Great customer service, great results, and an overall great experience. No longer have frown lines or crow's feet!
I loved Melinda's approach! This was the first time I have ever had this procedure done and Ms. Wong instilled confidence every step of the way. She explained what was happening and what she hoped to achieve. Melinda Wong was great: the injections were not as traumatic as I had anticipated and the results were what Melinda indicated she wanted to achieve: natural but a noticeable improvement. I would definitely ask for Melinda Wong when the need arises again!
Jodie was very informative and supportive. She made me feel relax and reassured. Very friendly...
Melinda is so nice and knowledgeable! She does great work and I am so glad I found her! [Single best thing is...] No wrinkles!
Melinda was professional and friendly. There was less pain than usual and better results. No bruising, very even but natural
I like the results! Fillers are not one size fits all. I have been to several other providers that did not listen to exactly what I wanted for MY face. Kirstie gave me exactly what I wanted and my face looks great to me! I feel like an attractive 60 something lady. I returned for additional fillers after being very happy with the initial work Kirstie did. She is also very pleasant and never pushes more fillers than you are comfortable with. Many of my friends go to Kirstie and they too look fantastic?
I liked the illuminize peel I had. My skin was perfect after and I will be coming back for another. I enjoy coming to your Santa Rosa location for my appointments. Ashley is a fabulous aesthetician and very knowledgeable in skincare.
I could tell the difference in face after Jodie injected filler and Botox. I totally trust Jodie's opinion and she takes into consideration my wishes.
My face looks cleaner. Less wrinkles which makes my eyes pop out and my self esteem improve. Jodie asked me several questions first and was very attentive to my needs. She made the appointment fun and allowed me to relax instead of being nervous. I would definitely come back and see her again! Great job!
I was given exactly what I wanted. This office offers no privacy, which is bothersome. I can hear the conversations of other clients with the receptionists & the waiting area is so small it's impossible to sit off by myself. My PA Jodi is fabulous, if she left I would absolutely follow her.
She does a great job, very gentle, friendly and puts me at ease. Healed quick. And got the look I waned.
I wasn't even in the office for 2 minutes, Jodie is amazing, I was a botox virgin and I love love love it. Thank you it works
Jodie was great about explaining what to expect during and after my lip injections. She listened to what I wanted and helped me achieve the desired results. She is friendly, knowledgeable, thoughtful and made the whole process really easy. I was pretty nervous and she really helped to keep me calm. Thank you, Jodie! The best thing about my results is that I now have a top lip! It finally balances with the fullness of my bottom lip. I love it!
Kirstie was highly qualified to do the treatments. She listens and is skilled in evaluating my needs. I would recommend her to anyone who asked. Makes me more confident about my appearance .
Ashley was very knowledgeable, and provided a soothing treatment with a nice explanation of what she was doing and why re-hydrated skin
I highly satisfied with my appointment. The provider I was supposed to se was sick, the office made accommodations for me to see another provider. It was quick and not painful.
Jodie was amazing and thorough. Most importantly, she was patient with my fear of needles and walked me through the process.
Very professional and comfortable environment. Jodie was sweet and easy to work with, and she did a great job and it was quick ans easy, I will be back soon!
I felt very comfortable the whole time, all of the staff are delightful, this is my second procedure, through psa and I'm sure it won't be my last.
Jodie was awesome, very easy to work with. Listens to my personal needs, why I was there - really took her time to give me exactly what I wanted without going overboard and staying natural like I wanted. Very gentle, understood fear of needles gave me stress balls (if needed) & and ice pack for the hot sweats that's really helped when applied to the chest to cool off & stay calm. She was a pleasure. I will be requesting her again!
Jodie was very knowledgeable about Botox and was accommodating to all of my needs and concerns. She was amazing. I am more confident
The last results were amazing because my skin felt and looked so beautiful. The peel was a great choice Ashley made and my skin is so sensitive after going through menopause. The protocol is excellent and the staff is knowledgeable and know exactly how to make the best possible decisions for long term results.
Jodie explained in depth of what she was doing, and I felt confident that she was going to do a good job! She had my best interest when providing care to me.
The front office staff are kind, courteous and efficient. Jodie is wonderful! She has a calm and caring manner that makes you feel safe and that you are in good hands. She explains everything thoroughly from what procedures will feel like, what to expect, aftercare and educates on how to better take care of ones skin. I trust Jodie, she listens well to what I was interested in and looking for. The Botox treatments are perfect - just what I'm looking for- age appropriateness and she even plumped up my lips on my last visit and did a beautiful job - midestysnd natural just as I had hoped for. The Fraxel experience was great as are the results. Jodie's follow up with a phone call and emails shows she cares about not only her clients but the quality of her work. Jodie is the reason I've referred friends. She is an A+. I used to go to my Dermotilogist for Botox but my results with Jodie are better and I feel more valued.
I ADORE this office and especially Jodie. She is incredibly professional, polished, and so kind. I don't think there could be a better person for this than her! I will never ever see anyone else for my lips. Thank you! My results have always been natural and subtle. No one can tell I've had work done, I just look better!
Jodie is so professional and explained every step of the way. I love my results!
Jodie gave me the best Botox application I have had in years, actually since I moved to Santa Rosa four years ago. She gave my eyebrows a perfect lift on the ends that brought up and lightened my entire face. Even my husband commented and said I need to see her and her every single time now. She also didn't over process or under process any areas. She is very talented and my result was perfection. Plus she was pleasant and fun to chat with during the procedure. We enjoyed the visit.
I was nervous about getting juvederm for the first time and was very happy with the outcome I have a upper lip now
Jodie is the best. She is extremely gentle and she takes her time with the process. Currently building to get the result I desire
I was expecting a bit more from hydra facial but injections were great, as always
Very informative about the procedure I was getting and Made me feel comfortable. Answered all my questions. Did not make me feel like I needed other procedures than what I came in for. Natural look
The procedure was well explained as well as what to expect into the following few days. Everything was comfortable & very relaxing. There was no down time or discomfort
I enjoy getting my treatments done by Jodie. She is relatable, kind and considerate. I feel that she has mastered the skill of botox. I feel that she gives me her full undivided attention when I am under her care which makes me feel safe and comfortable. I work 12 hour night shifts so I feel that I often look tired. I feel that receiving botox has helped my appearance look more fresh.
I am pleased with my results botox & Juveaderm. The staff is friendly & Jodie was excellent. I felt very comfortable
Kirstie is awesome!! Results often awesome. Prices crazy high, but what can you do. 1) (not specific to Kirstie) never told the truth about post-procedure appearance; 2) no help with Brilliance points.
The office is warm and inviting and all the staff I interacted with were welcoming! Deanna is very knowledgeable and just overall the best, love her!!!
Everyone was super friendly and professional No one noticed I'd gotten Botox except for me-just what I'd hoped!
Corinn was kind and very knowledgeable. She exceeded my expectations. It gives me a softer look. I may contact you for a little more if possible.
Well, it's not the most comfortable experience, but Kirstie took every measure to numb my face and warn me when it might pinch a bit. Also, there's a little unevenness in my lips, but I will have her adjust that when I come back next week. I love that I don't look different and that no one noticed. I do look fresher and younger
I am highly satisfied with my experience with a result on my face. I felt very safe with Ms. Kirstie RN.
Kristin was very professional. Too Care to make sure my procedure was as painless as possible. Very satisfied with procedure and results
Ashely is very knowledgeable and professional and easy to talk to. The office and room is very clean and the customer servaice was excellent .
Deanna is a skilled injector. I usually bruise with botox, but I didn't bruise at all. She discussed my goals and expectations and came up with a treatment that I am very satisfied with. I feel better about how I look.
Kristy was great explained everything Thoroughly. Very personal and professional
Deanna did a great job helping me decide where and how much botox to get. I felt confident in her abilities and suggestions.
Kirstie was very professional from the consultation, procedure appointment and follow up appointment . Kirstie was also friendly and listen to my needs and concerns which made me feel confortable and at ease . I made my 3 month appointment with her and I'm looking forward to it ! Looking younger makes me feel it !
The staff should be more friendly and compassionate rather she looked upset and annoying. Unfriendly environment.
Your office charges more then others so I probably won't come back. Not enough consideration to save me money
From walking in the door till the time I left...everyone from the receptionist, to Corrine for consult and treatment, to payment was fantastic! Professional, friendly, calm and informative! Not pushy!!!! Conservative, just what I was hoping for.
Kirstie was very knowledgeable and realistic about what would look good based upon my natral features. This was my first time receiving fillers, I was very nervous. What to expect during and after was made very clear. I am beyond satisfied with my results and plan on coming back routinely!
Dr Canales directed me to he Botox at the corners of my eyes before my brow lift. I didn't have crows feet, I had the whole dang bird by each eye. Really smoothed out those squint lines. Plus Corinne is a doll and Miss Personality!
I am extremetly satisfied with my experience because everyone was so kind and made me feel very welcomed and confortable. Also the amount of confidence I have now from my last visit is something that can't be replaced
My bottom lip looks great and so natural people tell me all the time they look great. The reason I wasn't highly satisfied was because of the experience I had with the nauseous and that I had been waiting in the waiting room a little over when my appointment was. Overall I am satisfied.
Corinn was who I saw for my botox and filler. She listened to what I wanted and she did a fantastic job. She made me feel very comfortable and she has a very gentle touch when doing the injections. I had a very possitive experience. I'm looking forward to coming back. I have more confidence.
I tried another place in town and thought the overall experience was terrible. I decided to try this place and I wasn't disappointed. I thought the staff was extremely friendly and helpful with answering my questions.
Corrine was patient, listened to my concerns and was really pleasant and professional. The medspa has a great atmosphere. The best results were the Botox placement. I'm happy with the Botox . The filler used is still bumpy under the skin and I didn't get a great result on the filler on my bottom lip. The unevenness wasn't improved.
She was very informative with questions I had. Made me feel very comfortable & listened to my needs & expectations. Lifted my brows & brightened up my eyes! So happy with results.
Kirstie was extremely skilled and listened carefully to what I wanted. Of course, the results!! Look younger
The staff at Allegro MedSpa answered all of my many questions. Since this was my first time getting Botox, I had lots! The procedure itself was fast, almost painless and I had no side effects. The lines in my forehead - some of them very deep - are barely visible. I look and feel younger than I have in years!
I enjoyed my facial and the cat nversation I had during the procedure. I felt refreshed with very clean skin
First time there. Actually, first procedure. Very comfortable environment and she expertly took care of my needs. I'm hooked! The improvement is remarkable.
Botox has helped me look younger. This is my first visit. I was the first appointment in the morning and waited in the downstairs lobby. Many employees entered and made no recognition that two of us were waiting. Other than that I enjoyed the experience.
Very professional but relaxed environment, making me feel comfortable. All staff are 'real' and make my experience a pleasant one. Natural looking
good results. I have had Botox before at another place and always had some bruising. The last time there was especially bad. I have a pretty deep frown line between my eyebrows and the last nurse suggested filler. I met with Corinn and shared my concerns. She suggested staying with Botox and had some concerns for Filler that close to my eyes. This time I had no bruising, no discomfort during the procedure and good results. I really appreciated her honestly and over selling me.
My face does not have a haggard appearance anymore. Corinn had Avery professional manner. She explained and offered suggestions that were Very helpful. She has excellent technique, very patient and thorough. Great results. I am very happy with my experience.
My appointment went as I expected. I have had botox there before so there weren't any surprises.
Everyone was kind, and it didn't hurt what so ever. I loved the outcome of it as well.
Most definitely! I haven't felt more secure about my appearance since my divorce. The stress of the past 4 years seemed to disappear. My results make me look years younger without looking fake. Just what I had hoped for. Will definitely be back.
Kirsties experience using filler in fine lines. Needed to return for more filler in my lips, all good now thanks!!
I returned for the same treatment with the same person - consistency. I am always acknowledged by staff upon entering front door - validation I am glad to have updates of specials on treatments available - information
I lost a lot of weight last year due to an illness. My face was really showing it--not in a good way. The dermal fillers placed by Corinn gave me a much healthier look. I needed dermal fillers prior to a professional photo and my daughter's wedding. Corinn did an excellent job--I got a great photo and I received many compliments that I was looking young at my daughter's wedding.
I love Botox it makes my forehead smooth. I asked for her to really look at my brow area and how I wanted the lift she sounded like she understood but I didn't get the result I asked for
Love the atmosphere and ease of scheduling, knowledge and friendliness of the entire staff
I am happy with the filling in of the hollows in my temples. I felt very comfortable with Kirstie and believed she had my best interest in how she treated me. I feel that I could have used a bit more botox, which is not a big problem. This was the first treatment with Kirstie and I appreciate her conservative approach to my treatment, which is my preference.
I have been going to PSA for a few years and am never disappointed. Kirstie always take great care of me and provides great results. The entire staff is always professional and polite! Kirstie gets rid of my forehead wrinkles and when I get filler in my lips she gives me natural looking results!
Every employee in the office is extremely friendly, and knowledgeable. I was made to feel comfortable and my interactions with the staff were very enjoyable. Immediate results
Kristie was great and she listen to my concerns and addressed them perfectly
Corrin is great, very gentle, I had the least amount of bruising I have ever had. She noticed and knew exactly what to do to remedy a minor Botox issue. Minimal pain with only topical numbing. Corrin was very good at injections and Where she placed them
Corinn has a wonderful personality, easy to talk to and very professional. I thought your prices were not competitive for Botox; you are priced higher than most doctors.
Yes. Love the office and Kristie - she's great! Looking less tired and stressed
I don't look too old. Everyone is kind, compassionate and glad to see me. Wendy and Kristie (RN) are wonderful people.
Corrin was so wonderful. The best outcome I have had out of all my visits. She understood my needs, and the outcome is natural. I will see her again!
Staff is very knowledgeable and friendly. Procedure was done very well without much discomfort.
No wrinkles!!! I was recommended by two other friends about how easy and great the service was. They were right!
Less wrinkles!! Quick and efficient and friendly! Both the front desk as well as the doctor performing treatment!
I like how Botox works for me. Kristie takes time to discuss options and has a very pleasant at ease, likable personality. And shes honest and knows and advises about the do's and don't products. Very patient!
I did receive some diminished lines around the mouth. The Voluma did not get distributed evenly between my two cheeks resulting in an uneven appearance with one cheek appearing fuller than the other. Additionally the Juvederm filler added around the mouth resulted in uneven results and the lower cheek is also uneven.There is also some lumping/clumping around the mouth. Also Corinn did not review my booked treatment ahead of time and thought I was there for Botox, ironically when I asked if Botox would enhance the treatment I was receiving she shrugged and just said "it depends on the look you are after" . In general, as previosly stated, during the entire procedure she was uncommunicative, distant , and seemed very disinterested. I was surprised by the attitude as in the past for treatments and consultations I have always felt as if the staff at Allegro generally cared about my appearance and worked with me to maximize results.
I feel I look younger in a very subtle way. They took care of my needs. Yes everyone was very friendly and professional
Immediate results! Very happy. Always feel comfortable and really appreciate how knowledgeable the staff are. I feel like they always have my best interest in mind. The facility is clean!
I feel more confident. Kirstie helped fine-tune the placement of the Botox to better address my needs.
My skin is much smoother between my brows. It met my expectations with no surprises or problems. Also, your location is perfect for me and that's important.
I explained in the prior message box. Initial appt experience in waiting room felt like a cattle call, not private at all. Loved Corrin. But was never told I could call for a follow up injection appt since it was my first time. I found out because the office and provider told a friend of mine about it who took advantage of it. When I called office to ask about it, they didn't know and said they would call back and did not, I am 2 months out experiencing a lot of movement, called to make a regular appt provider is booked out 1 month. So I made an appt at my prior office to make sure I took care of myself. Bummer first implosion and first experiences with this office. I am a long term frequent appt client investment. My experiences have really made me not look favorably at this office for my future lifetime injection and aging management needs.
Because the reaction I had to Juvederm was so bad for much longer than expected. Again, no one mentioned Arnica or other things that might help ahead of time. As a first time patient, I had no idea what to expect or what I should do. I asked lots of questions and explained the sensitivity of my skin, and was told there weren't any side effects to be concerned about. In addition, I feel like the right side does not look even compared to the left. There is still a bit of discoloration. It is certainly an improvement, but at this point I would be more likely to go to a different place for continued treatments.
She really listens to you and the end result was amazing. She did an amazing job, very friendly and great energy. I will come to her every time :) procedure was Pleasant and painless!!
Seeing real time results even if they were minimal. Because of the feeling of ease during the appointment and the results of treatment. Everything was thoroughly explained during consultation, and careful handling was done during treatment.
How awake my eyes look. Areas at the extreme outer edge of my eyebrows were softened which had never happened before. Both persons (the cosmetologist/nurse?) and Corinn were very kind and professional. Took lots of time to answer my questions. Especially involving a former procedure from another cosmetic surgeon with unattractive-long lasting results. Also some new concerns
I had Botox for the first time and am happy with the results. I plan to do some filler soon. Corrin was conservative enough not to overdue the amount used
Smooth forehead and wrinkle free. Yes, Kirstie is always very professional and delightful to deal with and I am always happy with the results.
The lady, I hope her name is Kirstie, anyways she was so knowledgeable, professional and made me feel very comfortable with what we were doing. I have worked with a few people there and she is my favorite!
She was tuned into my concerns and helped me achieve better results than I had somewhere else. She also gave me suggestions on what to do next visit.
My eyebrows were perked up. My fault....I should have done more, and had more areas filled.
It looks exactly like I wanted. I felt like I was given exactly the amount of Botox I needed and I wasn't pressured or persuaded to do any more than necessary. I felt like she understood my questions and concerns and was very accommodating
Fuller cheek area! I felt the skill, experience & knowledge of the provider were excellent. I had minimal to no bruising with multiple needle sticks to the forehead and cheek area. The results were what I was hoping for.
Less laugh lines around my mouth. Corrin was personable and efficient. The filler she did was incredible - no bruising and less lines.
Got rid of my forehead lines that I hate! This appointment was NIGHT and DAY with my last appointment! Corinn was wonderful and I will be requesting her again in the future! Also, thank you to Wendy in the front for helping me find a great moisturizer.
Everyone is always very nice and friendly. I've had Botox twice now at your facility. The first time with Dr Canales and the 2nd time with I think her name was Corinn but I'm not sure. I was highly satisfied with the results the first time and severely dissatisfied the 2nd. I did not feel that the results were the same and I felt as though my eyelids weighed a ton, which a attributed to the placement of the Botox.
Decreased lines. she listened, was respectful, put me at ease and did what I hoped for.
Natural looking results. The appointment was on time. The provider was friendly and knowledgable.
Maintenance! I very much appreciated how speedy the visit went. Most of us are very busy and to have our time respected is great.
The office has convenient hours and the staff is always very helpful. My appointment was quick, and Kristi provided me with helpful recommendations for by procedure. I am very satisfied with the results of my appointment.
The results were what I expected. Looked great after bruising was gone. the staff were all beautiful, friendly and professional. I loved this spa.
Professional! Yes. Very highly satisfied. The staff is so welcoming and professional. The practice setting is lovely and inviting.
My Botox results were fantastic and worked as described beforehand. It made a noticeable difference to my forehead and brow lines in a completely natural looking way! Kirstie was highly professional for both my procedure and follow up visit. She took the time to explain each step, set expectations and made me feel extremely comfortable. This was my first procedure and it was wonderful to have a knowledgeable provider to make me feel at ease all around. The entire office staff was friendly and professional as well. Great environment and satisfying experience.
the natural look and shape of my lips, better than the last time I had it done at another place here in Santa Rosa; the Skin Institute. I highly prefer your facility, staff and all. I am very satisfied with the look and shape of my lips after the procedure and had no swelling pain or bruising.
Patient care is always a 5 star! You are treated as family & welcomed as if it was your first time every time :-)
My skin looking younger! Each and everytime I visit the office I am treated with such warmth and care, even friendship. It makes the process very enjoyable. On top of that there is a level of honestly I appreciate during my procedure which I appreciate.
Scar filled in, much less noticeable. She was friendly and efficient - explained what she was going to do and while she was doing it. She also continually asked for my feedback on how I was doing. I'd also had it done before by her, so I knew what to expect
Kirstie's feeling that my droopy eyes would benefit from Botox under the brow/outside the eye. It is better looking and actually makes me feel more "awake". Kirstie does an excellent job at making me feel comfortable & her knowledge about proper placement of Botox is very impressive. Her confidence is truly appreciated.
She didn't seem confident in options of where the filler should go to deal with the presenting issue.
Consistency. I love the way Kirsten does my Botox. No bruising and so comfortable on every level.
Everyone I have had contact with (both upstairs and downstairs) have been exceptionally professional, making me feel comfortable and at ease each time I have been in.
The women in the office are always very pleasant. Kirstie is especially lovely and nice during my appointments. She is a pleasure to deal with. She also delivers shots as delicately as possible. Botox is amazing! Kirstie knows just where to place it to get rid of the heavy lines but not too much as to not look too frozen.
My injection nurse had an extremely gentle touch and was quick, making it one of the easier treatments I have had.
Every one was very friendly and informative. I had zero negative side effects, and in the next week or two noticed nice results around forehead and eye area! I just looked less tired!
The laser treatment was much quicker than I thought. It was also the first time I have had juice deem and I LOVED the results!!! My Botox needs to be adjusted just a tiny bit, but everything went very smoothly. The juvederm results were immediate!!
Kirstie is knowledgable, relatable, and compassionate! I loved everything about my treatment from start to finish. Minimal down time.
Unexpected amount of very noticeable bruising that lasted 2+ weeks. Slight unevenness on lips, to my eyes. But I'm mostly happy. She was confident and suggested injections to two areas that bothered me that I previously thought couldn't be helped. Very gentle. Fantastic with numbing cream.
Just because of the bruising and because of the results of a portion of the botox injections Forehead wrinkle effectivness
I did have a black eye cause a vein was hit in botox.this haa never happened before in all the years I've been a patient. Otherwise I was very happy.
The level of professionalism yet total friendliness and caring is amazing at Allegro. It's possible to joke and laugh in a relaxed atmosphere with the entire staff and yet knowing, all the while, that each and every one of them is an absolute master in their field. I LOVE Allegro.
The office staff is warm and friendly, especially Wendy! The practitioner is always professional and welcoming.
It was easy all the way around and I really like Kirstie....my results are great!
Kirstie did my botox last visit as well and I asked for her specifically. She had really listened and procedure was thorough. I also bruise easily, which she knows but she was cautious and this te I had no brusing. She's great
I had this procedure a year ago and did not have the symmetrical facial result that I have this year.
The office was unusually busy... Kinda felt like cattle be quickly swept into rooms at the pace they were calling patients back. Uncharacteristic of past experiences.
Very professional office and staff. Love everyone in there. Very knowledgeable when ever asked any questions.
Every time I visit this office the staff are welcoming and efficient. I would recommend to any of my friends.
Exellent service and staff, the experience was very plesent and I was highly pleased with the results.
Kirstie is professional, provides you with realistic expectations, and is extremely warm. I always love my experience with her as well as my results.
I love Kirsti ~ she's the friendliest person ever and I trust her to do anything! I love everything about PSA... the staff are all so willing and friendly (in person, on the phone, even online!) and would recommend to any and all!!!
I was highly satisfied because I was in and out quick, Kirstie was professional and knowledgeable. I felt very comfortable.
Thank you Kristie for finding the perfect amount of Botox in the perfect places for the natural look I desire.
I just love everybody at this office! The staff, the location, the treatments are all amazing. I have been going here since 2007 and have never had anything but the very best treatment.
Office visit was great. Not sure yet how Botox procedure was. Waiting for things to settle down.
The professionalism and friendliness of the staff is exceptionally great. I'm always very pleased to come into the office.
Everyone was kind and informative to my needs and questions, but also efficient. Staff was knowledgable.
I love coming to this office. Everyone is very friendly and ready to help with whatever questions I have, and I always feel very at home and comfortable in their space
Kirstin is great. The office environment is comfortable. The staff is friendly and professional.
Kirstie is outstanding at injecting Botox! Her technique is truly superb, fast, comfortable, effective.
The Botox did not affect all the areas of concern even though I was told it would
I was looking for a certain result and got almost 90\% there! So so happy and grateful !
I felt as if Kristi gave me personalized and professional advice for the treatment that I wanted. She made it a simple and pleasurable process.
The staff is professional, pleasant and very welcoming. I have had a nice experience every time I am there.
I'm always satisfied with my experience there. Everyone is friendly and curtious. I don't have anything bad to say about anyone there. That's why I keep coming back.
Kirstie listened and took care of my needs and also helped with a disatisifaction I had in the past with another practioner who is no longer there.
Easy booking, easy appt., good work. Only thing I would like to see is more discounts given for Botox.
The practitioner had good records and knew exactly how to replicate results.
The entire process was efficient, friendly and knowledgable. No one pushed for services unwanted, but they were willing to offer suggestions and clearly knew what they were speaking about.
I felt completely confident of the outcome and was sure I would need no follow up appt.
Kirstie takes her time and really makes sure you are getting the results you hoped for.
Kristie was really nice and explained everything to me. She put my nerves at ease and I can't imagine being seen by anyone else because she is the best.
The staff listens to my concerns and made me happy through the whole process
The staff is professional and friendly. The appointment went smoothly from check-in to procedure room and check out. Kirstie answered questions that I had and was understanding and helpful.
Kirstie is always attentive to my needs and concerns. I feel very comfortable with her and her experience level. I am not interested in looking for the kinds of results that look unnatural to me that I see in the faces of some of the staff, so I have found a good rapport with her based on my interests and income level. I feel like I can call with questions or concerns between appointments and drop in when I just want a consultation.
Kirstie is always so pleasant, remembers me, and does great with her Botox treatments. She is willing to stop when I need her to
the time Kristie took with me to figure out how and what type of results I wanted. I didn't feel rushed like it use to be. She took to listen make suggestions and took time with injecting instead of being rushed and pushed for time and concerned that I wasn't being listened too, which I really started feeling with Eileen.
I knew what to expect and I only had about 4 down days before I could go back to work.
Because everyone is very professional, so nice, and I look forward to seeing everyone on my appointments because I have been a patient for a while now.
I had to come back to have my lips fixed...it was no one's fault. It was the first time that I had juvaderm and there was still some unevenness and a lump. Kirstie was great about fixing it and I am very happy with the results.
The staff is exceptional regardless of who you come in contact with. I feel like the staff cares about my over experience.
The overall experience; making the appointment, over the phone, is easy and amazingly fast. The staff are all courteous and kind. Price was great (had banked units of Botox during the deal in November - LOVE this!). Kristi is fantastic, the absolute best, hands down.
Easy to schedule appointment. Office on time with appointments. Staff is amazing, very helpful & personal!!
With the Nurse who did my injections I feel confident and she understands my need, she never tries to convince me to add or do more that what I have asked for.
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