The staff at the Springfield office are truly great - very friendly, kind, and professional. Debbie, Kelly, Crystal, Monica, and of course, Bryan couldn't have been more concerned as to why I was there and very comforting. Monica was so kind when doing the x-rays and explained everything she was doing - put me more at ease if that's possible (LOL). [Single best thing is...] When Bryan and Monica went over the x-rays in detail - and the whole experience from 'good morning' to leaving - like family.
[Single best thing is...] my knee is doing very well. got shobrain was very god no paint in knee
Because I have been a patient for a long time and I like the folks on this office
Brian Katz reviewed my X-ray and explained it all to me. He also referred me to a neurologist to examine my lower back to see if it was causing my hip pain.
Doc seemed nice, informed and thorough. Well explained.
Dr. Katz is great, listens well and is the best Dr. I have ever had.
This was a post op visit to remove staples from knee replacement. X-rays went smoothly and staples were removed very quickly without pain. All my concerns were answered and I was advised of things I never thought about. My procedure with Dr. Ruark went very smoothly. The pain was explained to me and I was told to take all necessary meds for it as not to suffer too much. The whole office has been wonderful throughout this whole thing. I have to have my other knee replaced.
This was a follow up from a surgery. All my questions were answered
Received detailed explanation of condition. No immediate issues need to be addressed.
I was seen on time and referred for PT
Brian Katz answered all my questions and encouraged me in my progress as I recover from my surgery. [Single best thing is...] Belief that Dr. Ruark performed the surgery very well.
Quick, efficient, personable. Brian always asks the correct questions about how I feel, and what else he can do to assist me, and actually listens to my responses.
Personalized attention and attention to detail.
Very satisfied with everything!!! Everybody was very nice and polite and helpful!
I appreciate how I am spoken too and treated. Timely. I work a very tight schedule and appreciate that I am seen at my scheduled time.
Friendly, professional procedure. [Single best thing is...] Mr. Katz is especially proficient giving the shot in the knee. Don't even feel it.
Not a clear treatment plan No follow-up booked I guess I just call after the MRI
I found Dr. Katz to be very personable and he put me at ease. After reviewing the MRI of my shoulder, he took the time to explain my shoulder issue in detail and recommended what further action should take place.
I did not have to wait long, and the PA-C I seen was very thorough. I was given an MRI right away
Not a long wait, very professional . The Xray tech was very detailed and explained the procedure thoroughly. Brian was the best, also very professional and detailed. [Single best thing is...] Pain relief