I love my doctor at your practice, but trying to get an appointment or ask a question is an awful experience. I have been put on hold every time I have called the office, sometimes up to 30 minutes! It really is ridiculous that it is so difficult to schedule an appointment because the hold times are so long. I think your office should really consider hiring someone else to answer the phone and take messages/make appointments. Everyone that I know who uses your practice have the same complaint and I know many people who have left the practice for that reason.
My skin is more glowy. :). Everyone is very helpful and informative, although there was often confusion about the agreed payment scheme. I feel I may need more treatments to resolve the pigment issues. Still there!
Dr. Kaye will always explains the procedure she is about to do. She tells me the reason why the procedure is being done. Dr. Kaye and her staff always treatment me in a professional and polite manner. I feel very safe in knowing that Dr. Kaye has my best interest at heart.
