After double Mastectomy I had the spenders put in my breast, everything went well, good recovery, I really appreciate the all attention and care I received, Thanks Doc. Albino I'm ready for Reconstruction.
The entire staff has been professional throughout, respectful of my privacy and my feelings about this procedure, helpful and informative. From top to bottom, they have been top notch.
Excellent quality of health care, one of the best I have ever experienced. From a gifted surgeon who has a wonderful bedside manner, to highly competent and approachable nurses, to professional and friendly office staff.
I appreciated Dr. Sherick's humor and attention to detail. I felt like I was cared for and in good hands throughout the whole process.
Doctor gave me information and answered my questions but was very apathetic and uncaring in my treatment. I felt like I was bothering him with my questions.
The breast reconstruction using fat transfer alone feels significantly more comfortable than the implant reconstruction that was used initially. The tissue is soft, warm and although Dr. Sherick correctly informed me the size would be limited compared to implants, I would make that trade again without reservation. This feels like my own tissue...because it is! The overall shape is excellent.
Excellent doctor and staff for follow-up appointments.
In addition to surgery being successful, Dr. Charaffedine creates a good connection with his patients that helps them to feel calm and informed before during and after their procedures.
I'm always treated at both locations, every staff member make you feel at ease and give quality care. Dr. Albino has been wonderful and is extremely skilled plastic surgeon.
Dr. Albino was very thoughtful and compassionate throughout the process. He came highly recommended by my breast cancer doctor. I am so grateful to be on the other side of that and very happy with my reconstruction.
I was diagnosed with breast cancer and my surgeon recommended Dr. Rao to do the reconstruction work. I am someone who would never have visited a plastic surgeon without this issue and on top of a very traumatic diagnosis during COVID was not in a very good frame of mind. I can't say this emphatically enough that everyone on your team from the front desk staff to Laramie and the nurses on the team like Lindsey were all very kind and supportive through the process and their level of customer service really beats that of most other doctor's offices I have been in this fall which given the cancer diagnosis has been many. I was impressed with the manual I got and the pre-education and coaching so I knew what to expect and how best to heal.... all of that stuff really put me in a better frame of mind and I felt more in control of my own healing. Doctor Rao and his team have really have really exceeded my expectations. I want to admit that one my first visit still reeling from my diagnosis, I wasn't all that keen on Dr. Rao. Not because he wasn't nice or professional but because his focus seemed to be on the end result and I was still in a very raw place and grieving over being about to lose one if not 2 perfectly good breasts. I realize now that he was just trying to reassure me that in the end he was going to make me look good but I wasn't there yet. I am just saying this not as criticism as I am not sure in his place that I would have done anything differently but I wanted to say this more so he and others in the office have some insight in to where other cancer patients heads might be. Sincerely I have had many moments over the last few months where I have given thanks for Dr. Rao and have wanted to send a "thank you note" but this survey came first. As I have healed, even with the expanders in place can see now what good work he has done already and I feel more normal than I expected to and look better than I imagined. I will be ready to get these expanders out for sure!! But in the interim I can look at myself in the mirror with out shock and horror and I feel good about myself. I really am thankful for Dr. Rao's excellent work. I want to also thank dear Laramie who when she knew I was having a rough time, surprised me with a gift certificate for facial. That small act of kindness made me so good at a time when I was on an emotional roller coaster. Again another example of the stellar customer service of your team.
[Highly satisfied?] Yes!! Everyone was very pleasant and patient and listened to my fears and concerns. Very professional staff that always made you feel reassured rather than a burden no matter how many times you contacted the office, nurse, or doctor.
Everyone was very pleasant, caring during my experience..
Dr. Sherick is a VERY TALENTED SURGEON, kind & he is so responsive to your needs! His staff is talented, helpful & great listeners meeting my needs!
Dr. Beil is very caring with his patients. Having a procedure because you have cancer is not the best situation, but he made it easier.
All hospital personnel were great. Doctor was great.
My surgeon was so caring and compassionate! Also I did not have any pain with either surgery and the results are pleasing given the circumstances.