The staff was very welcoming and friendly to me. Which was important to me as I was embarrassed with my scarring situation. The staff explained everything about my procedure which was assuring. I felt confident with Dr. Hamaway and I feel like he went beyond to ensure that I would like the final result. I thought my scarring was irreversible but what Dr. Hamaway has done in only 2 out of the 4 sessions, my results are something I was expecting to never see. I am very datiaidied with his work and the professionalism conducted at his office.
The staff are always friendly and easy to answer your questions, this makes the visit comfortable. My clothes fit better.
I have never has any kind of surgery before so I was extremely nervous to begin with. The first person I met was Camielle the front desk receptionist and I can't begin to tell you how professional, knowledgeable, friendly, and comforting making me feel at ease. The patient coordinator Adrienne was very nice as well. I think that Camielle makes the best first impression for patients when they walk through the door and that is hard to find. Dr. Hamaway has been such a pleasure to go through this with. He is very calm and comforting and always made sure I was very well taken care - it seemed very important to him that he answered any questions I had from the first visit with him until my post op appts with him. Last but not least - the OR tech who is actually in the OR when you're getting your procedure she was there when I came in for my one week follow - up was very sweet and knowledgeable. It was nice knowing she was in there and I was able to ask her questions about it. Good continuity of care in my opinion. I want to Thank you for everything you guys have done for me you made it a breeze and not as scary as I expected. I would very highly recommend them if you're thinking about getting anything done - I know I would go back if I want to get anything else in the future. They work very well as a team and care about their patients and that is something that doesn't always happen in offices like that. Thanks again!!Satisfied customer
He's a good doctor, listens and explains clearly and truly cares about his clients. Camile at the front desk is awesome as well! Scars are getting better each day.
It worked great on my crow's feet and I will continue with that. Again...it just had to do with the eyelid drooping. Nothing related to Dr. Hamaway or his team.
The staff is professional and friendly and they take the time to explain the procedure and what to expect. I am hopeful that at the end of my healing process I will be less self-conscious about the shape of my legs and arms. I would like to have the ability to wear shorts in the summer without my hanging leg skin or dark scars. I am well on my way toward that goal.
Positive experience. Staff very pleasant and always helpful and informative. Have more confidence .
All staff was extremely professional. Cammy helped me get online bc I had trouble. Great experience. Looked natural.
From the consultation through surgery and post Op, Dr Hamawy and his staff were amazing! Very knowledgeable, excellent bedside manner, and I felt very comfortable and relaxed!
From the front desk to the consult, to the procedure...everything was professional and the staff was warm and educated. Definitely my go to place for fixing what nature screwed up.
The whole customer experience was amazing. Staff was very helpful, professional and courteous. I went I. For consultation and was able to get some procedures done the same day which was awesome. I travel a lot for work and that was so convenient for me . I definitely have more procedures scheduled because of the wonderful experience
The entire staff were extremely kind and over accommodating. The dark circle under my eyes have improved.
Nia was honest with me about what to expect with the CoolSculpting. She wanted me to have realistic expectations. I knew I was in good hands during the procedure and she talked me thru it the entire time.
Pretty qucik once in the exam room. Had to wait in the waiting room a bit. Had to come in for a second visit due to not having enough Xeomine
Dr Hamawy told me that he would lift my breasts and reshape them while maintaining my 34C size. He did not lift them and my size is now a 34DD. Thanks to the 295CC implants my breasts are bigger, but more saggy than before the surgery. Instead of placing the implants under the breasts he put them above the nipple causing them to sag. I have had to buy all new clothing because of this. This is costing me a large amount of money. In addition, Dr Hamawy told me that he would remove 3 of my abdominal scars and relocate the largest one to a less visible location. He didn't do this. I still have the same 5 scars I had before surgery only they are now more noticeable.A week after the surgery I spoke with Dr Hamawy about my dissatisfaction, He didn't say he was sorry for my dissatisfaction. He was arrogant and argumentative with me. I felt that this was improper as I was still in pain from the surgery. At one point, when I questioned his methods he stated that he was the dr and the plastic surgeon so don't question his methods.The bottom line is this. Dr Hamawy took my money and did not deliver what he had promised leaving my body worse than before
It is always a pleasure dealing with the doctor and the staff. They are caring and knowledgable.
