Gynecology:
A Breast Ultrasound uses sound waves to produce pictures of the internal structures of the breast. It is primarily used to help diagnose lumps or other abnormalities that may have been found during a physical exam, mammogram or breast MRI.
Dr. Hernandez embodies what every patient could possibly want. Her knowledge, expertise, compassion and concern made the best of my worrisome visit. It was so wonderful to have my problem assessed, imaged, and aspirated all in the same visit. I am truly grateful for Dr. Hernandez's being totally present and attentive to my situation.
Friendly; answered questions; made me feel at ease.
She explained everything. She made sure we understood and answered all our questions. We felt comfortable with treatments planned.
Dr. Hernandez was very aggressive in addressing the problem and gave me positive feedback and data.
Dr. Hernandez was kind, very informative and did not seem rushed. She answered my questions and addressed my concerns.
The customer service was great. Everyone was friendly.
Highly satisfied with the explanation of my condition and felt as though I was in the best of hands.
Every person I spoke with was friendly and helpful. Dr. Hernandez is fabulous.
I felt that my situation was very thoroughly evaluated and explained to my satisfaction.
From the minute I walked in, I felt welcomed, seen & heard.
Staff was great, detailed directions to facility, and I loved that their ultrasound was onsite.
Dr. Hernandez is very caring and helpful. The ultrasound tech was very welcoming and kind.
I did not tell them when I made the appointment that I felt a lump, but they were very nice and did all they had to to address my problem.
Dr. was thorough, interactive reduced my initial stress of our first visit.
This is the worst experience with healthcare I've had. The process was designed for the provider and not the patient(the portal, the front office and the exam procedure). It is clear that healthcare reform hasn't made it's way into this practice in the last 10 years. Shared decision making, no. Putting the patient first, no. Clear instructions about paperwork, procedures- no. Patient portal- ridiculous, does not serve the patient. Bed side manner of the provider- awful. Assumptions with out facts- she might as well be a Telehealth provider that just reads a couple of checkboxes and makes a diagnosis.
Everyone was very nice and efficient.
Dr. Runk and nurses were very personal.
The whole staff was very friendly, kind and patient. Dr. Lydia is so warm and motherly. I feel as if I am going to be in competent hands throughout this ordeal.
Dr. Runk is always so thorough examining your breast, that you know if the mammogram missed anything, she would find it!
