no delays in getting into my appointment and appointment went well.
[Highly satisfied with] Doctor's attitude.
I arrived early for my visit. I was not called back until 30 min past my scheduled appointment time. The nurse relayed she noticed I was waiting a long time. It wasn't until the physician came in that I was notified she was called away for an emergency and that was the delay in seeing me on time.
Dr. Bernhard is great. Attentive and engaging.
Wait time was minimal. Staff was friendly. Dr. Bernhard was very personable and professional. Was in and out of the office in an hour with my visit including an annual exam and drawing blood.
I felt comfortable and pleased with my visit.
The appt started on time, I always feel that Dr. Bernhardt cares and listens and is proactive. The nurse that took the blood sample did a great job. Thanks!
Everyone is pleasant, I always feel comfortable and confident leaving my appointment. My questions are always welcome and are always answered with care and concern.
During one of my last appointment (last year) for my very first Pap smear I was called with results. The nurse said there were abnormal cells which was normal and that I would return in a year for my next one. I did return and when I spoke with dr. She said it was HPV and that it was common in people my age. It caused me a lot of distress because I've only been with one partner. I did research and even began to question my partner about his history. When I called a few days later to check to see how my new results were she said I tested negative for HPV both years and left me even more upset and confused as to why the dr told me I had HPV when my test results confirmed I tested negative?
Wonderful, careful, professional listener and physician.
The online portal helps to provide all your information to the office. The entire staff was exceptionally professional and friendly. The office was clean, good location, ample parking. I was also able to get my blood work done the same day right in the office!
I appreciated being able to fill in patient forms online in advance. Staff was efficient and personable. Doctor was thorough and efficient, but personable and caring.
Dr Bernhard is a caring professional
Dr. Bernhard is always great with answering questions and explaining the process as we go along.
Friendly, competent staff. They introduced themselves as we first met. Dr. Bernhard was also friendly and explained to me what she was doing before she did it. She made me feel as though she had all day to visit with me!
Always very caring and professional. Listens to all my concerns.
The staff and Dr. Bernhard are very professional and very caring.
Dr. Bernhard is an amazing doctor. She has been great treating me during the past years. She answers all the questions and explain everything. She is kind and really cares about her patients. I trust her and really like being her patient.
Telehealth is impossible to use via mobile. Once you click the link to sign in, it is required to enter your birthdate. In order to do so, you have to move the calendar month by month....so if you are over 50 years old and you have to click 12 times for each month of the year, you have to click the button over 600 times.
The doctor took time to listen to all of my concerns.