Very clean room. Great customer oriented team from receptionist to my departure. [Single best thing is...] I'm very scared of needles but Dr. Maddox makes like it never even happened.
Prompt, professional and I feel like a person whom Dr. Maddox genuinely cares about in terms of my health. [Single best thing is...] Confidence in guidance and recommendations.
Dr Bethany is very compassionate, knowledgeable and super sweet!
Overall, a bit underwhelmed with the results. In addition, during my last visit after reviewing the plan with Dr Maddox, he left the room for the team to come in and give me the cost estimate, which I agreed to. Approx fifteen minutes when the injections were done, I went to pay and the team who then basically said the doctor ended up doing more so it was actually $1K more than what they quoted me 15 minutes earlier. I paid it, but it just felt off since no one mentioned the change upfront. Seemed like the team wasn't in sync with the doctor. If the doctor or someone would have mentioned the recommended change in plans and cost, I would have been fine with it. As in any business, its important to manage customer expectations. Not sure where the breakdown was, but I'd expect other customers will feel the same way.
Bethany takes a lot of time going over my chart with me, explaining what pellets I will be getting, asking about how I am feeling. She is very friendly and professional. With the estrogen and testosterone pellets, I have more energy and my libido is great.
Dr. Maddox gives me detailed information about my bloodwork. He listens closely to my questions. He seems to be interested in helping me feel my best.
Dr. Aboolian is competent and caring. Answers all questions. Great demeanor!
Dr. Maddox is always very personable and professional. Amazing bedside manner. [Single best thing is...] they way I feel after. No more hot flashes, or night sweats.
Dr. Alinsod is highly skilled and experienced in women's health issues and I am confident in his ability to treat my menopausal symptoms with his proprietary bioidentical hormone regimen. He understands the discomfort that menopause brings and truly wants to help me feel better.
I have been seeing Dr. Alinsod for about 5 years and I think he's a great doctor. He's knowledgeable, personable, and caring.
Great Doctor. He actively listened and provided alternative potential solutions and immediate short term relief to my discomfort as well as a long term plan. His compassionate, professional demanor put me at ease. Great, knowledgeable and professional staff. Very friendly too. Relief of my discomfort.
The staff is wonderful and very accommodating. Amy is a very personable person and she makes me feel very comfortable. I feel like I can ask her about anything and she will find the answer or ask someone if she doesn't know. I live all the way in League City and I will make that drive whenever needed because of the staff.
I have been a patient of Dr McCoy's for many years and I trust him implicitly, from hormone replacement to anti aging laser treatments he is highly competent and personable. I wouldn't hesitate to recommend him to anyone!
I was interested in trying out the hormone pellet and it was easy and convenient to schedule an appointment.
The staff is great and friendly. Amy was amazing and my appointment went very well. I have energy among other things
Amy is just so knowledgeable and sensitive. I feel like she listens to all of my concerns, even when I sound like a lunatic. I also trust her judgment when she's making decisions about my treatment. She explains everything she does!
yes I was highly satisfied with my experience. I felt results from the implants quicker than I expected.